1 A G R E E M E N T
THIS AGREEMENT ("Agreement"), dated for purposes of identification only this ____ day of ____________, 2026, is made and entered into by and between the
CITY OF ANAHEIM, a municipal corporation,
hereinafter referred to as "ANAHEIM,"
A
N
D
CONTEMPORARY SERVICES CORPORATION, a California corporation, hereinafter referred to as "CONTRACTOR."
ANAHEIM and CONTRACTOR are sometimes individually referred to herein as "Party" and collectively as "Parties."
W I T N E S S E T H:
WHEREAS, ANAHEIM is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on its business as it is now being conducted under the statutes of the State of California and the Charter of the City of Anaheim; and
WHEREAS, ANAHEIM desires to engage CONTRACTOR to provide crowd management/event security services for events at the Anaheim Convention Center; and WHEREAS, CONTRACTOR possesses the skill, experience, ability, background, certification and knowledge to provide crowd management/event security services as described in this Agreement; and
WHEREAS, ANAHEIM received a proposal from CONTRACTOR dated October 29, 2025, (the "Proposal"), has reviewed the previous experience and evaluated the expertise of CONTRACTOR, and desires to retain CONTRACTOR to render crowd management/event security services under the terms and conditions set forth in this Agreement.
NOW, THEREFORE, FOR AND IN CONSIDERATION OF THE MUTUAL
PROMISES, COVENANTS AND CONDITIONS HEREIN CONTAINED, THE PARTIES HERETO AGREE AS FOLLOWS:
2 1. SERVICES TO BE PROVIDED BY CONTRACTOR
In compliance with all of the terms and conditions of this Agreem ent, CONTRACTOR shall provide to ANAHEIM all labor, materials, tools, equipment, services, and incidental and customary work necessary to fully and adequately supply the services (“Services”) necessary and as are more particularly described in Exhibit "A" attached hereto and incorporated herein by this reference ("Scope of Services"). ANAHEIM may elect to delete certain tasks of the Scope of Services at its sole discretion.
2. TERM
The term of this Agreement shall commence on the Effective Date of this Agreement and shall terminate three (3) years thereafter, unless sooner terminated as provided herein ("Initial Term"). The Executive Director of Convention, Sports & Entertainment (“Director”) is hereby authorized to renew this Agreement upon the same terms and conditions for no more than two (2) additional one (1) year terms after the Initial Term ("Renewal Term"), unless CONTRACTOR provides written notice of termination no less than thirty (30) days prior to completion of the term in progress (hereinafter the phrases “Initial Term” and “Renewal Term,” if any, shall be collectively referred to as the “Term").
All parties recognize that the continuation of this Agreement after the close of any fiscal year of ANAHEIM, which fiscal year ends on June 30 of each year, shall be subject to budget approval providing for or covering such contract items as an expenditure in said budget.
ANAHEIM does not represent that said budget item will be actually adopted, said determination being the determination of the City Council at the time of the adoption of the budget herein. No penalty shall accrue to ANAHEIM in the event this provision shall be exercised. Should termination be accomplished in accordance with this Section, a settlement shall be negotiated by the parties based on items delivered, services provided, monies paid and monies due.
3. TIME OF PERFORMANCE
3.1 ANAHEIM and CONTRACTOR recognize that time is of the essence as to this Agreement and that ANAHEIM may suffer damages which are difficult to determine and accurately specify, such as additional contract administration expenses, if the Services are not provided as requested. CONTRACTOR and ANAHEIM agree to liquidated damages as reflected in Exhibit “ C”. CON TRACTOR acknowledges and agrees that the liquidated damages are intended to compensate ANAHEIM solely for CON TRACTOR’S failure and shall not excuse CONTRACTOR from liability from any other breach, including any failure of any of the work to conform to any requirements provided by local, state or federal laws, rules and regulations.
CONTRACTOR acknowledges and agrees that the foregoing liquidated damages have been set based o n an evaluation by ANAHEIM of damages that it will incur in the event of the late completion of the work per the Scope of Services. CON TRACTOR and ANAHEIM agree that 3 because of the nature of the Services it would be impractical or extremely difficult to f ix the amount of actual damages incurred by ANAHEIM due to a delay in completion of the work.
Accordingly, ANAHEIM and CON TRACTOR have agreed to such liquidated damages to fix CONTRACTOR’s costs and to avoid later disputes. It is understood and agreed by CONTRACTOR that any liquidated damages payable pursuant to this Agreement are not a penalty and represent a fair and reasonable estimate of compensation for losses to be incurred under the circumstances existing as of the effective date of this Agreement.
It is further mutually agreed that ANAHEIM shall have the right to deduct liquidated damages against progress payments or retainage. In the event the remaining unpaid Contract Amount is insufficient to cover the full amount of liquidated damages, CON TRACTOR shall pay the difference to ANAHEIM.
Permitting or requiring CONTRACTOR to continue and finish the Services or work, or any part thereof, after the deadline for completion shall not act as a waiver of ANAHEIM’s right to receive liquidated damages hereunder or any rights or remedies otherwise available to ANAHEIM.
3.2 The time period(s) specified for performance of the Services rendered, pursuant to this Agreement, shall be extended because of any delays due to unforeseeable causes beyond the control a nd without the fault or negligence of CONTRACTOR, including, but not restricted to, acts of God or of the public enemy, unusually severe weather, fires, earthquakes, floods, pestilence, and other natural catastrophes, epidemics, quarantine restrictions, riots, strikes, freight embargoes, wars, litigation, civil disturbance or disobedience, labor dispute, labor or material shortage, sabotage, government priorities, restraint by court order or public authority and action or non -action by or inability to obtai n the necessary authorization or approvals from any governmental agency or authority, and/or acts of any governmental agency, including ANAHEIM, which by the exercise of due diligence such Party could not reasonably have been expected to avoid and which by exercise of due diligence has been unable to overcome, if CONTRACTOR shall within ten (10) days of the commencement of such delay notify the Contract Administrator in writing of the causes of the delay. The Contract Administrator shall ascertain the facts and the extent of delay, and may extend the time for performing the Services for the period of the enforced delay if, in the judgment of the Contract Administrator, such delay is justified. The Contract Administrator’s determination shall be final and conclusive upon the Parties to this Agreement. In the event of delay, however caused, CONTRACTOR’s sole remedy shall be an extension of the Agreement, pursuant to this Section, and CONTRACTOR shall not be entitled to recover damages against ANAHEIM.
