The City Clerk serves as the Filing Officer for all reports under the State’s Political Reform Act; accepts claims and legal process against the City; performs bid openings; and responds to requests for public records.
The City Clerk’s Office also provides support to the Mayor and City Council, and provides service to the City Departments.
Community Development Department
In partnership with the City Council and the community, the Community Development Department guides the planning, development, and preservation of Beverly Hills. Working closely with Rev. <Month> <Year> 26
community stakeholders, the department creates and implements plans, policies, and regulations to preserve and enhance the quality of life in Beverly Hills and ensure that it continues to be a world-class city for residents, businesses, and visitors.
Administration Division
The Administration Division provides administrative support for the Community Development Department and five commissions. The division’s responsibilities include preparing and administering the department budget, managing revenue and billing, administering contracts, managing records, maintaining the department’s website and online services, and providing logistical support for department functions. The division is also the department’s primary liaison to five commissions and their subcommittees and manages all commission meetings, including preparing meeting agendas and minutes and assembling agenda packets.
Planning Division
The Planning Division is composed of four sections that prepare and implement the land use goals, policies, and regulations adopted by the City Council.
Long Range Planning
The Long Range Planning section conducts special studies on land use issues and prepares updates to the Zoning Ordinance and the General Plan, the land use policy document that serves as the blueprint for the future of Beverly Hills. Long Range Planning works with the Planning Commission, which is charged with making recommendations to the City Council for all Zoning Ordinance and General Plan amendments.
Current Planning
The Current Planning section reviews proposed development projects to ensure consistency with the General Plan, Zoning Ordinance, and other policies and regulations.
Current Planning processes development applications pursuant to state and local laws and evaluates the potential environmental impacts of development pursuant to the California Environmental Quality Act. Current Planning also works with the Planning Commission, which conducts public hearings and makes decisions on various types of development applications.
Urban Design and Historic Preservation
The Urban Design and Historic Preservation section reviews proposed development projects to ensure consistency with the character of Beverly Hills and with adopted design standards. The section works with the Architectural Commission and the Design Review Commission, which review the design of buildings and signs. The section also protects the historic character of Beverly Hills by evaluating potentially historic buildings, and works with the Cultural Heritage Commission, which makes recommendations to the City Council regarding historic landmark designations and other preservation issues.
Major Projects
The Major Projects section is dedicated to working on large and complex development projects. The multidisciplinary team manages all aspects of the projects from start to finish including public outreach, application processing, environmental review, public hearings, building plan review, building permits, and inspections.
Development Services Division
The Development Services Division provides all building and safety services for the City including reviewing building plans for compliance with the Building Code and other codes, issuing building permits, and performing inspections. Development Services ensures that Rev. <Month> <Year> 27
buildings are constructed in a safe manner while minimizing the impact to the surrounding neighborhood. Development Services also administers various programs to enhance the safety of the built environment including the seismic retrofit program, seismic fault investigation program, and Trousdale Estates construction and hauling programs.
Community Preservation Division
The Community Preservation Division protects and enhances the quality of life in Beverly Hills through enforcement of the Municipal Code and the abatement of public nuisances.
Community Preservation works closely with property owners to resolve issues such as property maintenance, construction impacts, noise complaints, and other nuisance issues.
The division also manages the City’s animal control services and the mediation program, which provides mediation services at no cost to Beverly Hills residents to resolve neighbor disputes.
Filming and Special Events Division
The Filming and Special Events Division reviews all requests for filming, photography, and special events in Beverly Hills, including those on public and private property. The division issues permits and imposes requirements to ensure that filming activities and special events are planned and conducted in a safe manner that minimizes impacts and inconvenience to the community.
Rent Stabilization Division
The Rent Stabilization Division enforces the City’s Rent Stabilization Ordinance (RSO) and works with multifamily property owners and tenants to resolve issues related to rent increases, evictions, habitability, relocation, and construction. The division regularly conducts outreach and training to educate landlords and tenants about their rights and responsibilities under the RSO and other laws. Rent Stabilization works with the Rent Stabilization Commission, which makes recommendations to the City Council regarding the Rent Stabilization Ordinance and related issues and provides a public forum for landlord-tenant disputes.
Community Services Department
The Community Services Department is comprised of four distinct divisions: Administrative Support; Arts and Culture; Recreation and Parks; and Library Services;, supported by strong administrative staff who provide a breadth of services in support of ongoing operations. The Community Services Department serves this community in a number of key ways, helping to ensure a great quality of life for the residents of Beverly Hills, and helping to provide a welcoming environment for all of our visitors to enjoy.
Administrative Support Division
This Division is responsible for the coordination and facilitation of the Community Services Department (Arts and Culture; Recreation and Parks; and Library) budget process, accounting functions, financial reporting, and purchasing services. The Division assists with monitoring the budget throughout the year, provides reports as appropriate, and assists with planning and review of Capital Improvement projects related to the Department. Within division lives the department’s Registration Office, the Ambassador and Ranger Programs, Administrative Services, Publicity and Marketing, and the Human Services Commission.
