Information
Technology
City of Bellflower Information Technology
Division 2025–2026 State of IT Update
Completed Initiatives
PHONE SYSTEM
REPLACEMENT
PUBLIC WORKS
PLATFORM & MOBILE APP
24/7 SECURITY
OPERATION CENTER
(SOC)
WI-FI DEPLOYMENT AT
ALL PARK FACILITIES
MEETING ROOM
TECHNOLOGY
IMPROVEMENTS *
CONTINUED
CENTRALIZING
SOFTWARE PLATFORMS
UNDER IT OVERSIGHT
Active
Initiatives
Building Permit System Modernization
(est. September 2026)
GIS Platform Modernization
(est. Sept 2026)
Physical Security & Access Control Upgrade at
Oak Center
(est. October 2026)
AI Enablement Initiative
(ongoing)
Planned
Initiatives
Network Security Infrastructure
Upgrade
Council Chambers & Meeting
Technology Modernization
Financial Platform Modernization
Improving Employee Training and
Support
Strategic Technology Initiatives
Help Desk
support
Current help-desk support model is
part-time
Existing GST agreement expires this
year. Vendor does not plant to renew
City technology support needs are
increasing
Evaluating options for help-desk
support
Future
Technology
Direction
Maintain secure and reliable technology
infrastructure
Enhance integration across city software
systems
Improve technology training and user
support services
Continue building IT capacity to support
long-term citywide operations and future
digital service goals.
Discussion / Questions / Comments