Beverly Hills City Council
November 15, 2022

AGENDA REPORT
Meeting Date: November 15, 2022
Item Number:

To: Honorable Mayor & City Council
From: Shana Epstein, Director of Public Works
Subject: PER THE REQUEST OF MAYOR BOSSE, SOUTHERN

CALIFORNIA EDISON AND SPECTRUM WERE ASKED TO

RETURN TO UPDATE THE CITY COUNCIL ON SERVICE

LEVELS AND PROGRESS BEING MADE WITH CAPITAL

IMPROVEMENT PROJECTS
Attachments: 1. Staff Report dated August 23, 2022

2. Agenda Report dated October 11, 2022

3. Staff Report dated November 1, 2022

RECOMMENDATION
Staff is ready to receive any additional direction City Council would like to pursue regarding the reliability of Southern California Edison (SCE) and Spectrum.

INTRODUCTION
On August 23, 2022, SCE presented to City Council regarding scheduling for upcoming infrastructure projects and how it measures service. During that same meeting, Spectrum discussed its outages in relation to power outages. City Council requested SCE and Spectrum to return in November to give a progress report, but three significant power outages occurred before so SCE has come to respond to City Council’s concerns.

At the last City Council meeting, there was not enough time for a full discussion with SCE so the request was for them to return on November 15, 2022, with Spectrum as originally requested in August.

DISCUSSION
For context, the previous agenda reports are attached. SCE will be represented by Mr.

Paul Grigaux, Distribution Vice President, Mr. Larry Chung, Local Public Affairs Vice President, Ms. Diane Forte, Government Relations, and operations staff. Spectrum will be represented by Mr. Stephen Sawyer, Government Relations. •

BEVERLY
HILLS
.�
G-2
Meeting Date: November 15, 2022

Since the City Council Meeting on November 1, 2022, there was another widespread power outage that affected all three circuits from the outage on October 24, 2022. This power outage began at 10:13 pm on November 5, 2022. Approximately, 2200 customers were affected again. By 1:22 am on November 6, 2022, all customers were restored power. The cause of the outage was an issue with underground equipment.

Regular notifications were delayed during this outage due to the outage management system being down for maintenance until midnight. The Police Department sent extra patrols to the affected area.

Prior to this City Council meeting, the City filed and received a reimbursement for a claim of City resources, written a letter to the California Public Utilities Commission (CPUC) and met with SCE representatives. Options for City Council to consider include making public comments at a CPUC Voting Meeting, filing a formal complaint with the CPUC, speaking with state legislators regarding appointments to CPUC and regulations for investor owned utilities.

FISCAL IMPACT
There is no fiscal impact associated with this report.

Shana Epstein,
Director of Public Works
Approved By
Attachment 1

STAFF REPORT
Meeting Date: August 23, 2022
To: Honorable Mayor & City Council
From: Shana E. Epstein, Director of Public Works
Subject: Per the request of Mayor Lili Bosse and the Public Works Commission, the City Council is Requested to Address the Service Levels of Southern California Edison; in Addition, the Mayor Has Requested to Discuss the Service Levels of Spectrum Cable TV
Attachments: 1. Southern California Edison’s Presentation Dated May 2021

2. Southern California Edison’s Presentation Dated July 2022

INTRODUCTION
Per the request of Mayor Bosse and the Public Works Commission, Southern California Edison (SCE) will present to the City Council their service levels and customer approach in response to residents and businesses’ concerns over the reliability of SCE. At the July 21, 2022, meeting, the Public Works Commission formally recommended to the City Council to make a complaint to the California Public Utilities Commission (CPUC) regarding SCE’s service. In addition, the Mayor requested a similar presentation from Spectrum Cable TV (Spectrum). DISCUSSION
In May of 2021, SCE presented to the Public Works Commission the reliability report and capital improvements they were embarking upon. At that time, they stated their reliability rate range is from 52 average minutes of sustained interruption in 2020 to 105.8 average minutes of sustained interruptions in 2017. Since that presentation, the interruptions in service continue; one in Trousdale was not resolved for 16 hours. On July 27, 2022, SCE met with the Trousdale residents to listen to their concerns regarding the unreliability of their service. At that meeting, SCE representatives explained there have been 16 outages in the related area that serves Trousdale from January 2021 through May 2022.

On July 21, 2022, the Public Works Commission recommended that City Council make public comments at the most appropriate CPUC Voting Meeting regarding the unreliability of SCE. The Commission also made a point that while the outage duration may be under a certain threshold, SCE should still measure the outage as an interruption. The Commission agreed with the recommendation from the CPUC’s Public

BEVERLY
HILLS
�
•
Meeting Date: August 23, 2022

Advisor that the most effective method to register a complaint with the CPUC for a community would be to make public comment at a Voting Meeting. The next CPUC Voting Meetings where staff may research a week before to see if SCE has any relative items before the Board are as follows:  August 25, 2022, at 11 am in Sacramento  September 15, 2022, at 11 am in Fresno
 October 6, 2022, at 11 am in Sacramento
 October 20, 2022, at 11 am in the CPUC Auditorium, San Francisco Most of these meetings may also be attended via webcast or phone.

Regarding Spectrum, staff periodically receives complaints about poor service. The vast majority of the complaints are resolved to the customer’s satisfaction once City staff is able to redirect the calls through a more responsive avenue. Staff encourages members of the public to call 310.285.1178 or submit an AskBev request under “Resident Information.”
In preparation for this City Council agenda item, staff requested SCE and Spectrum each have a representative to present to City Council and answer questions about their service levels. Both utilities confirmed they would be in attendance.

FISCAL IMPACT
No impact to the City’s budget at this time.

RECOMMENDATION
Staff requests the City Council’s direction to the extent necessary to address the reliability concerns with SCE and Spectrum.

Shana E Epstein, Director of Public Works
Approved By
Attachment 1
Circuit Reliability Review
Beverly Hills
2021
Energy for What's Ahead"
2 • Southern California Edison (SCE)
is an Edison International
company
• One of the nation’s largest
electric utilities
• More than 130 years of history • Headquartered in Rosemead, California
• Regulated by the California
Public Utilities Commission
(CPUC) and the Federal Energy
Regulatory Commission (FERC)
• 50,000 square miles of SCE
service area across Central,
Coastal, and Southern California
• 15 million residents through 5
million customer accounts
• 445 communities and 13 Native
American tribes
Who We Are
Our Grid
To deliver safe, reliable, and affordable power,
we monitor and maintain a vast electricity system
730,000 Transformers
119,000 Miles of Transmission
and Distribution Lines
4,600 Circuits

1.4 Million Poles
50,000 Square Miles
3 Generation
Agricultural
and Pumping
120/240V
Residential
66kV or 11 SkV
277/480V
,JsjiJ)
lighting and Small
to Medium Power
Large Power
4kV, 12kV or 16kV
4 E]r5,sw SCE in the City of Beverly Hills t ...... l)'fO<WhffsAhN<!' Your Partner for a Brighter Future
Ir $112,190,641 ii $989,878 rih 1,262
Property t.ue1 set Franchise sees SCE SCE CARE CustomersP"><I to Los Angeles paid tothec,ty 30'l' bill discount
County e .I!!
iii 4,311 Iii 15,202 00 10
5CE 8us,ness customers SCE ResKlenllal B.tte;y Storage .

Customers Project.,
�
2,134
.: 312 • • Electric Vehkles and Plue· Solar
In Hybrids reglsterN at Installations
'"'
Benefiting
Our Communities
Partnering with
Our Communities
Supporting
Our Communities
•Thoh>t O.low o .. , ,ot.-,ol.,.....,.._,,,....._,..,.

To Improve air quality and reduce
greenhOuse gas ernesees in your
ne,ghtiornooa, we are Integrating
clean e<iergy 1ecnno10gies sucn as
roonop SOiar, energy storage, ana
eiecmc vehicle cnarglng pons into
tile gr(!
EdtSOfl lntematooal SCE's perent
company sponsors tre ronowmg
organizations·
Los AngeleS Area cnemeer of commerce •
Young Entrep<eneurs or TOITIOO'ow
ureec States Green BuUOlog Couodl
Los Aogeles County Economic
Developmen1 cceporaton
TreePeople Inc
Boys ano Gltls CluDS ol Amer\c.a -
Paoflc Region
LaUIO DorlOf Collaborative Inc.