4. COMPENSATION
4.1 ANAHEIM shall pay CONTRACTOR for the Services render ed, pursuant to this Agreement, in accordance with the costs set forth in attached Exhibit " B,” incorporated herein by this reference ("Fee Structure"). CONTRACTOR and ANAHEIM agree that no changes 4 to the hourly rates and charges set forth in the Fee Structure shall be made during the term of this Agreement without the prior written approval of ANAHEIM.
4.2 It is understood by and ag reed between the Parties to this Agreement that full and complete payment for all Services provided in accordance with this Agreement shall not exceed Three Hundred Fifty Thousand Dollars and No/100 Cents ($350,000.00) per year of the Term of the Agreement and a total amount to exceed of One Million, Fifty Thousand Dollars ($1,050,000.000) for the Initial Term of the Agreement (“Contract Amount”).
4.3 The Executive Director of the Convention Sports & Entertainment Department (“Director”) or designee is authorized to approve additional ex penditures not to exceed twenty percent (20%) of the Contract Amount for Extra Work not included in the Scope of Work, if the Director or designee determines, in their sole discretion, (i) additional product or services of a like nature that were not foreseen by the using department at the time of bid are required by the CITY; (ii) budget appropriations are available; and (iii) in the professional opinion of the Director or designee, it is in the City's best interest to do so. .01 In no event shall CONTRACTOR render Extra Work beyond the scope of this Agreement without the authorization of the Director or designee. .02 All Extra Work approved in writing by the Director or designee shall be billed at the rates set forth in Exhibit B
.03 Except for the authority granted the Director or designee, as specifically provided in Section 4.3 hereof, no additional Services or Extra Work beyond the scope of this Agreement shall be rendered by CONTRACTOR unless the Extra Work is first approved by written amendment of this Agreement.
.04 As used herein, "Extra Work" means additional hours of work that is determined by ANAHEIM to be necessary for the proper completion of the Services.
4.4 Upon the first anniversary of the Effective Date, as defined herein, and upon each anniversary of the Effective Date thereafter, CON TRACTOR may submit a request for adjustment of rates for the City’s approval, as set forth in the Fee Structure, and shall be adjusted in proportion to changes in the Consumer Price Index. Such adjustment shall b e made by multiplying CONTRACTOR ’s hourly rates set forth in the Fee Structure by a fraction, the numerator of which is the value of the Consumer Price Index for the calendar month three (3) months preceding the calendar month for which such adjustment is to be made and the denominator of which is the value of the Consumer Price Index for the same calendar month immediately prior to the Effective Date. For example, if the adjustment is to occur effective June 1, 2026, the index to be used for the numerator is the index for the month of March 2026 and the index to be used for the denominator is the index for the month of March of the year preceding the Effective Date. The "Consumer Price Index" to be used in such calculation is the Consumer Price Index, All Urban 5 Consumers (All Items), for the Los Angeles Anaheim Riverside Metropolitan Area, published by the United States Department of Lab or, Bureau of Labor Statistics (1982 84 = 100). If both an official index and one or more unofficial indices are published, the official index shall be used. If said Consumer Price Index is no longer published at the adjustment date, it shall be constructed by conversion tables included in such new index.
4.5 CONTRACTOR shall submit monthly invoices to ANAHEIM describing the work performed the preceding month. CONTRACTOR's bills shall include the name and title of the person who performed the work, a b rief description of the Services performed and/or the specific task in the Scope of Services to which it relates, the date the Services were performed, the number of hours spent on all work billed on an hourly basis, and a description of any reimbursable expenditures. ANAHEIM shall pay CONTRACTOR no later than thirty (30) days after approval of the monthly invoice by ANAHEIM staff.
4.6 All Parties recognize that the continuation of this Agreement after the close of any fiscal year of ANAHEIM, which fiscal year ends on June 30 of each year, shall be subject to budget approval providing for or covering such contract items as an expenditure in said budget.
ANAHEIM does not represent that said budget item will be actually adopted, said determination being the determination of the City Council at the time of the adoption of the budget herein. No penalty shall accrue to ANAHEIM in the event this provision shall be exercised. Should termination be accomplished in accordance with this Section, a settlement sha ll be negotiated by the Parties based on items delivered, services provided, monies paid and monies due.
5. PROJECT MANAGER
5.1 CONTRACTOR shall designate a Project Manager, who shall coordinate the Services. This Project Manager shall be available to ANAHEIM at all reasonable times during the Term of this Agreement. It is expressly understood that the experience, knowledge, capability and reputation of the Project Manager is a substantial inducement for ANAHEIM to enter into this Agreement. Therefore , the Project Man ager shall be responsible during the Term of this Agreement for directing all activities of CONTRACTOR and devoting sufficient time to personally supervise the provision of Services hereunder. The Project Manager may not be changed by CONTRACTOR and no other personnel may be assigned to supervise the Services to be provided hereunder without the express written consent of ANAHEIM.
5.2 Any personnel or subcontractor, if any, who fail or refuse to perform the Services in a manner acceptable to ANAHEIM, or who are determined by ANAHEIM, in its sole discretion, to be uncooperative, incompetent, a threat to the adequate or timely completion of the Services, or a threat to the safety of persons or property, shall be promptly removed and.
6 6. ADMINISTRATION
This Agreement will be administered by the Convention, Sports & Entertainment Department. The employees of the Convention, Sports & Entertainment Department shall be authorized to take the following actions pursuant to this Agreement:
(i) The Executive Director of Convention, Sports & Entertainment is authorized to take any and all actions on behalf of ANAHEIM as set forth herein and to terminate services in accordance with Section 25 of this Agreement.
(ii) The Contract Administrator i s authorized to take those specific actions set forth herein and review and approve all Services performed by CONTRACTOR under this Agreement, including any revisions to billing rates as further described in Section 4.5 above. The Contract Administrator shall not be authorized to terminate Services under this Agreement.
7. STANDARD OF CARE
7.1 CONTRACTOR shall perform all Services under this Agreement in a skil lful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. CONTRACTOR represents and maintains that it is skilled in the professional calling necessary to perform the Services.
CONTRACTOR warrants that all employees and subcontractors, if any, shall have sufficient skill and experience to perform the Services assigned to them. By delivery of completed work, CONTRACTOR certifies that the work conforms to the requirements of this Agreement; all applicable federal, state and local laws; and the professional standard of care.
7.2 CONTRACTOR represents and warrants to ANAHEIM that it has, shall obtain, and shall keep in full force in effect during the term hereof, at its sole cost and expense, all licenses, permits, qualifications, insurance and app rovals of whatsoever nature that is legally required of CONTRACTOR to practice its profession. CONTRACTOR shall maintain a City of Anaheim business license during the term of this Agreement.
