11. Z&K Consultants, Inc. — Anaheim City Council, August 12, 2025

CITY OF ANAHEIM

REQUEST FOR PROPOSALS TO PROVIDE CONSULTING

INSPECTION SERVICES
DEPARTMENT OF PUBLIC WORKS – CONSTRUCTION

SERVICES DIVISION
MAY 30, 2025

COVER LETTER May 30, 2025 Samantha Bahena, Contract Administration City of Anaheim – Department of Public Works Construction Services Division 200 S. Anaheim Boulevard, Suite 276 Anaheim, CA 92805 Subject: Proposal for Request for Proposals to Provide Consulting Inspection Services Dear Ms. Bahena & Selection Committee, Z&K Consultants, Inc. (Z&K) is pleased to submit our proposal to the City of Anaheim in response to the Request for Proposals for Consulting Inspection Services. As a certified Disadvantaged Business Enterprise (DBE), Women-Owned Business Enterprise (WBE), and Small Business Enterprise (SBE) based in Southern California, Z&K specializes in Construction Inspection, Construction Management, Pre-Construction Inspection, Construction Administration, and Staff Augmentation Services. Competency in Relevant Sub-Disciplines | Z&K’s inspection team is highly experienced in a broad range of sub-disciplines outlined in the RFP, including roadway resurfacing, underground utilities, storm drains, traffic signals, and public facility improvements. Our inspectors are well-versed in performing field inspections, tracking progress, and ensuring safety and environmental compliance. We have supported municipalities across Southern California with services including pavement rehab, street reconstruction, utility installations, and park upgrades. Our team regularly works under tight timelines, in sensitive areas, and across all project phases — from constructability reviews through closeout — always representing public agencies with professionalism. Familiar with Caltrans and Greenbook standards, as well as NPDES and federal funding compliance, Z&K maintains detailed reporting, photographic documentation, and cloud-based records. Our inspectors also coordinate with utilities and third parties to support punch lists, meetings, and issue resolution throughout project delivery. Highly Qualified Personnel | The individuals proposed for this contract possess extensive field experience, technical knowledge, and a range of certifications relevant to municipal infrastructure inspection. These include ICC, QSP, QSD, OSHA 30, ACI certifications, and Professional Engineer (PE) licensure where applicable. Our support team comprises highly experienced engineers, construction managers, project managers, and inspectors with decades of collective knowledge in planning, oversight, and delivery of municipal capital projects. Many of our team members have led efforts across the entire project lifecycle—from design coordination and constructability reviews to field inspection, contractor management, stakeholder engagement, and project closeout. This depth of experience allows Z&K to anticipate field issues, uphold agency expectations, and maintain rigorous documentation throughout. Our team includes experienced lead inspectors, senior field staff, and a dedicated Account Manager who will serve as the primary point of contact for all assignments. Proven Track Record with Municipal Agencies | Z&K has delivered over 75 inspection-related contracts in the past five years, including 58 active on-call agreements with agencies across Southern California. We have extensive experience with federally funded projects and compliance with Caltrans, Greenbook, and NPDES requirements. Our staff ensures efficient coordination, documentation, and communication across all phases of inspection. Z&K is known for dependable service, accurate reporting, and strong support through audits and closeouts. Our high-quality, adaptable inspection services have built lasting partnerships with public agencies throughout the region. Approach and Methodology | Z&K delivers consistent results through a combination of technical proficiency, structured internal systems, and a hands-on management approach. We offer professional services that span the full construction timeline—from constructability reviews and permit coordination in pre-construction, to coordination with contractors and vendors during construction, and final reporting and documentation during closeout. We provide comprehensive project support that includes oversight of budgets, schedules, team coordination, and communication among stakeholders to ensure alignment with project goals and specifications. Our services encompass all phases of project delivery, including pre-construction planning, field coordination, administrative tracking, and post-construction closeout. We utilize standardized QA/QC workflows, mobile-enabled reporting tools, and cloud-based systems to ensure timely and accurate performance, as well as transparent coordination across project phases and stakeholders.

Z&K has successfully held over 75 similar Contracts in the past 5 years and currently holds 58 On-Call Contracts providing similar services in the last 5 years.