City SCholars FounClatlon
Ed1S011 lntemat!Ollill, SCE's parent
company spOosors me ronowmg
organizabOOS
learn more about SCE's plans to create a clean energy future at Edison.com/innovation Pio• .. notelhat nfom,•""' • kom 2019 ond • ..,...!Och- Strengthening and Modernizing the Grid
Preventative and Equipment Maintenance Plan
• Infrastructure reliability – updating
underground cables, poles, switches, and
transformers.
• Wildfire mitigation – hardening infrastructure,
bolstering situational awareness capabilities,
and enhancing operational practices.
• Transmission – connecting renewables,
installing new substations, and updating lines
• Grid readiness – updating the grid for impacts
from new technologies
• Long-term energy policy – supporting energy
storage, electric vehicles, and renewables
SCE plans to spend more than $5B each
year to maintain, improve, and harden
its infrastructure
SCE’s investments support safe, reliable, affordable, and clean energy for our customers 2020 Capital Investments
235 miles of
underground cable replaced
97 miles of overhead conductor
replaced for public safety

11.1k distribution poles replaced

3.6k transmission poles replaced
79 underground structure
replacements
Energy for What's Ahead" 5
Protecting Public Safety: Wildfire Mitigation Activities 2020 Year-End Progress Report – Data as of 12/31/20 6
8 vehicles
Commun available ity Crew
Vehicles
56 sites
available Community
Resource Centers
Completed
Since 2018
12,900
fuses installed
Sectionalizing
2020
17190%
Completed evices 2020
l?io9%
Completed
Completed/Target Since 2018 Completed/Target Since 2018 Distribution 199,000/105,000 584,300 49/45 100
Asset Inspections assets inspected completed assets inspected devices installed completed devices installed 2020
17158%
Completed
1-
2020
17133%
Completed
Completed/Target Since 2018 Completed/Target Since 2018 Transmission 35,500/22,500 86,100 Hazard Tree 99,500/75,000 228,500 Asset Inspections assets inspected completed assets inspected Management trees assessed completed trees assessed "
\ 2020
�37%
Completed
.,:=n:.:
2020
17157%
Completed .....-- Completed/Target Since 2018 Completed/Target Since 2018 Covered 960/700 1,480 Weather 590/375 1,050
Conductor circuit miles installed completed circuit miles installed Stations weather stations completed weather stations installed installed
High-Definition
Completed 2020
r:-117%
Completed Wildfire Cameras
Completed/Target Since 2018 Cameras thoroughly Since 2018 covering our high fire risk 166 Fire-Resistant 6,090/5,200 7,510 areas were installed by 2020.

Poles poles installed completed poles installed cameras installed Protecting Public Safety: Public Safety Power Shutoffs
7 • To reduce the threat of wildfires, SCE
implements Public Safety Power Shutoffs
(PSPS) to temporarily shut off power to some
customers in areas with a high risk for wildfires
to prevent the electric system from
becoming the source of ignition
• PSPS is used as a measure of last resort to
protect public safety under dangerous fire
weather conditions, including high winds,
low humidity, and dry vegetation
• Multiple methods are used to notify people in
affected areas before, during and after a PSPS
event
• SCE provides resources to support customers
during PSPS and offers several programs and
rebates to help customers be prepared and
more resilient during emergencies
• SCE is working to reduce the impact of PSPS
and is continuing to strengthen the electric
grid to become more resilient in the face of
extreme weather events
8 4-7DAYS
AHEAD
3DAYS
AHEAD
(Alert)
2DAYS
AHEAD
(Ale,t)
SCE Incident �TNm Kttnted
Initial notificabons to Local and Tribal Governments, Emergency Officials and First Responders. Critical Infrastructure and Service Providers Upcat9I to rwlllflcdom
Initial notifications to customefS not notified at 3 days ahead

HELPFUL INFORMATION & RESOURCES
SCE Notifications
• Sign up for PSPS alerts – sce.com/pspsalerts
• Sign up for the Energized by Edison Wildfire Mitigation Newsletter – energized.edison.com/newsletter
Situational Awareness
• PSPS maps and information – sce.com/psps
• Role of weather in PSPS – sce.com/fireweather
• CPUC wildfire maps – cpuc.ca.gov/wildfiresinfo
• Fire cameras – alertwildfire.org
Preparedness
• SCE outage tips – sce.com/outagetips
• SCE emergency preparedness – sce.com/beprepared
• SCE Medical Baseline Program – sce.com/medicalbaseline • CAL FIRE fire-preparedness – readyforwildfire.org
• Red Cross emergency preparedness – redcross.org/prepare • FEMA emergency preparedness – ready.gov
Vegetation Management
• Vegetation Management – sce.com/safety/power-lines;
contact 1-800-655-4555 or [email protected]
Customer Programs & Rebates
• SCE Customer Programs & Resources –
sce.com/customerresources
• SCE Marketplace (rebates and programs) –
marketplace.sce.com
• Self Generation Incentive Program (SGIP) – sce.com/sgip or selfgenca.com
Community Meetings
• Join SCE’s wildfire safety community meetings –
sce.com/wildfiresafetymeetings
Social Media
• Follow @SCE on Twitter and Facebook
SCE Wildfire Webpage – sce.com/wildfire
9 Reliability Overview
10 Energy for What's Ahead"
What is Reliability?
• In simplest terms:

Having dependable electricity when you need it.
• Outages:
• Maintenance outages (aka planned outages)
• Repair outages (aka unplanned outages)
• Sustained Outage = An outage lasting > 5
minutes
• Momentary Outage = An outage lasting ≤ 5
minutes
• Public Safety Power Shutoff (PSPS)
11 Major Event Day (MED) : A day in which the daily system SAIDI exceeds a threshold value. For the purposes of calculating daily system SAIDI, any interruption that spans multiple calendar days is accrued to the day on which the interruption began. Statistically, days having a daily system SAIDI greater than a threshold value are days on which the energy delivery system experienced stresses beyond that normally expected (such as severe weather).

Public Safety Power Shutoff (PSPS) : An operational protocol that SCE implements under extreme weather conditions in order to minimize the threat of wildfires and keep communities safe from potentially dangerous situations. These types of sustained outages are temporary and usually involve situations where high fire areas are experiencing adverse weather or public safety is at risk.

Energy for What's Ahead"
How Do We Measure Reliability?
12 How is the system tested for reliability? And how often? SAIDI =
Tetal minutes every SCE customer was without
power due to sustained out.ages ('CMI)
•
•
total numbers of
customers
"What is the total time
my power service will be
unexpectedly
interrupted this year?"
System Average lnterrruptlon Duration Index
SAIFI =
Number of sustained customer outages
experienced by SCE customers (Cl)
•
•
total numbers of
customers
"How many times will
my power servioe will be
unexpectedly
interrupted this year?"
System Average lnterrruption Frequency Incl ex
MAIFI =
Number o,f momentary customer outages
experienced by SCE customers (Cl)
•
•
total numbers of
customers
"How many times will
my power service will be
momentarily interrupted
(< 5 minutes) this year?"
Mome11tary Average lnterrrnption Freque11cy Incl ex
Energy for What's Ahead"
Overview of Beverly Hills 11
There are 51 circuits that serve Beverly Hills 1
Circuit Type Customers Circuit Type Customers Circuit Type Customers Circuit Type Customers ALDEN(4.16KV) 231 PEERLESS(4.16KV) 499 - -
BENEDICT(4.16KV) 145 PLAYBOY(16KV) 3,002 - -
BUNNY(16KV) 417 REBEL(4.16KV) 24 - -
CALAREST(4.16KV) 279 REXFORD(4.16KV) 274 - -
CHARLEVILLE(4.16KV) 760 ROBERTSON(4.16KV) 223 - -
COLDWATER(4.16KV) 163 RODEO(4.16KV) 196 - -
CORD(4.16KV) 104 ROXBURY(4.16KV) 166 - -
CORY(16KV) 308 SAKS(4.16KV) 50 - -
COUNTRY CLUB(4.16KV) 6 SCHUYLER(4.16KV) 143 - -
CYNTHIA(4.16KV) 460 SECRETARY(16KV) 883 - -
DANIELS(16KV) 813 SMITHWOOD(4.16KV) 529 - -
DAYTON(4.16KV) 209 TARTAR(16KV) 2,033 - -
EDINBURG(16KV) 2,011 TRENTON(4.16KV) 17 - -
ELEVADO(4.16KV) 145 TRIANGLE(4.16KV) 232 - -
EXECUTIVE(16KV) 1,604 TROUSDALE(4.16KV) 251 - -
FRINGE(4.16KV) - WETHERLY(4.16KV) 197 - -
HARRATT(4.16KV) 193 WHITWORTH(16KV) 253 - -
HILTON(16KV) 737 WILSHIRE(4.16KV) 105 - -
LA PEER(16KV) 2,205 YOUNG(16KV) 1,877 - -
LASKY(4.16KV) 159 HILLGREEN(2.4KV) 15 - -
LESLIE(4.16KV) 715 BEVERLY SL #1(4.16KV) - - -
LOCAL(16KV) 319 - - -
LUCKMAN(16KV) 758 - - -
MAGNETIC(4.16KV) 302 - - -
MAPLE(4.16KV) 77 - - -
MCCARTY(16KV) 628 - - -
MEANDER(16KV) 1,294 - - -
NASON(4.16KV) 601 - - -
OAKHURST(4.16KV) 364 - - -
ORSATTI(4.16KV) 1,007 - - -
Grand Total 27,983
Note: The number of customers listed represents
the total number of customers on each circuit
(not the local jurisdiction).

