Belmont City Council
June 23, 2026

2026 Strategic Communications Plan
Elizabeth Tsachres, Communications & Community Affairs Officer June 23, 2026
Implementation of the 2025-2030 Strategic
Communications Plan
Key Recommendations
• Improve coordination with departments
and leadership
• Strengthen internal communications
structure and clarity
• Centralize messaging with a citywide
content calendar
• Enhance message clarity and accessibility
• Prioritize inclusive, multilingual outreach
• Build partnerships with schools and local
organizations
• Emphasize “the why” behind City
programs and services
Accomplishments 2025-2026
VISION
GOALS
Communications Intranet
Website Refresh
• Meet Lizzie the Chatbot
• Launching this summer
on our current website
Improving Social Media Engagement
Centennial Celebration
> Centennial Celebrations are in full swing:
> 100 Celebrations
> Sponsorships (Ending July 15)
> Community Led Grants
> Spotify Podcast
> Save the date for Oct. 24 from 2-7:30 p.m. for
our Belmont Centennial Fest!
> Visit www.belmont.gov/100years to learn more
Critical Communications
VIION
GOALS
Critical Communications
• Educational social media
campaigns
• Maintaining our emergency
information webpages
(www.belmont.gov/emergency)
• Coordinated united messaging
across departments and
agencies to improve awareness
Digital Outreach Performance
Our Website
June 2025—June 2026
Social Media June 2025—June 2026
Email Marketing
June 2025—June 2026
Looking Forward
Key Next Steps
Gather insights
on resident
communication
preferences
Improve internal
communications
protocols & refine
Interdepartmental
Communications
Team
Digital ADA
Compliance Training
for Staff
Thank you!
belmont.gov