Commitment of Key Personnel | Our proposed personnel are fully available to support Anaheim’s needs. We anticipate assigning full-time inspection staff to projects as needed, with the flexibility to accommodate swing shifts, weekends, or night work. Each team member’s time commitment and expected level of involvement are detailed in the Project Team section of our proposal. Z&K is structured specifically to support concurrent project demands. We maintain a team of cross-functional professionals capable of adapting to project scope and complexity. This enables us to scale staffing levels based on task order volume and dedicate experienced personnel to long-term assignments while remaining agile enough to provide support for short-term or urgent projects. Our resources include dedicated project vehicles, mobile reporting tools, standardized documentation templates, scheduling software, and full in-house administrative support. Project staff are regularly trained in client-specific processes, and our executive leadership remains directly involved in quality assurance and resource planning. Z&K has the operational capacity, technical depth, and administrative infrastructure to meet the City’s needs across multiple projects simultaneously. Reasonable, Transparent Fee Structure | Our rate schedule reflects fully burdened hourly rates that are competitive, inclusive of vehicle costs, safety gear, mobile equipment, and administration. Overtime, weekend, and night shift rates are clearly listed to allow for transparent planning and budgeting. Strong References and Technical Competence | We have included contact information for recent and relevant municipal clients who can speak to our firm’s performance, technical knowledge, and collaborative spirit. Their projects reflect similar scopes, timelines, and expectations to those outlined in this RFP. Z&K staff have extensive experience interpreting and applying relevant regulatory and technical standards governing municipal infrastructure. We are fully versed in the Caltrans Standard Specifications, the Greenbook (Standard Specifications for Public Works Construction), MUTCD guidelines, ADA design requirements, and MS4 and stormwater permit compliance procedures. Our team is well-versed in federal funding documentation, CEQA/NEPA interfaces, and public contracting best practices, depending on project complexity and funding source. Our firm recognizes that each city has its own policies and procedures, and Z&K prides itself on integrating seamlessly with existing workflows. Having worked extensively with agencies throughout the region, we are accustomed to adjusting to client-specific formats for reporting, scheduling, invoicing, and issue escalation. The Z&K Team offers many unique strengths and advantages for this contract, including: ü Strong Track Record – Our extensive portfolio demonstrates our ability to successfully manage complex projects across Southern California. ü Thorough Project Knowledge – Our team will conduct multiple site visits and review project documents, ensuring a deep understanding of existing conditions and requirements. ü Technical Expertise – Our expertise in construction inspection and stakeholder engagement allows us to proactively address project challenges. ü Certified Professionals – Our team holds required licenses, including PE, ICC Cert., QSD/P and ACI. ü Responsiveness and Flexibility – Z&K’s staffing structure allows us to respond to urgent or evolving project needs, ensuring timely and seamless support under dynamic field or administrative conditions. ü Efficiency in Project Budgeting – Our team excels in managing project costs, optimizing resources, and maintaining financial accountability to ensure projects are delivered on time and within budget. ü Clear and Consistent Communication – We prioritize proactive communication, detailed documentation, and a collaborative approach to resolving challenges with City staff and project stakeholders. Z&K Consultants, Inc. acknowledges and accepts the provisions outlined in the City of Anaheim’s Second Amended and Restated Community Workforce Agreement (CWA). We are prepared to comply with all CWA requirements applicable to covered “Project Work,” including signing the required Letter of Assent, coordinating with union representatives, and contributing to the applicable benefit trust funds. Our team has experience operating under similar workforce agreements and is well-versed in ensuring proper implementation and compliance throughout project delivery. Z&K Consultants, Inc. is the submitting entity for this proposal. I, Crystal Fraire, PE, serve as President and Account Manager, and am fully authorized to commit Z&K contractually. This proposal is valid for 180 days from the due date. We acknowledge receipt of Addendum No. 1 (dated May 22, 2025) and confirm our full acceptance of the RFP terms without exceptions. All communications regarding this proposal should be directed to me at the contact information below. We appreciate the opportunity to support the City of Anaheim and look forward to contributing to your continued success. Sincerely, Crystal Fraire, PE President (Principal-in-Charge), Account Manager 17130 Van Buren Blvd. #122, Riverside, CA 92504 (951) 310-7470 | [email protected] Zack Faqih, PE, QSD/P Vice President 17130 Van Buren Blvd. #122, Riverside, CA (949) 637-5040 | [email protected]

TABLE OF CONTENTS

A. Firm Overview ....................................................................................................................... 1 B. Understanding of Scope of Work ......................................................................................... 3 C. Project Team ........................................................................................................................... 8 D. Relevant Experience of the Team ........................................................................................ 13 E. Fee Schedule ......................................................................................................................... 19 F. Litigation ................................................................................................................................ 19 G. References ............................................................................................................................ 19 Appendices
Appendix A .................................................................................................................... Resumes Appendix B ................................................................................ Addendum Acknowledgement

A. FIRM OVERVIEW

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A. FIRM OVERVIEW
Z&K Consultants, Inc. is a leading consulting firm dedicated to delivering high-quality services tailored to meet the unique needs of public clients. Established with the mission of supporting municipalities through trusted infrastructure consulting, Z&K has cultivated a reputation for precision, reliability, and integrity across hundreds of projects throughout California. Our work is rooted in a client-first approach, emphasizing accountability, partnership, and results.

As a certified Disadvantaged Business Enterprise (DBE), Women’s Business Enterprise (WBE), and Small Business Enterprise (SBE), Z&K is committed to promoting diversity and equity in public contracting. Our firm is headquartered in Riverside and has extensive operational reach throughout Southern California. We specialize in Construction Inspection, Project Management, Construction Management, Engineering, Construction Administration, Pre -Construction Inspection, and Staff Augmentation Services. Each of these services is designed to scale with the needs of our public -sector clients and delivered by highly qualified personnel who are experts in their disciplines.

Our firm’s project portfolio ranges from small -scale municipal upgrades to large, multi- phase regional infrastructure programs. Z&K has successfully delivered projects involving water and wastewater pipelines, pressure -reducing stations, roadway realignments, storm drain improvements, and complete streets initiatives. Our proven ability to manage infrastructure projects of varying scope and complexity —while maintaining strict adherence to compliance standards, proactively mitigating risk, and optimizing project efficiency—has established Z&K as a reliable and valued partner to cities, counties, and water districts throughout Southern California.

We share the City of Burbank’s commitment to accountability, public safety, and efficient delivery of essential infrastructure improvements. Z&K is submitting for all service categories under Construction Management , including Building Inspection and Construction Inspection.

