AMENDMENT NO. 2 TO
AGREEMENT FILE NO. 685 BETWEEN
THE CITY OF BELLFLOWER AND TURBO DATA SYSTEMS, INC.
FOR PROCESSING OF PARKING, ADMINISTRATIVE CITATIONS,
VARIOUS PERMITS, AND ANIMAL LICENSES
THIS AMENDMENT No. 2 (“Amendment”) is made and entered into this 22 nd day of September 2025, by and between the CITY OF BELLFLOWER, a charter city and municipal corporation (“CITY”), and TURBO DATA SYSTEMS, INC., a California corporation (“CONTRACTOR”).
SECTION 1. Agreement File No. 685 (“Agreement”) is amended by including the following provision as Section 22:
“22. AUTHORITY/MODIFICATION.
The Parties represent and warrant that all necessary action has been taken by the Parties to authorize the undersigned to execute this Agreement and to engage in the actions described herein. This Agreement may be modified by written amendment. CITY’s Manager, or designee, may execute any such amendment on behalf of CITY.”
SECTION 2. Section 1 of the Agreement is amended to read as follows:
“1. TERM
The term of this agreement will be October 16, 2025 - October 16, 2030, unless sooner terminated pursuant to the provision of this Agreement.”
SECTION 3. Exhibit “A” to the Agreement is replaced with attached Exhibit “A,” (Scope of Services) which is incorporated by reference.
SECTION 4. Exhibit “B” to the Agreement is replaced with attached Exhibit “B,” (Cost of Services) which is incorporated by reference.
SECTION 5. This Amendment may be executed in any number or counterparts, each of which will be an original, but all of which together constitutes one instrument executed on the same date.
SECTION 6. ELECTRONIC SIGNATURES. This Agreement may be executed by the Parties on any number of separate counterparts, and all such counterparts so executed constitute one agreement binding on all the Parties notwithstanding that all the Parties are not signatories to the same counterpart. In accordance with Government Code §16.5, the Parties agree that this Agreement, agreements ancillary to this Agreement, and related documents to be entered into in connection with this Agreement will be considered signed when the signature of a party is delivered by electronic transmission.
Such electronic signature will be treated in all respects as having the same effect as an original signature.
City of Bellflower
Agreement File No. 685 – Amendment No. 2
Turbo Data Systems, Inc.
SECTION 7. Except as modified by this Amendment, all other terms and conditions of Agreement File No. 685 remain the same.
IN WITNESS WHEREOF, the parties hereto have executed this contract the day and year first hereinabove written.
CITY OF BELLFLOWER TURBO DATA SYSTEMS, INC.
_________________________________ _______________________________ Ryan Smoot, City Manager Roberta J. Rosen, President
ATTEST:
_________________________________ _______________________________ Mayra Ochiqui, City Clerk Elie M. Sleiman, Secretary
APPROVED AS TO FORM:
_________________________________
Karl H. Berger, City Attorney
ATTACHMENTS:
Exhibit A – Scope of Services
Exhibit B – Cost of Services
CITY OF BELLFLOWER
AGREEMENT FILE NO. 685
EXHIBIT A - SCOPE OF SERVICES
Consultant shall perform the following services in processing all Parking Citations:
A. Basic Processing - Consultant will enter manual citations and citation dispositions into City's database within 2 business days. The basic service includes database maintenance, daily system backups, toll-free phone number for the public, Interactive Voice Response System (IVRS) with customized recorded information and citation lookup capability, pticket.com web -based Inquiry System for the public with customized content, Customer Service Representatives (8 a.m. - 5 p.m., Monday through Friday, excluding holidays) to speak with the public regarding parking citation issues, ongoing Client support, and documentation and training for use of the TDS-provided online system.
B. Handheld Ticket Writer Interface - Consultant will provide for automated import of electronic citations into City's database within 1 business day. Consultant will maintain and update the hot sheet or scofflaw files on a daily basis for City to upload into their handheld ticket writers. Consultant will work with City to implement any changes required for handheld ticket writer equipment.
