Buena Park City Council
October 14, 2025

Project: CITY OF BUENA PARK - VALLEY VIEW STREET REHABI Date: 8/28/2025

SCHEDULE
14 Submitted by:

RKA Consulting Group
398 Lemon Creek Drive, Suite E
Walnut, CA 91789
www.rkagroup.com
(909) 594-9702
City of Buena Park
Proposal for: Valley View Street Rehabilitation Project (From South City Limits to North City Limits) Plans, Specification, and Estimate - Fee Proposal August 28, 2025
Submitted to:

Jason Tran, P .E.

Associate Engineer
Public Works Department
6650 Beach Boulevard
Buena Park, CA 90621

A Fee Proposal: Design Budget

Project
Principal
$210/hr
Project
Manager
$180/hr
Project
Engineer
$150/hr
Engineering
Technician
$110/hr
Survey
Subsconsultant
(Kelsoe)
Geotechnical
Subconsultant
(Sladden)
Total Fee
Design Tasks
Task 1 - Project Management 4 30 $ 6,240.00
Task 2 - Utility Coordination
Task 3 - Topographic Survey
Task 4 - Geotechnical Report
Task 5 - Plans, Specifications and Estimate (PS&E)
2 6
2 2
2 8
4 14
2 2
6 120
60 8 $ 4,480.00
$ 61,150.00
$ 32,775.00
60,490.00
4 100
38 $
2 $ 33,855.00
Task 5.1 - As-built Research and Field Investigation
Task 5.2 - Street Improvement Plan & Profiles
Task 5.3 - Traffic Control Plans (TCP)
16 480
80 $ 4,340.00
$ 106,280.00
$ 27,820.00
Task 5.4 - Engineer's Cost Estimate
Task 5.5 - Specifications
2 2
2 2
30 8
12 20
4 270
16 24
14 10
658
6 8
4 2
170
$ 4,920.00
$ 7,060.00
$ 6,560.00
$ 2,860.00
Task 6 - Permitting and Regulations
Task 7 - Bidding/Construction Support and As-built Drawings Total Labor Hours Total
Not-to-Exceed Fixed-Fee: $ 265,565.00
City of Buena Park
Engineering Design Services
PS&E for Valley View Street Rehabilitation
8/28/2025

FEE PROPOSAL- DESIGN BUDGET
The total cost for the services described herein shall be a fixed fee not to exceed $265,565.00. This fee is inclusive of all costs and is not subject to adjustment based on actual expenses incurred. i
October 14, 2025

NEW BUSINESS
Item No. 5C.

City Council Agenda Report

AGREEMENT WITH MOTOROLA SOLUTIONS FOR ANNUAL MAINTENANCE OF POLICE COMPUTER-AIDEDDISPATCH AND RECORDS MANAGEMENT SYSTEM WITH ADDITIONAL ENHANCED SERVICES

PREPARED BY PRESENTED BY
Nghia Nguyen, Police Captain Nghia Nguyen, Police Captain

DEPARTMENT HEAD APPROVAL CITY MANAGER APPROVAL
Frank Nunes, Chief of Police Aaron France, City Manager

RECOMMENDED ACTION
1) Approve a five-year agreement with Motorola Solutions for annual maintenance of the police department's Computer-Aided Dispatch and Records Management System (CAD/RMS) and enhanced services in the amount of$720,000; 2) Dispense with competitive bidding pursuant to Buena Park Municipal Code Section 3.28.080 (H),which allows the City Council to dispense with bidding when it is in the best interest of the City; 3) Authorize theCity Manager and City Attorney to make any necessary, non-monetary changes to the agreement; and, 4)Authorize the City Manager and City Clerk to execute the agreement.

PREVIOUS CITY COUNCIL ACTION
The Police Department has historically renewed CAD/RMS maintenance agreements on an annual basis.

DISCUSSION
Motorola Solutions has been a long-time strategic partner with the Buena Park Police Department, providingCAD/RMS services since 2004. It is in the City's best interest to continue this strategic partnership. The agreementsecures the annual CAD/RMS maintenance costs, which fluctuate between 5% and 7%, allowing the PoliceDepartment to better plan future budgets and avoid unexpected cost increases.

Additionally, this agreement seeks to enhance Police Department services by adding features such as upgraded online police reports, app-based mobile service for officers, access to commercial automated license plate readerdata, on-site evaluation and training by Motorola Flex employees, and software integration with other vendors.

The City Attorney has reviewed and approved the agreement.

BUDGET IMPACT
Funds for this item The total cost of the five-year agreement is $720,000. Year one includes a one-time set-up feein the amount of $160,000. Each additional year over the following four years is $140,000. (Account No. 11-650303-6240).

Attachments
Motorola Solutions Proposal & Motorola Master Services Agreement - 2025 - Revised with Attestation andApproval.pdf 2025.342 Motorola Solutions, Inc. (PD-N.Nguyen).pdf

The design, technical, and price information furnished with this proposal is proprietary information of Motorola Solutions, Inc. (Motorola). Such information is submitted with the restriction that it is to be used only for the evaluation of the proposal, and is not to be disclosed publicly or in any manner to anyone other than those required to evaluate the proposal, without the express written permission of Motorola Solutions, Inc.

MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or r egistered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2025 Motorola Solutions, Inc. All rights reserved.

Proposal
Buena Park Police Department
Flex Software,
CommandCentral and Vigilant
Upgrade

September 12, 2025

System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

Motorola Solutions, Inc.
500 W. Monroe Street Suite 4400
Chicago, IL 60661

September 12, 2025

Chief Frank Nunes
Buena Park Police Department
6640 Beach Blvd
Buena Park, CA 90621
[email protected]

Re: Flex Software, CommandCentral and Vigilant Upgrade

Dear Chief Nunes:

Motorola Solutions, Inc. (“Motorola”) is pleased to provide the attached Proposal to Buena Park PD. This Proposal is valid for 60 days from the date on this letter.

Motorola’s proposal is subject to the terms and conditions of the enclosed Motorola Solutions Customer Agreement (“MCA”). You may accept this Proposal by signing the attached MCA and sending your order to your Motorola Public Safety Solutions Consultant listed below.

Motorola appreciates your consideration of this proposal and hopes you will find it acceptable. Motorola would be pleased to address any concerns you might have, and we look forward to receiving your response.

Please feel free to contact your Motorola Public Safety Solutions Consultant with any questions:

Tally Gochis
Senior Account Manager
435-840-0198
[email protected]

Sincerely,
Motorola Solutions, Inc.

Tyler Holland
Area Sales Manager

System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

Table of Contents

Section 1
System Description .................................................................................................................. 5

1.1 The CommandCentral Platform ................................ ................................ .......................... 5

1.2 CommandCentral Community ................................ ................................ ............................ 5

1.2.1 Agency Page ............................................................................................................................................ 5

1.2.2 Digital Evidence Collection ....................................................................................................................... 6

1.2.3 Public Submissions .................................................................................................................................. 6

1.2.4 Custom Forms with GovOS Studio by Kofile ........................................................................................... 6

1.2.5 Crime Map ................................................................................................................................................ 7

1.2.6 Camera Registration ................................................................................................................................ 7

1.3 CommandCentral Community ................................ ................................ ............................ 7

1.3.1 Contract Administration and Project Initiation .......................................................................................... 7

1.3.2 Completion and Acceptance Criteria ........................................................................................................ 8

1.3.3 Project Roles and Responsibilities ........................................................................................................... 8

1.3.4 Planning and Discovery .......................................................................................................................... 11

1.3.5 CommandCentral Enablement ............................................................................................................... 12

1.3.5.1 Agency and User Setup .................................................................................................... 13

1.3.6 Environmental Design Considerations ................................................................................................... 13

1.3.7 Hardware/Software Installation and Configuration ................................................................................. 14

1.3.7.1 CloudConnect Installation and Configuration ................................................................... 14

1.3.8 Interfaces and Integration ....................................................................................................................... 14

1.3.8.1 Interface Installation and Configuration ............................................................................ 14

1.3.9 CommandCentral Solution Provisioning ................................................................................................ 15

1.3.10 CommandCentral Online Training .......................................................................................................... 15

1.3.11 Transition to Support and Customer Success ........................................................................................ 16 Section 2
Vigilant Investigative LPR Applications ............................................................................... 17

2.1 Investigative LPR Applications Solution Description................................ ....................... 17

2.1.1 VehicleManager...................................................................................................................................... 17

2.1.2 ComparisonManager .............................................................................................................................. 17

2.1.3 Commercial Data .................................................................................................................................... 18

2.1.4 API Solutions .......................................................................................................................................... 18

2.2 License Plate Recognition Technology Statement of Work................................ ............. 19

2.2.1 Overview ................................................................................................................................................. 19

2.2.2 Award, Administration, and Project Initiation ........................................................................................... 19

2.2.3 FBI-CJIS Security Policy – Criminal Justice Information ......................................................................... 20

2.2.3.1 CJIS Security Policy Compliance ...................................................................................... 20

2.2.3.2 Personnel Security – Background Screening .................................................................... 20

2.2.3.3 Security Awareness Training ............................................................................................ 20

2.2.3.4 CJIS Security Addendum .................................................................................................. 20

System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

2.2.3.5 Third Party Installer ........................................................................................................... 20

2.2.3.6 Completion Criteria ........................................................................................................... 21

2.2.4 Subscription Service Period .................................................................................................................... 21

