STAFF REPORT
ADMINISTRATIVE SERVICES DEPARTMENT
DATE: June 16, 2026
TO: Honorable Mayor and City Council
FROM: Henry Chen, Administrative Services Director
SUBJECT: PURCHASE ORDERS FOR ANNUAL SOFTWARE HOSTING AND
MAINTENANCE SERVICES WITH ORACLE AMERICA FOR NETSUITE FOR
GOVERNMENT AND CAN/AM TECHNOLOGIES FOR TELLER CASHIERING, IN AN AMOUNT NOT TO EXCEED $177,900
CEQA: Not a Project
Recommendation: Approve
SUMMARY
The City currently uses NetSuite for Government (“NetSuite”) from Oracle America and Teller cashiering system (“Teller”) from Can/Am Technologies to support financial management and cashiering operations. Both systems require annual licensing, cloud hosting, and maintenance fees. It is recommended that the City Council approve two Purchase Orders in Fiscal Year 2026-27: one with Oracle America for $118,000 and one with Can/Am Technologies for $59,900, for a total of $177,900 for annual software hosting and maintenance.
DISCUSSION
NetSuite and Teller were implemented last fiscal year to replace the City’s legacy FinancePlus system, which had been in use since 1999. These platforms support essential Finance, Purchasing, and Human Resources functions, including payroll, accounts payable, accounts receivable, budget preparation, general ledger, cashiering, and financial reporting. Annual hosting and maintenance fees fund cloud hosting services, ongoing product enhancements, security updates, and program improvements, along with phone and web-based technical support.
PO for Annual NetSuite and Teller Maintenance
June 16, 2026
The annual cost for Fiscal Year 2026-27 is approximately $118,000 for Oracle NetSuite and $59,900 for Teller, for a total annual cost of $177,900, an increase of about 3.1% from the prior year. It is recommended that the City issue Purchase Orders to Oracle America and Can/Am Technologies for annual hosting and maintenance services.
ENVIRONMENTAL ANALYSIS
The proposed action does not constitute a project under the California Environmental Quality Act (“CEQA”), under Section 15061(b)(3) of the CEQA Guidelines, as it can be seen with certainty that it will have no impact on the environment.
FISCAL IMPACT
Sufficient funds for the proposed annual hosting and maintenance costs are budgeted in the FY 2026-27 Operating Budget.
RECOMMENDATION
It is recommended that the City Council find that the proposed action does not constitute a project under the California Environmental Quality Act (“CEQA”); and approve Purchase Orders with Oracle America and Can/Am Technologies for annual hosting and maintenance of the City’s financial system software for Fiscal Year 2026- 27, in an amount not to exceed $177,900.