SERVICE PROVIDER AGREEMENT
This SERVICE PROVIDER AGREEMENT ("Agreement") is entered into this day of , 2026 ("Effective Date"), by and between the CITY OF ALAMEDA, a municipal corporation ("the City"), and MAVERICK NETWORKS, INC., a California corporation, whose address is 1849 Iron Point Rd., Ste 100, Folsom, CA 95630 ("Provider" or "Contractor"):
RECITALS
The City is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on its business as it is now being conducted under the statutes of the State of California and the Charter of the City.
B. The City is in need of the following services: Cloud-Based (Zoom) Unified Communications Telephone System.
City staff selected the service provider because we utilized the OMNIA public sector software solutions and services contract #R240303 and Sourcewell Contract #120122-MBS.
Provider is specially trained, experienced and competent to perform the special services which will be required by this Agreement.
C. Whereas, the City Council authorized the City Manager to execute this agreement on
D. The City and Provider desire to enter into an agreement for Cloud-Based (Zoom) Unified Communications Telephone System and implementation upon the terms and conditions herein.
NOW, THEREFORE, in consideration of the mutual covenants and conditions contained herein, and for good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, the City and Provider agree as follows:
AGREEMENT
TERM:
The term of this Agreement shall commence on the _ day of _ 2026, and shall terminate on the _day of . 2031, unless terminated earlier as set forth herein.
SERVICES TO BE PERFORMED:
Provider agrees to do all necessary work at its own cost and expense, to furnish all labor, tools, equipment, materials, except as otherwise specified, and to do all necessary work included in Exhibit A as requested. Provider acknowledges that the work plan included in Exhibit A is tentative and does not commit the City to request Provider to perform all tasks included therein.
MAVERICK NETWORKS - ZOOM
Version 7-1-26
3. COMPENSATION TO PROVIDER:
a. By the 7" day of each month, Provider shall submit to the City an invoice for the total amount of work done the previous month. Pricing and accounting of charges are to be according to the fee schedule as set forth in Exhibit A and incorporated herein by this reference.
If you wish to encumber department funds for the aggregate amount of the contract compensation, then state: The total compensation for this Agreement shall not exceed $96,626.30.
Cost breakdown is below:
FY 26-27 total compensation shall not exceed $96,626.30 Use of contingency shall be for items of work outside the original scope and requires prior written authorization by the City.
4. TIME IS OF THE ESSENCE:
Provider and the City agree that time is of the essence regarding the performance of this Agreement.
5. STANDARD OF CARE:
Provider shall perform all services under this Agreement in a skillful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. Provider represents that it is skilled in the professional calling necessary to perform all services contracted for in this Agreement. Provider further represents that all of its employees and subcontractors shall have sufficient skill and experience to perform the duties assigned to them pursuant to and in furtherance of this Agreement. Provider further represents that it (and its employees and subcontractors) have all licenses, permits, qualifications, and approvals of whatever nature that are legally required to perform the services (including a City Business License, as needed); and that such licenses and approvals shall be maintained throughout the term of this Agreement. Provider shall perform (at its own cost and expense and without reimbursement from the City) any services necessary to correct errors or omissions which are caused by Provider's failure to comply with the standard of care provided for herein. Any employee of the Provider or its sub-providers who is determined by the City to be uncooperative, incompetent, a threat to the adequate or timely completion of any services under this Agreement, or a threat to the safety of persons or property (or any employee who fails or refuses to perform the services in a manner acceptable to the City shall be promptly removed by the Provider and shall not be re-employed to perform any further services under this Agreement.
6. INDEPENDENT PARTIES:
Provider hereby declares that Provider is engaged as an independent business and Provider agrees to perform the services as an independent contractor. The manner and means of conducting the services and tasks are under the control of Provider except to the extent they are limited by statute, rule or regulation and the express terms of this Agreement. No civil service
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 status or other right of employment shall be acquired by virtue of Provider's services. None of the benefits provided by the City to its employees, including but not limited to unemployment insurance, workers' compensation plans, vacation and sick leave, are available from the City to Provider, its employees or agents. Deductions shall not be made for any state or federal taxes, FICA payments, PERS payments, or other purposes normally associated with an employer- employee relationship from any compensation due to Provider. Payments of the above items, if required, are the responsibility of Provider. Any personnel performing the services under this Agreement on behalf of Provider shall also not be employees of City and shall at all times be under Provider's exclusive direction and control.
7. IMMIGRATION REFORM AND CONTROL ACT (IRCA):
Provider assumes any and all responsibility for verifying the identity and employment authorization of all of its employees performing work hereunder, pursuant to all applicable IRCA or other federal, or state rules and regulations. Provider shall indemnify, defend (with counsel acceptable to the City) and hold harmless the City Indemnitees (as defined in Section 9, below) from and against any loss, damage, liability, costs or expenses arising from any noncompliance of this provision by Provider.
8. NON-DISCRIMINATION:
Consistent with the City's policy and state and federal law that harassment and discrimination are unacceptable conduct, Provider and its employees, contractors, and agents shall not harass or discriminate against any job applicant, City employee, or any other person on the basis of any kind of any statutorily (federal, state or local) protected class, including but not limited to: race, religious creed, color, national origin, ancestry, disability (both mental and physical) including HIV and AIDS, medical condition (e.g. cancer), genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, pregnancy, political affiliation, military and veteran status or legitimate union activities. Such non- discrimination shall include but not be limited to all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff, or termination.
Provider agrees that any violation of this provision shall constitute a material breach of this Agreement.
HOLD HARMLESS:
To the fullest extent permitted by law, Provider shall indemnify, defend (with counsel acceptable to the City and hold harmless the City, its City Council, boards, commissions, officials, employees, agents and volunteers ("City Indemnitees") from and against any and all loss, damages, liability, obligations, claims, suits, judgments, costs and expenses whatsoever, including reasonable attorney's fees and costs of litigation ("Claims"), arising from or in any manner connected to Provider's performance of its obligations under this Agreement or out of the operations conducted by Provider even if City Indemnitees are alleged to have been negligent. If the Claims filed against City Indemnitees allege negligence, recklessness or willful misconduct on the part of Provider, Provider shall have no right of reimbursement against Indemnitees for the costs of defense even if negligence, recklessness or willful misconduct is not found on the part of Provider. Provider shall not have any obligations to indemnify City Indemnitees if the loss or damage is found to have resulted solely from the negligence or the
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 willful misconduct of City Indemnitees. The defense and indemnification obligations of this Agreement are undertaken in addition to, and shall not in any way be limited by, the insurance obligations contained in this Agreement.
b. As to Claims for professional liability only, Provider's obligation to defend Indemnitees (as set forth above) is limited as provided in California Civil Code Section 2782.8.
C. Provider's obligation to indemnify, defend and hold harmless City Indemnitees Shall expressly survive the expiration or early termination of this Agreement.
10. INSURANCE:
On or before the commencement of the terms of this Agreement, Provider shall furnish the City's Risk Manager with certificates showing the type, amount, class of operations covered, effective dates and dates of expiration of insurance coverage in compliance with Sections 10.b. (1) through (6). The Certificate Holder should be The City of Alameda, 2263 Santa Clara, Ave.., Alameda, CA 94501. Such certificates, which do not limit Provider's indemnification, shall also contain substantially the following statement:
"Should any of the above insurance covered by this certificate be canceled or coverage reduced before the expiration date thereof, the insurer affording coverage shall provide thirty (30) days' advance written notice to the City of Alameda. Attention: Risk Manager."
Provider shall maintain in force at all times during the performance of this Agreement all appropriate coverage of insurance required by this Agreement with an insurance company licensed to offer insurance business in the State of California with a current A.M. Best's rating of no less than A:VII or Standard & Poor's Rating (if rated) of at least BBB unless otherwise acceptable to the City. Provider shall deliver updated insurance certificates to the City at the address described in Section 17.f. prior to the expiration of the existing insurance certificate for the duration of the term of Agreement. Endorsements naming the City, its City Council, boards, commissions, officials, employees, agents, and volunteers as additional insured shall be submitted with the insurance certificates.
- Initial
Provider Initials
COVERAGE REQUIREMENTS:
Provider shall maintain insurance coverage and limits at least as broad as:
(1) Workers' Compensation:
Statutory coverage as required by the State of California, as well as a Waiver of Subrogation (Rights of Recovery) endorsement. (2) Liability:
Commercial general liability coverage in the following minimum limits:
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 Bodily Injury: $1,000,000 each occurrence
$2,000,000 aggregate - all other
Property Damage: $1,000,000 each occurrence
$2,000,000 aggregate
If submitted, combined single limit policy with per occurrence limits in the amounts of $2,000,000 and aggregate limits in the amounts of $4,000,000 shall be considered equivalent to the required minimum limits shown above.
Provider shall also submit declarations and policy endorsements pages. The Additional Insured Endorsement shall include primary and non-contributory coverage at least as broad as the CG 2010
(3) Automotive:
Comprehensive automobile liability coverage (any auto) in the following minimum limits:
Bodily injury: $1,000,000 each occurrence
Property Damage: $1,000,000 each occurrence
or
Combined Single Limit: $2,000,000 each occurrence
(4) Professional Liability:
Professional liability insurance which includes coverage appropriate for the professional acts, errors and omissions of Provider's profession and work hereunder, including, but not limited to, technology professional liability errors and omissions if the services being provided are technology-based, in the following minimum limits:
$2,000,000 each claim
Technology professional liability errors and omissions shall include, or be endorsed to include, property damage liability coverage for damage to, alteration of, loss of, or destruction of electronic data and/or information "property" of the City in the care, custody, or control of Provider. If not covered under Provider's liability policy, such "property" coverage of the City may be endorsed onto Provider's Cyber Liability Policy as covered property as follows: cyber liability coverage in an amount sufficient to cover the full replacement value of damage to, alteration of, loss of, or destruction of electronic data and/or information "property" of the City that will be in the care, custody, or control of Provider. (5) Cyber Liability:
Coverage shall be sufficiently broad to respond to the duties and obligations as are undertaken by Provider in this Agreement and shall include, but not be limited to, claims involving infringement of intellectual property,
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security.
The policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as credit monitoring expenses with limits sufficient to respond to these obligations with the following minimum limits:
$2,000,000 per occurrence or claim.
As to commercial general liability and automobile liability insurance, such insurance shall provide that it constitutes primary insurance with respect to claims insured by such policy, and, except with respect to limits, that insurance applies separately to each insured against whom claim is made or suit is brought. Such insurance is not additional to or contributing with any other insurance carried by or for the benefit of the City. c. SUBROGATION WAIVER:
Provider hereby agrees to waive rights of subrogation that any insurer of Provider may acquire trom Provider by virtue of the payment of any loss. Provider agrees to obtain any ndorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether the City has received a waiver of subrogation endorsement from the insurer.
They fork work performed by Pray sla, be endorsed, tha waid of subrogation in favor of the d. FAILURE TO SECURE:
If Provider at any time during the term hereof should fail to secure or maintain the foregoing insurance, the City shall be permitted to obtain such insurance in Provider's name or as an agent of Provider and shall be compensated by Provider for the costs of the insurance premiums at the maximum rate permitted by law and computed from the date written notice is received that the premiums have not been paid.
e. ADDITIONAL INSUREDS:
The City, its City Council, boards, commissions, officials, employees, agents, and volunteers shall be named as additional insured(s) under all insurance coverages, except workers' compensation and professional liability insurance. The naming of an additional insured shall not affect any recovery to which such additional insured would be entitled under this policy if not named as such additional insured. An additional insured named herein shall not be held liable for any premium, deductible portion of any loss, or expense of any nature on this policy or any extension thereof. Any other insurance held by an additional insured shall not be required to contribute anything toward any loss or expense covered by the insurance provided by this policy.
The additional insured coverage under the Contractor's policy shall be primary and non- contributory and shall not seek contribution from the City's insurance or self-insurance. Any available insurance proceeds broader than or in excess of the specified minimum insurance coverage requirements and/or limits shall be available to the additional insured(s). f. SUFFICIENCY OF INSURANCE:
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 The insurance limits required by the City are not represented as being sufficient to protect Provider. Provider is advised to consult Provider's insurance broker to determine adequate coverage for Provider. The coverage and limits shall be (1) the minimum coverage and limits specified in this Agreement; or (2) the broader coverage and maximum limits of the coverage carried by or available to Provider; whichever is greater.
EXCESS OR UMBRELLA LIABILITY:
If any Excess or Umbrella Liability policies are used to meet the limits of liability required by this Agreement, then said policies shall be true "following form" of the underlying policy coverage, terms, conditions, and provisions and shall meet all of the insurance requirements stated in this Agreement, including but not limited to, the additional insured, SIR, and primary insurance requirements stated therein. No insurance policies maintained by the City Indemnitees or Additional Insureds, whether primary or excess, and which also apply to a loss covered hereunder, shall be called upon to contribute to a loss until all the primary and excess liability policies carried by or available to the Provider are exhausted. If a Provider is using an Excess Liability policy to supplement any insurance coverage required by this Agreement, they must submit the Excess Liability policy in full.
11. CONFLICT OF INTEREST:
Provider represents that it has no known relationships with third parties, City Council members, or employees of City which would 1) present a conflict of interest with the rendering of services under this agreement under Government Code Section 1090, the Political Reform Act (Government Code Section 81000 et seq.), or other applicable law; 2) prevent Provider from performing the terms of this Agreement; or 3) present a significant risk of disclosure of confidential information.
