Subject: Urgent Call for Reform and Accountability at Apple Valley Animal Shelter (AVAS) Dear Apple Valley Town Council Members and San Bernardino County Supervisors, We are writing to express deep concern about the systemic issues at Apple Valley Animal Shelter (AVAS) regarding the treatment of cats. The shelter practices reveal troubling trends that demand immediate action.
In November, the live release rate for cats at AVAS was just 31.6%, according to the shelter’s monthly disposition report of Nov.
As of Jan.11, only 6 cats intake in Dec and ZERO cats intake in Jan were posted on the AVAS website.
In November alone, 96 cats were euthanized, and 12 died, but none of these cats were posted online or included in the daily urgent list.
AVAS has been labeling the majority cats as "unadoptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
1. Disparity in Treatment Between Cats and Dogs
Key Statistics from the November Disposition Report:
Live Release Rate:
Dogs: 87% 323 total in the report(excluding dead on arrival, Euthanized: 41, Died at shelter: 1).
Cats: 31.6% 158 total in the report (excluding dead on arrival, Euthanized: 96, Died at shelter: 12).
2.Lack of Visibility and Minimal EƯort for Cats:
In November alone, 96 cats were euthanized, and 12 died at the shelter. None of these 108 cats were posted online or included in the daily urgent list, eƯectively condemning them to a hidden death.
On average, less than 30% of cats are posted on the AVAS website, severely limiting their chances of adoption.
Majority of dogs, including those in "holding" or "receiving" areas, are posted on the AVAS website, providing them with greater adoption opportunities.
Vaccination Delays:
Dogs are vaccinated within 3 days of intake, providing timely health protection.
Cats, however, are vaccinated 3 weeks after intake, leaving them vulnerable to illness and further diminishing their chances of survival.
This lack of visibility, delayed vaccinations, and minimal eƯort reflects systemic neglect and an apparent disregard for cats’ welfare.
The disparity in outcomes for cats compared to dogs is staggering. It is evident that the shelter has the capacity to improve.
3. Questionable Labeling and Euthanasia Standards:
The evaluation process is nominal at best, and many cats are euthanized unnecessarily AVAS has been labeling the majority cats as "unadaptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
Most cats are kept out of sight in the back and often face euthanasia without ever being posted online - they were held in the backend with 0 visibility given not even posted on the AVAS website and euthanized directly.
Since the cat intake policy update in September, the majority of cat intakes have been kittens— generally easy to socialize
In nearby shelters within the same county, over 75% of cats are labeled as friendly, yet at AVAS, 68 cats were euthanized as "not adoptable" in November alone.
Additionally, 24 cats were euthanized for health reasons, despite the absence of a full-time veterinarian on-site.
Cats are largely confined to the back-end areas of the shelter, where minimal resources and eƯorts are allocated to them.
Volunteers and rescues are denied access to these areas, leaving the majority of cats unseen and ultimately euthanized without a fair chance.
It appears AVAS is euthanizing cats with little to no eƯort to evaluate, treat, or rehome them. This lack of transparency and eƯort is unacceptable for a public shelter. AVAS has been killing cats at will, out of convenience, and in secret—behavior that must not be tolerated.
4. Accountability and Transparency
The labeling process appears inconsistent and unprofessional, raising questions about the qualifications and accountability of the staƯ involved. Decisions to euthanize cats are being made with minimal eƯort to evaluate, treat, or rehome them, and it seems that AVAS is euthanizing cats out of convenience rather than necessity.
We demand accountability for the decisions leading to the mass euthanasia of cats at AVAS:
Who is making these decisions?
What qualifications do they have?
Why are so many cats being labeled as "not adoptable" or killed for minor health conditions? We call for the immediate replacement of personnel responsible for these decisions and replacing personnel who have contributed to this mass euthanasia.
5. Lack of Essential Programs and Resources for Cats
Apple valley town fails to implement key programs essential for reducing the euthanasia rate and improving outcomes for cats:
No Trap-Neuter-Return (TNR) Program: This is critical for managing community cat populations and preventing overcrowding.
No Low-Cost Spay/Neuter Program: Expanding access to aƯordable spay/neuter services would significantly reduce shelter intake.
Without these programs, AVAS perpetuates a cycle of unnecessary euthanasia.
6. Urgent Requests for Reform
To address these issues, we respectfully request:
Transparency:
Require AVAS to list all cats and dogs on its website, including those in holding and receiving areas within 3 days of intake.
Publish intake, outcome, and euthanasia data monthly.
Accountability:
Investigate the personnel responsible for labeling and euthanizing cats and hold them accountable.
Replace staƯ engaged in systemic neglect or misuse of euthanasia practices.
Resources for Cats:
Allocate qulified resources to ensure timely vaccinations, proper evaluations, and medical care for all cats.
Establish TNR and low-cost spay/neuter programs to control the population and reduce intake.
Policy Changes:
Prohibit euthanasia of animals without documented evaluation by qualified personnel.
Prioritize medical care and adoption eƯorts over euthanasia.
Implement Trap-Neuter-Vaccinate-Return (TNVR) Program for community cats TNVR/ Free spay and neuter services for community cats is desperately needed in Apple Valley Town. We strongly urge the initiation of a TNVR program specifically for community cats.
This approach is not only cost-eƯective but also directly addresses the overpopulation issue at its root by preventing future litters and improving the health of the local cat population.
With many community members struggling to aƯord veterinary care, TNVR would be a sustainable solution to manage the growing number of stray and feral cats, ultimately reducing shelter intake and preventing overcrowding
Through the TNR program friendly cats will be taken to the shelter for adoption and others will be released back to the community where they come from.
Establish a Low-Cost Spay-Neuter Service complemented by a TNVR program for long-term sustainability
With the average income in Apple Valley below $25,000 per year, many residents find it financially diƯicult to provide basic care for their pets, including spay/neuter services. AƯordable options are crucial for ensuring responsible pet ownership and preventing unintended litters.
The practices at AVAS are a betrayal of the public trust and a failure to fulfill the responsibilities of a taxpayer-funded shelter.
The shelter's treatment of cats—hiding them from public view, delaying vaccinations, mislabeling their adaptability, and euthanizing them without eƯort to save them—is unacceptable.
We demand accountability, reform, and transparency to ensure AVAS becomes a place where all animals, including cats, are given a fair chance at life.
Thank you for your attention to this urgent matter.
3. Contextual info: intensive killing:
Rules Changed Again: Luna and Harper Were Taken Too Soon List of cats no longer listed/ On hold as of 8.22
The Heartbreaking Story of Bailey (#AV244188) ᘔᘕᘖ
R.I.P. ዋዌው In memory of the 12 cats we lost on 8.17/8.20 (AVAS closed on 8.18 and 8.19) R.I.P. ዋዌው In memory of the 20 kitties we lost on 8/15 and 8/16.
R.I.P. ዋዌው In memory of the 11 kitties we lost on 8.13
4. Previous public comments in Oct or earlier FYI:
Urgent Call for Reform and Investigation at AVAS
No improvement has been shown even though intake dropped significantly from 325 in August to 182 in September. The live release rate for cats in September is shockingly low at just 27%.
Concerns Regarding Apple Valley Animal Shelter’s Euthanasia Practices A protest against AVAS’s practice of placing almost all cats listed on their website on the urgent list/ euth list on Oct.18
Ongoing Crisis at AVAS - Why are major outbreaks happening at AVAS every month? Please reach out to the elected oƯicials in Apple Valley City Council , San Bernardino County and Congressman’s oƯice
4.1 Public comment : Urgent Call for Reform and Investigation at AVAS Dear Madam/Sir,
I am writing to express grave concerns regarding the alarming rise in euthanasia rates and the ongoing systemic issues at Apple Valley Animal Shelter (AVAS). The situation has reached a critical point, with dozens of cats losing their lives everyday without proper evaluation or consideration for alternatives like adoption or rescue.
No improvement shown even though intake dropped significantly from 325 in August to 182 in September. Live release rate for cats in Sep is as low as 13%. This lack of visibility contributes significantly to the high euthanasia rate.
As of October 15, about 20% of the cat intaken in Sep has been posted on the AVAS website v.s. 100% of the dog intake posted
In August 2024 237 cats were euthanized, out of this, 198 (83%) of the cats never showed up on the website for the public to see.
Out of 182 cats taken in during September 2024, only 34 were listed on the website, while 75 were marked as “hold” and 65 were euthanized.
AVAS has significantly neglected its eƯorts on the cat side, and the outcomes for AVAS cats in 2024 may mirror those of 2023 (only 7% cats made it out alive out of 3469 intake in 2023) :
Key Observations:
Even though intake dropped significantly from 325 in August to 182 in September. Live release rate for cats in Sep is as low as 13%.
No TNVR or low cost Spay and neuter program provided in Apple Valley City Urgent List Discrepancies: The urgent list provided by AVAS currently is a duplicate of cats listed on their website, with almost all of which in the adoption area.
Cats under "hold" are not included, despite being the ones most at risk of euthanasia.
Disparity Between Cats and Dogs: There’s a significant disparity in how cats and dogs are handled at AVAS. While nearly 100% of dogs are posted online for adoption, very few cats are.
As of Oct.23, only 3 cats with October intake dates have been listed.Around 20% (or less) of cats are listed on the AVAS website each month leaving most cats without any visibility Many cats remain stuck in the backend during intake or on "hold," with many euthanized without being given a chance/ ever posted online.
In August, 237 cats were euthanized, with 198 (about 83%) not listed on the AVAS website. 75 cats from September intake remain under hold as of Oct 3.
As of October 2, only 12 out of 141 cats taken in September were listed on the site.
Ongoing outbreak since July 2024, with new intakes continuing to be exposed and scheduled to be euthanized in just a few days. Adoption requests were rejected, and random rules have been added that undermine life-saving eƯorts.
Volunteers are still denied access to take videos or photos of these cats in the back end, meaning they remain invisible from the moment they enter the shelter.
Poor visibility contributes to the high euthanization rate. Only 5% to 10% of the cats are put in the adoption area and visible to the public
A recent request sent to AVAS by a rescue partner asking for a volunteer to take videos on behalf of them was rejected by AVAS
Medical Care is Nominal:
Monthly disease outbreaks result in mass euthanasia for health reasons.
New intake has been placed in the same room/ area exposed to ringworm/panleuk the SAME day positive cases left/euthanized
No vaccine was given for cats labeled as feral and almost NO cat was vaccinated during intake AVAS euthanizes cats being exposed without even testing them Lots of cats labeled "under treatment" show no medical records beyond their vaccination, yet many are euthanized regardless.
Some cats and kittens scheduled to be euthanized turned out to be “overall healthy” when checked by a vet
No regular evolution /health check was given. It’s normal that kittens were not re-weighted in weeks or even months. A kitten adopted out last week was put under observation for more than 2 month Adoption (even rescue) requests are often denied by AVAS. The reasons can vary, from claims that "the cat has been exposed to [illness]" to requiring the remote adopter to be physically present. In some cases, by the next day, they simply respond with, "The cat you requested has already been euthanized."
AVAS does not include cats in their adoption event. In contract, almost every cat rescue hosts adoption events in public places
Based on recent observations and data, it is evident that immediate reforms are necessary to ensure the welfare of animals under AVAS's care and to restore community trust.
Given AVAS's ongoing negligence and mishandling of these animals, we strongly urge the following immediate actions:
I. enact reforms including:
Grant access to authorized volunteers to take videos and photos of those 90% of cats in nonadoption areas to increase visibility and promote adoptions.
List all cats on the shelter's website within 24 hours of intake Disclose the outcome of each cat in monthly reports to ensure accountability and transparency.
Stop euthanize cats not in adoption area when they can legally be Avoid euthanasia when space is available.
Implement regular reassessment of cats and timely updates to shelter notes to accurately reflect their behavioral status.
Initiate TNVR program for the community cats in Apple Valley City Prioritize providing medical care over resorting to euthanasia as a first option:
Administer vaccines to every cat upon 72 hours from entry to the shelter, including feral ones.
Stop put new intake to exposure area
A comprehensive medical treatment plan must be provided for the cats currently sick . measures must be implemented to prevent further intensive and frequent outbreaks Refrain from immediate euthanasia for health reasons; Maintain a variety of antibiotics and medications to treat illnesses promptly.
Kittens should be paired up and kept in separate cages instead of free roaming in the same room when there’s no suƯicient medical care.
Establish a dedicated medical room and consider oƯering on-site veterinary services, potentially through partnerships with veterinary clinics.
Improve airflow and hygiene protocols within the shelter to prevent the spread of disease.
Support Adoption and Rescue EƯorts:
provide a daily urgent list of cats to rescues and the community.
Adoption and rescue request need to be respond in a timely manner Discontinue rejecting adoption or foster requests due to random reasons and cease euthanizing cats under evaluation.
Ensure cats are included in all adoption events and community fairs to maximize adoption opportunities.
Those responsible for the mishandling of disease outbreaks must be held accountable. We request for replacement of the current shelter management including shelter director and key stakeholders.
II. Launch an investigation into AVAS.
It’s becoming clear that AVAS is doing the bare minimum to meet legal standards, while neglecting the actual care of these animals.
Euthanasia seems to be the easiest route for them,and it’s heartbreaking to see life-saving eƯorts pushed aside in favor of convenience.
This isn’t just neglect; it’s a system that’s failing these animals, leading to unnecessary deaths.
An immediate investigation is needed to address these failures, ensure proper evaluations, and restore transparency. The community and these animals deserve better. Those responsible for mishandling disease outbreaks must be held accountable.
Thank you for your attention to these urgent matters. I look forward to seeing positive changes that benefit both the animals and our community.
4.2 Public Comment: Concerns Regarding Apple Valley Animal Shelter’s Euthanasia Practices Dear Sir/Madam
I am writing to formally protest the current euthanasia practices at Apple Valley Animal Shelter (AVAS). Based on my understanding, these practices are not only unethical but may also be inconsistent with established legal standards for humane euthanasia in shelters.