The Registration Office is responsible for the coordination and monitoring of in-person and online registration and reservations for the Department’s classes, camps, special events, tennis courts, etc. This office is also responsible for developing the Department’s quarterly brochure, undertaking graphic services for programs and events, supervising employees Rev. <Month> <Year> 28
engaged in performing tasks related to registration service, responding to customer needs, and training employees to effectively perform the duties of revenue collection, daily deposits, etc.
The Division also oversees the Ambassador and Park Ranger programs. The Ambassador Team provides outreach and safety services 24 hours per day, seven days a week in the business triangle, South Beverly Drive and at BHUSD schools. Park Rangers patrol all City Parks, Community Centers, City Hall, and the Wallis Annenberg Center of Performing Arts seven days a week.
Administrative services provides general support for 50 full-time and more than 125 part-time employees, and is responsible for the coordination of personnel matters, payroll, and accounting/purchasing functions. Administrative staff serve as a Liaison to the Recreation and Parks Commission, Arts and Culture Commission, and Human Relations Commission.
Publicity and Marketing provides oversight of the entire Community Services Department’s publicity needs, social media outreach, website updates, and other related media and/or marketing services and needs.
The Division also supports the City’s Human Relations Commission, which was established to advise, recommend, assist and encourage activities and programs to be undertaken to promote positive human relations in all aspects of community life in Beverly Hills. The Commission also actively promotes a just and equitable multicultural society and endeavors to reduce conflict and tension, as well as discrimination, prejudice, and stereotyping based on race, religion, gender, sexual orientation, national origin, age, disability, or any other arbitrary factor. The Commission promotes its charge through several initiatives including civility and kindness campaigns.
Arts and Culture Division
Comprised of four key sections: (1) Arts & Culture programs, classes and activities, (2) arts and culture facility management; (3) arts, culture and special events management including publicity and marketing in support of the full Department, and (4) administrative support for one City Council-appointed Commission, the Arts and Culture Commission, and this area of the department is focused on enriching the community by providing high quality arts and culture programs, events and experiences.
The Community Special Events and Cultural Arts Section of this division oversees cultural programs, the longstanding Beverly Hills Fall and Spring Art Shows, along with a comprehensive breadth of music events both in inside and outside venues, like Concerts on Cañon, and Music in the Mansion. This section also manages the famous Greystone Mansion and Gardens, which includes managing major restoration projects, working with the Friends of Greystone, and coordinating rentals for weddings, receptions and filming. This section also staffs the Arts and Culture Commission and coordinates the logistics of purchasing and placing pieces of fine artwork around the City.
Recreation and Parks Division
Comprised of four key sections, (1) Recreation and Parks programs; (2) classes and park and recreation facility management; (3) community special events and (4) administrative support for one City Council-appointed Commission, the Recreation and Parks Commission, this area of the department is focused on the health and well-being of the community we serve.
Rev. <Month> <Year> 29
The Recreation and Parks section of the Department includes the operation of two community centers; oversight of park reservations for parties, events, and sports uses; coordination of community programs at school sites; and provides fun, activities, classes and community events for all ages. Many programs and events are provided by this section, including summer camps, specialty classes, educational programs, and health and fitness activities as well as Doggy Daze 90210 and the annual Holidays at Greystone event. Section goals include the provision of innovative and creative recreational programs; activities; and events for the community, meeting a broad variety of needs and interests. Areas of focus include childcare programs; preschool and early childhood programs; tennis and pickleball operations; senior adult activities; aquatics; youth and adult sports; and classes.
Responsibilities also include working collaboratively with the Public Works Department to plan, improve, repair, and restore the City’s parks and recreation facilities. The use of volunteers and high quality, well-trained staff and contract vendors help us provide the services this community desires.
The City’s Farmers’ Market is offered through the Recreation Division. The Farmers’ Market is a weekly, outdoor market for farmers to sell their fresh products directly to the community.
Working in cooperation with County Agricultural Commissioners around the state, each participating grower must be certified as the actual producer of the products available at the Farmers’ Market. Select food vendors also participate. A variety of activities and special events are conducted regularly at the Market which provides an ideal venue for the community to gather on a weekly basis.
The Department’s Recreation and Parks Division, manages the Joint Powers Agreement with the Beverly Hills Unified School District, and as a result, provides community activities at schools and community access to school recreational facilities, including fields, swim/gym, and classrooms. The Department manages programs, staff, and contracts which deliver many afterschool programs, camps, and classes using school facilities, like the swim/gym for our aquatics and basketball programs, the fields for youth sports activities, and more.
Library Services Division
The Library Services Division is made up of eight key functions. The Beverly Hills Public Library facilitates learning for patrons of all ages, encourages children to develop an ongoing interest in reading, and serves as a literary and cultural center for the community. The Library provides a broad range of materials and services to meet the educational and recreational needs of its patrons.