C. System and Document Storage - Citations paid or dismissed will be retained on the computer system for 3 years and then removed. Unpaid citations will be retained on the computer system for 5 years and then removed. Citation documents will be stored for 2 years from date of issue and then returned to City or shredded. Payment documents will be stored for 2 years from the date of payment and then returned to City or shredded.
D. Online Reporting -Provide monthly reports online indicating the status of all citations, such reports to be available for City access no later than the thirtieth (30th) day of the following month.
E. DMV Interface for Registered Owner Name Retrieval - Attempt to obtain names and addresses of registered owners of cited vehicles for those citations that have not been cleared prior to their notice generation date.
F. Notice Processing - Print the required Notice and mail to each registered owner whose name has been retrieved within 10 to 21 days after the citation has been issued. Includes second notices mailed for bounced checks, partial payments, and name or address changes. The notice date shall be extended whenever there is an unusual delay in delivery of information or citations to Consultant. All postage, notice forms and envelopes will be provided by Consultant.
G. DMV Interface for Placing Registration Holds - Transmit a Notice of Delinquency to the California DMV for vehicles with California license plates after a Notice of Violation has been mailed to the registered owner and Consultant has not received notification that the citation has been cleared. This Notice of Delinquency will be transmitted to the California DMV within 2 business days after the date specified by the City to be the DMV Date.
City of Bellflower
Agreement No. 685 – Exhibit A
H. DMV Interface for Releasing Registration Holds - Transmit a Notice to the California DMV that a Notice of Delinquency has been cleared within 2 business days after TDS has received notification of clearance.
I. DMV Interface for Monthly Payment File - Receive payment file from DMV as available (currently monthly) and update DMV transactions into Customers database, providing reporting for reconciliation purposes.
J. Delivery Service - Manual citations will be mailed or scanned to Consultant by Customer at their own expense. Consultant reports will be provided online.
Consultant will return any required documents via US Mail.
K. Collection and Payment Processing - Consultant will provide the following collection and payment processing services for City:
• Provide P. O. Box where payments are mailed
• Courier pickup from P. O. Box daily
• Open all mail
• Verify payment amounts and record on computer system within 2 business days (48 hours)
• Respond to reasonable non-judicial public inquiries by phone and/or mail • Return questionable mail to City for decision
• Make bank deposits to City bank account
• Verify amounts deposited, by citation number
• Provide toll-free number for citizen inquiries
• Provide weekly reports for bank statement reconciliation • Provide monthly Paid Citation Distribution Report
L. Out of State Citations - Consultant shall process citations for non-California license plates by entering the citation information into the system database and reporting them along with all other citations on the database with the standard reports. If they become delinquent, requests for registered owner information will be sent to the appropriate out-of-state DMV. The Notice of Intent will be generated to the registered owner and the fine amount requested. Consultant will incur all costs for this processing, including out-of-state DMV fees and charges. Consultant will receive payment from Customer based on the amount of revenues collected from out-of-state citations after the Notice of Intent has been issued. This amount will be billed monthly for the prior months' receipts (as determined from our database and/or reports). Payments collected via credit card will also incur credit card fees.
City of Bellflower
Agreement No. 685 – Exhibit A
M. Web Payment System - Payment by Credit Card - Through the pticket.com web site, we accept credit card payments via Visa, MasterCard and Discover. The system authorizes each transaction while the customer is online. Customers are given an email confirmation to confirm their charge. The pticket.com web payment system automatically updates the citation database with the payment immediately.
Credit Card monies are paid to a Turbo Data Systems bank account and are reconciled monthly. Each customer receives their own credit card postlog which shows in detail which citations were paid and for what amount, along with the deposit slip from the bank or the ACH deposit email showing that these funds have been deposited into the customer's account. Should there be any charge backs to a merchant account, the funds are pulled directly from the Turbo Data master account and the citation will be reactivated, much like a bounced check. The violator will be sent a notice and will then proceed to DMV hold. Consultant will provide all services regarding reconciliation, reactivation of charge backs, etc.
Customer will not be involved in the daily processing.