12. PROHIBITION AGAINST TRANSFERS:
a. Provider shall not assign, sublease, hypothecate, or transfer this Agreement, or any interest therein, directly or indirectly, by operation of law or otherwise, without prior written consent of the City Manager. Provider shall submit a written request for consent to transfer to the City Manager at least thirty (30) days in advance of the desired transfer. The City Manager or their designee may consent or reject such request in their sole and absolute discretion. Any attempt to do so without said consent shall be null and void, and any assignee, sublessee, hypothecate or transferee shall acquire no right or interest by reason of such attempted assignment, hypothecation or transfer. However, claims for money against the City under this Agreement may be assigned by Provider to a bank, trust company or other financial institution without prior written consent.
b. The sale, assignment, transfer or other disposition of any of the issued and outstanding capital stock, membership interest, partnership interest, or the equivalent, which shall result in changing the control of Provider, shall be construed as an assignment of this Agreement. Control means fifty percent or more of the voting power of Provider.
13. APPROVAL OF SUB-PROVIDERS:
a. Only those persons and/or businesses whose names and resumés are attached to this Agreement shall be used in the performance of this Agreement. However, if after the start of
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 this Agreement, Provider wishes to use sub-providers, at no additional costs to the City, then Provider shall submit a written request for consent to add sub-providers including the names of the sub-providers and the reasons for the request to the City Manager at least five (5) days in advance. The City Manager may consent or reject such requests in their sole and absolute discretion.
b. Each sub-provider shall be required to furnish proof of workers' compensation insurance and shall also be required to carry general, automobile and professional liability insurance (as applicable) in reasonable conformity to the insurance carried by Provider.
C. In addition, any tasks or services performed by sub-providers shall be subject to each provision of this Agreement. Provider shall include the following language in their agreement with any sub-provider: "Sub-providers hired by Provider agree to be bound to Provider and the City in the same manner and to the same extent as Provider is bound to the City."
The requirements in this Section 13 shall not apply to persons who are merely providing materials, supplies, data or information that Provider then analyzes and incorporates into its work product.
14. PERMITS AND LICENSES:
Provider, at its sole expense, shall obtain and maintain during the term of this Agreement, all appropriate permits, certificates and licenses, including a City business license that may be required in connection with the performance of the services and tasks hereunder.
15. REPORTS:
a. Each and every report, draft, work product, map, record and other document produced, prepared or caused to be prepared by Provider pursuant to or in connection with this Agreement shall be the exclusive property of the City.
b. No report, information or other data given to or prepared or assembled by Provider pursuant to this Agreement shall be made available to any individual or organization by Provider without prior approval of the City Manager or their designee.
C. Provider shall, at such time and in such form as City Manager or their designee may require, furnish reports concerning the status of services and tasks required under this Agreement.
16. RECORDS:
a. Generally, the City has the right to conduct audits of Provider's financial, performance and compliance records maintained in connection with Provider's operations and services performed under the Agreement. In the event of such audit, Provider agrees to provide the City with reasonable access to Provider's employees and make all such financial (including annual financial statements signed by an independent CPA), performance and compliance records available to the City. City agrees to provide Provider an opportunity to discuss and respond to any findings before a final audit report is filed.
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 b. Provider shall maintain complete and accurate records with respect to the services, tasks, work, documents and data in sufficient detail to permit an evaluation of Provider's performance under the Agreement, as well as maintain books and records related to sales, costs, expenses, receipts and other such information required by the City that relate to the performance of the services and tasks under this Agreement (collectively the "Records").
C. All Records shall be maintained in accordance with generally accepted accounting principles and shall be clearly identified and readily accessible. Provider shall provide free access to the Records to the representatives of the City or its designees during regular business hours upon reasonable prior notice. The City has the right to examine and audit the Records, and to make copies or transcripts therefrom as necessary, and to allow inspection of all proceedings and activities related to this Agreement. Such Records, together with supporting documents, shall be kept separate from other documents and records and shall be maintained by Provider for a period of three (3) years after receipt of final payment. d. If supplemental examination or audit of the Records is necessary due to concerns raised by the City's preliminary examination or audit of records, and the City's supplemental examination or audit of the records discloses a failure to adhere to appropriate internal financial controls, or other breach of this Agreement or failure to act in good faith, then Provider shall reimburse the City for all reasonable costs and expenses associated with the supplemental examination or audit.
17. NOTICES:
a. All notices shall be in writing and delivered: (i) by hand; or (i) sent by registered, express, or certified mail, with return receipt requested or with delivery confirmation requested from the U.S. postal service; or (iii) sent by overnight or same day courier service at the party's respective address listed in this Section 17.
b. Each notice shall be deemed to have been received on the earlier to occur of:
actual delivery or the date on which delivery is refused; or three (3) days after notice is deposited in the U.S. mail or with a courier service in the manner described above (Sundays and City holidays excepted).
C. Either party may, at any time, change its notice address (other than to a post office box address) by giving the other party three (3) days prior written notice of the new address. d. All notices, demands, requests, or approvals from Provider to the City shall be addressed to the City at:
City of Alameda
IT Department
950 W. Mall Square, Room 200
Alameda, CA 94501
ATTENTION: IT Director
Ph: (510) 747-7495
MAVERICK NETWORKS -ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 e. All notices, demands, requests, or approvals from the City to Provider shall be addressed to Provider at:
Maverick Networks Inc.
1849 Iron Point Rd, Ste 100
Folsom, CA 95630
ATTENTION: Andrew Williamson
Ph: (916) 365-8080
Email address: [email protected]
f. All updated insurance certificates from Provider to the City shall be addressed to the City at:
City of Alameda
IT Department
950 W. Mall Square, Room 200
Alameda, CA 94501
ATTENTION: Jodi Owens/Executive Assistant
Ph: (510) 747-7495 / Email: [email protected]
18. SAFETY:
a. Provider shall be solely and completely responsible for conditions of all vehicles owned or operated by Provider, including the safety of all persons and property during performance of the services and tasks under this Agreement. This requirement shall apply continuously and not be limited to normal working hours. In addition, Provider shall comply with all safety provisions in conformance with U.S. Department of Labor Occupational Safety and Health Act, any equivalent state law, and all other applicable federal, state, county and local laws, ordinances, codes, and any regulations that may be detailed in other parts of the Agreement. Where any of these are in conflict, the more stringent requirements shall be followed. Provider's failure to thoroughly familiarize itself with the aforementioned safety provisions shall not relieve it from compliance with the obligations and penalties set forth herein.
Provider shall immediately notify the City within 24 hours of any incident of death, serious personal injury or substantial property damage that occurs in connection with the performance of this Agreement. Provider shall promptly submit to the City a written report of all incidents that occur in connection with this Agreement. This report must include the following information: (i) name and address of injured or deceased person(s); (ii) name and address of Provider's employee(s) involved in the incident; (iii) name and address of Provider's liability insurance carrier; (iv) a detailed description of the incident; and (v) a police report.
19. TERMINATION:
a. In the event Provider fails or refuses to perform any of the provisions hereof at the time and in the manner required hereunder, Provider shall be deemed in default in the performance of this Agreement. If such default is not cured within two (2) business days after receipt by Provider from the City of written notice of default, specifying the nature of such default and the steps necessary to cure such default, the City may thereafter immediately terminate the Agreement forthwith by giving to Provider written notice thereof.
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 b. The foregoing notwithstanding, the City shall have the option, at its sole discretion and without cause, of terminating this Agreement by giving seven (7) days' prior written notice to Provider as provided herein.
C. Upon termination of this Agreement either for cause or for convenience, each party shall pay to the other party that portion of compensation specified in this Agreement that is earned and unpaid prior to the effective date of termination. The obligation of the parties under this Section 19(c) shall survive the expiration or early termination of this Agreement.
20. ATTORNEYS' FEES:
In the event of any litigation, including administrative proceedings, relating to this Agreement, including but not limited to any action or suit by any party, assignee or beneficiary against any other party, beneficiary or assignee, to enforce, interpret or seek relief from any provision or obligation arising out of this. Agreement, the parties and litigants shall bear their own attorney's fees and costs. No party or litigant shall be entitled to recover any attorneys' fees or costs from any other party or litigant, regardless of which party or litigant might prevail.
21. HEALTH AND SAFETY REQUIREMENTS.
Provider acknowledges and agrees that the City shall have the right to impose, at the City's sole discretion, requirements that it deems are necessary to protect the health and safety of the City employees, residents, and visitors. Provider also acknowledges and agrees to make available to the City, at the City's request, records to demonstrate Provider's compliance with this Section.
22. COMPLIANCE WITH ALL APPLICABLE LAWS:
During the term of this Agreement, Provider shall keep fully informed of all existing and future state and federal laws and all municipal ordinances and regulations of the City of Alameda which affect the manner in which the services or tasks are to be performed by Provider, as well as all such orders and decrees of bodies or tribunals having any jurisdiction or authority over the same. Provider shall comply with all applicable laws, state and federal and all ordinances, rules and regulations enacted or issued by the City. Provider shall indemnify, defend (with counsel acceptable to the City) and hold harmless the City Indemnitees from any claim or liability arising out of any failure or alleged failure to comply with such laws and regulations pursuant to the indemnification provisions of this Agreement.
23. CONFLICT OF LAW:
This Agreement shall be interpreted under, and enforced by the laws of the State of California without regard to any choice of law rules which may direct the application of laws of another jurisdiction. The Agreement and obligations of the parties are subject to all valid laws, orders, rules, and regulations of the authorities having jurisdiction over this Agreement (or the successors of those authorities). Any suits brought pursuant to this Agreement shall be filed with the courts of the County of Alameda, State of California.
24. WAIVER:
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 A waiver by the City of any breach of any term, covenant, or condition contained herein shall not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant, or condition contained herein, whether of the same or a different character.
25. INTEGRATED CONTRACT:
Subject to the language of Section 33, the Recitals and exhibits are a material part of this Agreement and are expressly incorporated herein: This Agreement represents the full and complete understanding of every kind or nature whatsoever between the parties hereto, and all preliminary negotiations and agreements of whatsoever kind or nature are merged herein. No verbal agreement or implied covenant shall be held to vary the provisions hereof. Any modification of this Agreement shall be effective only by written execution signed by both the City and Provider.
26. PREVAILING WAGES:
Provider acknowledges the requirements of, and agrees to comply with, California Labor Code Section 1720, et seq., and 1770, et seq. as well as California Code of Regulations, Title 8, Section 1600, et seq., ("Prevailing Wage Laws") which require the payment of prevailing wage rates and the performance of other requirements on "public works" and "maintenance" projects.
Provider agrees to fully comply with such Prevailing Wage Laws if the services are being performed as part of an applicable "public works" or "maintenance" project as defined by the Prevailing Wage Laws and if the total compensation is $1,000 or more. City, upon Provider's request, shall provide Provider with a copy of the prevailing rates of per diem wages in effect at the commencement of this Agreement. Provider shall make copies of the prevailing rates of per diem wages for each craft, classification, or type of worker needed to execute the services available to interested parties upon request; and shall post copies at the Provider's principal place of business and at the project site. Provider shall indemnify, defend (with counsel acceptable to the City and hold harmless the City Indemnitees from any claim or liability arising out of any failure or alleged failure to comply with the Prevailing Wage Laws.
27. DEPARTMENT OF INDUSTRIAL RELATIONS COMPLIANCE AND
PREVAILING WAGE REQUIREMENTS ON PUBLIC WORKS PROJECTS:
a. For purposes of Sections 27 through 29 of this Agreement, the terms "claim", "contractor", "public works project" and "subcontractor" shall have the same meanings set forth in Public Contract Code Section 9204.
b. No contractor or subcontractor may be listed on a bid proposal for a public works project, nor engage in the performance of any public work contract, unless registered with the Department of Industrial Relations pursuant to Labor Code Section 1725.5 (with the limited exceptions for certain bids pursuant to Labor code Section 1771.1(a)). Registration instructions may be found at the following website: https://www.dir.ca.gov/Public-Works/Contractor- Registration.html
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 C. All contractors and subcontractors must furnish electronic certified payroll records directly to the Labor Commissioner at the following website:
https://www.dir.ca.gov/Public-Works/Certified-Payroll-Reporting.html Contractor is required to post all job site notices as prescribed by State law. (See 8 Cal. Code Regs, § 16451(d).)
In executing this Agreement, Contractor acknowledges and agrees that the work authorized by this Agreement may be subject to compliance monitoring and enforcement by the Department of Industrial Relations.
28. REGISTRATION OF CONTRACTORS:
Before submitting bids for any work authorized by this Agreement, contractors shall be licensed in accordance with the provisions of Chapter 9, Division 3, of the Business and Professions Code of the State of California.
29. PUBLIC CONTRACT CODE SECTION 9204 SUMMARY:
Notwithstanding anything else to the contrary stated in the Information For Bidders (IFB) or other documents associated with this Agreement, all claims, regardless of dollar amount, submitted between January 1, 2017 and January 1, 2027 related to work performed or scheduled to be performed pursuant to this Agreement shall be governed by Public Contract Code Section 9204 and this section. The following provisions and procedures shall apply:
Contractor shall submit each Claim (whether for a time extension, payment for money or damages) in writing and in compliance with Public Contract Code Section 9204.
Contractor must include reasonable documentation to support each claim. b. Upon receipt of a claim, the City shall conduct a reasonable review and respond in writing within 45 days of receipt and shall identify in a written statement what portions of the claim are disputed and undisputed. Undisputed portions of the claim shall be processed and paic within 60 days of the written statement. Undisputed amounts not paid in a timely manner shall bear interest at 7% per annum. The City and Contractor may mutually agree to extend the 45 day response time.
