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Southstar_Amendment_1_to_2024-110.pdf

Bakersfield City Council
May 14, 2025

Document
Southstar_Amendment_1_to_2024-110.pdf
Meeting
May 14, 2025
Body
Bakersfield City Council
Original file
6.3 MB
Text extracted from the city's file for reading and search. Open the original on pub-bakersfield.escribemeetings.com. That file is the official record.

AMENDMENT TO AGREEMENT
S:\Agreements\Southstar\2025\Amendment 1 To Agreement 2024-110.doc Updated – August 15, 2022
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AGREEMENT NO. __________________

AMENDMENT NO. [1] TO
AGREEMENT NO. 2024-110

This AMENDMENT NO. 1 TO AGREEMENT NO. 2024-110 is made and entered into on ________________, by and between the CITY OF BAKERSFIELD, a municipal corporation (“CITY”), and SOUTHSTAR ENGINEERING & CONSULTING, INC., a corporation authorized to do business in California (“CONTRACTOR”).

R E C I T A L S

WHEREAS, On May 8 , 2024 , CITY and CONTRACTOR entered into Agreement No. 2024- 110 (“Agreement”) for the purchase professional and virtual webmaster and content management services to maintain the City’s existing website to drive traffic, enhance user experience, and promote the City’s services, events and brand; and

WHEREAS, the parties desire to amend Agreement No. 2024- 110 to extend the term date to May 8, 2026 to allow for the additional professional and full- service virtual webmaster and content management services as set forth in Exhibit C attached hereto.

NOW, THEREFORE, incorporating the foregoing recitals herein, CITY and CONTRACTOR mutually agree as follows:

1. Section 1 of Agreement No. 2024- 110 entitled “SCOPE OF WORK ” is hereby amended to read as follows:

1. SCOPE OF WORK. In exchange for the C ompensation (defined below), CONTRACTOR shall perform the following:

• The Contractor will be the virtual webmaster and content manager for the City's existing website, which will drive traffic, enhance user experiences, and promote the City's services, events, brand, etc. Contractor will coordinate and manage the design, development, and maintenance of all external- facing websites for the City, including special projects, by putting in place modifications and changes requested by

Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50

AMENDMENT TO AGREEMENT
S:\Agreements\Southstar\2025\Amendment 1 To Agreement 2024-110.doc Updated – August 15, 2022
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City staff. The City's contracted web platform service
provider, Civic Plus, will continue to be utilized for edits and hosting of the web pages, at City's expense.
• The Contractor shall guarantee design consistency, site functionality, and content quality of the City’s website. • The Contractor shall rigorously monitor to ensure content on each departmental page, including but not limited to
branding compliance and accuracy.
• The Contractor will facilitate the development, testing and implementation of web -accessible front -end interfaces for database, to make critical business applications easily accessible online.
• The Contractor will offer continuous support to departmental web liaisons, assisting with content creation, navigation updates, and troubleshooting
• The Contractor will provide comprehensive training to departmental web liaisons and users to ensure proficient platform utilization.
• The Contractor shall optimize the City’s website for high search rankings, serving as the primary liaison with Civic Plus, and conducting regular ADA compliance checks.

The Scope of Work Shall include all items and procedures necessary to properly complete the task CONTRACTOR has been hired to perform as more fully set forth in Exhibit A, Exhibit B and Exhibit C, whether specifically included in the Scope of Work or not.

2. TERM. Section 3 of Agreement No 2024 -110 entitled “TERM” is hereby amended to read as follows:

2. Unless terminated sooner as set forth in herein, this Agreement shall terminate on May 8, 2026 , with option to renew for (1) additional one (1) year term upon mutual agreement of the parties.

3. Except as amended herein, all provisions of Agreement No. 2024 -110 shall remain in full force and effect.

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AMENDMENT TO AGREEMENT
S:\Agreements\Southstar\2025\Amendment 1 To Agreement 2024-110.doc Updated – August 15, 2022
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IN WITNESS WHEREOF, the parties hereto have caused this Amendment No. 1 to Agreement No. 2024 -110 to be executed the day and year first above written.