8. FAMILIARITY WITH WORK
By executing this Agreement, CONTRAC TOR represents and warrants that CONTRACTOR: (i) has thoroughly investigated and considered the Services to be performed; (ii) has carefully considered how the Services should be provided; and (iii) fully understands the facilities, difficulties and restrictions attending the provision of the Services under this Agreement.
Should CONTRACTOR discover any latent or unknown conditions materially differing from those inherent in the provision of such Services or as represented by ANAHEIM, CONTRACTOR shall imme diately inform ANAHEIM of such fact and shall not proceed except at CONTRACTOR’s risk until written instructions are received from ANAHEIM.
7 9. INDEPENDENT CONTRACTOR
9.1 Neither ANAHEIM nor any of its employees shall have any control over the manner, mode or means by which CONTRACTOR, its agents or employees, perform the services required herein, except as otherwise set forth herein. Except as expressly provided herein, ANAHEIM shall have no voice in the selection, discharge, supervision or control of CONTRACTOR’s employees, servants, representatives or agents, or in fixing their number, compensation or hours of service. CONTRACTOR shall perform all services required herein as an independent contractor of ANAHEIM and shall remain at all times, as to ANAHEIM, a wholly independent contractor with only such obligations as are consistent with that role. CONTRACTOR shall not at any time or in any manner represent that it or any of its agents or employees are agents or employees of ANAHEIM. ANAHEIM shall not in any way or for any purpose become or be deemed to be a partner of CONTRACTOR in its business or otherwise or a joint venturer or a member of any joint enterprise with CONTRACTOR.
9.2 In consideration for the compensation paid to CONTRACTOR by ANAHEIM, CONTRACTOR agrees that ANAHEIM shall not be liable or responsible for any benefits, including, but not limited to, worker’s compensation, disability, retirement, life, unemployment, health or any other benefits, and CONTRACTOR agrees that it shall not sue or file a claim, petition or application therefor against ANAHEIM or any of its officers, employees, agents, representatives or sureties.
10. INSURANCE
Without limiting ANAHEIM’S right to indemnification, it is agreed that CONTRACTOR shall secure, prior to commencing any activities under this Agreement, and maintain, during the term of this Agreement, minimum limits of insurance coverage as follows:
Workers’ Compensation Insurance as required by California law and Employers Liability Insurance in an amount not less than $1,000,000.
Commercial General Liability Insurance, including coverage for Premises and Operations, Contractual Liability, Personal Injury Liability, Products/Completed Operations Liability, as well as Independent CONTRACTOR’S Liability where appropriate, in an amount not less than $2,000,000 per occurrence, $4,000,000 annual aggregate. Such insurance shall be written on a primary basis but may include a deductible or self-insured retention of more than $10,000 per occurrence, provided that such deductible or self-insured retention is disclosed to ANAHEIM, in writing, prior to the inception of this Agreement.
Commercial Automobile Liability Coverage as required by California law, including—as applicable—owned, non-owned, and hired autos, in an amount not less than $2,000,000 per occurrence, combined single limit.
8 Professional Liability Insurance, inclusive of Cyber Liability Insurance where required, in an amount not less than $2,000,000. Such insurance shall be written on a primary basis but may include a deductible or self-insured retention of more than $10,000 per occurrence, provided that such deductible or self-insured retention is disclosed to ANAHEIM, in writing, at the inception of this Agreement.
Any required coverage written with primary and excess layers to satisfy the minimum requirements of this Agreement must be submitted for approval by ANAHEIM’s Risk Manager prior to the inception of the final Agreement.
CONTRACTOR is responsible for the satisfaction of any deductible or self-insured retention obligation.
CONTRACTOR agrees that this insurance shall not be voluntarily cancelled by CONTRACTOR or limited in scope or coverage by CONTRACTOR until after thirty (30) days prior written notice has been given to the City Clerk, City of Anaheim, 200 S. Anaheim Blvd., Anaheim, CA 92805. This does not apply to cancellation for non-payment of premium, which requires notice of not less than ten (10) days.
Each insurance policy required by this Agreement shall contain the following clause or shall otherwise provide for the following conditions:
Each insurance policy required by this Agreement, except policies for Professional Liability and Workers’ Compensation, shall contain the following clauses or shall otherwise provide for the following conditions:
“It is agreed that any insurance maintained by CONTRACTOR pursuant to this Agreement shall be primary to, and not contribute with, any insurance or self- insurance maintained by the City of Anaheim.”
“The City of Anaheim, its officers, agents, employees, representatives and volunteers are included as additional insured with respect to the scope of work, operations, and/or activities of or performed on behalf of or at the direction of the Named Insured, performed under this Agreement with the City of Anaheim.”
Prior to commencing any work under this Agreement, CONTRACTOR shall deliver to ANAHEIM insurance certificates confirming the existence of the insurance required under this Agreement, and including the applicable clauses referenced above. Also, within thirty (30) days of the execution date of this Agreement, CONTRACTOR shall provide ANAHEIM (i) endorsements to the insurance policies that add to these policies the applicable clauses referenced above, or (ii) in lieu of said endorsements, documentation acceptable to ANAHEIM evidencing that the coverage, terms, and conditions set forth in the above-referenced clauses are 9 otherwise included in said insurance policies. Insurance required hereunder shall be placed with insurers (i) admitted to write insurance in California, (ii) possessing an A. M. Best’s rating of A VII or higher, or (iii) otherwise acceptable to ANAHEIM, with prior written permission from ANAHEIM. In the event that a claim or other legal action is filed against ANAHEIM, and if ANAHEIM, in its good faith opinion, believes it may have coverage under any of the insurance required herein, then ANAHEIM has the right to demand, and to receive within a reasonable time period, copies of the insurance policies related to such required insurance; provided, however, that this provision shall not apply if the parties agree that CONTRACTOR shall fully defend, hold harmless, and indemnify ANAHEIM against any such claim or other legal action.
In addition to other remedies ANAHEIM may have if CONTRACTOR fails to provide or maintain any insurance policies or policy endorsements to the extent and within the time required, ANAHEIM may, at its sole option:
Order CONTRACTOR to stop work under this Agreement and/or withhold any payment(s) that become due to CONTRACTOR hereunder until CONTRACTOR demonstrates compliance with the requirements hereof.
Terminate this Agreement.
Exercise of any of the above remedies, however, is an alternative to other remedies ANAHEIM may have and is not the exclusive remedy for CONTRACTOR’S failure to maintain insurance or secure appropriate endorsements.
Nothing herein contained shall be construed in any way as limiting the extent that an CONTRACTOR may be held responsible for payments of damages to persons or property resulting from CONTRACTOR’S, (or CONTRACTOR’S AGENT or SUB-AGENT, if any) performance of the work covered under this Agreement.
