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Item 12j - PS.NET Public Safety Software System Support Services

Arcadia City Council
June 16, 2026

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Item 12j - PS.NET Public Safety Software System Support Services
Meeting
June 16, 2026
Body
Arcadia City Council
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3
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Text extracted from the city's file for reading and search. Open the original on laserfiche.arcadiaca.gov. That file is the official record.

STAFF REPORT

POLICE DEPARTMENT
DATE: June 16, 2026

TO: Honorable Mayor and City Council

FROM: Roy Nakamura, Chief of Police
By: Amber Abeyta, Management Analyst

SUBJECT: AMENDMENT TO THE PROFESSIONAL SERVICES AGREEMENT WITH EXECUTIVE INFORMATION SERVICES, INC. FOR PS.NET PUBLIC SAFETY SOFTWARE SYSTEM SUPPORT SERVICES IN THE AMOUNT OF $53,241 CEQA: Not a Project
Recommendation: Approve

SUMMARY

The City has a Professional Services Agreement (“Agreement) with Executive Information Services, Inc. (“EIS”) for support of the PS.NET Public Safety System, which will expire on June 30, 2026. PS.NET is the backbone of the dispatch and records systems used for Police Department operations. It is recommended that the City Council approve, authorize, and direct the City Manager to execute an amendment to the Professional Services Agreement with EIS in the amount of $53,241, to extend services for an additional year.

DISCUSSION

Since 2003, the City has maintained an Agreement with EIS for public safety software system support services. EIS has the proprietary rights/ownership to the law enforcement software programs used by the Arcadia Police Department. The software programs include Law Records Management; Computer Assisted Dispatch (“CAD”); Report Writing; Mobile Digital Communications; Los Angeles County Interface; and a Customer Service Portal for submitting crime reports online. All these software programs are used to conduct the Department’s daily operations.

Executive Information Service, Inc. PSA Amendment
June 16, 2026

Page 2 of 3 ends

The proposed Amendment is $53,241 and represents an increase of 9% from last year’s contract amount of $48,845. According to EIS, the increase in cost is being driven inflationary pressures. Over the years, EIS has maintained a good relationship with the Department and has been accommodating to its needs and requirements.

It is important to highlight that the Equipment Replacement Budget for Fiscal Year 2026-27 includes funding for a new CAD and Records Management System (“RMS”).

The new upgraded system is essential to address both current and future technological requirements and will be acquired in accordance with the City’s procurement policy. Given that the procurement and implementation of a new system will take several months, a renewal with EIS is necessary to sustain the existing CAD and RMS. Therefore, it is recommended that the City Council extend the Agreement with EIS for one year.

ENVIRONMENTAL ANALYSIS

The proposed action does not constitute a project under the California Environmental Quality Act (“CEQA”), based on Section 15061(b)(3) of the CEQA Guidelines, as it can be seen with certainty that it will have no impact on the environment.

FISCAL IMPACT

Sufficient funds in the amount of $53,241 for the amendment to the Professional Services Agreement have been included in the General Fund Operating Budget for Fiscal Year 2026-27.

RECOMMENDATION

It is recommended the City Council determine that this action does not constitute a project under the California Environmental Quality Act (“CEQA”); and approve, authorize, and direct the City Manager to execute an amendment to the Professional Services Agreement with Executive Information Services, Inc. for PS.NET Public Safety Software System Support Services in the amount of $53,241.

Executive Information Service, Inc. PSA Amendment
June 16, 2026

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Attachment: Proposed Amendment to the Professional Services Agreement

AMENDMENT NO. 23 TO THE PROFESSIONAL SERVICES

AGREEMENT FOR PSNET PUBLIC SAFETY SYSTEM PROJECT WITH EXECUTIVE INFORMATION SERVICES, INC.

This Amendment No. 23 (“Amendment No. 23”) is hereby entered into by and between the City of Arcadia, a charter city organized under the Constitution and laws of the State of California, and Executive Information Services, a Nevada Corporation, with respect to that certain Professional Services Agreement between the Parties dated July 13, 2004 (the “Agreement”).

The Parties agree as follows:

1.Section 3.1.2 of the Agreement, the Term is amended by extending the term from July 1, 2026, through June 30, 2027 (the “Extended Term”).

2.Section 3.3.1 of the Agreement, the Compensation is amended for the Extended Term as referenced in the attached Exhibit “C”.

3.All of the remaining terms and provisions of the Agreement are hereby reaffirmed.
[SIGNATURES ON NEXT PAGE]

2 In witness whereof the Parties have executed this Amendment No. 23 on the date set forth below.

CITY OF ARCADIA EXECUTIVE INFORAMTION SERVICES, INC.

____________________________ ________________________________ Dominic Lazzaretto David Hieb
City Manager Vice President, Client Services

Date: _______________________ Date: ___________________________

ATTEST:

____________________________ ________________________________ City Clerk Justin Davis
Senior Vice President Operations

APPROVED AS TO FORM: CONCUR

____________________________ ________________________________ Michael J. Maurer Roy Nakamura
City Attorney Chief of Police

3 Exhibit “C”

COMPENSATION

The Agreement is amended to provide that the total compensation for the Extend Term from July 1, 2026, through June 30, 2027, shall not exceed fifty three thousand, two hundred forty-one dollars and zero cents ($53,241.00). A breakdown of the cost is outlined below.

Description Quantity Unit Price Amount
Annual EIS Support 1.00 $0.00 $0.00
Law Records Management, CAD:

July 2026 to July 2027

1.00 $51,706.00 $51,706.00
CAD to LensLock: July 2026 to
July 2027

1.00 $1,535.00 $1,535.00
Total $53,241.00

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