Adult Services assist library users with their informational needs through roaming reference and telephone reference. More detailed searches are handled through the main reference desk, the Ask-A-Librarian email service, and through local history collection research.
Children’s and Teen Services assist children, teens, and caregivers with their information needs, and provide programs and services which are age-appropriate, such as the annual Summer Reading Club, and weekly storytimes.
Literacy Services help adult learners (ages 18 and over) improve their reading, writing, and comprehension skills. The Literacy program offers one free weekly class and matches adult learners with volunteer tutors through the one-on-one tutoring program.
Rev. <Month> <Year> 30
Outreach Services help spread word of the Library’s services and resources through the community. The Library works closely with the Beverly Hills Unified School District, and other educational groups to arrange class visits and presentations to parents and families. The Library also participates in City and community events, such as the Beverly Hills Farmers’ Market, National Night Out, and Doggy Daze 90210.
Circulation and Passport Services is responsible for patron registration; the check-in and check-out of library materials; reserved books; the collection of fines and fees; shelving and shelf maintenance; passport processing; cleaning toys and maintaining the Family Place Room; and Homebound Services (library materials delivery to resident shutins).
Support Services is responsible for collection development, which includes selecting, ordering, cataloging, classifying, processing, and repairing library materials. Support services is also responsible for interlibrary loans, and maintaining the online public access catalog.
Technology Services is responsible for maintaining the library website and social media accounts; assisting patrons with the use of online resources and computers; managing access to public computers; maintaining access to all online subscription databases and other electronic services; and creating promotional materials.
Branch Services is responsible for collection development and management, programming, and staffing at the Roxbury Book Nook.
Finance Department
The Department consists of five divisions including Finance Administration, Budget, General Accounting, Purchasing, and Revenue. In order to ensure a financially secure and effective City government, the mission of the Finance Department is to provide sound fiscal analysis, support services, and reporting in an accurate, timely, cost effective, and professional manner to City officials, departments, residents, and businesses.
Finance Administration
The Finance Department Administration Division is responsible for the oversight of all Finance Department activities and staff, which includes the Budget, General Accounting Purchasing, and Revenue divisions. This division is also responsible for major projects such as long-term forecasting, labor negotiations costing, bond issuances and refundings, developing and updating Finance-related administrative regulations and other projects that arise.
Budget
The Budget Division works with all City departments to coordinate and prepare an annual operating, program-based budget, and capital improvement projects budget that follows bestpractices. The budget details the services provided, revenue and expenditure estimates, and projections. The Budget division’s major program goals are to provide an annual operating budget, Capital Improvement Programs (CIP) budget, and provide accurate and timely support and other financial reports and analysis to City management, departments, City Council, and the community.
Rev. <Month> <Year> 31
General Accounting
The General Accounting Division is responsible for the accurate, fair presentation, and full disclosure of the City’s financial transactions in conformance with Generally Accepted Accounting Principles (GAAP), compilation of the City’s Financial Statements, fiscal year-end audit, and ACFR (Annual Comprehensive Financial Report). The Division is also responsible for the issuance of City disbursements to vendors and payroll disbursements to employees, the maintenance of City payroll records, payment of all state and federal taxes, safeguarding of the City’s financial assets, and maintaining compliance with City codes.
Purchasing
The Purchasing Division is the control point of the City's decentralized purchasing system.
Purchasing is responsible for coordinating procurement-related activities with other City departments and outside agencies and reviewing and evaluating purchasing procedures to ensure an effective and timely workflow. Also, the Purchasing Division acts as the control mechanism, making certain to ensure compliance with City's policies, procedures, Government codes, and best practices.
Revenue
The Revenue Division works with all City departments to administer major revenues. Revenue administration includes: the collection and direct oversight of the City's business and transient occupancy taxes, oversight of property and sales taxes, receipt of payments for utilities and other miscellaneous billing, including customer service activities, operating a telephone customer service center and assistance for the City's utility customers.
Fire Department
The mission statement of the Beverly Hills Fire Department is to provide world-class fire and emergency medical services for the preservation of life, property, and the environment.
Administration Division
The Fire Administration Division provides overall planning, control, leadership, and management of all Fire Department activities and staff support for all programs, including the Health and Safety Commission The Fire Administration’s functions include strategic planning, departmental communications, data systems and records management systems, departmental safety committee, disaster services planning, budget preparation and administration, training, media relations, grant management, department accreditation, special projects and general administration.
Community Risk Reduction
The Community Risk Reduction (CRR) provides continual improvement of the fire and life safety of the Beverly Hills community through a vigilant inspection program and through the adoption, application, and enforcement of the latest fire, building, and health and safety codes and standards. This also includes public education programs in the schools and community, Stop-the-Bleed, fire investigation, Firewise, and wildland-urban interface inspections, to name a few.