N. Administrative Adjudication Processing Service - Consultant will provide for the processing of requests for contesting citations, allowing for agency processing of administrative reviews, tracking and monitoring all relevant dates on an automated system, mailing timely notification to respondents regarding the status of their claims, and scheduling of administrative hearings. All Administrative Adjudication information entered into the system is done in real time and is linked to existing database information to ensure proper tracking of relevant dates, mailing names and addresses and other pertinent information. Administrative Review requests will be entered within 2 business days of receipt. Adjudication documents will be stored for 2 years from their activity date and then shredded.
O. Paperless Appeals (eAppealsPRO & Scanning) - Consultant will provide online appeal capability for the public to appeal their citations online. Consultant will provide the scanning of all mailed-in appeal documents and electronic storage of those documents. Consultant will provide an online application to access the appeals, which will be searchable and sortable. Consultant will keep an electronic history of processed appeals for at least 2 years.
P. Online Inquiry Access for Customers' Staff - TicketPROWeb Access includes online access 24 hours a day, 7 days a week for Agency personnel to inquire on Customer's database. This access includes citation inquiry (includes citation status, history status, administrative adjudication status, notes, etc.), the ability to enter and view notes, post dismissals/payments, view daily deposits made at Consultant's facility and view daily file transfers sent from the handheld ticket writer software and received at Consultant's facility. Consultant's technical staff will provide support. Consultant will provide a real-time secured high-speed connection to the citation database through the City's Internet connection.
Q. Additional Notices - Consultant will mail Other Correspondence as required for processing.
City of Bellflower
Agreement No. 685 – Exhibit A
R. ICS Collection Service - Special Collections - Citations remaining outstanding ninety days after becoming delinquent, DMV No -Holds, DMV Transfer of Ownership Releases, Non -California license plates, and any other citations deemed as delinquent citations by City are transferred into the ICS system on a weekly basis. Up to 2 collection letters will be mailed for each ICS account requesting payment. Delinquent accounts are sent to a credit reporting agency on a weekly basis. Paid accounts are reported to the credit reporting agency weekly.
S. Payments are processed daily and deposited to the City's regular citation processing bank account. The Consultant Customer Service Center will handle all ICS related calls through a special toll-free number dedicated to ICS accounts.
Monthly reporting shows all accounts moved to the ICS system and all payments received due to ICS efforts.
T. Franchise Tax Board Offset Program - Consultant will combine citations by license number for total amount due, eliminate corporate names, retrieve SSN's by name from a 3rd party, combine accounts by SSN, mail required FTB letters in advance of placing accounts at FTB, process payments generated by the FTB process, receive phone calls generated by the FTB process, provide all systems and operational procedures required for the FTB process, and provide complete reporting and reconciliation for the FTB process. City will be required to complete required FTB paperwork and forms (with Consultant's assistance), establish a SWIFT account with the FTB, and provide whatever assistance may be required to work with the FTB regarding the FTB process.
U. Bank Account Management - Consultant will open a trust account in the name of the Agency to receive parking deposits for all parking citation monies. Consultant will handle any NSF checks from this account and reactivate the citations.
Consultant will process any required refund checks. Consultant will send a monthly surcharge check to the county based on reporting. Consultant will pay their own invoice monthly and write a check to the City monthly for the balance of the funds.
TDS will reconcile the account monthly and provide documentation to Agency of reconciliation.
V. Handheld Ticketwriters - ticketPRO Magic - Consultant will provide ticketPRO Magic Units (phones and printers) and citations and envelopes as required at the pricing then in effect.
W. Support and Maintenance for Ticketwriters - Consultant will provide maintenance and support for the Automated Citation Issuance System and the Field Units and provide RemoteConnect Support for devices while in the field.
X. TP Magic Communications Package (Cellular) - Consultant will provide a 4G data plan with unlimited voice/text messaging for field units.
Y. TDS has a payment plan system in place to comply with all legislation. The plan will allow for waivers for indigent and non-indigent individuals. Plan requests will be submitted to the Customer for review/approval/denial. The Contractor will mail correspondence to let the applicant know the status of their payment plan application and other details. Payment Plans allow the agency to waive fees for indigent persons, adjust the length of the plan and set minimum payments due. If a plan defaults prior to full payment, the system automatically resumes the citation process (DMV, Collections, etc.). TDS provides customized agency specific information for indigent payment plans on pticket.com.