Under California’s Hayden Law and general euthanasia criteria, shelters should only euthanize animals when it is medically necessary to alleviate suƯering due to injury or illness, or in cases where an animal poses a danger to public safety due to severe behavioral issues. Healthy, adoptable animals should never be euthanized, especially when there are alternatives like adoption, rescue transfers, or fostering available. However, on Oct.18, AVAS has placed all the cats currently listed on its website on the urgent list for euthanasia, even though many are healthy and friendly.
The current practices at Apple Valley Animal Shelter (AVAS) seem to deviate from these principles and goes against the very purpose of animal aid.
Please make sure the cats in AVAS are posted to your website and Facebook page so that those who want to rescue them and adopt them, may safely assist them in a humane manner.
Sincerely,
Christina Marie Friedrich
Yahoo Mail: Search, Organize, Conquer
Dear Apple Valley Town Council Members and San Bernardino County Supervisors, We are writing to express deep concern about the systemic issues at Apple Valley Animal Shelter (AVAS) regarding the treatment of cats. The shelter practices reveal troubling trends that demand immediate action.
In November, the live release rate for cats at AVAS was just 31.6%, according to the shelter’s monthly disposition report of Nov.
As of Jan.11, only 6 cats intake in Dec and ZERO cats intake in Jan were posted on the AVAS website.
In November alone, 96 cats were euthanized, and 12 died, but none of these cats were posted online or included in the daily urgent list.
AVAS has been labeling the majority cats as "unadoptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
1. Disparity in Treatment Between Cats and Dogs
Key Statistics from the November Disposition Report:
Live Release Rate:
Dogs: 87% 323 total in the report(excluding dead on arrival, Euthanized: 41, Died at shelter: 1).
Cats: 31.6% 158 total in the report (excluding dead on arrival, Euthanized: 96, Died at shelter: 12).
2.Lack of Visibility and Minimal EƯort for Cats:
In November alone, 96 cats were euthanized, and 12 died at the shelter. None of these 108 cats were posted online or included in the daily urgent list, eƯectively condemning them to a hidden death.
On average, less than 30% of cats are posted on the AVAS website, severely limiting their chances of adoption.
Majority of dogs, including those in "holding" or "receiving" areas, are posted on the AVAS website, providing them with greater adoption opportunities.
Vaccination Delays:
Dogs are vaccinated within 3 days of intake, providing timely health protection.
Cats, however, are vaccinated 3 weeks after intake, leaving them vulnerable to illness and further diminishing their chances of survival.
This lack of visibility, delayed vaccinations, and minimal eƯort reflects systemic neglect and an apparent disregard for cats’ welfare.
The disparity in outcomes for cats compared to dogs is staggering. It is evident that the shelter has the capacity to improve.
3. Questionable Labeling and Euthanasia Standards:
The evaluation process is nominal at best, and many cats are euthanized unnecessarily AVAS has been labeling the majority cats as "unadaptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
Most cats are kept out of sight in the back and often face euthanasia without ever being posted online - they were held in the backend with 0 visibility given not even posted on the AVAS website and euthanized directly.
Since the cat intake policy update in September, the majority of cat intakes have been kittens— generally easy to socialize
In nearby shelters within the same county, over 75% of cats are labeled as friendly, yet at AVAS, 68 cats were euthanized as "not adoptable" in November alone.
Additionally, 24 cats were euthanized for health reasons, despite the absence of a full-time veterinarian on-site.
Cats are largely confined to the back-end areas of the shelter, where minimal resources and eƯorts are allocated to them.
Volunteers and rescues are denied access to these areas, leaving the majority of cats unseen and ultimately euthanized without a fair chance.
It appears AVAS is euthanizing cats with little to no eƯort to evaluate, treat, or rehome them. This lack of transparency and eƯort is unacceptable for a public shelter. AVAS has been killing cats at will, out of convenience, and in secret—behavior that must not be tolerated.
4. Accountability and Transparency
The labeling process appears inconsistent and unprofessional, raising questions about the qualifications and accountability of the staƯ involved. Decisions to euthanize cats are being made with minimal eƯort to evaluate, treat, or rehome them, and it seems that AVAS is euthanizing cats out of convenience rather than necessity.
We demand accountability for the decisions leading to the mass euthanasia of cats at AVAS:
Who is making these decisions?
What qualifications do they have?
Why are so many cats being labeled as "not adoptable" or killed for minor health conditions? We call for the immediate replacement of personnel responsible for these decisions and replacing personnel who have contributed to this mass euthanasia.
5. Lack of Essential Programs and Resources for Cats
Apple valley town fails to implement key programs essential for reducing the euthanasia rate and improving outcomes for cats:
No Trap-Neuter-Return (TNR) Program: This is critical for managing community cat populations and preventing overcrowding.
No Low-Cost Spay/Neuter Program: Expanding access to aƯordable spay/neuter services would significantly reduce shelter intake.
Without these programs, AVAS perpetuates a cycle of unnecessary euthanasia.
6. Urgent Requests for Reform
To address these issues, we respectfully request:
Transparency:
Require AVAS to list all cats and dogs on its website, including those in holding and receiving areas within 3 days of intake.
Publish intake, outcome, and euthanasia data monthly.
Accountability:
Investigate the personnel responsible for labeling and euthanizing cats and hold them accountable.
Replace staƯ engaged in systemic neglect or misuse of euthanasia practices.
Resources for Cats:
Allocate qulified resources to ensure timely vaccinations, proper evaluations, and medical care for all cats.
Establish TNR and low-cost spay/neuter programs to control the population and reduce intake.
Policy Changes:
Prohibit euthanasia of animals without documented evaluation by qualified personnel.
Prioritize medical care and adoption eƯorts over euthanasia.
Implement Trap-Neuter-Vaccinate-Return (TNVR) Program for community cats TNVR/ Free spay and neuter services for community cats is desperately needed in Apple Valley Town. We strongly urge the initiation of a TNVR program specifically for community cats.
This approach is not only cost-eƯective but also directly addresses the overpopulation issue at its root by preventing future litters and improving the health of the local cat population.
With many community members struggling to aƯord veterinary care, TNVR would be a sustainable solution to manage the growing number of stray and feral cats, ultimately reducing shelter intake and preventing overcrowding
Through the TNR program friendly cats will be taken to the shelter for adoption and others will be released back to the community where they come from.
Establish a Low-Cost Spay-Neuter Service complemented by a TNVR program for long-term sustainability
With the average income in Apple Valley below $25,000 per year, many residents find it financially diƯicult to provide basic care for their pets, including spay/neuter services. AƯordable options are crucial for ensuring responsible pet ownership and preventing unintended litters.
The practices at AVAS are a betrayal of the public trust and a failure to fulfill the responsibilities of a taxpayer-funded shelter.
The shelter's treatment of cats—hiding them from public view, delaying vaccinations, mislabeling their adaptability, and euthanizing them without eƯort to save them—is unacceptable.
We demand accountability, reform, and transparency to ensure AVAS becomes a place where all animals, including cats, are given a fair chance at life.
Thank you for your attention to this urgent matter.
Dear Madam/Sir,
I am writing to express grave concerns regarding the alarming rise in euthanasia rates and the ongoing systemic issues at Apple Valley Animal Shelter (AVAS). The situation has reached a critical point, with dozens of cats losing their lives everyday without proper evaluation or consideration for alternatives like adoption or rescue.
No improvement shown even though intake dropped significantly from 325 in August to 182 in September. Live release rate for cats in Sep is as low as 13%. This lack of visibility contributes significantly to the high euthanasia rate.
As of October 15, about 20% of the cat intaken in Sep has been posted on the AVAS website v.s. 100% of the dog intake posted
In August 2024 237 cats were euthanized, out of this, 198 (83%) of the cats never showed up on the website for the public to see.
Out of 182 cats taken in during September 2024, only 34 were listed on the website, while 75 were marked as “hold” and 65 were euthanized.
AVAS has significantly neglected its eƯorts on the cat side, and the outcomes for AVAS cats in 2024 may mirror those of 2023 (only 7% cats made it out alive out of 3469 intake in 2023) :
Key Observations:
Even though intake dropped significantly from 325 in August to 182 in September. Live release rate for cats in Sep is as low as 13%.
No TNVR or low cost Spay and neuter program provided in Apple Valley City Urgent List Discrepancies: The urgent list provided by AVAS currently is a duplicate of cats listed on their website, with almost all of which in the adoption area.
Cats under "hold" are not included, despite being the ones most at risk of euthanasia.
Disparity Between Cats and Dogs: There’s a significant disparity in how cats and dogs are handled at AVAS. While nearly 100% of dogs are posted online for adoption, very few cats are.
As of Oct.23, only 3 cats with October intake dates have been listed.Around 20% (or less) of cats are listed on the AVAS website each month leaving most cats without any visibility Many cats remain stuck in the backend during intake or on "hold," with many euthanized without being given a chance/ ever posted online.
In August, 237 cats were euthanized, with 198 (about 83%) not listed on the AVAS website. 75 cats from September intake remain under hold as of Oct 3.
As of October 2, only 12 out of 141 cats taken in September were listed on the site.
Ongoing outbreak since July 2024, with new intakes continuing to be exposed and scheduled to be euthanized in just a few days. Adoption requests were rejected, and random rules have been added that undermine life-saving eƯorts.
Volunteers are still denied access to take videos or photos of these cats in the back end, meaning they remain invisible from the moment they enter the shelter.
Poor visibility contributes to the high euthanization rate. Only 5% to 10% of the cats are put in the adoption area and visible to the public
A recent request sent to AVAS by a rescue partner asking for a volunteer to take videos on behalf of them was rejected by AVAS
Medical Care is Nominal:
Monthly disease outbreaks result in mass euthanasia for health reasons.
New intake has been placed in the same room/ area exposed to ringworm/panleuk the SAME day positive cases left/euthanized
No vaccine was given for cats labeled as feral and almost NO cat was vaccinated during intake AVAS euthanizes cats being exposed without even testing them Lots of cats labeled "under treatment" show no medical records beyond their vaccination, yet many are euthanized regardless.
Some cats and kittens scheduled to be euthanized turned out to be “overall healthy” when checked by a vet
No regular evolution /health check was given. It’s normal that kittens were not re-weighted in weeks or even months. A kitten adopted out last week was put under observation for more than 2 month Adoption (even rescue) requests are often denied by AVAS. The reasons can vary, from claims that "the cat has been exposed to [illness]" to requiring the remote adopter to be physically present. In some cases, by the next day, they simply respond with, "The cat you requested has already been euthanized."
AVAS does not include cats in their adoption event. In contract, almost every cat rescue hosts adoption events in public places
Based on recent observations and data, it is evident that immediate reforms are necessary to ensure the welfare of animals under AVAS's care and to restore community trust.
Given AVAS's ongoing negligence and mishandling of these animals, we strongly urge the following immediate actions:
I. enact reforms including:
Grant access to authorized volunteers to take videos and photos of those 90% of cats in nonadoption areas to increase visibility and promote adoptions.
List all cats on the shelter's website within 24 hours of intake Disclose the outcome of each cat in monthly reports to ensure accountability and transparency.
Stop euthanize cats not in adoption area when they can legally be Avoid euthanasia when space is available.
Implement regular reassessment of cats and timely updates to shelter notes to accurately reflect their behavioral status.
Initiate TNVR program for the community cats in Apple Valley City Prioritize providing medical care over resorting to euthanasia as a first option:
Administer vaccines to every cat upon 72 hours from entry to the shelter, including feral ones.
Stop put new intake to exposure area
A comprehensive medical treatment plan must be provided for the cats currently sick . measures must be implemented to prevent further intensive and frequent outbreaks Refrain from immediate euthanasia for health reasons; Maintain a variety of antibiotics and medications to treat illnesses promptly.
Kittens should be paired up and kept in separate cages instead of free roaming in the same room when there’s no suƯicient medical care.
Establish a dedicated medical room and consider oƯering on-site veterinary services, potentially through partnerships with veterinary clinics.
Improve airflow and hygiene protocols within the shelter to prevent the spread of disease.
Support Adoption and Rescue EƯorts:
provide a daily urgent list of cats to rescues and the community.
Adoption and rescue request need to be respond in a timely manner Discontinue rejecting adoption or foster requests due to random reasons and cease euthanizing cats under evaluation.
Ensure cats are included in all adoption events and community fairs to maximize adoption opportunities.
Those responsible for the mishandling of disease outbreaks must be held accountable. We request for replacement of the current shelter management including shelter director and key stakeholders.
II. Launch an investigation into AVAS.
It’s becoming clear that AVAS is doing the bare minimum to meet legal standards, while neglecting the actual care of these animals.
Euthanasia seems to be the easiest route for them,and it’s heartbreaking to see life-saving eƯorts pushed aside in favor of convenience.
This isn’t just neglect; it’s a system that’s failing these animals, leading to unnecessary deaths.
An immediate investigation is needed to address these failures, ensure proper evaluations, and restore transparency. The community and these animals deserve better. Those responsible for mishandling disease outbreaks must be held accountable.
Thank you for your attention to these urgent matters. I look forward to seeing positive changes that benefit both the animals and our community.
Dear Apple Valley Town Council Members,
We are writing to express deep concern about the systemic issues at Apple Valley Animal Shelter (AVAS) regarding the treatment of cats. The shelter practices reveal troubling trends that demand immediate action.
In November, the live release rate for cats at AVAS was just 31.6%, according to the shelter’s monthly disposition report of Nov.
As of Jan.11, only 6 cats intake in Dec and ZERO cats intake in Jan were posted on the AVAS website.
In November alone, 96 cats were euthanized, and 12 died, but none of these cats were posted online or included in the daily urgent list.