“CITY” “CONTRACTOR”

CITY OF BAKERSFIELD SOUTHSTAR ENGINEERING & CONSULTING, LLC

By:____________________________ By:_________________________________

KAREN GOH
Mayor Print Name: ________________________

Title:___________________________

APPROVED AS TO CONTENT:

TECHNOLOGY SERVICES DEPARTMENT

By:____________________________

GREGORY PRONOVOST
Technology Services Director

APPROVED AS TO FORM:

VIRGINIA GENNARO
City Attorney

By:____________________________

ASHLEY ZAMBRANO
Deputy City Attorney

Insurance:____________

Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 Jason Bennecke

CEO/CFO

AMENDMENT TO AGREEMENT
S:\Agreements\Southstar\2025\Amendment 1 To Agreement 2024-110.doc Updated – August 15, 2022
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COUNTERSIGNED:

By:____________________________

RANDY MCKEEGAN
Finance Director

Attachment: Exhibit C – Southstar Renewal Proposal

Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50

CITY OF BAKERSFIELD

VIRTUAL WEBMASTER AND

CONTENT MANAGEMENT SERVICES
RENEWAL FOR AGREEMENT NO. 2024-110
Engineering Trust Into Every Project
April 14, 2025
Exhibit C
Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 1945 Chicago Avenue, Suite C-2, Riverside, California 92507 | 951.342.3120 | DIR No.100017294 | SouthstarEng.com April 14, 2025
City of Bakersfield
City Manager’s Office
ATTN: Scott Andrews, Assistant City Manager
1600 Truxtun Avenue, 5th Floor
Bakersfield, CA 93301A
RE: Renewal Proposal for Virtual Webmaster and Content Management Services Dear Mr. Andrews and Selection Committee:

Southstar Engineering & Consulting, Inc. (Southstar), a recognized leader with nearly 19 years of experience in delivering high-quality public works and web presence solutions, is pleased to submit this proposal and quotation for services in response to the renewal of our contract to continue providing Virtual Webmaster and Content Management Services for the City of Bakersfield for an additional two years utilizing funds already allocated.

Overview of Southstar | Southstar, a company with a proven track record, boasts a dedicated team of 33 professionals. Our primary areas of expertise encompass public works staff augmentation, project/construction management, project website development and maintenance, and civil engineering design. With four similar clients in our portfolio (all in California, including the City of Menifee, where we work for the City of Bakersfield’s former Public Works Director, Mr. Nicholas Fidler), Southstar is well-acquainted with the unique demands of city government web presence management. We have provided our services to the City of Bakersfield since 2024 and will continue to provide the quality you have become accustomed to.

Proposal Summary | Southstar’s commitment to excellence is evident in our history of design, implementation, and maintenance of external websites, including special projects, utilizing the City’s contracted web platform, Civic Plus. We will continue to guarantee design consistency, site functionality, and content quality, alongside rigorous monitoring to ensure branding compliance and accuracy.

We will continue to facilitate the development of web-accessible front-end interfaces for databases, making critical business applications easily accessible online. Southstar will maintain continuous support to departmental web liaisons, assisting with content creation, navigation updates, and troubleshooting. Comprehensive training can be provided (as needed) to departmental web liaisons and users to ensure proficient platform utilization.

Moreover, Southstar is committed to continuing to optimize the City’s website for high search rankings, serving as the primary liaison with Civic Plus, and conducting regular ADA compliance checks. Our aim is to continue delivering a seamless and accessible online experience for the City of Bakersfield and its community.

Experience and Portfolio | With a strong history of successful projects, Southstar has a proven record of delivering results on time and within budget. We are extending our dedication and commitment to meeting or exceeding the City’s expectations for this project.

In conclusion, Southstar is poised to continue being your trusted partner in elevating the City of Bakersfield’s web presence. We look forward to the opportunity to continue collaborating and delivering exceptional results, enhancing the quality of life for your residents and constituents.

As Southstar’s CEO, I have the authority to bind the company in a contractual agreement or renewal with the City. If you have any questions, please feel free to contact me.