GENERAL INFORMATION
Full Legal Name | Z&K Consultants, Inc. (No Prior Company Names) Address | 17130 Van Buren Blvd. #122, Riverside, CA 92504 Office Locations | Riverside, Los Angeles, Orange (Branch Office), and San Bernardino Counties Phone & Fax | (951) 310-7470, Fax: N/A
Email & Website | [email protected]; www.zandkconsultants.com

Organizational Structure | Z&K Consultants, Inc. is a California C Corporation. As a corporation, we offer a scalable structure with clear lines of accountability, supported by a deep bench of experienced staff. Our organization includes licensed civil engineers, project managers, a nd technical support personnel who specialize in municipal engineering and land development oversight.

Account Manager | Crystal Fraire, PE, President/Principal-in-Charge, (951) 310- 7470, [email protected], 17130 Van Buren Blvd. #122, Riverside, CA 92504 Persons Authorized to Make Commitments | Crystal Fraire, PE, President/Principal-in-Charge & Zack Faqih, PE, Vice President

Firm History & Length of Relevant Experience | Z&K Consultants, Inc. was founded in 2009 with a mission to provide high -quality project management, construction management, engineering, and inspection services to public and private clients. Over the years, we have built a reputation for delivering infrastructure projects with precision, efficiency, and cost -effectiveness. Operating under the name Z&K Consultants, Inc. for over 15 years, the firm has consistently provided construction management, inspection, engineering, and related services.

Current Number of Employees | Z&K Consultants employs over 90 professionals, including licensed engineers, project managers, inspectors, and support staff. For this contract, Crystal Fraire will serve as the dedicated Account Manager, supported by our in-house team. This local team includes support staff such as technical support and administrative staff available to provide coordination, documentation, and technical support to ensure seamless service delivery.

Z&K Consultants, Inc. maintains a flexible and responsive staffing approach to ensure that the appropriate personnel are available to meet project demands. Our proposed team members have been carefully assigned to this project with sufficient bandwidth to dedicate their expertise, ensuring seamless project oversight and on-time deliverables. In the event additional resources are required, we have readily available staff who can provide immediate support to maintain project continuity and efficiency. Z&K Consultants, Inc. takes no exceptions to the City’s scope, specifications, terms, or conditions as outlined in the RFP, including all issued addenda and Q&A responses.

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B. UNDERSTANDING OF

SCOPE OF WORK

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B. UNDERSTANDING OF THE SCOPE OF WORK
The City of Anaheim is seeking qualified firms to provide as-needed Construction Inspection Services in support of its capital improvement program. These services are critical to ensuring the successful delivery of a diverse range of public works projects, including roadway rehabilitation, underground utilities, stormwater management systems, traffic signal installations, and public facility upgrades.

Z&K Consultants, Inc. understands that the City requires responsive, knowledgeable, and experienced inspectors who can uphold Anaheim’s standards, protect public assets, and ensure compliance with all applicable federal, state, and local regulations. This includes coordination with contractors, third-party utilities, City departments, and the general public, while maintaining accurate documentation and fostering a collaborative working environment in the field.

We recognize that many of Anaheim’s capital projects are time-sensitive, publicly visible, and may involve federally funded or CWA-covered work, requiring inspectors who are not only technically competent but also administratively meticulous.

Our team is experienced in supporting construction sites subject to NPDES stormwater regulations, Caltrans Local Assistance Procedures, Prevailing Wage requirements, and the City’s Quality Assurance Program (QAP). In addition, we understand the City may deploy consultant inspectors on both City-led projects and private development review, requiring adaptability, strong communication skills, and the ability to document issues effectively while maintaining a professional rapport with both internal and external stakeholders.

Key elements of our project understanding include:
ü The need for flexible deployment, often on short notice, to match project demands ü The importance of accurate, timely, and complete documentation, including daily reports, photos, working day statements, and punch lists
ü The value of proactive communication between inspectors, City project managers, contractors, and third parties ü The role of inspection staff in ensuring contractor adherence to plans, specifications, safety protocols, and environmental compliance
ü The requirement for compliance with the City’s CWA, including submission of the Letter of As sent and proper coordination with union referrals and benefit requirements Z&K is prepared to support Anaheim with experienced, fully certified inspectors who can integrate seamlessly into the City's workflow, represent the City professionally in the field, and support the successful delivery of high -quality infrastructure projects throughout the City.

APPROACH AND ABILITY TO ADMINISTER THE AGREEMENT
Z&K approaches the administration of on-call agreements with a strong emphasis on responsiveness, accountability, and partnership. We understand the importance of being a seamless extension of the City of Anaheim’s Construction Services Division, providing not only qualified field personnel but also structured internal support to ensure consistency, efficiency , and compliance across all task orders. Our agreement administration strategy includes the following key elements:

Dedicated Account Management | Crystal Fraire, PE will
serve as the Account Manager and Principal -in-Charge,
acting as the City’s single point of contact for all contractual, personnel, and performanc e-related matters. She will
oversee the deployment of field staff, coordinate start -up requirements, and ensure City expectations are consistently met. All communication, reporting, and adjustments to
staffing levels or assignments will flow through her to ensure clarity and responsiveness.

Ongoing Contract Monitoring | Z&K’s leadership conducts periodic internal reviews of staffing performance, deliverable timeliness, and contractual compliance. Any issues
identified—whether through our own reviews or City
feedback—are addressed immediately. We track personnel
certifications and training requirements to ensure compliance with current standards and CWA obligations.

Flexible Resource Management | Our organizational
structure and capacity allow us to suppo rt multiple projects simultaneously without compromising quality or availability.

We maintain cross-trained personnel who can shift between inspection types and are capable of working night shifts, weekends, or on accelerated schedules when necessary.