In the event CONTRACTOR hires other persons or firms to perform some of the work related to this Agreement, CONTRACTOR shall ensure (i) that the acts or omissions of such persons or firms are covered under the above-referenced liability insurance, or (ii) that such firms maintain insurance equal to or better than, and subject to the same limits, terms and conditions as, the insurance required of CONTRACTOR under this Agreement (except for firms that are not performing professional services—such firms shall not be required to carry the above-referenced professional liability insurance); and in either instance, CONTRACTOR shall provide, or cause to be provided, evidence of such insurance coverage, reasonably acceptable to ANAHEIM.
ANAHEIM’S Risk Manager is hereby authorized to amend or reduce the requirements set forth herein if such customer-generated requested amendment or reduction request is in ANAHEIM’S best interest.
10 11. INDEMNIFICATION
As respects acts, errors or omissions in the performance of professional services, CONTRACTOR agrees to indemnify and hold harmless ANAHEIM, its officials, officers, and employees from and against any and all claims, losses, damages, defense costs, or liability, of any kind or nature, directly arising out of the negligent acts, errors or omissions of the CONTRACTOR or any SUB-AGENT in the performance of professional services under this Agreement.
As respects all acts, errors or omissions that do not arise directly out of the performance of professional services, including but not limited to those acts, errors or omissions typically covered by general and automobile liability insurance, CONTRACTOR agrees to indemnify, defend (at ANAHEIM'S option), and hold harmless ANAHEIM, its officials, officers, employees, agents, and representatives from and against any and all claims, losses, damages, defense costs, or liability, of any kind or nature (collectively referred to hereinafter as “Claims”), arising out of or in connection with CONTRACTOR’S (or CONTRACTOR'S AGENT or SUB- AGENT, if any) acts, errors, omissions, or work, relative to this Agreement, except for those Claims that arise out of the sole negligence or willful misconduct of ANAHEIM.
The obligations set forth in this indemnification provision (i) shall be in effect without regard to whether or not ANAHEIM, CONTRACTOR or any other person or entity maintains or fails to maintain insurance coverage or a self-insurance program, for any such Claim(s); and (ii) shall survive the termination of this Agreement.
12. PROGRESS
CONTRACTOR is responsible for keeping the Contract Administrator and/or his/her duly authorized designee informed on a regular basis regarding the status and progress of the Services, activities performed and planned, and any required meetings.
13. PROHIBITION AGAINST ASSIGNMENTS AND TRANSFERS
The Parties recognize that a substantial inducement to ANAHEIM for entering into this Agreement is the professional reputation, experience and competence of CONTRACTOR.
Neither the whole nor any interest in, nor any of the rights or privileges granted under this Agreement shall be assigned, transferred or encumbered in any way without the prior written consent of ANAHEIM. Any such purported assignment, transfer, encumbrance, pledge, subuse, or permission given without such consent shall be void as to ANAHEIM. If ANAHEIM approves an assignment or transfer, this Agreement and the covenants and conditions contained herein shall be binding upon and inure to the benefit of and shall apply to the permitted successors and assigns of CONTRACTOR.
11 14. SUBCONTRACTING
CONTRACTOR shall not subcontract any portion of the work to be performed under this Agreement without the prior written authorization of ANAHEIM. CONTRACTOR shall be fully responsible to ANAHEIM for all acts and omissions of any approved subcontractor.
Nothing in this Agreement shall create any contractual relations hip between ANAHEIM and subcontractor nor shall it create any obligation on the part of ANAHEIM to pay or to see to the payment of any monies due to any such subcontractor other than as otherwise required by law.
ANAHEIM is an intended beneficiary of any work performed by any subcontractor for purposes of establishing a duty of care between the subcontractor and ANAHEIM pursuant to this Agreement.
15. USE AND OWNERSHIP OF DOCUMENTS AND DATA
15.1 ANAHEIM shall furnish to CONTRACTOR such documents and materials as may be relevant and pertinent to the provision of services hereunder as ANAHEIM may possess or acquire.
15.2 All documents and materials furnished by ANAHEIM to CONTRACTOR pursuant to Section 15.1, shall remain the property of ANAHEIM and shall be returned to ANAHEIM upon termination of this Agreement, for any reason. All documents or material prepared or caused to be prepared by CONTRACTOR, its officers, employees, agents and subcontractors, in the course of implementing this Agreement, sh all become the exclusive property of ANAHEIM, and ANAHEIM shall have the sole right to use such materials in its discretion without further compensation to CONTRACTOR or any other party. CONTRACTOR shall, at CONTRACTOR’s sole cost and expense, provide suc h documents and material to ANAHEIM upon prior written request.
15.3 Documents and material prepared by CONTRACTOR, pursuant to this Agreement, are not intended or represented to be suitable for reuse by ANAHEIM or others on any other project. Any use of completed documents for other projects and any use of incomplete documents without specific written authorization from CONTRACTOR will be at ANAHEIM’s sole risk and without liability to CONTRACTOR. Further, any and all liability arising out of changes made to CONTRACTOR’s deliverables under this Agreement by ANAHEIM or persons other than CONTRACTOR, is waived against CONTRACTOR and ANAHEIM assumes full responsibility for such changes unless ANAHEIM has given CONTRACTOR prior notice and has received from CONTRACTOR written consent for such changes.
16. CONFIDENTIALITY
12 All documents, including drafts, preliminary drawings or plans, notes, ideas and communications that result from the Services provided under this Agreement, shall be kept confidential by CONTRACTOR unless ANAHEIM authorizes, in writing, the release of said information.
17. INTELLECTUAL PROPERTY INDEMNITY
CONTRACTOR shall defend and indemnify ANAHEIM, its agents, officers, representatives and employees against any and all liability, in cluding costs, for infringement of any United States’ letters patent, trademark, or copyright infringement, including costs, contained in the work product or documents provided by CONTRACTOR to ANAHEIM pursuant to this Agreement.
18. RECORDS
CONTRACTOR shall keep records and invoices in connection with the work to be performed under this Agreement. CONTRACTOR shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures and disbursements charged to ANAHEIM, for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to CONTRACTOR under this Agreement.
All such records and invoices shall be clearly identifiable. CONTRACTOR shall a llow a representative of ANAHEIM to examine, audit and make transcripts or copies of such records and any other documents created, pursuant to this Agreement, during regular business hours.
CONTRACTOR shall allow inspection of all work, data, Documents, p roceedings and activities related to the Agreement for a period of three (3) years from the date of final payment to CONTRACTOR under this Agreement.