Energy for What's Ahead" 13
BarChart

SCE SYSTEMWIDE
**Data is as of 03/16/2021, data
can be slightly different due to
outage data validation process
Beverly Hills
Reliability History of Circuits Serving Beverly Hills (No Exclusions) **“Exclusions” are days which
utilities are allowed to remove
from their metrics because
the outages on those days
were caused by acts of
nature.

77.3 105.8

54.4 93.7
139.7 136.8
178.0
201.3

0.0 50.0
100.0
150.0
200.0
250.0
2017 2018 2019 2020
SAIDI
(average
minutes of
sustained
interruptions)

0.6 0.7

0.8 0.9

1.2 0.9

1.4 1.1

0.0 0.2

0.4 0.6

0.8 1.0

1.2 1.4

1.6 SAIFI
(average
frequency of
sustained
interruptions)

0.7 0.6

1.1 1.0

1.8 1.4 1.4 1.4

0.0 0.5

1.0 1.5

2.0 MAIFI
(average
frequency of
momentary
interruptions)
14 Reliability History of Circuits Serving Beverly Hills (No Exclusions) 2017 2018 2019 2020
fll"Exdusions" are days which
utilities are allowed to remove
from their metrics because
the outages on those days
were caused by acts of
nature.
-oata is as of 03/16/2021. data
can be slightly different due to
outage data validation process
• Beverly Hills
.SCE SYSTEMWIDE
201.3

1.4 178.0
136.8 139.7
250.0
200.0
SAIDI
(average
150.0
minutes of 100.0
sustained
interruptions) 50.0

0.0 1.6

1.4 1.2
SAIFI 1.0
(average 0.8
frequency of 0.6
sustained
interruptions) 0.4

0.2 0.0

2.0 MAIFI 1.5
(average
frequency of 1.0
momentary
interruptions) 0.5

0.0 Energy for What's Ahead" I 12
15 2017 2018 2019 2020
250.0
• Beverly Hills
201.3
178.0
136.8 139.7
200.0
150.0
100.0
on
SAIDI
(average
minutes of
sustained
interruptions) 50 o
2017 2018 2019 2020
250.0
201.3
SAIDI
(average
minutes of
sustained
interruptions)
200.0
150.0
100.0

50.0 (
• Santa Monica
Reliability Hnto,y of Circuitl Serving Culvw C°'Y (No hcknlono) 2017 2018 2019 2020
250.0
201.3
• Culver City
178.0
136.8 139.7
200.0
150.0
100.0
SAIDI
(average
minutes of
sustained

0.0 interruptions) 50.0
2017 2018 2019 2020
250.0
201.3
SAIDI
(average
minutes of
sustained
nterruptions)
200.0
150.0
100.0

50.0 0.0
139.7
154.7
178.0
.West Hollywood
Energy for What's Ahead"
Repair Outages
How many outages in BH in the last year and the last three years? How does that compare with other Westside cities SCE serves?
16 MED
MS_Flag
All
All
Row Labels
&12017
.T Distinct count of svs_oUT _ID Repair Outage Count for Beverly Hills, Culver City, Santa Monica and West Hollywood . "
2021
•Tcol
2017 2018 2019 2020
I I 11.I
'""" OJ hoer Ory Slnt1 w� • """' OJ Iver Oty s.ia w�
"""' Qjl,,r, 0ty S.,11 w�"""' Ollrirr Oty S..ta w� ,.....,, OJtverOty s..u w�Hills Mo� ... ,..._ .. ''" Mooa Hol.,._od tills Mooa Hol.,._od Hills Moon Hol.,._od Hiils Mooa HollfWood Yur .. cm .. T
70 63
76 51
61 66
n
29 87
67 81
37 79
70 104
37 25
11 34
' 1126
2018
Beverly Hills
Culver City
Santa Monica
West Hollywood
92019
Beverly Hiiis
Culver City
santa Monica
West Hollywood
e,2020
Beverly Hiiis
Culver City
Santa Monica
West Hollywood
.a2021
Beverly Hills
Culver City
Santa Monica
west Holl'{\vood
Grand Total
Beverly Hiiis
Culver City
Santa Monica
west Hollywood
Energy for What's Ahead"
SAIDIChart
SAIDI = the cumulative amount of time the average customer is interrupted by “sustained” outages each year.

Causes of Repair Outages in Beverly Hills
2020
3rd Party

5.0%
Equipment Failure

56.7%
Operation

13.3%
Other

18.2%
Vegetation /Animal

0.0%
Weather /Fire
/Earthquake

6.7%
Contributions to
SAIDI by Outage Cause  Equipment Failure
e.g., in-service failure of
transformer, switch, or
conductors
Vegetation/Animal
e.g., tree branch, rodent,
or bird causing a short
circuit between
conductors
 Other e.g., patrolled
but no cause found
 Operations e.g., urgent
maintenance w/o 3-day
notice
 3
rd Party e.g., balloon,
car hit pole, dig-in
 PSPS e.g., Public
Safety Power Shutoff 17
Underground vs Overhead - failure
Causes of Repair Outages in Beverly Hills
2020
• Equipment Failure
e.g., in-service failure of
transformer, switch, or
conductors
•Vegetation/Animal
e.g., tree branch, rodent,
or bird causing a short
circuit between
conductors
• Other e.g., patrolled
but no cause found
• Operations e.g., urgent
maintenance w/o 3-day
notice
• 3rd Party e.g., balloon,
car hit pole, dig-in
• PSPS e.g., Public
Safety Power Shutoff
Operation

13.3%
Equipment Failure

56.7%
3rd Party
f.0%
Weather /Fire
/Earthquake

6.7%
Other

18.2%
Contributions to
SAIDI by Outage Cause
Vegetation /Animal

0.0%
SAIDI = the cumulative amount of time the average customer is interrupted by "sustained" outages each year.