City of Bellflower
Agreement No. 685 – Exhibit A
Consultant shall perform the following services in processing all Administrative Citations:
A. Basic Processing - Consultant will enter manual citations including the name and address of the responsible party from the citation and citation dispositions into City's database within 2 business days. The basic service includes database maintenance, daily system backups, Interactive Voice Response System (IVRS) with customized recorded information and citation lookup capability, pticket.com web-based Inquiry System for the public with customized content, ongoing Client support, and documentation and training for use of the Consultant-provided online system.
B. System and Document Storage - Citations paid or dismissed will be retained on the computer system for 3 years and then removed. Unpaid citations will be retained on the computer system for 5 years and then removed. Citation documents will be stored for 2 years from date of issue and then returned to City or shredded. Payment documents will be stored for 2 years from the date of payment and then returned to City or shredded.
C. Online Reporting - Provide monthly reports online indicating the status of all citations, such reports to be available for City access no later than the 30 th day of the following month.
D. Notice Processing - Print the required Notice and mail to each responsible party within a City determined number of days after the citation has been issued.
Includes second notices mailed for bounced checks, partial payments, and address changes. The notice date shall be delayed if there is an unusual delay in delivery of information or citations to Consultant. All postage, notice forms and envelopes will be provided by Consultant.
E. Delivery Service - Manual citations will be mailed or scanned to Consultant by City at their own expense. Consultant reports will be provided online. Consultant will return any required documents via US Mail.
F. Collection and Payment Processing - Consultant will provide the following collection and payment processing services for City:
• Provide P.O. Box where payments are mailed
• Courier pickup from P.O. Box daily
• Open all mail
• Verify payment amounts and record on computer system within 2 business days (48 hours)
• Respond to reasonable public inquiries by phone and/or mail • Return questionable mail to City for decision
• Make bank deposits to City bank account
• Verify amounts deposited, by citation number
• Provide weekly reports for bank statement reconciliation
City of Bellflower
Agreement No. 685 – Exhibit A
G. Web Payment System - Payment by Credit Card - Through the pticket.com web site, we accept credit card payments via Visa, MasterCard and Discover. The system authorizes each transaction while the customer is online. Customers are given an email confirmation to confirm their charge. The pticket.com web payment system automatically updates the citation database with the payment immediately.
Credit Card monies are paid to a Turbo Data Systems bank account and are reconciled monthly. Each customer receives their own credit card postlog which shows in detail which citations were paid and for what amount, along with the deposit slip from the bank or the ACH deposit email showing that these funds have been deposited into the customer's account. Should there be any charge backs to a merchant account, the funds are pulled directly from the Turbo Data master account and the citation will be reactivated, much like a bounced check. The violator will be sent a notice and will then proceed to DMV hold. Consultant will provide all services regarding reconciliation, reactivation of charge backs, etc. City will not be involved in the daily processing.
H. Administrative Adjudication Processing Service - Consultant will provide for the processing of requests for contesting citations and tracking and monitoring all relevant dates on an automated system. All Administrative Adjudication information entered into the system is done in real time and is linked to existing database information to ensure proper tracking of relevant dates, mailing names and addresses and other pertinent information. Hearing requests will be entered within 2 business days of receipt. City will be notified of the Hearing request. City will schedule and conduct the hearing and notify Consultant of the result. Adjudication documents will be stored for 2 years from their activity date and then shredded.
I. Online Inquiry Access for Customers' Staff - TicketPROWeb Access includes online access 24 hours a day, 7 days a week for Agency personnel to inquire on City's database. This access includes citation inquiry (includes citation status, history status, administrative adjudication status, notes, etc.), the ability to enter and view notes, post dismissals/payments, view daily deposits made at Consultant's facility and view daily file transfers sent from the handheld ticket writer software and received at Consultant's facility. Consultant's technical staff will provide support. Consultant will provide a real-time secured high-speed connection to the citation database through the Customers' Internet connection.
J. Additional Notices - Consultant will mail Other Correspondence as required for processing.
K. ICS Collection Service - Special Collections - Citations remaining outstanding 90 days after becoming delinquent and any other citations deemed as delinquent citations by Customer are transferred into the ICS system on a weekly basis. Up to two collection letters will be mailed for each ICS account requesting payment.