Emergency Response Services
Emergency Response Services includes fire suppression, Urban Search and Rescue (USAR), Suppression/Certification and Training programs. Emergency response services are the foundation of the Fire Department's overall mission. It provides rapid and timely delivery of competent emergency services to any incident that threatens or has the potential to threaten, life, property, and the environment. Personnel in this division also provide the staffing for Rev. <Month> <Year> 32
emergency medical services, company-level fire prevention inspections, and comprehensive pre-fire planning.
Emergency Medical Services
Emergency Medical Services (EMS) includes calls for service, program management, and certification and training of response personnel. Emergency Medical Services has become an increasingly important function of the Fire Department, including the Mobile Stroke Unit (MSU) and the Nurse Practitioner Program (NPP). The rapid response of highly-trained paramedics and emergency medical technicians is vital to the survival and recovery of patients suffering from medical emergencies or traumatic injuries. Fire Department responses to medical emergencies are increasing steadily due to increased population density, community demographics, influx of the daytime business population, and visitors. The Emergency Medical Service division is tasked with the rapid delivery of medical aid of all types including basic and advanced cardiac life support. Firefighter Paramedics and Emergency Medical Technicians provide response and care in a manner exceeding recognized standards. The delivery of medical care is provided to all residents and visitors with efficiency, professionalism, and compassion.
Nurse Practitioner Program
The Beverly Hills Fire Department (BHFD) has developed and implemented into its Operations a Nurse Practitioner Program (NPP) (effective Jan 2019).
BHFD’s NPP is an alternative prehospital care response model, designed to address nonurgent, low acuity calls for service. As an alternative to transporting said call types to the Emergency Department for evaluation and treatment, Advanced Provider 1 (AP1), staffed by a Nurse Practitioner & Firefighter Paramedic, can respond to the patient in the field, whether it be their home, workplace, or out in the Community, and provide mobile urgent care type care, allowing for Treat in Place service.
Additionally, the NPP acts to ‘bridge’ patients who have waned from their prescribed plan of care back to their health home / primary care provider. AP1 has the capability to access healthcare resources on behalf of the patient beyond the typical pre hospital model. Lastly, AP1 is able to transport patients to alternative destinations, specific for the patient's needs, as opposed to transporting to the Emergency Department only.
The goals of this program are:
1. Provide a complementary service to Paramedic care
2. Provide patients left on scene with definitive care
3. Allow patients to maintain health while Aging in Place Fire Community Programs
Fire Community Outreach Programs includes the Community Emergency Response Team (CERT), Employee Emergency Response Team (EERT), Public Access Defibrillator (PAD), and Stop-the-Bleed subprograms. Fire Community Programs are designed to encourage citizens, the business community, and members of the Beverly Hills Unified School District to learn basic emergency skills that will enable them to save lives and protect property. CERT, BERT (Business Emergency Response Team), and Disaster Assistance Response Team (DART) for schools and businesses, help to reduce the City's response burden in any disaster or large-scale, life-threatening event.
Rev. <Month> <Year> 33
Human Services
The Human Services Division’s mission is to provide access to exceptional education and social services for the City's active and frail elderly, disabled, low-income and other at risk residents to improve their quality of life and personal growth. The Division’s scope also includes working with regional public and private agencies to assist homeless individuals in the community. Responsibilities include conducting needs assessments, identifying service providers and developing programs to meet the community’s human service needs.
Additionally, the Division administers the Community Assistance Grant Funding (CAGF) to provide services to the City’s most vulnerable populations. Services include the Changing Lives and Sharing Places (CLASP) Homeless Outreach Team, a Beverly Hills Senior Care Management Program, homeless shelter beds, and mental and physical health services.
Human Resources Department
The Human Resources Department consists of Personnel Administration; Employee and Labor Relations; Employee Training and Organizational Development; Classification and Compensation; and Recruitment and Selection. Risk Management is a division of Human Resources which manages multiple programs including employee benefits, leaves, general liability claims and insurance administration and tort administration, employee injury and illness prevention, and the City’s workers’ compensation program.
The mission of Human Resources is to be a collaborative and strategic partner, using fair and equitable practices to attract, hire, develop, support, and retain a highly-qualified workforce, and to mitigate liability through effective loss prevention programs.
Personnel Administration
Personnel Administration is responsible for overseeing the day-to-day administration of personnel functions, including processing of personnel action forms to facilitate the administration of pay and benefits for City employees.
Employee and Labor Relations
Employee and Labor Relations includes both negotiations and contract administration with all nine (9) employee associations, as well as assisting with employee and labor relations issues.
Employee Recognition
Employee recognition encompasses programs designed to recognize employees for a variety of achievements including their tenure with the City, exemplary performance, and innovation.
Employee Training and Development
The programs within Employee Training and Development have been designed to facilitate and improve communication, performance, and leadership to create and maintain a culture that supports learning and development. These include various areas such as coaching, team building, communication, and leadership programs.
Recruitment and Selection
Recruitment and Selection is responsible for the recruitment, testing, and onboarding of City employees.