AVAS has been labeling the majority cats as "unadoptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
1. Disparity in Treatment Between Cats and Dogs
Key Statistics from the November Disposition Report:
Live Release Rate:
o Dogs: 87% 323 total in the report(excluding dead on arrival, Euthanized: 41, Died at shelter: 1).
o Cats: 31.6% 158 total in the report (excluding dead on arrival, Euthanized: 96, Died at shelter: 12).
2. Lack of Visibility and Minimal EƯort for Cats:
In November alone, 96 cats were euthanized, and 12 died at the shelter. None of these 108 cats were posted online or included in the daily urgent list, eƯectively condemning them to a hidden death.
On average, less than 30% of cats are posted on the AVAS website, severely limiting their chances of adoption.
Majority of dogs, including those in "holding" or "receiving" areas, are posted on the AVAS website, providing them with greater adoption opportunities.
Vaccination Delays:
Dogs are vaccinated within 3 days of intake, providing timely health protection. Cats, however, are vaccinated 3 weeks after intake, leaving them vulnerable to illness and further diminishing their chances of survival.
This lack of visibility, delayed vaccinations, and minimal eƯort reflects systemic neglect and an apparent disregard for cats’ welfare.
The disparity in outcomes for cats compared to dogs is staggering. It is evident that the shelter has the capacity to improve.
3. Questionable Labeling and Euthanasia Standards:
The evaluation process is nominal at best, and many cats are euthanized unnecessarily AVAS has been labeling the majority of cats as "unadaptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
Most cats are kept out of sight in the back and often face euthanasia without ever being posted online - they were held in the backend with 0 visibility given not even posted on the AVAS website and euthanized directly.
Since the cat intake policy update in September, the majority of cat intakes have been kittens— generally easy to socialize
In nearby shelters within the same county, over 75% of cats are labelled as friendly, yet at AVAS, 68 cats were euthanized as "not adoptable" in November alone. Additionally, 24 cats were euthanized for health reasons, despite the absence of a full-time veterinarian on-site.
Cats are largely confined to the back-end areas of the shelter, where minimal resources and eƯorts are allocated to them.
Volunteers and rescues are denied access to these areas, leaving the majority of cats unseen and ultimately euthanized without a fair chance.
It appears AVAS is euthanizing cats with little to no eƯort to evaluate, treat, or rehome them. This lack of transparency and eƯort is unacceptable for a public shelter. AVAS has been killing cats at will, out of convenience, and in secret—behavior that must not be tolerated.
4. Accountability and Transparency
The labeling process appears inconsistent and unprofessional, raising questions about the qualifications and accountability of the staƯ involved. Decisions to euthanize cats are being made with minimal eƯort to evaluate, treat, or rehome them, and it seems that AVAS is euthanizing cats out of convenience rather than necessity.
We demand accountability for the decisions leading to the mass euthanasia of cats at AVAS:
Who is making these decisions?
What qualifications do they have?
Why are so many cats being labeled as "not adoptable" or killed for minor health conditions?
We call for the immediate replacement of personnel responsible for these decisions and replacing personnel who have contributed to this mass euthanasia.
5. Lack of Essential Programs and Resources for Cats
Apple valley town fails to implement key programs essential for reducing the euthanasia rate and improving outcomes for cats:
No Trap-Neuter-Return (TNR) Program: This is critical for managing community cat populations and preventing overcrowding.
No Low-Cost Spay/Neuter Program: Expanding access to aƯordable spay/neuter services would significantly reduce shelter intake.
Without these programs, AVAS perpetuates a cycle of unnecessary euthanasia.
6. Urgent Requests for Reform
To address these issues, we respectfully request:
1. Transparency:
o Require AVAS to list all cats and dogs on its website, including those in holding and receiving areas within 3 days of intake.
o Publish intake, outcome, and euthanasia data monthly.
2. Accountability:
o Investigate the personnel responsible for labeling and euthanizing cats and hold them accountable.
o Replace staƯ engaged in systemic neglect or misuse of euthanasia practices.
3. Resources for Cats:
o Allocate qualified resources to ensure timely vaccinations, proper evaluations, and medical care for all cats.
o Establish TNR and low-cost spay/neuter programs to control the population and reduce intake.
4. Policy Changes:
o Prohibit euthanasia of animals without documented evaluation by qualified personnel.
o Prioritize medical care and adoption eƯorts over euthanasia.
5. Implement Trap-Neuter-Vaccinate-Return (TNVR) Program for community cats TNVR/ Free spay and neuter services for community cats is desperately needed in Apple Valley Town. We strongly urge the initiation of a TNVR program specifically for community cats.
This approach is not only cost-eƯective but also directly addresses the overpopulation issue at its root by preventing future litters and improving the health of the local cat population.
With many community members struggling to aƯord veterinary care, TNVR would be a sustainable solution to manage the growing number of stray and feral cats, ultimately reducing shelter intake and preventing overcrowding
Through the TNR program friendly cats will be taken to the shelter for adoption and others will be released back to the community where they come from.
6. Establish a Low-Cost Spay-Neuter Service complemented by a TNVR program for longterm sustainability With the average income in Apple Valley below $25,000 per year, many residents find it financially diƯicult to provide basic care for their pets, including spay/neuter services.
AƯordable options are crucial for ensuring responsible pet ownership and preventing unintended litters.
The practices at AVAS are a betrayal of the public trust and a failure to fulfill the responsibilities of a taxpayer-funded shelter.
The shelter's treatment of cats—hiding them from public view, delaying vaccinations, mislabeling their adaptability, and euthanizing them without eƯort to save them—is unacceptable.
We demand accountability, reform, and transparency to ensure AVAS becomes a place where all animals, including cats, are given a fair chance at life.
Thank you for your attention to this urgent matter
Dear Apple Valley Town Council Members and San Bernardino County Supervisors, We are writing to express deep concern about the systemic issues at Apple Valley Animal Shelter (AVAS) regarding the treatment of cats. The shelter practices reveal troubling trends that demand immediate action.
In November, the live release rate for cats at AVAS was just 31.6%, according to the shelter’s monthly disposition report of Nov.
As of Jan.11, only 6 cats intake in Dec and ZERO cats intake in Jan were posted on the AVAS website.
In November alone, 96 cats were euthanized, and 12 died, but none of these cats were posted online or included in the daily urgent list.
AVAS has been labeling the majority cats as "unadoptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
1. Disparity in Treatment Between Cats and Dogs
Key Statistics from the November Disposition Report:
Live Release Rate:
Dogs: 87% 323 total in the report(excluding dead on arrival, Euthanized: 41, Died at shelter:
1).
Cats: 31.6% 158 total in the report (excluding dead on arrival, Euthanized: 96, Died at shelter: 12).
2.Lack of Visibility and Minimal EƯort for Cats:
In November alone, 96 cats were euthanized, and 12 died at the shelter. None of these 108 cats were posted online or included in the daily urgent list, eƯectively condemning them to a hidden death.
On average, less than 30% of cats are posted on the AVAS website, severely limiting their chances of adoption.
Majority of dogs, including those in "holding" or "receiving" areas, are posted on the AVAS website, providing them with greater adoption opportunities.
Vaccination Delays:
Dogs are vaccinated within 3 days of intake, providing timely health protection. Cats, however, are vaccinated 3 weeks after intake, leaving them vulnerable to illness and further diminishing their chances of survival.
This lack of visibility, delayed vaccinations, and minimal eƯort reflects systemic neglect and an apparent disregard for cats’ welfare.
The disparity in outcomes for cats compared to dogs is staggering. It is evident that the shelter has the capacity to improve.
3. Questionable Labeling and Euthanasia Standards:
The evaluation process is nominal at best, and many cats are euthanized unnecessarily AVAS has been labeling the majority cats as "unadaptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
Most cats are kept out of sight in the back and often face euthanasia without ever being posted online - they were held in the backend with 0 visibility given not even posted on the AVAS website and euthanized directly.
Since the cat intake policy update in September, the majority of cat intakes have been kittens— generally easy to socialize
In nearby shelters within the same county, over 75% of cats are labeled as friendly, yet at AVAS, 68 cats were euthanized as "not adoptable" in November alone. Additionally, 24 cats were euthanized for health reasons, despite the absence of a full-time veterinarian on-site.
Cats are largely confined to the back-end areas of the shelter, where minimal resources and eƯorts are allocated to them.
Volunteers and rescues are denied access to these areas, leaving the majority of cats unseen and ultimately euthanized without a fair chance.
It appears AVAS is euthanizing cats with little to no eƯort to evaluate, treat, or rehome them. This lack of transparency and eƯort is unacceptable for a public shelter. AVAS has been killing cats at will, out of convenience, and in secret—behavior that must not be tolerated.
4. Accountability and Transparency
The labeling process appears inconsistent and unprofessional, raising questions about the qualifications and accountability of the staƯ involved. Decisions to euthanize cats are being made with minimal eƯort to evaluate, treat, or rehome them, and it seems that AVAS is euthanizing cats out of convenience rather than necessity.
We demand accountability for the decisions leading to the mass euthanasia of cats at AVAS:
Who is making these decisions?
What qualifications do they have?
Why are so many cats being labeled as "not adoptable" or killed for minor health conditions?
We call for the immediate replacement of personnel responsible for these decisions and replacing personnel who have contributed to this mass euthanasia.
5. Lack of Essential Programs and Resources for Cats
Apple valley town fails to implement key programs essential for reducing the euthanasia rate and improving outcomes for cats:
No Trap-Neuter-Return (TNR) Program: This is critical for managing community cat populations and preventing overcrowding.
No Low-Cost Spay/Neuter Program: Expanding access to aƯordable spay/neuter services would significantly reduce shelter intake.
Without these programs, AVAS perpetuates a cycle of unnecessary euthanasia.
6. Urgent Requests for Reform
To address these issues, we respectfully request:
1. Transparency:
Require AVAS to list all cats and dogs on its website, including those in holding and receiving areas within 3 days of intake.
Publish intake, outcome, and euthanasia data monthly.
2. Accountability:
Investigate the personnel responsible for labeling and euthanizing cats and hold them accountable.
Replace staƯ engaged in systemic neglect or misuse of euthanasia practices.
3. Resources for Cats:
Allocate qulified resources to ensure timely vaccinations, proper evaluations, and medical care for all cats.
Establish TNR and low-cost spay/neuter programs to control the population and reduce intake.
4. Policy Changes:
Prohibit euthanasia of animals without documented evaluation by qualified personnel. Prioritize medical care and adoption eƯorts over euthanasia.
5. Implement Trap-Neuter-Vaccinate-Return (TNVR) Program for community cats TNVR/ Free spay and neuter services for community cats is desperately needed in Apple Valley Town. We strongly urge the initiation of a TNVR program specifically for community cats.
This approach is not only cost-eƯective but also directly addresses the overpopulation issue at its root by preventing future litters and improving the health of the local cat population.
With many community members struggling to aƯord veterinary care, TNVR would be a sustainable solution to manage the growing number of stray and feral cats, ultimately reducing shelter intake and preventing overcrowding
Through the TNR program friendly cats will be taken to the shelter for adoption and others will be released back to the community where they come from.
6. Establish a Low-Cost Spay-Neuter Service complemented by a TNVR program for longterm sustainability With the average income in Apple Valley below $25,000 per year, many residents find it financially diƯicult to provide basic care for their pets, including spay/neuter services.
AƯordable options are crucial for ensuring responsible pet ownership and preventing unintended litters.
The practices at AVAS are a betrayal of the public trust and a failure to fulfill the responsibilities of a taxpayer-funded shelter.
The shelter's treatment of cats—hiding them from public view, delaying vaccinations, mislabeling their adaptability, and euthanizing them without eƯort to save them—is unacceptable.
We demand accountability, reform, and transparency to ensure AVAS becomes a place where all animals, including cats, are given a fair chance at life.
Thank you for your attention to this urgent matter.
3. Contextual info: intensive killing:
Rules Changed Again: Luna and Harper Were Taken Too Soon List of cats no longer listed/ On hold as of 8.22
The Heartbreaking Story of Bailey (#AV244188) 💔
R.I.P. 🖤 In memory of the 12 cats we lost on 8.17/8.20 (AVAS closed on 8.18 and 8.19) R.I.P. 🖤 In memory of the 20 kitties we lost on 8/15 and 8/16.
R.I.P. 🖤 In memory of the 11 kitties we lost on 8.13
Dear Apple Valley Town Council Members and San Bernardino County Supervisors, We are writing to express deep concern about the systemic issues at Apple Valley Animal Shelter (AVAS) regarding the treatment of cats. The shelter practices reveal troubling trends that demand immediate action.
In November, the live release rate for cats at AVAS was just 31.6%, according to the shelter’s monthly disposition report of Nov.
As of Jan.11, only 6 cats intake in Dec and ZERO cats intake in Jan were posted on the AVAS website.
In November alone, 96 cats were euthanized, and 12 died, but none of these cats were posted online or included in the daily urgent list.
AVAS has been labeling the majority cats as "unadoptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
1. Disparity in Treatment Between Cats and Dogs
Key Statistics from the November Disposition Report:
Live Release Rate:
Dogs: 87% 323 total in the report(excluding dead on arrival, Euthanized: 41, Died at shelter:
1).
Cats: 31.6% 158 total in the report (excluding dead on arrival, Euthanized: 96, Died at shelter: 12).
2.Lack of Visibility and Minimal EƯort for Cats:
In November alone, 96 cats were euthanized, and 12 died at the shelter. None of these 108 cats were posted online or included in the daily urgent list, eƯectively condemning them to a hidden death.
On average, less than 30% of cats are posted on the AVAS website, severely limiting their chances of adoption.
Majority of dogs, including those in "holding" or "receiving" areas, are posted on the AVAS website, providing them with greater adoption opportunities.