Delinquent accounts are sent to a credit reporting agency on a weekly basis. Paid accounts are reported to the credit reporting agency weekly. Payments are processed daily and deposited to the Customer's regular citation processing bank account. The Consultant Customer Service Center will handle all ICS related calls through a special toll-free number dedicated to ICS accounts. Monthly reporting shows all accounts moved to the ICS system and all payments received due to ICS efforts.
City of Bellflower
Agreement No. 685 – Exhibit A
L. Franchise Tax Board Offset Program - Consultant will combine citations by responsible party for total amount due, eliminate corporate names, retrieve SSN's by name from a 3rd party, combine accounts by SSN, mail required FTB letters in advance of placing accounts at FTB, process payments generated by the FTB process, receive phone calls generated by the FTB process, provide all systems and operational procedures required for the FTB process, and provide complete reporting and reconciliation for the FTB process. Customer will be required to complete required FTB paperwork and forms (with TDS' assistance), establish a SWIFT account with the FTB, and provide whatever assistance may be required to work with the FTB regarding the FTB process.
M. TDS has a payment plan system in place to comply with all legislation. The plan will allow for waivers for indigent and non-indigent individuals. Plan requests will be submitted to the Customer for review/approval/denial. The Contractor will mail correspondence to let the applicant know the status of their payment plan application and other details. Payment Plans allow the agency to waive fees for indigent persons, adjust the length of the plan and set minimum payments due. If a plan defaults prior to full payment, the system automatically resumes the citation process (DMV, Collections, etc.). TDS provides customized agency specific information for indigent payment plans on pticket.com.
Consultant shall perform the following services in processing all Parking Permits:
A. Basic Processing - Consultant will provide the basic service of database creation, database maintenance and daily system backups. Ongoing Client support (8 a.m. - 5 p.m., Monday-Friday, excluding holidays), and documentation and training for the use of TDS-provided online system.
B. System and Document Storage - Parking permits processed through the database will be retained on the computer system for 5 years. User submitted documents will be retained in the computer system for 5 years.
C. Online Reporting - Provide monthly reports online indicating the number of Residential Annual permits processed, Recreational Vehicle permits processed, and Guest Permits processed. Reports are to be available for City access no later than the 30th day of the following month.
City of Bellflower
Agreement No. 685 – Exhibit A
D. Fulfillment Services - Consultant will provide parking permit fulfillment services for the following permit types:
a. Residential Annual Permits (processed online only) - Fulfillment of this permit by the Consultant includes verification of user account and qualifying address, delivery of physical permit(s) via mail with letter, and processing of all payments made via the online database.
b. Recreational Vehicle Permits (processed online only) Fulfillment of this permit by the Consultant includes verification of user account, generation of a virtual or PDF permit for user to print, and processing of all payments made via the online database.
c. Guest Permits (processed online) - Fulfillment of this permit by the Consultant includes verification of user account and qualifying address, and generation of virtual or PDF permit for user to print. Each Guest Permit order will have 15 Visitor Permits and will be valid for 1 specific day.
E. Web Payment System - Payment by Credit Card - Through the online parking permit website, we accept credit card payments via Visa, MasterCard and Discover. The system authorizes each transaction while the customer is online.
Customers are given an email confirmation to confirm their charge. The online parking permit payment system automatically updates the database with the payment immediately. Credit card monies are paid to a Turbo Data Systems bank account and are reconciled monthly. Each customer receives their own credit card postlog which shows in detail which permits were paid and for what amount, along with the deposit slip from the bank or the ACH deposit email showing that these funds have been deposited into the customer's account. Should there be any charge backs to a merchant account, the funds are pulled directly from the Turbo Data master account and the parking permit amount due will be reactivated, much like a bounced check.
F. Notice Processing - Consultant through the use of a single page of information will notify users of permit parking renewals (to be used for Annual Residential Permits) and rejection letters/emails (explaining the reason(s) why a specific account could not be verified or why a permit request was denied).
Consultant shall perform the following services in processing all Animal Licenses:
A. Basic Processing - Consultant will provide the basic service of database creation, database maintenance and daily system backups. Ongoing Client support (8 a.m. - 5 p.m., Monday-Friday, excluding holidays), and documentation and training for the use of TDS-provided online system.
