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Commercial Landscaping Services for
To wn of Atherto n – Co ntract Renewal
855 Mahler Road
Burlingame, CA
Phone : (650) 219-5415
Email: [email protected]
Prepared for:
Robert Ovadia
Director of Public Works
Proposal Issued: Mar 12, 2025
Attachment 1
Robert,
On behalf of the BrightView team I would like to personally thank you for the opportunity to subm it our proposal to professionally m anage the landscape m aintenance responsibilities for Town of Atherton – Town Center, Holbrook Palm er Park & El Cam ino Real Medians.
We have enjoyed and appreciate the tim e you have taken to get to know our team and our operation. We have carefully reviewed your specifications and have taken the tim e to ensure we have developed a thorough and com prehensive proposal that will suit your properties specific needs.
We have exam ined every aspect of your site and considered all resources we feel will be required to m eet your needs and to exceed your expectations. There are a few key areas we have dedicated thought towards, they include:
∞ Have exceptional field leaders who are trained and educated in best horticultural practices
∞ Have significant operational capacity with in- house resources including Water Conservation Experts, Irrigation Technicians, Certified BayFriendly Landscape Professionals and Designers, Certified Arborists, Landscape, J anitorial, Pest Control and Safety Professional Staff, Supervisors and Managers
∞ Have a successful transition plan and flexible work plans and schedules to address seasonal needs and special events
∞ Build a partnership with our custom er
From day one, BrightView provides you with a beautiful, safe, and healthy landscape that will m aintain your investm ent, support your needs, and provide a welcom ing environm ent for everyone - em ployees and visitors.
Town of Atherton is an exceptional properties, and it is understood that the quality of our landscape m aintenance, enhancem ent services and the thoroughness of our plan are integral to ensuring that we keep you and your site’s visitors happy. We appreciate the opportunity to get to know you, the site, and present you with our custom service solution.
Sincerely,
Armando Lopez Steve Anders
Arm ando Lopez Steve Anders
Business Development Branch Manager
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The BrightView Difference
Our Mission
To create customer value
through engaged local teams,
providing industry -leading
landscape services.
Our people create and maintain the best
landscapes on Earth.
We judge our success by the complete satisfaction of our customers.
Every member of your landscape team will strive to earn your trust and loyalty through a proactive relationship in which we consistently perform work of the highest quality with unparalleled responsiveness.
Our ability to offer industry leading standards to our customers is attributed to our quality assurance and continuous improvement programs we have developed over our history.
To take care of you & all your landscape needs
ONE PARTNER
Forward-thinking,
constructible design that
considers future operating
costs
Design
Thoughtful improvements
to enrich your landscape’s
appearance and
sustainability
Enhance
Seamless project delivery
that meets your goals and
long-term expectations,
on-time and on-budget
Develop
Consistent service delivery
and proactive solutions that
keep your property at its best,
now and in the future
Maintain
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Your BrightView Team
STEVE ANDERS, Branch Manager
[email protected] | (650) 219- 5415
Steven has been with BrightView Landscape Services since 2014. He has 20 plus years in the Landscape Industry and has several certifications: Qualified Landscape Water Auditor, Cal OSHA 10 Safety Program Certified, Bay- Friendly Qualified Landscape Design Professional Certification, Certified Green Roof Installer and Certified Landscape Technician in Maintenance, Enhancement, and Irrigation.
The team selected to maintain your property has the skills and experience necessary to meet your specific needs and expectations.
We strive to find the most talented team members who are continuously advancing their skills and talents.
Below is your dedicated BrightView team and details about their background and experience.
4 Meet Your Team!
Everything we do to service
our clients is handled with
our local, dedicated service
teams. Our team members
live and work in the same
communities that they are
providing landscaping
services to.
Brandon Steene
Vice President & General Manager
EMERALDA VELEZ TAPIA, Account Manager
[email protected] | (650) 250 - 3177
Esme has been a dedicated member of the BrightView Landscape Services team for a decade, bringing 12 years of expertise in the landscape industry. She is trained and certified in all areas of landscape management, demonstrating her comprehensive knowledge and commitment to excellence. In her role, Esme oversees the training and development of personnel, while also managing daily operational scheduling and providing guidance to ensure our customers receive top - quality service.