Vaccination Delays:
Dogs are vaccinated within 3 days of intake, providing timely health protection. Cats, however, are vaccinated 3 weeks after intake, leaving them vulnerable to illness and further diminishing their chances of survival.
This lack of visibility, delayed vaccinations, and minimal eƯort reflects systemic neglect and an apparent disregard for cats’ welfare.
The disparity in outcomes for cats compared to dogs is staggering. It is evident that the shelter has the capacity to improve.
3. Questionable Labeling and Euthanasia Standards:
The evaluation process is nominal at best, and many cats are euthanized unnecessarily AVAS has been labeling the majority cats as "unadaptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
Most cats are kept out of sight in the back and often face euthanasia without ever being posted online - they were held in the backend with 0 visibility given not even posted on the AVAS website and euthanized directly.
Since the cat intake policy update in September, the majority of cat intakes have been kittens— generally easy to socialize
In nearby shelters within the same county, over 75% of cats are labeled as friendly, yet at AVAS, 68 cats were euthanized as "not adoptable" in November alone. Additionally, 24 cats were euthanized for health reasons, despite the absence of a full-time veterinarian on-site.
Cats are largely confined to the back-end areas of the shelter, where minimal resources and eƯorts are allocated to them.
Volunteers and rescues are denied access to these areas, leaving the majority of cats unseen and ultimately euthanized without a fair chance.
It appears AVAS is euthanizing cats with little to no eƯort to evaluate, treat, or rehome them. This lack of transparency and eƯort is unacceptable for a public shelter. AVAS has been killing cats at will, out of convenience, and in secret—behavior that must not be tolerated.
4. Accountability and Transparency
The labeling process appears inconsistent and unprofessional, raising questions about the qualifications and accountability of the staƯ involved. Decisions to euthanize cats are being made with minimal eƯort to evaluate, treat, or rehome them, and it seems that AVAS is euthanizing cats out of convenience rather than necessity.
We demand accountability for the decisions leading to the mass euthanasia of cats at AVAS:
Who is making these decisions?
What qualifications do they have?
Why are so many cats being labeled as "not adoptable" or killed for minor health conditions?
We call for the immediate replacement of personnel responsible for these decisions and replacing personnel who have contributed to this mass euthanasia.
5. Lack of Essential Programs and Resources for Cats
Apple valley town fails to implement key programs essential for reducing the euthanasia rate and improving outcomes for cats:
No Trap-Neuter-Return (TNR) Program: This is critical for managing community cat populations and preventing overcrowding.
No Low-Cost Spay/Neuter Program: Expanding access to aƯordable spay/neuter services would significantly reduce shelter intake.
Without these programs, AVAS perpetuates a cycle of unnecessary euthanasia.
6. Urgent Requests for Reform
To address these issues, we respectfully request:
1. Transparency:
Require AVAS to list all cats and dogs on its website, including those in holding and receiving areas within 3 days of intake.
Publish intake, outcome, and euthanasia data monthly.
2. Accountability:
Investigate the personnel responsible for labeling and euthanizing cats and hold them accountable.
Replace staƯ engaged in systemic neglect or misuse of euthanasia practices.
3. Resources for Cats:
Allocate qulified resources to ensure timely vaccinations, proper evaluations, and medical care for all cats.
Establish TNR and low-cost spay/neuter programs to control the population and reduce intake.
4. Policy Changes:
Prohibit euthanasia of animals without documented evaluation by qualified personnel. Prioritize medical care and adoption eƯorts over euthanasia.
5. Implement Trap-Neuter-Vaccinate-Return (TNVR) Program for community cats TNVR/ Free spay and neuter services for community cats is desperately needed in Apple Valley Town. We strongly urge the initiation of a TNVR program specifically for community cats.
This approach is not only cost-eƯective but also directly addresses the overpopulation issue at its root by preventing future litters and improving the health of the local cat population.
With many community members struggling to aƯord veterinary care, TNVR would be a sustainable solution to manage the growing number of stray and feral cats, ultimately reducing shelter intake and preventing overcrowding
Through the TNR program friendly cats will be taken to the shelter for adoption and others will be released back to the community where they come from.
6. Establish a Low-Cost Spay-Neuter Service complemented by a TNVR program for longterm sustainability With the average income in Apple Valley below $25,000 per year, many residents find it financially diƯicult to provide basic care for their pets, including spay/neuter services.
AƯordable options are crucial for ensuring responsible pet ownership and preventing unintended litters.
The practices at AVAS are a betrayal of the public trust and a failure to fulfill the responsibilities of a taxpayer-funded shelter.
The shelter's treatment of cats—hiding them from public view, delaying vaccinations, mislabeling their adaptability, and euthanizing them without eƯort to save them—is unacceptable.
We demand accountability, reform, and transparency to ensure AVAS becomes a place where all animals, including cats, are given a fair chance at life.
Thank you for your attention to this urgent matter.
3. Contextual info: intensive killing:
Rules Changed Again: Luna and Harper Were Taken Too Soon List of cats no longer listed/ On hold as of 8.22
The Heartbreaking Story of Bailey (#AV244188) 💔
R.I.P. 🖤 In memory of the 12 cats we lost on 8.17/8.20 (AVAS closed on 8.18 and 8.19) R.I.P. 🖤 In memory of the 20 kitties we lost on 8/15 and 8/16.
R.I.P. 🖤 In memory of the 11 kitties we lost on 8.13
Dear Apple Valley Town Council Members and San Bernardino County Supervisors, We are writing to express deep concern about the systemic issues at Apple Valley Animal Shelter (AVAS) regarding the treatment of cats. The shelter practices reveal troubling trends that demand immediate action.
In November, the live release rate for cats at AVAS was just 31.6%, according to the shelter’s monthly disposition report of Nov.
As of Jan.11, only 6 cats intake in Dec and ZERO cats intake in Jan were posted on the AVAS website.
In November alone, 96 cats were euthanized, and 12 died, but none of these cats were posted online or included in the daily urgent list.
AVAS has been labeling the majority cats as "unadoptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
1. Disparity in Treatment Between Cats and Dogs
Key Statistics from the November Disposition Report:
Live Release Rate:
o Dogs: 87% 323 total in the report(excluding dead on arrival, Euthanized: 41, Died at shelter: 1).
o Cats: 31.6% 158 total in the report (excluding dead on arrival, Euthanized: 96, Died at shelter: 12).
2.Lack of Visibility and Minimal EƯort for Cats:
In November alone, 96 cats were euthanized, and 12 died at the shelter. None of these 108 cats were posted online or included in the daily urgent list, eƯectively condemning them to a hidden death.
On average, less than 30% of cats are posted on the AVAS website, severely limiting their chances of adoption.
Majority of dogs, including those in "holding" or "receiving" areas, are posted on the AVAS website, providing them with greater adoption opportunities.
Vaccination Delays:
Dogs are vaccinated within 3 days of intake, providing timely health protection. Cats, however, are vaccinated 3 weeks after intake, leaving them vulnerable to illness and further diminishing their chances of survival.
This lack of visibility, delayed vaccinations, and minimal eƯort reflects systemic neglect and an apparent disregard for cats’ welfare.
The disparity in outcomes for cats compared to dogs is staggering. It is evident that the shelter has the capacity to improve.
3. Questionable Labeling and Euthanasia Standards:
The evaluation process is nominal at best, and many cats are euthanized unnecessarily AVAS has been labeling the majority cats as "unadaptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
Most cats are kept out of sight in the back and often face euthanasia without ever being posted online - they were held in the backend with 0 visibility given not even posted on the AVAS website and euthanized directly.
Since the cat intake policy update in September, the majority of cat intakes have been kittens— generally easy to socialize
In nearby shelters within the same county, over 75% of cats are labeled as friendly, yet at AVAS, 68 cats were euthanized as "not adoptable" in November alone. Additionally, 24 cats were euthanized for health reasons, despite the absence of a full-time veterinarian on-site.
Cats are largely confined to the back-end areas of the shelter, where minimal resources and eƯorts are allocated to them.
Volunteers and rescues are denied access to these areas, leaving the majority of cats unseen and ultimately euthanized without a fair chance.
It appears AVAS is euthanizing cats with little to no eƯort to evaluate, treat, or rehome them. This lack of transparency and eƯort is unacceptable for a public shelter. AVAS has been killing cats at will, out of convenience, and in secret—behavior that must not be tolerated.
4. Accountability and Transparency
The labeling process appears inconsistent and unprofessional, raising questions about the qualifications and accountability of the staƯ involved. Decisions to euthanize cats are being made with minimal eƯort to evaluate, treat, or rehome them, and it seems that AVAS is euthanizing cats out of convenience rather than necessity.
We demand accountability for the decisions leading to the mass euthanasia of cats at AVAS:
Who is making these decisions?
What qualifications do they have?
Why are so many cats being labeled as "not adoptable" or killed for minor health conditions?
We call for the immediate replacement of personnel responsible for these decisions and replacing personnel who have contributed to this mass euthanasia.
5. Lack of Essential Programs and Resources for Cats
Apple valley town fails to implement key programs essential for reducing the euthanasia rate and improving outcomes for cats:
No Trap-Neuter-Return (TNR) Program: This is critical for managing community cat populations and preventing overcrowding.
No Low-Cost Spay/Neuter Program: Expanding access to aƯordable spay/neuter services would significantly reduce shelter intake.
Without these programs, AVAS perpetuates a cycle of unnecessary euthanasia.
6. Urgent Requests for Reform
To address these issues, we respectfully request:
1. Transparency:
o Require AVAS to list all cats and dogs on its website, including those in holding and receiving areas within 3 days of intake.
o Publish intake, outcome, and euthanasia data monthly.
2. Accountability:
o Investigate the personnel responsible for labeling and euthanizing cats and hold them accountable.
o Replace staƯ engaged in systemic neglect or misuse of euthanasia practices.
3. Resources for Cats:
o Allocate qulified resources to ensure timely vaccinations, proper evaluations, and medical care for all cats.
o Establish TNR and low-cost spay/neuter programs to control the population and reduce intake.
4. Policy Changes:
o Prohibit euthanasia of animals without documented evaluation by qualified personnel.
o Prioritize medical care and adoption eƯorts over euthanasia.
5. Implement Trap-Neuter-Vaccinate-Return (TNVR) Program for community cats TNVR/ Free spay and neuter services for community cats is desperately needed in Apple Valley Town. We strongly urge the initiation of a TNVR program specifically for community cats.
This approach is not only cost-eƯective but also directly addresses the overpopulation issue at its root by preventing future litters and improving the health of the local cat population.
With many community members struggling to aƯord veterinary care, TNVR would be a sustainable solution to manage the growing number of stray and feral cats, ultimately reducing shelter intake and preventing overcrowding
Through the TNR program friendly cats will be taken to the shelter for adoption and others will be released back to the community where they come from.
6. Establish a Low-Cost Spay-Neuter Service complemented by a TNVR program for longterm sustainability With the average income in Apple Valley below $25,000 per year, many residents find it financially diƯicult to provide basic care for their pets, including spay/neuter services.
AƯordable options are crucial for ensuring responsible pet ownership and preventing unintended litters.
The practices at AVAS are a betrayal of the public trust and a failure to fulfill the responsibilities of a taxpayer-funded shelter.
The shelter's treatment of cats—hiding them from public view, delaying vaccinations, mislabeling their adaptability, and euthanizing them without eƯort to save them—is unacceptable.
We demand accountability, reform, and transparency to ensure AVAS becomes a place where all animals, including cats, are given a fair chance at life.
Thank you for your attention to this urgent matter.
3. Contextual info: intensive killing:
Rules Changed Again: Luna and Harper Were Taken Too Soon List of cats no longer listed/ On hold as of 8.22
The Heartbreaking Story of Bailey (#AV244188) 💔
R.I.P. 🖤 In memory of the 12 cats we lost on 8.17/8.20 (AVAS closed on 8.18 and 8.19) R.I.P. 🖤 In memory of the 20 kitties we lost on 8/15 and 8/16.
R.I.P. 🖤 In memory of the 11 kitties we lost on 8.13
4. Previous public comments in Oct or earlier FYI:
1. Urgent Call for Reform and Investigation at AVAS
o No improvement has been shown even though intake dropped significantly from 325 in August to 182 in September. The live release rate for cats in September is shockingly low at just 27%.
2. Concerns Regarding Apple Valley Animal Shelter’s Euthanasia Practices o A protest against AVAS’s practice of placing almost all cats listed on their website on the urgent list/ euth list on Oct.18
3. Ongoing Crisis at AVAS - Why are major outbreaks happening at AVAS every month? Please reach out to the elected oƯicials in Apple Valley City Council , San Bernardino County and Congressman’s oƯice.
4.1 Public comment : Urgent Call for Reform and Investigation at AVAS Dear Madam/Sir,
I am writing to express grave concerns regarding the alarming rise in euthanasia rates and the ongoing systemic issues at Apple Valley Animal Shelter (AVAS). The situation has reached a critical point, with dozens of cats losing their lives everyday without proper evaluation or consideration for alternatives like adoption or rescue.
No improvement shown even though intake dropped significantly from 325 in August to 182 in September. Live release rate for cats in Sep is as low as 13%. This lack of visibility contributes significantly to the high euthanasia rate.
As of October 15, about 20% of the cat intaken in Sep has been posted on the AVAS website v.s. 100% of the dog intake posted
In August 2024 237 cats were euthanized, out of this, 198 (83%) of the cats never showed up on the website for the public to see.
Out of 182 cats taken in during September 2024, only 34 were listed on the website, while 75 were marked as “hold” and 65 were euthanized.
AVAS has significantly neglected its eƯorts on the cat side, and the outcomes for AVAS cats in 2024 may mirror those of 2023 (only 7% cats made it out alive out of 3469 intake in 2023) :
Key Observations:
1. Even though intake dropped significantly from 325 in August to 182 in September. Live release rate for cats in Sep is as low as 13%.
