Cities Index.
Business Item No. 15

American Canyon City Council
July 19, 2022

Document
Business Item No. 15
Meeting
July 19, 2022
Body
American Canyon City Council
Original file
1.1 MB
Text extracted from the city's file for reading and search. Open the original on americancanyon.granicus.com. That file is the official record.

July 19, 2022
Customer Water Portal
Enhancements

TOTAL EARNED COINS
A customer can earn REWARDS in the form of coins by being active user, completing the signup and thinking in the direction of SUSTAINABILITY by decreasing water consumption.

If a customer earns enough coins, then he/she will be awarded RAFFLE TICKETS.

NEWS
A customer can stay updated with the news and messages directed by the Water Utility.

My Water Portal - Dashboard
Coming
Soon!
My Water Portal - Dashboard

MY WATER USAGE
A customer can see the
current usage and Year 2020
usage in same month.

BILLING INFO
It shows customer balance
due and due date. Also, a
customer can pay the bill by
clicking the PAY BILL button.

SET ALERTS & NOTIFICATIONS
A user can set usage alerts
based on their goal. Also, user
can access messages from
utility by clicking notifications.

WATER REDUCTION TARGET
A customer can verify if their
water consumption satisfies

WATER REDUCTION TARGET
defined by water utility.

MY ACCOUNT ADDRESS
A customer can view their
COMPLETE ADDRESS along
with the map.

MOST RECENT USAGE DATE
A customer can view their
WATER CONSUMPTION by
month’s average and most
recent recorded water usage.

My Water Portal - Dashboard

WATER ALLOCATION

CALCULATOR
A customer can know TOTAL
WATER ALLOCATION per day,
based on the no. of households.

MY DAILY AVERAGE USE
A customer can view the
PERCENTAGE CHANGE and

AVERAGE GALLONS PER DAY
in the past two billing cycles.

MY WATER SCORE
A customer can COMPARE their
water usage in the last billing
cycle with the other similar
type of customers.

My Water Portal - Dashboard

SOCIAL MEDIA LINKS
A customer can stay CONNECTED with the utility by following them on social media platforms.

LINKS SELECT LANGUAGE
A customer can view various IMPORTANT A customer can select the language of their LINKS and CONTACT information of the utility. choice to access the AQUATRAX portal.

My Water Portal - Dashboard
My Water Portal – Account Details
My Water Portal – Track Usage
My Water Portal – Usage Alerts
My Water Portal - Comparisons
My Water Portal – View & Pay Bill
My Water Portal – View & Pay Bill
My Water Portal – Notifications
Questions & Comments
This concludes the presentation.

← All documents from this meeting