If the City needs approval from the City Council to provide a written statement, the 45 days may be extended to 3 days following the next duly noticed public meeting pursuant to Public Contract Code Section 9204(d)(1)(C).
d. If the City fails to timely respond to a claim or if Contractor disputes the City's response, Contractor may submit a written demand for an informal meet and confer conference with the City to settle the issues in dispute. The demand must be sent via registered or certified mail, return receipt requested. Upon receipt, the City shall schedule the conference within 30 days.
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 e. Within 10 business days following the informal meet and confer conference, the City shall submit to Contractor a written statement describing any issues remaining in dispute and that portion which is undisputed. Undisputed portions of the claim shall be processed and paid within 60 days of the written statement. Undisputed amounts not paid in a timely manner shall bear interest at 7% per annum. The issues remaining in dispute shall be submitted to non- binding mediation. If the City and Contractor mutually agree on a mediator, each party shall pay equal portions of all associated costs. If within 10 business days, the City and Contractor cannot agree on a mediator, each party shall select a mediator (paying all costs associated with their selected mediator), and those mediators shall select a qualified neutral third party to mediate the disputed issues. The City and Contractor shall pay equal portions of all associated costs of such third party mediator.
f. Unless otherwise agreed by the City and Contractor, any mediation conducted hereunder shall excuse any further obligation under Public Contract Code Section 20104.4 to mediate after litigation has commenced
g. The City reserves all rights and remedies that it has pursuant to this Agreement, any associated plans and specifications, or at law or in equity which are not in conflict with Public Contract Code 9204.
30. CAPTIONS:
The captions in this Agreement are for convenience only; are not a part of the Agreement and in no way affect, limit or amplify the terms or provisions of this Agreement.
31. COUNTERPARTS:
This Agreement may be executed in any number of counterparts (including by fax, PDF, DocuSign, or other electronic means), each of which shall be deemed an original, but all of which shall constitute one and the same instrument.
32. SIGNATORY:
By signing this Agreement, signatory warrants and represents that they executed this Agreement in their authorized capacity and that by their signature on this Agreement, they or the entity upon behalf of which they acted, executed this Agreement.
33. CONTROLLING AGREEMENT:
In the event of a conflict between the terms and conditions of this Agreement (as amended, supplemented, restated or otherwise modified from time to time) and any other terms and conditions wherever contained, including, without limitation, terms and conditions included within exhibits, the terms and conditions of this Agreement shall control and be primary. [REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 50AD4CC8-70CC-8F9B-81F1-277C04C32307 IN WITNESS WHEREOF, the parties have each caused this Agreement to be duly executed on its behalf as of the Effective Date.
MAVERICK NETWORKS, INC. CITY OF ALAMEDA
a California corporation a municipal corporation
- DocuSigned by:
Aaron.. Gerry Beaudin
CEO, CFO and Secretary City Manager
RECOMMENDED FOR APPROVAL
-DocuSigned by:
Denetrius Cagampan
-088595B22E644A4
Demetrius Cagampan
IT Director
APPROVED AS TO FORM:
City Attorney
—Signed by:
Slice Crosby
Skitch CT638456543....
[Assistant] City Attorney
MAVERICK NETWORKS - ZOOM
Version 7-1-26
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1
EXHIBIT A
maverick
NETWORKSI
Maverick Networks, Inc.
Professional Services Statement of Work For:
ALAMEDA
PRESENTED BY:
Andrew Williamson
[email protected]
925-726-2117
August 6, 2026
CONFIDENTIAL USE ONLY This Proposal and the information contained in the Proposal are valued trade secrets and the property right of Maverick Networks. All or any part of the Proposal may not be reproduced, and the Proposal may only be disclosed to employees of the recipient as necessary. This Proposal remains the property of Maverick Networks and must be returned upon request.
MAVERICK NETWORKS, Inc. www.mavericknetworks.net | Tel. 888.927.6218 Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Introduction
August 6, 2026
City of Alameda
2263 Santa Clara Avenue
Alameda, CA 94501
Our proposal that follows includes a detailed description of the methods by which we intend to perform the work set forth in the Scope of Work.
As you will see from our proposal, Maverick Networks is one of the most qualified Solution Providers to accomplish the scope of services requested.
We will provide the professional services implementation and project management where desired. Our Team at Maverick Networks will have more combined experience in the telecommunications industry than almost any other partner you will consider for this project.
Our focus over the last ten years has been to satisfy the needs of the State and Local Government as well as K-12 and Higher Education.
We have supported many local Cities similar to you for the last 20 years including City of Benecia, City of Oceanside, City of Albany, City of Rio Vista, City of San Ramon, City of El Cerrito.
Maverick Networks is a Corporation with 19 employees owned by Aaron Lee. We currently have 4 offices located in Pleasanton, Folsom, Irvine California and Salt Lake City Utah. Maverick Networks was formed by Aaron Lee in 2003. We grew the business organically as we added customers and employees over the years. We have always been focused on VolP Communications Solutions and have been on the leading edge of the technology as it has grown to be the default Enterprise Telephony solution. We are agents for all the major carriers and have access to sell any needed services. With the new world of cloud-based services coming to market in the last few years, we have been actively involved in selling and supporting all the new technologies.
CA State Contractors License C-7: 859996 ex. 6/30/2027
Public Works Contractor (DIR) #1000031723 ex 6/30/2028
MAVERICK NETWORKS 1 p. 2
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 The following Maverick Networks personnel are authorized to make representations related to this proposal. Folsom is our Headquarters and Help Desk and Pleasanton would be the local office servicing your onsite support needs.
Andrew Williamson - Enterprise Account Manager
1849 Iron Point Rd, #100 Folsom, CA 95630
925-726-2117
[email protected]
Todd Barnes - Solutions Architect
5994 W Las Positas Blvd #205 Pleasanton, CA
925-726-2112
[email protected]
Aaron Lee - CEO and President of Sales
1849 Iron Point Rd, #100 Folsom, CA 95630
916-365-8088
[email protected]
Sincerely,
Aaron I le
Aaron J. Lee
Chief Executive Officer
Maverick Networks, Inc
Connecting People from Absent and Idle to Present and Productive! MAVERICK NETWORKS I p. 3
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Implementation
Our implementations vary from project to project since clients' needs and timelines are different.
We adapt to each client based on the requirements and timelines involved. It's that nimbleness that allows us to tailor each implementation down to the specifics of each client. The flexibility for us to work with you and create a customized project plan leads us to be a good partner to select for this project. 100% client satisfaction is our goal and that means doing everything you want us to do and then some. Our team of engineers are world class, and all are certified, and it shows since we receive unsolicited thank you notes/emails all the time for our work.
We are different than most Cloud Services Agents in that we will be involved in your implementation from start to finish and will be your partner going forward. Maverick Networks wants to stay involved with your organization and provide long term partnership to help you navigate this Cloud Implementation and others in the future.
As you can see, Maverick Networks, Inc. has put together a comprehensive solution that addresses all the needs of the City of Alameda. Our proposal that follows includes a detailed description of the methods by which we intend to perform the work set forth in the Scope of Services.
We look forward to continuing our conversation regarding this solution and other ways that we can help you achieve the communications goals now and into the future.
Authorized by
Haron Il
Aaron J Lee
CEO - President of Sales
Maverick Networks, Inc.
916-365-8088
Connecting People from Absent and Idle to Present and Productive! MAVERICK NETWORKS | p. 4
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Maverick Networks Qualifications
Maverick Networks, Inc.
Bay Area: 925-931-1900 Southern CA: 866-482-3200
5994 W Las Positas Blvd #205 17901 Von Karman Ave Suite 600 Pleasanton, CA 94588 Irvine, CA 92614
Sacramento: 916-365-8080 Central Valley: 209-888-6900
1849 Iron Point Rd, #100
Folsom, CA 95630
Maverick Networks Project Team is comprised of Individuals with an excess of hundreds of years of voice communications experience and knowledge. Each are certified and experienced in all services and products. Some of our potential team are listed below. » Aaron Lee - Founder, CEO, and President of Sales - 20+ Years in the Industry » Andrew Williamson - Account Manager - 17 Years at Maverick, 17 Years in the Industry Todd Barnes - Solutions Architect - 15 Years at Maverick, 20+ Years in the Industry Tyler Curcio - VP of Operations - 9 Years at Maverick, 14 Years in the Industry » Susan Stickrod - Cloud Solution Project Manager - 4 Years at Maverick, 20 Years in the Industry
» Harrison Beall - Cloud Engineer - 4 Years at Maverick, 10 Years in the Industry » James Logan - Cloud Engineer - 2 Years at Maverick, 20 Years in the Industry The Maverick Team will be comprised of personnel starting with Tyler Curcio, coordinating all technical personnel associated with this project. Susan Stickrod is involved in all Cloud Solutions and provides another layer of management to support the carrier relations. Harrison Beall, Senior Engineer, reports directly to Tyler Curcio and will be dedicated and responsible for all programing and implementation processes associated with this project. System Implementation Specialist, reports directly to Tyler Curcio and will be responsible for all data gathering, training; both end user and administrator, telco coordination, and any additional project processes.
Additional resources listed and available to support as needed.
Recent projects completed; City of Oceanside, Bozeman Health, University of Hawaii, Los Angelas County Development Authority, City of Newark, City of South Pasadena, Marshall Medical Center, County of Lassen City of Fairfield, Pacific Grove Unified School District, City of Rancho Cordova, Sunnyvale School District, City of Lincoln, County of Nevada, Cuesta College, City of Fontana, City of Azusa, County of Inyo, KQED San Francisco, City of Irwindale, County of Yolo, Irvine Unified School District, San Juan Unified School District, City of Orinda, City of Pacific Grove, City of West Covina, California Water Service, County of Tuolumne, Yuba County (multiple projects), City of San Ramon, San Mateo Community College District, Santa Barbara City College, City of Napa, Cupertino Union School District, Livermore Area Recreation and Park District, Roseville City School District, San Joaquin Delta College.
MAVERICK NETWORKS I p. 5
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 End User Line Item Pricing Report
Partner MAVERICK NETWORKS, INC. 0000127002)
Company City of Alameda
Quote Created 06-August-2026
This quote is based on the Sourcewell Contract #120122-MBS Purchase orders resulting from this quote may be written to Sourcewell Selling Agent per the ordering instructions below.
Membership and contract information is available at www.sourcewell-mn.gov End Customer Information
Company City of Alameda
Address 2263 Santa Clara Avenue. Alameda, CA
Postal/Zip Code 94501
Non-recurring Charges
Part No. Description Qty List Ext List Ext Price
Parts Catalogue
53002197 SUBCONTRACTOR USER DEFINED CHARGES 49,050.00 1.00 49,050.00 49,050.00 Total 49,050.00 49,050.00
Please note the following order requirements:
* Prime Sourcewell Contract number #120122-MBS must be referenced on the PO * The Sourcewell End-User must be noted on PO
Signature
Name Title
Date
MAVERICK NETWORKS 1 р. б
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Statement of Work for Implementation Services
This Maverick Networks, Inc. Professional Services Statement of Work for Professional Services (this "SOW") is executed by Maverick Networks, Inc., Inc. ("Maverick Networks, Inc."), and City of Alameda the "Customer").
Customer: City of Alameda
Quote/SOW Number: 0806202-AM
Project Phases: Single Phase Project
Scope of the Phase Value Completion Criteria
Phase All the Professional Services Same as Labor Cost. Completion of all Professional described in this SOW. (Excluding Taxes and Services described in this SOW.
Service Expenses if
applicable (Actuals).
The following activities shall be performed in accordance with this Statement of Work at the location(s) and for the number of Users and Sites indicated in the attached Appendices:
1. General
1.1. Assignment of a designated Project Manager ("PM") - The Maverick Networks, Inc.
PM will act as Single Point of Contact (SPOC) for delivery services. The Maverick Networks, Inc. Project Manager will be responsible for the following activities in connection with this Statement of Work (SOW):
i. Internal and external kickoff session hosted by Maverick Networks, Inc.; ii. Creation and management of project governance, to include:
a. Project plan and Schedule;
b. Communication plan, resource plan, escalation plan, change plan, test plan; c. Action and risk register;
iii. Completing resource assignment and scheduling in alignment with project schedule;
iv. Set up of project documentation and timelines in collaboration with designated Customer SPOC;
V. Identifying, communicating and mitigating project risks and issues; vi. Alignment of scope of services with customer expectations during kickoff. vii. Developing, reviewing, authorizing, implementing, and managing change requests MAVERICK NETWORKS I p. 7
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 and interventions (Perform Change Management) to achieve project outputs; vili. Facilitating and leading regular status update meetings, organize planning sessions and Customer steering committees, as applicable; ix. Completing scoped migration and go live support; and x. Performing closure procedures at the conclusion of project activities.
2. Maverick Networks, Inc. Planning and Design
2.1. Maverick Networks, Inc. Planning and Design ("P&D") and Business Requirements Document ("BRD") review - Maverick Networks, Inc. will initiate the Planning and Design process and introduce the Business Requirements Document to the Customer. The Maverick Networks, Inc. PM will partner with the Customer to schedule discovery to define, capture, record, and review the existing Customer environment. The location(s) and number of users involved in the Planning and Design process are set forth in Appendix A.