Sincerely,
Southstar | DCCM
Jason Bennecke, PE, MBA, PMP
CEO / Principal-in-Charge - (909) 556-8852
TransmiTTal/Cover leTTer
Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 ProPoser's PriCing
Southstar | DCCM | City of Bakersfield, Virtual Webmaster and Content Management Services | April 14, 2025 2

SOUTHSTAR RATE AND REIMBURSEMENT SCHEDULE
Southstar Engineering & Consulting, Inc. (Southstar) greatly appreciates the opportunity to submit our hourly fee schedule below. Southstar has provided a fee schedule below with hourly rates for typical services provided by the firm which includes the rates and positions for the individuals proposed to the project. These rates are fully burdened rates and include all overhead, benefits, etc. (EFFECTIVE JANUARY 1, 2023) (ALL SOUTHSTAR RATES SHOWN BELOW ARE SUBJECT TO NO ANNUAL INCREASE THROUGH 2027.)

PERSONNEL ANNUAL

HOURS RATE SUBTOTAL CREDIT TOTAL
Jason Bennecke, PE, MBA, PMP 100 $275 $27,500.00 - $27,500.00 $0 Bridget Bennecke, BS 1000 $175 $175,500.00 $175,500.00
Vanessa Barrientos 30 $150 $27,500.00 $27,500.00
Annual Lump Sum 179,500.00
May 2024 - May 2025 Spent (as of March 2025) 32,681.25
May 2025 - May 2026 Remaining Budget $146,818.75
Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 ProjeCT Team Personnel / exPerienCe
Southstar | DCCM | City of Bakersfield, Virtual Webmaster and Content Management Services | April 14, 2025 3

ORGANIZATION CHART
This organizational chart illustrates our team’s proposed roles, lines of communication and support services.

Below is a roster of available staff for the City of Bakersfield. Southstar will be happy to meet with the City to determine the unique needs of any given aspect of the project scope and provide recommendations from with regard to both technical expertise and availability as well as cost considerations. Southstar understands that those designated as key personnel will be available to the extent proposed for the duration of the required services and acknowledges that no person designated as “key” shall be removed or replaced without the prior written concurrence of the City of Bakersfield.

KEY PERSONNEL
In alignment with the City’s stringent standards for staffing quality and consistency, Southstar explicitly guarantees that all project tasks will be executed exclusively by highly qualified professionals possessing appropriate training, educational qualifications, and substantial experience.

City of Bakersfield
Firm Key
◊ Key Personnel
Educational Specialist
(as-needed)
Vanessa Barrientos
PIC/Project Manager/
Quality Control Officer
◊ Jason Bennecke, PE, MBA, PMP
Webmaster
◊ Bridget Bennecke, BS
PRE-SOUTHSTAR COLLABORATION: RED APPLE READING, INC.

Beyond his role at Southstar, Mr. Bennecke serves as the CEO of Red Apple Reading, Inc., a web-based software program committed to teaching American English reading skills to children worldwide. Since 2011, Jason has collaborated with Bridget Bennecke extensively regarding the designs for educational activities and front-end webpages. Consequently, the company has positively impacted over 65,000 children across all fifty states and 32 countries, fostering the love of reading. For further details and references, please do not hesitate to request additional information.

Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 ProjeCT Team Personnel / exPerienCe
Southstar | DCCM | City of Bakersfield, Virtual Webmaster and Content Management Services | April 14, 2025 4 Bridget Bennecke - WEBMASTER
Education • BS Communication Design, CSU Monterey Bay
Experience • 6 years with Southstar
• 10 years in Role

BIOGRAPHY
Ms. Bennecke has been working with Southstar to create project logos and websites as their webmaster since 2019. She is a dedicated professional with extensive experience in crafting design and technical solutions for various print and digital media services. Ms. Bennecke excels in client collaboration, ensuring their active involvement throughout project lifecycles. Her expertise spans logo design, website development, business cards, branding, and the creation of technical proposals based on Request for Proposal (RFP) requirements.

With a strong commitment to client satisfaction, Bridget’s work reflects her passion for design and her ability to deliver tailored solutions that meet client needs effectively.

BENEFITS
• Experienced in using and learning Content Management Systems (CMS), including but not limited to Drupal, Wordpress and Civic Plus.
• Proficient in Adobe Creative Cloud applications, with extensive experience in InDesign and Illustrator. • Use PHP and front-end web scripting languages for high-quality web design and development. • Designed and developed seven (7) City/County project websites, and eight (8) private company websites.

