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PS Assessment Presentation

Bellflower City Council
January 28, 2025

Document
PS Assessment Presentation
Meeting
January 28, 2025
Body
Bellflower City Council
Pages
20
Original file
6 KB
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Special Meeting of the .operationsDepartmentSafetyPublicregardingManagerCitythetodirectionprovidetoactionpossibleandonsiderationC STUDY SESSION January 28, 2025Bellflower City Council

Public Safety Assessment.”effective law enforcement and law enforcement support servicesto protect and serve the Bellflower community by providing timely, efficient, and “Produce a more effective Public Safety Department and fulfill its mission; Make recommendationsIdentify areas for improvementWhat is the purpose of the assessment?External review conducted by P.M. Law Enforcement Services Examination of Public Safety operationsAssessment began in May 2024

Public Safety Assessment Input provided and incorporated into the final assessmentCommission September 2024Initial assessment presented to Public Safety Continued-

Public Safety Assessment Public and internal communicationAddressing homelessness and encampmentsTechnology evaluationContracted services evaluationPersonnel evaluationInternal program analysisAdministrative reviewAssessment included seven key areas:Continued-

Nothing Changes,

Administrative Review Parking Enforcement general policy and procedures56)-Code Enforcement general policy and procedures (Resolution 22Tow release, citation appeals, and payment plan processesSpecific review of:What is working and what is not workingIdentify opportunities to streamline operationsDepartment processes and administrative functions

Administrative Review procedures, and expectationsReinforce Code Enforcement and parking enforcement priorities, EnforcementIntermingling roles between Community Service Officers and Code Case handling of code enforcement casesBellflower Municipal Code modificationsStaff communication with other departmentsUtilize digital processing of department paperwork Improvements Identified/RecommendedContinued-

Internal Program Analysis Identify service delivery issues and explore new programs to fill the gap Improvements Identified/RecommendedFalse alarm programBulky item programStreet race spectating programUnlicensed Vendor enforcement programLoud party calls programReview of existing programs

Personnel Evaluation stafffulltimeDivision, EnforcementCode 756(fulltime equivalent)time staff -Public Safety Department, part7.05.205.10Public Safety Department, fulltime staff1088200520152025 Parking citation increase from 25,923 to 34,798Code cases increase from 1,022 to 1,449Staffing impact on work volume; is the job getting done?Supervisory staff reduced by 50%Parttime positions decreased by 30%Budgeted fulltime positions consistentHistorical staffing levels; 2005, 2015, 2025

Personnel Evaluation Norwalk86101,1721 for every 1,176Lakewood3180,1621 for every 2,585Paramount2852,1531 for every 1,862Bellflower2276,9901 for every 3,499La Mirada2148,0771 for every 2,289Cerritos1747,8061 for every 2,812CityPositionsPopulationPositions Per Resident Total Positions Budgeted 2024/2025 Continued-

Continued-Personnel Evaluation Maximize service delivery at effective costsContracted services compared to internal servicesMore control vs. less control

Personnel Evaluation perform dedicated homeless outreach and encampment cleanupsHire additional Community Services Officer and two Maintenance Workers to Hire additional Code Enforcement Inspector to address animal violationsDevelop an internal workforce plan to meet service delivery goals Establish or reiterate working standards and expectations for staffFill vacant Public Safety Manager position (already budgeted)Improvements Identified/Recommendedassistance of Los Angeles County SheriffIncreased code enforcement, increased parking enforcement, increased Forward looking; evolution of the Department and of public safety servicesFuture staff considerations and needsContinued-

Contracted Services Community Prosecutor Program (CPP)Station Cities Public Safety Joint Power AuthoritySEAACASouthwest PatrolReview by PM Law Enforcement ServiceLos Angeles County SheriffAssessment of existing services

Animal Control Update Conducting animal intake services ourselves, estimated cost unknown but significant $1 Million+ (cost includes contracting with an intake facility)-Estimated $900,000City of Bellflower staff optionEstimated yearly contract of $550,000Provide full animal control servicesCity of Lawndale contracting optionYearly contract is currently $641,800, yearly increases of approximately 5%Contracted since 1992, provide full animal control servicesSoutheast Area Animal Control Authority (SEAACA)

Technology Code Enforcement use of tablet computers in the fieldStreamlined parking enforcement with LPR technologyLPR (license plate reader) camera project (Sheriff)Citywide security camera projectstreamline work performanceExpand use of technology to support public safety operations and 

Addressing Homelessness and active/complaint based -Proactive approach instead of reCreating a dedicated response/outreach team of city staffCooperative Agreements, public and private propertiesMunicipal Code Misdemeanor EnforcementEncampments

Public and Internal Example; crime rate, Southwest PatrolLack of messaging creates negative perceptionCommunity Satisfaction SurveyUpdates on public safety programs and successesCommunication and engagement with residentsCommunication

Conclusion operationsSafetyPublicofassessmentthefromstemmingrecommendationstheimplementtoManagerCitythetodirectionprovideandDiscuss

Special Meeting of the .operationsDepartmentSafetyPublicregardingManagerCitythetodirectionprovidetoactionpossibleandonsiderationC STUDY SESSION January 28, 2025Bellflower City Council

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