2.2.5 Project Roles and Responsibilities Overview .......................................................................................... 21

2.2.5.1 Motorola Project Roles and Responsibilities (if applicable) ............................................... 21

2.2.6 Customer Support and Services Team .................................................................................................... 23

2.2.6.1 Customer Project Roles and Responsibilities (if applicable) ............................................. 23

2.2.7 IT Support ............................................................................................................................................... 24

2.2.8 Agency Manager ..................................................................................................................................... 24

2.2.9 Subject Matter Experts (SMEs) ............................................................................................................... 25

2.2.10 General Customer Responsibilities (If Applicable) .................................................................................. 25

2.2.11 Network and Hardware Requirements .................................................................................................... 26

2.2.12 Project Planning ...................................................................................................................................... 27

2.2.12.1 Project Planning Session (if applicable) ............................................................................ 27

2.2.12.2 Project Kickoff (if applicable) ............................................................................................. 28

2.2.13 Project Execution .................................................................................................................................... 29

2.2.13.1 Hardware Procurement and Installation (if applicable)...................................................... 29

2.2.14 Mobile LPR Camera System (If Applicable) ............................................................................................ 30

2.2.14.1 Fixed LPR Camera System Configuration (If Applicable) ................................................. 31

2.2.14.2 Automatic License Plate Recognition (ALPR) Commissioning (If Applicable) .................. 31

2.2.15 Software Installation and Configuration (if Applicable) ............................................................................ 32

2.2.15.1 Licensed Software for the Mobile LPR Solution ................................................................ 32

2.2.15.2 License Plate Recognition Technology ............................................................................. 32

2.2.15.3 CloudConnect Installation and Configuration (applicable for CommandCentral Aware purchase) Motorola Responsibilities ...................................................................................................... 33

2.2.15.4 CommandCentral Evidence (if applicable) ........................................................................ 33

2.2.15.5 Third-Party Interfaces (if applicable) ................................................................................. 33

2.2.16 System Training ...................................................................................................................................... 34

2.2.16.1 Online Training (if applicable) ........................................................................................... 34

2.2.16.2 Instructor-Led Training (On-Site and/or Remote, if applicable) ......................................... 35

2.2.17 Project Go-Live, Closure, And Handover to Support .............................................................................. 35

2.2.18 Assumptions ........................................................................................................................................... 36 Section 3
10-21 Police Phone Plus ........................................................................................................ 37

3.1 Statement of Work ................................ ................................ ................................ ............. 37

3.1.1 Overview ................................................................................................................................................. 37

3.1.2 Agency and User Setup ........................................................................................................................... 37

3.1.3 Motorola Responsibilities ........................................................................................................................ 37

3.1.4 Customer Responsibilities....................................................................................................................... 37

3.2 Online Terms Acknowledgement ................................ ................................ ..................... 38 Section 4
Product Description ............................................................................................................... 40 Section 5
Pricing Summary .................................................................................................................... 41

System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

5.1 Pricing ................................ ................................ ................................ ................................ 41

5.2 Pricing Detail................................ ................................ ................................ ...................... 41

5.3 Payment Terms ................................ ................................ ................................ .................. 43 Section 6
Contractual Documentation ................................................................................................... 44

Buena Park Police Department September 12, 2025
Flex Software, CommandCentral and Vigilant Upgrade
System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

Section 1
System Description

1.1 The CommandCentral Platform
This solution is part of Motorola Solutions’ CommandCentral platform, which provides interconnected solutions that unify data and streamline public safety workflows. Through single sign-on capabilities, your personnel can access all CommandCentral applications with one agency username and password for a more streamlined workflow. The CommandCentral platform puts your agency’s information to better use, improves safety for critical personnel, and helps keep your focus on the communities you serve.

CommandCentral is built to evolve over time, maximizing the value of existing investments while adopting new capabilities that better meet your personnel’s growing needs. With cloud-based services and an agile development methodology through constant user feedback, Motorola Solutions can rapidly deliver new features and functionality in a more manageable, non-intrusive way.

The CommandCentral End-to-End Platform

1.2 CommandCentral Community
Motorola Solutions’ CommandCentral Community enhances the partnership between your agency and the community. As the foundation for transparent community engagement, this solution streamlines the flow of information between your agency and the people you serve. CommandCentral Community’s toolkit helps build public trust and push your investment further. CommandCentral Community functionality can be integrated with the solutions your agency already uses to reduce the need for headcount and increase the value of community intelligence.

The CommandCentral Community experience centers around CityProtect.com.

This mobile-friendly webpage offers citizens a centralized set of tools to contribute to public safety. The tools and forms within CityProtect create a dialogue with your community and promote the value of citizen intelligence. Sharing and receiving important information is streamlined to make engagement easier.

1.2.1 Agency Page
This community solution provides a dedicated, public-facing webpage for your agency. The customizable page offers a unique URL to serve as the hub for community interaction with access to the tools for the public to connect with your agency.

Buena Park Police Department September 12, 2025
Flex Software, CommandCentral and Vigilant Upgrade
System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

The agency page shows quick, rotating messages—bulletins (up to five 244-character messages)—to keep the public informed. Your agency will control the order, schedule, and expiration date of these bulletins. The page also integrates an agency’s social media feeds to further unify communications.

1.2.2 Digital Evidence Collection
CommandCentral Community’s Digital Evidence Collection allows your agency to collect case-specific digital material without needing a personal device or physical storage, such as CDs, USBs, or other devices generally checked into physical evidence stores. This can be managed using the CommandCentral digital evidence management tools.

Digital Evidence Storage
The proposed solution includes a 1TB Storage Block to store your agency’s multimedia content. Additional storage blocks are available for expansion, if necessary.

Additional storage is purchasable to provide storage for multimedia content your agency produces to optimize and secure the data your personnel can retain. Please see the pricing section for the specific amount of additional storage included with your solution.

1.2.3 Public Submissions
The public can submit information online with an easy-to-use interface. There are multiple self-service form options for online submissions, including anonymous tipping, non-emergency online submissions, and digital evidence collection. Your agency can decide which of these forms to deploy and how to personalize these forms with built-in form management tools. The public can use these forms on CityProtect to submit tips, or they can use anonymous SMS communication. Together, these submissions help agencies build a more accurate operating picture using information from the community.

These public submissions are managed in one location and can be linked to your records to create a more efficient workflow. Submissions from the community are collected in the Community Inbox, where your agency can review submissions before they are entered into the master tables to avoid duplication. This leads to cleaner incident record data, while preserving the original record for future reference. The consolidated record view shows all linked submissions in one, complete location.

1.2.4 Custom Forms with GovOS Studio by Kofile
As part of this solution, CommandCentral Community adds custom forms to the available standard forms for public access. Through our partnership with Kofile, GovOS Studio (previously known as SeamlessDocs), your agency can create a form from scratch with simple form-building tools, or convert a PDF into a fillable form. A library of customizable templates is available to help fit the needs of your agency. Custom forms also enable online versions of forms to address specific state requirements.

As an agency with an active GovOS Studio contract, this solution will enable you to connect your custom GovOS Studio forms with the proposed CommandCentral Community solution.

Buena Park Police Department September 12, 2025
Flex Software, CommandCentral and Vigilant Upgrade
System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

1.2.5 Crime Map
CommandCentral Community’s Crime Map is built into the CityProtect home page. Crime Map automatically publishes crime data and incident information from your RMS or CAD system to an interactive, online map. This map keeps the public informed of local crime activity and offers visibility into your operations. CommandCentral Community’s Crime Map provides the following:
• Incident data display with up to hourly update.
• Primary Agency shapefile.
• Sex offender options.
• Crime data download option and action link.

Users can customize and manage data published on Crime Map so that only appropriate public information is shared.

1.2.6 Camera Registration
Camera Registration allows citizens to register their residential or commercial security cameras in CityProtect. Each community member can create a free CityProtect user account to manage their camera information. Your agency can then access the location of these cameras and contact the owner for potential video evidence. The data from these accounts is visualized in a variety of CommandCentral applications, such as CommandCentral Aware and CommandCentral Investigate.

1.3 CommandCentral Community
In accordance with the terms and conditions of the Agreement, this Statement of Work (SOW) defines the principal activities and responsibilities of all parties for the delivery of the Motorola Solutions, Inc. (Motorola) system as presented in this offer to Buena Park Police Department (hereinafter referred to as Customer). When assigning responsibilities, the phrase “Motorola” includes our subcontractors and third-party partners.

Deviations and changes to this SOW are subject to mutual agreement between Motorola and the Customer and will be addressed in accordance with the change provisions of the Agreement.

Unless specifically stated, Motorola work will be performed remotely. Customer will provide Motorola resources with unrestricted direct network access to enable Motorola to fulfill its delivery obligations.

Motorola’s Project Manager will use the SOW to guide the deployment process and coordinate the activities of Motorola resources.

The scope of this project is limited to supplying the contracted equipment and software as described in the Solution Description and system integration and/or subscription services as described in this SOW and contract agreements.

1.3.1 Contract Administration and Project Initiation
After the contract is dually executed, the project is set up in Motorola’s information and management systems, project resources are assigned, and Project Planning activities commence. Motorola and Customer will work to complete their respective responsibilities in accordance with the mutually agreed

Buena Park Police Department September 12, 2025
Flex Software, CommandCentral and Vigilant Upgrade
System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

upon and executed project schedule. Any changes in the project schedule will be mutually agreed upon via change order to avert delay.