The Maverick Networks, Inc. Consultant will review the completed BRD form with the Customer to clarify any design questions and recommend best practices prior to execution of final deliverable: The fully reviewed BRD is signed off by Customer's Project Manager and Maverick Networks, Inc's Project Manager prior to moving to deployment. i. Any changes to the fully executed BRD will require an executed Change Order and may incur additional fees.
ii. Data captured may include, but is not limited to, the following:
a. Customer Site Information;
b. User Upload;
c. Data collection for End-User and Administrator Training; d. Porting data; Call flow(s);
e. Roles and Permissions;
f. Delivery Overview;
g. Go-Live Readiness Report Card;
iii. Delay in completing and returning Customer documentation may result in an adjustment of project timeline and additional fees.
3. Maverick Networks, Inc. Build
3.1. Maverick Networks, Inc. User Interface ("Ul") Build Out i. Maverick Networks, Inc. will remotely configure the user interfaces in the system ("Ul Build Out") based on the specifications agreed to between the parties in the BRD
ii. The Ul Build Out will include the features and applications listed in this Section, for up to the number of Users, and the locations set forth in Appendix B. ili. Additional Users and locations not listed in Appendix B are subject to additional fees via executed Change Order
iv. The Ul Build Out will include:
MAVERICK NETWORKS I p. 8
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 a. Core Office scripting and Ul administration
b. Users - This portion of the Ul Build Out includes the following:
• Extension Number;
• First Name;
• Last name;
• Email address; and
• E911 Address (Customer shall verify that this address is correct in the system within twenty-four (24) hours of notification by Maverick Networks, Inc. Personnel that the Ul Build Out is complete c. Auto Attendant - This portion of the Ul Build Out includes the following (as agreed upon and documented in the BRD):
• Configuration of the Call Flows for the routing of calls during business hours including:
1. Setup of Auto Receptionist features;
2. Routing and/or IVR menu creation; and
3. Advanced Rules setup needed for routing menus
• Configuration of the Call Flows for the routing of calls after business hours, including the setup of Auto Receptionist features, routing and/or IVR menu creation, and the Advanced Rules setup needed for routing menus.
d. Call Routing - This portion of the Ul Build Out includes the following (as agreed upon and documented in the BRD):
• Configuration of the groups to be used for call routing including Virtual Extensions, Call Queue Groups, Message and Announcement Only Extensions.
v. Customizations on individual User endpoints, or phone settings, are not included in the included standard Ul Build Out.
a. Individual endpoint customization includes, but not limited to:
• Custom button mapping;
• Presence;
• Intercom;
• Forwarding; or Speed dials.
b. Individual endpoint customization is available to the customer via change request at an additional charge.
4. Maverick Networks, Inc. Delivery Services
4.1. Onsite Delivery and Go Live Services
i. Maverick Networks, Inc. Professional Services will provide a resource for on-site delivery services to complete the following:
a. Installation of AudioCodes ATA to support UCaaS solution with PD consoles Installation of paging adapters at the following sites:
• Alameda-Police
• Alameda-Fire-Station1
• Alameda-Fire-Station2
MAVERICK NETWORKS 1 p. 9
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 • Alameda-Fire-Station3
• Alameda-Fire-Station4
• Alameda-Library-Main
c. Cutover coverage for go-live
d. Document open issues in action log;
e. Transition into support services;
f. Perform closure procedures at the conclusion of project activities ii. Customer responsibilities:
a. Installation of newly purchased desk phones
b. Installation of Viking door phone
c. Customer is responsible for decommission and disposal of any legacy equipment
d. Provide workspace for Maverick Networks, Inc. on-site personnel
5. Maverick Networks, Inc. Training Services
5.1. Admin Training - Maverick Networks, Inc. Professional Services will provide resources to complete the following:
i. Up to four (4) hours of remote admin training
ii. Sessions cover the following:
a. Building, activating, disabling and deleting users;
b. Managing user settings with role, templates, and User groups (if applicable); c. Managing system setup and maintenance via the Admin Portal including phone company info, caller ID, and directory assistance; d. Managing phones and numbers including assisted provisioning; e. Call flow management;
Reports and call logs; and
g. Familiarization with Support/Training/Help resources iii. Session recordings are included at no additional cost iv. Online, self-service admin training included at no additional cost via web portal. a. Webinars & Videos, Getting Started Tutorials, and User Guides V. Custom admin training, documentation, and videos available at an additional cost via executed Change Order
vi. Additional admin sessions are available to the customer via Change Request at an additional charge
vii. Helpdesk training sessions are available to the customer at an additional cost via executed Change Order
5.2. End User Training - Maverick Networks, Inc. Professional Services will provide resources to complete the following:
i. Up to eight (8), one-hour training sessions:
a. Train the Trainer (Standard End User)
In depth training with the customer trainer to prepare them to lead subsequent trainings
MAVERICK NETWORKS I p. 10
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 • Customer trainer is encouraged to sit in on end user trainings led by Maverick Networks, Inc. prior to running their own trainings b. Standard End User
с. Exec Assistant/Front Desk
d. Remote User
ii. Session recordings included at no additional cost
iii. Online, self-service end user training included at no additional cost a. Webinars & Videos, Getting Started Tutorials, and User Guides iv. Custom end user training, documentation, and videos available at an additional cost via change request
Additional end user sessions are available to the customer via Change Request at an additional charge
6. Customer Responsibilities - The Customer is responsible for aspects not specifically included in this Statement of Work. Out of scope items include:
i. The customers LAN/WAN infrastructure;
ii. Network minimum requirements for Maverick Networks, Inc. as a Service model; a. Quality of Service (QoS) configuration;
b. Firewall or Access Control List (ACL) configuration; c. Power over Ethernet (POE) port activation / configuration; ili. Configuration and software installation on customer PCs; iv. Decommission and disposal of any legacy equipment;
V. Customizations on individual User endpoints, or phone settings (as defined in section 3.1.v);
vi. Provide workspace for Maverick Networks, Inc. on-site personnel (as scoped); vii. Overhead paging;
vili. Postage Machines;
ix. Credit Card or Point of Sale (POS) Machines;
x. Door buzzer or Automatic Door Controller;
Xi. Third party SIP phones;
Xii. Headsets;
xili. Analog Devices.
7. Customer's Telephone Number Porting -The Customer is responsible for authorizing the telephone number porting by Maverick Networks, Inc. Maverick Networks, Inc. shall provide guidance on porting data collection, and shall assist with submission of porting requests). This effort pertains to those locations identified in Appendix B. Customer and Maverick Networks, Inc. agree that Maverick Networks, Inc. is not responsible for the portability of any individual number or group of numbers and the sign-off the Professional Services Project Completion Signoff Document shall not be withheld by Customer for delays in the porting of the numbers.
i. Notwithstanding the above, the Maverick Networks, Inc. Project Manager, upon Customer request, shall assist the Customer with this responsibility by performing the following tasks for each Site:
ii. The Maverick Networks, Inc. Project Manager shall assist the Customer with the MAVERICK NETWORKS Ip. 11
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 initial submission of port requests and shall assist in up to three (3) rejections/resubmissions per location or 90 days from submission, whichever occurs first;
a. Any additional port rejections will be the responsibility of the Customer; b. Customer shall provide Maverick Networks, Inc. all appropriate Letters of Authorization
("LOA"s), billing information, and authorized signer for each location; c. Porting submissions will include numbers mapped to correct route as "company"
numbers or Direct Dial phone numbers;
8. Delays and Changes- Changes to this SOW shall be made only in a mutually executed written change order between Maverick Networks, Inc. and Customer (a "Change Order,") a sample of which is attached as Appendix C to this SOW), outlining the requested change and the effect of such change on the Services, including without limitation the fees and the timeline as determined by mutual agreement of both parties. Any delays in the performance of consulting services or delivery of deliverables caused by Customer, including without limitation delays in completing and returning Customer documentation required during the P&D or completing the BRD, may result in an adjustment of project timeline and additional fees. Any changes or additions to the services described in this SOW shall be requested by a Change Order and may result in additional fees.
9. Project Phasing. - The Professional Services may be delivered in one or more phases as set forth in this SOW. This SOW describes the milestones, objectives, Deliverables, Sites, fees and other components that are included in the scope of each phase ("Project Phases").
Customer agrees that the delivery, installation, testing, acceptance and payment for the Professional Services rendered under any one Project Phase is not dependent on the delivery, installation, testing, acceptance and payment for the Professional Services under any other Project Phase. Each Project Phase will be billed upon Acceptance, and Payment for each Project Phase is due in full within the applicable payment period agreed between the parties and is non-refundable.
MAVERICK NETWORKS 1 p. 12
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1
6. Project Pricing
Maverick Networks - Solution PM Installation & Training One-Time Fees
Description Qty. Rate Extended Price
Project Management 40 $ 150.00 $ 6,000.00
Installation 250 150.00 $ 37,500.00
Onsite Support - ATA & Paging Install 9 $ 150.00 $ 1,350.00 Cutover Coverage $ 150.00 $ 2,400.00
User Training & Train the Trainer 8 $ 150.00 $ 1,200.00 Administrator Training 4 $ 150.00 $ 600.00
Total One Time Implementation Costs $ 49,050.00
IN WITNESS WHEREOF, the Parties have executed this Maverick Networks, Inc. Professional Services Statement of Work for Implementation Services below through their duly authorized representatives.
Customer Maverick Networks, Inc.
City of Alameda Maverick Networks, Inc.
By: By:
Name: Name:
Title: Title:
Date: Date:
MAVERICK NETWORKS 1 p. 13
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Appendix A: Planning and Design Location
Planning and Design Location Address(s): Up to # of Users Remote 684
Appendix B: Maverick Networks, Inc. Professional
Services Statement of Work for Professional
Services
Site Site Name Address
1 City Hall 2263 Santa Clara Ave, Alameda, CA 94501
2 Alameda Police Department 1555 Oak St, Alameda, CA 94501 3 Police Department Annex 2020 Challenger Dr, Suite 100, Alameda, CA 94501 4 Main Library 1550 Oak St, Alameda, CA 94501
5 Recreation & Parks Department 2226 Santa Clara Ave, Alameda, CA 94501 6 Mastick Senior Center 1155 Santa Clara Ave, Alameda, CA 94501 7 Fire Station 1 2401 Encinal Ave, Alameda, CA 94501
8 Fire Station 2 635 Pacific Ave, Alameda, CA 94501
9 Fire Station 3 1625 Buena Vista Ave, Alameda, CA 94501 10 Fire Station 4 2595 Mecartney Rd, Alameda, CA 94502
11 Fire Station 5 950 W Ranger Ave, Alameda, CA 94501
12 Maintenance Yard & Building 1616 Fortmann Way, Alameda, CA 94501 13 Emergency Operations Center 1809 Grand St, Alameda, CA 94501 14 Veterans Memorial Building 2203 Central Ave, Alameda, CA 94501 15 City Hall West Building 1 950 W Mall Square, Alameda, CA 94501 16 Fleet 2040 Grand St. Alameda, CA 94501
17 AFD Admin 1001 Marina Village Parkway, Alameda CA 94501 18 AFL West End 788 Santa Clara Ave, Alameda CA 94501
19 AFL Bay farm 3221 Mecartney Rd, Alameda, CA 94502
MAVERICK NETWORKS | p. 14
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Appendix C: Change Order Form for
Implementation Services
This Change Order to the Statement of Work is by and between Customer and Maverick Networks, Inc. with the Effective Date listed below, establishes a change to the project scope or budget. By executing this Change Order, the parties agree to the Services to be performed under the Professional Services Statement of Work ("SOW") indicated below as modified by this Change Request.
Effective Date of SOW:
Project Name: Request Date: PO Number: Quote Number:
Customer Name: Requested By: Requestor Requestor email:
Phone:
Customer Address:
Specific Details Explaining the Change:
Change 1
Quantity: Description: Professional Services Cost:
Change Order
Impact on Project Timeline and Scheduled
Delivery Date: Impact on SOW Pricing:
BY SIGNING BELOW, the Parties have each caused this Change Order to be signed and delivered by its duly authorized representative as of the date Customer signs below (the "Effective Date").
Customer Maverick Networks, Inc.
By: By:
•Signed: Signed:
Title: Title:
Date: Date:
MAVERICK NETWORKS I p. 15
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Sample Project Milestones
Maverick Networks will be performing the required work plan during the implementation phase.
Below is a sample of the project milestones. Dates will be adjusted to match your specific project scope and timeline.
Sample Milestones for Project Delivery
Milestone: Completion Date: Responsible Party
Cover Requirements Definition (SOW) Maverick Networks / 10/2/2026
Customer
Request CSR (Customer Service Record) and Carrier
Invoice 10/2/2026 Customer
Complete user list and verify numbers porting 10/30/2026 Customer Start call flow configuration 11/9/2026 Maverick Networks Submit Porting Orders 11/30/2026 Maverick Networks
Review and finalize BRD 11/16/2026 Maverick Networks /
Customer
QA testing 12/15/2026 Maverick Networks
User Acceptance Testing (UAT) 12/20/2026 Customer
End User Training Maverick Networks /
Week of 12/20/2026 Customer
Go / no-go call 12/25/2026 Maverick Networks
Port numbers to cloud provider 12/31/2026 Maverick Networks / Customer
On-site set up (if Pro Services purchased) 12/15/2026 Maverick Networks / Customer
Go Live Maverick Networks /
12/31/2026
Customer
Maverick Networks /
Admin Training 1/7/2026
Customer
The dates provided are subject to adjustment fallowing project kickoff and final BRD completion Requirements and feature / functionality may impact final timeline.
Any delay in project deliverables that impacts milestone will impact scheduled go live date MAVERICK NETWORKS 1 p. 16
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Staff Resumes
TYLER CURCIO - VICE PRESIDENT OF OPERATIONS
7060 Koll Center Parkway Suite 318, Pleasanton CA 94566 Certifications
All Mitel technical product certifications. Mitel Sales Professional certification. BS in Business Management from California State University Chico.
