Alameda City Council
April 5, 2022

1 City of Alameda Transportation Program Plan for Seniors and People with Disabilities Fiscal Year 2022/2023Funded by Measure BB FY 2021/22 Status SummaryProposed Program for FY 2022/23BudgetPlanning Process Agenda
2 Status Summary FY 2021-22Alameda Loop ShuttleFree AC Transit Bus PassesAlameda Independent Mobility (AIM)Customer Service/OutreachGroup TripsCapital ProgramProgram Management Alameda Loop ShuttleLowest monthly boardingsand customer satisfactionCost per ride went from$13 to $34, which is abovethe required maximum of$20 perAlameda CTCComparisonFree AC Transit Passes:< $2 per rideAIM: $15 per rideRecommend: Discontinue01020304050607080902017 2018 2019 2020 2021% Ride shuttle% Satisfied with Service 3 32 out of 35 people surveyed who ride the Alameda Loop Shuttle, also ride AC Transit busesNext Steps:Hop on the Bus with Us!(inset)Expedited enrollment in the FREE AC Transit Bus ProgramFliers and personal outreachby Paratransit CoordinatorAlameda Independent Mobilityprogram enrollment Transition
AC Transit Pass holders report high satisfactionFormalize as pay-per-ride model, with expected cost per ride to be less than $2Recommend: Expand program to provide up to 315 AC Transit bus passes for low-income Alameda seniors and people with disabilitiesContinue funding passes for Alameda Point Collaborative’s 167 unitsTotal budget: $200,000Free AC Transit Bus Passes 4 TNC Concierge Program
AIMAIMAlameda Independent Mobility
•Curb-to-curb service to facilitate same-day trips for low income enrolled in EBP•Concierge service by Eden I&R, providers of 211 service•Cost of ride is $15 based on Hayward•Current program has 52 enrolled, with a target of 80 participants Recommend:Enroll 56 additional residents totaling 136 participantsTotal budget: $125,000Customer Service and OutreachNEWMonthly Travel Training for AC Transit -Hop on the Bus with Us!Monthly Presentations/OrientationsEast Bay Paratransit Ticket SalesClipper Card AssistanceEast Bay Paratransit AssistanceTabling at eventsAdvertisements/BannersPress ReleasesAnnual SurveyWebsiteIn-person and phone support and follow-upTotal Budget: $26,000

5 Recommendations (cont.)Capital ProgramRecommend:Continue bus shelter replacements, improve access to/from bus stops including sidewalk enhancements to ensure ADA compliance. Remove signs and poles at shuttle stops. Total budget: $300,000Group TripsMastick MonthlyLeisure TripsSkilled Nursing Home Annual PicnicRecommend:Same services once COVID infection rates decline.Total budget: $25,000Program ManagementRecommend:Funds part-time paratransit coordinator and the group trip driver as well as on-call experts. Total budget: $38,000 Survey Available online, in shuttles, libraries, and at Mastick Center (November 2021)Board and City Commissions (early 2022)Commission on Persons with DisabilitiesRecreation and Park Commission Transportation CommissionSocial Service Human Relations BoardPresent to City Council for Approval (March 15, 2022) Planning Process
6 BudgetRevenuesMeasure B/BB $431,000 Fund Balance $402,000Total revenues $833,000ExpendituresManagement and Professional Services $38,000Customer Service and Outreach $26,000Trip Provision $351,000Capital $300,000Total Expenditures $715,000Reserves $118,000 Katherine ‘Kat’ KaldisParatransit Program [email protected] Information:Gail PayneSenior Transportation [email protected]