Standardized QA/QC and Documentation Systems | To
support consistency and quality, Z&K uses standardized
templates and checklists for daily reports, working day statements, photographic logs, and punch list tracking. All inspectors are trained in these procedures during onboarding and are monitored throughout their assignments to ensure accuracy and completeness. These tools also allow for easy integration with the City’s document management systems.

Streamlined Staffing and Mobilization | Z&K maintains a robust roster of prequalified inspectors and support staff who can be assigned to City projects. Once a task order is issued, we respond promptly with personnel who are familiar with City protocols and expectations. Each inspector is supported by our internal management team, which provides technical oversight and logistical coordination.

CWA and Labor Compliance Integration | Z&K has deep
experience operating under CWA and understands the
documentation and reporting required to remain compliant.

We are fully pr epared to coordinate with union
representatives, manage benefit contributions, and ensure all covered personnel execute the required Letter of Assent before performing any covered work.

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IDENTIFYING AND RESOLVING PROJECT PROBLEMS | Z&K Consultants employs a proactive and structured approach to effectively identify, track, and resolve project issues across all phases, minimizing impacts to schedule, budget, and quality.

Issue Identification | Our team continuously monito rs project conditions through regular inspections, progress meetings, and constructability reviews. We utilize advanced project management software to maintain detailed issue logs, ensuring timely awareness and transparency.

Approach to Resolution | When i ssues arise, we swiftly evaluate their scope, impacts, and resolution options.

Emphasizing open communication, we engage stakeholders
to collaboratively develop and implement practical solutions.

By evaluating alternatives such as schedule adjustments, resource reallocations, or design refinements, we ensure issues are addressed promptly and cost-effectively.

Handling Unforeseen Problems | Z&K is experienced in
addressing unforeseen challenges. Upon encountering
unexpected situations, we quickly assess impacts, consult relevant stakeholders, and develop actionable strategies.

Innovative Techniques | We utilize advanced technologies, including drone monitoring and predictive analytics, to anticipate and mitigate risks proactively. Real -time drone imagery provides rapid insights into site conditions, aiding quick decision -making. Predictive analytics help identify potential issues before they materialize, allowing preemptive action. Our integrated project tracking system flags variances in schedule, budget, and quality, enabling immediate
interventions.

Conflict Resolution Process | Z&K fosters a collaborative and solutions- oriented conflict resolution approach. We facilitate open dialogue among stakeholders, promoting clear understanding and consensus -driven outcomes. Our
emphasis on transparency and mutual benefit effectively reduces conflicts, preserves project relationships, and keeps projects moving toward successful completion.

APPROACH TO PROJECT CONTROLS | Z&K employs a comprehensive and systematic approach to project controls that ensures the efficient tracking of progress, management of expenditures, and maintenance of critical documents. We combine traditional methods with modern technology to ensure the project remains on track, within budget, and in compliance with all contract requirements.
ü Tracking Project Progress | We utilize project management software to track milestones, work completion, and resource allocation. Daily field inspections, coupled with weekly progress meetings, allow us to address delays, forecast risks, and adjust schedules as needed.
ü Managing Expenditure | Z&K maintains detailed cost tracking systems to monitor labor, materials, and equipment costs.

We conduct regular cost reviews and perform val ue engineering to identify potential savings, ensuring that the project stays within its budget.
ü Maintaining Critical Contract Document | We maintain an organized digital filing system for contracts, submittals, change orders, and permits, ensuring all documents are easily accessible and compliant with City standards. This system supports efficient approvals and auditing.
ü Contract Administration and Monitoring | Our contract administrators ensure that all contractors comply with project terms, including sch edule and budget. Regular contract reviews ensure that work aligns with specifications and that discrepancies are addressed promptly.

APPROACH AND ABILITY TO COMPLY WITH THE CWA
Z&K Consultants, Inc. fully understands the requirements and obligations set forth in the Second Amended and Restated Community Workforce Agreement (CWA) between the City of Anaheim and the Los Angeles/Orange Counties Building and Construction Trades Council. Our team is well -versed in administering agreements of this nature and has developed protocols to ensure seamless compliance for all covered “Project Work.” Letter of Assent and Binding Requirements | Z&K will execute and submit the required Letter of Assent (Attachment A of the CWA) prior to commencing any covered work and will require the same from any applicable subcontractors. We recognize that this letter is the formal mechanism for agreeing to all terms and conditions of the CWA and understand that it is mandatory for any firm performing covered work exceeding the thresholds set forth in Section 2.2 of the agreement.

Core Workforce Procedures | Z&K is prepared to comply with Section 3.8 of the CWA, which outlines the process for identifying and using “core employees” for covered work. Our team maintains complete document ation (payroll records, licenses, employment verification) to support core status eligibility and will submit core lists to the CWA Administrator and Trades Council as required.

Union Hiring Hall Coordination | We will follow union hiring hall referral procedures outlined in Section 3.3, and we have experience working collaboratively with multiple trade unions to fill craft positions quickly and responsibly. Should the hiring hall be unable to fill a request within 48 hours, Z&K will follow proper steps to source from alternate channels, as permitted by Section 3.9.

Fringe Benefits and Trust Fund Contributions | Z&K will sign Subscription Agreements with applicable labor trust funds (per Section 1.12 and Section 2.7) and make fringe benefit contributions on behalf of non- union employees performing covered work. These costs are included in our fully burdened billing rates, and our finance department is trained to track, report, and certify these payments as required.