1.3.2 Completion and Acceptance Criteria
Motorola’s work is considered complete upon Motorola completing the last task listed in a series of responsibilities or as specifically stated in Completion Criteria. Customer task completion will occur in a way that enables Motorola to complete its tasks without delay.

The Customer will provide Motorola with written notification that it does not accept the completion of a task or rejects a Motorola deliverable within five business days of completion or receipt of a deliverable.

As CommandCentral applications are provided as a subscription service, the subscription service period will begin upon activation of service.

Note - Motorola has no responsibility for the performance and/or delays caused by other contractors or vendors engaged by the Customer for this project, even if Motorola has recommended such contractors.

1.3.3 Project Roles and Responsibilities
Motorola Roles and Responsibilities
A Motorola team, made up of specialized personnel, will be assigned to the project under the direction of the Motorola Project Manager. Team members will be multi-disciplinary and may fill more than one role. Team members will be engaged in different phases of the project as necessary.

In order to maximize efficiencies, Motorola’s project team will provide services remotely via teleconference, web-conference, or other remote method in fulfilling its commitments as outlined in this SOW.

The personnel role descriptions noted below provide an overview of typical project team members. One or more resources of the same type may be engaged as needed throughout the project. There may be other personnel engaged in the project under the direction of the Project Manager.

Motorola’s project management approach has been developed and refined based on lessons learned in the execution of hundreds of system implementations. Using experienced and dedicated people, industry-leading processes, and integrated software tools for effective project execution and control, we have developed and refined practices that support the design, production, and validation required to deliver a high quality, feature-rich system.

Project Manager
A Motorola Project Manager will be assigned as the principal business representative and point of contact for the organization. The Project Manager’s responsibilities include the following:
• Manage the Motorola responsibilities related to the delivery of the project. • Maintain the project schedule and manage the assigned Motorola personnel and applicable subcontractors/supplier resources.
• Manage the Change Order process per the Agreement.
• Maintain project communications with the Customer.
• Identify and manage project risks.

Buena Park Police Department September 12, 2025
Flex Software, CommandCentral and Vigilant Upgrade
System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

• Collaborative coordination of Customer resources to minimize and avoid project delays. • Measure, evaluate, and report the project status against the Project Schedule. • Conduct remote status meetings on mutually agreed dates to discuss project status. • Provide timely responses to issues related to project progress.

Solutions Architect
The Solutions Architect is responsible for the delivery of the technical and equipment elements of the solution. Specific responsibilities include the following:
• Confirmation that the delivered technical elements and enablement of applications meets contracted requirements.
• Delivery of interfaces and integrations between Motorola products. • Engagement throughout the duration of the delivery.

Customer Success Advocate
A Customer Success Advocate will be assigned to the Customer post Go Live event. By being the Customer’s trusted advisor, the Customer Success Advocate’s responsibilities include the following:
• Assist the Customer with maximizing the use of their Motorola software and service investment. • Actively manage, escalate, and log issues with Support, Product Management, and Sales. • Provide ongoing customer communication about progress, timelines, and next steps. • Liaise with the Customer on industry trends and Motorola evolutions.

Customer Support Services Team
The Customer Support Services team provides ongoing support following commencement of beneficial use of the Customer’s System(s) as defined in the Agreement.

Customer Core Team, Roles and Responsibilities Overview The success of the project is dependent on early assignment of a Customer Core Team. During the Project Planning review, the customer will be required to deliver names and contact information for the below listed roles that will make up Customer Core Team. In many cases, the Customer will provide project roles that correspond with Motorola’s project roles. It is critical that these resources are empowered to make decisions based on the Customer’s operational and administration needs. The Customer Core Team should be engaged from project initiation through beneficial use of the system.

The continued involvement in the project and use of the system will convey the required knowledge to maintain the system post-completion of the project. In some cases, one person may fill multiple project roles. The Customer Core Team must be committed to participate in activities for a successful implementation. In the event that the Customer is unable to provide the roles identified in this section, Motorola may be able to supplement Customer resources at an additional price.

Project Manager
The Project Manager will act as the primary Customer point of contact for the duration of the project.

The Project Manager is responsible for management of any third-party vendors that are the Customer’s subcontractors. In the event that the project involves multiple agencies, Motorola will work exclusively with a single Customer-assigned Project Manager (the primary Project Manager). The Project Manager’s responsibilities include the following:
• Communicate and coordinate with other project participants.

Buena Park Police Department September 12, 2025
Flex Software, CommandCentral and Vigilant Upgrade
System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

• Manage the Customer project team, including timely facilitation of efforts, tasks, and activities. • Maintain project communications with the Motorola Project Manager. • Identify the efforts required of Customer staff to meet the task requirements and milestones in this SOW and Project Schedule.
• Consolidate all project-related questions and queries from Customer staff to present to the Motorola Project Manager.
• Review the Project Schedule with the Motorola Project Manager and finalize the detailed tasks, task dates, and responsibilities.
• Measure and evaluate progress against the Project Schedule. • Monitor the project to ensure resources are available as scheduled. • Attend status meetings.
• Provide timely responses to issues related to project progress. • Liaise and coordinate with other agencies, Customer vendors, contractors, and common carriers.
• Review and administer change control procedures, hardware and software certification, and all related project tasks required to maintain the Project Schedule. • Ensure Customer vendors’ adherence to overall Project Schedule. • Identify the resource with authority to formally acknowledge and approve Change Orders, approval letter(s), and milestone recognition certificates, as well as approve and release payments in a timely manner.
• Provide building access to Motorola personnel to all Customer facilities where system equipment is to be installed during the project. Temporary identification cards are to be issued to Motorola personnel, if required for access to facilities. • Ensure remote network connectivity and access to Motorola resources. • As applicable to this project, assume responsibility for all fees for licenses and inspections and for any delays associated with inspections due to required permits. • Provide reasonable care to prevent equipment exposure to contaminants that cause damage to the equipment or interruption of service.
• Ensure a safe work environment for Motorola personnel. • Provide signatures of Motorola-provided milestone certifications and Change Orders within five business days of receipt.

Application Administrator(s)
The Application Administrator(s) manage the Customer-owned provisioning maintenance and Customer code tables required to enable and maintain system operation. The Application Administrator’s involvement will start at the Enablement stage of the project. They are engaged throughout the project to ensure they are able to maintain the provisioning post-handoff. The Application Administrator’s responsibilities include the following:
• Participate in overall delivery activities to understand the software, interfaces, and functionality of the system.
• Authorize global provisioning choices and decisions, and be the point(s) of contact for reporting and verifying problems and maintaining provisioning.

Buena Park Police Department September 12, 2025
Flex Software, CommandCentral and Vigilant Upgrade
System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

• Obtain inputs from other user agency stakeholders related to business processes and provisioning.

IT Personnel
IT personnel provide required information related to LAN, WAN, and wireless networks. They will provide required information related to the devices and infrastructure related to servers, clients, radio, video, and other devices ancillary to the implementation. They must also be familiar with connectivity to internal, external, and third-party systems to which the Motorola system will interface.

General Customer Responsibilities
In addition to the Customer Responsibilities stated elsewhere in this SOW, the Customer is responsible for the following:
• All Customer-provided equipment, including hardware and third-party software, necessary for delivery of the System not specifically listed as a Motorola deliverable. This will include end user workstations, network equipment, telephone, cameras, sensors, and the like. • Configuration, maintenance, testing, and supporting the third-party systems the Customer operates which will be interfaced to as part of this project. • Customer is responsible for providing the Applications Programming Interface (API) or Software Development Kit (SDK) software licenses and documentation that details the integration process and connectivity for the level of interface integration defined by Motorola. • Communication between Motorola and Customer’s third-party vendors, as required, to enable Motorola to perform its duties.
• Active participation of Customer Core Team in project delivery meetings and working sessions during the course of the project. Customer Core Team will possess requisite knowledge of Customer operations and legacy system(s) and possess skills and abilities to operate and manage the system.
• The provisioning of Customer code tables as requested by Motorola. This information must be provided in a timely manner in accordance with the Project Schedule. • Electronic versions of any documentation associated with the business processes identified. • Providing a facility with the computer and audio-visual equipment for work sessions. • Ability to participate in remote project meeting sessions using Google Meet or a mutually agreeable, Customer-provided, alternate remote conferencing solution. • Compliance with carrier guidelines.
• Adding message and data rates pricing disclosures anywhere an SMS keyword and/or shortcode is advertised, in compliance with carrier guidelines. • Removing references to the SMS keyword and/or shortcode upon termination of the contract.

1.3.4 Planning and Discovery
A clear understanding of the needs and expectations of both Motorola and the Customer are critical to the successful implementation and ongoing operation of CommandCentral. In order to establish initial expectations for system deployment and to raise immediate visibility to ongoing operation and maintenance requirements, Motorola will work with the Customer to help understand the impact of introducing a new solution and your preparedness for the implementation and support of the CommandCentral system.

Buena Park Police Department September 12, 2025
Flex Software, CommandCentral and Vigilant Upgrade
System Description

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions Confidential Restricted

Shortly after contract signing, Motorola will conduct a one-on-one teleconference with the Customer Project Manager to review the task requirements of each phase of the project and help to identify areas of potential risk due to lack of resource availability, experience, or skill.

The teleconference discussion will focus on the scope of implementation requirements, resource commitment requirements, cross-functional team involvement, a review of the required technical resource aptitudes and a validation of existing skills, and resource readiness in preparation for Enablement and Project Kickoff meeting.

