Open for Exploration
2023-24 Annual Report
Chris Lu
Belmont Library Manager
NTURE
San Mateo
County
Libraries C
Vision
San Mateo County Libraries ignite growth
through transformative experiences
Mission
San Mateo County Libraries strengthen
our community by creating an inclusive
sense of place and environment for
learning
Brisbane 9
9 Pacifica
Sharp Park
351 • Pacifica
Sanchez
Square-Mile Service Area 9 Millbrae
Foster City 9
Administration 9
Belmont 9
9 San Carlos
North Fair Oaks 9
13 Atherton 9
9 Half Moon Bay
East Palo Alto 9
Community Libraries
Woodside 9
Portola Valley 9
271,407
People Live in Our Service Area
239,640
Active Cardholders
Community White, non-Hispanic
Asian
45% 24% Hispanic or Latino/a
22% 5%
Multiracial
Black
Native Hawaiian/
Pacific Islander
Staff • American Indian/
Alaska Native
Other
34% 24% 20% 14%
Unspecified
1.7M 2.4M 10,310
Items Programs
Circulated and Events
16% More Library 4% More Items Circulated 36% More Programs and Events Visitors
• Atherton Belmont Brisbane East Palo Alto • Foster City • Half Moon Bay • Millbrae North Fair Oaks Pacifica • Portola Valley San Carlos • Woodside
2.7M 40,630
Website Visits Laptop Checkouts
51% More Website Visits 41% More Laptop Checkouts
4.9M 9,410
WiFi Sessions Hotspot Checkouts
14% More WiFi Sessions 40% More Hotspot Checkouts
Belmont Library
LIBRARY VISITORS
300
250
200
150
100
50 FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24
ITEMS CIRCULATED
400
(in thousands)
300
200
100
FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24
Belmont Library
DIGITAL DOWNLOADS*
120
100
80 60
40 20
FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24
PROGRAM ATTENDANCE OUTREACH ENGAGEMENT
10 30
8 6
Attendees (in thousands) Engagement (in thousands)
10 2
FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24 FY 19-20 FY 20-21 FY 21-22 FY 22-23 FY 23-24 Accomplishments
Strategic Plan
Engagement
3,500
Strategic Plan Surveys Completed
98%
Favorability Rating
Engaging Older
Adults
Libraries build and
support the community
in multiple ways. A true
treasure and resource to
have!
English Language
Support
1,600
Volunteer Hours
5,700
ESL Attendees
First Library
Outpost
300
Library Materials
180
Grand Opening Attendees
Uplifting Offerings
66 I love our libraries and all
the resources and
programs and culture
that they instill in us.
Community
Resource Centers
40%
More Library Visitors
1,600
Emergency Kits Provided
Our Dedicated
Team
32%
Or Our Staff Are Bilingual
500
Volunteers
Diaper Distributions
Free diapers and wipes
can make a big difference
for families struggling
with the high cost of
living in the Bay Area.
Belmont
Library
66 Everybody's welcome,
and there's always
something new to
discover.
I Love My Library
To me, a library is just
a gorgeous example of
our collective will to do
something together for
the community.
Thank you!
Chris Lu
Belmont Library Manager
[email protected]