2. No TNVR or low cost Spay and neuter program provided in Apple Valley City
3. Urgent List Discrepancies: The urgent list provided by AVAS currently is a duplicate of cats listed on their website, with almost all of which in the adoption area. Cats under "hold" are not included, despite being the ones most at risk of euthanasia.
4. Disparity Between Cats and Dogs: There’s a significant disparity in how cats and dogs are handled at AVAS. While nearly 100% of dogs are posted online for adoption, very few cats are.
As of Oct.23, only 3 cats with October intake dates have been listed.Around 20% (or less) of cats are listed on the AVAS website each month leaving most cats without any visibility
Many cats remain stuck in the backend during intake or on "hold," with many euthanized without being given a chance/ ever posted online.
5. In August, 237 cats were euthanized, with 198 (about 83%) not listed on the AVAS website.
6. 75 cats from September intake remain under hold as of Oct 3.
7. As of October 2, only 12 out of 141 cats taken in September were listed on the site.
8. Ongoing outbreak since July 2024, with new intakes continuing to be exposed and scheduled to be euthanized in just a few days. Adoption requests were rejected, and random rules have been added that undermine life-saving eƯorts.
9. Volunteers are still denied access to take videos or photos of these cats in the back end, meaning they remain invisible from the moment they enter the shelter. Poor visibility contributes to the high euthanization rate. Only 5% to 10% of the cats are put in the adoption area and visible to the public
A recent request sent to AVAS by a rescue partner asking for a volunteer to take videos on behalf of them was rejected by AVAS
10. Medical Care is Nominal:
Monthly disease outbreaks result in mass euthanasia for health reasons. New intake has been placed in the same room/ area exposed to ringworm/panleuk the SAME day positive cases left/euthanized
No vaccine was given for cats labeled as feral and almost NO cat was vaccinated during intake
AVAS euthanizes cats being exposed without even testing them Lots of cats labeled "under treatment" show no medical records beyond their vaccination, yet many are euthanized regardless.
Some cats and kittens scheduled to be euthanized turned out to be “overall healthy” when checked by a vet
No regular evolution /health check was given. It’s normal that kittens were not reweighted in weeks or even months. A kitten adopted out last week was put under observation for more than 2 month
11. Adoption (even rescue) requests are often denied by AVAS. The reasons can vary, from claims that "the cat has been exposed to [illness]" to requiring the remote adopter to be physically present. In some cases, by the next day, they simply respond with, "The cat you requested has already been euthanized."
12. AVAS does not include cats in their adoption event. In contract, almost every cat rescue hosts adoption events in public places
Based on recent observations and data, it is evident that immediate reforms are necessary to ensure the welfare of animals under AVAS's care and to restore community trust.
Given AVAS's ongoing negligence and mishandling of these animals, we strongly urge the following immediate actions:
I. enact reforms including:
1. Grant access to authorized volunteers to take videos and photos of those 90% of cats in non-adoption areas to increase visibility and promote adoptions.
2. List all cats on the shelter's website within 24 hours of intake Disclose the outcome of each cat in monthly reports to ensure accountability and transparency.
3. Stop euthanize cats not in adoption area when they can legally be Avoid euthanasia when space is available.
Implement regular reassessment of cats and timely updates to shelter notes to accurately reflect their behavioral status.
4. Initiate TNVR program for the community cats in Apple Valley City
5. Prioritize providing medical care over resorting to euthanasia as a first option:
Administer vaccines to every cat upon 72 hours from entry to the shelter, including feral ones.
Stop put new intake to exposure area
A comprehensive medical treatment plan must be provided for the cats currently sick . measures must be implemented to prevent further intensive and frequent outbreaks Refrain from immediate euthanasia for health reasons; Maintain a variety of antibiotics and medications to treat illnesses promptly.
Kittens should be paired up and kept in separate cages instead of free roaming in the same room when there’s no suƯicient medical care.
Establish a dedicated medical room and consider oƯering on-site veterinary services, potentially through partnerships with veterinary clinics. Improve airflow and hygiene protocols within the shelter to prevent the spread of disease.
6. Support Adoption and Rescue EƯorts:
provide a daily urgent list of cats to rescues and the community. Adoption and rescue request need to be respond in a timely manner Discontinue rejecting adoption or foster requests due to random reasons and cease euthanizing cats under evaluation.
Ensure cats are included in all adoption events and community fairs to maximize adoption opportunities.
7. Those responsible for the mishandling of disease outbreaks must be held accountable.
We request for replacement of the current shelter management including shelter director and key stakeholders.
II. Launch an investigation into AVAS.
It’s becoming clear that AVAS is doing the bare minimum to meet legal standards, while neglecting the actual care of these animals.
Euthanasia seems to be the easiest route for them,and it’s heartbreaking to see life-saving eƯorts pushed aside in favor of convenience.
This isn’t just neglect; it’s a system that’s failing these animals, leading to unnecessary deaths.
An immediate investigation is needed to address these failures, ensure proper evaluations, and restore transparency. The community and these animals deserve better. Those responsible for mishandling disease outbreaks must be held accountable.
Thank you for your attention to these urgent matters. I look forward to seeing positive changes that benefit both the animals and our community.
4.2 Public Comment: Concerns Regarding Apple Valley Animal Shelter’s Euthanasia Practices Dear Sir/Madam
I am writing to formally protest the current euthanasia practices at Apple Valley Animal Shelter (AVAS). Based on my understanding, these practices are not only unethical but may also be inconsistent with established legal standards for humane euthanasia in shelters.
Under California’s Hayden Law and general euthanasia criteria, shelters should only euthanize animals when it is medically necessary to alleviate suƯering due to injury or illness, or in cases where an animal poses a danger to public safety due to severe behavioral issues. Healthy, adoptable animals should never be euthanized, especially when there are alternatives like adoption, rescue transfers, or fostering available. However, on Oct.18, AVAS has placed all the cats currently listed on its website on the urgent list for euthanasia, even though many are healthy and friendly.
The current practices at Apple Valley Animal Shelter (AVAS) seem to deviate from these principles and goes against the very purpose of an animal shelter.:
• Euthanizing Healthy, Adoptable Cats: AVAS places all cats on the urgent list despite many being healthy, friendly, and adoptable. Euthanizing animals that are healthy and adoptable contradicts the criteria that euthanasia should be reserved for animals suƯering due to illness or injury, or those who pose a behavioral risk.
• Lack of Promotion and Public Transparency: AVAS has been criticized for listing only a small percentage of cats on their website (around 20%) in its care on its website in Sep/Aug v.s 100% of the dogs. AVAS also continues to exclude cats from key adoption events, such as the upcoming Paws n Claws adoption event on October 19th Euthanizing cats without adequate public exposure or promotion for adoption violates the principle that shelters must make every reasonable eƯort to facilitate rehoming before euthanasia.
• Premature Urgency: AVAS is placing cats on the urgent list and labeling them for potential euthanasia prematurely, even for animals whose mandatory holding period has not expired. For instance, 5 cats on the urgent list cannot legally be euthanized until October 23, yet they are already flagged. This is not only unethical but may also be legally questionable. • No EƯort to Implement Life-Saving Programs: AVAS does not have a Trap-Neuter-Return (TNR) or low-cost spay and neuter program in place, which could address the problem from the root.
• The rationale for placing all the cats listed on the website in the urgent list raises questions about compliance with the legal requirements for euthanasia. 23 out of 25 cats on the urgent list are in the adoption area and available for adoption as of morning of Oct.18
Other other two kittens placed in the backend can be held as shown in their profile picture Euthanasia is intended as a last resort for animals who are suƯering or beyond help, not as a convenience for managing shelter populations. As observed, AVAS is not making the necessary eƯorts required by law to prioritize life-saving measures over euthanasia.
I urge an investigation on these practices and ensure that AVAS adheres to both the spirit and letter of the law. It is crucial that AVAS implement life-saving measures, such as greater transparency, improved promotion of adoptable animals, and the establishment of spay-neuter programs, rather than resorting to euthanasia for healthy, adoptable animals.
Thank you for your attention to this urgent matter.
4.3 Public Comment : Ongoing Crisis at AVAS - Why are major outbreaks happening at AVAS every month?
Title: Urgent: Ongoing Crisis at AVAS
Dear Apple Valley City Council/San Bernardino County Supervisors, We appreciate the county's commitment to transitioning community and shelter cat management towards a Trap-Neuter-Return (TNR) centered approach.
However, We are witnessing an alarming and urgent crisis at AVAS that demands immediate attention. The shelter's recurring outbreaks and the swift, tragic euthanasia of animals are becoming a grim pattern. This situation is not only devastating for the animals but also reflects a critical failure in shelter management that must be addressed without delay.
Why are major outbreaks happening at AVAS every month? How do these outbreaks escalate so quickly?
Let’s take the 14 cats unlisted on Aug.22 as an example:
- 11 out of 14 arrived at the shelter less than three days ago (intake dates: August 19 and 20) and were then labeled as "possibly exposed."
- As of August 22, 6 out of 14 were not vaccinated, with one arrived at the shelter on 6.25 and vaccinated on 8. 21.
- All 14 were placed in the same area where kittens euthanized on August 15 and 16 were caged. - Aru (#244568) was placed in the same cage where three kittens—Whisker (#244043), Mittins (#244042), and Hunter (#244044)—who were euthanized on August 16 had been housed.
Concerning Patterns:
This is a troubling trend at AVAS: whether it’s kitty cold, ringworm, or panleuk, new intakes are often placed in the same areas—even the same cages—where cats and kittens were previously euthanized for health reasons. This happens even on the same day. ၳၴၵ Questions that need answers:
How do these outbreaks escalate so quickly?
Why aren’t all new intakes vaccinated immediately?
Why are new intakes constantly put in the exposed area? What actions are being taken to address the outbreak? What treatments are being administered to those under observation? Why were these cats delisted and euthanized so swiftly, limiting rescue opportunities? Why does this cycle keep repeating?
Considering AVAS's demonstrated incompetence and negligence, we strongly urge:
1. suspending the intake of cats to AVAS until substantive reforms are enacted
2. Investigation to be initiated on AVAS
The animals and our community deserve so much better. We need urgent answers and action to break this cycle of tragedy.
Timeline of Recent Events:
May 19: Adoption area closed due to potential ringworm; 57 cats euthanized. June 12: 8 kittens euthanized due to health concerns; 33 cats euthanized from June 1 to June 18. ⯸⯹⯺⯻⯼⯽
July 5: 9 kittens unlisted due to health concerns. On July 13, the adoption area closed due to a suspected ringworm outbreak; 68 cats euthanized in July. August 13: 11 cats euthanized, including 6 kittens.
August 15-16: 20 cats euthanized, including 17 kittens and a momma cat with babies. August 17: 7 more cats scheduled for euthanasia.
August 18-19: AVAS was closed;
August 20: 12 cats euthanized.
August 21: Adoption area closed.
August 22: All 14 cats listed on August 21 removed from the AVAS website and placed on hold due to "possible exposure."
Sep.3 and Sep.4: All 8 urgent cats were “exposed” and can only be rescued according to AVAS
============================================================= Appendix:
Longer Version of public comment 1 with more data
Dear Madam/Sir,
I am writing to express grave concerns regarding the alarming rise in euthanasia rates and the ongoing systemic issues at Apple Valley Animal Shelter (AVAS), especially in light of recent reports and observations. The situation has reached a critical point, with dozens of cats losing their lives without proper evaluation or consideration for alternatives like adoption or rescue. ### Recent Intensive Killing:
- On August 13th, 11 cats were euthanized.
7 Cats including three kittens were scheduled for euthanasia on 8.17 in AVAS while the adoption event going on, August 17th, is the first day they can legally be euthanized. Cats were not included in the adoption event as usual.
- By August 15th, 19 more cats / families were scheduled for euthanasia, with all of them killed by August 16th except one family rescued.
### Alarming Statistics from AVAS’s June and July Reports:
- **July Report**: Out of 213 cats taken in alive:
- 102 were euthanized.
- 107 have unknown outcomes (either under holding or still listed on the website). - Only 21 cats (10%) were labeled as friendly or placed in the adoption area. - 86 cats (40%) were posted on the AVAS website, leaving the other 60% as "invisible cats"— neither listed online nor placed in the adoption area, contributing significantly to the high euthanasia rate.
- Cats listed as "holding" are rarely posted online, and their outcomes remain unknown in subsequent shelter reports.
- **June Report**: Of the 180 cats taken in alive, only 42% were posted on the AVAS website.
However, only data from June 1st to June 18th has been disclosed.
Key Observations:
1. Even though intake dropped significantly from 325 in August to 182 in September. Live release rate for cats in Sep is as low as 13%.
2. No TNVR or low cost Spay and neuter program provided in Apple Valley City
3. Urgent List Discrepancies: The urgent list provided by AVAS currently is a duplicate of cats listed on their website, with almost all of which in the adoption area. a. Cats under "hold" are not included, despite being the ones most at risk of euthanasia.
4. Disparity Between Cats and Dogs: There’s a significant disparity in how cats and dogs are handled at AVAS. While nearly 100% of dogs are posted online for adoption, very few cats are.
a. As of Oct.23, only 3 cats with October intake dates have been listed.Around 20% (or less) of cats are listed on the AVAS website each month leaving most cats without any visibility b. Many cats remain stuck in the backend during intake or on "hold," with many euthanized without being given a chance/ ever posted online.
5. In August, 237 cats were euthanized, with 198 (about 83%) not listed on the AVAS website.
6. 75 cats from September intake remain under hold as of Oct 3.
7. Ongoing outbreak since July 2024, with new intakes continuing to be exposed and scheduled to be euthanized in just a few days. Adoption requests were rejected, and random rules have been added that undermine life-saving eƯorts.
