Cities Index.
Exhibit 4 - Quote

Alameda City Council
September 20, 2022

Document
Exhibit 4 - Quote
Meeting
September 20, 2022
Body
Alameda City Council
Original file
44 KB
Text extracted from the city's file for reading and search. Open the original on legistar1.granicus.com. That file is the official record.

Exhibit A-1
877-790-160
ECS IMAGING, INC. 905 Brockton Ave. Ste. C Quote
WORLD-CLASS SOLUTION PROVIDER Riverside, CA 92506
www.ECSlmaging.com
Rio
Quotation For Quote Info Q2 2022 V.2
Name: Date:

Company: Quote Number:

Phone: Valid Through
E-mail:

Account Manager:

Phone:

LE-mail:

Description of Product and Services
Software
Rio includes Workflow, Web Access, Mobile, Adv. Audit Trail, Digital Signatures, Discussions, Unlimited Servers & Repositories, Forms Essentials SKU Description Unit Price Quantity Line Total
EPLS2 Laserfiche Rio Public Portal for 2 Laserfiche Servers $ 50,000.00 (50,000.00) EPLSX Laserfiche Rio Public Portal for Unlimited Laserfiche Servers $ 75,000.00 • 75,000.00 Software Subtotal $ 25,000.00
Annual Maintenance and Licensing
SKU Description Unit Price Quantity Line Total
EPLS2B Laserfiche Rio Public Portal for 2 Laserfiche Servers LSAP $ 10,000.00 -1 $ (10,000.00) EPLSXB Laserfiche Rio Public Portal for Unlimited Laserfiche Servers LSAP $ 15,000.00 1 $ 15,000.00 Annual Maintenance Subtotal $ 5,000.00
Hardware
SKU Description Unit Price Quantity Line Total
Hardware Subtotal $ -
Professional Services
SKU Description Rate Quantity Line Total
Professional Services Subtotal $ -
Special Terms
Subtotal $ 30,000.00
Tax Rate Software Only (Download Only) 0.000% Tax-$
Software is only available via download and is not subject to CA sales tax Shipping_$ Total $ 30,000.00
Billing Terms:
*Software & Maintenance billed 100% at project start "Services billed 50% up front minimally w/ remaining Services as incurred. *Standard Processing fee added to credit card payments Annual Priority Support Contract Includes
• Maximum 4 Hour Response Time - Upgraded from 24 hours with traditional LSAP support Start ear soup to the mul cuter conference along wih re damin. o Live Hours of support are 7:30am - 5:00pm PST M-F
o Unlimited Phone and E-mail Support o Monthly E-Newsletter • Ori-site time is calculated to the nearest half hour and minimum onsite calculation is • On-site/remote support hours included as quoted. On-site within next business day as between 2-8 hours depending on the location eeded. Additional hours of support purchased at a discounted hourly rate. Customers no o On-site time can be used for remedial training, installing updates, and consulting, in addition under this plan can purchase on-site hours at $250/hour with a 1 hour minimum for remot to support support, and an 8 hour minimum onsite charge in addition to travel expenses. • ECS may allow planned after hours support in rare circumstances. In these circumstances Priority Support will be billed at double the hourly rate.

Hardware Return Policy:

Unopened boxed hardware may be exchanged for a full cash or credit refund within 7 days - a 15% restocking fee may apply. Defective hardware will be exchanged for a replacement per the terms and conditions specified on the product warranty card.

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