Information Technology Coordinator
April 2026
INFORMATION TECHNOLOGY COORDINATOR
JOB FAMILY: Administrative Services
EEO CATEGORY: Professionals
FLSA: Non-Exempt
PAY PLAN: Full-Time Pay Plan
UNION STATUS: Represented
PURPOSE STATEMENT:
Under the direction of the assigned administrator, the Information Technology Coordinator configures and maintains the City of Barstow network infrastructure. Work responsibilities extend to securing and maintaining computer hardware and software, including networks, servers, personal and laptop computers, telecommunication devices and equipment, databases, video and sound equipment, and related equipment.
ESSENTIAL FUNCTIONS, DUTIES, AND TASKS:
The following list of functions, duties, and tasks is typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform other closely related or departmentspecific functions, duties, and tasks from those set forth below to address business needs and changing business practices.
• Maintains and troubleshoots a multitude of systems; coordinates hardware and software issues with both internal and external support groups; documents and resolvesissues related to system updates, implementation, installation, inefficiencies, and integrations; and provides backup network and desktop support as needed.
• Configures and maintains the city’s network infrastructure, including software, servers, routers, switchers, virtual servers, security, and anti-virus.
• Oversees and monitors network and server performance; and troubleshoots, designs, and tests computer and network hardware and configurations.
• Plans, designs, specifies, documents, installs, repairs, and/or upgrades the hardware and related infrastructure for technology-related projects.
• Provides work direction and mentoring to technical staff; and assumes supervisory duties for technical staff and consultants as assigned.
• Oversees and participates in project management for both new system implementations and enhancements to existing systems and services.
• Maintains confidentiality of work-related issues and city information.
OTHER DUTIES:
• Performs other related duties as assigned.
Job Classification Description
Equal Employment Opportunity
Information Technology Coordinator
April 2026
KNOWLEDGE, SKILLS, AND ABILITIES
(At time of application)
Knowledge of:
• Procedures, principles, and practices for the installation, configuration, upgrading, operation, and troubleshooting of computer hardware, software, and peripherals, including printers • Diverse communication technologies and standards for network operations • Microsoft desktop and server operating systems, mobile operating systems, and related networking environments
• Configure and maintain Active Directory, DHCP, DNS, WSUS, backup systems, 911 systems, and intrusion detection for the city, police, and fire
• GIS operations, including the use of related applications such as ArcGIS and AutoCAD • Server and desktop virtualization, Storage Area Networks, and disaster recovery • Relational database management, SQL scripting, and database reporting • Principles and practices of effective employee supervision, project management, and strategic planning
Skills and Abilities to:
• Use initiative, discretion, and judgment within established procedures, guidelines, and rules • Define problems, establish facts, and draw valid conclusions • Establish and maintain cooperative working relationships with city manager, department heads, managers, supervisors, employees, external public and private agencies, consultants, vendors, suppliers, contractors, and the general public
• Work extended hours and/or a flexible shift
• Be on standby rotation and report on-site within 30 minutes of calling out • Communicate effectively in the English language at a level necessary for efficient job performance
• and perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation
• Relate well, communicate, and work effectively with diverse groups of stakeholders who represent a range of ethnic, cultural, and socio-economic backgrounds JOB QUALIFICATIONS / REQUIREMENTS:
(At time of application and in addition to the Knowledge, Skills, and Abilities listed above.) EDUCATION AND EXPERIENCE:
Any combination of education and experience that would provide the required knowledge, abilities and skills is qualifying. A typical way to obtain the qualifications would be:
Bachelor’s Degree in Information Technology or a closely related field and five (5) years of professional information technology experience, including at least two years of progressively responsible experience with hardware, software, and technology operations, such as network management, ERP systems, and GIS.
Information Technology Coordinator
April 2026
LICENSE(S) REQUIRED:
• Valid state-issued Driver’s License and a good driving record.
CERTIFICATIONS AND TESTING REQUIRED:
• May require a Microsoft Certified Systems Engineer, a Cisco Certified Network Associate, and/or a Geographic Information Systems Professional
WORK ENVIRONMENT / PHYSICAL DEMANDS:
(Must be performed with or without reasonable accommodations) • This position works primarily in an indoor office environment. • Positions in this class typically require: reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, and repetitive motions with or without reasonable accommodation.
• Heavy Work: Exerting 50 to 100 pounds of force occasionally (up to 1/3 of workday), and/or 25 to 50 pounds of force frequently (1/3 to 2/3 of workday), and/or 10 to 20 pounds of force constantly (2/3 or more of workday) to move objects. Physical Demand requirements are in excess of those for Medium Work.