CHRIS MCLINDEN, Enhancement Manager
[email protected] | (510) 206 - 9665
Chris joined BrightView Landscape Services in 2025 as an Enhancement Manager.
With five years in the landscape industry, he is trained and certified in all aspects of landscape management. He oversees enhancement projects from consultation to completion and provides training, scheduling, and operational guidance for enhancement landscaper personnel. Chris is a valued team member and brings a wealth of knowledge to the team.
ANDREW ESTES, Account Manager
[email protected] | (650) 546 - 1673
Andrew has been a dedicated team member at BrightView Landscape Services since 2015, bringing a wealth of expertise in all facets of landscape management. As a certified professional, Andrew not only oversees daily operations but also plays a crucial role in training and developing personnel, ensuring that every team member is equipped with the skills and knowledge to excel. His leadership and commitment to excellence drive the success of the team and the quality of service provided. b righ tview.co m 5
Dependable, Quality Service
Our team members participate in strict quality standards and continuous improvement training to ensure the service you receive is impeccable, efficient, and always excellent.
BrightView Standards of Excellence
Our proprietary Standards of Excellence promote best practices among the most common areas of landscape maintenance, enabling us to develop a cohesive, consistent strategy for your property. With a shared commitment and a focus on these standards, we will improve the quality of your landscape maintenance.
Our Standards of Excellence include:
• Site Cleanliness
• Weed Free
• Green Turf
• Crisp Edge Beds
• Spectacular Flowers
• Uniform ly Mulched Beds
• Neatly Pruned Trees & Shrubs
Quality Site Assessm ents
Your partnership with BrightView begins with a prom ise: quality landscape and client centric custom er service. BrightView’s form al Quality Site Assessm ents ensure we keep that prom ise. Our QSAs deliver:
• A forum for you to share feedback
• Progress updates on our work
• Tim e set aside to discuss opportunities
• A stronger partnership with you in the m anagem ent of your landscape
• Accountability that ensures your landscape’s success
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Delivering on Our Promise
We consider communication to be the key component of
success with all our clients. That is why we take it very seriously.
Throughout a partnership with BrightView, you can expect that we will deliver effective and proactive communications with you.
We have developed a systematic approach to ensuring that our clients are kept in the loop with all aspects of their landscaping services. We have several resources that we leverage to make sure we keep lines of communication flowing.
• Two times a year to drive
engagement
• Understanding how we are
preforming
• Survey results help us have learn
make changes to meet your
expectations
CUSTOMER
SATISFACTION
SURVEYS
• Review expectations
• Business reviews
• Scheduling and mapping
services
• Regular visibility with your key
stakeholders
• Your go-to person for
everything pertaining to your
landscaping
• A knowledgeable and trained
professional to help ensure your
property shines
REGULAR
VISIBILTY
DEDICATED
ACCOUNT
MANAGER
We make communication a
priority and believe it is the
key to delivering you the
highest quality service but
also building a strong and
lasting partnership. Our
tools were created to
ensure we maintain
proactive and transparent
lines of communication.
Esm eralda Velez-Tapia
Account Manager
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Committed to Safety, Everyday
BrightView is committed to operating our business in a responsible manner. The opportunity to deliver world - class professional services and create inspiring and safe landscapes for our clients and customers is a privilege and responsibility that we work hard to protect and advance every day.
Our employees are regularly trained on their responsibilities and are held accountable to following all safety regulations. It is their responsibility to report unsafe conditions, which makes a safer environment for your employees.
1.75 2.11 1.93 2.06 1.91
1.31 0
0.5 1
1.5 2
2.5 3
3.5 4
4.5 2018 2019 2020 2021 2022 2023
OSHA Recordable Performance
Industry Average: 4.20
BrightView regularly performs better in safety than other landscape service providers.
Extensive Training
BrightView crews receive ongoing
formal and hands on field training
to ensure we meet the highest
safety standards in the business.
Personal Protective
Equipment
Proper PPE Is required of all team
members engaged in jobsite
production activities.
