Fiscal Year Avg Ann. Customer Downtime (Min)
2010-2011 312.1
2011-2012 55.1
2012-2013 49.1
2013-2014 145.9
2014-2015 197.0
5 FY Avg (minutes)151.8 min total downtime per customer year 5 FY Avg (seconds)9,110 secs total downtime per customer year
1. All Year Average Annual Per Customer Trends
Year Incidents
Total Mylar-Induced
Downtime
Total Mylar Downtime
(In Seconds)
2020 2 incidents / 2,200 customers01 hrs 00 min 05 sec 3,605 seconds 2021 3 incidents / 2,240 customers02 hrs 45 min 05 sec 9,905 seconds 2022 1 incident / 4,500 customers00 hrs 00 min 05 sec 5 seconds 2025 1 incident / 8,150 customers00 hrs 00 min 05 sec 5 seconds
2. Mylar-Induced Ballon Incidents: 2020 - 2025
Year
Total Mylar-Induced Downtime
(seconds)
Avg. Mylar-Induced Downtime
(secs) Per Tot Customers
Total Downtime All Causes
Per Customer
Mylar-Induced Downtime
As Fraction of Tot.
Downtime
2020 3,605 seconds .00185 seconds 9,110 seconds 0.000020% 2021 9,905 seconds .27775 seconds 9,110 seconds 0.003049% 2022 5 seconds .00137 seconds 9,110 seconds 0.000015%
2025 5 seconds .00013 seconds 9,110 seconds 0.000001%
3. Mylar-Induced Downtime Per Customer As Fraction of Total Downtime Per Customer