8. Volunteers are still denied access to take videos or photos of these cats in the back end, meaning they remain invisible from the moment they enter the shelter. a. Poor visibility contributes to the high euthanization rate. Only 5% to 10% of the cats are put in the adoption area and visible to the public
b. A recent request sent to AVAS by a rescue partner asking for a volunteer to take videos on behalf of them was rejected by AVAS
9. The evaluation process at AVAS is merely nominal. only 5% to 10% of the cats are labeled as friendly V.S. 40% to 50% labeled as friendly in Devore Animal Shelter. Recent statistics reveal alarming trends:
In the week of May 17th, none of the 23 new cat intakes were labeled as friendly or placed for adoption.
From June 4th to June 8th, only 1 out of 42 adult cats listed on the AVAS website was identified as friendly.
10. No regular evolution /health check was given
On June 12th, 8 foster kittens were euthanized allegedly due to health reasons, yet their shelter notes had not been updated for several weeks, indicating a lack of proper assessment and care.
Concerningly, shelter notes for these kittens were never updated Most of these kittens were 11 to 13 weeks old but under 2 lbs. Kittens grow rapidly and they could actually be adopted instead of being kept in the shelter. Their outdated shelter note stating they are foster/rescue only ultimately leading to their euthanasia on 6/12 due to health reasons.
11. The 95% labeled as feral were euthanized swiftly when they can legally be Despite ample space available.
12. Urgent Need for Medical Care/Basic care : There is a glaring deficiency in medical and basic care at AVAS:
There has been monthly major outbreak and cats and kittens were often euthanized in batch for health reason
New intake has been placed in the same room/ area exposed to ringworm/panleuk the SAME day positive cases left/euthanized
No vaccine was given for cats labeled as feral and almost NO cat was vaccinated during intake
AVAS euthanizes cats being exposed to panleuk without even testing them Some cats and kittens scheduled to be euthanized turned out to be “overall healthy” when checked by a vet
Many cats and kittens “under treatment” however there are no medical treatment records, aside from vaccination records. And then these cats and majority of these cats and kittens were euthanized
13. Euthanasia Despite Adoption/Foster Applications: Adoption (even rescue) requests are often denied by A-V-A-S. The reasons can vary, from claims that "the cat has been exposed to [illness]" to requiring the remote adopter to be physically present. In some cases, by the next day, they simply respond with, "The cat you requested has already been euthanized."
14. Less than 40% cats were posted on AVAS in last three month vs all dogs were posted which means AVAS has the capability to list all the animals Only 36% of cats taken in by AVAS in May were listed on the shelter's website, depriving potential adopters of crucial information and contributing to low adoption rates. In the week of June 17th, no cats with an intake date within the week were added on the AVAS website out of numerous cats in need of adoption, indicating inadequate outreach and communication with the community.
With no urgent list sent, rescue and adopters does not know which cats are there/ which ones are urgent
The prohibition of volunteers from non-adoption areas means rescues and adopters have zero visibility of the 95% of cats labeled as feral or non-adoptable.
Based on recent observations and data, it is evident that immediate reforms are necessary to ensure the welfare of animals under AVAS's care and to restore community trust.
Given AVAS's ongoing negligence and mishandling of these animals, we strongly urge the following immediate actions:
I. suspending the intake of cats to AVAS until substantive reforms are enacted, including:
1. Grant access to authorized volunteers to take videos and photos of those 90% of cats in non-adoption areas to increase visibility and promote adoptions.
2. List all cats on the shelter's website within 24 hours of intake Disclose the outcome of each cat in monthly reports to ensure accountability and transparency.
3. Stop euthanize cats not in adoption area when they can legally be Avoid euthanasia when space is available.
Implement regular reassessment of cats and timely updates to shelter notes to accurately reflect their behavioral status.
4. prioritize providing medical care over resorting to euthanasia as a first option:
Administer vaccines to every cat upon 72 hours from entry to the shelter, including feral ones.
Stop put new intake to exposure area
A comprehensive medical treatment plan must be provided for the cats currently sick . measures must be implemented to prevent further intensive and frequent outbreaks Refrain from immediate euthanasia for health reasons; Maintain a variety of antibiotics and medications to treat illnesses promptly.
Kittens should be paired up and kept in separate cages instead of free roaming in the same room when there’s no suƯicient medical care.
Establish a dedicated medical room and consider oƯering on-site veterinary services, potentially through partnerships with veterinary clinics. Improve airflow and hygiene protocols within the shelter to prevent the spread of disease.
5. Support Adoption and Rescue EƯorts:
provide a daily urgent list of cats to rescues and the community. Adoption and rescue request need to be respond in a timely manner Discontinue rejecting adoption or foster requests due to random reasons and cease euthanizing cats under evaluation.
Ensure cats are included in all adoption events and community fairs to maximize adoption opportunities.
6. Those responsible for the mishandling of disease outbreaks must be held accountable.
II. Launch an investigation into AVAS.
It’s becoming clear that AVAS is doing the bare minimum to meet legal standards, while neglecting the actual care of these animals.
Euthanasia seems to be the easiest route for them,and it’s heartbreaking to see life-saving eƯorts pushed aside in favor of convenience.
This isn’t just neglect; it’s a system that’s failing these animals, leading to unnecessary deaths.
Immediate actions need to be taken to address these failures, ensure proper evaluations, and allow for transparency. The community and these animals deserve better.
Thank you for your attention to these urgent matters. I look forward to seeing positive changes that benefit both the animals and our community.
Dear Apple Valley Town Council Members and San Bernardino County Supervisors, I am writing to express deep concern about the systemic issues at Apple Valley Animal Shelter (AVAS) regarding the treatment of cats. The shelter practices reveal troubling trends that demand immediate action.
In November 2024, the live release rate for cats at AVAS was just 31.6%, according to the shelter’s monthly disposition report .
As of Jan.11, only 6 cats intake in Dec and ZERO cats intake in Jan were posted on the AVAS website.
In November alone, 96 cats were euthanized, and 12 died, but none of these cats were posted online or included in the daily urgent list.
AVAS has been labeling the majority cats as "unadoptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
1. Disparity in Treatment Between Cats and Dogs
Key Statistics from the November Disposition Report:
Live Release Rate:
o Dogs: 87% 323 total in the report(excluding dead on arrival, Euthanized: 41, Died at shelter: 1).
o Cats: 31.6% 158 total in the report (excluding dead on arrival, Euthanized: 96, Died at shelter: 12).
2.Lack of Visibility and Minimal EƯort for Cats:
In November alone, 96 cats were euthanized, and 12 died at the shelter. None of these 108 cats were posted online or included in the daily urgent list, eƯectively condemning them to a hidden death.
On average, less than 30% of cats are posted on the AVAS website, severely limiting their chances of adoption.
Majority of dogs, including those in "holding" or "receiving" areas, are posted on the AVAS website, providing them with greater adoption opportunities.
Vaccination Delays:
Dogs are vaccinated within 3 days of intake, providing timely health protection. Cats, however, are often vaccinated 3 weeks or longer after intake, leaving them vulnerable to illness and further diminishing their chances of survival.
This lack of visibility, delayed vaccinations, and minimal eƯort reflects systemic neglect and an apparent disregard for cats’ welfare.
The disparity in outcomes for cats compared to dogs is staggering. It is evident that the shelter has the capacity to improve.
3. Questionable Labeling and Euthanasia Standards:
The evaluation process is nominal at best, and many cats are euthanized unnecessarily AVAS has been labeling the majority cats as "unadaptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
Most cats are kept out of sight in the back and often face euthanasia without ever being posted online - they were held in the backend with 0 visibility given not even posted on the AVAS website and euthanized directly.
Since the cat intake policy update in September, the majority of cat intakes have been kittens— generally easy to socialize
In nearby shelters within the same county, over 75% of cats are labeled as friendly, yet at AVAS, 68 cats were euthanized as "not adoptable" in November alone. Additionally, 24 cats were euthanized for health reasons, despite the absence of a full-time veterinarian on-site.
Cats are largely confined to the back-end areas of the shelter, where minimal resources and eƯorts are allocated to them.
Volunteers and rescues are denied access to these areas, leaving the majority of cats unseen and ultimately euthanized without a fair chance.
It appears AVAS is euthanizing cats with little to no eƯort to evaluate, treat, or rehome them. This lack of transparency and eƯort is unacceptable for a public shelter. AVAS has been killing cats at will, out of convenience, and in secret—behavior that must not be tolerated.
4. Accountability and Transparency
The labeling process appears inconsistent and unprofessional, raising questions about the qualifications and accountability of the staƯ involved. Decisions to euthanize cats are being made with minimal eƯort to evaluate, treat, or rehome them, and it seems that AVAS is euthanizing cats out of convenience rather than necessity.
We demand accountability for the decisions leading to the mass euthanasia of cats at AVAS:
Who is making these decisions?
What qualifications do they have?
Why are so many cats being labeled as "not adoptable" or killed for minor health conditions?
We call for the immediate replacement of personnel responsible for these decisions and replacing personnel who have contributed to this mass euthanasia.
5. Lack of Essential Programs and Resources for Cats
Apple valley town fails to implement key programs essential for reducing the euthanasia rate and improving outcomes for cats:
No Trap-Neuter-Return (TNR) Program: This is critical for managing community cat populations and preventing overcrowding.
No Low-Cost Spay/Neuter Program: Expanding access to aƯordable spay/neuter services would significantly reduce shelter intake.
Without these programs, AVAS perpetuates a cycle of unnecessary euthanasia.
6. Urgent Requests for Reform
To address these issues, we respectfully request:
1. Transparency:
o Require AVAS to list all cats and dogs on its website, including those in holding and receiving areas within 3 days of intake.
o Publish intake, outcome, and euthanasia data monthly.
2. Accountability:
o Investigate the personnel responsible for labeling and euthanizing cats and hold them accountable.
o Replace staƯ engaged in systemic neglect or misuse of euthanasia practices.
3. Resources for Cats:
o Allocate qualified resources to ensure timely vaccinations, proper evaluations, and medical care for all cats.
o Establish TNR and low-cost spay/neuter programs to control the population and reduce intake.
4. Policy Changes:
o Prohibit euthanasia of animals without documented evaluation by qualified personnel.
o Prioritize medical care and adoption eƯorts over euthanasia.
5. Implement Trap-Neuter-Vaccinate-Return (TNVR) Program for community cats TNVR/ Free spay and neuter services for community cats is desperately needed in Apple Valley Town. We strongly urge the initiation of a TNVR program specifically for community cats.
This approach is not only cost-eƯective but also directly addresses the overpopulation issue at its root by preventing future litters and improving the health of the local cat population.
With many community members struggling to aƯord veterinary care, TNVR would be a sustainable solution to manage the growing number of stray and feral cats, ultimately reducing shelter intake and preventing overcrowding
Through the TNR program friendly cats will be taken to the shelter for adoption and others will be released back to the community where they come from.
6. Establish a Low-Cost Spay-Neuter Service complemented by a TNVR program for longterm sustainability With the average income in Apple Valley below $25,000 per year, many residents find it financially diƯicult to provide basic care for their pets, including spay/neuter services.
AƯordable options are crucial for ensuring responsible pet ownership and preventing unintended litters.
The practices at AVAS are a betrayal of the public trust and a failure to fulfill the responsibilities of a taxpayer-funded shelter.
The shelter's treatment of cats—hiding them from public view, delaying vaccinations, mislabeling their adaptability, and euthanizing them without eƯort to save them—is unacceptable.
We demand accountability, reform, and transparency to ensure AVAS becomes a place where all animals, including cats, are given a fair chance at life.
Thank you for your attention to this urgent matter.
Best Regards,
Shanshan Zhao
Dear Apple Valley Town Council Members and San Bernardino County Supervisors, We are writing to express deep concern about the systemic issues at Apple Valley Animal Shelter (AVAS) regarding the treatment of cats. The shelter practices reveal troubling trends that demand immediate action.
In November, the live release rate for cats at AVAS was just 31.6%, according to the shelter’s monthly disposition report of Nov.
As of Jan.11, only 6 cats intake in Dec and ZERO cats intake in Jan were posted on the AVAS website.
In November alone, 96 cats were euthanized, and 12 died, but none of these cats were posted online or included in the daily urgent list.
AVAS has been labeling the majority cats as "unadoptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
1. Disparity in Treatment Between Cats and Dogs
Key Statistics from the November Disposition Report:
Live Release Rate:
Dogs: 87% 323 total in the report(excluding dead on arrival, Euthanized: 41, Died at shelter:
1).
Cats: 31.6% 158 total in the report (excluding dead on arrival, Euthanized: 96, Died at shelter: 12).
2.Lack of Visibility and Minimal EƯort for Cats:
In November alone, 96 cats were euthanized, and 12 died at the shelter. None of these 108 cats were posted online or included in the daily urgent list, eƯectively condemning them to a hidden death.
On average, less than 30% of cats are posted on the AVAS website, severely limiting their chances of adoption.
Majority of dogs, including those in "holding" or "receiving" areas, are posted on the AVAS website, providing them with greater adoption opportunities.
Vaccination Delays:
Dogs are vaccinated within 3 days of intake, providing timely health protection. Cats, however, are vaccinated 3 weeks after intake, leaving them vulnerable to illness and further diminishing their chances of survival.
This lack of visibility, delayed vaccinations, and minimal eƯort reflects systemic neglect and an apparent disregard for cats’ welfare.
The disparity in outcomes for cats compared to dogs is staggering. It is evident that the shelter has the capacity to improve.
3. Questionable Labeling and Euthanasia Standards:
The evaluation process is nominal at best, and many cats are euthanized unnecessarily AVAS has been labeling the majority cats as "unadaptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
Most cats are kept out of sight in the back and often face euthanasia without ever being posted online - they were held in the backend with 0 visibility given not even posted on the AVAS website and euthanized directly.