Energy for What's Ahead"' I 13
SAIFIChart
SAIFI = the number of times the average customer is interrupted by “sustained” outages each year Causes of Repair Outages in Beverly Hills
2020
3rd Party

8.6%
Equipment Failure

56.2%
Operation

13.4%
Other

12.9%
Vegetation /Animal

0.0%
Weather /Fire
/Earthquake

8.9%
Contributions to SAIFI by Outage Cause
 Equipment Failure
e.g., in-service failure of
transformer, switch, or conductors
Vegetation/Animal
e.g., tree branch, rodent, or bird
causing a short circuit between
conductors
 Other
e.g., patrolled but no cause found
 Operations
e.g., urgent maintenance w/o 3-day
notice
 3
rd Party
e.g., balloon, car hit pole, dig-in
 PSPS
e.g., Public Safety Power Shutoff
18 What equipment had higher failure rate - underground or above ground facilities? Energy for What's Ahead"
Background Outages in early 2021 – Isolate and Restore Most Customers Quickly • Repair Outage OAN 1142300 on 01/26/21 at 1330 – 0030 || PLAYBOY CIRCUIT (562 N PALM DR / 9401 SUNSET BLVD, BEVERLY HILLS)
• This event began when mylar balloons made contact with overhead equipment taking primary wire down. This event initially impacted approximately 1,800 customers. The majority of customers were restored via isolation procedures by 1355. The last batch of 104 customers were restored by approximately 0159 on 01/27/21. See chart below – some cities have banned the sale of mylar balloons. - see chart below – some cities have banned the sale of mylar balloons.
• Repair Outage OAN 1142731 on 01/27/21 at 1623 – 0313 || HILTON CIRCUIT • This event began underground equipment failed (cable & switching components) due to water & mud intrusion at the vault near the corner of HARTFORD WY & OXFORD WY. This event impacted approximately 993 customers. The majority of customers were restored by approximately 1742. The remaining three customers were restored by approximately 0313. • Cities Affected: Beverly Hills, West Hollywood – Playboy Tuesday, March 30, 2021 • Start Time: 1959 hours. Interrupted due to bad primary cable and was assigned to a line crew to make repairs. This outage began at approximately 8pm on 3/30/2021 initially impacting 594 customers. The TM was able to isolate the issue and majority of customers power was restored by approximately 11:10pm, leaving a remaining 35 customers without power. All load restored: 3/30/21, 12:34 PM. 19 Row Labels
8 Beverly Hills
Fl Distinct Count of SYS OUT ID
+- +-
Sum of Cl Sum of CMII
[
Outages Caused by Metallic Balloon - 2019-2020
2019
2020
6 6 952 33,621
813 246,897
Energy for What's Ahead"
20 Beverly
Hills
1011
All Di.Jtribution Circuits
o.d,Rr. 11111 �
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for What's Ahead"
15 21
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Energy for What's Ahead"
Outage Communications Tools
Email Sample Text Sample Mailer Sample
• 15 Day Outage Report link - look ahead for City for maintenance (planned) outages • Watch Office notifications to City’s List Serv for major (unexpected) outages: > 150 customers & 90 minutes • Customers enroll for notifications
ex essage
Monday 10:28 PM Mainten�nce Power Outage Alert
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Energy for What's Ahead"
SCE.COM/Outage Center and Map
23 x
Reason for Outage:

Cable Upgrade
Customers Affected: O
HMM@
Power restored.
8 Crew Is at work.

In Progress
V Outage starting soon.
1-1,ee
Outage#: 800008-
Reason for Outage:

Analyzing Problem
Customers Affected: 13
Power restored.
yl Outage reported.
.,./ We are determining the cause.
fftt/ Repair crew on the way.
8 Crews are performing repairs.

In Progress
Ko�.:+
Rtfu
Report An Outage
Las �egas
. Hfflder•on
Ill
a. II
Joshua Tree
NationalP1rt.;
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Address. County, City or Zip
Los Padrn
Nat,()N,1 Forest
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Home > Outage Center> Current Power Outages
Public Safety Power Shutoff (PSPS)
Current Power Outages
Rotating OUtages �
Clm!nt POWN 0Utages
All About Power OUt.ages
Public Safety Power Sootoffs �
Maintenance OUtage status
_Jfoiso
Eltl(!ff:Jforwt\N'lAIINd
Quick Services ..

Your Home ..

Your Business ..

Customer Support ..

Partners & Vendors
Outage Center
Report a Power OUtage
Report a Street Light OUtage
Energy for What's Ahead"
24 How are we protected from a crisis like what happened in Texas?

WHAT IS BEING DONE TO PREVENT ROTATING OUTAGES
FROM OCCURRING AGAIN?
SCE, pa nersn p wt s ate e ergy reguiators. s orklng
on a varie of so utions to address t e reg en's rong-ter=i rel ab I needs. Wien c irnate c ange. more ntense and tonger heat Naves are exoected n the corning decades Before ne rotating outages of August 2020, SCE and ne s ace dent fed t e need for "lore generation capacity and are act .. e 1 br'ng g ne N resources n e Pe ebt i plan rig needs o
adjus as Ne trans ton resoor-s.oiy o a lo v-carbon gr d arid as c mate change con nues to add addit ona uncerta n o grd pranning.

In 2020. SCE signed var ous energy storage contracts
coca ng more nan 1,300 egewatts. ,vn en wil hep support rel abll cy o' the region's e ectr c sys em a d ri1 ga e 'uture rotet.ng outages. T ese contracts ncrease SCE's coca
amount of ns a led and procured battery storage capac,ty to approxl-oateiy 2.050 MN, or rougl-ily enough electr c,cy 'or me ns amaneous demands o' 1 5 m ion homes
� rorso·N.

Energy for What's Ahead"

RELIABILITY
Frequently Asked Questions
As California transitions away from fossil fuels, electricity will play an increasing role in meeting our energy needs.

Customers want to be assured that the electric grid can be relied upon in the clean energy future.

WHAT IS SCE DOING TO HARDEN THE GRID AGAINST THE THREAT OF CLIMATE IMPACTS, SUCH AS WILDFIRES AND HEATWAVES?
C ate cnange o aces 'lew and chang ng de a rids on our em re e ear c sys em requir'ng us to coth m gate and adapt o ncreas ng a1,erage and e reme te peratures. rna ges in p-ec o a ion 'ncreased idf're r,rea and sea e e' r se
SCE s orooosing o n 'est ...,ore han SS b1 on a'l'l a 1 ;,-, e gr d, c udtng improvements o bu Id res ency Ne're ret in, g o e des g'l and opera e ne gr d to be er adap tot ese 'l'eats. We're a so strengthe 1'1g o r operat O'lS oy .everaglng ne latest dig ta technologies We are enna c ng pa-tnersn ps 'v th oca and state emergency manageme and f'rs - responder agencies, ens r ng customers unders and ho IV o stay safe around e eccnca nfrastn.cture, and are "IOr ng v.t our corvnu es to be ter understar-d ho 'v �e can pa ner O'l c mate adapts on. Our Wildfire Mitigation Plan s designed o fu ner arden ri rastructure aga ns 'v d,. re bolsters tuat o a a areness caoab es, e hance opera 10 a practices and harness toe po ver of data and tee noiog, Energy for What's Ahead"
25 SCE Marketplace https://marketplace.sce.com Single Destination for Efficient Shopping ll]fBrs·oN - ��
Lower your bill and back up your home al SCE's new SSllil( & !li!J!e._ry Markelplacesl • l'l"I -oc -s,·o· - 1:r:::r:wnc LI This year, unwrap up to $115 in credits with SCE's Smart Energy Program.

Southern California Edison Marketplace
Get valuable information about smart products, programs, and tools here.

Search by type, brand, model.. WifiHM
@;] � Im � e @ ••• . -
Portable Portable Safety & Lawn Mowers Thermostats Electric Water Explore More Power Stations Generators Preparedness 0 0 Heaters Categories 0 0 0 D Expk>fe Whole Home Battery Backup lncen11ves Just tor You Shop Here
with pick solar
Energy for What's Ahead"
Go-to SCE links and phone numbers
Issue Type Contact Info
Outages -report/status
General Customer
sce.som/localplanning
www.sce.com/outage 1-800-611-1911
1-800-655-4555
File or get status of a claim www.sce.com/claims 800-251-3311 [email protected] Ensure clearance between
vegetation & power lines 800-655-4555
Report a streetlight out https://www.sce.com/outage-center/reportstreet-light-outage OR My SCE app or call (800) 611-
1911 #3
Medical Baseline https://www.sce.com/residential/assistance/medi cal-baseline 1-800-684-8123 or 800-655-4555
Wildfire sce.com/wildfire [email protected]
Public Safety Power Shutoffs www.sce.com/psps
(which includes signing up for outage alerts)
LNO Hotline: During PSPS IMT,
monitored 24/7 for City Officials
1-800-737-9811
Vegetation Management sce.com/safety/power-lines
1-800-655-4555
or [email protected]
Graffiti abatement
To report graffiti on SCE facilities: Call AES tollfree number:
1-866-421-4688 (for cities, not general public);
Email: [email protected]
1-866-421-4688
Energy for What's Ahead" 26
Back-up Slides
Reliability Histories of Circuits Serving Beverly Hills Updated through Dec 2020
27 sce.com/reliability
Energy for What's Ahead"
Questions?
Questions?
Thank you!
Energy for What's Ahead"
Energy for What's Ahead"
Attachment 2
Greater Trousdale Area Community PowerTalk
Energy for What's Ahead®
Residential PowerTalk
Keeping our communities informed
!:I EUDI SORN
Energy for What's Ahead
• ;--- ,
,

