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Standard Order Acknowledgement - We-Tip

Barstow City Council
July 21, 2026

Document
Standard Order Acknowledgement - We-Tip
Meeting
July 21, 2026
Body
Barstow City Council
Original file
349 KB
Text extracted from the city's file for reading and search. Open the original on barstowcityca.iqm2.com. That file is the official record.

Order Acknowledgement
Customer: City of Barstow Police Department
Location: 220 E. Mountain View St., Barstow, CA 92311
Project: WeTip
Billing Contact:

Thank you for your purchase of the

CENTEGIX
® Safety Software Solutions
CENTEGIX® will implement the CENTEGIX Safety Software Solutions at sites listed on Exhibit A to this Order Acknowledgement.

Alignment of expectations and responsibilities between all parties, including third parties are required for a superior experience and successful deployment. This Order Acknowledgement includes expectations, assumptions, and responsibilities for all parties in order to deliver rapid and successful deployment of CENTEGIX Safety Software Solutions.

NOTES
● CENTEGIX Safety Software Solutions is comprised of the following solutions:
○ WeTip anonymous reporting is a dedicated web-based reporting service to assist in prioritizing the safety of your staff, students and community with anonymous online, phone or text reporting. Integrated with CatapultEMS allowing for anonymous two-way communication with reporters, real time notifications to safety directors, first responders and more. Live 24/7/365 monitoring and triage to alert Safety Teams when reports need emergency escalation.

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CUSTOMER & CENTEGIX RESPONSIBILITIES
Project Planning
CUSTOMER ● Designate a core project contact that has primary responsibility for overseeing the implementation, training and all communication.
● Designate a core IT contact(s) that has primary responsibility for setting up Student Information System and Human Resource System integration with CatapultEMS (if applicable).
● Designate a core risk and safety contact(s) that have primary responsibility for setting up District and Site Safety Teams.
● Notify all sites that training will be required for all administration and staff (teaching and non-teaching).

CENTEGIX ● Provide an implementation schedule for each solution for all site locations purchased. The timeline is subject to change and both parties will work to accommodate adjustments for the project to remain on task.

Additional 3
rd Party Software Integration
(if applicable)
CUSTOMER ● Customer and its third-party software provider(s) are responsible for the operation of the additional software capabilities, along with any additional costs associated with upgrading or alterations to the third-party software. ● Provide a site-specific URL or other API for sites that have 3rd party software integrations that CENTEGIX supports.

CENTEGIX ● Integrations (if applicable) purchased through CENTEGIX are supported by CENTEGIX and our third-party partners.

Implementation and Training
CUSTOMER ● Provide the information necessary to enable Active Directory, Google, and/or Microsoft Single Sign-On syncing (if applicable).
● Provide specified student and staff data in accepted format on a nightly basis, and/or provide unique URL or other API for student and staff data (if applicable). ● Provide specifications for available settings in CatapultEMS. ● Identify district-wide forms to be activated for all site(s) and specify safety team access for each.
● Identify emergency protocols for monitoring and triage activation. ● Identify and provide emergency contact(s) and any specifications for monitoring and triage activation.
● Identify District and Site Safety Teams that have primary responsibility for overseeing the solutions post-implementation.
● Allot appropriate time for software training.
● Select a WeTip promotional material theme.

CENTEGIX ● Configure CENTEGIX solutions to the specifications provided by the customer. ● Provide remote training for applicable parties.

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Communications
CUSTOMER ● Share communications with your stakeholders (Parents, Administration, Teachers, Staff, and Students) during the different stages of your implementation process.

You can do so via internal emails, district-wide newsletters, school communications, morning announcements, creating a webpage on your website, and on social media.
● During sign-up: Inform all stakeholders about the decision to implement the CENTEGIX solutions.
● During Implementation and Training: Keep stakeholders updated on the progress.

Inform all personnel of the benefits of the solutions being implemented. Inform all personnel of required training as soon as possible and allot appropriate time for training.
● Ongoing Communication: Keep your stakeholders informed by communicating with them on how you have utilized your CENTEGIX solutions and how it has impacted your school community.

CENTEGIX ● Provide a communications kit to help customers communicate with their communities about the CENTEGIX solutions.
● Provide email templates for all personnel to notify them of required training.

Post Implementation
CUSTOMER ● Provide general troubleshooting of the system as needed. District technical support can escalate an issue to be addressed through their account manager or support manager.
● Manage and maintain all users and their permissions for the software through the term of the contract.
● Manage and maintain third-party software integrations (eg. Student Information Systems) (if applicable).
● Provide self-paced online training courses to new users of the system (if applicable).
● Utilize purchased solutions during all emergency drills (if applicable). ● Update additional features (eg. evacuation maps, emergency procedure manual) as needed (if applicable).

