RESPONSE TO
PROPOSAL TO
PROVIDE
VEHICLE TOWING
AND STORAGE
SERVICES
Auto Plus f
Body
February 20, 2023
Alameda Police Department
Attn: Lieutenant Ryan DeRespini
1555 Oak Street
Alameda, CA 94501
Dear Lieutenant DeRespini:
My name is Sean Rawlins, the owner and general manager of Auto Plus Towing (APT), and l am pleased to submit my letter of interest and response to the City of Alameda Police Department Request for Proposal (RFP) for Emergency and Abandoned Vehicles. APT is a highly respected and comprehensive auto service provider located at 733 Kevin Court, Oakland, CA 94621, and 1 and my staff can be reached at (510) 261- 8199. APT is a 24-hour-a-day, seven-days-a-week tow company, and has the availability and time to dedicate the personnel and resources necessary to provide on-call towing services for the City of Alameda Police Department.
APT is registered with the California Secretary of State in good standing and has been in business for 13 years. APT specializes in light to heavy-duty towing, roadside assistance, auto repairs, inspections, and much more. APT has state-of-the-art equipment and is capable of providing many towing-related services that other companies in the Bay Area are unable to handle due to inadequate equipment or lack of storage capacity to accommodate a large volume of tows. APT has both indoor and outdoor secure storage for towed vehicles, and all tow truck drivers are trained in removing hazards and vehicles from the scene of an accident or crime.
APT prides itself on delivering quality, timely, and courteous service for what can be a difficult experience for individuals who must have their vehicles towed for various reasons, including accidents, mechanical issues, or by a law enforcement agency.
After reviewing the City of Alameda Police Department RFP for Emergency and Abandoned Vehicle Towing, I am confident that APT can meet the provisions described in the RFP, and I am excited to submit my proposal for your review. It would be a privilege for APT to provide towing services for the City of Alameda Police Department, and I look forward to the prospect of contracting with your agency.
Respectfully,
da Kal
Sean Rawlins
Owner/General Manager
RELEVANT EXPERIENCE OF KEY PERSONNEL
AND THE COMPANY
Key Personnel
APT prides itself on providing excellent customer service. In order to accomplish this, our company has assembled a team of qualified and competent experts to achieve this mission.
Sean Rawlins is the owner and general manager of APT. He has a military background including working for the United States Airforce as an aircraft mechanic for four years. He has worked in the towing industry since 1992 and is responsible for planning, coordinating, and managing the business operations for APT.
Sean defines long-term strategic goals for the company and develops clear plans to implement them. He ensures all operations are carried out in an appropriate, cost-effective way and he is responsible for organizing towing processes to remain legally compliant with State regulations.
Sean is also an experienced tow truck operator, adept at working quickly and safely to perform voluntary and involuntary tows. Sean is a certified member of the California Tow Truck Association (CTTA) and has excellent customer service and prioritization skills, which have enabled him to grow APT into a successful towing company.
Clifton Robinson is the Tow Operations Manager for APT. He has worked in the towing industry since 1987 and is a certified member of CTTA and The Monitoring Association Five Diamond Program. He has received training from WreckMasters and Traffic Incident Management Training, which has enhanced his understanding of the requirements for safe, quick clearance of traffic incident scenes.
Clifton is responsible for recruiting, training, and supervising APT tow truck drivers. He has proven work experience as a Tow Operations Manager and is knowledgeable in organizational effectiveness and towing management services. He has excellent communication and organizational skills and the ability to resolve conflict with clear resolutions. Clifton has experience in medium-duty towing and road service assistance and performs quality controls to ensure the highest level of performance and client satisfaction. Clifton is an expert in:
• Towing and Recovery
• Changing Flat Tires
Lockouts
Rollovers
• Jump-Starting Vehicles
• Equipment Management
• Truck Inspections
Clifton has recovered vehicles, completed private property tows, and managed involuntary pick-ups on behalf of businesses and law enforcement professionals. Clifton is responsible for updating daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities. Clifton is also responsible for inspecting vehicles before and after trips, and logging and reporting mechanical problems to avoid unsafe hazards.
Maria Morales is the Director of Operations for APT. She has worked in the towing industry since 1995.
She was previously the Director of Operations for A&B Towing, the company that held the towing services contract with the City of Oakland for more than 24 years.
Maria has a wealth of knowledge and oversees the "big picture" for APT. She is responsible for managing processes, purchasing, human resources, and inventory. Maria is also the point of contact for:
• Auctions
• Lien Sales
Customer Relations
• Coordinating Special Operations
Office Management
• Yard Management
Maria manages the disposal of unclaimed and abandoned vehicles, including conducting DMV searches to locate the owner, contacting auctioneers and potential buyers, scheduling auctions, and directing the placement of vehicles to be sold.