WEBMASTER SERVICES City of Bakersfield - Webmaster
Ms. Bennecke served in the role of Webmaster for the City of Bakersfield. She provided a full audit of the pag- es on the site, lead meetings with Department staff, consulted with the design team regarding a website design overhaul, and performed complex updates to site pages.

PROJECT EXPERIENCE
CLINTON KEITH EXTENSION PHASE 3 CRTD - Webmaster/Designer Ms. Bennecke’s role encompasses crafting the project’s logo and branding, constructing a website utilizing the Bootstrap framework, and ensuring consistent updates throughout the project’s duration.

I-215/HOLLAND OVERCROSSING (IN-PROGRESS) City of Menifee - Webmaster Ms. Bennecke’s responsibilities include the development and maintenance of a project website, aligning it with the city’s branding guidelines and utilizing the Bootstrap framework to ensure consistent updates during the project’s lifecycle.

DOWNEY MEASURE S City of Downey - Webmaster
Ms. Bennecke consulted with the City of Downey and rebuilt their broken project website using the Bootstrap framework. The website had a strong emphasis on media updates that were organized for the public’s access.

PRESIDENTS PLAZA City of Palm Desert - Webmaster/Designer Ms. Bennecke created a project logo in accordance with the city’s requirements and constructed a website utilizing the Bootstrap framework.

PEARBLOSSOM HIGHWAY City of Palmdale - Webmaster/Designer Ms. Bennecke’s role involved crafting the project’s logo and branding, constructing a website using the Boot- strap framework, and ensuring consistent updates throughout the project’s duration.

SAN PABLO STREETSCAPE IMPROVEMENTS City of Palm Desert - Webmaster/Designer Ms. Bennecke adhered to the city’s requirements by designing a project logo and implementing a website using the Bootstrap framework.

LA QUINTA COMPLETE STREETS City of La Quinta - Webmaster/Designer In accordance with the city’s directives, Ms. Bennecke produced a project logo and constructed a website that utilized the Bootstrap framework.

CENTER FOR ACADEMIC TECHNOLOGIES CSU Monterey Bay - Assistant Ms. Bennecke aided faculty in navigating Moodle CMS, resolving computer-related issues, and facilitated in content creation. Ms. Bennecke also generated accessible PDFs, crafted instructional materials, and managed equipment check-outs.

SEASIDE WEBSITE UPDATE City of Seaside/CSU Monterey Bay - Student (Community Service) As part of a community service course, Ms. Bennecke was a member of a student team that collaborated with the City of Seaside on the redesign of their city website, utilizing the CMS CivicPlus.

Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50

Southstar | DCCM | City of Bakersfield, Virtual Webmaster and Content Management Services | April 14, 2025 b

SCOPE OF WORK /

DELIVERABLES
since may 2024
Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 sCoPe of Work / Deliverables
Southstar | DCCM | City of Bakersfield, Virtual Webmaster and Content Management Services | April 14, 2025 5 Task Task Description Deliverable
1 CivicPlus Assessment (Internal): Southstar will
systematically perform an as-sessment of CivicPlus to iden- tify the strengths and gaps of a system. The assess-ment will focus on the scope of services.

Coordinate with Joe for access.

Assessment Report of Findings and
Suggestions
2 Website Assessment (External)
Aesthetic refers to the look and feel of the front end of a website or web application. Website aesthetics can be
based on elements such as white space, broken links,
missing content, alignment, navigation, menus, im-agery, interactivity, and more. The assess-ment will focus on the scope of services.

Assessment Report of Findings and
Suggestions.

Department reports will be presented at
the one-on-one meetings.
3 Departments Engagement Meetings:

Conduct one-on-one meetings with each department’s
Liaisons.

Adam will contact the department staff and coordinate the meetings.

1. Present the Report of Findings and
Suggestions.

2. Discuss wants and needs.

3. Discuss new “Request for Changes
protocol.”
4 Request for Change Process:

Coordinate with Adam and Megan.

The process will include any public feed-back.

Receive request from Adam and follow
the change process.

WORKING WITH THE CITY OF BAKERSFIELD | 2024 DELIVERABLES Southstar | DCCM’s (Southstar) dedication to the City involves effectively managing and enhancing its web presence. Since July 2024, Southstar has been providing Virtual Webmaster and Content Management Services.

