AGENDA REPORT
Meeting Date: October 11, 2022
Item Number:
To: Honorable Mayor & City Council
From: Shana Epstein, Director of Public Works
Subject: PER THE REQUEST OF MAYOR BOSSE, SOUTHERN
CALIFORNIA EDISON (SCE) WILL RETURN TO RESPOND
TO CONTINUED DISSATISFACTION IN SERVICE
Attachments: None
RECOMMENDATION
Staff is ready to receive any additional direction City Council would like to pursue regarding Southern California Edison (SCE)’s reliability.
INTRODUCTION
On August 23, 2022, SCE presented to City Council regarding how they measure service and scheduling for upcoming infrastructure projects. City Council originally requested SCE return in November to give a progress report, but on September 9, 2022, at 11:26 p.m., a power outage that affected 213 customers in Trousdale occurred, which extended beyond 24 hours until September 11, 2022, at approximately 4:00 a.m.
Subsequently, the Mayor requested SCE return at the first meeting in October.
DISCUSSION
The City has taken the following actions since August 23, 2022:
1. Sent a letter dated September 6, 2022, to the California Public Utilities Commission in care of the Public Advisor.
2. Submitted a claim on behalf of the City for costs incurred by the Power Outage that began on September 9, 2022.
3. Updated the City’s Website to include information about SCE Claims and SCE’s 24-hour warranty.
4. Assisted in coordinating customer communication of the outage that followed the extended outage in Trousdale to make the permanent repair. •
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Meeting Date: October 11, 2022
5. Reached out to ascertain whether the power outage from September 9-11, 2022, affected West Hollywood customers; that City’s staff did not receive any customer feedback.
6. Met two times with SCE representatives to discuss how to progress forward effectively.
One resident did post on social media that his claim for the extended outage was denied due to the extreme weather. FISCAL IMPACT
At this time, no additional funds are being requested.
Shana Epstein,
Director of Public Works
Approved By