Experience
Years of experience: 18 years of experience in data and telephony Completed Managed Projects:
Lassen County, Yolo County, Tuolumne County, Nevada County, Seneca Healthcare, City of Fairfield, City of West Covina, City of Irwindale, City of Azusa, Mendocino College, San Joaquin Delta College, Yolo County Office of Education, San Juan Unified School District, Irvine Unified School District, Community of Rossmoor, Alameda County Water District Current Projects:
Marshall Medical, Mendocino College, County of Del Norte, California Water Service Positions:
• Maverick Networks - Vice President of Operations (2018 - current) • Maverick Networks - Director of Operations (2017 - current) Maverick Networks - Service Department Supervisor (2016 - 2017) • Maverick Networks - Convergence Engineer (2013-2016)
• Systems Administrator - 5 Star Networking (2011-2013) Education
California State University Chico, College of Business
Dates From-To: 2006-2011
Assignment Duties
Responsible for all human and material resources in the Operations department.
MAVERICK NETWORKS I p. 17
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1
SUSAN STICKROD - CLOUD PROJECT MANAGER
Certifications
RingCentral, ZOOM, and Intermedia
Experience
Years of experience: 27 years telephony in Operations
Completed Managed Projects:
2023 - Natus Medical, Child Action, Mendocino Community Health Clinics, Gladstone Institutes; El Dorado County Office of Education, Woodbury Corporation, City of South Pasadena, Housing Authority of the County of Alameda
Current Projects: Nevada Irrigation District, Donor Network West, City of Benicia, California Waste Solutions, Santa Barbara City College, Rescue Union School District, Anderson Valley Unified School District, City of Emeryville, United Administrative Services.
Positions:
• Maverick Networks - Cloud Project Manager (April 2019 - Present) • Mitel - Global License Support Manager (April 2018 - March - 2019) • Mitel - Global Software Assurance Vendor Manager & US License Support Manager (May 2013 - April 2018) Mitel/Inter-Tel - Director of Sales Logistics and Software Maintenance Center August 2006 - May 2013
• Inter-Tel - Manager of Software Maintenance Center and Network Solutions (June 2000 - August 2006)
• Inter-Tel - Sales Logistics Senior Account Manager (May 1997 - June 2000) Education
Davenport Business College (1985-1986) •
Assignment Duties
Manage all projects for cloud and carrier contracts. Attend all meetings from beginning to end of project until customer is satisfied with the installation. Assist with the setting up of cloud databases. Submit port requests. Document processes for this position and working with Harrison to develop the Professional Services processes for Maverick Networks for RingCentral cloud projects.
MAVERICK NETWORKS I p. 18
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1
HARRISON BEALL - SERVICE DEPARTMENT MANAGER /
UCAAS ENGINEER
17901 Von Karman Ave #600 Irvine, CA92614
Certifications
- Mitel: MiVoice Business, MiCollab, MiVoice Border Gateway, MiContact Center - UCaS: RingCentral Certified Delivery Partner, Zoom Certified Delivery Partner, 8x8 Certified Delivery Partner
Experience
Years of experience:
18 years in telephone, data, and IT infrastructure
Completed Managed Projects:
- Mitel: City of West Covina, Irvine Unified School District, Sweetwater Authority - UCaaS: City of South Pasadena, Natus Medical, CytoKinetics, City of Rio Vista, Gladstone Institutes, El Dorado County Office of Education, City of Rancho Cordova, Pacific Coast Producers
Current Projects: Donor Network West, City of Benicia, Santa Barbara City College, California Waste Solutions, Nevada Irrigation District, Rescue Union School District, Olympic Valley Public Utility District, United Administrative Services
Positions:
- Maverick Networks - Service Department Manager (2021 - Present) - Maverick Networks - Convergence/UCaaS Engineer (2019 - Present) - Corovan Moving & Storage - IT Project Manager (2012-2019) Education
California State University Chico, Recreation Administration | 2006-2011 Assignment Duties
Installation, troubleshooting and repair of Mitel Telephone Systems and networking equipment for voice and data. Primary responsibilities: Managing Service Department Engineers and Service Orders, assisting in the Installation Department, and helping the Service Department when needed.
Program UCaaS installations (IVR, Call Queues, User Management), provide End User Training and work with Maverick Networks Project Manager and customer for white glove installation/deployment of services.
MAVERICK NETWORKS I p. 19
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1
JAMES LOGAN - CONVERGENCE ENGINEER
1849 Iron Point Rd, #100 Folsom, CA 95630
Certifications
Zoom Phone, RingEX CDP, RingCX CDP, MiVoice Business
Experience
Years of experience:
20 years in the IT Industry; Non-Profit, Healthcare, Education, MSP, Telecommunications working in Support, Engineering, Consulting, Project Management, and Management.
Completed Managed Projects:
Olympic Valley PUD, Rescue USD, City Rise Safety, City of Benicia, PHC Property Management, United Farmworkers, Sweets Candy Company, PacAgri Foods, Kleen Blast, Hayhurst Prock & Associates, Filoli,, City of Newark, Sonoma County Indian Health, Briscoe Ivestor & Bazel, Gold Oak Union School District
Current Projects:
Kern County Superior Court, Potter Valley Unified School District, Serrano Country Club, MIEC, City of Anacortes
Positions:
- Maverick Networks - UCaaS Project Engineer (2024-Present) - Capital Christian School - Asst. IT Director / IT Manager (2020-2024) - Kelley Connect - Help Desk Technician (2018-2020)
- AlICare Health - IT Field Technician (2016-2018)
- Three Rivers School District - Computer Technician (2014-2016) Education
- Evangel University - Masters degree, Leadership
- Bethany University - Bachelors degree, Professional Studies - Information Technology - American Intercontinental University - Associates, Business - Information Technology Assignment Duties
Lead Engineer on RingCentral EX and CX accounts. Responsible for data extraction and building Cloud Communication systems; IVR, Call Queues, User management, Device configuration and setup. Lead Engineer on Zoom Phone accounts as assigned. Lead end-user and administrator training on cloud systems. Work alongside Project Manager and meet with customers over course of project.
Assist the Help Desk with support tickets for clients; RingCentral, Zoom Phone, Mitel, 8x8 MAVERICK NETWORKS 1 p. 20
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Thank you!
maverick
NETWORKS
Connecting People from Absent and Idle to Present and Productive! Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 maverick
Purchase Agreement
to as "Equipment"), to be installed at:
City of Alameda. 2263 Santa Clara Avenue. Alameda, CA 94501 The estimated in-service date for the system is: Q1 2027
TERMS AND CONDITIONS
PURCHASE PRICE AND PAYMENT TERMS: Customer agrees that the Equipment and Labor is to be purchased at the purchase price and payment schedules set forth below for all Cash Purchases.
Hardware:
PURCHASE PRICE: $ 42.863.48 + 4,607.82 (tax) + $105.00 (Shipping) = $ 47,576.30 Down Payment (50%) $ 23,576.30 (Due on Order Date of Equipment) Balance Payment (50%) $ 23,576.30 (Due NET 30 days from Delivery of Equipment)
2. CONTROLLING DOCUMENT: This Agreement shall become effective and binding upon Customer and Maverick Networks Inc. only upon approval, acceptance and execution hereof by an authorized officer of Maverick Networks Inc. This agreement contains the entire agreement between the parties with regard to the subject matter hereof. In the event of a conflict between the terms and conditions of the Purchase Agreement (as amended, supplemented, restated, or otherwise modified) and the Service Provider Agreement between the City of Alameda and Maverick Networks, Inc., (as amended, supplemented, restated, or otherwise modified), the terms and conditions of the Service Provider Agreement shall control and be primary.
PAYMENT TERMS: All installment payments set forth on the payment schedule in Paragraph 1 of this Agreement shall be made without claim or set-off or reduction for any purpose whatsoever. In the event that any installment is not paid on the date due, the remaining unpaid amount will be subject to a monthly service charge at the rate of one and.one-half percent (1-1/2%) per month from the date of the last unpaid installment amount.
TAXES: Customer shall be responsible for the payment of all local, excise, sales, use, property and other charges levied with respect to the Equipment being sold to Customer. Customer agrees to pay the sales tax as specified on the face of this Agreement for which Maverick Networks Inc. has legal obligation to collect.
RISK OF LOSS: Maverick Networks Inc. shall bear all risk of loss or damage to the Equipment while the Equipment is in transit to Customer. Upon delivery of the Equipment to Customer's premises, all risk of loss and responsibility for damage shall pass to Customer, regardless of nonpassage of title to the Equipment to Customer. Customer agrees to maintain in full force and effect all necessary insurance, including fire and extended coverage, and to name Maverick Networks Inc. as co-insured to the extent of its security interest in and to the Equipment.
SECURITY INTEREST; TITLE: Customer hereby grants to Maverick Networks Inc., and Maverick Networks Inc. hereby reserves, a security interest in the Equipment, together with any accessories, additions, substitutions and replacements (and any proceeds thereof if the Equipment is sold), in the amount of the purchase price and regardless of whether the Equipment is attached to real property. Customer agrees to execute any documents which may be necessary or appropriate to perfect Maverick Networks Inc.'s security interest in the Equipment. Customer hereby appoints Maverick Networks Inc. as Customer's attorney- in-fact to execute on behalf of Customer any financing statement or other documents required by Maverick Networks Inc. to perfect or enforce its security interest.
In the event of default by Customer of any of its obligations to Maverick Networks Inc., Maverick Networks Inc. shall have the right of a secured party as set forth under the Uniform Commercial Code, including but not limited to, the right to retake possession of the Equipment, with or without notice. Customer shall acquire title to the Equipment and release of the security interest only upon payment of the full amount of the purchase price and all applicable taxes.
CUSTOMER ACKNOWLEDGES, UNDERSTANDS, AND AGREES TO THE TERMS ON THIS FACING PAGE, THE ATTACHED SECOND PAGE, AND ANY ATTACHMENTS HERETO.
City of Alameda Maverick Networks Inc.
263 Santa Clara Avenue 1849 Iron Point Rd. #100
Alameda, CA 94501 Folsom, CA 95630
BY:_ BY:
Signature - Signature
- Aaron J. Lee, President
Printed Name and Title Typed Name and Title
DATE: DATE:
1849 Iron Point Rd. #100 Phone: 925-931-1900
Folsom, CA 95630 Fax: 925-931-1919
www.mavericknetworks.net
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 maverick
NETWORKS
7. RIGHT TO ACT AS AGENT AND SITE PREPARATION: Customer agrees to provide an "agency letter" authorizing Maverick Networks Inc. to act as agent for Customer in ordering necessary services from the telephone utility company and any long distance carriers and specialized carriers, whenever applicable.
Maverick Networks Inc. agrees to furnish the above described Equipment and all necessary cables, wire, hardware and labor for the installation of the equipment and as may be necessary to create a functioning system. Customer agrees to (b) provide all separate commercial AC power circuits required for the operation of the system and associated apparatus; (c) pay for all electrical current necessary for the operation of the system; and (d) provide suitable space which is environmentally controlled pursuant to the recommendations of the manufacturer of the Equipment, including, but not limited to providing a dry and dust-frec environment during and subsequent to installation. Maverick Networks Inc. shall have no duty, responsibility, or obligation to make any structural alteration(s) to the premises to install the Equipment. Customer shall provide Maverick Networks Inc. with reasonable access to the premises during Maverick Networks Inc.'s working hours and shall furnish elevator service when necessary as well as heat, light, sanitary facilities, electrical power and protection of the Equipment from theft during installation. Maverick Networks Inc. is not responsible for restoring Customer's premises to its original condition upon removal or relocation of any or all of the Equipment.
8. CUTOVER DATE AND ACCEPTANCE: For the purpose of this Agreement, "Cutover Date" is defined as the date upon which the Equipment is installed at the premises and is capable of providing substantially the basic service for which the Equipment is intended. The "Estimated In-Service Date" is only an approximate date. Maverick Networks Inc. SHALL NOT BE LIABLE FOR SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES FOR CAUSES BEYOND ITS REASONABLE CONTROL, OR UNFORESEEN CIRCUMSTANCES CAUSING DELAYS IN DELIVERY OR INSTALLATION OF THE EQUIPMENT.
Customer agrees not to withhold and scheduled payments due to these problems. Customer agrees to pay the remaining balance due on the "In Service Date." In the event Customer fails to pay the remaining balance for any reason, Maverick Networks Inc. retains the right to delay Cutover until payment. Customer shall confirm the Cutover Date by executing a Delivery and Acceptance Certificate. It shall be conclusively presumed that Customer's execution of the Delivery and Acceptance Certificate confirms Customer's inspection, satisfaction and unqualified acceptance of the Equipment.
9. WARRANTY AND MAINTENANCE: For a period of one (1) year after the In Service Date, the MANUFACTURER warrants the Equipment against defective parts and workmanship in accordance with the manufacturer's warranty policy. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, Maverick Networks Inc. MAKES NO WARRANTIES IN RESPECT TO THE EQUIPMENT, EITHER EXPRESS OR IMPLIED, INCLUDING NO IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND NO WARRANTY REGARDING SECURITY AGAINST
INTRUSIONS FROM HACKERS, INTERNET INTRUDERS, FRAUDULENT CALLERS INCLUDING BUT NOT LIMITED TO TOLL FRAUD AND THE UNAUTHORIZED USE OF VOICEMAIL, DATA CONNECTION OR STORAGE. IN THE EVENT Maverick Networks Inc. BREACHES ANY WARRANTY, CUSTOMER'S EXCLUSIVE REMEDY WILL BE THAT Maverick Networks Inc. MAKES ANY EQUIPMENT ADJUSTMENTS, REPAIRS OR PARTS REPLACEMENTS TO THE EQUIPMENT WHEN Maverick Networks Inc. DETERMINES THAT THE EQUIPMENT DOES NOT CONFORM TO WARRANTY. NO OTHER WARRANTIES SHALL APPLY EXCEPT AS SET FORTH HEREIN.