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Local Hire Goals and Reporting | Z&K supports the CWA’s goals to promote local hiring and will actively work with union representatives to identify and dispatch Local Hires, Veterans, and Disadvantaged Individuals per Section 3.5. We maintain internal tracking logs aligned with the Craft Request Form (Attachment C), which we will use for reporting compliance and performance to the City and the CWA Administrator.

Pre-Job Conferences and Oversight | Prior to starting any task order, Z&K will participate in Pre -Job Conferences with affected unions and will disclose work assignments in accordance with Article 16. Our leadership team is experienced in pre-job participation and documenting jurisdictional clarity to minimize disputes and ensure CWA alignment from project initiation.

Z&K is fully committed to CWA compliance and has the internal infrastructure, experience, and understanding to manage all labor-related obligations, including benefit remittance, union coordination, workforce tracking, and documentation. We view the CWA not as a constraint but as a collaborative framework to ensure a skilled workforce, project stability, and alignment with the City’s broader economic and labor goals.

METHODS FOR INTERFACING WITH CITY STAFF & VARIOUS CITY DEPARTMENTS Z&K prioritizes proactive, transparent coordination with all project stakeholders to ensure timely decision-making, minimize delays, and maintain compliance throughout the project lifecycle. Our approach begins with clearly identifying all involved parties—City departments, Caltrans, utility companies, and permitting agencies—and developing a tailored communication strategy for each project. Our team will:
• Coordinate directly with Caltrans for Local Assistance procedures, encroachment permits, and LAPM documentation. • Work with utility providers (e.g., SoCal Edison, Frontier, Spectrum, gas, water) to verify utility clearances, schedule relocations, and resolve field conflicts quickly.
• Maintain regular coordination with City staff through standing weekly meetings, field updates, and milestone check- ins to ensure alignment on priorities, issues, and documentation.

We also track agency approvals and utility coordination in the project schedule to identify dependencies early and avoid delays. For public -facing concerns, we collaborate with the City to address stakeholder issues and provide updates to affected businesses and residents. Our familiarity with regional procedures and long-standing agency relationships enables Z&K to resolve issues efficiently and maintain steady progress across all project phases.

PUBLIC COORDINATION AND COMMUNITY RELATIONS APPROACH | Effective public and interagency coordination is critical to delivering successful on-call construction management services. Z&K Consultants understands the importance of engaging residents, businesses, utilities, and regulatory partners from the outset of each assignment. Our approach is built on transparency, accessibility, and responsiveness. By working closely with City staff—including the Communications Team—we ensure consistent messaging and community trust from pre-construction through project completion.

Stakeholder Identification and Engagement | Z&K will maintain a detailed stakeholder database including local businesses, property owners, residents, neighborhood groups, utility companies, and City departments. Regular engagement will be prioritized to maintain open dialogue and address issues early.

Proactive Communication Tools | We will coordinate closely with the City’s Public Works and Public Information Office to ensure all outreach materials align with City standards. Communication tools will include door -to-door outreach, flyer distribution, bilingual (English/Spanish) notifications, email updates, and website postings.

Advance Notice for Construction Impacts | Z&K will provide at least two weeks’ notice for impacts such as road closures, utility interruptions, pedestrian reroutes, and major milestones. All notifications will include project details, timelines, and contact information.
24/7 Public Information Access | A dedicated project hotline and email address will be provided for public inquiries. All messages will be logged and tracked in a Construction Impact Log, with timely responses.

Business Access & Custom Solutions | We will work closely with businesses to ma intain access during construction, provide directional signage, and coordinate temporary alternate routes as needed.

Construction Impact Tracking | A Construction Impact Log will be maintained to track concerns such as access, noise, dust, and scheduling. This tool will ensure issues are documented and addressed promptly.

Coordination with City Communications Team | Z&K will collaborate closely with the City’s Communications teams to ensure that all public messaging is accurate, timely, and consistent with City branding. We will review all outreach materials in advance, align project notices with City -approved formats, and share regular status updates with City communications staff to support transparency across all public-facing channels.

Project Completion Celebration | Z&K will support the City in planning a ribbon -cutting or similar event to celebrate project completion and community collaboration.

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ADDITIONAL SERVICES AND VALUE
Z&K Consultants, Inc. understands the City of Anaheim’s goals for responsive, high-quality inspection services that support the timely and compliant delivery of capital improvement projects. Our team is fully prepared to provide comprehensive inspection support in alignment with the City’s expectations, including but not limited to:

Project Coordination and Meetings | Z&K’s inspection staff will actively participate in office, virtual, and on -site project meetings to remain aligned with the City, contractor, and all stakeholders. We will prepare and maintain WSWD and
attend construction progress meetings to document
milestones, identify schedule impacts, and support forward planning. Our team coordinates proactively with utility companies and third- party entities to avoid delays and ensure efficient execution. We also engage with residents and business owners to address inquiries and concerns with professionalism and courtesy. Z&K can provide inspectors for off-hours, night, or weekend support to maintain continuity of operations and public access.

Site Inspections and Documentation | Our inspectors will perform full-time, on-site inspection services throughout all project phases. This includes photographing the site pre -, during, and post -construction to document progress, site conditions, and compliance. We conduct daily inspections to verify grading, alignment, material quantities, and
conformance with plans and specifications. Safety and
maintenance reviews are part of our standard duties, and all field staff are trained to monitor pollutant discharge
prevention in accordance with NPDES regulations. Z&K
maintains a cult ure of jobsite safety and ensures strict adherence to contract provisions and safety protocols.