Maria oversees operations by managing, scheduling, and training administrative staff. She develops and implements standard operating procedures and meets with the public to resolve issues. Maria monitors vehicle storage and inventory by keeping track of all vehicles received and released, directing the placement and repositioning of vehicles on the lots, and preparing various reports. Maria also interacts with irate vehicle owners, resolving their needs with the utmost professionalism, and works with insurance companies to resolve customer claims.
Deyu Hu is the Finance Manager for APT and has been in the towing industry and with the company since its inception in January 2013. He maintains the accounting system and is responsible for overseeing the company's operating expenses. Deyu compiles spending reports for APT and completes all financial documentation for the businesses and agencies with whom APT contracts. Deyu maintains the highest ethical standards serving as the Finance Manager for APT and is committed to high customer satisfaction.
Company Experience
APT has been in business since January 2010, and specializes in light to heavy-duty towing, roadside assistance, auto repairs, inspections, and much more. APT has state-of-the-art equipment and is capable of providing many towing-related services that other companies in the Bay Area are unable to handle due to inadequate equipment or lack of storage capacity to accommodate a large volume of tows. APT has both indoor and outdoor secure storage for towed vehicles, and all tow truck drivers are trained in removing hazards and vehicles from the scene of an accident or crime.
APT has contracted with several municipalities to perform towing-related services, including the City of Oakland, the California Highway Patrol (CHP), and the City of Berkeley. APT has also contracted with private businesses to tow vehicles from their property, including Harbor Bay Isle/Baywood Village, located at 3195 McCartney Road, Alameda, CA, 94502, and Brooklyn Basin, located at 255 gth Avenue, Oakland, CA 94606.
APT entered into a five-year contract with the City of Oakland on July 1, 2016, to perform basic towing services on a 24-hours basis for the Oakland Police Department. The contract was extended on July 1, 2021, for three additional years and will expire on June 30, 2024. APT staff works directly with Deputy Director Kiona Suttle, who oversees the Bureau of Services, and Record Division Manager Vijay Norfleet, who is the Project Manager for the towing services contract.
APT contracts with the City of Berkeley Environmental Health Department to remove nuisance vehicles, including abandoned, wrecked, dismantled, inoperative, unregistered (in excess of six months), and vehicles unmoved for more than 72 hours. APT entered into a contract with the City of Berkeley in December 2021. APT staff works directly with Ronald Torres, the Manager of Environmental Health who oversees the Abatement Services contract. This contract currently does not have to be renewed and has no end date. However, the contract can be ended by either party at any time with a 30-day notice.
APT provides towing-related services for the CHP Golden Gate Division on a rotational basis in the city of Oakland. APT entered into a towing services agreement with CHP in June 2013 and has maintained this agreement for more than nine years. This agreement is renewed on an annual basis every June. APT staff works directly with Police Officer Jennifer Kennedy, the project manager for the towing services agreement.
APT provides towing-related services for Planet Auto Wholesale, a company that buys vehicles at auctions or from dealers that are having trouble selling them. Planet Auto Wholesale also provides towing services for vehicles being donated to various charities. APT has worked with Planet Auto Wholesale since January 2021, and our staff works directly with the owner of the company, Steve Cheeks.
General Company Information
APT has been in business since January 2010 and has 28 employees, including tow truck drivers, administrative personnel, dispatchers, and yard personnel. The company's headquarters is located at 733 Kevin Court, Oakland, CA, 94612, and branch offices are located at the following:
• 5050 Coliseum Way
Oakland, CA 94612
• 4800 E 12th Street
Oakland, CA 94602
• 9857 Medford Avenue, Building 6A (Auction Yard)
Oakland, CA 94603
Company References
Please refer to Attachment A, City of Alameda Police Department Client Reference Forms for four client references for APT.
Fee Schedule Proposal
Please refer to Attachment A-1 for the proposed fee schedule.
Current Business Financial Statement
Please refer to the document included with Attachment A-1 titled Auto Plus Towing Profit and Loss, January -December 2022
Personal Property and Equipment
Please refer to the attachment with vehicles and values.
Attachment A
City of Alameda Client References Form
• Client References Form
City of Alameda Police Department
Client References Form
The following is a list of four (4) references (public agencies preferred).