Classification and Compensation
Classification and Compensation involves the analysis of city positions and their compensation to achieve internal equity and external competitiveness. This involves extensive research and analysis of job duties and compensation through internal and external Rev. <Month> <Year> 34
market surveys. An accurate and up-to-date classification system provides the necessary tools for successfully administering recruitment, performance management, compensation, and succession planning programs.
Risk Management
Risk Management is responsible for the administration of various programs and services, including employee benefits (medical, dental, vision, long-term disability, retirement, etc.); leave programs (Family Medical Leave Act [FMLA], California Family Rights Act [CFRA], reasonable accommodations within the Americans with Disabilities Act [ADA], catastrophic leave, etc.); general liability claims and insurance administration and tort litigation management; loss control; employee injury and illness prevention; ergonomic assessments; workers’ compensation program; and reviewing insurance requirements for City contracts.
Information Technology Department
The Information Technology Department consists of three divisions: Information Technology, Cable Television, and Graphics / Reprographics. The Department is recognized among municipalities as a premier provider of technology infrastructure and services. Our mission is to make information available anytime and anywhere.
The Department continues to be a leader among municipal information technology service providers. In partnership with City departments, the Information Technology Department provides strategic vision for effective information systems. Accomplishment of this mission facilitates knowledge sharing and results in satisfied customers.
The Department's core competencies support all technology applications in the City including:
• Computer hardware and software
• Network communications (LAN, WAN, fiber, telecom, radio and Wi-Fi) • Multimedia production
• Digital storage and database management
• Business intelligence reporting and measurement
• Customer relationship management and user support
• Security and infrastructure management
• Back-office business operations and data center management • Business requirements analysis
• Technology integration and consolidation
• Project management
• Designing system architectures and managing implementation • Software development
• Contract administration and negotiation
• Managing computer hardware and software licensing and maintenance • Administration of contractual services
Information Technology
The Information Technology Division provides information services that improve the quality of the City's organizational processes and enhance information dissemination to the community.
Information Technology combines state-of-the-art technology with business process, best practice and customer service excellence, resulting in unparalleled information delivery.
Information Technology collaborates with City departments to provide on-line tools for quality customer service and effective performance measurement. Information Technology also provides strategic vision and focused integration of information systems.
Rev. <Month> <Year> 35
Cable Television
The Cable Television Division monitors compliance with the City's cable television franchise.
It also tracks and mediates cable television subscriber complaints. Cable TV includes administration, scheduling and playback of the City's cable TV channels and the City’s website video-on-demand programs. Cable TV provides technical coordination with the cable operator for Public Education Government (PEG) channels and provides live and replayed coverage of City Council and Commission meetings. In addition, it is responsible for video production and airing of additional public information and education campaigns to increase citizen involvement and awareness of City programs and services.
Graphic/Reprographic Services
Graphic Services is responsible for development and production of graphic arts for citywide publications. Graphics also supports City publicity and information campaigns by providing art design services for brochures, invitations, signs, flyers, posters, and banners. Reprographic services supports the City's document management processes for print, copy and scan functions. Reprographics is responsible for the production and distribution of printed and electronic materials produced by the City including brochures, invitations, publicity materials, notices, billings, etc. Additionally, reprographics provides centralized metered postage services for all City mailings.
Police Department
The Police Department is responsible for maintaining social order and community peace within prescribed ethical and constitutional restrictions. This obligation involves the prevention and repression of crime; the regulation of non-criminal matters such as traffic and municipal code violations; and miscellaneous police-related services. The Police Department consists of three major divisions: Field Services, Investigative Services, and Administrative Services.
Field Services Division
Field Services Division includes Patrol Bureau, Field Training Unit, Special Weapons and Tactics (SWAT), K-9 Unit, Jail, Traffic Bureau & Traffic and Parking Management. The Patrol Bureau provides the highest caliber of law enforcement services while maintaining a positive relationship with the public. The Patrol Bureau will accomplish this mission through expedient response to calls for service and the use of proactive policing strategies while incorporating Real Time Watch Center (RTWC). Utilizing the RTWC will enable patrol officers to be more proactive in stopping crime by having the City’s cameras monitored 24 hours a day, utilizing drones seven days a week and using Automated License Plate Reader (ALPR) cameras.
The Traffic Bureau is responsible for the safe travel of vehicular and pedestrian traffic throughout the City by incorporating the three E’s of traffic: Enforcement, Education, and Engineering. The Traffic Bureau consists of Motorcycle Officers, Accident Investigators, Traffic Control Officers, Commercial Enforcement Officer, and Photo Red Light Enforcement.
The Traffic Bureau also has the added responsibility of overseeing vehicle impounds and assisting in the planning and coordination of special events and filming in Beverly Hills.
The Traffic Management and Parking Division is responsible for enforcing parking violations, handling preferential parking permit zones, promoting a safe environment (i.e. red zones and disabled enforcement zones), and promoting parking space turnover thereby creating more available parking (i.e. time-limit zones and metered spaces).