Motorola Responsibilities
• Make initial contact with the Customer Project Manager and schedule the Pre-Implementation Review.
• Discuss the overall project deployment methodologies, inter-agency/inter-department decision considerations and third-party engagement/considerations, as applicable. • Discuss Customer involvement in system provisioning and data gathering to understand scope and time commitment required.
• Discuss the Learning eXperience Portal (LXP) training approach. • Review the Implementation Packet.
• Review the roles of the project participants to identify communication flows and decision-making authority between project participants.
• Review the resource and scheduling requirements.
• Review the teams’ interactions (meetings, reports, milestone acceptance) and Customer participation.
• Obtain and complete all paperwork and/or forms (i.e. fingerprints, background checks, card keys, and any other security requirement) required of Motorola resources to gain access to each of the sites identified for this project.
• Coordinate enabling designated Customer Application Administrator with access to the LXP and CommandCentral Admin Portal.

Customer Responsibilities
• Provide Motorola with the names and contact information for the designated LXP and application administrators.
• Acknowledge understanding of the Implementation Packet. • Review the roles of the project participants to identify communication flows and decision-making authority between project participants.
• Provide VPN access to Motorola staff to facilitate delivery of services described in this SOW. • Validate any necessary non-disclosure agreements, approvals, and other related issues are complete in time so as not to introduce delay in the project schedule. Data exchange development must adhere to third-party licensing agreements.

1.3.5 CommandCentral Enablement
The Customer will work with Motorola on setup and configuration of the Customer’s firewall in order to allow traffic from CommandCentral.

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1.3.5.1 Agency and User Setup
The Customer’s agency(s) and CommandCentral users must be provisioned within the CommandCentral cloud platform using the CommandCentral Admin Console. The provisioning process allows the agency(s) to define the specific capabilities and permissions of each user.

Motorola Responsibilities
• Use the CommandCentral Admin tool to establish the Customer and the Customer’s agency(s) within the CommandCentral cloud platform. This activity is completed during the order process. • Provision agency’s CommandCentral initial users and permissions.

Customer Responsibilities
• Identify an Application Administrator(s).
• Ensure all Application Administrator(s) complete the CommandCentral Admin training. • Use the CommandCentral Admin Console to set up CommandCentral administration and user passwords, and provision agency’s CommandCentral users and permissions.

Completion Criteria
Initial agencies and users have been configured.

1.3.6 Environmental Design Considerations
The following environmental requirements must be met by Customer no later than the beginning of the Enablement in order to enable Motorola to complete installation activities presented in this SOW:
• Provide connectivity between the various networks.
• Provide VPN remote access for Motorola deployment personnel to configure the system and for Customer Support to conduct diagnostics.
• Provide backup power, as necessary.
• Provide Internet access to CommandCentral server(s). This includes software licenses and media and installation support from the Customer’s IT personnel. • Responsible for any electrical or infrastructure improvements required at the Customer’s facility are the responsibility of the Customer.
• Provide backhaul equipment, installation, and support costs. • Provide devices such as workstations, tablets, and smartphones with Internet access in order to use the CommandCentral solution. Chrome Browser is recommended for optimal performance.

CommandCentral workstations to support MS Windows 10 Enterprise. Customer will provide Antivirus software for the CommandCentral client(s).
• Existing APX subscribers will be at software version R15.00.00 or later and equipped with GPS and IV&D options in order to use the Location on PTT feature. • Provide Motorola access with administrative rights to Active Directory for the purpose of installation/configuration and support.
• If interfaces are being included in this offer, the Customer is responsible for all necessary third- party upgrades of their existing system(s) as may be required to support the CommandCentral solution. Our offer does not include any services, support, or pricing to support Customer third- party upgrades.

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• If interfaces are being included in this offer, the Customer is responsible to mitigate the impact to third-party systems, to include CommandCentral interfaces that result from the customer upgrading a third-party system. Motorola strongly recommends working with Motorola to understand the impact of such upgrades prior to taking any upgrade action. • Provide all environmental conditions as outlined in the Solution Description, such as power and network requirements.

1.3.7 Hardware/Software Installation and Configuration

1.3.7.1 CloudConnect Installation and Configuration
Motorola Responsibilities
• Verify remote access capability.
• Remotely configure CloudConnect Virtual Machine within the Cloud Anchor Server. • Configure network connectivity and test connection to the CloudConnect Virtual Machine.

Customer Responsibilities
• Give Motorola two static IP addresses, corresponding subnet masks/default gateway, and available NTP and DNS IP to the CloudConnect Server.

Completion Criteria
CloudConnect Virtual Machine configuration is complete.

1.3.8 Interfaces and Integration
The installation, configuration, and demonstration of interfaces may be an iterative series of activities depending upon access to third-party systems. Interfaces will be installed and configured in accordance with the project schedule. Integrations of functionality between Motorola-developed products will be completed through software installation and provisioning activities in accordance with the Project Schedule dates. Integration activities that have specific requirements will be completed as outlined in this SOW.

1.3.8.1 Interface Installation and Configuration
Installation and configuration of interfaces will be completed in accordance with the System Description.

Connectivity will be established between the Motorola system and the external and/or third-party systems to which the contracted software will interface. Motorola will configure the system to support each contracted interface. The Customer is responsible for engaging third-party vendors if and as required to facilitate connectivity and validating of the interfaces.

Motorola Responsibilities
• Establish connectivity to external and third-party systems. • Configure interfaces to support the functionality described in the Solutions Description. • Demonstrate the interface usability in accordance with the Project Validation Plan.

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Customer Responsibilities
• Act as liaison between Motorola and third-party vendors or systems as required to establish interface connectivity with the Motorola system.
• Provide personnel proficient with and authorized to make changes to the network and third-party systems to support Motorola’s interface installation efforts. • Provide network connectivity between the CommandCentral Solution and the third-party systems for interface installation and configuration. Act as liaison between Motorola and third- party vendors or systems as required to establish connectivity with the CommandCentral Solution.

Completion Criteria
Interface and integration tasks are considered complete upon demonstration of the functionality.

Note - Unknown circumstances, requirements, and anomalies at the time of initial design can present difficulties in interfacing the CommandCentral Solution to some third-party applications. These difficulties could result in a poorly performing or even a non–functional interface. At such time that Motorola is provided with information and access to systems, Motorola will be able to mitigate these difficulties. If Motorola mitigation requires additional third-party integration, application upgrades, API upgrades, and/or additional software licenses those costs will need to be addressed through the change provision of the contract.

1.3.9 CommandCentral Solution Provisioning
Motorola will discuss industry best practices, current operations environment and subsystem integration in order to determine the optimal configuration for the CommandCentral Solution.

Motorola Responsibilities
• Using the CommandCentral Admin Console, provision users, groups, and rules based on Customer Active Directory data.

Customer Responsibilities
• Supply the access and credentials to Customer’s Active Directory for the purpose of Motorola conducting CommandCentral Solution provisioning.
• Respond to Motorola inquiries regarding users/groups/agency mapping to CommandCentral Solution functionality.

Completion Criteria
CommandCentral Solution provisioning is complete upon Motorola completing provisioning activities and delivering Customer administrator credentials.

1.3.10 CommandCentral Online Training
Online training is made available to you via Motorola LXP. This subscription service provides you with continual access to our library of online learning content and allows your users the benefit of learning at times convenient to them. Content is added and updated on a regular basis to keep information current.

This training modality allows the Customer to engage in training when convenient. All training, unless explicitly specified and defined, is online, computer-based, self-paced learning.

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Motorola Responsibilities
• Designate a LXP Administrator to work with the Customer. • Establish an accessible instance of the LXP for the Customer. • Organize content to align with the Customer’s selected technologies. • Create initial Customer user accounts and a single Primary Administrator account. • During on-boarding, assist the Customer with LXP usage by providing training and job aids as needed.
• Create and maintain user role Learning Paths defined by the Customer. • Install security patches when available.
• Perform scheduled maintenance. Notify the Customer 24 hours in advance of scheduled maintenance.
• Provide technical support for user account and access issues, base system functionality, and Motorola-managed content.
• Monitor the Learning Subscription server. Provide support for server incidents.

Customer Responsibilities
• Provide user information for the initial creation of accounts. • Provide network and internet connectivity for the Customer’s users to access the LXP. • The customer's primary LXP administrator should complete the following self-paced training:

Learning Experience Portal (LXP) Introduction online course (LXP0001), LXP Primary Site Administrator Overview online course (LXP0002), and LXP Group Administrator Overview (LXP0003).
• Advise agency learners of the availability of training via the LXP. • Ensure users complete LXP training in accordance with the Project Schedule. • Order and maintain subscriptions to access Motorola’s LXP. • Contact Motorola to engage Technical Support when needed.

1.3.11 Transition to Support and Customer Success
Customer Success is the main point of contact as you integrate this solution into your agency’s business processes. Our Customer Support team will be the point of contact for technical support concerns you might have and can be reached either by phone or by emailing support.

Motorola Responsibilities
• Transition Customer to Motorola Customer Support.
• Supply Customer with instructions when engaging support.

Customer Responsibilities
• Provide Motorola with specific contact information for those users authorized to engage Motorola’s support.
• Engage the Motorola support organization as needed.