SAFETY MOMENT
Tips on how to handle metallic
balloons safely:
• Metallic balloons should never be released
outdoors
• Metallic balloons should always be tied to a
weight
• Stores and vendors should only sell properly
weighted balloons
• Keep the balloons indoors when possible
• Never try to retrieve balloons tangled in power
lines or electrical equipment. Call 911 instead
• Cut the knot or puncture balloons before
disposing of them
 About Southern California Edison
 Beverly Hills – Trousdale Community Reliability, Outage Review, Mitigation Efforts & Capital Projects  Outage Communication Resources
 Q & A
Please submit questions for the Q&A session to [email protected] during the presentation
 Next Steps: Copy of Deck Emailed to Registrants
AGENDA
Energy for What's Ahead®
About Southern California Edison
Reminder: You may submit questions for the Q&A
session to [email protected] during the presentation Energy for What's Ahead"
• Southern California Edison (SCE) is an
Edison International company
• One of the nation’s largest electric utilities • More than 130 years of history • Headquartered in Rosemead, California • Regulated by the California Public Utilities Commission (CPUC) and the Federal Energy
Regulatory Commission (FERC)
• 50,000 square miles of SCE service area
across Central, Coastal, and Southern
California
• 15 million residents through 5 million
customer accounts
• 15 counties, 185 cities and 13 Native
American tribes
• Franchise Agreement
Who We Are
Tulare Co.

Kern Co.

Inyo
Co.

San Bernardino Co.

Riverside Co.

Imperial
Co.

Our Grid
To deliver safe, reliable, and affordable power, we monitor and maintain a vast electricity system 730,000 Transformers
126,000 Miles of Transmission
and Distribution Lines
4,600 Circuits

1.7 Million Poles
50,000 Square Miles
4kV, 12kV or 16kV
Large Power
277/480V
,i5£il1,
Lighting and Small
to Medium Power
220kV or SOOkV
Step Down
Transformer
.A.Bank
Residential
�66kVor
- 1L 11 llSkV
120/240V
SubTransmission
Agricultural
and Pumping
Strengthening and Modernizing the Grid
• Infrastructure reliability – updating underground
cables, poles, switches, and transformers
• Wildfire mitigation – hardening infrastructure,
bolstering situational awareness capabilities, and
enhancing operational practices
• Transmission – connecting renewables, installing
new substations, and updating lines
• Grid readiness – updating the grid for impacts from
new technologies
• Long-term energy policy – supporting energy
storage, electric vehicles, and renewables
SCE plans to spend more than $5B each year
to maintain, improve, and harden its
infrastructure
SCE’s investments support safe, reliable, affordable, and clean energy for our customers 2021 Capital Investments

91.7 miles of
underground cable replaced
146.5 miles of overhead conductor
replaced for public safety

34.5k distribution poles replaced

3.9k transmission poles replaced
29 underground structure
replacements
Beverly Hills – Trousdale Community Reliability, Outage Review, Mitigation Efforts & Capital Projects
Reminder: You may submit questions for the Q&A
session to [email protected] during the presentation Energy for What's Ahead"
What is Reliability?
• In simplest terms:

Having dependable electricity when you need it
• Outage Types:
• Planned Outages
• Conducted to perform maintenance on SCE equipment
and adding load for new customers and businesses
• Unplanned Outages
• Conducted to complete repairs on SCE equipment
Energy for What's Ahead'
Common Causes of Unplanned (Repair) Outages
• 3rd party, Such as mylar balloons, dig ins,
Theft, vehicle accidents involving power poles.
• Vegetation, Birds or animals on equipment
• Equipment failure such as aging equipment
and some due to heavy rain or water flow flooding vaults • Overloaded equipment during heat storms or
customers adding load without informing
SCE
• Unknown, There are times the power goes
out and after patrolling the circuit a cause is not found, a repair is not needed.

Energy for What's Ahead'
Overview of Beverly Hills
There are 51 circuits that serve Beverly Hills 1
Circuit Type Customers Circuit Type Customers Circuit Type Customers Circuit Type Customers ALDEN(4.16KV) 231 PEERLESS(4.16KV) 499 - -
BENEDICT(4.16KV) 145 PLAYBOY(16KV) 3,002 - -
BUNNY(16KV) 417 REBEL(4.16KV) 24 - -
CALAREST(4.16KV) 279 REXFORD(4.16KV) 274 - -
CHARLEVILLE(4.16KV) 760 ROBERTSON(4.16KV) 223 - -
COLDWATER(4.16KV) 163 RODEO(4.16KV) 196 - -
CORD(4.16KV) 104 ROXBURY(4.16KV) 166 - -
CORY(16KV) 308 SAKS(4.16KV) 50 - -
COUNTRY CLUB(4.16KV) 6 SCHUYLER(4.16KV) 143 - -
CYNTHIA(4.16KV) 460 SECRETARY(16KV) 883 - -
DANIELS(16KV) 813 SMITHWOOD(4.16KV) 529 - -
DAYTON(4.16KV) 209 TARTAR(16KV) 2,033 - -
EDINBURG(16KV) 2,011 TRENTON(4.16KV) 17 - -
ELEVADO(4.16KV) 145 TRIANGLE(4.16KV) 232 - -
EXECUTIVE(16KV) 1,604 TROUSDALE(4.16KV) 251 - -
FRINGE(4.16KV) - WETHERLY(4.16KV) 197 - -
HARRATT(4.16KV) 193 WHITWORTH(16KV) 253 - -
HILTON(16KV) 737 WILSHIRE(4.16KV) 105 - -
LA PEER(16KV) 2,205 YOUNG(16KV) 1,877 - -
LASKY(4.16KV) 159 HILLGREEN(2.4KV) 15 - -
LESLIE(4.16KV) 715 BEVERLY SL #1(4.16KV) - - -
LOCAL(16KV) 319 - - -
LUCKMAN(16KV) 758 - - -
MAGNETIC(4.16KV) 302 - - -
MAPLE(4.16KV) 77 - - -
MCCARTY(16KV) 628 - - -
MEANDER(16KV) 1,294 - - -
NASON(4.16KV) 601 - - -
OAKHURST(4.16KV) 364 - - -
ORSATTI(4.16KV) 1,007 - - -
Grand Total 27,983
Note: The number of customers listed
represents the total number of customers
on each circuit (not the local jurisdiction).

Energy for What's Ahead'
Greater Trousdale Area Circuit Maps
Harratt Circuit
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Greater Trousdale Area – Challenges & Mitigation Efforts Challenges
• Geography – Hills and access
• Underground Circuits –
• Cannot be visually inspected
• Are difficult to upgrade and often require excavation • Are difficult to troubleshoot during emergencies, resulting in longer outages • Water from irrigation is a problem. Many of the structures are full of water and must be pumped first before we can even begin to troubleshoot
• Playboy circuit – Has underground and overhead infrastructure. Overhead infrastructure within our High Fire Risk Area boundary needs to be completely patrolled prior to re-energizing when high fire conditions in effect – longer power restoration times
Capital Improvement Plan to Improve Reliability
• Harratt circuit (4 kV): 4kV cutover to new 16 kV – Circuit Reliability Upgrade. Q4 ‘22/Q1 ‘23 • Hilton/Playboy: New circuit tie will improve operational flexibility between the 16 kV circuits.

Q4 '23
• Playboy circuit (16 kV): New equipment/fault indicators Q4 ‘22 • Ongoing routine inspection cycle and monitoring reliability history of individual circuits 6 months, Dec 2021 – May 31, 2022.