CENTEGIX ● Remote assistance is available to assist the customer regarding all purchased solutions. Contact CENTEGIX Support at [email protected] (Safety Blueprint) or [email protected] (EMS) or [email protected] (WeTip) for more information.

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CONTRACT TERMS
Quote
Sales Rep: Kristen Arnel
Bill To: Submitted on: 07/08/2026
City of Barstow Police Department
220 E. Mountain View St.

Barstow, CA, 92311
US
(Valid 45 days)
Quote # 00005790
Terms (Years) 5
Annual Services Sites* Annual Rate (Per Site) Annual Rate (All Sites) WeTip Internet Form Reporting Service Fee 1 $2,500.00 $2,500.00 WeTip Live 24/7/365 Phone Call Center 1 $1,000.00 $1,000.00 Annual Fees Sub-total: $3,500.00
One Time Services Sites* One Time Rate (Per Site) One Time Rate (All Sites) WeTip Implementation and Setup 1 $199.00 $199.00
NOTES:

Quote includes site mapping, hardware installation, onboarding, and training along with software licensing and hardware warranty based on the term selected.
*Preliminary site count listed pending a final site list from customer.

Annual contract will renew after the selected term expires at CENTEGIX then current pricing.

Amounts do not include local, state or federal taxes. If you are tax exempt, please provide a tax-exempt form otherwise sales tax will be charged.

One Time Fees Sub-total: $199.00
Year 1(Includes One time Fees) $3,699.00
Each Additional Year $3,500.00
Grand Total $17,699.00
Amounts do not include local, state or federal taxes. If you are tax exempt, please provide a tax exempt form otherwise sales tax will be charged.

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BILLING AND PAYMENT TERMS
Annual Payments:

Upon execution of this Order Acknowledgement, CENTEGIX will invoice the Customer as follows:

1. Year One* to be invoiced with the following billing milestones:
● 100% of Year 1 cost invoiced 60 days after the earlier of the PO date or the signed OA date (Anniversary Date)

2. The remaining fees will be invoiced annually upon the Anniversary Date.

Schedule Item Billing Milestone Due Upon Amount
Year One 100%
60 days after the Purchase
Order or signed OA
$3,699.00
Year Two 100% Anniversary Date $3,500.00
Year Three 100% Anniversary Date $3,500.00
Year Four 100% Anniversary Date $3,500.00
Year Five 100% Anniversary Date $3,500.00
* Year One includes annual platform total and one-time Professional Services fees (3).

All invoices are payable on Net 30 terms.

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OTHER INFORMATION
CENTEGIX standard terms and conditions https://www.centegix.com/legal/legal-tc4/ and data privacy and security terms https://www.centegix.com/legal/data-privacy-and-security-terms/ are incorporated by reference and are a part of this Order Acknowledgement.

If applicable, the supplemental terms on Exhibit B (the “Special Terms”) are incorporated by reference and are a part of this Order Acknowledgement.

APPLICABILITY OF EXHIBITS FOR SPECIFIC SERVICES
In the event that EMS Services or WeTip Services are purchased by the Client, the following conditions shall apply:

1. EMS Services. Should the Client purchase EMS Services, EMS Services Terms and Conditions shall be incorporated by reference into and become an integral part of this Agreement. These Terms and Conditions shall be reviewed at https://www.centegix.com/legal-tc-ems/

2. WeTip Services. Should the Client purchase WeTipServices, WeTip Services Terms and Conditions shall be incorporated by reference into and become an integral part of this Agreement.

These Terms and Conditions shall be reviewed at https://www.centegix.com/legal-tc-wetip.

The applicability of EMS and WeTip shall be determined based on the specific services purchased by the Client and shall be effective immediately upon such purchase.

We look forward to working with you to achieve a successful deployment of CENTEGIX Safety Software Solutions. If you have any questions or concerns, please don’t hesitate to contact your Onboarding Specialist.

Thank you for the trust you have placed in CENTEGIX to protect your students and staff.

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ACCEPTANCE OF ORDER ACKNOWLEDGEMENT

AUTHORIZED CUSTOMER REPRESENTATIVE
Acknowledged and agreed.

Signature:

Name:

Title:

Date:

AUTHORIZED CENTEGIX REPRESENTATIVE
Acknowledged and agreed.

Signature:

Name:

Title:

Date:

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EXHIBIT A
Site(s) Purchased: 1 - City of Barstow Community Reporting #
Site Name (what the customer
calls the site)
Address City ST Zip
Phone (required
if integrating
with PSAP)
1 City of Barstow Police Department 220 E. Mountain View St. Barstow CA 92311 2 PD Annex 500 Melissa Avenue Barstow CA 92311
3 4
5 6
7 8
9 10
11 12
13 14
15 16
17 18
19 20
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