B. System and Document Storage - Animal licenses processed through the database will be retained on the computer system for 5 years. User submitted documents will be retained in the computer system for 5 years.
City of Bellflower
Agreement No. 685 – Exhibit A
C. Online Reporting - Provide monthly reports online indicating the number of cat licenses altered, cat licenses unaltered, dog license altered, dog license unaltered, dog license altered senior rate, and dog license unaltered senior rate. Reports are to be available for City access no later than the thirtieth (30th) day of the following month.
D. Fulfillment Services - City will approve all user accounts and approve user submitted documentation (such as rabies vacation form). Consultant will provide fulfillment services of animal licenses purchased online using the TDS provided online system including the issuance of physical dog license tags for online purchases.
E. Web Payment System - Payment by Credit Card - Through the online animal license website, we accept credit card payments via Visa, MasterCard and Discover. The system authorizes each transaction while the customer is online.
Customers are given an email confirmation to confirm their charge. The online animal license payment system automatically updates the database with the payment immediately. Credit card monies are paid to a Turbo Data Systems bank account and are reconciled monthly. Each customer receives their own credit card postlog which shows in detail which permits or licenses were paid and for what amount, along with the deposit slip from the bank or the ACH deposit email showing that these funds have been deposited into the customer's account. Should there be any charge backs to a merchant account, the funds are pulled directly from the Turbo Data master account and the animal license amount due will be reactivated, much like a bounced check.
F. Notice Processing - Consultant through the use of a single page of information will notify users of yearly animal license renewals and rejection letters/emails (explaining the reason(s) why a specific account could not be verified or why a animal license request was denied).
CITY OF BELLFLOWER
AGREEMENT FILE NO. 685 — EXHIBIT B
COST OF SERVICES
Basic Processing: TicketPRO Magic Automated Citations $0.40 per citation Data Entry Manual Citations add $0 per citation
Included: Consultant entry of citations and citation dispositions (bounced checks, payments, extensions, etc.), database maintenance, daily system backups, DMV interface (r/o retrieval and placing and releasing registration holds), weekly/monthly reporting, toll-free telephone number (for public access), Interactive Voice Response System (IVRS), Customer Service Representatives (8 a.m. - 5 p.m., M-F), customized recorded telephone information, ongoing Client support, correspondence and other documentation, daily pick up of payments and other documents from a Consultant provided P.O. Box, daily payment processing, bank deposits, Internet-based online inquiry access to the Customer's database and documentation and training for successful use of Consultant provided online system.
Monthly minimum $500 (WAIVED).
Notice Mailing, Correspondence Mailed $1.09 per notice/letter mailed
Out of State Processing 30% of amount collected
Administrative Adjudication Processing $2 per appeal
Decision letters and hearing notification letters are mailed at the Notice rate.
Paperless Appeals (eAppeals PRO) Included
Credit Card Payment Processing No Fee to City
Special Collections ICS 30% of amount collected
FTB Interagency Processing $2.550 + 15% of amount collected
Bank Account Management $50 per month + bank fees/charges
Refund Checks/NSFs $5 each
Payment Plans $10 per plan
Payment Plan Letters Mailed at the current notice rate
TPM Communications and Support $60 per device
Fee Increases:
Postal Rate Increase Offset: Fees will increase immediately to offset any postal increase.
Annual CPI Increase: Fees will increase with the CPI for each 12-month period.
City of Bellflower
Agreement No. 685 – Exhibit B
ADMINISTRATIVE CITATIONS
Basic Processing - Administrative Citations $10 per citation
Approximate Volume: 120 per year
Monthly Minimum for Administrative Citations waived
Includes all startup costs: citation evaluation, database creation, loading officer names/badge numbers into database, loading violation codes into database, loading customized delinquent notice verbiage into database, Client training regarding TDS' processes.
Notice Mailing & Correspondence $1.29 per notice mailed
Customer Service Provided by City
A City phone number will be included on all notices and letters mailed as a part of this program.
Administrative Adjudication Processing $1.29 per letter mailed Appellants wishing to be heard will pay and notify Consultant. Consultant will notify City. City will coordinate hearings with appellants. If desired, TDS can mail result letters.