Maintenance service under this Agreement does not include any services after the Equipment has been installed. However, Maverick Networks Inc. will make maintenance services available in accordance with its then standard practices and price schedules.
10. LIMITATION OF LIABILITY: Maverick Networks Inc. SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR LOSS, DAMAGE OR EXPENSE, WHETHER OR NOT Maverick Networks Inc. HAS RECEIVED NOTICE OF THE POSSIBILITY OR
CERTAINTY OF SUCH DAMAGES OR LOSS, DIRECTLY OR INDIRECTLY ARISING FROM CUSTOMER'S USE OR INABILITY TO USE THE EQUIPMENT, EITHER SEPARATLEY OR IN COMBINATION WITH OTHER EQUIPMENT; OR FOR PERSONAL INJURY, LOSS OR DESTRUCTION OF OTHER PROPERTY; OR FOR THE PAYMENT OF ANY CHARGES BY ANY COMPANY TO CUSTOMER FOR TERMINATION OF OR FAILURE TO TERMINATE PRE-EXISTING AGREEMENTS OR FOR REMOVAL OF EXISTING EQUIPMENT; OR FROM CUSTOMER'S INABILITY TO USE THE EQUIPMENT, EITHER SEPERATELY OR IN COMBINATION WITH ANY OTHER EQUIPMENT, FROM ROUTING AND PROGRAMMING ERRORS; UNAUTHORIZED USE OF CALL FORWARDING AND FEATURES OF VOICE AND DATA PROCESSORS AND VOICE MAIL SYSTEMS.
11. DEFAULT: If Customer fails to pay any amount due to Maverick Networks Inc. as set forth herein, or defaults in any other obligations, then, in addition to all other remedies available to Maverick Networks Inc. by law or equity or under this Agreement, and not in limitation thereof, Maverick Networks Inc. may, until said sum is paid in full: declare the entire remaining amount due and payable and after notice disconnect the Equipment or otherwise render it inoperable; cease maintaining or installing the Equipment; or enter Customer's premises without liability for trespass or damages and, with or without notice, take possession of and remove the Equipment.
12. INDEMNIFICATION: Customer shall indemnify Maverick Networks Inc. against and hold Maverick Networks Inc. harmless from any and all claims, actions, suits, proceedings, costs, expenses, damages and liabilities, Including attorney's fees, claimed by any person, organization, association, or otherwise arising out of, or relating to, the Equipment or its use, possession, operation and/or condition.
SOFTWARE LICENSE: If the Equipment provided by Maverick Networks Inc. pursuant to this Agreement contains any software, or if any software is provided hereafter, Customer agrees that its interest in such software is that of a licensee and that said software is to be used solely and exclusively in and with the Equipment described in this Agreement.
14. TRAINING: Maverick Networks Inc. shall make available to Customer training services in accordance with Maverick Networks Inc.'s then standard practices and price schedule.
ASSIGNMENT, SUBCONTRACTING: This Agreement may be assigned by Maverick Networks Inc., in whole or in part, and Maverick Networks Inc. may freely subcontract any or all of the work hereunder. Customer may not assign this Agreement, in whole or in part, without first obtaining the prior written consent of Maverick Networks Inc. Any such attempted assignment shall be invalid. Subject to the foregoing, this Agreement shall inure to and be binding upon the parties and their successors and assigns.
CONSULTANT: In the event that Customer is represented by a consultant, other than Maverick Networks Inc., Maverick Networks Inc. may require the consultant to provide completed key sheets, floor plans and arrange for all services with the local telephone utility and provide Customer training and directories.
17. MISCELLANEOUS: Titles to the paragraph of this Agreement are solely for the convenience of the parties and do not explain, modify, or interpret the provisions herein. If more than one Customer is named in this Agreement, the liability of each shall be joint and several. This Agreement shall not be amended or altered unless such amendment or alteration is put in writing and approved, by signature, by the authorized representatives of all parties hereto. This Agreement shall be enforced subject to the laws of the state of California. Customer expressly consents to jurisdiction within this state. No delay or omission to exercise any right, power or remedy available to Maverick Networks Inc. upon any breach or default of Customer under this Agreement shall impair any such right, power or remedy of Maverick Networks Inc., nor shall it be construed to be a waiver of any subsequent breach or default or acquiescence therein. Any waiver, consent or approval of any breach or default, or any waiver of any provision of this Agreement will only be effective if in writing and approved and signed by both parties and shall be effective only to the extent set forth in writing.
may be sought to be enforced, then such provisions shall be deemed null and void to the extent that they may conflict therewith, but without invalidating the remaining provisions herein.
1849 Iron Point Rd. #100 Phone: 925-931-1900
Folsom, CA 95630 Fax: 925-931-1919
www.mavericknetworks.net
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 maverick
Partner MAVERICK NETWORKS, INC. (0000127002)
Company City of Alameda
Quote 6-Aug-26
Created
This quote is based on the Sourcewell Contract
#120122-MBS
urchase orders resulting from this quote may be written to Sourcewell Selling Agent per th ordering instructions below
Membership and contract information is available at www.sourcewell-mn.gov End Customer Information
Company City of Alameda
Address 2263 Santa Clara Avenue. Alameda, CA 94501
Non-recurring Charges
Part No. Description Qty Ext List Ext Price
Parts Catalogue
53002197 SUBCONTRACTOR USER DEFINED CHARGES (HP Poly Edge E100) 65 98.38 6,394.70 53002197 SUBCONTRACTOR USER DEFINED CHARGES (HP Poly Edge E350) 100 150.92 15,092.00 53002197 SUBCONTRACTOR USER DEFINED CHARGES (HP Poly Edge E550) 211.81 1,906.29 53002197 SUBCONTRACTOR USER DEFINED CHARGES (HP Poly Trio C60) 23 600.91 13,820.93 SUBCONTRACTOR USER DEFINED CHARGES (HP Poly Edge E Expansion 276.08 53002197 9 2,484.72
Module )
53002197 SUBCONTRACTOR USER DEFINED CHARGES (AudioCodes MP508) 1 880.00 880.00 SUBCONTRACTOR USER DEFINED CHARGES (Advance hardware 5 38.00 190.65 53002197
replacement for MP-508 (1 Year)
53002197 SUBCONTRACTOR USER DEFINED CHARGES (Customer Technical 5 133.00 665.00 Support 24x7 (1-Year)
SUBCONTRACTOR USER DEFINED CHARGES (Cisco ATA 191 Analog 6 140.00 840.00 53002197
Telephone Adapter)
53002197 SUBCONTRACTOR USER DEFINED CHARGES (Viking E-10-IP-EWP Door 1 590.00 590.00 entry phone - wired - black)
Subtotal $ 42,863.48
Please note the following order requirements: Tax Rate 10.75% * Prime Sourcewell Contract number #120122-MBS must be Tax $ 4,607.82 referenced on the PO
* The Sourcewell End-User must be noted on PO Shipping $ 105.00 Total $ 47,576.30
1849 Iron Point Rd. #100 Phone: 925-931-1900
Folsom, CA 95630 Fax: 925-931-1919
www.mavericknetworks.net
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 maverick
EQUIPMENT ITEMIZATION - Phones
Equipment
Make Part Number Model Qty List Price Ea. Discounted Price Total Price Ea.
HP Poly
82M86AA Edge E100 65 171.95 $98.38 6,394.88
82M89AA Edge E350 100 294.95 $150.92 15,091.70
82M91AA Edge E550 422.95 • $211.81 1,906.26
849B3AA#ABA Trio C60 23 1,199.95 $600.91 13,820.92
85W93AA Poly Edge E Expansion Module 323.95 $276.08 2,484.72 Subtotal 39,698.48
Taxes
(10.75%) 4,267.59
* Pricing and availability are subject to change and must be verified at the time of purchase Shipping 75.00
Total 44,041.07
1849 Iron Point Rd. #100 Phone: 925-931-1900
Folsom, CA 95630 Fax: 925-931-1919
www.mavericknetworks.net
Jocusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 maverick
EQUIPMENT ITEMIZATION - Misc. VoIP Hardware
Equipment
Make Model Description Qty Location Cost Ea. Cost Total AudioCodes
MP508/8S/SIP - MP508 (8) FXS ports PD 880.00 880.00
AHR-M500_S1/YR Advance hardware replacement for MP-508 (1-Year) PD 38.00 190.00 ACTS24X7-M500_S1/YR Customer Technical Support 24x7 (1-Year) PD 133.00 665.00 Cisco Cisco ATA 191 Cisco ATA 191 Analog Telephone Adapter PD, Fire, Library 140.00 840.00 Viking E-10-IP-EWP E-10-IP-EWP Door entry phone - wired - black PD 590.00 590.00 Subtotal 3,165.00
Taxes (10.75%) 340.24
Shipping 30.00
Total 3,535.24
1849 Iron Point Rd. #100 Phone: 925-931-1900
Folsom, CA 95630 Fax: 925-931-1919
www.mavericknetworks.net
Jocusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 maverick
HARDWARE COST SUMMARY
Equipment
Manufacturer Cost Total
AudioCodes 1,735.00
Cisco 840.00
Viking 590.00
HP Poly 39,698.48
Subtotal 42,863.48
Taxes (10.75%) 4,607.82
Shipping 105.00
Total 47,576.30
1849 Iron Point Rd. #100 Phone: 925-931-1900
Folsom, CA 95630 Fax: 925-931-1919
www.mavericknetworks.net
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 maverick
Partner MAVERICK NETWORKS, INC. 0000127002)
Company City of Alameda
Quote 6-Aug-26
Created
This quote is based on the Sourcewell Contract
#120122-MBS
Purchase orders resulting from this quote may be written to Sourcewell Selling Agent per the ordering instructions below
Membership and contract information is available at www.sourcewell-mn.gov End Customer Information
Company City of Alameda
Address 2263 Santa Clara Avenue. Alameda, CA 94501
Non-recurring Charges
Part No. Description Qty Ext List Ext Price
Parts Catalogue
53002197 SUBCONTRACTOR USER DEFINED CHARGES (HP Poly Edge E100) 65 98.38 6,394.70 53002197 SUBCONTRACTOR USER DEFINED CHARGES (HP Poly Edge E350) 100 150.92 15,092.00 53002197 SUBCONTRACTOR USER DEFINED CHARGES (HP Poly Edge E550) 9 211.81 1,906.29 53002197 SUBCONTRACTOR USER DEFINED CHARGES (HP Poly Trio C60) 23 600.91 13,820.93 SUBCONTRACTOR USER DEFINED CHARGES (HP Poly Edge E Expansion 276.08 2,484.72 53002197
Module)
53002197 SUBCONTRACTOR USER DEFINED CHARGES (AudioCodes MP508) 1 880.00 880.00 SUBCONTRACTOR USER DEFINED CHARGES (Advance hardware 5 38.00 190.65 53002197
réplacement for MP-508 (1 Year)
53002197 SUBCONTRACTOR USER DEFINED CHARGES (Customer Technical 133.00 665.00 Support 24x7 (1-Year)
SUBCONTRACTOR USER DEFINED CHARGES (Cisco ATA 191 Analog 6 140.00 840.00 53002197 Telephone Adapter)
53002197 SUBCONTRACTOR USER DEFINED CHARGES (Viking E-10-IP-EWP Door 1 590.00 590.00 entry phone - wired - black)
Subtotal $ 42,863.48
Please note the following order requirements: Tax Rate 10.75% * Prime Sourcewell Contract number #120122-MBS must be Tax $ 4,607.82 referenced on the PO
* The Sourcewell End-User must be noted on PO Shipping $ 105.00 Total $ 47,576.30
1849 Iron Point Rd. #100 Phone: 925-931-1900
Folsom, CA 95630 Fax: 925-931-1919
www.mavericknetworks.net
maverick
> EQUIPMENT ITEMIZATION - Phones Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Equipment
Make Part Number Model Qty List Price Ea. Discounted Price Total Price Ea.