Rev. <Month> <Year> 36
The Field Services Division facilitates the coordination and provision of support for the Special Weapons and Tactics (SWAT) Team and Crisis Negotiation Team, addressing emergency situations that necessitate resources and expertise beyond the routine police operations.
Investigative Services Division
The Investigations Services Division includes the Detective Bureau, High Tech Crime Unit (HTCU), Crime Impact Team, Intelligence Unit, Identification Bureau and the Property and Evidence Unit.
The Detective Bureau is responsible for recovery of stolen property, and preparation and presentation of evidence in criminal cases.
The Crime Impact Team provides an investigative team that can focus on specific crime trends and work towards crime reduction with the aggressive pursuit of criminals.
The HTCU is responsible for the processing of all digital evidence.
The Identification Bureau is responsible for the documentation of crime scenes and collection of evidence, the processing of DNA evidence, and providing photographic services as required by the Department.
The Property Section is responsible for securing physical property seized or otherwise obtained as part of a crime, arrest, or criminal investigation.
Administrative Services Division
The Police Administrative Services Division is responsible for support operations within the Police Department. The Division includes the Special Projects Unit, the Records Bureau, the Communications Bureau, the Personnel and Training Bureau, the Digital Evidence Unit, and the Department Budget.
Public Works Department
The Public Works Department plans, constructs and maintains the infrastructure of the City of Beverly Hills, including buildings, streets, utilities, and administers activities in the public right-ofway. The department is divided into four major divisions: Project Administration; Environmental Utilities; Operations; and Engineering, Street Services, and Mobility.
Project Administration
The Project Administration Division is responsible for the accomplishment of projects in the City’s Capital Improvement Program (CIP) in the most effective, prudent and economical manner. The division manages the various components of project planning and implementation in order to develop and redevelop the City’s plant and property, including facilitation of program and design development, management of professional design consultants, production of construction and contract documents, and administration of construction contracts.
Operations Division
The Operations Division includes Facility Services, Fleet Services, Park Operations, Centralized Customer Relations, Central Stores/Warehouse and Public Works Administration.
Facility Services is responsible for heating, ventilation and air conditioning (commonly referred to as HVAC), plumbing, security and fire protection systems, light construction activities, painting, janitorial, elevators and meeting set-up for City-owned building facilities.
Rev. <Month> <Year> 37
Fleet Services is responsible for the maintenance and repair of all City-owned vehicles and equipment. This includes fuel dispensing, vehicle licensing, emergency generators, and vehicle and equipment specification and replacement.
Park Operations is responsible for ongoing maintenance and upkeep of the City’s parks and open spaces. Staff perform landscape maintenance, irrigation, athletic field maintenance, and park equipment maintenance.
Central Stores is responsible for procuring and maintaining sufficient quantities of materials and supplies necessary to maintain the City's infrastructure and provide services to the community. Central Stores personnel also assist with loss prevention efforts through routine inventory assessments and implementation of inventory controls and support logistics during emergencies.
Citywide Centralized Customer Relations provides concierge style assistance to residents, businesses and visitors in the community. Customer Relations staff serve as the City's central point of contact responding to information and service requests through phone, email and online. Customer Relations staff also provide information on important activities and events happening in the City and support emergency response efforts.
Public Works Administration is responsible for administrative support to the department and the Public Works and Traffic and Parking Commissions. Other duties include: coordinate employee recruitment with Human Resources, records management, budget preparation, financial performance, procurement, emergency management preparation, and business continuity.
Environmental Utilities
The Environmental Utilities Division is responsible for the water, storm water and wastewater systems and for the solid waste and environmental sustainability functions of the City. The City treats and supplies potable water to all Beverly Hills residents and businesses and to approximately 6,100 customers in the City of West Hollywood. Approximately 80 percent of the supplied water is purchased from the Metropolitan Water District, and up to 20 percent is produced locally through the extraction from wells and treatment at a water treatment facility.
This division maintains approximately 86 miles of wastewater (sewer) lines ranging in size from six to thirty-three inches in diameter. Rainwater is carried out of the City via 1,250 catch basins and the approximately 84 miles of storm drain lines in the City that this division also maintains.
The division administers the collection and disposal of all residential and commercial refuse and hazardous waste with either in-house capabilities or through contract services.
Environmental sustainability represents activities and policies that will reduce environmental stresses and serve to sustain vital resources for future generations. This division spearheads the department’s efforts in encouraging the residents and businesses of the City to partner in the City’s efforts at responsible environmental management.
Engineering, Street Services and Mobility Division
The Engineering, Street Services and Mobility Division consists of the Engineering, Transportation, Parking Services and Street Services Bureaus.
Rev. <Month> <Year> 38
The Engineering Bureau consists of Capital Project Management, Inspection Services, and Civil Engineering Services. The Capital Project Management program manages the design and construction of the City's public works infrastructure such as streets, sidewalks, street lights, traffic signals, sewer, water, storm drain, video cameras, fiber optic, Metro related items and decoration support systems in the City's public right-of-way. The Inspection Services program reviews and inspects Public Works Capital Improvement Projects impacting the public right-of-way. The Inspection Bureau also inspects permits associated with private development (commercial and residential) and utility company installations, repairs, and upgrades. The Civil Engineering Services program coordinates with the Community Development Department on large development project review and processing of permit applications for the use of the public right-of- way for various activities including utility work and improvements associated with commercial and residential development.
The Transportation Bureau, consisting of Transportation Planning and Traffic Engineering, plans safe and efficient mobility for multiple modes of travel throughout the City. Traffic Engineering includes items related to vehicles, bicycles, pedestrians, traffic signals, signs, colored curb marking, pavement markings and striping and on-street parking for all City streets. Transportation Planning includes items related to transit accessibility, active transportation, and alternate forms of mobility. Transportation Planning and Traffic Engineering collaborates with other City departments, including the Police and Fire Departments to address traffic-and mobility related concerns.
The Parking Services Bureau consists of Off-Street Parking Operations program manages and operates nineteen (19) parking structures, consisting of approximately 6,400 parking spaces. The parking structures provide parking options for businesses, residents, employees, and visitors throughout the City. The parking structures are at the following locations: 450 N.
Rexford Dr. (Civic Center), 221 N. Crescent Dr., 333 N. Crescent Dr., 9361 Dayton Way, 216 S. Beverly Dr., 345 N. Beverly Dr., 438 N. Beverly Dr./439 N. Cañon Dr., 9510 Brighton Way/Rodeo, 440 N. Camden Dr., 461 N. Bedford Dr., 321 S. La Cienega Blvd., 240 N. Beverly Dr./241 N. Cañon Dr., 9333 West Third Street, Santa Monica 5 lots, and 450 N. Crescent Dr.
The Parking Meters program is responsible for the maintenance, repair, collection, counting, and processing of revenue for 2,600+ single-space parking meters and the 10 pay stations located at the Santa Monica 5 parking lots. The Parking Meters team strives to provide for convenient and functional on-street parking payment, convenient and functioning pay stations, and mobile payment options to serve the public and business needs.
The Street Services Bureau consists of Street Maintenance, Signals and Lighting, and Urban Forestry. The Street Maintenance program is responsible for preventative maintenance and repairs, as well as emergency repairs, of 102 centerline miles of streets, 140 miles of sidewalks, curbs, and gutters, 40 centerline miles of alleys, approximately 18,000 street name, regulatory, and restricted parking signs, and other improved surfaces within the public rightof-way. The Signals and Lighting program is responsible for emergency and preventative maintenance and repairs of the City’s traffic control system/program, municipal area communications network, 105 controlled intersections, over 5,500 streetlights, over 1,100 public right-of-way electrical outlets used for decorative lighting, and more than 1,000 CCTV and traffic detection/monitoring cameras. The Urban Forestry program is responsible for the maintenance of approximately 25,000 trees located along city streets, in city parks, and at city owned facilities and is also responsible for the removal and replacement of declining, structurally inadequate, or inappropriate trees under several defined Street Tree Master Plan phases and as individual circumstances require. Public outreach and education are significant factors in maintaining community support of this section’s operations. Urban Forestry supports the City's Environmental Sustainability Plan through the planting of trees that provide an Rev. <Month> <Year> 39
environmental benefit and the removal of trees that no longer support this goal. The section is also responsible for implementing the Urban Forest Management Plan (UFMP), a long-term planning document that will provide the framework to progress the City towards a sustainable urban forest resilient to climate change.
Rev. <Month> <Year> 40
Organizational Chart
Rev. <Month> <Year> 41
CHAPTER 6 - Emergency Operations
Emergency Operations Center (EOC)
Councilmembers have a significant role in the City’s emergency response and recovery structure as well as a vital role in disaster preparedness and mitigation. During and after a disaster, Council actions ensure the continuation of government, influence the community (both residential and business) and directly impact the City’s ability to protect lives, property, and the environment. The City Council’s primary role during a disaster is one of policymaker, communicator, liaison, and spokesperson to the community, outside government agencies, and non-governmental agencies.
Councilmembers should refer to the City’s Emergency Operations Plan and the City Council Handbook for Emergencies and Disasters, which provides an important framework for the overall emergency organization; City Council disaster roles, authorities and responsibilities; and will assist in the disaster related decision-making process.
Additional information, as well as a hardbound copy of the City Council Disaster handbook, can be found in the City’s Emergency Operations Plan. Councilmembers have updated copies of the Plan in their respective offices. A hardbound copy of the Handbook is also found in the City Council’s disaster supply backpack.
The City Council is the senior policymaking body in the City of Beverly Hills. In the event of an emergency/disaster, the City Council is responsible for proclaiming and/or ratifying local emergencies; approving emergency resolutions and orders; hosting VIPs and government officials on tours of affected areas; and providing information to the public in coordination with the Public Information Officer.
The Disaster Job Description, and additional information, is found in both the Emergency Operations Plan and the City Council Disaster Handbook which outline the City Council roles as well as when, where, and who to report to during and after an emergency.
Rev. <Month> <Year> 42
Rev. <Month> <Year> 43
CHAPTER 7 - Budget and Financial Management
The City of Beverly Hills operates on a fiscal year beginning July 1 and ending June 30. The City adopts an annual budget by June 30th of each fiscal year and also prepares financial statements for each fiscal year, which are independently audited annually.
The City adopts updated financial policies in conjunction with the budget adoption process and they can be found online as part of each adopted budget.
The City reports the following major governmental funds:
General Fund
The General Fund is the City’s primary operating fund. It accounts for all financial resources of the general government, except those required to be accounted for in another fund.
Infrastructure Capital Projects Fund
The Infrastructure Capital Projects Fund accounts for the construction expenditures of certain public capital improvement projects, including, but not limited to, replacement of the City’s street lighting system, street improvements and other infrastructure projects.
Proprietary Funds
Proprietary Funds are used to account for activities that are predominantly funded by fees and charges, similar to those often found in the private sector. The City maintains two different types of proprietary funds, enterprise funds and internal service funds.
Enterprise Funds
Enterprise funds are used to report the same functions presented as business-type activities and includes the following major funds:
• The Water Enterprise Fund accounts for all financial aspects of the City’s water operations. The City currently obtains the majority of its water from the Metropolitan Water District of Southern California and distributes it throughout the City and portions of the City of West Hollywood. The City has completed construction of a water treatment facility through a lease-purchase-operate-finance arrangement to treat local well water. The acquisition and construction of water system facilities have primarily been financed through the issuance of revenue bonds supported by water service charges established by City Council action. Additionally, the water treatment plant has been rehabilitated to adapt to changing water quality and positioned to expand up to approximately 30% of the City’s potable water demands. The City Council also established a water capacity charge and water supply fee for the cost of water facilities in existence and for new water facilities to be acquired or constructed to provide water supplies to serve a new or expanded connection to the water system. These charges and fess fund supply or capacity contracts for rights or entitlements, real property interests, and entitlements and other rights of the City involving capital expenses relating to its use of existing or new water facilities that are of proportional benefit to the person being charged.
• The Parking Facilities Enterprise Fund accounts for the City’s self-supporting parking operations. The acquisition and construction of parking facilities have primarily been Rev. <Month> <Year> 44
financed through the issuance of revenue bonds supported by parking fees charged to the public and lease payments from retail facilities located in the parking structures and parking meter revenue.
• The Parking Authority of the City of Beverly Hills (The Parking Authority) is a public financing agency established by the City under the State of California Parking Law of 1949 to provide public parking facilities on a citywide basis. The Parking Authority provides for the acquisition and/or construction of parking facilities that are leased to the City for the general benefit of its citizens. The Parking Authority is considered a blended component unit of the City for financial reporting purposes.
• The Solid Waste Enterprise Fund accounts for the collection and disposal of solid waste generated by commercial and residential users in the City. Solid waste operations are primarily financed through user charges established by City Council action. • The Wastewater Enterprise Fund accounts for the collection and disposal of wastewater generated within the City. The acquisition and construction of wastewater facilities and capacity rights in the City of Los Angeles Hyperion Treatment Plant have primarily been financed through the issuance of revenue bonds supported by user charges established by City Council action. The City Council also established a wastewater capacity charge for the cost of wastewater facilities in existence and for new wastewater facilities to be acquired or constructed that are of proportional benefit to the person being charged. This includes supply or capacity contracts for rights or entitlements, real property interests, and entitlements and other rights of the City involving capital expenses relating to its use of existing or new wastewater facilities.
• The Stormwater Enterprise Fund accounts for the certain standards for street sweeping, storm drain maintenance and other environmental quality programs mandated under the Federal “Clean Up the Bay” program. Stormwater operations are financed through user charges established by City Council action. It should be noted that existing user fees for this fund cannot be raised without voter approval. Without State legislation and funding for State-imposed stormwater diversion requirements, the General Fund will likely continue to subsidize the Stormwater fund at ever-increasing levels for the foreseeable future.
Internal Service Funds
Internal service funds account for a variety of services provided to other departments or agencies of the City on a cost reimbursement basis. These services include general City administration (policy, legal, finance, human resources, city clerk, intradepartmental administration of public works), information technology, capital assets (governmental capital assets excluding infrastructure assets and the City’s fine art collection) and related maintenance and financing, graphic arts, reprographics, cable television, liability insurance, workers’ compensation insurance, unemployment insurance and vehicle maintenance and replacement. Charges to user departments and divisions for internal service activities are developed annually as part of the budget process using a variety of inputs and methodologies to fairly allocate costs.
Additional information on other nonmajor funds can be found in the City’s Annual Comprehensive Financial Reports located on the City’s website.