Credit Card Payment Processing (online) $4 Fee or 3% of amount paid, whichever is greater, No charge
to Agency
Special Collections ICS 30% of amount collected
FTB Interagency Processing 30% of amount collected
Bank Account Management Included with Parking Bank
Account
Refund Checks/NSFs $5 each
Payment Plans $10 per plan
Payment Plan Letters Mailed at the current notice
rate
Fee Increases:
Postal Rate Increase Offset - Fees will increase immediately to offset the amount of any postal increase.
Annual CPI Increase - Fees will increase according to the CPI for each 12-month period.
City of Bellflower
Agreement No. 685 – Exhibit B
YARD SALE PERMIT PROCESSING
Rate Per Yard Sale Permit Issued $2 per permit
Approximate volume: 2,500 per year
Consultant will provide a Permit System capable of tracking Yard Sale and other types of permits for the City.
Customers will have the option to complete an online application for a permit or do so in person at the City.
Permit System will allow configurable criteria, such as 2-yard sale permits per year per address.
City will be responsible for approving permit applications using TDS software.
Payment of fees for permits (such as $5 fee for a yard sale permit) will be accepted online or in person at the City. TDS will pay the merchant fee for online yard sale permit payments from the $2 per permit fee charged to the City.
Permits approved and paid will have a permit either emailed to them (online) or handed to them (at the City).
City of Bellflower
Agreement No. 685 – Exhibit B
PARKING PERMIT PROCESSING
Rate per Annual Residential Permit $3 per permit
Annuals Delivered by Mail from Turbo $1.78 per mailing
Approximate volume: 700 per year
The City will be charged $3 for all annual permits sold (whether online or in person). In addition, those that purchase a permit online which require Turbo to mail them their physical permit; the City will be charged an additional $1.55 fee. We anticipate that of the approximately 700 permits sold each year, less than 15% (105) will use the online option.
Rate per Recreational Vehicle Permit $0.50 per permit
Approximate volume: 150 per year
All fees associated with Recreational Vehicle Permits will be absorbed by the user, no fee to the City.
Rate per Guest Permit $0.50 per event order
All fees associated with Guest Permits will be absorbed by the user, no fee to the City.
Credit Card Payments No Fee to City
All fees associated with online credit card payments will be absorbed by the user, no fee to the City. A convenience fee of 4% of the amount paid or $1 minimum per permit will charged to the online customer for this service. (Fee subject to change).
Additional Letter Correspondence $1.78 per letter
Examples include mailing of renewal letters, permit denial letters, and other mailings outside of the fulfilment process. All costs are charged to the City.
Monthly Service/Cloud Hosting Fee $200
Postal Rate Increase Offset
If postal rates increase during the term of this agreement, fees to TDS shall be raised immediately to offset the effect of the postal rate increase.
City of Bellflower
Agreement No. 685 – Exhibit B
ANIMAL LICENSE PERMITS
Rate per digital/virtual animal license $1 per permit
Approximate volume: 3,500 per year
Consultant will provide a Permit System capable of tracking Animal Licenses and other types of permits for the City.
Customers will have the option to complete an online application for an animal license or do so in person at the City.
Permit System will allow configurable criteria, such as specific number of dog licenses issued to a single address per year or various types of dog licenses.
City will be responsible for approving user accounts and approving Animal License applications using TDS software.
Animal licenses approved and paid will have a license either emailed to them (online) or handed to them (at the City).
Account/Permit Review Services (optional) $2 per permit
Fulfillment Services Performed by Turbo $2 per permit
(online purchased licenses)
Mailed Letters/Correspondence $1 per letter, postage charged separately
Group Email Correspondence $55 per group email
Credit Card Payments No Fee to City
A convenience fee of 5% of the amount paid will be charged to online customers for this service. This fee covers the cost of ongoing maintenance, agency support, and enhancements of the web payment system, including daily and monthly reconciliation of all payments. (Fee is non-refundable and subject to change).
Custom Software Development $100 per hour
Monthly Service/Cloud Hosting Fee $600 per month
One Time Startup Cost $2,000 one-time fee only