Reporting and Documentation Submittals | Z&K prepares
thorough daily inspection reports, including observations on labor, equipment, materials, and progress. All logs, reports, and photographic records are maintained electronically and posted to cloud -based systems such as SharePoint, in
accordance with City protocols. Weekly progress photo sets will be submitted digitally via flash drive or designated file sharing platforms. Our staff prepares testing summaries, acceptance memos, and final construction reports, as well as complete and accurate “As -Built” plans that reflect field changes, ensuring long-term asset management support for the City.

Compliance Checks and Inspector Qualifications | All
Z&K inspectors are experienced professionals with
certifications such as ICC, QSP, ACI, and OSHA 30, as
required for their specialty. Our team is qualified to inspect a range of systems and disciplines, including mechanic al, electrical, plumbing, structural, welding, and civil scopes.

Inspectors monitor workmanship and materials for
conformance to plans and specs, issue written correction notices for non- compliance, and perform follow -up checks.

Z&K staff also track contra ctor compliance with temporary traffic control requirements and proactively recommend
corrective measures for identified issues. Our team supports the City’s Quality Assurance Plan (QAP) and maintains a high standard for construction quality and documentation.

Submittals and Material Coordination | Z&K will assist with the review of shop drawings and submittals to ensure general compliance with contract requirements. We coordinate
closely with Anaheim Public Utilities, Public Works
Operations, and testing c onsultants for timely review and approval. Our team will schedule and oversee sampling and testing for materials such as concrete (slump and
compression), soil compaction, and asphalt. Where required, we will arrange and witness batch plant inspections to
confirm material integrity and adherence to specifications.

Punch List and Construction Progress | Our team will help establish the project punch list early and maintain it
throughout construction to prevent backlog and facilitate smoother project closeout. Z&K inspectors will update punch list items as work progresses and will perform follow -up inspections to confirm resolution and completeness. Prior to final acceptance, we will conduct a comprehensive
walkthrough and make recommendations to the City
regarding any outstanding work or acceptance conditions.

Final Acceptance and Testing Coordination | Z&K will
coordinate all activities leading up to project turnover, including scheduling of final inspections, testing
demonstrations, operations training, and City acceptance walkthroughs. Our staff ensures that closeout deliverables are submitted and confirmed prior to recommending formal acceptance. We serve as a liaison between the contractor and City to streamline the transition from active construction to operational use.

CWA Compliance | Z&K fully understands the requirements of the City’s Second Amended and Restated Community
Workforce Agreement (CWA). Our Building and Construction Inspectors fall under the covered classifications per
California Wage Determinations and are prepared to comply with all CWA provisions. This includes execution of the Letter of Assent, coordination with union representatives, and contribution to appropriate benefit trust funds. We ensure all “quality control” or “quality assurance” functions are
documented and performed in accordance with CWA
guidelines, and maintain internal records to support full compliance on all covered “Project Work.”
DESIRED KNOWLEDGE & EXPERIENCE | Z&K has deep experience providing inspection services on projects built to Greenbook and Caltrans standards, including roadway, bridge, stormwater, sewer, traffic signal, and park improvements.

Our team is skilled in interpreting design plans, verifying conformance to City and regulatory standards, and supporting both Design-Build and traditional delivery methods. We have worked on federally funded projects with third -party billing and understand the associated compliance and documentation requirements. We are adept at schedule review, change order evaluation, and issue resolution. Our ability to engage with the public, coordinate with multiple stakeholders, and deliver quality work within budget and schedule has made us a trusted municipal partner. We are fully familiar with the City of Anaheim’s Community Workforce Agreement (CWA) and its core workforce provisions.

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C. PROJECT TEAM

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C. PROJECT TEAM
Our organizational structure assigns distinct roles and responsibilities to key personnel, ensuring that each member contributes directly to the project’s success. The primary points of contact include our Principal in Charge/Account Manager, Contract Manager, Senior Construction Inspectors, and additional Support Personnel, who will remain dedicated to their assigned roles for the full contract duration. This commitment to stability ensures continuity, minimizes learning curves, and maintains consistent quality throughout the project. Resumes are included in Appendix A.

Z&K Consultants acknowledges the City’s requirement that key personnel identified in the Organizational Chart remain dedicated to their roles throughout the term of the Agreement. We understand that continuity is critical to maintaining project momentum and minimizing disruptions. We fully commit to ensuring that our proposed team remains available for the full contract term to deliver seamless project oversight and ensure consistent communication.

KEY PERSONNEL
Crystal Fraire, PE, QSD/P, Principal-in-Charge/Account Manager | Crystal Fraire, PE, QSD/P, will serve as the Principal -in-Charge and Account Manager for the City of Anaheim under this on -call Consulting Inspection Services contract. In this role, she will act as the single point of contact between Z&K Consultants and the City, and will be responsible for all aspects of ag reement administration, personnel coordination, and quality oversight. Crystal will oversee the assignment of lead and support personnel to projects, ensure all field staff meet required qualifications and certifications, and manage contract performance to align with City standards. She will coordinate with City representatives to address administrative requests, including billing, insurance, and schedule adjustments. Crystal will also review and approve personnel resumes, facilitate onboarding, and ensure staff availability aligns with project timelines and milestone needs. Her leadership ensures that each assignment is supported by qualified personnel and completed in accordance with contract provisions, regulatory requirements, and the City’s Quality Assurance Plan.