Reference #1
Name of Organization: City of Oakland Police Department Address: 455 7th Street, Oakland, CA 94607
Contact Name: Kiona Suttle
Deputy Director
Contact Title:
Telephone: 510-238-6971
Email: [email protected]
Summary of Project: Provide basic towing services for the City of Oakland, including towing and storing vehicles designated as Police Evidence Holds Contractor's Service Dates: July 1, 2016 to June 30, 2024 $7,300,000 Annually
Contract Amount:
$172,000
Estimated Total Project Cost:
Project Completion Date: June 30, 2024
Reference #2
Name of Organization: California Highway Patrol
Address: 1551 Benicia Road, Vallejo, CA 94591
Jennifer Kennedy
Contact Name:
Police Officer
Contact Title:
Telephone: 510-457-2875
Email: [email protected]
Provide basic towing services for the California Highway Patrol Summary of Project:
Contractor's Service Dates: June 1, 2013 to current
Contract Amount: $40,000 Annually
Estimated Total Project Cost: N/A
Project Completion Date: Project is renewed annually in the month of June Reference #3
Name of Organization: City of Berkeley
Address: 2180 Milvia Street, Berkeley, CA 94704
Contact Name: Ronald Torres
Manager of Environmental Health
Contact Title:
Telephone: 510-981-5261
Email: [email protected]
Summary of Project: Remove nuisance vehicles, including abandoned wrecked, dismantled, inoperative, unregistered (in excess of six months, and unmoved for more than 72 hours
Contractor's Service Dates: December 1, 2021 to current Contract Amount: $1,000 Anually
N/A
Estimated Total Project Cost:
Project Completion Date: Project is ongoing with no current end date Reference #4
Name of Organization: Planet Auto Wholesale
Address: 1710 Auburn Boulevard, Sacramento, CA 95815
Contact Name: Steve Cheeks
Contact Title: Owner
Telephone: 435-799-1220
Email: [email protected]
Summary ofProject: Provide basic towing services for vehicles being donated to various charities
Contractor's Service Dates: January 1, 2021 to current
Contract Amount: $500,000
Estimated Total Project Cost: N/A
Project Completion Date: Project is ongoing with no current end date Attachment A-1
Proposed Fee Schedule
• Proposed Fee Schedule
CITY OF ALAMEDA
POLICE DEPARTMENT
PROPOSED FEE SCHEDULE
2023 Emergency Tow and Storage Charges
In submitting to provide for the towing and storage of vehicles for the City of Alameda at the call of the Alameda Police Department for a five-year period commencing April 1, 2023 through March 31, 2028, strictly in accordance with the instructions, terms, conditions and specifications as described in the 2023 Specifications and Provisions, all conditions described therein can be met and the following are proposed:
Bidder's Name: Auto Plus Towing
Mailing Address: 733 Kevin Court, Oakland, CA 94621
Telephone: (510) 261-8199
Email Address: [email protected]
1. CHARGES FOR SERVICES,: The method for calculating time begins when the driver arrives at the scene and ends when the driver leaves with the towed vehicle.
A. Rate for normal towing:
The rate for towing of any vehicle requiring one hour or less from the time of arrival of tow truck until tow truck moved vehicle in tow is:
$- 250.00
The rate for towing services requiring more than one hour at the site of the tow prorated in 15 minute intervals after the first hour period is:
$. 45.00
B. Rate for heavy equipment or complicated tows: Equipment charges shall be based on the size of equipment required to perform the work. The successful bidder may substitute heavy equipment to perform a normal tow at the normal equipment rate.
1) The rate for tows requiring use of a heavy tow truck or more than one tow truck towing any vehicle requiring one hour or
less from time of arrival of tow trucks) until tow trucks) move with vehicle in tow is:
$_ 450.00
2) The rate for the above, but for towing services requiring more than one hour at the site the tow prorated in 15minute intervals after the first one-half hour period is $ 100.00
Aborted Tows: The service charge for an Aborted Tow is:
$. N/A
D. Storage charges:
Storage charges for each licensed vehicle shall be, for the first 24 hour period, $- 125.00 with a minimum
one day charge. Additional hours beyond 24 hours will be charged _per hour with a maximum of
125.00 per day.
2) A gate fee of $_ 75.00
_may be charged for
granting access to the storage yard outside normal working hours (8 AM and 6 PM Monday through Friday) or when access is not incidental to claiming or removing a vehicle. Access for Police Department representatives will be at no cost.
2. Storage Facilities:
A. Outdoor storage must be fenced and protected from unauthorized entry. The fencing shall provide security and be of a type to provide adequate screening so as to not present an unsightly appearance. The City will consider bidders that have outdoor storage within a five (5) mile radius from the Alameda Police Department. The address and location of storage facilities is:
733 Kevin Court
Oakland, CA 94621
and has a capacity for the storage of 500 _vehicles and, if not within the City of Alameda, is_ 3.5 miles from
the Alameda Police Department.
3. Personnel:
Clerical 10
Number of employees:
Drivers 12
4. Bidder:
A. A current business financial statement is attached.
YES
B. A notarized statement attesting to the financial ability is attached.
YES.
NO -
C. The bidder must submit a separate listing of any and all personal property and equipment either personally owned and/or presently leased for the purpose of use to execute this contract award. List model/make, license number, special capabilities and location where stored.