19. WITHHOLDINGS
ANAHEIM may withhold payment to CONTRACTOR of any disputed sums until satisfaction of the dispute with respect to such payment. Such withholding shall not be deemed to constitute a failure to pay according to the terms of this Agreement. CONTRACTOR shall not discontinue work as a result of such withholding. CONTRACTOR shall have an immediate right to appeal to the City Manager or his/her designee with respect to such disputed sums.
CONTRACTOR shall be entitled to receive interest on any withheld sums at the rate of return that ANAHEIM earned on its investments during the time period, from the date of withholding of any amounts found to have been improperly withheld.
20. ERRORS AND OMISSIONS
In the event of errors or omissions that are due to the negligence or professional inexperience of CONTRACTOR which result in expense to ANAHEIM greater than what would have resulted if there were not errors or omissions in the work accomplished by CONTRACTOR, 13 the additional cost and expense shall be borne by CONTRACTOR. Nothing in this paragraph is intended to limit ANAHEIM’s rights under the law or any other sections of this Agreement.
21. ANAHEIM'S RIGHT TO EMPLOY OTHER CONTRACTORS
CONTRACTOR acknowledges and agrees that this Agreement and the provision of services hereunder are nonexclusive and that ANAHEIM may enter into similar agreements with other entities for the provision of similar services.
22. CONFLICTS OF INTEREST
CONTRACTOR or its employees may be subject to the provisions of the California Political Reform Act of 1974 (the "Act"), which: (1) requires such persons to disclose any financial interest that may foreseeably be materially affected by the work performed under this Agreement; and (2) prohibits such persons from making, or participating in making, decisions that will foreseeably financially affect such interest.
If subject to the Act, CONTRACTOR shall conform to all requirements of the Act. Failure to do so constitutes a material breach and is grounds for immediate termination of this Agreement by ANAHEIM. CONTRACTOR shall indemnify and hold harmless ANAHEIM for any an d all claims for damages resulting from CONTRACTOR’s violation of this Section.
23. NOTICES
All notices, demands or other writings to be made, given or sent hereunder, or which may be so given or made or sent by either ANAHEIM or CONTRACTOR to the other shall be deemed to have been given when in writing and personally delivered or if mailed on the third (3rd) day after being deposited in the United States mail, certified or registered, postage prepaid, and addressed to the respective Parties at the following addresses:
If to ANAHEIM: City Clerk
City of Anaheim
200 S. Anaheim Boulevard, 2nd Floor
Anaheim, California 92805
FAX No. (714) 765-4105
With copies to: Convention Sports & Entertainment Department City of Anaheim
800 W. Katella Ave.
Anaheim, California 92802
14 To CONTRACTOR: Contemporary Services Corporation
Attn: James Granger
17101 Superior Street
Northridge, California 91325
Phone No. (714) 937-5150
24. ENFORCEMENT OF AGREEMENT
24.1 Events of Default.
.01 For purposes of this Section 24, the word “Default” shall mean the failure of CONTRACTOR to perform any of CONTRACTOR’s duties or obligations or the breach by CONTRACTOR of any of the terms and conditions set forth in this Agreement. In addition, CONTRACTOR shall be deemed t o be in Default upon CONTRACTOR’s (i) application for, consent to, or suffering of, the appointment of a receiver, trustee or liquidator for all or a substantial portion of its assets; (ii) making a general assignment for the benefit of creditors; (iii) be ing adjudged bankrupt; (iv) filing a voluntary petition or suffering an involuntary petition under any bankruptcy, arrangement, reorganization or insolvency law (unless in the case of an involuntary petition, the same is dismissed within thirty (30) days of such filing); or (v) suffering or permitting to continue unstayed and in effect for fifteen (15) consecutive days any attachment, levy, execution or seizure of all or a substantial portion of CONTRACTOR’s assets or of CONTRACTOR’s interests hereunder.
.02 ANAHEIM shall not be deemed to be in Default in the performance of any obligation required to be performed by ANAHEIM hereunder unless and until ANAHEIM has failed to perform such obligation for a period of thirty (30) days after receipt of written notice from CONTRACTOR specifying in reasonable detail the nature and extent of any such failure; provided, however, that if the nature of ANAHEIM’s obligation is such that more than thirty (30) days are required for its performance, then ANAHEIM shall not b e deemed to be in Default if ANAHEIM shall commence to cure such performance within such thirty (30) day period and thereafter diligently prosecute the same to completion.
24.2 Immediate Termination for CONTRACTOR’s Default. In the event of any Default by CONTRACTOR, ANAHEIM may immediately terminate this Agreement. Such termination shall be effective immediately upon receipt by CONTRACTOR of written notice from ANAHEIM. In such event, CONTRACTOR shall have no further rights hereunder, and ANAHEIM shall have all other rights and remedies as provided by law.
24.3 Termination Without Cause. ANAHEIM may terminate this Agreement at any time without the necessity of cause or Default by giving seven (7) days notice in writing to CONTRACTOR. In such event, the Parties shall have no further rights hereunder, except that CONTRACTOR shall be paid for all services adequately rendered prior to such termination.
CONTRACTOR may not terminate this Agreement except for cause. 15 25. COMPLIANCE WITH ALL LAWS
CONTRACTOR shall at its own cost and expense comply with all statutes, ordinances, regulations and requirements of all governmental entities, including federal, state, county or municipal, whether now in force or hereinafter enacted. In addition, all work pre pared by CONTRACTOR shall conform to applicable local, county, state and federal laws, rules, regulations and permit requirements and be subject to approval of the Project Administrator.
26. WAIVER
A waiver by either Party of any breach, of any term, covenant or condition contained herein shall not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant or condition contained herein, whether of the same or a different character.
27. INTEGRATED CONTRACT
This Agreement and the Exhibits hereto contain the entire agreement of ANAHEIM and CONTRACTOR with respect to the matters covered hereby, and no agreement, statement or promise made by either ANAHEIM or CONTRACTOR which is not contained herein, shall be valid or bindi ng. No prior agreement, understanding or representation pertaining to any such matter shall be effective for any purpose.
28. CONFLICTS OR INCONSISTENCIES
In the event there are any conflicts or inconsistencies between this Agreement and the Exhibits, or any other attachments attached hereto, the terms of this Agreement shall govern.
29. INTERPRETATION
Each Party acknowledges that he/she/it has had the benefit of advice of competent legal counsel with respect to its decision to enter this Agreement. The provisions of this Agreement shall be interpreted to give effect to their fair meaning and shall be construed as prepared by both Parties.
30. AMENDMENTS
This Agreement may be modified or amended only by a written document executed by both CONTRACTOR and ANAHEIM and approved as to form by the City Attorney.
