Information Technology Manager Page 1 of 3
April 2026
INFORMATION TECHNOLOGY MANAGER
JOB FAMILY: Administrative Services
EEO CATEGORY: Professionals
FLSA: Exempt
PAY PLAN: Full-Time Pay Plan
UNION STATUS: Represented
PURPOSE STATEMENT:
Under the direction of the assigned administrator, the Information Technology Manager organizes, supervises, coordinates, and performs technical work in the maintenance of computer hardware and software. This position leads a team of technical staff and is responsible for the entire city, including wastewater, fire, police, and information technology infrastructure.
ESSENTIAL FUNCTIONS, DUTIES, AND TASKS:
The following list of functions, duties, and tasks is typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform other closely related or departmentspecific functions, duties, and tasks from those set forth below to address business needs and changing business practices.
• Manages and supervises the administration, installation, configuration, troubleshooting, upgrade, and repair of workstations and peripheral devices, network hardware and software, video, sound, and communications equipment, servers, and related systems. • Develops short- and long-range plans for technology improvements, replacements, and upgrades; and maintains legal software licensing requirements, hardware inventory, and maintenance schedules.
• Trains, supervises, evaluates, and disciplines subordinate personnel. • Develops and monitors the department budgets, including the identification of staff and equipment needs to maintain state-of-the-art information technology programs; and determines hardware and software needs, develops a Request for Proposals, and coordinates purchasing activities.
• Maintains and updates the city website, providing training and direction to staff on the same. • Provides technical assistance and computer training to system users. • Maintains records of computer problems, complaints, and resolutions. • Performs other related duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
(At time of application)
Job Classification Description
Equal Employment Opportunity
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April 2026
Knowledge of:
• Computer hardware installation, replacement, and repair • Computer operating and application software including but not limited to, web design, MS Windows, Office, Word, Excel, PowerPoint, Publisher, Adobe Acrobat, Illustrator, and Photoshop • Operating characteristics of information systems equipment, including host computers, printers, storage systems, controllers/multiplexers, communication switches, scanners, PC workstations/terminals, and related peripheral devices
• Principles and concepts of SQL database administration and UNIX • Principles of architecture, maintenance, and operation of digital computers and electrical systems
• Database backup and restoration
• Principles of budget preparation, monitoring, and equipment acquisition Skills and Abilities to:
• Create, read, and interpret electrical and/or electronic schematics, system network diagrams, plans, blueprints, and electrical wiring diagrams
• Maintain the confidentiality of information
• Read and understand schematics, technical instructions, technical manuals, journals, literature, and related documents
• Train, supervise, evaluate, and discipline subordinate personnel • Plan and organize work to meet schedules and timelines • Communicate effectively in the English language at a level necessary for efficient job performance and perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation • Relate well, communicate, and work effectively with diverse groups of stakeholders who represent a range of ethnic, cultural, and socio-economic backgrounds JOB QUALIFICATIONS / REQUIREMENTS:
(At time of application and in addition to the Knowledge, Skills, and Abilities listed above.) EDUCATION AND EXPERIENCE:
Any combination of education and experience that would provide the required knowledge, abilities and skills is qualifying. A typical way to obtain the qualifications would be:
Bachelor’s Degree in computer science or a related field and five (5) years of network information technology experience.
LICENSE(S) REQUIRED:
• Valid state-issued Driver’s License and a good driving record.
WORK ENVIRONMENT / PHYSICAL DEMANDS:
(Must be performed with or without reasonable accommodations) • This position works primarily in an indoor office environment. • Positions in this class typically require: reaching, standing, walking, sitting, talking, hearing, Information Technology Manager Page 3 of 3
April 2026
reaching, climbing, balancing, stooping, kneeling, crouching, and crawling with or without reasonable accommodation.
• Medium Work: Exerting 20 to 50 pounds of force occasionally (up to 1/3 of workday), and/or 10 to 25 pounds of force frequently (1/3 to 2/3 of workday), and/or greater than negligible up to 10 pounds of force constantly (2/3 or more of workday) to move objects. Physical Demand requirements are in excess of those for Light Work.