Source: BCD Outage Team
Min Outage Start Time Primary Cause Desc
May 17, 2021 Floating Gas Switch-Vault filled with water October 24, 2021 No Cause Found/Patrolled
January 2, 2022 Repair lead cable-Vault filled with water May 22, 2022 Floating Burd Switch-Vault filled with water Min Outage Start Time Primary Cause Desc
January 26, 2021 Mylar Balloons
February 12, 2021 Deteriorated Xarm
March 30, 2021 Bad Cable
May 3, 2021 Broken Switch handle, New Bus Related Emergent August 4, 2021 Replace OH Transformer
September 19, 2021 No Cause Found/Patrolled Bulletin 322 October 24, 2021 No Cause Found/Patrolled Bulletin 322
January 24, 2022 Service Cable-1 customer
April 11, 2022 No Cause Found/Patrolled
April 25, 2022 Replace Failed Gas Switch
May 22, 2022 No Cause Found/Patrolled Bulletin 322
May 25, 2022 Repair Span guy, too close to primary, arching Playboy Harratt
Historical Data of Unplanned Outages
Communication Resources
Keeping our communities informed
Reminder: You may submit questions for the Q&A
session to [email protected] during the presentation !:I EUDI SORN
Energy for What's Ahead
• ;--- ,
,

SIGNING UP FOR NOTIFICATIONS

1. Sign in or set up your account on
SCE.com

2. Once signed in, click on Settings
My Account -
Billing & Paym,nts
Stttulg$
Device Managtmtnl
D.lltl Sllaring & Download
Home> My Account
My Account Overview
Quick Services
Your Home
Your Business
�
�
�
Your Bill
Balance Due: $0.00
2-20-135--9395
Customer Support ..1111
Partners & Vendors
Outage Center
�
�
VteNBtll See Bill Inserts > More Ways to Pay > Pay Now> You are currently enrolled in Auto Pay

SIGN UP FOR NOTIFICATIONS - CONTINUED

3. Clicking on the Settings will open some
new Options. Select Outage Alert
Preferences

4. Finally, input your desired contact
information for either email, texts or
phone call notifications

5. Repair Outage Notifications
My Account
Billing & Paymtnts
Settings
ldentrty
Oubge Alel"I Preferences 3
CPP Notlheabon P"'te"'nc.s
...

Preference Center trt,.

Conbct rnrermeuen Outage Alerts "
Secunty
You are receiving alerts for the following accounts and associated service IOcations .

View I Edit Accounts
You will be alerted of outages in the following ways:
a
Details ...

View S.rvlce Locatlons(1) >
jaz•••••••••@gmail.com
NONE
NONE
•
Text Message
I Voice Message
O Email
Device Management
Dau Sharing & Download
Quick Services ...

Your Home ...

Your Business ...

Customer Support ...

Partners & Vendors ...

SCE.COM OUTAGE CENTER AND MAP Map is updated approx.
30 minutes after reported outage
v
Select an icon on the map to learn more about the outage and our estimated restoration tim ijj
Kof��:i +
Refu:

Report An Outage
Q. II Sl. G:'rge
Mesqu,te
ijj A
Grand
Canyon-Parasha
Las Vegas
National
0 Monument
0 Henderson
ijj HUALAr
RESERVA1 '
Mojave Klng0man National
Preserve
ijj
ijj
Joshua Tree
National Park
Death Valley
National Park
San Diego
o fi ----7 .,v,,n.�
- Map data 02020 Google-, INEGI Tenns of Use Report a map error Bakersfield
0 Sequoia
National Forest
Eorest
Address, County, City or Zip
Fresno
0 Los Padres
National Forest
Santa �arbara �
Los��i�verside
I aheim O
Long Bea ' J ij;
CALI FORNI�
c
Visalia
San Luis
obi,;ipo
0 Sal�nas
,:. Log In I Register
.

Monterey
Las V1 o Go gle
Hen
ii, &current Outage �Multiple Outages
Death Valley
National Park
Sequoia
National Forest
._iores
Address, County, City or Zip
Fresno
0 CALIFORNl!Zri
Vis' alia
Salinas
'
0 view a map of current and potential PSPS areas, in addition to areas of high fire risk. You can also see the number of affected SCE customers by county.

Q. Search
.

Monterey
View Current Power Outages
Public Safety Power Shutoff (PSPS)
Current Power Outages
Home> Outage Center> Current Power Outages
Maintenance Outage status
Public Safety Power Shutoffs ..ii
All About Power Outages
Rotating Outages .o1IIIII
Current Power Outages
DroisoN
Er1ergy for What's Ahead
Quick Services .ill
Your Home .ill
Your Business .ill
Customer Support .ill
Partners & Vendors .ill
Outage Center
Report a Power Outage
Report a Street Light Outage
Bakersfield �
Facebook.com/SCE
Youtube.com/SCE
Instagram/SCE
@SCE / @SCE_Business

CONTACT INFORMATION
(800) 655-4555 (800) 611-1911
Reminder: You may submit questions for the Q&A session – which is next - to [email protected] Q&A
Reminder: You may submit questions for the Q&A to [email protected] Outages –
• After living in Trousdale Estates for many years without power outages, why so many now?
• Why do we have so many outages?
Customer service -
• Where do customers send claims to SCE?
Energy for What's Ahead®
Go-to SCE links and phone numbers
Issue Type Website/Other Contact Info
Outages -report/status
General Customer -status www.sce.com/outage
Downed power lines: 911
1-800-611-1911
1-800-655-4555
File or get status of a claim www.sce.com/claims 800-251-3311 [email protected] Ensure clearance between
vegetation & power lines 800-655-4555
Report a streetlight out https://www.sce.com/outage-center/reportstreet-light-outage OR My SCE app or call (800) 611-1911 #3 Medical Baseline https://www.sce.com/residential/assistance/me dical-baseline 1-800-684-8123 or 800-655-4555
Wildfire sce.com/wildfire [email protected]
Public Safety Power Shutoffs www.sce.com/psps
(which includes signing up for outage alerts)
LNO Hotline: 1-800-737-9811
(during PSPS IMT, monitored 24/7 for city officials)
Vegetation Management sce.com/safety/power-lines 1-800-655-4555 or [email protected] Graffiti abatement Email:[email protected] To report graffiti on SCE facilities: Call AES toll-free number: 1-866-421-4688 (for cities, not general public) Thank you!
Presentation will be emailed to participants
23 Energy for What's Ahead®
Appendix & Resources
Energy for What's Ahead®

SAFETY MOMENT
Tips on how to handle metallic
balloons safely:
• Metallic balloons should never be released
outdoors.
• Metallic balloons should always be tied to a
weight.
• Stores and vendors should only sell properly
weighted balloons.
• Keep the balloons indoors when possible.
• Never try to retrieve balloons tangled in power
lines or electrical equipment. Call 911 instead.
• Cut the knot or puncture balloons before
disposing of them. 0 200 400 600 800 1000 1200
t:] Eoi'soN
0 50 100 150 200
PAST 5 YEARS
1094
' ' 1.128
' . 1022
' ' 1.005

1.103

METALLIC BALLOON OUTAGES
26 Protecting Public Safety: Wildfire Mitigation Activities 2021 Year-End Progress Report – Data as of 12/31/21
Distribution
Equipment
Inspections
2021
Completed/Target
179,600/163,000
inspections
�110%
completed
Completed
Since 2018
764,000+
inspections
r=-
Weather
Stations
2021
Completed/Target
400/375
weather stations
installed
�107%
completed
Completed
Since 2018
1,460+
weather stations
installed
166
Completed
Since 2018
cameras installed
Cameras currently provide
visibility to about 90% of our
high fire risk areas {HFRA)
and the planned additional
cameras in 2022 and beyond
will increase coverage to
nearly all of HFRA
SCE contributed $18 million to support the creation of
a quick reaction force of aerial firefighting assets
across counties in SC E's service area to coordinate
and reach wildfires in their early stages. These unique water and fire retardant dropping helitankers have
the capability to operate day and night.

Aerial Fire
Suppression
Resources
�I'"• f •I�• •II
'.J -
e
High-Definition
Wildfire Cameras
inspections
Completed
Since 2018
Completed
Since 2018
106,900+
2,900+
completed circuit miles installed
'-'150%
2021 11111111 �o�e��,i��ao; .,.124%
inspections completed
2021
Completed/Target
1,500/1,000
circuit miles installed
Transmission
Equipment
Inspections
\
Insulated Wire
(Covered Conductor)
2021 11111111
Completed/Target �
131,400/120,000 110% vehicles
available
8 Completed Since
July 2020
6,740+
batteries provided
to eligible customers
completed
1:1167%
Community Crew
Vehicles
sites
available
2021
Completed
6,000/3,600
batteries provided
to eligible customers
64 _o -
( 0 J
Critical Care
Backup Battery
Community
Resource Centers
Completed
Since 2018
Completed
Since 2018
359,900+
trees assessed
13,300+
fuses installed or
replaced
completed
r,106%
completed
trees assessed
2021
Completed/Target
350/330
fuses installed or
replaced
Hazard Tree
Management
r
Fas�t-Ac
> t ng Fuses
27 -
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Capital Improvement Map
28 The capital improvement map has transitioned to a virtual format via SCE Capital Improvements and can be accessed using the link provided or sce.com/CapitalImprovements.