31. SEVERABILITY
If any term or provision of this Agreement or the application thereof to any person or circumstance shall, to any extent, be held invalid or unenforceable, the rema inder of this Agreement, or the application of its terms and provisions to persons and circumstances other than those to which it has been held invalid or unenforceable shall not be affected thereby, and each 16 term and provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law.
32. REMEDIES CUMULATIVE
The remedies given to ANAHEIM and CONTRACTOR herein shall be cumulative and are given without impairing any other rights given ANAHEIM or CONTRACTOR by statute or law now existing or hereafter enacted and the exercise on any one (1) remedy by ANAHEIM or CONTRACTOR shall not exclude the exercise of any other remedy.
33. NO THIRD PARTY BENEFICIARIES
The Parties intend that neither rights nor remedies be granted to any th ird party as a beneficiary of this Agreement or of any covenant, duty, obligation or undertaking established herein.
34. CONTROLLING LAW AND VENUE
The laws of the State of California shall govern this Agreement and all matters relating to it and any ac tion brought relating to this Agreement shall be adjudicated in a court of competent jurisdiction in the County of Orange.
35. DISCRIMINATION
CONTRACTOR agrees not to discriminate against any person or class of persons by reason of sex, color, race, creed, religion, marital status, handicap, ancestry, national origin or other prohibited basis in its provision of Services or hiring of subcontractors or employees. To the extent this Agreement provides that CONTRACTOR offer accommodations or services to th e public, such accommodations or services shall be offered by CONTRACTOR to the public on fair and reasonable terms.
36. AUTHORITY
Each individual executing this Agreement on behalf of a corporation, nonprofit corporation, partnership or other entity or organization, represents and warrants the he or she is duly authorized to execute and deliver this Agreement on behalf of such entity or organization and that this Agreement is binding upon the same in accordance with its terms. CONTRACTOR shall, at ANAHEIM’s request, deliver a certified copy of it governing board’s resolution or certificate authorizing or evidencing such execution.
37. EFFECTIVE DATE
This Agreement shall be effective on July 1, 2026 ("Effective Date"). 17 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed on the dates hereinafter respectively set forth.
DATE OF EXECUTION:
CITY OF ANAHEIM
a municipal corporation
By:
“ANAHEIM”
ATTEST:
By: _
City Clerk of Anaheim
DATE OF EXECUTION:
CONTEMPORARY SERVICES CORPORATION,
a California corporation
By: _____________________________________
Printed Name: _____________________________
Title: ___________________________________
“CONTRACTOR”
APPROVED AS TO FORM:
ROBERT FABELA, CITY ATTORNEY
By:
Bryn M. Morley
Deputy City Attorney
Dated:
158629
Attachments: Exhibit A
Exhibit B
Exhibit C
Description Unit of Measure Unit Cost
Crowd Management/ Event Security Staff - Regular Time: For all crowd management/event security shifts, excluding holidays. HOURLY $32.20 Crowd Management/ Event Security Staff - Overtime: For crowd control management/event security personnel that work beyond eight (8) continuous hours in a single shift that is not during a holiday. HOURLY $48.30 Crowd Management/ Event Security Staff - Holiday Hourly Rate: For all crowd management/ event security shifts during a holiday. HOURLY $48.30 Crowd Management/ Event Security Staff SUPERVISOR - Regular Time: For all event supervisor shifts, excluding holidays. HOURLY $34.70 Crowd Management/ Event Security Staff SUPERVISOR - Overtime: For crowd control management/event security personnel that work beyond eight (8) continuous hours in a single shift that is not during a HOURLY $52.05 Crowd Management/ Event Security Staff SUPERVISOR - Holiday Hourly Rate: For all event supervisor shifts during a holiday. HOURLY $52.05 Event Coordinator-Regular-Hourly Rate: For all event coordinator shifts, excluding holidays. HOURLY $39.70
Event Coordinator – Overtime Hourly Rate: For event coordinator personnel that work beyond eight (8) continuous hours in a single shift that is not during a holiday. HOURLY $59.55
Event Coordinator-Holiday-Hourly Rate: For all event coordinator shifts during a holiday. HOURLY $59.55
EXHIBIT A
RATES
EXHIBIT B
SCOPE OF SERVICES
A. Overview
1. City of Anaheim seeks a qualified licensed crowd management/event security company/Agency to provide crowd management /event security personnel for events at the Anaheim Convention Center (ACC) on an as-needed basis throughout the year, per the RFP specifications to supplement ACC crowd management personnel.
2. Agency must provide everything necessary at the Agency’s expense, including, but not limited to, all labor, prep work, materials, supplies, parts, tools, equipment, and the like required to perform and complete the required task.
3. All work must be done per these specifications, according to all applicable and acceptable industry standards, of the highest quality workmanship commensurate with the required work and completed by the time required.
4. The crowd management/event security services include but are not limited to meeting and greeting individuals at assigned posts, monitoring and responding to crowd management/event security issues, and performing the Post Orders and Pass Down duties.
5. Agency must comply with and be fully responsible at all times for being up-to- date regarding all applicable legal requirements in accordance with the attached specifications.
6. Once the master agreement is issued, the awarded vendor(s) must have adequate staff on any requested days including during the holidays.
7. As requested by the City Project Manager (CPM), provide crowd management/event security duties, such as checking personal items (bags, strollers, etc.), wanding individuals & articles, coat check and any other crowd management/event security services for a particular event as needed. Agency is responsible for providing wands and walk-through metal detector equipment as requested and/or as available.
8. Flashlights, communication devices, and/or any other standard equipment that crowd management/event security personnel carries will be provided by the crowd management/ event security company and included in the hourly cost.
B. Definitions
1. Post Orders: Assignment instructions for each post, whether a fixed location or roaming location(s), must be adhered to in their entirety. Post Orders are subject to change by the City of Anaheim.
2. Crowd Management/Event Security -Regular Time-Hourly Rate: For all crowd management/event security shifts, excluding holidays.
3. Crowd Management/Event Security – Overtime Hourly Rate: For crowd control management/event security personnel that work beyond eight (8) continuous hours in a single shift that is not during a holiday.
4. Crowd Management/Event -Holiday-Hourly Rate: For all crowd management/ event security shifts during a holiday.
5. Crowd Management/Event Security Supervisor-Regular-Hourly Rate: For all event supervisor shifts, excluding holidays.
6. Crowd Management/Event Security Supervisor – Overtime Hourly Rate: For crowd control management/event security personnel that work beyond eight (8) continuous hours in a single shift that is not during a holiday.