HP Poly
82M86AA Edge E100 65 171.95 $98.38 6,394.88
82M89AA Edge E350 100 294.95 $150.92 15,091.70
82M91AA Edge E550 422.95 $211.81 1,906.26
849B3AA#ABA Trio C60 23 1,199.95 $600.91 13,820.92
85W93AA Poly Edge E Expansion Module 323.95 $276.08 2,484.72 Subtotal 39,698.48
Taxes
(10.75%) 4,267.59
* Pricing and availability are subject to change and must be verified at the time of purchase Shipping 75.00
Total 44,041.07
1849 Iron Point Rd. #100 Phone: 925-931-1900
Folsom, CA 95630 Fax: 925-931-1919
www.mavericknetworks.net
maverick
• EQUIPMENT ITEMIZATION - Misc. VoIP Hardware Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Equipment
Make Model Description Qty Location Cost Ea. Cost Total AudioCodes
MP508/8S/SIP - MP508 (8) FXS ports PD 880.00 880.00
AHR-M500_S1/YR Advance hardware replacement for MP-508 (1-Year) PD 38.00 190.00 ACTS24X7-M500_S1/YR Customer Technical Support 24x7 (1-Year) LO PD 133.00 665.00 Cisco Cisco ATA 191 Cisco ATA 191 Analog Telephone Adapter PD, Fire, Library 140.00 840.00 Viking E-10-IP-EWP E-10-IP-EWP Door entry phone - wired - black PD 590.00 590.00 Subtotal 3,165.00
Taxes (10.75%) 340.24
Shipping 30.00
Total 3,535.24
1849 Iron Point Rd. #100 Phone: 925-931-1900
Folsom, CA 95630 Fax: 925-931-1919
www.mavericknetworks.net
maverick
NOTWORKS
HARDWARE COST SUMMARY Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Equipment
Manufacturer Cost Total
AudioCodes 1,735.00
Cisco 840.00
Viking tA 590.00
HP Poly 39,698.48
Subtotal 42,863.48
Taxes (10.75%) 4,607.82
Shipping 105.00
Total 47,576.30
1849 Iron Point Rd. #100 Phone: 925-931-1900
Folsom. CA 95630 Fax: 925-931-1919
www.mavericknetworks.net
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Approved by GSA ## OCT 19
ZOOM TERMS OF SERVICE
These Terms of Service (Agreement") is between the Government Customer (Agency) who, under the GSA Multiple Award Schedule (MAS) Program, is the "Ordering Activity," defined as an "entity authorized to order under GSA Schedule Contracts" as defined in GSA Order OGP 4800.21, as may be revised from time to time ("You" or "Customer") and the GSA MAS Contractor acting on behalf of Zoom. .
Any software associated with the Services and website is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.
1. SERVICES. Zoom will provide the Services in accordance with this Agreement. Zoom may at its sole discretion modify the features of the Services from time to time without prior notice. Use of the Services requires one or more compatible devices, Internet access, and certain software, and may require obtaining updates or upgrades from time to time. Because use of the Services involves hardware, software, and Internet access, Your ability to use such Services may be affected by the performance of these factors. High speed Internet access is recommended. You acknowledge and agree that such system requirements, which may be changed from time to time, are Your responsibility.
2. RESPONSIBILITY FOR REGISTRATION INFORMATION AND CONTENT OF YOUR COMMUNICATIONS. You may be required to provide information about Yourself in order to register for and/or use certain Services. You agree that any such information shall be accurate.
You may also be asked to choose a user name and password. You are entirely responsible for maintaining the security of Your user name and password and agree not to disclose such to any third party. You agree that You are solely responsible for the content ("Content") sent by You or displayed or uploaded by You in using the Services. You agree that You will not use the Services in a manner that violates applicable law, including but not limited to anti-spam, export control, privacy, and anti-terrorism laws and regulations and laws requiring the consent of subjects of audio and video recordings. You further agree not to use the Services to communicate any message or material that is harassing, libelous, threatening, obscene, indecent, would violate the intellectual property rights of any party or is otherwise unlawful, that would give rise to civil liability, or that constitutes or encourages conduct that could constitute a criminal offense, under any applicable law or regulation. You further agree not to provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organizations) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act. You further agree not to upload or transmit any software, Content or code that does or is intended to
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Approved by GSA ## OCT 19
harm, disable, destroy or adversely affect performance of the Services in any way or which does or is intended to harm or extract information or data from other hardware, software or networks of Zoom or other users of Services. Recognizing the global nature of the Internet, You also agree to comply with applicable local rules or codes of conduct including codes imposed by Your employer) regarding online behavior and acceptable content and the transmission of technical data exported from the United States or the country in which You reside. Zoom reserves the right to investigate and take appropriate action against anyone who, in Zoom's sole discretion, is suspected of violating this provision, including without limitation, reporting You to law enforcement authorities. Use of the Services is void where prohibited. Although Zoom is not responsible for any Content in violation of this provision, Zoom may delete any such Content of which Zoom becomes aware, at any time without notice to You. You retain copyright and any other rights You already hold in Content which You submit, post or display on or through, the Services. You understand and agree that by displaying, exchanging or uploading Content to a Zoom website, transmitting Content using the Services, or otherwise providing Content to Zoom, You automatically grant (and warrant and represent You have a right to grant) to Zoom a world- wide, royalty-free, sublicensable (so Zoom affiliates, contractors, resellers and partners can deliver the Services) perpetual, irrevocable license to use, modify, publicly perform, publicly display, reproduce and distribute the Content in the course of offering the Services to You and others with whom you are sharing Content using the Services.
3. RESPONSIBILITY FOR CONTENT OF OTHERS. It is possible that other users of the Services ("Users") may violate one or more of the above prohibitions. Zoom assumes no responsibility or liability for such violation. If You become aware of any violation of this Agreement in connection with use of the Services by any person, please contact Zoom at [email protected]. Zoom may investigate any complaints and violations that come to it's attention and may take any action that it believes is appropriate, including, but not limited to issuing warnings, removing the content or terminating accounts and/or User profiles. However, because situations and interpretations vary, Zoom also reserves the right not to take any action.
Under no circumstances will Zoom be liable in any way for any data or other content viewed while using the Services, including, but not limited to, any errors or omissions in any such data or content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any data or content.
5. LIMITATIONS ON USE. The Services may be used for internal business or consumer purposes only. You will not reproduce, resell, or distribute the Services or any reports or data generated by the Services for any purpose unless You have been specifically permitted to do so under a separate agreement with Zoom. You will not offer or enable any third parties to use the Services purchased by You, display on any website or otherwise publish the Services or any Content obtained from a Service (other than Content created by You) or otherwise generate income from the Services or use the Services for the development, production or marketing of a service or product substantially similar to the Services. You shall not engage in any activity or use the Services in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt the Services, or any servers or networks connected to the Services or Zoom's security systems.
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Approved by GSA ## OCT 19
6. PROPRIETARY RIGHTS. Zoom and/or its suppliers, as applicable, retain ownership of all proprietary rights in the Services and in all trade names, trademarks, service marks, logos, and domain names ("Zoom Marks") associated or displayed with the Services. You may not frame or utilize framing techniques to enclose any Zoom Marks, or other proprietary information (including images, text, page layout, or form) of Zoom without express written consent. You may not use any meta tags or any other "hidden text" utilizing Zoom Marks without Zoom's express written consent.
7. COPYRIGHT. You may not post, modify, distribute, or reproduce in any way copyrighted material, trademarks, rights of publicity or other proprietary rights without obtaining the prior written consent of the owner of such proprietary rights. Zoom may deny access to the Services to any User who is alleged to infringe another party's copyright. Without limiting the foregoing, if You believe that Your copyright has been infringed, please provide Zoom's Copyright Agent with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that You claim has been infringed; (i) a description of where the material that You claim is infringing is located on the Services; (iv) Your address, telephone number, and email address; (v) a written statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (vi) a statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf. Zoom's Copyright Agent for notice of claims of copyright infringement can be reached as follows: email:
[email protected]; regular mail: Zoom, 55 Almaden Blvd, Suite 600, San Jose CA 95113. In the event Your content is removed pursuant to this process, You will receive information on how to file a counter-notice. Notices and counter-notices are legal notices distinct from regular Service activities or communications. As such, they are not subject to Zoom's Privacy Policy.
This means Zoom may publish or share them with third parties at our discretion, and Zoom may produce them pursuant to a legal discovery request.
8. TERMINATION. The provisions of this Agreement will continue in effect following termination of your subscription for the Services.
9. EXPORT RESTRICTIONS. You acknowledge that the Services, or portion thereof may be subject to the export control laws of the United States. You will not export, re-export, divert, transfer or disclose any portion of the Services or any related technical information or materials, directly or indirectly, in violation of any applicable export law or regulation.
11. NO WARRANTIES. YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE PROVIDED "AS IS" AND ZOOM, ITS AFFILIATES, SUPPLIERS AND RESELLERS
EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. ZOOM, ITS
AFFILIATES, SUPPLIERS AND RESELLERS MAKE NO WARRANTY OR
REPRESENTATION REGARDING THE RESULTS THAT MAY BE OBTAINED FROM
THE USE OF THE SERVICES, REGARDING THE ACCURACY OR RELIABILITY OF
ANY INFORMATION OBTAINED THROUGH THE SERVICES OR THAT THE SERVICES
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Approved by GSA ## OCT 19
WILL MEET ANY USER'S REQUIREMENTS, OR BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE. USE OF THE SERVICES IS AT YOUR SOLE RISK. ANY
MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK. YOU WILL
BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOU RESULTING FROM THE USE OF THE SERVICES. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SERVICES REMAINS WITH YOU. ZOOM DOES NOT ASSUME ANY
RESPONSIBILITY FOR RETENTION OF ANY USER INFORMATION OR COMMUNICATIONS BETWEEN USERS. ZOOM CANNOT GUARANTEE AND DOES NOT PROMISE ANY SPECIFIC RESULTS FROM USE OF THE SERVICES. USE IS AT YOUR OWN RISK. Without limiting the foregoing, the Services are not designed or licensed for use in hazardous environments requiring fail-sate controls, including without limitation operation of nuclear facilities, aircraft navigation/communication systems, air traffic control, and life support or weapons systems. Without limiting the generality of the foregoing, Zoom, its affiliates, suppliers and Resellers specifically disclaim any express or implied warranty of fitness for such purposes.
12. PRIVACY. Use of the Services is also subject to Zoom's Privacy Policy, which is incorporated into this Agreement. You also agree to have Your name and/or email address listed in the header of certain communications You initiate through the Services.
13. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT WILL ZOOM OR ITS AFFILIATES, SUPPLIERS OR
RESELLERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY
OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY
LOSS OR DAMAGE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE
SERVICES OR THE PROVISION OF OR FAILURE TO PROVIDE TECHNICAL OR
OTHER SUPPORT SERVICES, WHETHER ARISING IN TORT (INCLUDING
NEGLIGENCE) CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF ZOOM, ITS
AFFILIATES, SUPPLIERS OR RESELLERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, ZOOM'S, ITS AFFILIATES',
SUPPLIERS' AND RESELLERS' MAXIMUM CUMULATIVE LIABILITY AND YOUR
EXCLUSIVE REMEDY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THIS
AGREEMENT WILL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SERVICES (IF ANY) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT OR CIRCUMSTANCES GIVING RISE TO SUCH CLAIMS. Because some states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to You.
NOTWITHSTANDING THE FOREGOING, NOTHING IN THIS SECTION SHALL BE DEEMED TO IMPAIR THE U.S. GOVERNMENT'S RIGHT TO RECOVER FOR FRAUD
OR CRIMES ARISING OUT OF, OR RELATED TO, THIS AGREEMENT UNDER ANY FEDERAL FRAUD STATUTE, INCLUDING THE FALSE CLAIMS ACT, 31. U.S.C. §§ 3729-3733.
14. MISCELLANEOUS
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 Approved by GSA ## OCT 19
14.1 Choice of Law and Forum. This Agreement shall be governed by and construed under the federal laws of the United States.
14.2 Waiver and Severability. Failure by either party to exercise any of its rights under, or to enforce any provision of, this Agreement will not be deemed a waiver or forfeiture of such rights or ability to enforce such provision. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid or unenforceable, that provision shall be removed from the Agreement and the remainder of this Agreement will remain in full force and effect.
14.3 General Provisions. This Agreement embodies the entire understanding and agreement between the parties respecting the subject matter of this Agreement and supersedes any and all prior understandings and agreements between the parties respecting such subject matter. In order to participate in certain Services, You may be notified that You are required to download software. This Agreement has been prepared in the English Language and such version shall be controlling in all respects and any non-English version of this Agreement is solely for accommodation purposes. All notices or other correspondence to Zoom under this Agreement must be provided to the email address set forth in Section 9 above, or other contact information as provided by Zoom for such purpose. The captions and headings appearing in this Agreement are for reference only and will not be considered in construing this Agreement.
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 MAVENET-01 AVAN
ACORD CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYY) 9/21/2026
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURERS), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed Pleasanton Valley Insurance Brokers Inc. (AC, No. Ext): (925) 462-2111 4C. No: (925) 462-2113 Danville, CA 94526 ADREss: [email protected]
INSURERS) AFFORDING COVERAGE NAIC #
INSURER A: Hartford Underwriters Insurance Company 30104 INSURED INSURER B:
Maverick Networks, Inc. INSURER C:
1849 Iron Point Road Suite 100 INSURER D:
Folsom, CA 95630
INSURER E:
INSURER F:
CERTIFICATE NUMBER: REVISION NUMBER:
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOL
NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
ERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERN CLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIM EACH OCCURRENCE 1,000,000
51 SBA BD7PCZ 9/1/2027 1,000,000
len en en 10,000
MED EXP (Any one person) 1,000,000
PERSONAL & ADV INJURY
GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE 2,000,000 LOC 2,000,000
OTHER:
AUTOMOBILE LIABILITY
ANY AUTO BODILY INJURY (Per person)
A X cs es 5,000,000
UMBRELLA LIAB OCCUR EACH OCCURRENCE
EXCESS LIAB CLAIMS-MADE 51 SBA BD7PCZ 9/1/2026 9/1/2027 5,000,000
AGGREGATE
DED X RETENTIONS 10,000
YIN
OFFICERIMEMBER ANY PROPRIETOR/PARTNER/EXECUTIVE NIA E.L. EACH ACCIDENT Mandatory in NH)
E.L. DISEASE - EA EMPLOYEE S
ESGRIPTION OF OPERATIONS below
A Installation 151 SBA BD7PCZ 9/1/2026 9/1/2027 50,000
Each Claim/Aggregate / Retention: $10,000 / Retroactive Date: 07/01/2015 endorsementamed, is City Council, boards, commissions, oficials, employees, agents, and volunteers are aditonal insureds, per the attached
CERTIFICATE HOLDER CANCELLATION
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE ACCORDANCE WITH THE POLICY PROVISIONS.E WILL BE DELIVERED IN THE EXPIRATION The City of Alameda
2263 Santa Clara Ave.
Alameda, CA 94501
AUTHORIZED REPRESENTATIVE
ACORD 25 (2016/03) © 1988-2015 ACORD CORPORATION. All rights reserved.