Employee Verification
Process
BrightView is enrolled in E-Verify
in all states in which we operate to
ensure 100% compliance with all
US Labor and Immigration laws.
At BrightView, we believe that safety is more than
putting on a vest, safety glasses and gloves - it is
woven into the fabric of our company.
Andrew Estes
Branch Safety Leader
Industry Average
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Services Summary – Holbrook Palm er Park
Below is a breakdown of the anticipated costs associated with servicing your property. We appreciate the opportunity to present our service offerings.
Please let me know if there are any questions about the services or expenses outlined below.
Base Management Pricing Includes:
• Full Time Park Maintenance
• Weeding, mowing, and edging
• Chemicals and Fertilizers
• Plant Growth Regulators
• Blowing out debris
• Irrigation Management/ regular irrigation inspections and repairs included • Pruning and seasonal trimming
• Monthly QSA (Quality Site Assessment) Reporting
Holbrook Palmer Park Year 1 Year 2 Year 3
Full Time Maintenance $243,233.00 $250,530.00 $258,046.00 Sub Total $243,233.00 $250,530.00 $258,046.00
Emergency OT Contingency - $10,000.00 annually
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Services Summary – Town Center
Below is a breakdown of the anticipated costs associated with servicing your property. We appreciate the opportunity to present our service offerings.
Please let me know if there are any questions about the services or expenses outlined below.
Base Management Pricing Includes:
• Twice weekly maintenance
• Weeding, mowing, and edging
• Chemicals and Fertilizers
• Plant Growth Regulators
• Blowing out debris
• Irrigation Management/ regular irrigation inspections and repairs included • Pruning and seasonal trimming
• Monthly QSA (Quality Site Assessment) Reporting
Town Center – Capital Improvements
1. French Drain $15,000
2. Mulch Refresh $20,000
3. Plant Replacement $18,000
4. DG Refresh $7,000
Town Center Year 1 Year 2 Year 3
Twice Weekly Maintenance
Service $51,422.00 $52,965.00 $54,554.00
Sub Total $51,422.00 $52,965.00 $54,554.00
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Services Summary – El Cam ino Medians
Below is a breakdown of the anticipated costs associated with servicing your property. We appreciate the opportunity to present our service offerings.
Please let me know if there are any questions about the services or expenses outlined below.
Base Management Pricing Includes:
• Weekly maintenance
• Weeding
• Chemicals and Fertilizers
• Plant Growth Regulators
• Blowing out debris
• Irrigation Management/ regular irrigation inspections • Pruning and seasonal trimming
• Quarterly QSA (Quality Site Assessment) Reporting
El Camino Real Medians Year 1 Year 2 Year 3
Monthly Maintenance $36,480.00 $37,575.00 $38,702.00
Sub Total $36,480.00 $37,575.00 $38,702.00
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Quality Site Assessments
Our Quality Site Assessment (QSA) is a proprietary tool developed to help capture the quality of service and current state of your landscaping. This allows us to share our findings with you easily, regularly, and promptly. Once the assessment is completed the report is automatically emailed to you for real -time communication and complete transparency.
This report includes:
• ‘360 degree’ site inspections, perform ed with designated site contact
• Landscape observation im ages with notes
• Updates on item s already discussed in prior m eetings • Recom m endations on possible enhancem ents to your landscape • Opportunity for site contact to strategically discuss short- and long-term plan for the site
• Electronically tracks carry- over item s from past QSAs • Results can be electronically sent to other stakeholders Our Quality Site Assessm ents
(QSA) create an opportunity
for you and your dedicated
Account Manager to assess
the state of your property
together.
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Thank yo u fo r the
o ppo rtunity to present
o ur landscape so lutio n.
Should you have any questions, please
don’t hesitate to reach out.
Arm an d o Lo p e z
Bu sin e ss De ve lo p m e n t
[email protected]
(650 ) 444- 9892
Thank you for the
opportunity to present our
landscape solution.
Should you have any questions, please
don’t hesitate to reach out.
Steve Anders, Branch Manager
Steven.anders @brightview.com
(650) 219- 5415