Since the cat intake policy update in September, the majority of cat intakes have been kittens— generally easy to socialize
In nearby shelters within the same county, over 75% of cats are labeled as friendly, yet at AVAS, 68 cats were euthanized as "not adoptable" in November alone. Additionally, 24 cats were euthanized for health reasons, despite the absence of a full-time veterinarian on-site.
Cats are largely confined to the back-end areas of the shelter, where minimal resources and eƯorts are allocated to them.
Volunteers and rescues are denied access to these areas, leaving the majority of cats unseen and ultimately euthanized without a fair chance.
It appears AVAS is euthanizing cats with little to no eƯort to evaluate, treat, or rehome them. This lack of transparency and eƯort is unacceptable for a public shelter. AVAS has been killing cats at will, out of convenience, and in secret—behavior that must not be tolerated.
4. Accountability and Transparency
The labeling process appears inconsistent and unprofessional, raising questions about the qualifications and accountability of the staƯ involved. Decisions to euthanize cats are being made with minimal eƯort to evaluate, treat, or rehome them, and it seems that AVAS is euthanizing cats out of convenience rather than necessity.
We demand accountability for the decisions leading to the mass euthanasia of cats at AVAS:
Who is making these decisions?
What qualifications do they have?
Why are so many cats being labeled as "not adoptable" or killed for minor health conditions?
We call for the immediate replacement of personnel responsible for these decisions and replacing personnel who have contributed to this mass euthanasia.
5. Lack of Essential Programs and Resources for Cats
Apple valley town fails to implement key programs essential for reducing the euthanasia rate and improving outcomes for cats:
No Trap-Neuter-Return (TNR) Program: This is critical for managing community cat populations and preventing overcrowding.
No Low-Cost Spay/Neuter Program: Expanding access to aƯordable spay/neuter services would significantly reduce shelter intake.
Without these programs, AVAS perpetuates a cycle of unnecessary euthanasia.
6. Urgent Requests for Reform
To address these issues, we respectfully request:
1. Transparency:
Require AVAS to list all cats and dogs on its website, including those in holding and receiving areas within 3 days of intake.
Publish intake, outcome, and euthanasia data monthly.
2. Accountability:
Investigate the personnel responsible for labeling and euthanizing cats and hold them accountable.
Replace staƯ engaged in systemic neglect or misuse of euthanasia practices.
3. Resources for Cats:
Allocate qulified resources to ensure timely vaccinations, proper evaluations, and medical care for all cats.
Establish TNR and low-cost spay/neuter programs to control the population and reduce intake.
4. Policy Changes:
Prohibit euthanasia of animals without documented evaluation by qualified personnel. Prioritize medical care and adoption eƯorts over euthanasia.
5. Implement Trap-Neuter-Vaccinate-Return (TNVR) Program for community cats TNVR/ Free spay and neuter services for community cats is desperately needed in Apple Valley Town. We strongly urge the initiation of a TNVR program specifically for community cats.
This approach is not only cost-eƯective but also directly addresses the overpopulation issue at its root by preventing future litters and improving the health of the local cat population.
With many community members struggling to aƯord veterinary care, TNVR would be a sustainable solution to manage the growing number of stray and feral cats, ultimately reducing shelter intake and preventing overcrowding
Through the TNR program friendly cats will be taken to the shelter for adoption and others will be released back to the community where they come from.
6. Establish a Low-Cost Spay-Neuter Service complemented by a TNVR program for longterm sustainability With the average income in Apple Valley below $25,000 per year, many residents find it financially diƯicult to provide basic care for their pets, including spay/neuter services.
AƯordable options are crucial for ensuring responsible pet ownership and preventing unintended litters.
The practices at AVAS are a betrayal of the public trust and a failure to fulfill the responsibilities of a taxpayer-funded shelter.
The shelter's treatment of cats—hiding them from public view, delaying vaccinations, mislabeling their adaptability, and euthanizing them without eƯort to save them—is unacceptable.
We demand accountability, reform, and transparency to ensure AVAS becomes a place where all animals, including cats, are given a fair chance at life.
Thank you for your attention to this urgent matter
Dear Sir/Madam,
Thank you for your time and eƯorts to improve the Town of Apple Valley. The cats held at Apple Valley Animal Services are desperate for your help. In the honor of a beloved friend or family member who cares for cats, please demand the cats to be listed on the website to give them a chance for rescue or adoption. The disparity between the dogs and cats is alarming. For example, on January 11 out of the 66 animals listed on the website, only 5 are cats. Only 6 cats with December intake dates were listed.
Based on the December disposition report, 173 cats and kittens were killed. 75 of which were labeled "not adoptable". What measures are taken to categorize them accordingly? 17 cats/kittens with September intake date, and 32 with November intake date were killed in December due to "health" and "not adoptable". Why were they kept in the back for nearly 2 months to become unhealthy and feral?
You can end this mass killing with supporting free/low cost spay and neuter for the residents of Apple Valley, as well as, Trap, Neuter, Release, to control the population.
There is a responsibility that comes with your authority.
With regards,
Shirin Shamloo
Lack of Visibility and Minimal EƯort for Cats:
In November alone, 96 cats were euthanized, and 12 died at the shelter. None of these 108 cats were posted online or included in the daily urgent list, eƯectively condemning them to a hidden death.
On average, less than 30% of cats are posted on the AVAS website, severely limiting their chances of adoption.
Majority of dogs, including those in "holding" or "receiving" areas, are posted on the AVAS website, providing them with greater adoption opportunities.
Vaccination Delays:
Dogs are vaccinated within 3 days of intake, providing timely health protection. Cats, however, are vaccinated 3 weeks after intake, leaving them vulnerable to illness and further diminishing their chances of survival.
This lack of visibility, delayed vaccinations, and minimal eƯort reflects systemic neglect and an apparent disregard for cats’ welfare.
The disparity in outcomes for cats compared to dogs is staggering. It is evident that the shelter has the capacity to improve.
3. Questionable Labeling and Euthanasia Standards:
The evaluation process is nominal at best, and many cats are euthanized unnecessarily AVAS has been labeling the majority cats as "unadaptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
Most cats are kept out of sight in the back and often face euthanasia without ever being posted online - they were held in the backend with 0 visibility given not even posted on the AVAS website and euthanized directly.
Since the cat intake policy update in September, the majority of cat intakes have been kittens— generally easy to socialize
In nearby shelters within the same county, over 75% of cats are labeled as friendly, yet at AVAS, 68 cats were euthanized as "not adoptable" in November alone. Additionally, 24 cats were euthanized for health reasons, despite the absence of a full-time veterinarian on-site.
Cats are largely confined to the back-end areas of the shelter, where minimal resources and eƯorts are allocated to them.
Volunteers and rescues are denied access to these areas, leaving the majority of cats unseen and ultimately euthanized without a fair chance.
It appears AVAS is euthanizing cats with little to no eƯort to evaluate, treat, or rehome them. This lack of transparency and eƯort is unacceptable for a public shelter. AVAS has been killing cats at will, out of convenience, and in secret—behavior that must not be tolerated.
4. Accountability and Transparency
The labeling process appears inconsistent and unprofessional, raising questions about the qualifications and accountability of the staƯ involved. Decisions to euthanize cats are being made with minimal eƯort to evaluate, treat, or rehome them, and it seems that AVAS is euthanizing cats out of convenience rather than necessity.
We demand accountability for the decisions leading to the mass euthanasia of cats at AVAS:
Who is making these decisions?
What qualifications do they have?
Why are so many cats being labeled as "not adoptable" or killed for minor health conditions?
We call for the immediate replacement of personnel responsible for these decisions and replacing personnel who have contributed to this mass euthanasia.
5. Lack of Essential Programs and Resources for Cats
Apple valley town fails to implement key programs essential for reducing the euthanasia rate and improving outcomes for cats:
No Trap-Neuter-Return (TNR) Program: This is critical for managing community cat populations and preventing overcrowding.
No Low-Cost Spay/Neuter Program: Expanding access to aƯordable spay/neuter services would significantly reduce shelter intake.
Without these programs, AVAS perpetuates a cycle of unnecessary euthanasia.
6. Urgent Requests for Reform
To address these issues, we respectfully request:
1. Transparency:
Require AVAS to list all cats and dogs on its website, including those in holding and receiving areas within 3 days of intake.
Publish intake, outcome, and euthanasia data monthly.
2. Accountability:
Investigate the personnel responsible for labeling and euthanizing cats and hold them accountable.
Replace staƯ engaged in systemic neglect or misuse of euthanasia practices.
3. Resources for Cats:
Allocate qulified resources to ensure timely vaccinations, proper evaluations, and medical care for all cats.
Establish TNR and low-cost spay/neuter programs to control the population and reduce intake.
4. Policy Changes:
Prohibit euthanasia of animals without documented evaluation by qualified personnel. Prioritize medical care and adoption eƯorts over euthanasia.
5. Implement Trap-Neuter-Vaccinate-Return (TNVR) Program for community cats TNVR/ Free spay and neuter services for community cats is desperately needed in Apple Valley Town. We strongly urge the initiation of a TNVR program specifically for community cats.
This approach is not only cost-eƯective but also directly addresses the overpopulation issue at its root by preventing future litters and improving the health of the local cat population.
With many community members struggling to aƯord veterinary care, TNVR would be a sustainable solution to manage the growing number of stray and feral cats, ultimately reducing shelter intake and preventing overcrowding
Through the TNR program friendly cats will be taken to the shelter for adoption and others will be released back to the community where they come from.
6. Establish a Low-Cost Spay-Neuter Service complemented by a TNVR program for longterm sustainability With the average income in Apple Valley below $25,000 per year, many residents find it financially diƯicult to provide basic care for their pets, including spay/neuter services.
AƯordable options are crucial for ensuring responsible pet ownership and preventing unintended litters.
The practices at AVAS are a betrayal of the public trust and a failure to fulfill the responsibilities of a taxpayer-funded shelter.
The shelter's treatment of cats—hiding them from public view, delaying vaccinations, mislabeling their adaptability, and euthanizing them without eƯort to save them—is unacceptable.
We demand accountability, reform, and transparency to ensure AVAS becomes a place where all animals, including cats, are given a fair chance at life.
Thank you for your attention to this urgent matter.
3. Contextual info: intensive killing:
Rules Changed Again: Luna and Harper Were Taken Too Soon List of cats no longer listed/ On hold as of 8.22
The Heartbreaking Story of Bailey (#AV244188) 💔
R.I.P. 🖤 In memory of the 12 cats we lost on 8.17/8.20 (AVAS closed on 8.18 and 8.19) R.I.P. 🖤 In memory of the 20 kitties we lost on 8/15 and 8/16.
R.I.P. 🖤 In memory of the 11 kitties we lost on 8.13
I'm writing to you today about the conditions at AVAS. The treatment of these shelter cats are beyond deplorable. Below are some highlights.
In November alone, 96 cats were euthanized, and 12 died at the shelter. None of these 108 cats were posted online or included in the daily urgent list, eƯectively condemning them to a hidden death.
On average, less than 30% of cats are posted on the AVAS website, severely limiting their chances of adoption.
Majority of dogs, including those in "holding" or "receiving" areas, are posted on the AVAS website, providing them with greater adoption opportunities.
Vaccination Delays:
Dogs are vaccinated within 3 days of intake, providing timely health protection. Cats, however, are vaccinated 3 weeks after intake, leaving them vulnerable to illness and further diminishing their chances of survival.
This lack of visibility, delayed vaccinations, and minimal eƯort reflects systemic neglect and an apparent disregard for cats’ welfare.
The disparity in outcomes for cats compared to dogs is staggering. It is evident that the shelter has the capacity to improve.
3. Questionable Labeling and Euthanasia Standards:
The evaluation process is nominal at best, and many cats are euthanized unnecessarily AVAS has been labeling the majority cats as "unadaptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
Most cats are kept out of sight in the back and often face euthanasia without ever being posted online - they were held in the backend with 0 visibility given not even posted on the AVAS website and euthanized directly.
Since the cat intake policy update in September, the majority of cat intakes have been kittens— generally easy to socialize
In nearby shelters within the same county, over 75% of cats are labeled as friendly, yet at AVAS, 68 cats were euthanized as "not adoptable" in November alone. Additionally, 24 cats were euthanized for health reasons, despite the absence of a full-time veterinarian on-site.
Cats are largely confined to the back-end areas of the shelter, where minimal resources and eƯorts are allocated to them.
Volunteers and rescues are denied access to these areas, leaving the majority of cats unseen and ultimately euthanized without a fair chance.
It appears AVAS is euthanizing cats with little to no eƯort to evaluate, treat, or rehome them. This lack of transparency and eƯort is unacceptable for a public shelter. AVAS has been killing cats at will, out of convenience, and in secret—behavior that must not be tolerated.
Good evening,
I am writing to express grave concerns regarding the alarming rise in euthanasia rates and the ongoing systemic issues at Apple Valley Animal Shelter (AVAS). The situation has reached a critical point, with dozens of cats losing their lives everyday without proper evaluation or consideration for alternatives like adoption or rescue.
No improvement shown even though intake dropped significantly from 325 in August to 182 in September. Live release rate for cats in Sep is as low as 13%. This lack of visibility contributes significantly to the high euthanasia rate.
As of October 15, about 20% of the cat intaken in Sep has been posted on the AVAS website v.s. 100% of the dog intake posted
In August 2024 237 cats were euthanized, out of this, 198 (83%) of the cats never showed up on the website for the public to see.
Out of 182 cats taken in during September 2024, only 34 were listed on the website, while 75 were marked as “hold” and 65 were euthanized.
AVAS has significantly neglected its eƯorts on the cat side, and the outcomes for AVAS cats in 2024 may mirror those of 2023 (only 7% cats made it out alive out of 3469 intake in 2023) :
Key Observations:
1. Even though intake dropped significantly from 325 in August to 182 in September. Live release rate for cats in Sep is as low as 13%.