With extensive experience in municipal engineering and construction management, Crystal has successfully delivered a wide range of infrastructure projects, including roadway rehabilitation, storm drain and sewer upgrades, traffic signal systems, and public facility improvements. She is known for her responsive, collaborative approach and ability to resolve issues quickly and effectively in the field. Crystal is a licensed Professional Engineer and a certified Qualified SWPPP Developer and Practi tioner (QSD/P), with a deep understanding of federal and state regulatory compliance, including Caltrans LAPM, NPDES, and CWA provisions. Her technical expertise, paired with her leadership and operational oversight, ensures consistent performance across all assigned projects.

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Brittany Duhn, PE, QSD/P, Contract Manager | Brittany Duhn, PE, QSD/P, will serve as the Contract Manager for this on-call inspection services contract with the City of Anaheim. In this role, Brittany will oversee day-to-day coordination of inspection task orders, manage documentation and reporting, and ensure that field staff are deployed in alignment with project needs and City expectations. She will support field personnel, review inspection deliverables, and work closely with City staff to maintain contract compliance. Brittany has significant experience providing inspection services on public works projec ts including roadway resurfacing, utility installations, ADA improvements, and park facility upgrades. She is highly proficient in field coordination, daily reporting, and stormwater compliance, and is trained in managing field issues in real time to keep projects moving efficiently.

Tom Dawson, CBO, ICC Cert., Senior Construction Inspector, Deputy/Specialty Inspector | Tom Dawson brings over 28 years of experience in public works and capital improvement projects, with deep expertise in construction inspection, project oversight, and contract administration. His background includes building construction, street and sidewalk improvements, traffic signal installations, and community park enhancements. Tom has overseen complex scopes involvi ng stormwater chamber systems, playground and lighting installations, concrete and electrical work, and landscaping. He also has specialized experience in landfill remediation, methane gas system rehabilitation, and contaminated soil removal, ensuring compliance with environmental regulations. He holds numerous ICC certifications including Building Plan Examiner, Commercial Combination Inspector, and Certified Building Official, and is OSHA 30-certified.

Jimmy Martin, ACI, ICC Cert., Senior Construction Inspector, Deputy/Specialty Inspector | Jimmy Martin brings over 27 years of hands-on experience in construction inspection, with a focus on roadway rehabilitation, street improvements, and public infrastructure upgrades. As a Senior Construc tion Inspector, Jimmy will be instrumental in ensuring project success through detailed daily field oversight, quality assurance, and consistent contractor coordination. His inspection responsibilities will include oversight of cold milling, asphalt removal and reconstruction, ARAM interlayer and ARHM overlays, curb and gutter replacement, ADA -compliant curb ramps, signing and striping, and traffic signal improvements. Jimmy is highly experienced in monitoring construction activities for conformance with contract documents, Caltrans standards, and City specifications. Jimmy’s role also encompasses contractor supervision, quality control tracking, safety compliance, and real-time problem-solving.

Ed Nylund, QSP, CWSSWI, Senior Construction Inspector, Traffic Signal/Electrical Inspector | Ed Nylund is a highly experienced Senior Construction Inspector with over 34 years of expertise in delivering quality assurance and inspection services on a wide range of public infrastructure projects. His areas of specialization include street improvements, storm drain systems, park and landscape enhancements, traffic signal installations, water and sewer utility upgrades, and municipal facilities construction. Ed has a strong foundation in grading, drainage, and encroachment permitting, and is known for ensuring projects are executed according to design specifications, safety standards, and jurisdictional requirements. During his 20+ year tenure as the Lead Public Inspector for the City of Chino, Ed was instrumental in managing critical public works projects, providing close coordination with contractors, City departments, and outside agencies to ensure seamless delivery.

Thomas “Tommy” Russell, Journeyman Electrician, Senior Construction Inspector , Traffic Signal/Electrical Inspector | Thomas "Tommy" Russell brings over 25 years of specialized experience in street rehabilitation, traffic signal modifications, and roadway infrast ructure projects. Tommy will provide expert oversight in managing electrical installations, traffic signal upgrades, and ITS system improvements. His extensive background in electrical work, coupled with his comprehensive knowledge of construction inspection and quality assurance, makes him uniquely suited to ensure the success of these projects. With a strong understanding of Caltrans Standard Specifications, Greenbook guidelines, and municipal construction requirements, he ensures that all construction activities adhere to industry best practices, safety protocols, and regulatory compliance. His proactive problem -solving, technical expertise, and leadership in the field will contribute to the successful execution of this project, ensuring the City receives high -quality infrastructure improvements completed on time and within budget.

Eddie Davalos, Senior Construction Inspector | Mr. Eddie Davalos brings over 25 years of extensive experience in public works inspection, construction management, and quality control for capital improvement projects. He has successfully delivered over 35 street improv ement projects, showcasing his expertise in managing diverse infrastructure enhancements. His skill set spans street and intersection improvements, median upgrades, ADA-compliant ramp installations, and the development of bike lanes and bike trails. Mr. Davalos is highly experienced in overseeing key technical aspects of construction, including conduit installations, traffic signal upgrades, asphalt overlays, and construction staging. His ability to manage traffic control measures ensures minimal disruption to surrounding communities while maintaining project safety. In addition, Mr. Davalos has extensive experience in site preparation activities such as clearing and grubbing, SWPPP preparation, and utility coordination.