7. Crowd Management/Event Security Supervisor-Holiday-Hourly Rate: For all event supervisor shifts during a holiday.
8. Event Coordinator-Regular-Hourly Rate: For all event coordinator shifts, excluding holidays.
9. Event Coordinator – Overtime Hourly Rate: For event coordinator personnel that work beyond eight (8) continuous hours in a single shift that is not during a holiday.
10. Event Coordinator-Holiday-Hourly Rate: For all event coordinator shifts during a holiday.
11. Exceptions: Stated in the Posts: Site Specific section.
12. Late: Defined as one minute after the start of the shift or end of a break.
C. Security Guard Training and Qualifications
1. Security Guard Removal and Reassignment
a. Crowd management/event security /supervisor/liaison personnel that do not meet all legal requirements and all requirements as specified herein, as deemed by the City Project Manager (CPM)'s sole discretion will be immediately removed from post assignment. Such personnel will not be permitted to be reassigned to any City post, and must be replaced immediately with different crowd management/event security personnel who meets all legal requirements and all requirements as specified herein; NO EXCEPTIONS.
b. At City’s sole discretion, City may allow crowd management/event security personnel, who is removed from post assignment, to be reassigned only after said crowd management/event security personnel has been fully retrained or received additional training at the Agency’s sole expense and to City’s satisfaction.
2. Supervisor/ Liaison Crowd Management/ Event Security Requirements a. Meets all of the foregoing requirements in addition to the following:
i. Has at least 12 months prior work experience as a crowd management/event security supervisor.
ii. Has training and supervisory experience commensurate with the requirements specified herein.
iii. Ensure that all posts have an approved crowd management/event security personnel at all times and for the duration required. iv. Ensure that the Agency provides approved crowd management/event security for any late, absent, or dismissed crowd management/event security personnel.
v. Act as the liaison between City and the Agency regarding all issues pertaining to any crowd management/event security personnel and their performance.
vi. Be available twenty-four (24) hours a day, seven (7) days a week, fifty-two (52) weeks a year, including holidays, by telephone to respond to any issues that may arise as specified herein and respond to any such inquiries in a timely manner while implementing appropriate resolution actions during contracted event timeline.
3. Assigned Crowd Management/Event Security Requirements a. Abide by all requirements as specified herein.
b. Abide by all legal requirements.
c. Abide by all applicable California Bureau of Security and Investigative Services requirements.
d. Hold a valid security guard certification (guard card) if performing event security functions and as required by Bureau of Security and Investigative Services (BSIS) regulations
e. Wear the appropriate uniform at all times while performing duties. f. Show up on time, as scheduled, and work the duration of the assigned shift. g. Perform all of the Post Orders as applicable.
h. Perform duties in a professional manner at all times, including appropriate behavior and attitude, well-maintained appearance including, but not limited to: no jewelry except a wedding ring and/or watch and no visible tattoos. i. Exhibit competent command of the English language and efficient communication with the public.
D. General Requirements
1. All Agency crowd management/event security personnel will be interacting with guests, attendees, staff, etc. and must have strong communication, de-escalation and negotiation skills, as well as possess keen observation skills, and have the ability to identify, monitor, and address any potential issues that might occur. Duties shall include but are not limited to the following: Crowd management and security for all types of events ranging from concerts to special events that have small to very large attendance numbers; the ability to interpret, check and identify credentials for access to restricted areas; provide directions; coordinate and manage crowds in a safe manner during an evacuation; communicate via radio and/or phone; observe and report suspicious activity; watch for and report irregularities (e.g. fire hazards, leaking pipes, lights left on, unlocked security doors, etc.). For any individuals that are acting as an Event Coordinator or Supervisor, they must also be able to supervise and manage personnel; have knowledge of the location of major buildings or landmarks; be familiar with all City requirements related to the services to be provided.
2. Agency shall provide proposed crowd management/event security staffing and supervisor ratio levels subject to the review and approval by City and City shall retain the right to set staffing levels for all events. Any deviation from the approved plan must be pre-approved by City.
3. Staffing levels including supervisor/crowd management/event security and specific posts will be determined by City with assistance from the Agency and City will have the final decision as to the number of Agency personnel to be used and the placement. Agency shall provide (i) at least one (1) Supervisor, who shall act as the Event Coordinator when the number of staffing requested is less than ten (10), but more than four (4) personnel; (ii) for any concert or large public shows, when the staffing request exceeds twenty (20) personnel, an Event Coordinator will be added to the staffing call. A Supervisor shall not supervise more than twelve (12) personnel on any staffing call. Whenever the staffing call exceed twelve (12) personnel, an additional Supervisor(s) will be added as needed so that each Supervisor is supervising no more than twelve (12) personnel during the requested shift.
4. The Event Coordinator or Supervisor will serve as the primary point of contact and will be responsible for all aspects of the services to be provided, including but not limited to: coordinating and scheduling, checking personnel in and out, time and attendance keeping, attending all event meetings as required/requested by client and/or ACC, proper invoicing, communication with the ACC, conveying information to their staff, and posting procedures and instructions for their staff on specific events.
The Event Coordinator or Supervisor is responsible for ensuring that the City’s requirements are met; all personnel are in place for their assignments; their staff is equipped to perform their duties, and that staff is informed and on time. The Event Coordinator or Supervisor shall be present on-site during all event operation hours.
5. Onsite communication between Agency staff shall be conducted either in person or via two way radios, which Agency shall provide at no cost unless City elects to provide two way radios for use by Agency staff.
6. City will only be responsible for providing parking for Agency personnel when they have been requested by City. City shall not be responsible for any transportation expense of any type or for any reason.
7. The City will not be charged for any personnel’s time if within four (4) hours of starting, the personnel proves unqualified in the judgment of the City. City also reserves the right to request that specific personnel not be scheduled to work at the ACC for any reason.
8. If City cancels any or all of personnel requests that might be made with less than twenty four (24) hours prior to the requested starting time, City agrees that it shall pay for each cancelled personnel as if such personnel had worked four (4) hours. If City cancels any or all personnel requests that might be made with more than twenty four (24) hours prior to the requested starting time, City shall not be responsible for any costs even if personnel actually show up onsite and on time to work the originally requested event.
9. Personnel furnished by Agency shall be subject to all rules and regulations governing the conduct of City employees.
E. Uniforms, Grooming and Equipment
1. All crowd management/event security personnel shall be dressed in Agency’s appropriate uniform. Uniform shall be neat in appearance, provide easy identification and shall be provided by Agency at no expense to the City.
2. Crowd management/event security personnel shall abide by the grooming standards of the ACC.
3. Ensure that appropriate identification badges, patches, or screen prints are easily seen by City Staff and all visiting patrons.