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Section 2
Vigilant Investigative LPR
Applications

2.1 Investigative LPR Applications Solution Description

2.1.1 VehicleManager
VehicleManager is a vehicle location intelligence solution that builds on traditional license plate recognition with patented, powerful analytics, transforming license plate data into actionable intelligence.

Key Features and Benefits:
• Advanced Search Capabilities: Easily search and review vehicle location history, predict future locations, and conduct complete and partial plate searches with date and time filters.
• Comprehensive Data Display: View detection data on a timeline and map, integrated with Google Street View for detailed location insights.
• Geo-Fence and Filter Options: Create geo-fences, set time and date ranges, and apply vehicle year, make, and model filters to refine search results. • Associated Analytics: Identify vehicles traveling with or parked near a target vehicle, enhancing situational awareness.
• Hot List Management and Alerts: Configure hot lists and receive alerts when vehicles of interest are detected, with options for sharing lists with partner agencies. • Secure Data Management: Manage LPR camera systems, integrate data from various sources, control data retention based on local laws, and share data securely using built-in MOU templates.
• Robust Security Measures: Ensure data protection with end-to-end encryption, user authentication, detailed audit logs, and routine system updates for security and new features.

2.1.2 ComparisonManager
ComparisonManager is an image comparison software suite with a human-in-the-loop approach, designed to assist law enforcement investigations by enhancing the efficiency and accuracy of visual data analysis while maintaining ethical standards.

Key Features and Benefits:
• Human-Centric Image Analysis: Empower investigators with powerful tools to focus on critical investigation while leveraging human judgment and expertise.

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• Built-In Image Enhancement Tools: Optimize image quality and search parameters with configurable tools, including overlap, blend, landmark, and 3D comparison features. • Courtroom-Ready Reports: Generate detailed forensic reports that meticulously document image comparisons, supporting the issuance of arrest and search warrants. • Ethical and Transparent Operations: Ensure public trust with transparent, auditable technology, regular audits, and adherence to industry best practices. • Collaborative Data Sharing: Enhance investigations by sharing booking images across agencies, facilitating the identification of repeat offenders and cross-jurisdictional criminal activities.
• User Responsibility and Control: Emphasize user-driven comparisons rather than relying solely on artificial intelligence, ensuring accountability and reducing biases. • Comprehensive Training: Benefit from training rooted in case law, provided by former law enforcement officers, to ensure ethical and effective use of the software.

2.1.3 Commercial Data
Commercial Data is a subscription service providing access to over 17 billion commercial license plate recognition (LPR) scans. This commercial data set is maintained separately from law enforcement and enterprise data to meet CJIS compliance requirements.

Key Features and Benefits:
• Extensive Data Access: Access a vast database of commercial LPR scans, enhancing vehicle location insights with a greater quantity of data points. • Compliance and Security: Ensure data integrity and compliance with CJIS requirements by maintaining separate databases for commercial and law enforcement data. • Improved Location Insights: Leverage the extensive commercial dataset to generate more accurate and comprehensive vehicle location insights.

2.1.4 API Solutions
Motorola's API solutions, including TAS and Plate Query APIs, allow for ad-hoc plate queries and real-time alert requests from the VehicleManager platform. These APIs facilitate seamless integration with internal and third- party systems to enhance data accessibility and operational efficiency.

Key Features and Benefits:
• Real-Time Data Access: Perform ad-hoc plate queries and receive near real-time alerts, ensuring timely and relevant information for decision-making. • Extensive Integration Capabilities: Integrate with a wide range of Motorola products and third- party applications, creating a cohesive data ecosystem. • Customizable Solutions: Offer customizable API solutions tailored to specific operational requirements, providing flexibility and scalability.
• Enhanced Operational Efficiency: Streamline operations by integrating various data sources and systems, improving overall data management and utilization.

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• Seamless Updates and Security: Benefit from regular updates and robust security measures to ensure the integrity and reliability of integrated systems.

2.2 License Plate Recognition Technology Statement of
Work

2.2.1 Overview
This Statement of Work (SOW) outlines the responsibilities of Motorola Solutions, Inc. (Motorola) and the Customer for the implementation of fixed or mobile License Plate Recognition (LPR) technology(s) and your License Plate Recognition Technology solution, if Deployment or Installation Services are purchased as part of the Contract. For the purpose of this SOW, the term “Motorola” may refer to our affiliates, subcontractors, or certified third-party partners. A third-party partner(s) (Motorola-certified installer) will work on Motorola’s behalf to install your License Plate Recognition Technology system(s) (if applicable).

This SOW addresses the responsibilities of Motorola and the Customer that are relevant to the implementation of the hardware and software components listed in the Solutions Description. Any changes or deviations from this SOW must be mutually agreed upon by Motorola and the Customer and will be addressed in accordance with the change provisions of the Contract. The Customer acknowledges any changes or deviations from this SOW may incur additional cost.

Motorola and the Customer will work to complete their respective responsibilities in accordance with the Project Schedule. Any changes to the Project Schedule must be mutually agreed upon by both parties in accordance with the change provisions of the Contract.

Unless specifically stated, Motorola will perform the work remotely. The Customer will provide Motorola personnel with access to their network and facilities so Motorola is able to fulfill its obligations. The Customer is responsible for acquisition and use of a remote access tool that complies with the regulations controlling use of the remote access tool. All work will be performed during normal business hours based on the Customer’s time zone (Monday through Friday from 8:00 a.m. to 5:00 p.m.).

The number and type of software subscription licenses, products, or services provided by Motorola are specifically listed in the Contract and referenced in the SOW. Services provided under this SOW are governed by the mutually executed Contract between the parties, or Motorola’s Master Customer Agreement and applicable addenda (“Contract”).

2.2.2 Award, Administration, and Project Initiation
Project Initiation and Planning will begin following the execution of the Contract between Motorola and the Customer. At the conclusion of Project Planning, Motorola’s Project Manager (PM) will begin status meetings and provide status reports on a regular cadence with the Customer’s PM. The status report will provide a summary of activities completed, activities planned, progress against the project schedule, items of concern requiring attention, as well as, potential project risks and agreed upon mitigation actions.

Motorola utilizes Google Meet as its teleconference tool. If the Customer desires to use an alternative teleconferencing tool, any costs incurred from the use of this alternate teleconferencing tool will be the responsibility of the Customer.

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2.2.3 FBI-CJIS Security Policy – Criminal Justice Information

2.2.3.1 CJIS Security Policy Compliance
Motorola does not believe our LPR and License Plate Recognition Technology offerings require compliance with the FBI-CJIS Security Policy (CJISSECPOL) based on the definition in Section 4 of CJISSECPOL and how the FBI-CJIS defines Criminal Justice Information. However, Motorola does design its products with the
CJISSECPOL security controls as a guide. Motorola’s LPR system design and features support best practice security controls and policy compliance. In the event of a CJIS technical audit request, Motorola will support the Customer throughout this process.

2.2.3.2 Personnel Security – Background Screening
Motorola will assist the Customer with completing the CJIS Security Policy Section 5.12 Personnel Security related to authorized personnel background screening when requested to do so by the Customer. Based on Section 5.12, a Motorola employee is defined as someone who is required to be on the Customer’s property with unescorted access. Motorola employees will also have access to the Customer’s network(s) and stored information. Motorola has remote access tools to support virtual escorted access to on-premises customer assets.

Additionally, Motorola performs independent criminal background investigations including name based background checks, credential and educational vetting, credit checks, U.S. citizen and authorized worker identity verification on its employees.

Motorola will support the Customer in the event of a CJIS audit request to validate employees assigned to the project requiring CJIS Section 5.12 Personnel Security screening and determine whether this list is up to date and accurate. Motorola will notify the Customer within 24 hours or next business day of a personnel status change.

2.2.3.3 Security Awareness Training
Motorola requires all employees who will support the Customer to undergo Level 3 Security Awareness Training provided by Peak Performance and their CJIS online training platform. If the Customer does not have access to these records, Motorola can facilitate proof of completion. If the Customer requires additional and/or separate training, Motorola will work with the Customer to accommodate this request at an additional cost.

2.2.3.4 CJIS Security Addendum
Motorola requires all employees directly supporting the Customer to sign the CJIS Security Addendum if required to do so by the Customer.

2.2.3.5 Third Party Installer
The Motorola-certified third party installer will work independently with the Customer to complete the Section 5.12 Personnel Security checks, complete Security Awareness Training and execute the CJIS Security Addendum.

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2.2.3.6 Completion Criteria
The project is considered complete once Motorola has completed all responsibilities listed in this SOW.

The Customer’s task completion will occur based on the Project Schedule to ensure Motorola is able to complete all tasks without delays. Motorola will not be held liable for project delays due to incomplete Customer tasks.

The Customer must provide Motorola with written notification if they do not accept the completion of Motorola responsibilities. Written notification must be provided to Motorola within ten (10) business days of task completion. The project will be deemed accepted if no written notification is received within ten (10) business days.

In the absence of written notification for non-acceptance, beneficial use will occur thirty (30) days after functional demonstration of the system.

2.2.4 Subscription Service Period
If the contracted system includes a subscription, the subscription service period will begin upon the Customer’s receipt of credentials for access. The provision and use of the subscription service is governed by the Contract.

2.2.5 Project Roles and Responsibilities Overview

2.2.5.1 Motorola Project Roles and Responsibilities (if applicable) The Motorola Project Team will be assigned to the project under the direction of the Motorola Project Manager. Each team member will be engaged in different phases of the project as necessary. Some team members will be multi-disciplinary and may fulfill more than one role.

In order to maximize effectiveness, the Motorola Project Team will provide various services remotely by teleconference, web-conference, or other remote method in order to fulfill our commitments as outlined in this SOW.

Our experience has shown customers who take an active role in the operational and educational process of their system realize user adoption sooner and achieve higher levels of success with system operation. The subsections below provide an overview of each Motorola Project Team Member.

Project Manager (PM)
The PM will be the principal business representative and point of contact for Motorola. The PM’s responsibilities may include but are not limited to:
• Manage Motorola responsibilities related to the delivery of the project. • Maintain the Project Schedule, and manage assigned Motorola personnel, subcontractors, and suppliers as applicable.
• Coordinate schedules of assigned Motorola personnel, subcontractors, and suppliers as applicable.
• Maintain project communications with the Customer.
• Identify and manage project risks.
• Coordinate collaboration of Customer resources to minimize project delays.

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• Evaluate project status against Project Schedule.
• Conduct status meetings on mutually agreed upon dates to discuss project status. • Provide timely responses to Customer inquiries and issues related to project progress. • Conduct status calls with the Customer throughout the Project up to and including Go-Live.

System Technologist
The System Technologist (ST) will work with the Customer’s Project Team on:
• Camera programing
• Camera alignment
• Licensed Software Training
• Develop and submit Start Up and Commissioning Sign Off (SSU&C) Technical Trainer / Instructor
The Technical Trainer / Instructor provides training in accordance with the Training Plan provided to the Customer.

Motorola-Certified Installer
The Motorola-certified installer is primarily responsible for installing in-car and fixed LPRs. There are specific requirements the 3rd party partner must meet in order to be considered a Motorola-certified installer, and they include (but are not limited to) the following:

Required Training
• SSU&C Onsite Training
- Included Certification testing completed and passed
• Networking (must meet one of the following three requirements) - CompTia Network + Certification
- Networking Degree in IT
- Basic Networking RDS003
• ASE Certification for Mobile Installers
• Electrical Certification
- Electrical Certification/Permitting
▪ Low Voltage Certification
▪ High Voltage Certification
• Equipment Certification
- Bucket Truck Certification
- Any applicable testing equipment certification
Other responsibilities the Motorola-certified installer may be involved in include the fixed and/or mobile installation of cellular routers, wired networks, poles, trenching, and conduit runs as well as the manufacturing and/or service of trailers. These activities will only be completed by Motorola if Motorola quotes these services; otherwise, the completion of these services are solely the responsibility of the Customer.

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2.2.6 Customer Support and Services Team
The Customer Support and Services Team will provide on-going support to the Customer following Go- Live and final acceptance of the project.

2.2.6.1 Customer Project Roles and Responsibilities (if applicable) Motorola has defined key resources that are critical to this project and must participate in all the activities defined in this SOW. During the Project Planning phase, the Customer will be required to provide names and contact information for the roles listed below. It is critical that these resources are empowered to make decisions based on the Customer’s operational and administration needs. The Customer Project Team will be engaged from Project Initiation through Beneficial Use of the system. In the event the Customer is unable to provide the resources identified in this section, Motorola may be able to supplement these resources at an additional cost.

Project Manager
The PM will act as the primary point of contact for the duration of the project. In the event the project involves multiple locations, Motorola will work exclusively with the Customer’s primary PM. The PM’s responsibilities will include, but are not limited to:
• Communicate and coordinate with other project participants. • Manage the Customer Project Team including subcontractors and third-party vendors. This includes timely facilitation of tasks and activities.
• Maintain project communications with the Motorola PM. • Identify tasks required of Customer staff that are outlined in this SOW and the Project Schedule. • Consolidate all project inquiries from Customer staff to present to Motorola PM. • Approve a deployment date offered by Motorola.
• Review Project Schedule with the Motorola PM and finalize tasks, dates, and responsibilities. • Measure and evaluate progress against the Project Schedule. • Monitor project to ensure resources are available as required. • Attend status meetings.
• Provide timely responses to issues related to project progress. • Liaise and coordinate with other agencies, Customer vendors, contractors, and common carriers. • Review and administer change control procedures, hardware and software certification, and all related project tasks required to meet the deployment date. • Ensure Customer vendors’ readiness ahead of the deployment date. • Assign one or more personnel to work with Motorola staff as needed for the duration of the project, including one or more representatives from the IT department. • Identify a resource with authority to formally acknowledge and approve milestone recognition certificates, as well as, approve and release payments in a timely manner. • Provide Motorola personnel with access to all Customer facilities where system equipment is to be installed. Temporary identification cards are to be issued to Motorola personnel, if required for access.

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• Ensure remote network connectivity and access for Motorola resources, if applicable to the solution.
• Assume responsibility for all fees pertaining to licenses, permits, inspections and any delays associated with inspections due to required permits as applicable to this project. • Provide reasonable care to prevent equipment exposure from contaminants that may cause damage to the equipment or interruption of service.
• Ensure a safe working environment for Motorola personnel. • Identify and manage project risks.
• Provide signature(s) of Motorola-provided milestone recognition certificate(s) within ten (10) business days of receipt.

2.2.7 IT Support
IT Support manages the technical efforts and ongoing activities of the Customer’s system. IT Support will be responsible for managing Customer provisioning and providing Motorola with the required information for LAN, WAN, server and client infrastructure.

The IT Support Team responsibilities include but are not limited to:
• Participate in delivery and training activities to understand the software and functionality of the system.
• Participate with Customer Subject Matter Experts (SMEs) during the provisioning process and associated training.
• Authorize global provisioning decisions and be the Point of Contact (POC) for reporting and verifying problems.
• Monitor firmware updates
• Implement changes to Customer infrastructure in support of the proposed system.

2.2.8 Agency Manager
The Agency Manager will act as the primary POC upon project completion. • Push internal requests for updates through appropriate channels • Monitor all firmware updates and all other security measures for physical hardware as required by the Customer internal policies
• Administer users
• Audit reports
• Manage Hotlist and Hotlist functionality
• Attend Agency Manager training
• Oversee or act as the training POC
• Ensure all Authorized Users are aware of usage restrictions and any applicable terms related to the use of the LPR System
• Controls appropriate use and data storage policies as well as procedures for the data maintained outside the LPR system. This includes when any information is disseminated, extracted or exported out of the LPR system
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• Controls and is responsible for developing the policies, procedures, and enforcement for applying deletion/purging and dissemination rules to information within and outside of the LPR system.
• Ensure data and system protection strategies are accomplished through the tools provided by Motorola for account and user management features along with audit and alert threshold features.

2.2.9 Subject Matter Experts (SMEs)
SMEs are a core group of users involved with the analysis, training and implementation process. The SMEs should be experienced users in their own respective field (evidence, dispatch, patrol, etc.) and should be empowered by the Customer to make decisions based on workflows and department policies related to the proposed system.

2.2.10 General Customer Responsibilities (If Applicable) In addition to the Customer responsibilities listed above, the Customer is responsible for the following:
• Customer Site. If the Solution is to be installed at a Customer location (“Site”), the Solution will only be installed and/or evaluated at the Customer sites identified. • Customer will be responsible for providing all necessary permits, licenses, and other approvals necessary for the installation and use of the Products and the performance of the Services at each applicable Site, including for Motorola to perform its obligations hereunder, and for facilitating Motorola’s access to the Sites. This includes, but is not limited to providing a traffic safety plan to facilitate the safe deployment of all Equipment that is installed on, over, or near Sites with active roadways. No waivers of liability will be imposed on Motorola or its subcontractors by Customer or others at Customer facilities or other Sites, but if and to the extent any such waivers are imposed, the Parties agree such waivers are void. The Equipment used for the Services will only be located at such site. • If the Solution is to be accessed remotely, Customer will only access Solution in the manner described by Solution documentation or as otherwise instructed by Motorola. • Site Conditions and Issues. Customer will ensure that (a) all Sites are safe and secure, (b) Site conditions meet all applicable industry and legal standards (including standards promulgated by OSHA or other governmental or regulatory bodies), (c) to the extent applicable, Sites have adequate physical space, air conditioning, and other environmental conditions, electrical power outlets, distribution, equipment, connections, and telephone or other communication lines (including modem access and interfacing networking capabilities), and (d) Sites are suitable for the installation, use, and maintenance of the Products and Services. This Agreement is predicated upon normal soil conditions as defined by the version of E.I.A. standard RS-222 in effect on the Effective Date.
• All costs associated with permitting.
• Supply a proper power source to all Motorola Solutions provided equipment. • Provide ALL points of attachment for hardware that include fixed LPR Cameras and associated equipment and ensuring all equipment is attached in accordance with local policies and codes. • Supply any new infrastructure required to mount or attach the Motorola Solutions hardware to. • Trenching as required for the purpose of running electrical power Buena Park Police Department September 12, 2025
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• All poles and existing infrastructure that are not being purchased from Motorola as part of the LPR solution.
• All Utility locates needed for impacted areas.
• Providing the communications point of attachment for each site. • When cellular service is used as the point of connection, customer is responsible for providing cellular service and SIM cards if they are not being purchased from Motorola as part of the LPR solution.
• All Customer-provided equipment, including third-party hardware and software needed for the proposed system but not listed as a Motorola deliverable. Examples include end user workstations, network equipment, etc.
• Configure, test, and maintain third-party system(s) that will interface with the proposed system. • Establish an Application Programming Interface (API) for applicable third-party system(s) and provide documentation that describes the integration to the Motorola system. • All work is to be performed by Motorola-certified installers. The Customer is responsible for work performed by non-certified installers.
• Upgrades to Customer’s existing system(s) in order to support the proposed system. • Mitigate the impact of upgrading Customer third-party system(s) that will integrate with the proposed system. Motorola strongly recommends working with the Motorola Project Team to understand the impact of such upgrades prior to taking action. • Electronic versions of any documentation associated with business processes identified. • Ability to participate in remote project meetings using Google Meet or a mutually agreed upon Customer- provided remote conferencing tool.
• Manage the Hotlist in accordance with the rules and regulations of the Customers State.

Motorola is not responsible for any delays that arise from Customer’s failure to perform the responsibilities outlined in this SOW or delays caused by Customer’s third-party vendor(s) or subcontractor(s).

2.2.11 Network and Hardware Requirements
The following requirements must be met by the Customer prior to Motorola installing the proposed system:
• Provide network connectivity for the transfer and exchange of data for the proposed system. • Provide remote access for Motorola personnel to configure the system and conduct diagnostics. • Provide Internet access to fixed and mobile equipment. • Provide devices such as workstations, tablets, and smartphones with Internet access for system usage. Chrome is the recommended browser for optimal performance. The workstations must support MS Windows 11 Enterprise.
• Provide and install antivirus software for workstation(s). • Provide Motorola with administrative rights to Active Directory for the purpose of installation, configuration, and support (if applicable).
• Ensure required traffic is routed through Customer’s firewall.

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Motorola is not responsible for any costs or delays that arise from Customer’s failure to meet network and hardware requirements.

2.2.12 Project Planning
A clear understanding of the needs and expectations of Motorola and the Customer is critical to fostering a collaborative environment of trust and mutual respect. Project Planning requires the gathering of specific information to set clear project expectations and guidelines, as well as lay the foundation for a successful implementation.

2.2.12.1 Project Planning Session (if applicable)
A Project Planning Session will be scheduled after the Contract has been executed. The Project Planning Session is an opportunity for the Motorola and Customer PM to meet prior to the Project Kickoff Meeting and review key elements of the project and expectations. Depending on the items purchased, the agenda will typically include:
• A high level review of the following project elements:
- Contract documents.
- A summary of contracted applications and hardware as purchased. - Customer’s involvement in project activities to confirm understanding of scope and required time commitments.
- A high level Project Schedule with milestones and dates. • Confirm CJIS background investigations and fingerprint requirements for Motorola employees and/or subcontractors.
• Confirm Customer location for Motorola to ship their equipment for installation.

Motorola Responsibilities
• Schedule the remote Project Planning Session.
• Request the assignment of Customer Project Team and any additional Customer resources that are instrumental to the project’s success.
• Provide the initial Project Schedule.
• Baseline the Project Schedule.
• Review Motorola’s delivery approach.
• Document mutually agreed upon Project Kickoff Meeting Agenda. • Request user information required to establish the Customer in associated training portals.

Customer Responsibilities
• Identify Customer Project Team and any additional Customer resources that are instrumental to the project’s success.
• Acknowledge the mutually agreed upon Project Kickoff Meeting Agenda. • Provide approval to proceed with the Project Kickoff Meeting.

Motorola Deliverables
• Project Kickoff Meeting Agenda.

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2.2.12.2 Project Kickoff (if applicable)
Motorola will work with the Customer to understand the impact of introducing a new solution and the preparedness needed for a successful implementation.

Note – The Detail Design Review (DDR), if applicable, is completed during the pre -sales process and normally completed prior to Contract award. Delay in the DDR review may impact the project schedule. Motorola will not be responsible for additional costs or delays incurred for Customer requested changes to the DDR.

Motorola Responsibilities
• Review Contract documents including project delivery requirements as described in this SOW. • Discuss the deployment start date and deliver the Deployment Checklist. • Discuss Mobile LPR equipment installation activities and responsibilities. • Discuss Fixed LPR installation activities and responsibilities. • Discuss project team participants and their role(s) in the project with fulfilling the obligations of this SOW.
• Review resource and scheduling requirements.
• Review the DDR, arranging for additional meeting for review as needed • Review the Credentials Form
• Discuss Motorola remote system access requirements (24-hour access to a secured two-way Internet connection through the Customer’s firewall for the purpose of deployment and maintenance).
• Complete all necessary documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities. • Discuss the Training Plan.
• Review and agree on completion criteria and the process for transitioning to support.

Customer Responsibilities
• Provide feedback on project delivery requirements.
• Review the Deployment Checklist.
• Review the roles of project participants to identify decision-making authority. • Grant Motorola Support access in the License Plate Recognition Technology program • Validate non-disclosure agreements, approvals, and other related items are complete (if applicable).
• Provide all documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities.

Motorola Deliverables
• Project Kickoff Meeting Minutes
• Deployment Checklist
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2.2.13 Project Execution

2.2.13.1 Hardware Procurement and Installation (if applicable) Motorola will procure contracted hardware as part of the ordering process. The Customer is responsible for providing an installation environment that meets manufacturer’s specifications for the hardware, which includes but is not limited to:
• Power
• Heating and Cooling
• Network Connectivity
• Access and Security
• Conduit and Cabling
Motorola Responsibilities
• Procure contracted equipment and ship to the Customer's designated location. • Verify remote connection to hardware.
• The installer will be responsible for installing all Motorola provided hardware. • Installer will utilize a certified electrician when wiring power to equipment. • Verify whether the hardware is properly installed, connected to the network, and positioned to capture license plate data. (if applicable).
• Create a Trip Report outlining the activities completed during configuration and testing of system hardware.

Customer Responsibilities (if applicable)
• Provide Motorola with the correct IP address(es) for configuration • Ensure the Customer’s network is operational.
• Inventory LPR equipment after arrival at Customer location. • Procure Customer-provided equipment and make it available at the installation location. • Install backend server in Customer's designated area (if applicable). • Confirm the server room complies with environmental requirements (i.e. power, uninterruptible power, surge protection, heating/cooling, etc.)(if applicable). • Verify the server is connected to the Customer’s network and installed for use.(if applicable) • Conduct a power-on test to validate the installed hardware and software are ready for configuration.
• Provide, install, and maintain antivirus software for server(s) and/or workstation(s). • Enable outgoing network connection (external firewall) to License Plate Recognition Technology • Install Customer-supplied Access Points (if applicable). • Verify all equipment directly connected to power is properly installed and connected to the network (if applicable).
• For remote deployments, the Customer is responsible for verifying all equipment is connected to their network
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• Confirm access to installed software on Customer-provided workstation(s).

Motorola Deliverables
• Contracted Equipment

2.2.14 Mobile LPR Camera System (If Applicable)
The Motorola-certified installer will complete the installation of the Mobile LPR system(s) within the Customer- provided vehicle(s) or selected location. The installer may also be responsible for installing cellular routers or Wi- Fi radios inside the vehicle(s) for wireless upload of video and images.

The Customer vehicles must be available for the ST to complete the configuration and testing of the contractual number of Mobile LPR cameras. If the Customer does not have all vehicles available during the agreed upon date and time, the Customer may opt to sign-off on the number of Mobile configurations completed. If the Customer requires the ST to complete the full contractual number of Mobile LPR Cameras at a later date and time, additional cost may be incurred.

Note – The Pricing Page will reflect the Mobile LPR installation services by Motorola if Motorola is responsible for the installations.

Motorola Responsibilities
• Setup server for Mobile LPR digital video recorder (DVR) configuration. • Create configuration USB used to complete Mobile LPR hardware configuration and validation. • Travel to the Customer site to conduct configuration and testing of Mobile LPRs. • Complete Mobile LPR configuration on a single vehicle, and validate the configuration with the Customer.
• Point and aim the Mobile LPR camera for image capturing. • Install Licensed Software on Customer-provided mobile data terminal (MDT) • Configure MDT Netowrk Card
• Enable AI in Video Manager
• Configure NetMotion (if applicable)
• Receive Customer approval to proceed with remaining Mobile LPR configurations. • Complete remaining contracted vehicle configurations. • Test a subset of completed Mobile LPR hardware configurations. • For Motorola-certified installer, complete the installation of cellular router and confirm placement of antenna mounting with Customer (if applicable).
• The Motorola-certified installer will install Customer-provided SIM card into cellular router and connect cellular router to the Mobile LPR (if applicable).

Customer Responsibilities
• Provide Motorola with remote connection and access credentials to complete Mobile LPR hardware configuration.
• Notify Motorola of the vehicle installation location. • Coordinate and schedule date and time for Mobile LPR hardware configuration(s).

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• Make Mobile LPR hardware available to Motorola for configuration and testing in accordance with the Project Schedule.
• Provide cellular SIM Card for Internet connectivity to the installer at time of installation.

Motorola Deliverables
• Complete Configuration and camera aiming as it applies to the proposed solution.

2.2.14.1 Fixed LPR Camera System Configuration (If Applicable) The Motorola-certified installer will complete the installation of the Fixed LPR system(s) within the Customers designated locations. The installer may also be responsible for installing cellular routers or Wi-Fi radios for wireless upload of video and images. In the instance where Customer has purchased a self-deploy or quick- deploy camera without deployment or installation, the below Motorola responsibilities will be absorbed by the Customer.