Previous version
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Recreation Area
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0sacramento
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0san Francisco
0Fremont
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Energy for What's Ahead"
Outage Overview
Reminder: You may submit questions for the Q&A session
to [email protected] during the presentation
Outage Types
• A maintenance outage is a controlled event where equipment or a portion of the circuit needs to be temporarily taken out of service to allow crews to safely make repairs, or network alterations
• A repair outage is an unplanned event where a section of the power network losses power unexpectedly due to a fault
• An emergency outage is a bit of a hybrid, where an unsafe condition requires the immediate action of taking equipment or part of the network out of service to make repairs, often to prevent a larger outage. • A rotating outage, also known as rolling blackouts, are controlled events to turn off electricity to selected areas to keep the electricity supply and load in balance – determined by the state CAISO
Rotating Outage Site Why Rotating Outages?
o When demand for power begins to outpace
available supply
o CAISO will direct utilities to reduce load
immediately
Information Available
o Status of current outage event
o Order of Rotating Outage Groups
o Maps of Rotating Outage Groups
o FAQs
Need Your Help
o Update Contact Information
o Critical Care / Medical Baseline
31 Your Business
Customer Support
Partners & Vendors
Outage Center
Curren! Pow,r ouugn
....
....
....

What Is a CAISO Rotating Outage?
CAISO rotating outages (Stage 3 CAISO Emergencies) become necessary when the state's electnaty demand outpaces available supply in real time or are unavoidable CAISO will lyplcally order the state's investor-awned uunnes, including SCE, to reduce electrical load by turning off se1V1Ce 1mmed1ately A rotallng outage typically lasts one hour We manage and rotate the outage across groups of customers throughout the service territory to protect the integrity of our electnc system, while l1m1t1ng the mconvernence to any one customer or community
System Status: Warning
cnuear MJln1tnane, ouug, su1us
All Abou1 Pow,r ouugn ..ii
Roullng Ouugn
CAISO Rob!lng Out.1gt Sblus
Rob.Ung Oubge FAQ
OuUgtTlps
OurStrvletGuJranlff
The state's power reserves are at critically low levels and CAISO rotating outages are possible Please read mes afety tips to prepare for potential power outages CAISO ro1at1ng oulages typically last one hour You may also k at CAISO's cnllne system status repoct13"
Whar ro expecr noxr: If a Stage 3 CAISO emergency rs ordered, one or more groups below are l,kety to be shut off A CAISO rotating outage typically lasts one hour
A063, A064, A065, A066, A067, A068, A06g, A070, A071, A072, A073, A074, A075, A076, A077, A078, A079, AOSO, A001, A002, A003, A004, AOOS, A006, A007, A008, A009, A010, A011, A012, A013, A014, A015, A016, A017, A016, A019, A020, A021, A022, A023, A024, A025
Rt11abllily R,por1s
MajorOubgn
Safety
Wildfire Safety
....
....

Below are customer groups who were recently impacted by CAISO rotating outage The power has been restored to all groups A CAISO rotating outage lypicatly lasts one hour Rotating Outage Date Start Ead
Group TI me Tim,
A061,A062 8/15120 643pm
A059,A060 8/14120 656pm
A057,A058 8/14120 645pm
How can I find my Rotating Outage Group Number?
Looking to Stay Cool During High Temperatures?

WHAT IS BEING DONE TO PREVENT ROTATING OUTAGES
FROM OCCURRING AGAIN?
SCE. in partnership vvith state energy regulators. is vvorking on a variety of solutions to address the region's long-t.erm reliability needs. VVith climate change. more intense and longer heat vvaves are expected in the coming decades. Before the rot.ating outages of August 2020. SCE and the state identified the need for more generation capacity and are actively
bringing nevv resources on line. Reliability planning needs to adjust. as vve transition responsibly to a lovv-carbon grid and as climate change continues to add additional uncertainty to grid planning.

In 2020. SCE signed various energy st.orage contract.s
totaling more than 1,300 megavvatts. vvhich vvill help support reliability of the region'"s electric system and mitigat.e future rot.ating outages. These contracts increase SCE's total amount of inst.alled and procured bat.t.ery storage capacicy to approximately 2.050 MVV. or roughly enough electricity for the instantaneous demands of 1 .S million homes.

Rotating Outage Identification
32 Group identification
is located on SCE
billing statement
Customer account XJ!o"XX
Service account X.\..'"YX
GroupA019
IPage1of6
Your electricity bill
Rotating outage
PO Boit600
Rosemead, CA
91771-0001
WWW ,ce OOffl
"'" -
For billing and service Inquiries call 1.aoo.684-8123,
24 hrs a day, 7 days a week
RHcUlcn)
I'S smplw IO laQ 11111 !ICE_com -NIJOII' UHr ll
lllildln JOII' lfflil lldclrflS .Nit�... dlangt tit'
'°11'1"1111aMIDIIIMwil'IJOll'GIIIU..ll.lndlWI
HIKll'OUI'-�lndHanl' ........ NNd
/lelp'>Try-�.-.,111,D
Date bill prepared: Jun 5 '12
Ajl,12,lO\l
Upgrade Your SCE.com User ID
•000000000
fff'NO. !',llO! ,1 T1'>Dffi
W¥ to Pay T..n o,,rr..,. 01 S-.:1 Oi.t9 C-11 YIIII' SN)' Co,tact Vs Sud\ m system LNm .:ribout ROUtirlg OUUgff »
Rotating Outages are Now in Progress
Al the diredlon of the Galdorrua IOOependent System Operator (CAISO), we ee �ng rolabng pc,wer outageS. The'/ typK;aly las! about an hour, dependng on �We're managrig lhe outages carefully to protect the overall lf'llegoty ol the region's elednc -1""""""""'1--1E,- )-l"1NN:11KmCEl11o
Your account summary
Amount of your last bill
Direct payment we aedited on May 11 '12 • thank you
Balance f0f'W8rd
Your new charges
$40.08
·$40.08
S0.00
S3J.28
(..� Total amount you owe by Jun 25 '12 $33.28
Compare the electricity you are using
For melef 222010.211895 from May 3 '12 to Jun 4 '12
Total electricity you used this month In kWh
Preparedness is Key
Keeping safe during outages
Reminder: You may submit questions for the Q&A
session to [email protected] during the presentation !:I EUDI SORN
Energy for What's Ahead
• ;--- ,
,

OUTAGE PREPAREDNESS KIT
• Create a safety preparedness plan for your family, including any special needs and pets
• Keep important phone numbers nearby (hospital, doctor, relatives, etc.)
• Learn how to manually open automatic garage doors or gates • Familiarize yourself with your home’s utility boxes and how to turn them off
• Install surge protectors to help safeguard electronic equipment
• If considering a generator, consult with a licensed electrician to determine the proper equipment and safe set up
• If use any electrically-powered medical/life support equipment, sign up for medical baseline https://www.sce.com/residential/assistance/medical- baseline • Purchase LED Smart Emergency Light Bulb with Rechargeable Battery Back-up - Intelligent Lighting, Lasts 3-4 Hours During Power Outage
34 First Aid Kit
Remember to include
prescription medications
and check the expiration
dates
External Rechargeable
Battery Pack
These can be used
to charge cell
phones and other
electronic devices
Non-perishable Food
Choose items that don't
require cooking or
heating, and have a
manual can opener
Bottled Water
At least a gallon per
person per day
Battery-Operated or
Hand-Crank Radio
Radios can be used to
access news reports
during an emergency
event
Special-Needs Items
This includes items for
infants, the elderly, the
disabled, or pets
Flashlights
Store them where
you can easily
find them
Fresh Batteries
Have extra batteries
for all batterypowered equipment
Coolers or Ice Chests
Have a few to store
ice in case of a
lengthy outage