Signature of Bidders)
KANCINI
Name:
PS2
Signature:
Name:
Signature:
Dated: 2/20 _ 2023
BID SUMMARY
ATTACHMENT A-1
TOWING AND VEHICLE STORAGE CHARGES
Provide costs for performing the vehicle towing charges described below:
Company Name: Auto Plus Towing
1. Rate of normal towing: $ 250.00
a. Charge for towing (one hour or less) $ 250.00
b. Additional charges in excess of 60 minutes in increments of 15 minutes $ 45.00 c. Towing services from within Alameda to a point outside the City of Alameda but within a 10 miles radius of central 300.00 Alameda and not applicable to Police Tows. $
d. Towing services from within Alameda to a point outside the City of Alameda but outside a 10 miles radius of 350.00 central Alameda and not applicable to Police Tows. $
(The time for calculating the above begins when the driver begins work at the scene and stops when the tow truck leaves with the towed vehicle.)
2. Rate for heavy equipment or complicated tows $ 450.00 a. Charge for towing (one hour or less) $ 450.00
b. Additional charges in excess of 60 minutes in increments of 15 minutes 100.00 c. Towing services from within Alameda to a point outside the City of Alameda but within a 10 miles radius of central Alameda and not applicable to Police Tows. $ 675.00
d. Towing services from within Alameda to a point outside the City of Alameda but outside a 10 miles radius of central 775.00 Alameda and not applicable to Police Tows. $
(The time for calculating the above begins when the driver begins work at the scene and stops when the tow truck [eaves with the towed vehicle.) $ N/A
3. Aborted Tow Service Charge
4. Storage Charges: $
a. Daily storage charge based on a 24-hour day measured from the time the vehicle is placed into storage and ending 125.00 when the vehicle is removed. The first day of storage, regardless of actual storage time will be calculated as a full day. b. Hourly storage charge based on the hours in excess of a complete 24 hour day $ N/A c. Maximum daily charge 125.00
5. Gate Fee 75.00
6. Rate for towing City-owned vehicles as a percent of normal rate $ 100.00 Auto Plus Towing
Profit and Loss
January - December 2022
Total
Total Income 9,631,317.14
Total COGS 3,461,973.39
Total Cost of Goods Sold 3,598,543.39
Gross Profit $ 6,032,773.75
Expenses
Advertising and Promotion 5,215.24
Ascentium Capital 88,058.44
Total Automobile Expense 387,957.64
Total Bank Service Charges $ 3,988.42
Total Business License / Tax 5 73,121.14
Charity 18,800.00
Covid Testing 1,161.00
Customer Refunds 1,675.69
DMV Account 776.73
Equipment Rental 92,228.51
Gifts 50,543.60
Total Insurance Expense 369,951.76
Interest 46,527.10
Total Interest $ 342,055.17
Janitorial 4,550.00
Lock Smith / Keys 133,420.21
Meals and Entertainment 8,287.78
Memberships and Dues 144.00
Total office Expense $ 27,025.94
Office Supplies 22,992.58
Total Office Supplies $ 22,992.58
Outside Services 22,250.00
Parking and Tolls 207.00
Total Payroll Expense $ 2,008,708.17
Payroll Processing Fee 15,976.54
Postage and Delivery 1,297.38
Professional Fees 20,700.00
Total Professional Fees $ 116,601.07
Rent Expense 1,368,439.80
Repairs and Maintenance 13,474.85
Security Service 367,698.32
Small Tools and Equipment 20,984.51
Telephone Expense 108,484.48
Uniforms 15,415.38
Total Utilities $ 61,615.71
Total Expenses $ 5,753,107.06
Net Operating Income $ 279,666.69
Other Income
Cash Rewards 8,729.14
Total Other Income $ 8,729.14
Total Other Expenses $ 0.00
Net Other Income $ 8,729.14
Net Income $ 288,395.83
Monday, Feb 20, 2023 02:59:29 PM GMT-8 - Cash Basis
Vehicles Value
311DLRR Hydraulic Exavator 104,608.18
Skid Steer Loader-Caterpillar 246c
JAY08976 32,678.59
Ford 2017 F350 56,422.64
Ford F250 SW 57,474.00
FORD FUSION 18,600.68
2016 frieghtliner/2015 Chevron 150,807.36
2017 International 250,291.00
2018 frieghtliner 163,584.00
2015 hino 175,752.00
2019 frieghtliner 180,000.00
60,708.11
2017 Freightliner/ 2016 Chevron 159,896.00
2017 Frieghtliner 159,896.00
2018 freightliner 2017 chevron 157,200.00
2017 Freightliner/ 2016 Chevron 87,095.00
2006 Pete belt /2005 Century 377,005.00
2015 Dodge 5500 / 408T Chevon 99,985.00
2015 Dodge 5500 / 408T Chevon 129,796.68
DP70 Forklift 56,983.16
GP 40k Forklift 57,205.68
$ 2,535,989.08