On June 20, 2024, the Virtual Webmaster Content Management Plan was presented to the City.

As a result of the Management Plan meeting, the following tasks were approved for 2024.

Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 sCoPe of Work / Deliverables
Southstar | DCCM | City of Bakersfield, Virtual Webmaster and Content Management Services | April 14, 2025 6 TASK 1: CIVICPLUS ASSESSMENT (INTERNAL):

Southstar conducted an assessment of CivicPlus, identifying both the strengths and weaknesses of the system.

The report was submitted to the City, and Bridget started collaborating with the City IT staff to implement changes.

TASK 2: WEBSITE ASSESSMENT (EXTERNAL)
Southstar conducted an assessment of the City website and identified both the strengths and weaknesses of the site. The report was presented to the City during a meeting that included an agenda and a list of IT questions.

Bridget began working with the City IT staff to facilitate the implementation of changes.

Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 sCoPe of Work / Deliverables
Southstar | DCCM | City of Bakersfield, Virtual Webmaster and Content Management Services | April 14, 2025 7 TASK 3: DEPARTMENT ENGAGEMENT MEETINGS
One-on-one meetings took place with the Liaisons from each department, during which Bridget shared a customized agenda along with a tailored assessment report for each department. The tailored plans were based on Task 2 Assessment Report. Over 15 meetings were held by Bridget and Joe.

TASK 2: WEBSITE ASSESSMENT (EXTERNAL)(CONTINUED)
Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 sCoPe of Work / Deliverables
Southstar | DCCM | City of Bakersfield, Virtual Webmaster and Content Management Services | April 14, 2025 8 TASK 4: REQUEST FOR CHANGE PROCESS
The City remains in charge of the Request for Change, while Bridget offers support and handles overflow as needed. The flowchart on the right represents the agreed upon Request for Change Process.

TASK 3: DEPARTMENT ENGAGEMENT MEETINGS (CONTINUED)
Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50

Southstar | DCCM | City of Bakersfield, Virtual Webmaster and Content Management Services | April 14, 2025 c

SCOPE OF WORK
may 2025 - may 2026
Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 sCoPe of Work (may 2025 - may 2026)
Southstar | DCCM | City of Bakersfield, Virtual Webmaster and Content Management Services | April 14, 2025 9 Task Task Description Frequency Deliverable
1 CivicPlus Assessment (Internal): Southstar will
systematically perform an as-sessment of
CivicPlus to identify the strengths and gaps of
a system. The assess-ment will focus on the
scope of services.

Coordinate with Joe for access.

Quarterly Review Assessment Report of
Findings and Suggestions
2 Website Assessment (External):

Aesthetic refers to the look and feel of the front
end of a website or web application.

Website aesthetics can be based on elements
such as white space, broken links, missing
content, alignment, navigation, menus,
imagery, interactivity, and more. The
assessment will focus on the scope of
services.

Quarterly Review Assessment Report of
Findings and Suggestions.

Department reports will be
presented at the one-on-one
meetings.
3 Departments Engagement Meetings:

Conduct one-on-one meetings with each
department’s Liaisons.

Adam will contact the department staff and
coordinate the meetings.

As-needed, pending
the quarterly reviews
or the department
needs.

1. Present the Report of
Findings and Suggestions.

2. Discuss wants and needs.

3. Discuss new “Request for
Changes protocol.”
4 Request for Change Process:

Coordinate with Adam and Megan.

The process will include any public feedback.

As-needed Receive request from Adam
and follow the change
process.

ANTICIPATED SCOPE OF WORK
The following table represents the anticipated scope of work task and deliverables for the next year of this contract.

Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 Docusign Envelope ID: 572A2397-F03C-40C7-8343-FDED0E368B50 Certificate Of Completion
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Subject: Complete with Docusign: Southstar. final agrmt.pdf Source Envelope:

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All notices and disclosures will be sent to you electronically Electronic Record and Signature Disclosure created on: 6/28/2022 10:51:05 AM Parties agreed to: Jason Bennecke, Gregory Pronovost
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 Until or unless you notify City of Bakersfield as described above, you consent to receive exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you by City of Bakersfield during the course of your relationship with City of Bakersfield.

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