4. Furnish and provide a sufficient quantity of each item above to allow each crowd management/event security personnel to have an appropriate number of change- outs: shirts and pants per shift basis; shoes on an as-needed basis.
5. Ensure that all uniforms are clean and well-pressed and always look professional.
6. Crowd management/event security personnel are not to substitute any of the above uniform articles.
7. Any crowd management/event security personnel who reports to their assigned post and does not have the appropriate uniform must be immediately replaced with crowd management/event security personnel guard that has the appropriate uniform.
F. Equipment
A. Furnish and provide radios to facilitate on-site communication between crowd management/event security and supervisor(s).
B. Furnish and provide any and all equipment including, but not limited to headsets, flexible boom microphones, earplugs, flashlights, hand stamps, hand counters, metal detector wands, etc. at no additional expense to City.
C. Any items that might be issued by City to Agency crowd management/event security personnel shall be returned upon completion of assignment and the cost of any items not properly returned shall be the responsibility of Agency to provide reimbursement for replacement cost.
G. Reports and Meetings
1. Reports
a. Submit reports in the required time and method, and email the reports to the City Project Manager (CPM) as applicable.
b. Include any pertinent information or backup documentation with your reports. c. Ensure that all reports are submitted prior to submission of the invoice; otherwise, payment will be withheld, and liquidated damages (TABLE:
LIQUIDATED DAMAGES) may apply.
d. General: Report immediately, verbally and/or in writing as soon as possible, taking safety into consideration; especially concerning issues that may require immediate action to avoid potential escalation. If possible, take photos of the observation or interaction and attach them to email, text, pictures, and written reports.
e. Safety, Injury, or Damage: any impending, occurring, or potential hazards, incidents, or accidents that have harmed, are harming, or could likely harm persons, animals, plants, property, environment, or the like. f. Public Nuisances: any observations of any public nuisances. g. Business Interactions: any interactions with business owners and or persons.
h. Work Performance Delays: anything that is or could potentially delay or prevent work from being performed within the designated times and locations.
i. Follow-up Activities: all action items from the above section, which may have been verbally reported, but a written report was not possible at the time; and all action items as required by CPM.
2. Meetings
A. Purpose: to address planning issues for upcoming events and past performance issues, including Safety, Injury, or Damage; Public Nuisances; Business Interactions; Work Performance Delays; Repair or Maintenance issues; and other issues of immediate concern.
B. Held: as needed.
C. Attendees: Agency, Supervisor, and/or crowd management/event security personnel as appropriate to the nature of the meeting.
H. Liquidated Damages
1. Note that force majeure applies only when delays are clearly beyond the control of or could not have been anticipated by Agency.
2. To ensure that the Agency performs all of the required work by the time required per RFP specifications. Since City cannot accurately determine the exact amount of a given deficiency, City will assess liquidated damages for all work performance deficiencies.
3. City will notify the Agency verbally and in writing each time service requirements are unsatisfactory and corrective action is necessary. Should the Agency fail to correct any deficiencies, the City may exercise the following measures:
A. Deduct the amount necessary to correct the deficiency from Agency’s payment.
B. Withhold payment.
C. Utilize City resources or an alternate source to correct the deficiency and deduct the total cost from the Agency’s payment, including City administrative costs.
4. Liquidated damages are cumulative; each violation adds to the total.
5. City has the sole right to waive any liquidated damages without regard to any, and all precedents wherein City may have waived past violations.
6. After the second recurring violation, the Agency shall meet with the City Management representative to discuss deficiency issues. A subsequent correction notice will be issued; additional liquidated damages may apply.
7. After the third recurring violation, the Agency shall meet with City Management and the City of Anaheim Purchasing Department to discuss violations and remedies, including additional liquidated damages and suspension or termination of the contract for failure to meet contractual obligations.
8. Liquidated damages for specific damages are set forth in Exhibit A – Table:
Liquidated Damages; however, City reserves the right to assess liquidated damages for deficiencies not specifically listed.
I. Legal and Best Practice Requirements
1. Be self-informed, abide by, and comply with all current and applicable local, county, state, federal, or other legal requirements and best practices at all times.
2. Do not cause, allow to be caused, or permit the continuance of any violation of any legal requirements or best management practices.
3. Be responsible and bear all associated costs should any work be performed in contrary to any laws, ordinances, codes, rules, or regulations.
J. Post and Hours
1. Note that Posts and Hours are subject to change by the City of Anaheim.
2. Provide as-needed Crowd Management/Event Security for special events within 24 hours of notification from City Representative.
3. Standard Posts and Hours Requirements are:
a. Number of Crowd Management/Event Security: provide the number of guards indicated as requested.
b. Hours: varies, holidays included. No minimum number of hours is guaranteed per shift.
c. Overtime: note that it is anticipated that services at various locations and dates will occasionally exceed 8 hours during a requested service. Such services and shifts will be covered by staggering multiple crowd management/event security personnel as required to ensure that overtime does not occur.
i. City will not pay overtime rates for services of crowd management/event security personnel not relieved in sufficient time to prevent overtime.
ii. City will only pay for overtime if City specifically makes such requests for additional time.
4. Agency Posts may include, but not limited to:
a. Entry Doors
b. Outdoor entry points
c. Stairwells
d. Lobbies and/or hallways
e. Alcohol Sales Area
5. Observe Minimum Responsibilities, including but not limited to:
a. Observe Standard Posts and Hours Requirements
b. Monitor entrances and exits.
c. Monitor ticketed/non-ticketed patron entry.
d. Monitor credentialed and non-credentialed entrances. e. Verbally and visually screen patrons for restricted items (varies per event), such as: outside food, beverage containers, weapons, cameras/video cameras, and alcohol/illegal substances.
f. Accept patron tickets and reentry checks.
g. Patrol and monitor assigned areas.
h. Assist with disruptive patrons under the direction of City staff. i. Assist with alcohol sales with age/identification checks and issuing supplied wristbands.
Table: HOLIDAYS
Only the listed City holidays are subject to any premium (overtime) rates.
LN DATE EVENT
1 January 1 New Year’s Day
2 Third Monday in January Martin Luther King’s Birthday 3 Last Monday in May Memorial Day
4 July 4 Independence Day
5 First Monday in September Labor Day
6 Fourth Thursday in November Thanksgiving Day
7 December 25 Christmas Day
EXHIBIT C
LIQUIDATED DAMAGES
Liquidated damages may be in addition to other assessments stated elsewhere in the bid specifications.
LN VIOLATION per person, per occurrence AMOUNT
1 Failure to provide requested crowd
management/event security
$100.00
2 Incomplete or unprofessional uniform $ 25.00
3 Safety violation $500.00