DOWNLOADABLE EMERGENCY PREPAREDNESS GUIDE
35 sce.com > Outage Center > Outage Tips > Outage Information Kit • Redcros.org – American Red Cross
• Caloes.ca.gov – California Governor’s Office of Emergency Services • Ready.gov – US Department of Homeland Security
Energy for What's Ahead"
:J fi5isoN
Doctor's Name: Michaela Quinn
Pharmacy Phone: 231-486-7512
Prescription #1: Morning Meds
Prescription #2: Afternoon Meds
Prescription #3: Bedtime Meds
Medical Contact Information
Phone 213-555-6985 :

Cell Phone: 909-987-6543
Primary Contact Information
Name: Chevy Chase
Phone: 805-123-4567
1234 Main Street, My City, CA
Street Address:

Name: Steve Martin
Phone:

Emergency Contact Information #1
Cell Phone: 626-456-9535
Prescription #4:

Prescription #5:

Prescription #6:

Emergency Contact Information #2 Important Links
Name: Martin Short
Phone:

Emergency K11
Location
Emergency Met>lin11
Location·
Nearest Hosp,tal·
Cell Phone: 323-856-7459
Emergency Location Information
Pantry
Costco at 8945 Short Street, That City, CA
ACME Hospital at 8161 Swing Drive, This City
Community Safety: see.com/wildfire/Community-Safety-Events View Outages: see.com/outage
Manage Outage alert preferences: sce.com/outagealerts
Medical Baseline Application: sce.com/medicalbaseline
O SCE Facebook: Facebook.com/sce
CJ SCE on Twitter: @see
D SCE on YouTube: YouTube.com/sce
Evacuation Center: My City Community Center at 5543 Putter Drive, This City Location for Supplies
!EX· Ice)· Local Grocery Store
GeneratOf Rental: ACME Generators
NearestCoolmg My City Community Center at 5543 Putter Drive, This City Station:

Notes and Add1t1onal Information

1. Medicine; 2. Medical Equipment; 3. Pet Food
Telework/Distance Learning Outage Tips
Please refer to:
https://energized.edison.com/stories/ways-to-stay-connected-onlineduring-a-power-outage Keep a battery charger or battery backup handy. Take advantage of SCE’s rebates on
SCE Marketplace for a portable battery backup or generator for your laptops, cellphone, tablets and router.

Use your cellphone as a Wi-Fi hotspot. (Check phone plan/Cellular data allotment)
Learn more about how to connect to a hotspot on your iOS or Android device. https://www.techhelpline.com/set-up-yourown-internet-hotspot/ Connect online with your cellular data. (Check phone plan/Cellular data allotment) Zoom, Microsoft Teams, Google Classroom and Canvas and other learning platforms can be installed and accessed on any smart phone or tablet with cell service
New! Electric Portable Power Stations I $75 Rebates
Sometimes power outages can happen because of weather conditions, unforeseen circumstances, pubhc safety, and cntical infrastructure work. Be prepared for an outage with Electric Portable Power Stations. Electric Portable Power Stations use battery storage and plug into an electrical power outlet to recharge. They can charge multiple devices such as laptops, cell phones, tablets, and other devices. Depending on your local internet provider, Electric Portable Power Stations can also power your Wi-Fi router for continued access to the internet.

FOOD SAFETY TIPS
• Cans & dry goods: Canned and dry goods and
powdered or boxed milk, can be eaten cold or
heated on a grill.
• Leave a light on: When you go to bed, leave a
bedroom light switched on. It will wake you when
power returns, so you can check the condition of
your food.
• If you’re not home: If a power outage happens
while you're out of the house, try to determine how
long it has been out. Check the internal temperature
of perishables in your refrigerator with a quickresponse thermometer; any item above 40 degrees should be thrown out.
37 • Keep it closed: Open refrigerator and freezer doors only when necessary. Depending on the outside
temperature an unopened refrigerator can keep
foods cold enough for several hours. Check food
carefully for signs of spoilage.
• Draw the line at 40 degrees: Perishable foods
should not be held above 40 degrees Fahrenheit for
more than two hours.
• Coolers & ice chests: For outages longer than two
hours, food items such as dairy products, meats, fish,
poultry, eggs and leftovers should be packed into a
cooler with ice. A separate cooler can be packed with
frozen items.

Attachment 2

AGENDA REPORT
Meeting Date: October 11, 2022
Item Number:

To: Honorable Mayor & City Council
From: Shana Epstein, Director of Public Works
Subject: PER THE REQUEST OF MAYOR BOSSE, SOUTHERN

CALIFORNIA EDISON (SCE) WILL RETURN TO RESPOND

TO CONTINUED DISSATISFACTION IN SERVICE
Attachments: None

RECOMMENDATION
Staff is ready to receive any additional direction City Council would like to pursue regarding Southern California Edison (SCE)’s reliability.

INTRODUCTION
On August 23, 2022, SCE presented to City Council regarding how they measure service and scheduling for upcoming infrastructure projects. City Council originally requested SCE return in November to give a progress report, but on September 9, 2022, at 11:26 p.m., a power outage that affected 213 customers in Trousdale occurred, which extended beyond 24 hours until September 11, 2022, at approximately 4:00 a.m.

Subsequently, the Mayor requested SCE return at the first meeting in October.

DISCUSSION
The City has taken the following actions since August 23, 2022:

1. Sent a letter dated September 6, 2022, to the California Public Utilities Commission in care of the Public Advisor.

2. Submitted a claim on behalf of the City for costs incurred by the Power Outage that began on September 9, 2022.

3. Updated the City’s Website to include information about SCE Claims and SCE’s 24-hour warranty.

4. Assisted in coordinating customer communication of the outage that followed the extended outage in Trousdale to make the permanent repair.

G-1
•

BEVERLY
HILLS
.�
Meeting Date: October 11, 2022

5. Reached out to ascertain whether the power outage from September 9-11, 2022, affected West Hollywood customers; that City’s staff did not receive any customer feedback.

6. Met two times with SCE representatives to discuss how to progress forward effectively.

One resident did post on social media that his claim for the extended outage was denied due to the extreme weather. FISCAL IMPACT
At this time, no additional funds are being requested.

Shana Epstein,
Director of Public Works
Approved By
Attachment 3

STAFF REPORT
Meeting Date: November 1, 2022
To: Honorable Mayor & City Council
From: Shana Epstein, Director of Public Works
Subject: Per Request of Mayor Bosse, Southern California Edison Has Been Asked to Return to the City Council to Discuss Progress with Capital Projects and Give an Update on the Latest Outage Attachments: None

INTRODUCTION
On August 23, 2022, Southern California Edison (SCE) presented to City Council regarding how they measure service and scheduling for upcoming infrastructure projects. City Council originally requested SCE return in November to give a progress report, but on September 9, 2022, at 11:26 p.m., a power outage that affected 213 customers in Trousdale occurred, which extended beyond 24 hours until September 11, 2022, at approximately 4:00 a.m. Subsequently, per the Mayor’s request SCE returned on October 11, 2022, with a number of managers from operations to customer service.

At that meeting, the Mayor requested that SCE representatives return with an update on the capital improvement projects in the City. Since that meeting, another larger outage occurred on October 24, 2022.

DISCUSSION
On October 24, 2022, at 5:08pm, a wide spread power outage began in the north eastern part of the City and included some of West Hollywood. The total number of customers impacted ranged from 2,000 to 4,000 during the outage, but is now listed as 1,174 customers impacted. Three circuits locked out; for the circuits to be recharged required a full patrol of each area so the power was brought back on in 3 stages at approximately 8 pm and 10 pm that night and the last stage by 12:45 am early in the morning of the next day.

Staff called the SCE Outage Center to report the outage and the call was returned within 30 minutes. At that time, SCE gave the City an outage number to reference and preliminary information. The City’s government relations representative was contacted and she circled back with the Outage Center and Operations so staff continued to receive notifications throughout the evening. The SCE Outage Website was continuously updated as well.

BEVERLY
HILLS
�
•
Meeting Date: November 1, 2022

The cause of the outage is listed as equipment problems and not equipment failures as previous extended outages.

Some customers reported interruptions in natural gas service and Wi-Fi service. The Gas Company was not experiencing an interruption and Spectrum is still investigating.

Spectrum did confirm if the power is out then cable will not work.

The Police Department deployed extra patrols in the area until power was restored.

FISCAL IMPACT
This report is informational and there is no requested action that may have fiscal impacts. RECOMMENDATION
Staff is ready to receive any additional direction City Council would like to pursue regarding SCE’s reliability.

Shana E. Epstein, Director of Public Works
Approved By