The ACORD name and logo are registered marks of ACORD
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. - The Hartford
BLANKET ADDITIONAL INSURED BY CONTRACT
This endorsement modifies insurance provided under the following:
BUSINESS LIABILITY COVERAGE FORM
Except as otherwise stated in this endorsement, the terms and conditions of the Policy apply.
A. The following is added to Section C. WHO IS AN INSURED:
Additional Insureds When Required By Written Contract, Written Agreement Or Permit The person(s) or organization(s) identified in Paragraphs a. through f. below are additional insureds when you have agreed, in a written contract or written agreement, or when required by a written permit issued by a state or governmental agency or subdivision or political subdivision that such person or organization be added as an additional insured on your Coverage Part, provided the injury or damage occurs subsequent to the execution of the contract or agreement, or the issuance of the permit.
A person or organization is an additional insured under this provision only for that period of time required by the contract, agreement or permit.
However, no such person organization is an additional insured under this provision if such organization is included as an additional insured by any other endorsement issued by us and made a part of this The insurance afforded to such additional insured will not be broader than that which you are required by the contract, agreement, or permit to provide for such additional insured The insurance afforded to such additional insured only applies to the extent permitted by law.
The limits of insurance that apply to additional insureds are described in Section D. LIABILITY AND MEDICAL EXPENSES LIMITS OF INSURANCE. How this insurance applies when other insurance is available to an additional insured is described in the Other Insurance Condition in Section E. LIABILITY AND MEDICAL EXPENSES GENERAL CONDITIONS.
a. Vendors
Any person(s) or organizations) (referred to below as vendor), but only with respect to "bodily injury" or "property damage" arising out of "your products" which are distributed or sold in the regular course of the vendor's business and only if this Coverage Part provides coverage for "bodily injury" or "property damage" included within the "products-completed operations hazard" (1) The insurance afforded to the vendor is subject to the following additional exclusions:
This insurance does not apply to:
(a) "Bodily injury" or "property damage" for which the vendor is obligated to pay damages by reason of the assumption of liability in a contract or agreement. This exclusion does not apply to liability for damages that the vendor would have in the absence of the contract or agreement; (b) Any express warranty unauthorized by you;
(c) Any physical or chemical change in the product made intentionally by the vendor; (d) Repackaging, except when unpacked solely for the purpose of inspection, demonstration, testing, or the substitution of parts under instructions from the manufacturer, and then repackaged in the original (e) Any failure to make such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the (f) Demonstration, installation, servicing or repair operations, except such operations performed at the vendor's premises in connection with the sale of the product; Form SL 30 32 06 21 Page 1 of 3
© 2021, The Hartford
(May include copyrighted material of Insurance Services Office, Inc., with its permission) Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. The Hartford (g) Products which, after distribution or sale by you, have been labeled or relabeled or used as a container, part or ingredient of any other thing or substance by or for the vendor; or (h) "Bodily injury" or "property damage" arising out of the sole negligence of the vendor for its own acts or omissions or those of its employees or anyone else acting on its behalf. However, this exclusion does not apply to:
(i) The exceptions contained in Paragraphs (d) or (f); or (ii) Such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business, in connection with the distribution or sale of the products.
(2) This insurance does not apply to any insured person or organization from whom you have acquired such products, or any ingredient, part or container, entering into, accompanying or containing such products. b. Lessors Of Equipment
(1) Any person or organization from whom you lease equipment; but only with respect to their liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your maintenance, operation or use of equipment leased to you by such person or organization. (2) With respect to the insurance afforded to these additional insureds, this insurance does not apply to any "occurrence" which takes place after you cease to lease that equipment. c. Lessors Of Land Or Premises
(1) Any person or organization from whom you lease land or premises, but only with respect to liability arising out of the ownership, maintenance or use of that part of the land or premises leased to you. (2) With respect to the insurance afforded to these additional insureds, this insurance does not apply to:
(a) Any "occurrence" which takes place after you cease to lease that land or be a tenant in that premises; (b) Structural alterations, new construction or demolition operations performed by or on behalf of such person or organization.
d. Architects, Engineers Or Surveyors
(1) Any architect, engineer, or surveyor, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf:
(a) In connection with your premises;
(b) In the performance of your ongoing operations performed by you or on your behalf; or (c) In connection with "your work" and included within the "products-completed operations hazard", but only if:
(* Thine insured; a, writen agreement or permit requires you to provide such coverage to such (ii) This Coverage Part provides coverage for "bodily injury" or "property damage" included within the "products-completed operations hazard".
(2) With respect to the insurance afforded to these additional insureds, the following additional exclusion applies:
This insurance does not apply to "bodily injury", "property damage" or "personal and advertising injury" arising out of the rendering of or the failure to render any professional services, including:
(i) The preparing, approving, or failure to prepare or approve, maps, shop drawings, opinions, reports, surveys, field orders, change orders, designs or drawings and specifications; or (ii) Supervisory, surveying, inspection, architectural or engineering activities.
This exclusion applies even if the claims allege negligence or other wrongdoing in the supervision, hiring, employment, training or monitoring of others by an insured, if the "bodily injury", "property Form SL 30 32 06 21 Page 2 of 3
© 2021, The Hartford
(May include copyrighted material of Insurance Services Office, Inc., with its permission) Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. 1 The Hartford damage", or "personal and advertising injury" arises out of the rendering of or the failure to render any professional service.
e. State Or Governmental Agency Or Subdivision Or Political Subdivision Issuing Permit (1) Any state or governmental agency or subdivision or political subdivision, but only with respect to operations performed by you or on your behalf for which the state or governmental agency or subdivision or political subdivision has issued a permit.
(2) With respect to the insurance afforded to these additional insureds, this insurance does not apply to:
(a) "Bodily injury", "property damage" or "personal and advertising injury" arising out of operations performed for the federal government, state or municipality; or (b) "Bodily injury" or "property damage" included within the "products-completed operations hazard". f. Any Other Party
(1) Any other person or organization who is not in one of the categories or classes listed above in Paragraphs a. through e. above, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf:
(a) In the performance of your ongoing operations performed by you or on your behalf; (b) In connection with your premises owned by or rented to you; or (c) In connection with "your work" and included within the "products-completed operations hazard", but only if:
(i) The written contract, written agreement or permit requires you to provide such coverage to such additional insured; and
(i) This Coverage Part provides coverage for "bodily injury" or "property damage" included within the "products-completed operations hazard".
(2) With respect to the insurance afforded to these additional insureds, the following additional exclusion applies:
This insurance does not apply to "bodily injury", "property damage" or "personal and advertising injury" arising out of the rendering of, or the failure to render, any professional architectural, engineering or surveying services, including:
(a) The preparing, approving, or failure to prepare or approve, maps, shop drawings, opinions, reports, surveys, field orders, change orders, designs or drawings and specifications; or (b) Supervisory, surveying, inspection, architectural or engineering activities.
This exclusion applies even if the claims allege negligence or other wrongdoing in the supervision, hiring, employment, training or monitoring of others by an insured, if the "bodily injury", "Property damage", or "personal and advertising injury" arises out of the rendering of or the failure to render any professional service described in Paragraphs f.(2)(a) or f. (2)(b) above.
Form SL 30 32 06 21
© 2021, The Hartford
(May include copyrighted material of Insurance Services Office, Inc., with its permission) Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 ACORD®
CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DDAYYYY)
09/21/2026
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURERS), AUTHORIZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER
MPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsec f SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement o CRicate does not confer rights to the certificate holder in lieu of such endorsements).
NAME: Progressive Commercial Lines Customer and Agent Servicing PONTESALT LAKE CITY, UT 84131 PHONE FAX
(A/C, No. Ext): 1-800-444-4487 (AIC,No):
ADDREss: [email protected]
INSURERS) AFFORDING COVERAGE NAIC #
INSURED INSURER A: United Financial Casualty Company 11770 INSURER B:
MAVERICK NETWORKS INC
1849 Iron Point Rd STE 100 INSURER C :
Folsom, CA 95630
INSURER D:
INSURER E:
INSURER F:
COVERAGES CERTIFICATE NUMBER: 483872073845755947D092126T193638 REVISION NUMBER:
LTR TYPE OF INSURANCE POLICY EFF POLICY EXI
INSD WVD (MM/DD/YYYY) (MM/DD/YYYY LIMITS
COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE
_CLAIMS-MADE OCCUR
MED EXP (Any one person)
PERSONAL & ADV INJURY
GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE
PRO-
POLICY JJECT LOC PRODUCTS - COMP/OP AGG
OTHER:
ITOMOBILE LIABILI COMBINED SINGLE LIMI
ANY AU Ea accident S1,000,000
A BODILY INJURY (Per person) s
N 00433685 09/01/2026 03/01/2027
ODILY INJURY (Per accident)
For acciden A MAGE
UMBRELLA LIAB OCCUR EACH OCCURRENCE
EXCESS LIAB CLAIMS-MADE AGGREGATE
DED RETENTIONS
WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY SERTUTE
HERE ANALEX WEE ECUTIVE N/A EL EACH ACCIDENT
If yes, describe under EL. DISEASE • EA EMPLOYEES
DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT S See ACORD 101 lor additional coverage delails.
A N N 00433685 09/01/2026 03/01/2027
DESCRIPTION OF OPERATIONS / LOCATIONS/ VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)
CERTIFICATE HOLDER CANCELLATION
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN THE CITY OF ALAMEDA ACCORDANCE WITH THE POLICY PROVISIONS. 2263 SANTA CLARA AVE
ALAMEDA, CA 94501
AUTHORIZED REPRESENTATIVE
Mark Pick.
© 1988-2015 ACORD CORPORATION. All rights reserved.
ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 AGENCY CUSTOMER ID:
LOC#:
ACORD® ADDITIONAL REMARKS SCHEDULE
AGENCY
AP INTEGO NEXT NAMED INSURED
POLICY NUMBER MAVERICK NETWORKS INC
1849 Iron Point Rd STE 100
00433685 Folsom, CA 95630
CARRIER
United Financial Casualty Company NAIC CODE
11770 EFFECTIVE DATE: 09/01/2026
ADDITIONAL REMARKS
THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: Certificate of Liability Insurance Additional Coverages
Insurance coverage(s) Limits
Üninsured/Underinsured Motorist $1,000,000 Combined Single Limit Description of Location/Vehicles/Special Items
Scheduled autos only
2015 FORD TRANSIT CONNECT NMOLS6E75F1209525
Collision $1,000 Ded
Comprehensive $1,000 Ded
Roadside Assistance
Selected w/SO Ded
Additional Information
The following are scheduled drivers:
MICHAEL MCCARTHY
ACORD 101(2008/01)
The ACORD name and logo are registered marks of ACORD © 2008 ACORD CORPORATION. All rights reserved.
Docusign Envelope ID: 5C178E54-E04A-89C9-83F5-46F5A34C08A1 26Z6
ACORD®
CERTIFICATE OF LIABILITY INSURANCE 09/21/2026
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURERS), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
CONTACT Aon Risk Services, Inc of Florida
3550 LENOX ROAD NORTHEAST
SUITE 1700 EN NEX: 833-505-1544 (A/C, No):
ATLANTA GA 30326
ADDRESS:
NAIC #
INSURER A: Indemnity Insurance Company of North America 43575
INSURED
TriNet Group, Inc. L/C/F Maverick Networks Inc. INSURER B:
1 Park Place, Suite 600 INSURER C:
Dublin. CA 94568-7983
INSURER D:
INSURER E:
INSURER FI
CERTIFICATE NUMBER: 16030502
CLAIMS-MADE OCCUR
PREMISES (Ea occurrence)
MED EXP (Any one person)
PERSONAL & ADV INJURY
GEN'L AGGREGATE LIMIT APPLIES PER:
GENERAL AGGREGATE
POLICY PROJECT
PRODUCTS - COMPIOP AGG
OTHER
AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT
(Ea accident)
[BODILY INJURY (Per person)
AUTOS ONLY AUTOS ONE
UMBRELLA LIAB OCCUR EACH OCCURRENCE
EXCESS LIAB CLAIMS-MADE AGGREGATE
DED RETENTION S
WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY * BEATUTE I
ANY PROPRIETOR PARTNER/EXECUTIVE
OFFICER/MEMBER EXCLUDED? NIA WLR_C74753826 07/01/2026 07/01/2027 EL. EACH ACCIDENT 2,000,000 (Mandatory In NH)
DESCRIPTION OF OPERATIONS below E.L. DISEASE - EA EMPLOYEE S 2.000.000 E.L. DISEASE - POLICY LIMIT | S 2,000,000
CERTIFICATE HOLDER CANCELLATION
THE CITY OF ALAMEDA
2263 SANTA CLARA AVE NOTICE WILL BE DELIVERED I
ALAMEDA, CA 94501
AUTHORIZED REPRESENTATIVE
Pon Risk Services South Inc
© 1988-2015 ACORD CORPORATION. All rights reserved.
ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD