Big Bear Lake City Council
May 13, 2026

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b. Large shopping centers and building complexes shall mean those having more than five gross acres in area.

2. Small shopping centers and building complexes shall be permitted the following signs:
a. Freestanding Signs. One freestanding sign may be permitted, subject to the following standards:
(1) Each center or complex may have no more than one freestanding sign. Sign shall be placed no closer than thirty (30) lineal feet from any other freestanding signs. The distance requirement may be modified by up to ten percent (10%) through approval of a sign program.
(2) The sign face shall not exceed seventy-five (75) square feet in area of which no more than seventy-five percent (75%) may be included within the sign copy. An additional area measuring a minimum of twenty-five percent (25%) of the sign face shall be dedicated to a sign frame as provided in Section 17.12.080 (Design Standards). The sign structure shall not exceed fourteen (14) feet in height.
(3) Sign structures shall be located no closer than one foot from the front property line, and no closer than ten (10) feet from any side or rear property line. (4) Freestanding signs shall be located a minimum of thirty (30) feet or one-half the lot width, whichever is greater, from residentially designated property. (5) Sign lettering shall be clearly readable to persons in vehicles traveling at the posted speed limit. As a general rule, the sign should not contain more than ten (10) pieces of information (including words, initials, numerals, symbols or logos). Letter size, font, letter spacing, letter colors and color of background shall be considered in determining legibility. (6) One monument sign may be permitted in addition to the freestanding sign provided that the business names identified on the additional sign shall not be duplicated. The additional monument sign is intended to provide each tenant within shopping centers visibility at the street and public safety and convenience for vehicular traffic. The maximum sign area of the additional monument sign shall not exceed sixty (60) square feet, except when the sign qualifies for sign area incentives pursuant to paragraph A of Section 17.12.080 (Design Standards). Signs shall comply with standards listed in paragraphs (1) through (5) above. b. Individual tenants within small shopping centers and building complexes shall be permitted the following signs:
(1) Wall Signs. One wall sign on the primary frontage, not to exceed one square foot of sign area for each lineal foot of building frontage or seventy-five (75) square feet, whichever is less; of which no more than seventy-five percent (75%) may be included within the sign copy. One wall sign for any other side of the building that does not face residentially used or designated property, not to exceed one-half square feet of sign area for each lineal foot of building frontage, or forty (40) square feet, whichever is less, of which no more than seventy-five percent (75%) may be included within the sign copy. (2) Canopy Signs. One canopy sign, not exceeding five square feet of sign area and one and one-half feet in height, may be permitted. Each canopy sign shall have a minimum of eight feet vertical clearance from ground level to the bottom of the sign. All canopy signs within the center or complex shall be of a uniform design, size and height. c. Directory Signs. A directory sign may be permitted for sites having more than one tenant as follows:

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(1) Number. One directory sign may be permitted per building, for the tenants located in the building.
(2) Dimensions. The directory signs shall not exceed thirty (30) square feet in area and five feet in height, including the base.
(3) Placement. The directory sign may be mounted on the building, or may be a freestanding monument sign. Freestanding directory signs shall not interfere with primary freestanding identification signs and shall be placed no closer than thirty (30) lineal feet from a freestanding pole or monument identification sign.

3. Large shopping centers and building complexes shall be permitted the following signs:
a. Freestanding Signs. Freestanding signs may be permitted subject to the following standards:
(1) Each center or complex may have no more than one freestanding sign. Sign shall be placed no closer than thirty (30) lineal feet from any other freestanding signs. The distance requirement may be modified by up to ten percent (10%) through approval of a sign program.
(2) The sign face shall not exceed one hundred (100) square feet in area of which no more than seventy-five percent (75%) may be included within the sign copy. An additional area measuring a minimum of twenty-five percent (25%) of the sign faces shall be dedicated to sign frames as provided in Section 17.12.080 (Design Standards). The sign structure shall not exceed fourteen (14) feet in height.
(3) Sign structures shall be located no closer than one foot from the front property line, and no closer than ten (10) feet from any side or rear property line. (4) Freestanding signs shall be located a minimum of fifty (50) feet or one-half the lot width, whichever is greater, from residentially designated property. (5) Sign lettering shall be clearly readable to persons in vehicles traveling at the posted speed limit. As a general rule, the sign should not contain more than ten (10) pieces of information (including words, initials, numerals, symbols or logos). Letter size, font, letter spacing, letter colors and color of background shall be considered in determining legibility. (6) One or more monument sign(s) may be permitted in addition to the freestanding sign provided that the business names identified on the additional sign(s) shall not be duplicated. The additional monument sign(s) is intended to provide each tenant within shopping centers visibility at the street and public safety and convenience for vehicular traffic. The maximum combined sign area of the additional monument sign shall not exceed eighty (80) square feet, except when the sign qualifies for sign area incentives pursuant to paragraph A of Section 17.12.080 (Design Standards). Signs shall comply with standards listed in paragraphs (1) through (5) above.
b. Individual tenant signs within large shopping centers and building complexes shall be permitted the following signs:
(1) Wall Signs. One wall sign may be permitted on the primary frontage, not to exceed one square foot of sign area for each lineal foot of building frontage or one hundred (100) square feet, whichever is less, of which no more than seventy-five percent (75%) may be included within the sign face. One wall sign may be permitted for any other side of the building that does not face residentially used or designated property, not to exceed onehalf square feet of sign area for each lineal foot of building frontage or fifty (50) square feet Created: 2024‐06‐25 08:21:03 [EST]
(Supp. No. 26, Update 1)

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total, whichever is less in area, of which no more than seventy-five percent (75%) may be included within the sign face.
(2) Canopy Signs. One canopy sign not exceeding five square feet of sign area and one and one-half feet in height may be permitted. Each canopy sign shall have a minimum of eight feet vertical clearance from ground level to the bottom of the sign. All canopy signs within the center shall be of a uniform design, size and height. c. Directory Signs. A directory sign may be permitted sites having more than one tenant as follows:
(1) Number. One directory sign may be permitted per building, for the tenants located in the building.
(2) Dimensions. The directory sign shall not exceed thirty (30) square feet in area and five feet in height, including the base.
(3) Placement. The directory sign may be mounted on the building, or may be a freestanding monument sign. Freestanding directory signs shall not interfere with primary freestanding identification signs and shall be placed no closer than thirty (30) lineal feet from a freestanding pole or monument identification sign.

Table 17.12.110.C.2

PERMITTED SIGN TYPES FOR SHOPPING CENTERS AND BUILDING COMPLEXES

SMALL SHOPPING CENTERS

CLASS TYPE STANDARDS
Location Dimensions Other Requirements
Identification Freestanding
Sign
• 1 ft. minimum
setback from front
property line
• 10 ft. minimum
setback from any side
or rear property line
• 30 ft. or ½ the lot
width, whichever is
greater, minimum
distance from
residentially
designated property
• 30 ft. between
other freestanding
signs on the site
• 75 sq. ft. maximum
sign area of which no
more than 75% may
be included in the
sign copy
• 25% minimum of
sign face area for a
sign frame
• 14 ft. maximum
height
• Minimum width of
a monument sign
shall be two times
the height
• Signs should not
contain more than 10
pieces of information
for legibility
• Design Standards
in Section 17.12.080
Incentive • Same as above • Up to 25% increase
in sign area for the
allowable
freestanding sign,
subject to compliance
with design criteria
listed under Section

17.12.080.A. All other
• Same as above
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standards, listed
above, shall apply.
1 Additional
Freestanding
Sign
• Same as above • 60 sq. ft. max. sign
area
• May qualify for up
to up to 25% increase
in sign area, subject
to compliance with
design criteria listed
under Section

17.12.080.A
• All other
standards, listed
above, shall apply
• Business names
shall not be
duplicated on the
additional monument
sign - intended to
provide visibility for
each tenant
• Same as above
Wall Sign • For each tenant
• On primary
frontage and on any
other side that does
not face residentially
used or designated
property
• Shall not be
located above the
eave of the roof line
or above the parapet
of the roof
• Primary Frontage:
1 sq. ft. for every
lineal foot of building
frontage or 75 sq. ft.,
whichever is less
• Secondary
Frontage: ½ sq. ft. for
every lineal foot of
secondary building
frontage or 40 sq. ft.
maximum area,
whichever is less
• No more than 75%
may be included in
sign copy
• Design Standards
in Section 17.12.080
Canopy Sign • For each tenant • 5 sq. ft. maximum
sign area
• 1½ ft. maximum
height
• 8 ft. minimum
vertical clearance
from ground level to
the bottom of sign
• All canopy signs
shall be of a uniform
design, size and
height
• Hangs from
underside of the
canopy (see Section

17.12.020 for
definition)
Directory Wall or
Freestanding
Monument
Sign
• 1 per building, for
the tenants located in
the building
• 30 sq. ft. maximum
sign area
• 5 ft. maximum
height
• For freestanding
monuments, 30 ft.
minimum between
other freestanding
signs on the site
Exempt Exempt
Signs
Refer to Section

17.12.050
Refer to Section

17.12.050
Verify Definitions in
Section 17.12.020
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Table 17.12.110.C.3

PERMITTED SIGN TYPES FOR SHOPPING CENTERS AND BUILDING COMPLEXES

LARGE SHOPPING CENTERS

CLASS TYPE STANDARDS
Location Dimensions Other Requirements
Identification Freestanding
Sign
• 1 ft. minimum
setback from front
property line
• 10 ft. minimum
setback from any side
or rear property line
• 30 ft. or ½ the lot
width, whichever is
greater, minimum
distance from
residentially
designated property
• 50 ft. between
other freestanding
signs on the site
• 100 sq. ft.
maximum sign area
of which no more
than 75% may be
included in the sign
copy
• 25% minimum of
sign face area for a
sign frame
• 14 ft. maximum
height
• Minimum width of
a monument sign
shall be two times
the height
• Signs should not
contain more than 10
pieces of information
for legibility
• Design Standards
in Section 17.12.080
Incentive • Same as above • Up to 25% increase
in sign area for the
allowable
freestanding sign,
subject to compliance
with design criteria
listed under Section

17.12.080.A. All other
standards, listed
above, shall apply.
• Same as above
2 or More
Monument
Signs
• Same as above • 80 sq. ft. max.
combined sign area
• May qualify for up
to up to 25% increase
in sign area incentive,
subject to compliance
with design criteria
listed under Section

17.12.080.A
• All other
standards, listed
above, shall apply
• Business names
shall not be
duplicated on the
additional monument
sign - intended to
provide visibility for
each tenant
• Same as above
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Wall Sign • For each tenant
• On primary
frontage and on any
other side that does
not face residentially
used or designated
property
• Shall not be
located above the
eave of the roof line
or above the parapet
of the roof
• Primary Frontage:
1 sq. ft. for every
lineal foot of building
frontage or 100 sq.
ft., whichever is less
• Secondary
Frontage: ½ sq. ft. for
every lineal foot of
secondary building
frontage or 50 sq. ft.
maximum area,
whichever is less
• No more than 75%
may be included in
sign copy
• Design Standards
in Section 17.12.080
Canopy Sign • For each tenant • 5 sq. ft. maximum
sign area
• 1½ ft. maximum
height
• 8 ft. minimum
vertical clearance
from ground level to
the bottom of sign
• All canopy signs
shall be of a uniform
design, size and
height
• Hangs from
underside of the
canopy (see Section

17.12.020 for
definition)
Directory Wall or
Freestanding
Monument
Sign
• 1 per building, for
the tenants located in
the building
• 30 sq. ft. maximum
sign area
• 5 ft. maximum
height
• For freestanding
monuments, 30 ft.
minimum between
other freestanding
signs on the site
Exempt Exempt
Signs
• Refer to Section 17.12.050
D. Miscellaneous Commercial Uses. These uses include fast food restaurants, automated or manual service facilities, and gasoline service stations. Due to the unique nature of these commercial uses, the following signs may be permitted:

1. Gasoline Service Stations. Gasoline service stations may be permitted the following signs:
a. Freestanding. Freestanding sign may be permitted subject to the following standards:
(1) Number. One freestanding sign may be permitted for each gasoline service station. (2) Dimensions. Except when combined with a price sign, the sign face shall not exceed forty (40) square feet in area, of which no more than seventy-five percent (75%) may be included within the sign copy. An additional area measuring a minimum of twenty-five percent (25%) of the sign face shall be dedicated a sign frame as provided in Section

17.12.080 (Design Standards). The sign shall not exceed fourteen (14) feet in height. When combined with a price sign, the sign face shall not exceed fifty-five (55) square feet in area, Created: 2024‐06‐25 08:21:03 [EST]
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of which no more than seventy-five percent (75%) may be included within the sign copy. An additional area measuring a minimum of twenty-five percent (25%) of the sign face shall be dedicated to a sign frame as provided in Section 17.12.080 (Design Standards). Maximum length of any one dimension of the sign shall be ten (10) feet. (3) Location. The sign structure shall be located a minimum of one foot from the front property line and ten (10) feet from any side or rear property line, except that no freestanding sign shall be erected within thirty (30) feet of residentially used or designated property.
b. Wall Sign. Wall signs may be permitted subject to the following standards:
(1) Number. One wall sign may be permitted for the primary frontage and for any other side of the building that does not face residentially used or designated property. (2) Dimensions. The sign located on the primary frontage shall not exceed one square foot of sign area for each lineal foot of building frontage or seventy-five (75) square feet, whichever is less, of which no more than seventy-five percent (75%) may be included within the sign face. The sign located on any other frontage shall not exceed one-half square feet of sign area for each lineal foot of building frontage or forty (40) square feet, whichever is less, of which no more than seventy-five percent (75%) may be included within the sign face.
(3) Placement. The sign shall not extend above the eave of the roof line, the parapet or the roof.
c. Price Sign. Price signs may be permitted subject to the following standards:
(1) Number. One gasoline or fuel price sign per street frontage may be permitted. (2) Dimensions. Each sign face shall not exceed fifteen (15) square feet in area. The sign shall not exceed five feet in height.
(3) Placement. The sign shall be placed on the ground, except as provided in paragraph 1.a.(2) of this section.
(4) Information. The sign shall display the information required by Sections 13530—13540 of the Business and Professions Code and Section 4201 of Title 4 of the California Administrative Code in the manner required by those sections, as amended.

2. Fast Food Restaurants. In addition to other sign provisions of this section, fast food restaurants with a drive-through may be permitted menu board signs subject to the following standards:
a. Number. A maximum of two menu boards may be permitted per fast food restaurant in the drive-through aisle.
b. Dimensions. Menu boards shall not exceed twenty-five (25) square feet in sign face area each, or fifty (50) square feet in cases where only one menu board is proposed. The sign shall not exceed six feet in height, including the base. For determining this maximum area, any pictures or photographs of food products on the perimeter of the board shall be included within the computation of the maximum area for such board.

3. Automated or Manual Service Facilities. Signs for drive-up or walk-up service windows or machines, whether freestanding or incorporated into a building, require special consideration which, because of their unlimited variety and character, a uniform sign entitlement cannot be established. Therefore, the sign allowance for such facilities shall be determined when the sign permit application is being reviewed on the basis of their function and use. In no event shall more Created: 2024‐06‐25 08:21:03 [EST]
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than one sign be allowed for each machine, and such signs shall not exceed five square feet in area. Such signs shall not be allowed as a method for increasing the basic sign entitlement for the principal use or to function as off-site advertising of the principal use. Examples of such facilities are drive-up or walk-up windows for banks, restaurants, liquor and grocery stores, pharmacies, film processors, propane lockers, DVD sales, bait freezers and ice boxes.

Table 17.12.110.D

PERMISSIBLE SIGNS FOR MISCELLANEOUS USES

CLASS TYPE STANDARDS
Location Dimensions Other Requirements
Gasoline Service Stations:

Identification Freestanding
Sign
• 1 ft. from front
property line
• 10 ft. from any side
or rear property line
• 30 ft. minimum
from residentially
used or designated
property
• 40 sq. ft. in area
• When combined
with a Price Sign, 55
sq. ft. in area
• No more than 75%
may be included
within the sign face
• 25% of the sign
face shall be
dedicated a sign
frame
• 14 feet maximum
height
• 10 feet maximum
length of any
dimension
• Minimum width of
a monument sign
shall be two times
the height, refer to
definitions in Section

17.12.020
Incentive Same as above • Up to 25% increase
in sign area, subject
to compliance with
design criteria listed
under Section

17.12.080.A. All other
standards, listed
above, shall apply.
• Same as above
Wall Sign • On primary
frontage and on any
other side that does
not face residentially
used or designated
property
• Shall not be
located above the
eave of the roof line
• Primary Frontage:
1 sq. ft. for every
lineal foot of building
frontage or 75 sq. ft.,
whichever is less
• Secondary
Frontage: ½ sq. ft. for
every lineal foot of
secondary building
frontage or 40 sq. ft.
• Design Standards
in Section 17.12.080
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or above the parapet
of the roof
maximum area,
whichever is less
• No more than 75%
may be included in
sign copy
Price Sign Freestanding • 1 gasoline or fuel
price sign per street
frontage
• The sign shall be
placed on the ground,
except as provided in
Paragraph 1.a(2) of
this section
• See dimensions for
Freestanding Sign for
combined signs
• 15 sq. ft. in area
• 5 ft. in height
• The sign shall
display the
information required
by Sections 13530—
13540 of the Business
and Professions Code
and Section 4201 of
Title 4 of the
California
Administrative Code
in the manner
required by those
sections, as
amended.

Exempt Exempt
Signs
Refer to Section

17.12.050
Refer to Section

17.12.050
Verify Definitions in
Section 17.12.020
Fast Food Restaurants:

Drivethrough Menu Board
Sign
• 2 menu boards
may be permitted per
fast food restaurant,
in the drive-through
aisle
• 25 sq. ft. each, or
• 50 sq. ft. in cases
where only 1 menu
board is proposed
• 6 ft. maximum
height, including the
base
• Any pictures or
photographs of food
products on the
perimeter of the
board shall be
included within the
computation of the
maximum area
Identification • Refer to the applicable section or Table Automated or Manual Service Facilities:

Identification Freestanding
or Wall
• 1 sign for each
machine
• 5 sq. ft. in area • Due to unique
nature of this use,
refer to Paragraph 3
of this section
(Ord. 2000-310 § 2(part), 2000)
(Ord. No. 2011-415, § 4(Exh. 1), 8-22-2011)
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17.12.120 Static electronic changeable copy signs.

A. Permit Required. The addition of a static electronic copy sign to an existing sign shall not be considered a change of copy and shall be subject to a sign permit. Any requests for a static electronic sign that does not comply with the size provisions shall require a conditional use permit (CUP), except as specifically provided in this section.

B. Standards. A static electronic changeable copy sign shall be permissible subject to the definition in Section

17.12.020; the applicable design standards, including a sign frame, in Section

17.12.080; and to the following standards.

1. Zoning. Electronic changeable copy shall not be permitted in residential zones.

2. Location. A static electronic changeable copy sign shall be incorporated into a freestanding sign and shall be placed on the below the identification portion of the sign face and on the lower portion of a sign structure. (For an example, refer to Figure 5 in Section 17.12.020 - Definitions).

3. Maximum Size. The sign shall not exceed six square feet in sign area and shall be inclusive of the maximum sign area allowed for the freestanding sign.

4. Number. No more than one two-sided sign may be permitted on a freestanding sign, and no more than one sign may be permitted on a property or within a shopping center or building complex site.

5. Interval. Changes of copy on the electronic board shall remain motionless and shall not change more than once every twenty-four (24) hours, with the exception of time and temperature signs and gas price signs.

6. Illumination Intensity (Brightness). The illumination intensity shall be consistent with paragraph H of Section 17.12.080 (Design Standards), where the illumination shall be considered excessive if it is substantially greater than the illumination of nearby signs, when it interferes with the visibility of other signs or with perception of objects or buildings in the vicinity of the sign, if it directs glare toward streets or motorists, if it adversely impacts nearby residences or neighborhoods, or if the illumination reduces the nighttime readability of the sign. Signs shall incorporate a dimmer, in order to ensure adjustment of the sign's brightness for compatibility with ambient light levels.

7. Orientation. Such signs shall be oriented to avoid direct visibility from residential uses or residential zones.

8. Colors. The background color of the electronic board shall be limited to black, brown, or dark green.

The numbers, letters, and pictorial graphics shall limited to white or primary colors. Fluorescent or neon colors shall not be permitted.
(Ord. No. 2011-415, § 4(Exh. 1), 8-22-2011)

17.12.130 Village sign regulations.

A. Intent. The village specific plan, Ordinance No. 87-142, has been adopted by the City of Big Bear Lake containing development standards and design guidelines to address specific development issues within the village, as further described in the specific plan itself. This section is intended to implement the goals and objectives of the village specific plan, and to replace the sign regulations contained herein.

B. Applicability. The provisions described in this Section shall apply to all areas subject to the village specific plan, as defined in the specific plan and illustrated on the village specific plan zoning map. Signs for uses located in commercial and public/quasi-public districts shall conform to the commercial sign requirements of Created: 2024‐06‐25 08:21:03 [EST]
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this Chapter, and signs for uses located in the residential district shall conform to the residential sign requirements of this Chapter, in addition to the requirements of this Section.

C. Village Sign Standards. All provisions of this Chapter shall apply to signs within the village specific plan, except as modified below:

1. Area. Freestanding signs shall not exceed twenty-four (24) square feet in sign area.

2. Setbacks. The leading edge of freestanding signs shall be no closer than one foot from the front property line and no closer than one foot from any pedestrian easement or walkway. Canopy signs may overhang pedestrian easements or walkways by no more than thirty-six (36) inches, provided the lowest edge shall be no lower than eight feet.

3. Height. Freestanding signs shall not exceed ten (10) feet.

4. Roof Signs. Roof signs shall not be permitted unless no other allowable sign location is available. Where allowed, roof signs shall be located on the lower one-half of the roof and shall not extend above the roof line or parapet line.

5. Projecting Signs. Projecting signs perpendicular to the building wall may be used for buildings with single or multiple tenants, provided that the sign does not obscure other signs or create sign clutter and shall be subject to the following criteria.
a. Buildings with Single Tenants. The maximum area of a projecting sign shall be nine square feet.

Where a building frontage contains both a wall sign and projecting sign, the sign area shall be cumulative for that frontage. No more than one projecting sign shall be installed on a buildings' frontage which serves pedestrians.
b. Buildings with Multiple Tenants. Only one projecting sign for each tenant on ground-floor frontage units which serve pedestrians shall be allowed. To reduce visual clutter and maintain a consistent appearance, projecting signs for each tenant shall be uniform in size and shall utilize a matching sign bracket. Where an individual tenant's building frontage contains both a wall sign and projecting sign, the sign area shall be cumulative for that frontage and the maximum projecting sign area shall be three square feet. Where a projecting sign will be installed in lieu of an individual tenant's wall sign, the maximum sign area shall be six square feet. The minimum horizontal distance between all projecting signs mounted on a building wall shall be five feet. c. Clearance. The projecting sign may overhang pedestrian easements or public or private walkways by no more than thirty-six (36) inches, provided the lowest edge shall be no lower than eight feet above the surface of the ground. Projecting signs over pedestrian easements or public right-ofways shall be subject to an encroachment permit and hold harmless agreement or similar as required by the City Engineer.
d. Height. The maximum height of a projecting sign shall be fifteen (15) feet, as measured from the top edge of the sign face to the surface of the ground, with the exception of frontages along Big Bear Boulevard.
e. Decorative Bracket. The projecting sign shall be supported by a decorative bracket made of metal, such as wrought iron or cast aluminum, and the color shall be either black, brown, or bronze. The sign bracket should not be mounted onto any decorative architectural portion of a building.
f. Illumination. The projecting sign may be externally illuminated using a decorative, fully shielded light fixture directed toward the sign to reduce glare or spillover, such as gooseneck lighting or by the backlighting of raised letters on the sign. Examples are shown in the following figures.

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Illumination intensity shall comply with Section 17.12.080 H. of this Chapter. Internally illuminated projecting signs shall not be permitted.

Figure 1: Fully shielded gooseneck light fixture.

Figure 2: Backlighting of raised letters, creating a halo effect.

Figure 3: Fully shaded light fixture.

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g. Prohibited Sign Materials and Sign Type. The use of plastic panels for the sign face is prohibited.

Cabinet signs (also known as a "can" sign), typically consisting of one or more translucent panels containing sign copy which are interchangeable and which are affixed to an internally illuminated box or cabinet mounted on a bracket, shall be prohibited as a projecting sign. h. Design Standards. Projecting signs shall be subject to applicable design standards set forth in Section 17.12.080 (design standards for signs).
i. Amortization Period. Except as otherwise provided in state law for redevelopment project areas, all nonconforming projecting signs in the village, shall have a useful life and legal life of one year, calculated from the effective date of this section. Upon expiration of the sign amortization period, the sign shall be removed by the owner without compensation. Upon determination that a sign is nonconforming, the enforcement officer will issue written notice to the owner or user of the sign or to the owner of the property on which the nonconforming sign is located, requiring conformance or removal therefore if unable to conform. The written notice shall require that the nonconforming projecting sign be removed or altered to comply with the requirements of this Chapter within thirty (30) days from the date of said notice. If, after a reasonable diligent attempt to serve written notice, the owner and user have not received notice, then the city must either post the notice or publish the notice in a local newspaper which is customarily used for notice by the city. If the sign remains thereafter, the city may proceed with abatement procedures or other legal methods, with such costs of removal by the city to be charged against the owner. Nothing in this Section shall preclude any owner or user from voluntarily conforming a nonconforming sign at any time prior to the expiration of the amortization period. For purposes of this Section, written notification deposited in the U.S. mail, or personal delivery, or posting, or publication in a local newspaper shall constitute proper notice.
(Ord. 2000-310 § 2(part), 2000)
(Ord. No. 2011-415, § 4(Exh. 1), 8-22-2011; Ord. No. 2020-485, § 4(Exh. 1), 10-12-2020)

17.12.140 Business directional signs.

Business directional signs, which direct attention to a business, function, or establishment and that are erected at a location other than the property on which that business, function, or establishment is located, shall be permitted for businesses which are located within the City of Big Bear Lake, pursuant to the provisions of this section. It is the intent of the city council, in allowing such signs, to provide for public safety by directing traffic off of State Highway 18 at appropriate locations so as to minimize traffic congestion. In addition, it is the intent of the city council to provide for the convenience of visitors to the city who are seeking recreational facilities and other attractions, thereby providing for an enjoyable experience by visitors, promoting the visitor-oriented facilities in the city, and contributing to the economic viability of city businesses. As such, business directional signs may contain copy indicating the name and type of business, and a directional symbol or wording; such signs shall not contain advertising information, because such additional information could obscure traffic directional information.

A. Number Permitted. The number permitted per business located within the City of Big Bear Lake shall be as follows:

1. Except as provided in paragraph 2 below for winter ski and snowboard resorts, marinas, golf courses, and other public recreational venues, one such sign may be located on primary or secondary arterials as identified in the General Plan Circulation Element, provided that the business shown on the directional sign is not located on Big Bear Boulevard; and Created: 2024‐06‐25 08:21:03 [EST]
(Supp. No. 26, Update 1)

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2. Winter ski and snowboard resorts, marinas and golf courses may each be allowed two off-site business directional signs, provided that the business shown on the directional sign is not located on Big Bear Boulevard.

B. Sign Location and Size.

1. A business directional sign shall be approved only where the existing site signs comply with the current sign provisions of this chapter.

2. Signs shall be attached to an existing freestanding sign. When an existing freestanding sign is not available, sign location and type shall be determined by the land use district in which the sign is proposed to be located and shall be subject to planning commission review and approval.

3. Except as provided in paragraph 5 below for winter ski and snowboard resorts, marinas and golf courses, sign area shall not exceed twelve (12) square feet per directional sign.

4. Total cumulative sign area on the site or building displaying the business directional sign shall be in addition to that which is otherwise permitted for that site or building by this chapter.

5. Maximum sign area for directional signs for winter ski and snowboard resorts, marinas golf courses, and other public recreational venues shall not exceed thirty-six (36) square feet, which shall be calculated in addition to the total sign area allowed on the parcel on which such sign is placed.

6. The business directional sign area shall be only associated with the subject parcel located off Big Bear Boulevard. The area for the business directional sign shall not be used by any other on-site business.

C. Property Owner Authorization. Permission from the owner of the property where business directional signs are located shall be submitted to the city planner, along with the sign permit application. (Ord. 2000-310 § 2(part), 2000)
(Ord. No. 2011-415, § 4(Exh. 1), 8-22-2011)

17.12.150 Temporary signs.

A. Temporary Use and Special Event Signs.

1. Signs to identify locations of temporary uses and special events may be permitted as part of the approval of a temporary use permit or special event permit, without additional sign permits, provided that they meet the requirements of this section. Procedures for special event permits and temporary use permits are located in Chapter 17.03. Temporary uses include but may not be limited to seasonal activities such as holiday tree sales, sales of pumpkins, and haunted houses during limited seasonal periods. Major special events include but are not limited to circuses, carnivals, festivals, outdoor concerts, bicycle races, marathons, car shows, and other activities similar in scope and nature. Minor special events include but are not limited to yard sales, parking lot sales, small-scale arts and crafts sales, bake sales, grand openings, and car washes.

2. Signs for minor special events and temporary uses shall be limited to one per use and shall be located on-site. Signs for major special events shall not exceed six per event and may be located on- or off-site, with proof of property owner permission. The sign area and height shall be the same as for temporary noncommercial signs; maximum size of the sign shall not exceed thirty-two (32) square feet and the top of the sign shall not be placed higher than eight feet above grade.

Created: 2024‐06‐25 08:21:03 [EST]
(Supp. No. 26, Update 1)

19361.00001\44907353.2

3. Permitted sign types for special events include the following:
a. Pennants and streamers;
b. Human signs, provided they do not obstruct or interfere with pedestrian or vehicular traffic; c. Balloons and inflatable signs;
d. Beacons;
e. Banners, including feather banners;
f. Portable freestanding signs, such as A-frames.

4. Special event signs may be displayed no more than thirty (30) days prior to the special event and shall be taken down no later than five days after the event. Signs for other temporary uses may be displayed only during the duration of the temporary use.

5. Temporary use and special event signs shall not be included in the determination of number or area of signs permitted for permanent signage on a site.

B. Transit-Related Temporary Signs.

1. Transit-related temporary signs shall be allowed for the purpose of advertising products, services, goods, attractions, or events. These signs may be affixed to a coach, shelter, bench or other appurtenant facility owned or used by the coach company or agency. For the purposes of this section, the term "coach" shall mean any motor bus, trackless trolley, passenger stage, shuttle, coach, cap, carriage, or other similar mode of transportation. Transit-related temporary signs may be used as specified in the agreement between the City of Big Bear Lake and the transit provider.

2. Such signs shall not interfere with nor impede pedestrian or vehicular traffic or circulation.

C. Temporary Commercial Signs.

1. New Business Sign. New businesses or a business with a change of ownership may be permitted to have a temporary sign for a duration not to exceed up to thirty (30) consecutive days while processing a sign review application for a permanent sign. Such temporary sign may be a wall sign or banner. The size, location, and placement of such signs shall not exceed the restrictions of this chapter for permanent signs. Extensions of time may be authorized by the city planner, not to exceed fifteen (15) additional days, in the event that the permanent sign installation is delayed.

17.12.160 Variance procedures.

A. Approval Authority. The city planner or his/her designee may grant a minor deviation (minor variance), with planning commission approval, from the regulations pertaining to signs. All other requests to deviate from the sign regulations in this chapter shall be reviewed by the planning commission as a major deviation (variance), at a duly-noticed public hearing.

B. Application. In addition to an application for a sign permit and/or sign program, as applicable, the applicant shall submit an application for a minor or major deviation with the city planner, on the form provided and accompanied by the required fee. The applicant shall have the burden of proving that the requested deviation is in conformance with the required findings.

C. Findings for Approval. Prior to approval of a minor or major deviation for a sign, the reviewing authority shall make the following findings, as applicable:

1. The building or property on which the sign is to be located is subject to extraordinary or exceptional circumstances or hardship conditions that are not applicable to other properties or buildings within the Created: 2024‐06‐25 08:21:03 [EST]
(Supp. No. 26, Update 1)

19361.00001\44907353.2
same district. Exceptional circumstances or hardship conditions include: steep topography, trees, rock outcroppings, odd-shaped lots, substandard lots, natural drainage courses and similar existing conditions. For purposes of meeting this finding, economic reasons are not considered an exceptional or extraordinary circumstance or hardship condition.

2. The size will not be detrimental to surrounding uses or properties or the community in general;

3. The approval of the deviation/variance complies with the general plan and the applicable previous of this chapter; and

4. The strict application of the Development Code and this chapter would prevent the property or business owner from enjoying the same privileges enjoyed by other owners within the same district.

17.12.170 Nonconforming signs.

A. Intent. It is the intent of this section to encourage and promote compliance of existing signs with the provisions of this chapter and the eventual elimination of nonconforming signs. The achievement of full compliance of all signs with the provisions of this chapter is as important as the prohibition of new signs that would violate these regulations. If the sign is one defined by the Outdoor Advertising Act, Section 5499.1, it shall be abated following notice and hearing procedures required by Section 5499.1 et seq. of the Business and Professions Code.

B. Legal Nonconforming Signs. Every on-site sign becoming nonconforming as a result of this article shall not be required to be removed, except as provided for in California Business and Professions Code Sections 5492, 5493, 5495, and 5497. An existing sign which was constructed in accordance with the ordinances and other applicable laws in effect on the date of construction and which has a current and valid sign permit but becomes nonconforming by adoption of this chapter or other regulation will be allowed to remain within the amortization period unless any of the following occurs:

1. The sign structure is altered which makes the sign less in compliance with the requirement of this chapter than it was before the alteration; or

2. The sign structure is relocated to a different location on the site or lot, making it less in compliance with the requirements of this chapter; or

3. The sign or sign structure is replaced (excluding change of copy).

On the happening of any one of [subsection] 1, 2, or 3 of this section, the sign shall be immediately brought into compliance with this chapter with a new permit secured.

C. Eminent Domain. Any sign that becomes subject to eminent domain proceedings shall be considered eligible for relocation assistance only, as provided in Section 72620 et seq. of the Government Code.

D. Repair and Restoration of Nonconforming Structures. Maintenance, repair, and alterations of nonconforming signs that are not historic remain subject to Development Code Section 17.03.320.I, which states that no structural alteration shall be made if the expense of the restoration exceeds fifty percent (50%) of the replacement cost of the structure at the time the construction is proposed.

17.12.180 Enforcement and Appeal.

A. Any violations of this chapter shall be subject to the enforcement remedies and penalties provided by this chapter, the Big Bear Lake Development Code, Big Bear Lake Municipal Code, and by state and federal law.

Each sign and each day is subject to separate infraction violations when applying penalties. It shall be an infraction to install, erect, fail to remove, or maintain any sign without a permit, as required by this chapter.

It shall also be a violation to install, erect, fail to remove, or maintain any sign in violation of this chapter.

Created: 2024‐06‐25 08:21:04 [EST]
(Supp. No. 26, Update 1)

19361.00001\44907353.2
Enforcement may be pursued by issuance of infraction citations, nuisance abatement, administrative remedies, injunction, or other remedies available by law. All such penalties may be cumulative.

B. Any appeal related to an administrative citation issued for a violation of this Chapter shall be in governed by Chapter 1.17 of this Code. Unless otherwise specified in this Chapter, all other determinations made by the Director of Community Development or a City code enforcement officer may be appealed to the City Manager or his or her designee.

C. A person or entity that is aggrieved by a City decision under this chapter and has exhausted administrative remedies pursuant to this Code may seek judicial review of the City decision by filing an appeal, petition, or complaint with the San Bernardino County Superior Court in accordance with the timelines and provisions as set forth in the Government Code and/or the Code of Civil Procedure, as applicable.

17.12.190 Abatement of illegal and unsafe signs.

A. Nuisance Abatement. Signs not in compliance with this chapter may be declared to be a public nuisance, and be abated in accordance with the requirements of the Big Bear Lake Municipal Code.

B. Abatement. Signs located in the public right-of-way or signs which are not in compliance with this chapter may be declared to be a de facto public nuisance subject to abatement and removal by the enforcement officer. If a sign is removed, the enforcement officer shall notify the sign owner, if known, in writing regarding the sign removal, stating the location where their sign is being held and that it will be destroyed if not claimed by the owner within thirty (30) days after the date of such notice. In the event that the owner does not claim such sign within the thirty (30) day period, the enforcement officer may destroy or otherwise dispose of such sign. In addition to any criminal or civil penalties prescribed by law, the actual costs of abatement of such signs shall become a debt owed to the city by the person responsible for or causing placement of the sign. Said debt shall be subject to cost recovery.

C. Unmaintained Sign Abatement. All signs shall be kept in good repair at all times or shall be subject to the following:

1. The City may provide a courtesy notice to the property owner or tenant or party responsible for a sign that the sign is unmaintained, which may include that the sign is falling over or falling apart, broken, ripped, torn, or is seriously weather damaged.

2. If the sign is not repaired or under repair within thirty (30) days after notification has occurred, the enforcement officer may issue an infraction citation.

32. If the sign is not repaired within thirty (30) days after the first citation, a second citation may be issued to the owner and/or user of the sign, and such violation may continue to be assessed each day thereafter until the sign is repaired.

43. The enforcement officer, upon identification of a hazardous or unsafe sign, shall give written notice to the property owner or party responsible for the sign of the condition or conditions which render the sign hazardous or unsafe, and an order to abate the public nuisance caused by the existence of the hazardous or unsafe sign. The enforcement officer will determine an appropriate time period for abatement of the public nuisance, based on the degree of the hazard. At the expiration of the time period, if the hazard has not been voluntarily abated, the enforcement officer shall proceed to abate the nuisance in accordance with the procedures contained in the Big Bear Lake Municipal Code.

54. When it is necessary to make an inspection to enforce the provisions of this chapter, or when the enforcement officer has reasonable cause to believe that there exists any sign or condition which makes such sign unsafe, abandoned, illegal or nonconforming, the enforcement officer may petition the court to enter the lot, building, or premises on which such sign is located at all reasonable times to inspect the sign or to perform any duty imposed by this chapter.

Created: 2024‐06‐25 08:21:04 [EST]
(Supp. No. 26, Update 1)

19361.00001\44907353.2
D. Sign Removal. Every legal off-site sign becoming nonconforming as a result of this ordinance may be removed in accordance with the provisions of California Business and Professions Code Sections 5412, 5412.1, 5412.2, and 5412.3. Unless as otherwise provided in this chapter, Aall illegal signs listed below shall be forthwith removed by the owner or by the city with forty-eight (48) hours’ notice to the owner. Said signs shall be retained at City Hall for a period of not less than thirty (30) days. Thereafter, any unclaimed signs may be discarded.

1. A sign which was legal but nonconforming that becomes illegal and nonconforming by the occurrence of [subsection] C.1, C.2, or C.3 above.

2. Any illegal sign.

3. A nonconforming sign which has exceeded its authorized amortization period.

4. An abandoned sign.

5. A display existing without permission of owner or lessee.

E. Amortization Period. Except as otherwise provided in state law for redevelopment project areas, all legal nonconforming signs, other than portable freestanding signs, shall have a useful life and legal life of fifteen (15) years, calculated from the date of adoption of this ordinance. Upon expiration of the sign amortization period, the sign shall be removed by the owner without compensation. Upon determination that a sign is nonconforming, the enforcement officer will issue written notice to the owner or user of the sign or to the owner of the property on which the nonconforming sign is located, requiring conformance or removal therefore if unable to conform. The written notice shall require that the nonconforming portable freestanding sign be removed or altered to comply with the requirements of this chapter within thirty (30) days from the date of said notice. If, after a reasonable diligent attempt to serve written notice, the owner and user have not received notice, then the city must either post the notice or publish the notice in a local newspaper which is customarily used for notice by the city. If the sign remains thereafter, the city may proceed with abatement procedures or other legal methods, with such costs of removal by the city to be charged against the owner. Nothing in this section shall preclude any owner or user from voluntarily conforming a nonconforming sign at any time prior to the expiration of the amortization period. For purposes of this section, written notification deposited in the U.S. mail, or personal delivery, or posting, or publication in a local newspaper shall constitute proper notice.

F. Amortization Period for Nonconforming Portable Freestanding Signs. All legal nonconforming portable freestanding signs shall be removed within one year of adoption of this ordinance. Upon expiration of the sign amortization period, the nonconforming portable freestanding sign shall be removed by the owner without compensation. Upon determination that a sign is nonconforming, the enforcement officer shall issue written notice to the owner or user of the sign or to the owner of the property on which the nonconforming portable freestanding sign is located and either post the notice or publish the same in a newspaper of general circulation in the City of Big Bear Lake. The written notice shall require that the nonconforming portable freestanding sign be removed or altered to comply with the requirements of this chapter within thirty (30) days from the date of said notice. If the nonconforming portable freestanding sign remains thereafter, the city may proceed with abatement proceedings or other legal methods, with such costs of removal by the city to be charged against the owner. Nothing in this section shall preclude any owner or user from voluntarily conforming a nonconforming sign at any time prior to the expiration of the amortization period. For purposes of this section, written notification deposited in the U.S. mail, or personal delivery, or posting, or publication in a local newspaper shall constitute proper notice.

G. Inventory of Signs. Within six months of the date of adoption of this Ordinance the city planner shall cause to be performed an inventory of all on-premise and off-site directional signs within the city to identify those which are illegal or abandoned. For the purposes of this subparagraph, the term "illegal" denotes a sign which was erected without compliance with all ordinances and regulations in effect at the time of its Created: 2024‐06‐25 08:21:04 [EST]
(Supp. No. 26, Update 1)

19361.00001\44907353.2
construction and erection or use, and the term "abandoned" denotes a sign which remains in place or is not maintained for a period of one hundred eighty (180) days which no longer advertises or identifies an ongoing business, product, or service available on the business premises where the sign is located (excluding seasonal businesses). When the inventory has been completed, the city planner shall report the actual cost of conducting that inventory to the city council so the council may by resolution provide for the recoupment of that cost in the manner authorized by Section 5491.2 of the Business and Professions Code, if desired. Upon completion of the required inventory, the city shall consider at a public hearing with the opportunity for public comment, whether there is a need for the ordinance or regulation that prohibits the use of any onpremises advertising display to take effect. No later than sixty (60) days after six months after the date of adoption of this Ordinance, the city shall commence abatement as provided in this section of the illegal and abandoned signs identified by the inventory.

H. Nonconforming Signs Abatement. Nonconforming signs which may be abated without payment of compensation. Any sign which does not comply with the requirements of this chapter and which may be abated without the payment of compensation pursuant to Section 5497 or 5498 of the Business and Professions Code shall be brought into compliance with the requirements of this chapter as soon as may reasonably be accomplished and in no event later than twelve (12) months after the date of adoption of this ordinance, unless such period is extended by the planning commission for good cause shown. Any such sign which is not brought into conformance with the requirements of this chapter within that time shall be deemed to be a public nuisance pursuant to California Government Code Section 38771 and shall be abated in accordance with the city's nuisance abatement procedures.

Attachment 2
Community & Economic Development Department
39707 Big Bear Boulevard, PO Box 10000, Big Bear Lake, CA 92315 • (909) 866-5831 • www.citybigbearlake.com

NOTICE OF EXEMPTION
TO: FROM:

Clerk of the Board of Supervisors Planning Division
County of San Bernardino City of Big Bear Lake
385 N. Arrowhead Avenue, 2nd Floor PO Box 10000
San Bernardino, CA 92415-0130 Big Bear Lake, CA 92315
Project Title: Development Code Amendment 2025-0005
Project Location - Specific: City-wide
Description of Project: Development Code Amendment (DCA) 2025-0005 is a Cityinitiated proposal to amend Chapter 17.12 of the Development Code related to temporary noncommercial signage. Such signs may convey messages relating to, among other things, religious, charitable, civic, educational, or political ideas. The proposed amendments include revisions and clarifications of definitions, development standards, and the enforcement processes related to temporary noncommercial signage.

Name of Public Agency Approving Project: City of Big Bear Lake Name of Person or Agency Carrying out Project: City of Big Bear Lake Exempt Status: Under California Public Resources Code section 21080.17, CEQA does not apply to the adoption of an ordinance by a city or county implementing the provisions of Article 2 of Chapter 13 of Division 1 of Title 7 of the Government Code.

Reasons why project is exempt: The activity is not subject to CEQA because it is covered by the “common sense exemption” that CEQA applies only to projects, which have the potential for causing a significant effect on the environment. Where it can be seen with certainty that there is no possibility that the activity may have a significant effect on the environment, the activity is not subject to CEQA.

Lead Agency or Contact Person: Area Code/Telephone:

Andrew Mellon, Community Development Manager (909) 866-5831 Signature:_________________________ Date: __May 6, 2026________

DISCUSSION/ACTION

ITEM REPORTS
May 13, 2026

MEETING
DATE: May 13, 2026
TO: Honorable Mayor and Members of the City Council
THROUGH: Erik Sund, City Manager
FROM: Erica Stephenson, Assistant City Manager/City Clerk HongDao Nguyen, City Attorney
SUBJECT: Adopt a Disruption of Telephonic or Internet Service During City Council Meetings Policy as Required per Senate Bill (SB) 707

BACKGROUND & DISCUSSION
During the 2025 Legislative Session, Senate Bill (SB) 707 was signed into law on October 3, 2025, which amended the Brown Act (Government Code Section 54953.4). SB 707 included significant revisions of the Brown Act, which governs public meetings of local government bodies in California. The legislation is intended to enhance transparency, accessibility, and public participation by strengthening rules governing remote participation in City Council’s Regular and Special meetings, requiring comprehensive language access for non-English speakers, and formalizing procedures to address disruptions during meetings.

While SB 707 grants local agencies greater flexibility, particularly with respect to remote participation, it also introduces new and unfunded state mandates. Following is a list of significant new requirements under SB 707 that will impact the City of Big Bear Lake.

1. Definition of “Eligible Legislative Bodies”:

Applies to City Councils with populations greater than 30,000 or City Councils in counties with populations greater than 600,000. San Bernardino County has a population greater than 600,000, and therefore, the City of Big Bear Lake City Council is subject to comply with the SB 707 enhanced transparency requirements. It is worth noting that the new law only applies to the City Council and isn’t applicable to the City’s Planning Commission or other Committees.

2. Two-Way Remote Attendance and Disruption Procedures for Eligible Legislative Bodies SB 707 requires “eligible legislative bodies” (starting July 1, 2026, through January 1, 2030) to offer two-way public access for meetings via telephonic or audiovisual platforms (e.g. Zoom, Teams).

Prior to July 1, 2026, local agencies must also adopt a policy for disruptions to telephonic or internet services. This policy must include the following:

Item 3.1
• If there is a service disruption during a meeting, the body must recess and make a goodfaith effort to restore service. • The recess must last at least one hour (or until service is restored, whichever occurs first).
• If the disruption cannot be resolved, the City Council must adopt a finding by roll call vote confirming that good-faith efforts were made to fix the issue and that resuming the meeting serves the public interest more than delaying it further. • The bill allows a legislative body or its presiding officer (Mayor) to also remove or limit participation from individuals engaging in disruptive behavior, regardless of whether the individual is attending in-person or via two-way audiovisual or telephonic services.

SB 707 strengthens the City Council’s authority to remove or limit participation by disruptive individuals in both in-person and remote meetings with amendments to the existing Brown Act sections to allow removal of people disrupting remote (teleconferenced) meetings. The City Council Policy, Procedures, and Rules of Order Manual (“Rules of Order”) includes sections that make reference to public comment and disruptive behavior at City Council meetings. Once the City Council adopts the required Disruption of Telephonic or Internet Service During City Council Meetings Policy, that policy will supersede any conflicting public comments and disruption verbiage currently included in the Rules of Order. The next time the City Council decides to review and revise their Rules of Order, staff will ensure the verbiage is updated to align with the public comment and meeting disruption requirements included in SB 707.

Currently, the City Council Agenda allows for a one hour Public Communications (Part 1) period prior to the Consent Calendar. Typically, the in person public comments made during the Public Communications section last approximately fifteen to thirty minutes. Allowing remote public comment, in addition to in person speakers, has the potential to increase the time needed for this portion of the meeting and may significantly reduce the time City Council has to address the agendized City business. Therefore, staff is proposing to reduce the Public Communication (Part 1) section to a thirty minute limit, and if there are remaining speakers after the new limit, they will be provided their opportunity to make a comment during Public Communications (Part 2) that will occur after the City Council has completed deliberating and taking action on the City’s agendized business.

In addition to the above mandates related to two-way participation, SB 707 also reorganizes and expands teleconferencing rules and extends certain provisions from Assembly Bill (AB) 2449 (2022) until January 1, 2030. SB 707 changes are as follows:
• New sections added (Government Code Sections 54953.8 through 54953.8.7) to provide alternative teleconferencing options, beyond the “traditional” Brown Act rules for certain bodies.
• “Just Cause” remote participation is expanded to now include reasons such as caregiving, illness, family emergencies, military service, etc. • Removes the AB 2449 requirement for the Council to approve remote participation when a Councilmember is absent for “Just Cause”.
• Reiterates AB 2449's annual limit to two meetings annually for "Just Cause" participation per Councilmember, because Big Bear Lake’s meetings are regularly scheduled for once a month or less.

Other limits apply if the body meets more frequently per month on a regular basis. • Video of the Councilmember and Council Chambers must be visible by the public, but does not require audiovisual participation; telephonic participation is sufficient public participation.
• The emergency meeting exception (when there’s a proclaimed state or local emergency) is preserved and expanded to allow for, under certain conditions, a body may meet entirely remotely without a physical in-person location.

For City Councilmembers with disabilities, remote participation is codified as a reasonable accommodation:
• The Council Member must use both audio and video (unless exception is required). • Must disclose whether others (18+ years of age) are present in their remote location and the nature of their relationship to them.
• Their attendance counts toward a quorum, as if they were physically present. • Video of the Councilmember (unless disability prevents such) and Council Chambers must be visible by the public, but does not require audiovisual participation; telephonic participation is sufficient public participation.

3. Language Access and Public Outreach
From July 1, 2026, to July 1, 2030, certain legislative bodies must translate their meeting agendas into any language spoken by 20% or more of the local population that speaks English less than “very well” based on the American Community Survey (“ACS”) data.

According to the ACS data, the City has not reached the threshold that requires agenda translation.

4. Social Media/Communications
SB 707 removes the sunset on existing Brown Act provisions (Government Code Section 54952.2) allowing legislative body members to communicate with the public via internetbased social media, so long as they don’t deliberate or coordinate decisions among themselves on those platforms. Members must also refrain from interacting with (liking, commenting, sharing, etc.) posts made by fellow legislative body members regarding items within the subject matter jurisdiction of the legislative body.

As previously stated, by July 1, 2026, the City is required to comply with SB 707 and begin providing public participation in Regular and Special City Council Meetings via telephonic or audiovisual participation. Staff is actively working to ensure the City has reliable technology resources and translation services in place to meet these SB 707 mandates. The first part of the City’s SB 707 compliance efforts, is for the City Council to adopt the proposed Disruption of Telephonic or Internet Service During City Council Meetings Policy (Attachment 1).

FISCAL IMPACT
There is no significant fiscal impact associated with adopting this policy; however SB 707 is an unfunded state mandate that requires the City to enhance public meeting technology and incur additional staffing costs to facilitate remote public participation.

ENVIRONMENTAL CONSIDERATIONS
None requiring review under the California Environmental Quality Act (CEQA).

CONSIDERATION OF STRATEGIC PRIORITIES
This item aligns with the City Council’s Strategic Priorities as it aids in the enhancement of community engagement and local advocacy strategies, while bolstering partnerships with residents, businesses and regional partners.

RECOMMENDED ACTION
It is recommended that the City Council adopt Administrative Instruction 2026-02: Disruption of Telephonic or Internet Service During City Council Meetings Policy; and direct staff to update City Council Regular Meeting Agendas to indicate there will be a thirty (30) minute limit on Public Communications (Part 1).

ATTACHMENT

1. Administrative Instruction 2026-02: Disruption of Telephonic or Internet Service During City Council Meetings Policy

CITY OF BIG BEAR LAKE, CALIFORNIA

ADMINISTRATIVE INSTRUCTION

Number 2026-02 Issued: 05/13/2026
SUBJECT: DISRUPTION OF TELEPHONIC OR INTERNET SERVICE DURING

CITY COUNCIL MEETINGS
I. PURPOSE
This Policy establishes procedures for responding to a disruption in the telephonic or internet services that provide two-way remote public access to meetings of the City of Big Bear Lake City Council, as required by the Brown Act (Government Code Section 54953.4). The policy ensures transparency, public participation, and the continuation of meetings during technological disruptions. This policy shall govern and supersede over any other conflicting City rules or regulations relating to disruptions during public meetings.

II. DEFINITIONS:
“Service Disruption” means any failure, outage, or other interruption to the City’s remote access services that prevents members of the public from participating in the City Council meeting through the remote access service.
“Disrupting” means engaging in behavior during a meeting of the City Council that actually disrupts, disturbs, impedes, or renders infeasible the orderly conduct of the meeting and includes, but is not limited to one of the following:

1. A failure to comply with reasonable and lawful regulations adopted by the City Council; or

2. Engaging in behavior that constitutes use of force or a true threat of force. “Remote access services” means the two-way telephonic service and/or two-way audiovisual platform used to provide real-time remote public attendance and observation of meetings. “Two-way audiovisual platform” means an online platform that provides participants with the ability to participate in a meeting via both an interactive video conference and a two-way telephonic service.
“Two-way telephonic platform” means a telephone service that does not require internet access and allows participants to dial a telephone number to listen and verbally participate. “True threat of force” means a threat that has sufficient indicia of intent and seriousness, that a reasonable observer would perceive it to be an actual threat to use force by the person making the threat.

Item 3.1
Attachment 1
III. APPLICABILITY
This policy applies to all open and public meetings of the City Council at which remote public participation is offered or required under the Brown Act. Consistent with the Brown Act, this policy shall not apply to the following meetings:

1. Meetings held to attend a judicial or administrative proceeding to which the City of Big Bear Lake is a party.

2. Meetings held to inspect real or personal Property provided that the topic of the meeting is limited to items directly related to the real or personal property.

3. Meetings held to meet with elected or appointed officials of the United States or the State of California, solely to discuss a legislative or regulatory issue affecting the City of Big Bear Lake and over which the federal, state, county, or other local officials have jurisdiction.

4. Meetings held to meet in or nearby a facility owned by the City, provided that the topic of the meeting is limited to items directly related to the facility.

5. Meetings held in an emergency situation pursuant to Government Code Section 54956.5.

IV. RESPONSE TO SERVICE DISRUPTION:

If the Mayor, or presiding officer, becomes aware of a service disruption:

1. The Mayor, or presiding officer, shall immediately announce the service disruption to the public.

2. The Mayor, or presiding officer, shall call for a recess of the open session and may convene the City Council in closed session, consistent with the Brown Act.

3. The meeting shall remain in recess for at least one hour or until service is restored, whichever occurs first.

4. During the recess, City staff shall make a good faith effort to diagnose and restore the disrupted service.

V. RECONVENING THE OPEN SESSION:

After the expiration of the hour, if the service has not been restored, the Mayor, or presiding officer, shall report on the status of staff’s efforts to restore access services, and the City Council may reconvenes to:

1. Adjourn the meeting;

2. Extend the recess to allow staff more time to make a good faith effort to restore remote access services; or,

3. Continue the meeting in open session by adopting, by roll call vote, the following or substantially similar finding:
“The City of Big Bear Lake has made good faith efforts to restore telephonic or internet service in accordance with its adopted policy, and the public interest in continuing the meeting outweighs the public interest in remote public access.” Upon adoption of the finding, the City Council may continue the meeting in open session despite the fact that remote access services have not been restored.

VI. RECORDKEEPING:

The City Clerk shall enter a brief statement into the meeting minutes, including:
• The nature and times of the service disruption;
• The time the meeting was reconvened (if applicable):
• Any finding adopted pursuant to Section V. “Reconvening the Open Session”.

VII. RESPONSE TO MEMBERS OF THE PUBLIC DISRUPTING A MEETING:

If the Mayor, or presiding officer, becomes aware of a member of the public who is attending the meeting through remote access services and is disrupting in a manner that impedes the orderly conduct of the meeting or prevents other members of the public from attending or observing the meeting remotely or in-person:

1. The Mayor, or presiding officer, shall warn the person who is participating through remote access services that they are disrupting the meeting and failure to cease that behavior may result in their removal.

2. If the person to whom the Mayor, or presiding officer, gave the above warning persists in disrupting the meeting, the Mayor, or presiding officer, may order staff to:
• mute the individual’s audio feed, if the disruption is auditory; • turn off the individual’s video feed, if the disruption is visual; or, • remove the individual from the meeting if the preceding paragraphs do not address the disrupting behavior.

VIII. REVIEW AND UPDATES:

This Policy may be amended by the City Council at a noticed public meeting in open session as a Discussion/Action item (any future review and/or revision of this Policy will not be placed on the Agenda’s Consent Calendar).

ADOPTED BY THE CITY COUNCIL: MAY 13, 2026

MEETING
DATE: May 13, 2026
TO: Honorable Mayor and Members of the City Council
THROUGH: Erik Sund, City Manager
FROM: Kelly Tinker, Acting Community & Economic Development Director SUBJECT: Real Property Purchase - 546 Squirrel Lane / 0 Cottage Lane

BACKGROUND & DISCUSSION
The City of Big Bear Lake (“City”) has completed negotiations with Christie A. Brewster / Craig Brewster Separate Property Trust 9 (“Seller”) for the purchase by the City of that certain real property, a total of six (6) vacant parcels for consideration, located at 546 Squirrel Lane and 0 Cottage Lane, Parcel Numbers 0308-163-15, 0308-163-16, 0308-163-17, 0308-163-18 and 0308- 162-19, 0308-162-20, all located within the Village Specific Plan area (the “Property”).

The City considers four separate categories/criteria when evaluating the purchase of available property for public benefit: Workforce Housing and Community Serving Elements; Traffic and Pedestrian Safety Improvements; Economic Development and Visitor Serving Opportunities; and Property Maintenance/Blight. Each opportunity for property acquisition is evaluated using these four categories, and only those that meet one or more of these criteria and offer the greatest overall impact and community benefit are recommended by staff to be agendized for City Council review and public discussion.

The Property consists of approximately 0.36 acres (15,300 square feet) across six equal-sized parcels. Four of the parcels are contiguous to existing City-owned property located at the intersection of Beaver Lane and Squirrel Lane, and two of the parcels are contiguous to the existing City-owned property located at the intersection of Beaver Lane and Cottage Lane. The adjacent City-owned properties are currently slated for near-term development as part of the Bartlett Public Parking Lot Expansion project.

The acquisition of these parcels presents a highly strategic opportunity due to their location and relationship to existing City-owned land and planned capital improvements. Specifically:
- The parcels are contiguous to the Bartlett Public Parking Lot Expansion project, allowing for an integrated and expanded site design.
- Acquisition would prevent future land use conflicts, as four of the parcels would otherwise become effectively landlocked by surrounding public improvements. - The Property provides flexibility in site planning, allowing the City to capture additional public parking space, optimize the parking lot layout, improve lot circulation, and overall project functionality.

Item 3.2
- The acquisition creates the potential for up to an additional fifty public parking spaces, supporting Village access and economic activity.
- Purchasing the four contiguous parcels located along Squirrel Lane allows for the incorporation of the currently underutilized right-of-way in the Bartlett Public Parking Lot Expansion project, capturing approximately 10,000 square feet of additional usable area.

The opportunity to purchase these parcels in their location and at this point in time offers specific advantages to the City and satisfies several of the categories/criteria identified above. Those advantages include opportunities for community and visitor serving elements within the Village Specific Plan, such as additional visitor parking, improved pedestrian safety and infrastructure, community gathering space, and potential future economic development opportunities.

While staff is recommending acquisition of all six parcels to maximize site control, long-term flexibility, and offer the greatest public benefit, City Council may also consider an alternative acquisition scenario, electing to authorize the purchase of only the four contiguous parcels located at 546 Squirrel Lane.

Acquisition of the four Squirrel Lane parcels would still provide meaningful expansion potential directly adjacent to the planned Bartlett Public Parking Lot improvements and capture a significant portion of the available site area. However, staff notes that partial acquisition would reduce the City’s overall ability to fully integrate the site, limit long-term design flexibility, and could result in constraints associated with fragmented parcel ownership. In addition, the property owner has expressed that they are looking to sell all six parcels together. For these reasons, acquisition of all six parcels remains the recommended approach to achieve the greatest overall public benefit.

FISCAL IMPACT
As consideration for purchase of the Property, the City will pay to Seller two hundred and twenty thousand dollars ($220,000) for all six parcels. Should the City Council direct staff to pursue the alternative acquisition scenario, authorizing staff to proceed with purchasing only the four parcels located at 546 Squirrel Lane, staff would propose to the Seller that the City pay the proportionate cost for only the desired parcels ($220,000 divided by six parcels would be $36,667 per parcel).

Option 1
- Purchase all six parcels (located at 546 Squirrel Lane and 0 Cottage Lane): $220,000 Option 2
- Purchase only four parcels (located at 546 Squirrel Lane): $146,667 There are sufficient funds in the City’s Measure Y account for purposes of acquisition of the Property for either option. It is recommended that the City Council authorize the desired appropriation from the unassigned Measure Y fund balance.

Measure Y funds are the result of an ordinance approved in 2008, increasing the City’s Transient Occupancy Tax (TOT) rate by 2%, with accompanying stipulations that the resulting increased TOT funds would be used solely to support visitor and community-serving infrastructure (rebuild and renovate infrastructure, street maintenance, trail connectivity, public park improvements, lake access points, and other public facilities and amenities).

ENVIRONMENTAL CONSIDERATIONS
The transfer of ownership of the Property is exempt from the California Environmental Quality Act (CEQA) pursuant to Title 14 of the California Code of Regulations (hereinafter, “CEQA Guidelines”) Section 15061(b)(3), as acquisition of the property would not result in potentially significant impacts to the environment, which are defined by Public Resources Code section 21068 and section 15382 as substantial or potentially substantial adverse changes in the environment, given that the proposed action only provides for transfer of title to the Property and any future projects on the Property would be subject to review pursuant to CEQA.

Further, application of the categorical exemptions is not barred by exceptions set forth in Section 15300.2, as mere acquisition of the property by the City would not result in potentially significant impacts to the environment and would further not result in cumulative impacts, as the proposed action entails a mere transfer of ownership, and any future projects on the Property that affect the environment would be subject to review pursuant to CEQA.

CONSIDERATION OF STRATEGIC PRIORITIES

1. Support and invest in sustainable infrastructure projects and programs consistent with the needs of our community.

RECOMMENDED ACTION
It is recommended that the City Council adopt one of the following Resolutions:

1. Adopt a Resolution Authorizing the City Manager to Execute Any and All Documents Necessary to Consummate the Purchase Transaction, Conveying to the City of Big Bear Lake certain real property, a total of six (6) vacant parcels for consideration, located at 546 Squirrel Lane and 0 Cottage Lane, Parcel Numbers 0308-163-15, 0308-163-16, 0308-163- 17, 0308-163-18 and 0308-162-19, 0308-162-20, in Amount not to Exceed $220,000; Authorizing a Fiscal Year 2025-2026 Budget Appropriation; and Finding the Action Exempt from the California Environmental Quality Act.

OR

2. Adopt a Resolution Authorizing the City Manager to Execute Any and All Documents Necessary to Consummate the Purchase Transaction, Conveying to the City of Big Bear Lake certain real property, a total of four (4) vacant parcels for consideration, located at 546 Squirrel Lane, Parcel Numbers 0308-163-15, 0308-163-16, 0308-163-17, 0308-163- 18, in an Amount not to Exceed $146,667; Authorizing a Fiscal Year 2025-2026 Budget Appropriation; and Finding the Action Exempt from the California Environmental Quality Act.

ATTACHMENTS

1. Resolution No. 2026-XX (6 Parcels)

2. Resolution No. 2026-XX (4 Parcels)
RESOLUTION NO. 2026-XX

RESOLUTION AUTHORIZING THE CITY MANAGER TO EXECUTE ANY AND ALL

DOCUMENTS NECESSARY TO CONSUMMATE THE PURCHASE TRANSACTION,

CONVEYING TO THE CITY OF BIG BEAR LAKE CERTAIN REAL
PROPERTY, LOCATED AT 546 SQUIRREL LANE / 0 COTTAGE LANE, PARCEL NUMBERS 0308-163-15, 0308-163-16, 0308-163-17, 0308-163-18, 0308-162-19, AND 0308-162-20; IN AN AMOUNT NOT TO EXCEED $220,000; AUTHORIZING A FISCAL YEAR 2025-2026 BUDGETAPPROPRIATION; AND FINDING THE ACTION

EXEMPT FROM THECALIFORNIA ENVIRONMENTAL QUALITY ACT
WHEREAS, The City of Big Bear Lake (“City”) has completed negotiations with Christie A.

Brewster / Craig Brewster Separate Property Trust 9 (“Seller”) for the purchase by the City of that certain real property, Parcel Numbers 0308-163-18, 0308-163-17, 0308-163-16, 0308-163-15, 0308-162-20, and 0308-162-19, located at 546 Squirrel Lane / 0 Cottage Lane, Big Bear Lake, California 92315 (the “Property”); and
WHEREAS, the transfer of ownership of the Property is exempt from the California Environmental Quality Act (CEQA) pursuant to Title 14 of the California Code of Regulations (hereinafter, “CEQA Guidelines”) Section 15061(b)(3), as mere acquisition of the title to the Property would not result in potentially significant impacts to the environment, which are defined by Public Resources Code section 21068 and section 15382 as substantial or potentially substantial adverse changes in the environment, given that the proposed action only provides for transfer of title to the Property and any future projects on the Property would be subject to review pursuant to CEQA; and
WHEREAS, application of the categorical exemptions is not barred by exceptions set forth in CEQA Guidelines Section 15300.2, as mere acquisition of the property by the City would not result in potentially significant impacts to the environment and would further not result in cumulative impacts, as the proposed action entails a mere transfer of ownership of the Property, and any future projects on the Property that affect the environment would be subject to review pursuant to CEQA; and
WHEREAS, the acquisition of this Property is in the best interests of the City and its residents; and
WHEREAS, the completion of this purchase transaction and the acquisition of this Property will be contingent upon the completion of all legal prerequisites and a successful due diligence investigation; and
WHEREAS, the negotiated price for this real property is $220,000 and the City maintains sufficient resources to acquire this property; and
WHEREAS, the proposed funding source for this acquisition is $220,000 from the Measure Y Fund.

Item 3.2
Attachment 1
NOW, THEREFORE, BE IT RESOLVED BY the City Council of the City of Big Bear Lake that:

1. The recitals set forth herein are adopted by the City Council as findings and they are true and correct.

2. The City Manager is hereby authorized to execute any and all documents necessary to consummate the purchase transaction and acceptance of Seller’s interest in the Property on behalf of the City.

3. The requested budget appropriation of $220,000 from the Measure Y Fund is hereby authorized.

4. The City Clerk shall certify the adoption of this Resolution and upon completion of this purchase transaction cause the forthcoming fully executed Grant Deed and the Certificate of Acceptance to be recorded in the Office of the County Recorder.

5. The City Clerk is authorized to file a Notice of Exemption regarding this matter, in accordance with CEQA Guidelines.

6. This Resolution shall take effect immediately upon its adoption by the City Council.

PASSED, APPROVED AND ADOPTED this 13th day of May, 2026.

Randall Putz, Mayor
ATTEST:

Erica Stephenson, City Clerk

STATE OF CALIFORNIA )
COUNTY OF SAN BERNARDINO ) ss

CITY OF BIG BEAR LAKE )
I, Erica Stephenson, City Clerk of the City of Big Bear Lake, California, do hereby certify that the whole number of the City Council of the said City is five; that the foregoing resolution, being Resolution No. 2026-XX was duly passed and adopted by the said City Council and attested by the City Clerk of said City, all at a regular meeting of the said City held on the 13th day of May, 2026 and that the same was so passed and adopted by the following vote:

AYES:

NOES:

ABSTAIN:

ABSENT:

Erica Stephenson, City Clerk
RESOLUTION NO. 2026-XX

RESOLUTION AUTHORIZING THE CITY MANAGER TO EXECUTE ANY AND

ALL DOCUMENTS NECESSARY TO CONSUMMATE THE PURCHASE

TRANSACTION, CONVEYING TO THE CITY OF BIG BEAR LAKE CERTAIN REAL PROPERTY LOCATED AT 546 SQUIRREL LANE, PARCEL NUMBERS 0308-163-15, 0308-163-16, 0308-163-17, AND 0308-163-18; IN AN AMOUNT NOT TO EXCEED $146,667; AUTHORIZING A FISCAL YEAR 2025-2026 BUDGET APPROPRIATION; AND FINDING THE ACTION EXEMPT FROM THE

CALIFORNIA ENVIRONMENTAL QUALITY ACT
WHEREAS, The City of Big Bear Lake (“City”) has completed negotiations with Christie A.

Brewster (“Seller”) for the purchase by the City of that certain real property, Parcel Numbers 0308- 163-18, 0308-163-17, 0308-163-16, and 0308-163-15, located at 546 Squirrel Lane, Big Bear Lake, California 92315 (the “Property”); and
WHEREAS, the transfer of ownership of the Property is exempt from the California Environmental Quality Act (CEQA) pursuant to Title 14 of the California Code of Regulations (hereinafter, “CEQA Guidelines”) Section 15061(b)(3), as mere acquisition of the title to the Property would not result in potentially significant impacts to the environment, which are defined by Public Resources Code section 21068 and section 15382 as substantial or potentially substantial adverse changes in the environment, given that the proposed action only provides for transfer of title to the Property and any future projects on the Property would be subject to review pursuant to CEQA; and
WHEREAS, application of the categorical exemptions is not barred by exceptions set forth in CEQA Guidelines Section 15300.2, as mere acquisition of the property by the City would not result in potentially significant impacts to the environment and would further not result in cumulative impacts, as the proposed action entails a mere transfer of ownership of the Property, and any future projects on the Property that affect the environment would be subject to review pursuant to CEQA; and
WHEREAS, the acquisition of this Property is in the best interests of the City and its residents; and
WHEREAS, the completion of this purchase transaction and the acquisition of this Property will be contingent upon the completion of all legal prerequisites and a successful due diligence investigation; and
WHEREAS, the negotiated price for this real property is $146,667 and the City maintains sufficient resources to acquire this property; and
WHEREAS, the proposed funding source for this acquisition is $146,667 from the Measure Y Fund.

NOW, THEREFORE, BE IT RESOLVED BY the City Council of the City of Big Bear Lake that:

Item 3.2
Attachment 2

1. The recitals set forth herein are adopted by the City Council as findings and they are true and correct.

2. The City Manager is hereby authorized to execute any and all documents necessary to consummate the purchase transaction and acceptance of Seller’s interest in the Property on behalf of the City.

3. The requested budget appropriation of $146,667 from the Measure Y Fund is hereby authorized.

4. The City Clerk shall certify the adoption of this Resolution and upon completion of this purchase transaction cause the forthcoming fully executed Grant Deed and the Certificate of Acceptance to be recorded in the Office of the County Recorder.

5. The City Clerk is authorized to file a Notice of Exemption regarding this matter, in accordance with CEQA Guidelines.

6. This Resolution shall take effect immediately upon its adoption by the City Council.

PASSED, APPROVED AND ADOPTED this 13th day of May, 2026.

Randall Putz, Mayor
ATTEST:

Erica Stephenson, City Clerk

STATE OF CALIFORNIA )
COUNTY OF SAN BERNARDINO ) ss

CITY OF BIG BEAR LAKE )
I, Erica Stephenson, City Clerk of the City of Big Bear Lake, California, do hereby certify that the whole number of the City Council of the said City is five; that the foregoing resolution, being Resolution No. 2026-XX was duly passed and adopted by the said City Council and attested by the City Clerk of said City, all at a regular meeting of the said City held on the 13th day of May, 2026 and that the same was so passed and adopted by the following vote:

AYES:

NOES:

ABSTAIN:

ABSENT:

Erica Stephenson, City Clerk

MONTHLY &

MISCELLANEOUS REPORTS
May 13, 2026
Department of Water, City of Big Bear Lake
41972 Garstin Drive, P.O. Box 1929 · Big Bear Lake, CA 92315-1929 · Phone/Fax 909/866-5050 · www.bigbearlakedwpca.gov This institution is an equal opportunity provider and employer.

DEPARTMENT OF WATER

Service, Quality, Community
DATE: April 28, 2026
TO: Erik Sund, City Manager
FROM: Reginald A. Lamson, DWP General Manager
RE: DWP Monthly Update – March 2026

SERVICE DELIVERY
Water services that were provided March 1, 2026 to March 31, 2026:
16,045 Connections provided with water service
637 Field service calls completed
0 Main leaks repaired
1 Main leaks year-to-date 2026 2 Main leaks year-to-date 2025 3 Service leaks repaired
9 Service leaks year-to-date 2026 7 Service leaks year-to-date 2025

44.39 Million gallons produced by wells
$843,734 Processed in billings
8,212 Accounts processed in billings
5,773 Number of customers on E-bill
92 New Accounts (including tenant turnover)

7.675 Equivalent Dwelling Units (EDU) added to the water system $1,014,011 Total Gross receipts processed
BOARD MEETINGS:

The following was approved by the Board of Water and Power Commissioners at a Regular Board Meeting on March 24, 2026:
• The Board authorized the purchase of a replacement vac and valve trailer. • The Board conditionally approved, upon legal review of project management responsibilities, the professional services agreement for Special Inspection for the Garstin Water Operations Facility Project.

AGENDA REPORT

Service, Quality, Community
DATE: April 28, 2026
TO: Board of Commissioners
FROM: Reginald A. Lamson, General Manager
RE: General Manager’s Report
Capital Projects:

Garstin Water Operations Facilities:

On March 14, 2025, DWP received, reviewed, and signed the Letter of Intent to Meet Conditions and the Request for Obligation of funds. The proposed loan terms are $15.4 million, at 3.25% for 40-years. Interim financing has been obtained for this project. The interest rate for interim financing is 3.05%. Interim financing will be in place until construction is completed, which is estimated to take about 24-months. Once completed, the USDA loan will close and the interest rate will be 3.25% or lower, if interest rates go down between now and then. Currently the USDA loan rate is 3.75%. USDA has reviewed the contract documents and authorized DWP to issue a Notice to Proceed after the pre-construction meeting.

DWP staff installed a portion of the 4-inch water service and 6-inch fire service for the new operations building. DWP staff worked with our electrician to relocate the warehouse electric service and the existing backup generator service to make room for the operations building’s footings.

DWP staff are working with PBK, Motive, and FB&E to coordinate the temporary and permanent power to the new facilities. Coordination between the General Contractor and Solar Contractors is going well. The City has been very helpful throughout the permitting process. All agencies continue to mark their utilities promptly, so excavation is not delayed.

Grants Update:

EPA Grant (No Change):

On October 6, 2025, staff submitted two EPA Grant applications. One application for a Comprehensive SCADA Master Plan, implementation of recommended improvements, and site security enhancements via installation of cameras at all facilities. DWP staff would solicit professional services for the preparation of SCADA Master Plan. The SCADA Master Plan and Implementation program will include:
(1) Assessment of:
• DWP’s current SCADA infrastructure, including all hardware and software. • The current monitoring and operational methods employed by DWP staff. • Backup power for SCADA equipment.

General Manager’s Report
April 28, 2026

• Cybersecurity risk, requirements, and protocols.
(2) Development of:
• Comprehensive Instrumentation and Control Plan with recommendations for upgrades and enhancements to hardware, software, and communication protocols. • Standard Operating Procedures (SOP) document(s) to be used by staff for development, integration, and maintenance of SCADA assets.
• Disaster recovery plan.
(3) Coordination of:
• SCADA integration with DWP’s long-time SCADA integrator or a new vendor depending on the outcome of the plan.
• Staff training on SCADA SOPs.

After completion of the SCADA Master Plan, staff will work with a SCADA integrator to complete the recommended improvements and implementation of any modernized equipment and/or communication methods. During and after this implementation phase, DWP staff will be trained on SOPs, change management, and hardware and software. This Master Plan will also include the installation of backup power for all SCADA equipment. This includes the installation of 24vdc solar power and battery backup systems for all DWP sites which utilize SCADA. The final component of the project will be Site Security Enhancements. This includes the installation of cameras at all sites, to allow for remote monitoring and bolster physical security at all sites. Project costs are estimated to be $1,466,000. This is based on quotations from previous requests for SCADA upgrades from DWP’s SCADA integrator. This also assumes that the cost to prepare the SCADA Master Plan will be approximately 5% of the cost of upgrades. DWP’s current SCADA is dated, and within the next five years or so, much of the equipment and communication protocols are expected to become obsolete. Newer and more reliable technology will greatly increase DWP staff’s monitoring throughout the system. Furthermore, increased education and training will allow staff to better understand the operation of the SCADA infrastructure and become better equipped to diagnose and resolve issues.

The other application included the Emergency Generator Fleet Replacement Program. DWP’s current oldest emergency generators in the fleet are over 30 years old, and there is concern about the reliability of the generators due to aging mechanical and electrical components, as well as exposure to extreme weather (snow/ice). The Replacement Program proposes to replace all four (4) generators in the current fleet with four 120kW generators, as well as the procurement of one (1) 336kW generator that will be positioned at the Division Solar Field. The proposed Replacement Program is much in line with the DWP’s current Capital Machinery and Equipment Plan (CME), as well as the Backup Electrical Generation Contingency Plan that was prepared by staff in March 2025.

The Replacement Program proposes one additional 120kW generator beyond what is currently identified in the CME. This is to increase operational flexibility during a long-term power outage.

The Bear Valley is subject to frequent, sometimes extended power outages. Deployment of emergency generators throughout the system during an extended outage, as well as the ability to power all Division Wells at once using a single generator, will ensure that customers receive the highest level of service possible. This program includes the required electrical improvements at the Division Solar Field to allow for the 336kW generator to power all sites. This also includes the modification of the Conklin Booster station to be able to receive backup generator power; the Conklin Booster Station serves as an important backup to the Knickerbocker Booster Station, which provides constant pressure to a couple hundred homes in the Town Zone. The estimated total cost of the proposed Replacement Program is $788,000.

General Manager’s Report
April 28, 2026

DWP’s match for the SCADA Master Plan and Implementation Project would be funded through DWP’s Capital Improvement Program (CIP) Budget from future water revenues estimated to be $366,500. For the Emergency Generator Fleet Replacement Program, DWP’s 25% match would be funded through DWP’s Capital Machinery and Equipment Plan from future water revenues estimated to be $191,000 if awarded.

DWP staff submitted our FY 2026 Community Project Funding request to Jay Obernolte’s office on April 10, 2025. On July 1, staff was made aware that the Garstin Water Operations Facilities Project was included in the funding request for $1,500,000 for Fiscal Year 2026.

FY27 Community Project Funding Request
Congressman Obernolte’s office notified us that they are accepting applications for FY27 Community Project Funding. Staff worked with Congressman Obernolte’s office and the City, and submitted an application for additional funding for the Garstin Project for the FY27 funding cycle on March 11, 2026. On March 19, 2026, Congressman Obernolte’s staff asked a couple of clarification questions, then forwarded our application to the Congressman. On March 19, 2026 Congressman Obernolte recommended funding $2,000,000 for the Garstin Water Operations Facility. Typically, Congress appropriates funds for Congressmen requests during November or December.

Technical Review Team (TRT) Committee: (No Change)
On June 12, 2025, the Technical Review Team Committee met to review and discuss the Bear Valley Basin water resources. The TRT Committee consisted of CSD and DWP Board Members John Russo, Bob Tarras, and Joe Cylwik, CSD and DWP General Managers Glenn Jacklin and Reggie Lamson, CSD and DWP Water Superintendents Jerry Griffith and Jason Hall, DWP Chief Financial Officer Nathan Statham, DWP Production Supervisor Ben Berge, DWP Water Conservation & Communications Supervisor, Bennett Rossell, DWP District Engineer, Daniel Baguyo and Tom Harder, Hydrogeologist with Thomas Harder & Co. Ground Water Consulting.

The TRT Committee reviewed and discussed well water hydrographs, groundwater production history, and annual precipitation records. The theme of the review was that the Bear Valley Basin groundwater levels are stable, and the slant wells and spring boxes are running well throughout the Valley.

The Committee recommended continuing with existing water conservation practices and enforcing no outdoor watering during the July 4th weekend.

April 2026 Vacation Rental Compliance Report Summary
As of 5/6/2026
April 2026 Summary of Service Calls Number % Of Total
Vacation Rental - Advertising/Renting without a License 13 52.0% Vacation Rental - Noise/Party 4 16.0%
Vacation Rental - Excess Parking/Parking in Street or Yard 1 4.0% Vacation Rental - Indoor/Outdoor Activity After 10PM 0 0.0% Vacation Rental - Incessant Barking Dog 1 4.0%
Vacation Rental - No Exterior Sign 1 4.0%
Vacation Rental - Trash Related Concerns 3 12.0%
Vacation Rental - Over Occupancy 0 0.0%
Vacation Rental - Owner/Agent Failure to Respond 0 0.0% Vacation Rental - Failure to Provide Information / Access For Inspection 0 0.0% Vacation Rental - Non-Compliance With Zoning/Building/Fire Codes 1 4.0% Vacation Rental - Signed Good Neighbor Policy 1 4.0%
Vacation Rental - Miscellaneous 0 0.0%
Total Amount of Service Calls 25 100%
April 2026 Call Summary
Resident Initiated Service Calls 11
City Initiated Service Calls 14
Total Amount of Service Calls 25
April 2026 Disposition of Service Calls Number % Of Total No Violation Observed by Officer/No Issue 3 12.0%
Issued Verbal Warning 0 0.0%
Issued Written Warning 3 12.0%
Issued Citation 13 52.0%
Issues Resolved Without Warning 5 20.0%
Out of Jurisdiction 0 0.0%
Issued Notice of Violation 0 0.0%
Referred to Outside Agency 1 4.0%
No Disposition to Date 0 0.0%
Issued Informational Door Hanger 0 0.0%
Total Vacation Rental Service Calls 25 100%
April 2026 Citation Recipients Number % Of Total
Owner 10 77%
Guest 1 8 %
Agent 2 15%
Total Citations 13 100%
Total Citation Fines & Penalties $20,000

52.0%

16.0%

4.0%

4.0%

4.0%

12.0%

4.0%4.0%

PERCENTAGE OF SERVICE CALLS
Vacation Rental -
Advertising/Renting
without a License
Vacation Rental -
Noise/Party
Vacation Rental - Excess
Parking/Parking in Street
or Yard
Vacation Rental -
Incessant Barking Dog
Vacation Rental - No
Exterior Sign
Vacation Rental - Trash
Related Concerns
Vacation Rental - NonCompliance With
Zoning/Building/Fire
Codes
Vacation Rental - Signed
Good Neighbor Policy
11 14
13 Resident Initiated Service
Calls
City Initiated Service Calls Citations Issued
Call/Citation Summary

12.0% 12.0%

52.0%

20.0%

4.0%
No Violation
Observed by
Officer/No Issue
Issued Written
Warning
Issued Citation Issues Resolved
Without Warning
Referred to
Outside Agency
Disposition Summary
Visit Big Bear Monthly Report March 2026
The Visit Big Bear Board of Directors held its regular monthly meeting on March 26, 2026, at the Big Bear Visitors Center and via Zoom. President Loren Hafen called the meeting to order at 8:00 a.m. and led the Pledge of Allegiance. Board members present included Christie Brewster, Nick Cargill, Frank Caruso, Danielle Goldsmith, Loren Hafen, and Nick Lanza. Clayton Shoemaker was absent. Visit Big Bear staff and members of the public were also present both in person and online.

During public comment, a community member raised concerns regarding local infrastructure, specifically potholes and road safety, and emphasized the importance of timely repairs to maintain both resident safety and the visitor experience. The speaker also encouraged stronger accountability and community engagement to address these issues and support Big Bear’s reputation as a tourism destination.

The Board approved the minutes from both the January 29, 2026 and February 26, 2026 meetings.

The Board reviewed and approved the FY 2026–2027 Marketing Framework, which outlines a comprehensive strategy focused on increasing year-round visitation and strengthening destination visibility. The plan reflects a strategic shift away from reliance on winter and snowbased travel, with increased emphasis on spring, summer, fall, and shoulder-season visitation.

Marketing efforts will begin earlier in the year, starting in March, to address post-winter demand and encourage earlier trip planning and booking behavior. The framework includes a full-funnel approach designed to move potential visitors from awareness through booking and repeat visitation, with BigBear.com serving as the central conversion platform. The plan also integrates the “Care for Big Bear” stewardship message across campaigns and emphasizes key audiences including families, younger travelers, multicultural audiences, and the Southern California drive market.

The Board also approved the FY 2026–2027 Budget, which includes projected revenues of $6,080,000 and expenditures of $6,061,672, resulting in a projected positive net position. The budget is structured to support strategic priorities such as destination marketing, event programming, public relations, visitor services, and tourism-related improvements. Major allocations include event funding, marketing and digital campaigns, public relations initiatives, visitor center operations, and administrative functions. The budget also incorporates Care for Big Bear co-branding where appropriate and emphasizes accountability and reporting across all spending categories.

The Board selected June 25, 2026 as the date for the Annual Meeting.

Staff provided marketing updates highlighting new and ongoing initiatives, including a partnership with AV Alta FC to promote Big Bear through in-game activations, commercials, and social media collaborations tied to upcoming global soccer events. A new monthly podcast has launched to position Big Bear as a premier destination for athletic training and recovery, featuring events such as Paddle Fest and Kodiak. Additional efforts include continued promotion of Restaurant Week, development of the visitor magazine, and planning for upcoming events such as the Big Bear Fun Run, Polar Plunge, and rodeo. Ongoing collaboration with Visit California and a focus on astro-tourism were also noted.

An update on Care for Big Bear included the launch of the Green Partner Program, designed to engage local businesses in adopting sustainable practices. The program is free to join and offers benefits through partnerships with Care for Big Bear and the California Green Business Network. Initial certifications are underway, with goals of aligning sustainability messaging across the destination and increasing awareness among both residents and visitors.

Staff also provided a member and partner overview, including continued collaboration with Discover Inland Empire to promote spring travel, new staff hires including an engagement coordinator and a Cal Poly-trained marketing coordinator, and increased participation from local businesses in marketing campaigns and events. Public relations efforts included submissions to Visit California highlighting sustainable travel and Western-themed experiences. Event planning updates included continued promotion of the Big Bear Fun Run, Polar Plunge, and rodeo, along with new initiatives such as MaiFest and wine walk activations.

Public relations and analytics updates showed strong performance, with media coverage reaching

4.8 billion impressions. Website traffic increased 27% year-over-year, driven by paid social and direct traffic, while Facebook generated 1.6 million views during the reporting period.

Upcoming meetings were scheduled for April 16, 2026, with the Events Committee at 8:00 a.m. and the Marketing Committee at 10:00 a.m., followed by the Board of Directors meeting on April 23, 2026, at 8:00 a.m. The meeting adjourned at 9:55 a.m.