City Council Meeting
October 3, 2023
Recommendation to Authorize the City Manager to Execute a Five-Year Software Subscription with Truleo
This presentation provides a recommendation to authorize the City Manager to execute a software subscription for automated camera review and analysis with Truleo Inc. not-to-exceed $180,000 for five years.
o Best practices and organizational health depend on proper supervision and empl oyee perf ormance rev i ew.
o Tr u le o 's computer model qui ckl y si fts through the thousands of hours of audi o footage and fl ags hi gh- ri sk i nci dents then prompts superv i sors to rev i ew those i nci dents. o B efore T rul eo, A PD superv i sors rev i ewed recordi ngs when i nv esti gati ng al l eged mi sconduct or rev i ewi ng an empl oyee's perf ormance.
Executive Summary
o A fter a two -year assessment of the ef f i ci ency and ef f ecti v eness of the sof tware subscri pti on, A PD staff recommends C i ty C ounci l approv al of a fi v e -year subscri pti on. o APD negotiated a year -to -y ear software subscri pti on wi th Tr u le o for $30,000 annual l y i n December 2021.
o I n May 2023, C i ty C ounci l consi dered a referral regardi ng the use of thi s technol ogy.
o S taff was di rected to return wi th a pl anned contract extensi on and to i ncl ude alternative options.
BackgroundBackground
o Truleo's artificial intelligence detects risk events and screens for professional and unprofessi onal offi cer l anguage.
o T he system categori zes recordi ngs based on professi onal i sm, ri sk, and speci f i c ev ents.
o I n addi ti on to addressi ng ri sk ev ents, o ffice r we lln e ss, d e -escal ati on l anguage, and professi onal i sm are a lso recogni zed through the manua l assessments.
The Truleo SolutionThe Truleo Approach
Data Privacy
1) Encryption is used during transit and at rest to protect information. 2) T rul eo uses C J I S compl i ant systems wi thi n the A W S Gov C l oud. 3) V i deo footage i s not stored; onl y audi o transcri pts are anal yzed and stored temporari l y. 4) Data pri vacy and securi ty measures are i n pl ace to safeguard customer data. 5) L i cense agreement i ncl udes l anguage that requi res C i ty approv al before any use of data.
Data Privacy and Use of Data
One Year Outcomes
o Approve the license agreement with Truleo, as recommended. o Do not approv e the l i cense agreement and di rect staff to bri ng back an agreement wi th another company, al though a comparabl e v endor i s not currentl y av ai l abl e wi th the same benefits to the City .
o Do not approv e the l i cense agreement and resume the i ntermi ttent manual rev i ews of vide o by APD staff.
Alternatives
Financial Impact
o Funding for this project is already included in Police Department's budget. o T rul eo i s recommended as the sol e v endor prov i di ng offi cer v oi ce recogni ti on. o Th e five-year contract price is $180,000 or $36,000 annually.
Financial Impact
Recommendation to Authorize the City Manager to Execute a Five-Year Software Subscription with Truleo for Not-to- Exceed $180,000 for Five Years