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TRANSITION PLAN FOR KEY PERSONNEL CHANGES
While Z&K is committed to maintaining our key personnel throughout the project term, we recognize that unforeseen circumstances may require changes. In the event that a key team member becomes unavailable due to circumstances beyond our control or if the City requests such a change, we have developed a structured Transition Plan to ensure minimal disruption to project activities. Our Transition Plan includes the following steps:
ü Immediate Notification: We will notify the City’s designated repres entative immediately upon identifying a necessary personnel change, ensuring transparency in the process. ü Candidate Identification: We will identify and propose qualified replacement personnel with equivalent or superior credentials, certifications, and relevant experience.
ü Knowledge Transfer: Our team will conduct detailed knowledge transfer sessions, ensuring all project background, progress details, and key deliverables are thoroughly communicated to the incoming personnel. ü City Approval: All replacement candidates will be presented to the City for approval before they assume responsibilities on the project.
ü Onboarding and Integration: The replacement team member will participate in site orientations, stakeholder introductions, and progress meetings to ensure they are fully integrated into the team with minimal impact on project timelines.

Z&K is proud to present a team of highly qualified professionals with deep expertise in construction inspection services.

Everyone has been thoughtfully selected to align with the specific scope and technical requirements of this on-call contract.

Our core team—referred to as our “A-Team”—is fully committed and available to perform the required services, ensuring seamless execution and consistent support for the City throughout the contract term.

STAFFING AND TASK MANAGEMENT APPROACH FOR THE INITIAL THREE-YEAR CONTRACT Z&K Consultants, Inc. has developed a flexible and scalable staffing model to support the City of Anaheim throughout the initial three-year duration of this on-call contract. Our approach ensures that we are well- positioned to respond quickly to task orders of varying size, scope, and complexity while maintaining the highest standards of quality, consistency, and accountability.

Our contract will be led by Crystal Fraire, PE, QSD/P, who will serve as the Principal-in-Charge and Account Manager. She will oversee all contractual obligations, resource deployment, quality assurance, and communication with City staff. Brittany Duhn, PE , QSD/P, will serve as the Contract Manager, managing day -to-day operations, coordinating inspection assignments, and tracking deliverables and performance metrics.

Z&K’s team of Senior Construction Inspectors—all of whom hold relevant certifications such as ICC, ACI, and QSP/QSD— will be deployed as needed based on task order requirements, technical discipline, and project timeline. Inspectors are assigned based on their subject matter expertise (e.g., traffic signal systems, underground utilities, ADA comp liance) and geographic proximity to the job site to enhance responsiveness and reduce mobilization time.

To ensure operational efficiency, Z&K utilizes cloud -based scheduling and documentation tools to track inspection coverage, monitor project progress, a nd manage resources in real -time. Our internal team holds weekly coordination meetings to review upcoming assignments, adjust staffing plans, and proactively address potential conflicts or resource constraints.

If multiple task orders are active concurrently, Z&K will deploy additional cross-trained inspectors from our broader network of qualified personnel to meet coverage demands without compromising quality or turnaround times. All personnel assigned to the City’s projects will be fully briefed on City procedures, documentation standards, and contract expectations through our standardized onboarding process.

This contract -ready structure— anchored by proven leadership, experienced inspectors, and operational flexibility— positions Z&K to consistently deliver responsive, high-quality inspection services for the duration of the agreement.

WORKLOAD MONITORING AND FLEXIBILITY | Z&K continuously monitors active and upcoming task orders through an internal resource tracking system. This allows us to identify potential resource needs in advance and proactively scale staffing levels by reassigning available personnel or activating backup inspectors from our prequalified internal roster. Our inspectors are cross-trained to handle a variety of disciplines, allowing for real -time shifts in deployment based on project need and inspector availability.

EMERGENCY AND SHORT-NOTICE TASK RESPONSE | For urgent or short -notice requests, Z&K maintains a ready bench of inspectors who can be mobilized quickly—often within 24 to 48 hours. We pre-load task order requirements into our mobile platform so that standby staff are briefed and prepared to report directly to job sites, minimizing administrative lag and ensuring uninterrupted field presence.

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KEY PERSONNEL OVERVIEW
Z&K Consultants, Inc. is proud to present a dedicated team of professionals with the technical expertise, certifications, and municipal experience necessary to support the City of Anaheim under this on -call inspection services contract. Our team includes leadership personnel responsible for contract administration and resource coordination, along with a core group of senior construction inspectors, each selected for their deep field experience and familiarity with public works standards, including Greenbook, Caltrans, ADA, and stormwater compliance. This table provides an overview of each proposed team member, including their role, responsibilities, certifications, municipal experience, and level of involvement during the contract term.

Name Role Responsibilities Location Level of Effort Education & Credentials Crystal Fraire,

PE, QSD/P
Principal-in-
Charge / Account
Manager
Serves as primary City contact,
manages overall contract
execution, staffing, QA/QC, billing,
and personnel compliance.

Operates in a virtual
capacity to support
efficient contract
oversight
Principal oversight
throughout
contract;
moderate daily
involvement
BSCE‚ Cal Poly Pomona | PE
(CA), QSD, QSP, OSHA 30,
Defensive Driving
Brittany Duhn,
PE, QSD/P Contract Manager
Coordinates daily inspection task
orders, manages inspector
assignments, reviews deliverables,
and supports field operations.

Operates in a virtual
capacity to support
efficient contract
oversight
Primary daily
manager for all
task orders and
field staff
coordination
BSCE, Cal Poly Pomona | PE
(CA), QSD, QSP, OSHA 30
Thomas Dawson,
CBO, ICC Cert.

Senior
Construction
Inspector, Deputy
/ Special Inspector
Performs field inspections on
infrastructure and facilities,
ensures code compliance,
manages field documentation and
contractor coordination.