2. No TNVR or low cost Spay and neuter program provided in Apple Valley City
3. Urgent List Discrepancies: The urgent list provided by AVAS currently is a duplicate of cats listed on their website, with almost all of which in the adoption area. Cats under "hold" are not included, despite being the ones most at risk of euthanasia.
4. Disparity Between Cats and Dogs: There’s a significant disparity in how cats and dogs are handled at AVAS. While nearly 100% of dogs are posted online for adoption, very few cats are.
As of Oct.23, only 3 cats with October intake dates have been listed.Around 20% (or less) of cats are listed on the AVAS website each month leaving most cats without any visibility
Many cats remain stuck in the backend during intake or on "hold," with many euthanized without being given a chance/ ever posted online.
5. In August, 237 cats were euthanized, with 198 (about 83%) not listed on the AVAS website.
6. 75 cats from September intake remain under hold as of Oct 3.
7. As of October 2, only 12 out of 141 cats taken in September were listed on the site.
8. Ongoing outbreak since July 2024, with new intakes continuing to be exposed and scheduled to be euthanized in just a few days. Adoption requests were rejected, and random rules have been added that undermine life-saving eƯorts.
9. Volunteers are still denied access to take videos or photos of these cats in the back end, meaning they remain invisible from the moment they enter the shelter. Poor visibility contributes to the high euthanization rate. Only 5% to 10% of the cats are put in the adoption area and visible to the public
A recent request sent to AVAS by a rescue partner asking for a volunteer to take videos on behalf of them was rejected by AVAS
10. Medical Care is Nominal:
Monthly disease outbreaks result in mass euthanasia for health reasons. New intake has been placed in the same room/ area exposed to ringworm/panleuk the SAME day positive cases left/euthanized
No vaccine was given for cats labeled as feral and almost NO cat was vaccinated during intake
AVAS euthanizes cats being exposed without even testing them Lots of cats labeled "under treatment" show no medical records beyond their vaccination, yet many are euthanized regardless.
Some cats and kittens scheduled to be euthanized turned out to be “overall healthy” when checked by a vet
No regular evolution /health check was given. It’s normal that kittens were not reweighted in weeks or even months. A kitten adopted out last week was put under observation for more than 2 month
11. Adoption (even rescue) requests are often denied by AVAS. The reasons can vary, from claims that "the cat has been exposed to [illness]" to requiring the remote adopter to be physically present. In some cases, by the next day, they simply respond with, "The cat you requested has already been euthanized."
12. AVAS does not include cats in their adoption event. In contract, almost every cat rescue hosts adoption events in public places
Based on recent observations and data, it is evident that immediate reforms are necessary to ensure the welfare of animals under AVAS's care and to restore community trust.
Given AVAS's ongoing negligence and mishandling of these animals, we strongly urge the following immediate actions:
I. Enact reforms including:
1. Grant access to authorized volunteers to take videos and photos of those 90% of cats in non-adoption areas to increase visibility and promote adoptions.
2. List all cats on the shelter's website within 24 hours of intake Disclose the outcome of each cat in monthly reports to ensure accountability and transparency.
3. Stop euthanize cats not in adoption area when they can legally be Avoid euthanasia when space is available.
Implement regular reassessment of cats and timely updates to shelter notes to accurately reflect their behavioral status.
4. Initiate TNVR program for the community cats in Apple Valley City
5. Prioritize providing medical care over resorting to euthanasia as a first option:
Administer vaccines to every cat upon 72 hours from entry to the shelter, including feral ones.
Stop put new intake to exposure area
A comprehensive medical treatment plan must be provided for the cats currently sick . measures must be implemented to prevent further intensive and frequent outbreaks Refrain from immediate euthanasia for health reasons; Maintain a variety of antibiotics and medications to treat illnesses promptly.
Kittens should be paired up and kept in separate cages instead of free roaming in the same room when there’s no suƯicient medical care.
Establish a dedicated medical room and consider oƯering on-site veterinary services, potentially through partnerships with veterinary clinics. Improve airflow and hygiene protocols within the shelter to prevent the spread of disease.
6. Support Adoption and Rescue EƯorts:
provide a daily urgent list of cats to rescues and the community. Adoption and rescue request need to be respond in a timely manner Discontinue rejecting adoption or foster requests due to random reasons and cease euthanizing cats under evaluation.
Ensure cats are included in all adoption events and community fairs to maximize adoption opportunities.
7. Those responsible for the mishandling of disease outbreaks must be held accountable.
We request for replacement of the current shelter management including shelter director and key stakeholders.
II. Launch an investigation into AVAS.
It’s becoming clear that AVAS is doing the bare minimum to meet legal standards, while neglecting the actual care of these animals.
Euthanasia seems to be the easiest route for them,and it’s heartbreaking to see life-saving eƯorts pushed aside in favor of convenience.
This isn’t just neglect; it’s a system that’s failing these animals, leading to unnecessary deaths.
An immediate investigation is needed to address these failures, ensure proper evaluations, and restore transparency. The community and these animals deserve better. Those responsible for mishandling disease outbreaks must be held accountable.
Thank you for your attention to these urgent matters. I look forward to seeing positive changes that benefit both the animals and our community.
Mia
Dear Apple Valley Town Council Members and San Bernardino County Supervisors, We are writing to express deep concern about the systemic issues at Apple Valley Animal Shelter (AVAS) regarding the treatment of cats. The shelter practices reveal troubling trends that demand immediate action.
In November, the live release rate for cats at AVAS was just 31.6%, according to the shelter’s monthly disposition report of Nov.
As of Jan.11, only 6 cats intake in Dec and ZERO cats intake in Jan were posted on the AVAS website.
In November alone, 96 cats were euthanized, and 12 died, but none of these cats were posted online or included in the daily urgent list.
AVAS has been labeling the majority cats as "unadoptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
1. Disparity in Treatment Between Cats and Dogs
Key Statistics from the November Disposition Report:
Live Release Rate:
o Dogs: 87% 323 total in the report(excluding dead on arrival, Euthanized: 41, Died at shelter: 1).
o Cats: 31.6% 158 total in the report (excluding dead on arrival, Euthanized: 96, Died at shelter: 12).
2.Lack of Visibility and Minimal EƯort for Cats:
In November alone, 96 cats were euthanized, and 12 died at the shelter. None of these 108 cats were posted online or included in the daily urgent list, eƯectively condemning them to a hidden death.
On average, less than 30% of cats are posted on the AVAS website, severely limiting their chances of adoption.
Majority of dogs, including those in "holding" or "receiving" areas, are posted on the AVAS website, providing them with greater adoption opportunities.
Vaccination Delays:
Dogs are vaccinated within 3 days of intake, providing timely health protection. Cats, however, are vaccinated 3 weeks after intake, leaving them vulnerable to illness and further diminishing their chances of survival.
This lack of visibility, delayed vaccinations, and minimal eƯort reflects systemic neglect and an apparent disregard for cats’ welfare.
The disparity in outcomes for cats compared to dogs is staggering. It is evident that the shelter has the capacity to improve.
3. Questionable Labeling and Euthanasia Standards:
The evaluation process is nominal at best, and many cats are euthanized unnecessarily AVAS has been labeling the majority cats as "unadaptable," with many of them being kittens after policy update since Sep.1, euthanizing them without proper evaluation, and hiding them from public view.
Most cats are kept out of sight in the back and often face euthanasia without ever being posted online - they were held in the backend with 0 visibility given not even posted on the AVAS website and euthanized directly.
Since the cat intake policy update in September, the majority of cat intakes have been kittens— generally easy to socialize
In nearby shelters within the same county, over 75% of cats are labeled as friendly, yet at AVAS, 68 cats were euthanized as "not adoptable" in November alone. Additionally, 24 cats were euthanized for health reasons, despite the absence of a full-time veterinarian on-site.
Cats are largely confined to the back-end areas of the shelter, where minimal resources and eƯorts are allocated to them.
Volunteers and rescues are denied access to these areas, leaving the majority of cats unseen and ultimately euthanized without a fair chance.
It appears AVAS is euthanizing cats with little to no eƯort to evaluate, treat, or rehome them. This lack of transparency and eƯort is unacceptable for a public shelter. AVAS has been killing cats at will, out of convenience, and in secret—behavior that must not be tolerated.
4. Accountability and Transparency
The labeling process appears inconsistent and unprofessional, raising questions about the qualifications and accountability of the staƯ involved. Decisions to euthanize cats are being made with minimal eƯort to evaluate, treat, or rehome them, and it seems that AVAS is euthanizing cats out of convenience rather than necessity.
We demand accountability for the decisions leading to the mass euthanasia of cats at AVAS:
Who is making these decisions?
What qualifications do they have?
Why are so many cats being labeled as "not adoptable" or killed for minor health conditions?
We call for the immediate replacement of personnel responsible for these decisions and replacing personnel who have contributed to this mass euthanasia.
5. Lack of Essential Programs and Resources for Cats
Apple valley town fails to implement key programs essential for reducing the euthanasia rate and improving outcomes for cats:
No Trap-Neuter-Return (TNR) Program: This is critical for managing community cat populations and preventing overcrowding.
No Low-Cost Spay/Neuter Program: Expanding access to aƯordable spay/neuter services would significantly reduce shelter intake.
Without these programs, AVAS perpetuates a cycle of unnecessary euthanasia.
6. Urgent Requests for Reform
To address these issues, we respectfully request:
1. Transparency:
o Require AVAS to list all cats and dogs on its website, including those in holding and receiving areas within 3 days of intake.
o Publish intake, outcome, and euthanasia data monthly.
2. Accountability:
o Investigate the personnel responsible for labeling and euthanizing cats and hold them accountable.
o Replace staƯ engaged in systemic neglect or misuse of euthanasia practices.
3. Resources for Cats:
o Allocate qulified resources to ensure timely vaccinations, proper evaluations, and medical care for all cats.
o Establish TNR and low-cost spay/neuter programs to control the population and reduce intake.
4. Policy Changes:
o Prohibit euthanasia of animals without documented evaluation by qualified personnel.
o Prioritize medical care and adoption eƯorts over euthanasia.
5. Could we request the county reconsider re-routing these cats to Devore until a rescue coordinator specifically for cats FROM the county is in place at AVAS? And/or significant improvements are in place?
6. Implement Trap-Neuter-Vaccinate-Return (TNVR) Program for community cats TNVR/ Free spay and neuter services for community cats is desperately needed in Apple Valley Town. We strongly urge the initiation of a TNVR program specifically for community cats.
This approach is not only cost-eƯective but also directly addresses the overpopulation issue at its root by preventing future litters and improving the health of the local cat population.
With many community members struggling to aƯord veterinary care, TNVR would be a sustainable solution to manage the growing number of stray and feral cats, ultimately reducing shelter intake and preventing overcrowding
Through the TNR program friendly cats will be taken to the shelter for adoption and others will be released back to the community where they come from.
7. Establish a Low-Cost Spay-Neuter Service complemented by a TNVR program for longterm sustainability With the average income in Apple Valley below $25,000 per year, many residents find it financially diƯicult to provide basic care for their pets, including spay/neuter services.
AƯordable options are crucial for ensuring responsible pet ownership and preventing unintended litters.
The practices at AVAS are a betrayal of the public trust and a failure to fulfill the responsibilities of a taxpayer-funded shelter.
The shelter's treatment of cats—hiding them from public view, delaying vaccinations, mislabeling their adaptability, and euthanizing them without eƯort to save them—is unacceptable.
We demand accountability, reform, and transparency to ensure AVAS becomes a place where all animals, including cats, are given a fair chance at life.
Thank you for your attention to this urgent matter.
Submitting public comments for the Apple Valley Town Council meeting January 14th Observations on Apple Valley Animal Shelter (AVAS).
Month after month statistics for cats at the Apple Valley Animal shelter are poor. Why doesn’t the shelter follow the stipulations negotiated in the contract with the county? Why aren’t basic procedures/protocols done that will improve the statistics?
- In December 2024, only 29 cats added on the AVAS website. NONE of the 114 cats euthanized were ever listed or included on the URGENT LIST. At any given time there are minimum of 20-80+ cats in the back non-public rooms. Why are they not making the public aware of animals at their shelter? This is one of the most egregious shelter practices. Is it unreasonable to ask that the county press and ask… what is the point of an urgent list if none of the cats euthanized are ever on this urgent list?
One must ask diƯicult questions.
With all due respect this practice of non-disclosure is unacceptable.
Out of 114 cats euthanized, 51 cats came from county jurisdiction areas, per the disposition report.
Healthy adults from San Bernardino County are no longer accepted, if that is truly the case, this means the majority of those euthanized from the county are kittens. Could we request the county reconsider re-routing these cats to Devore until a rescue coordinator specifically for cats FROM the county is in place at AVAS? And/or significant improvements are in place? On the one hand, AVAS never posted 51 cats from the county and euthanized them directly in December. On the other hand, Devore and Big Bear Shelter now have lots of room as cat intake has decreased by more than 50% since September. Only 45 cats were taken into Devore in November.
November live release rate for cats at AVAS is 31.8%. for dogs it’s 87%.
It is also unclear to us, what progress, improvements and changes are being communicated to the county. It seems the opposite from what we are witnessing by studying a) the data
b) the kennel cards and
c) the AVAS website.
Are you aware of this?
It seems shelter staƯ tell the county one thing and do something completely diƯerent. We are told by the county “AVAS is vaccinating cats.” We look at the kennel cards, and see on average, staƯ do not vaccinate for as long as 3-weeks AFTER intake. How do these two things line up? In the interim many cats get sick and die or are euthanized. Is the county aware of the discrepancies.
The proof is in the data.
Are we asking too much to ask that AVAS staƯ do better?
Sincerely,
Margaret Cashion