Process and Guiding Principlesto
Update AC Transit Bus Stop Policy
City of Alameda – AC Transit ILC Meeting
April 18, 2024
1 Agenda
Overview
Stakeholder Engagement
Guiding Principles
Timeline
Questions & Discussion
2 OVERVIEW
3 EXISTING BUS STOP POLICIES AND GUIDANCE
Board Policy 501:
Bus Stop Guidelines
bus stop placement
including spacing,
location, length, &
accessibility.
501A: Administrative
Regulation
the process for reviewing
bus stops by District staff
4 WHY UPDATE THE POLICY?
• Policy due for a five-year update
• Make the policy more customer-focused
• Develop a hierarchy for decision making
• Reflect the District's priorities and goals
• Easing navigation between different bus stop related documents:
• Bus Stop Furniture Design Guidelines
• 501 Administrative Regulation: Bus Stops
• Transit Supportive Design Guidelines
5 STAKEHOLDER ENGAGEMENT
6 INTERNAL STAKEHOLDER ENGAGEMENT
Bus Stop
Committee
Supervision
MarCom
Maintenance
LACR
Safety
Scheduling
Transportation
Legal
Long Range Planning
Service Planning
Other
Stakeholders
Accessible Services
Division Safety Committees
Pole Crew
7 EXTERNAL STAKEHOLDER ENGAGEMENT
External stakeholder engagement would take place during the month of May & Early June Webpage
eNews to riders, community-based
organizations and elected officials
Social Media
ILC
Presentations
Feedback Form/Email
8 BP 501 Technical
Advisory Committee
Presentations to
Other Existing
Bodies
General Manager's
Access Committee
GUIDING
PRINCIPLES
9 PEER REVIEW
Review of various peer agencies’ bus stop and transit design policies led us to guiding principles and best practices.
APTA
Recommended Practice for Design of
On-Street Transit Stops and Access
from Surrounding Areas
APTA
Recommended Practice for Why Design
Matters for Transit
NACTO
Transit Street Design Guide
SamTrans
Bus Stop Improvement Plan (BSIP)
TriMet
Bus Stop Guidelines
COTA
Transit Stop Design Guide
(Central Ohio Transit Authority)
VTA
Bus Stop and Passenger Facilities
Standards
SF City & County
Bus Stop Policy (General Plan)
10 PEER REVIEW TAKEAWAYS
The peer review aggregated the most common guiding principles and goals of agencies’ bus stop design processes.
Our guiding principles were derived from the most frequently utilized principles of peer agencies:
Safety Comfort Accessibility Legibility Visibility
Convenience Community Connectivity Maximize Efficiency
11 GUIDING PRINCIPLES
The peer review and internal feedback led us to four guiding principles for the policy update.
Safety Comfort Accessibility
Feasibility Reliability
12 Strategically located to serve the needs of riders, considering proximity to residential areas, employment centers, schools, and other key destinations Designing and locating bus stops with consideration for the needs of diverse riders’ demographics, including seniors, children, and individuals with disabilities.
Ensuring cleanliness, and aesthetic enhancements can contribute to a positive rider experience.
Ensuring the safety of riders, operators, and pedestrians by implementing measures to mitigate risks and hazards at bus stops. Includes bus stop placement in well-lit areas with clearsignage and designated waiting areas to prevent incidents and enhance security.
Creating welcoming and pleasant environments by providing amenities such as seating and shelter to offer respite from weather elements and facilitate a more enjoyable waiting experience.
Safety
Accessibility
Comfort
GUIDING PRINCIPLES
13 Optimizing the reliability of bus service by implementing measures to minimize wait times and provide consistent service for riders. bus stop placement and design to facilitate efficient boarding and alighting processes, reducing dwell times, and streamlining rider flow. In addition, staff will need to strategically develop policy around the spacing of bus stops to find the balance between rider accessibility and service reliability.
Feasibility of a bus stop location hinges on critical factors such as ADA compliance, visibility, sidewalk conditions, and supporting land uses. Community input plays a pivotal role in this assessment, as local residents, businesses, and organizations offer valuable insights into the practicality of the proposed bus stop placement. Their perspectives help gauge factors such as accessibility, safety concerns, and impacts on their daily lives. Positive community input can bolster the feasibility of a bus stop placement by affirming its alignment with local needs and preferences. On the other hand, community opposition or concerns may signal potential challenges or unaddressed issues, causing staff to reconsider the viability of the proposed bus stop placement.
Reliability
Feasibility
GUIDING PRINCIPLES
14 TIMELINE
15 TIMELINE
March
Gather Internal Feedback
March -April
April 10 Board Briefing
Develop Draft Policy
May
Gather Feedback
on Draft Policy
June
Present Draft Policy to the
Board
Finalize Policy based on
Feedback
July
Present Final Policy to the
Board for Approval
16 Thank you!
Questions?
17