Motorola Responsibilities
• Review preliminary plans for installation
• Verify with customer that proper permits and authorizations have been obtained • Identify installation locations (pole or infrastructure asset) on which to install the Fixed LPR camera
• Motorola-certified installer will install the Fixed LPR camera • Point and aim the Fixed LPR camera for image capturing • Install License Plate Recognition Technology Software Customer Responsibilities
• Approve installation locations
• Obtain necessary permits and authorizations
• Provide power to installation locations
• Provide any required trenching
• Coordinate with local utility companies in the case of any interrupted service requests or instances
NOTE - The Customer is responsible for having all vehicles and devices available for installation per the Project Schedule. All cellular data fees and Internet connectivity charges are the responsibility of the Customer. When cellular service is used as the point of connection, customer is responsible for provid ing cellular service, and SIM cards if they are not being purchased from Motorola as part of the LPR solution. If a Motorola -certified installer is not used for installation, Motorola is not responsible for any errors in hardware installation, performance or delays in the Project Schedule. In the event the Customer takes on the responsibility of installing LPR cameras through a Motorola-certified installer, Motorola is also not responsible for any errors in hardware installation, performance or delays in the Project Schedule. For in-car LPR installations, an MDT is required for all vehicles (if applicable).

2.2.14.2 Automatic License Plate Recognition (ALPR) Commissioning (If Applicable) This section highlights the responsibilities of Motorola and the Customer when a Motorola In-Car Video (ICV) system interfaces with the LPR database.

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Motorola Responsibilities
• Create a Customer account in the LPR data system with authorized user emails. • Verify License Plate Recognition Technology software has been installed and launched per the Quickstart Guide.
• Provide Mobile LPR - Officer Safety Basic and Advanced Pre-Installation Checklist. • Provide Agency Manager with Training Materials and Licensed Software MDT installation guide. • Advise Agency Manager of different options available to add new users. • Confirm Agency Manager is aware of registration required for Hotlists. • Confirm Agency Manager understands how to set up data-sharing.

Customer Responsibilities
• Identify the Agency Manager.
• Register to receive access to Hotlists.

2.2.15 Software Installation and Configuration (if Applicable) Motorola will install LPR software on a specified number of workstations. The Customer will be responsible for installing the software on the remaining workstations.

2.2.15.1 Licensed Software for the Mobile LPR Solution
Licensed Software is used in conjunction with Mobile LPR cameras. Installation consists of the following activities:
• Network discovery.
• Operating system and software installation.
• Onboarding user / system identity set up.
• Provide user access to the application.

2.2.15.2 License Plate Recognition Technology
License Plate Recognition Technology software is a cloud solution that does not require an onsite server and supports the full LPR Solution.

Motorola Responsibilities
• Based on Customer feedback, perform the following activities:
- Create users, groups, and permissions.
• Test to ensure software is accessible to the Customer Customer Responsibilities
• Verify traffic can be routed through Customer’s firewall and reaches end user workstations.

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2.2.15.3 CloudConnect Installation and Configuration (applicable for CommandCentral Aware purchase) Motorola Responsibilities
• Verify remote access capability.
• Remotely configure CloudConnect Virtual Machine within the Cloud Anchor Server. • Configure network connectivity and test connection to the CloudConnect Virtual Machine. • Create an IPSEC tunnel.
• Provide Customer with the information for setting up the IPSEC tunnel.

Customer Responsibilities
• Provide Motorola with two static IP addresses, corresponding subnet masks/default gateway, and available NTP and DNS IP for the CloudConnect Virtual Machine and the Cloud Anchor Server.
• Confirm with Motorola the network performance requirements are met. • Configure firewall to allow traffic from IPSEC tunnel.

Completion Criteria
• CloudConnect Virtual Machine configuration is complete and accessible throughout the network.

2.2.15.4 CommandCentral Evidence (if applicable)
Motorola will work with the Customer to determine best industry practices, current operations environment, and subsystem integration to ensure optimal configuration of your CommandCentral Evidence solution.

Motorola Responsibilities
• Use the CommandCentral Admin Portal to provision users, groups, and rules based on Customer Active Directory data.
• Guide the Customer in the configuration of CommandCentral Evidence.

Customer Responsibilities
• Supply access and credentials to Customer’s Active Directory for the purpose of Motorola conducting CommandCentral Evidence provisioning.
• Respond to Motorola’s inquiries regarding users, groups and agency mapping to CommandCentral Evidence.
• Provision policies, procedures, and user permissions. • Configure evidence as directed by Motorola.

2.2.15.5 Third-Party Interfaces (if applicable)
The integration between Motorola’s LPR system and the Customer’s third-party system may consist of an iterative series of activities depending on the complexity of accessing the third-party system.

Interfaces will be installed and configured in accordance with the Project Schedule. The Customer is responsible for engaging third-party vendors as required to facilitate connectivity and testing of the interface(s).

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Motorola Responsibilities
• Develop and configure interface(s) to support the functionality described in the Solution Description. Establish and validate connectivity between Motorola and third-party systems. • Perform functional demonstration to confirm the interface(s) can transmit and receive data to the Customer’s digital evidence management system.

Customer Responsibilities
• Act as liaison between Motorola and third-party vendor(s) as required to establish connectivity to the LPR system.
• Provide personnel authorized to make changes to the network and third-party systems to support Motorola’s integration efforts.
• Provide network connectivity between the LPR and the third-party system(s). • Provide information on API, SDKs, data scheme, and any documentation necessary to establish interfaces with all local and remote systems. This information should be provided to the Motorola PM within ten (10) business days of the Interface Engagement Meeting.

NOTE - At the time of initial design, unknown circumstances, requirements or anomalies may present difficulties with interfacing Motorola products to a third-party application. These difficulties could result in a poorly performing or a non-functional interface. By providing Motorola with this information early in the deployment process, will put us in the best position to mitigate these potential issues. If the resolution requires additional third-party integration, application upgrades, APIs, and/or additional software licenses, the Customer is responsible for addressing these issues at their cost. Motorola is not responsible for any delays or costs associated with third-party applications or Customer-provided third-party hardware or software. All APIs provided by Motorola or integrations with third -party software are provided AS IS. Motorola is not liable for any claims or damages associated with third party applications, or Customer-provided third party hardware or software.

2.2.16 System Training
The objective of this section is to prepare for and deliver training. Motorola training consists of computer-based (online) and instructor-led (on-site or remote). Our training delivery methods will vary depending on course content. Training will be delivered in accordance with the Training Plan. As part of our training delivery, Motorola will provide user guides and training materials in an electronic format.

2.2.16.1 Online Training (if applicable)
Online training is made available to the Customer through LXP and/or Motorola vetted third party platforms.

Motorola Responsibilities
• Designate a LXP Administrator to work with the Customer (if applicable). • Establish an accessible instance of LXP for the Customer (if applicable). • Configure a Customer-specific portal view.
• Organize content to align with Customer’s selected technologies. • Create initial Customer user accounts and a single Primary Administrator account.. • Provide technical support for user account and access issues, LXP functionality, and Motorola managed content (if applicable).

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• Provide instruction to Customer on building groups.
• Coordinate third party platform usage and additional course offerings Customer Responsibilities
• Provide user information for the initial creation of accounts. • Complete LXP Administrator training (if applicable).
• Ensure network and Internet connectivity for Customer access to training platforms.

2.2.16.2 Instructor-Led Training (On-Site and/or Remote, if applicable) Instructor-led courses are based on products purchased and the Customer’s Training Plan.

Motorola Responsibilities
• Deliver User Guides and training materials in an electronic format. • Perform training in accordance with the provided Training Plan. • Provide the Customer with training attendance rosters and summarize any pertinent information that may impact end user training.

Customer Responsibilities
• Supply classroom(s) with the required computer and audio-visual equipment for training. • Designate training representatives who will work with the Motorola trainer(s) to deliver the training content.
• Facilitate training of all Customer end users in accordance with the Customer’s Training Plan.

Motorola Deliverables
• Electronic versions of User Guides and training materials. • Attendance rosters.

2.2.17 Project Go-Live, Closure, And Handover to Support Motorola will utilize the Deployment Checklist throughout the deployment process to verify features and functionality are in line with installation and configuration requirements. The Customer will witness the ST demonstrating the Deployment Checklist and provide feedback as features and functionality are demonstrated. The Customer is considered Live on the system after the equipment has been installed, configured, and made available for use, and training has been delivered or made available to the Customer.

Upon the conclusion of Go-Live, the project is prepared for closure. Project closure is defined as the completion of tasks and the Customer’s receipt of contracted components. The Deployment Checklist serves as the artifact that memorializes a project closure. A System Acceptance Certificate will be provided to the Customer for signature to formally close out the project. The Customer has ten (10) business days to provide Motorola with a signed System Acceptance Certificate. If the Customer does not sign off on this document or provide Motorola written notification rejecting project closure, the project will be deemed closed. Upon project closure, the Customer will engage with Technical Support for on-going needs in accordance with the Customer’s specific terms and conditions of support.

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Motorola Responsibilities
• Provide the Customer with Motorola Technical Support engagement process and contact information.
• Provide Technical Support with the contact information of Customer users who are authorized to engage Technical Support.
• Ensure Deployment Checklist is complete.
• Obtain Customer signature on the System Acceptance Certificate. • Provide Customer survey upon closure of the project.

Customer Responsibilities
• Within ten (10) business days of receiving the System Acceptance Certificate, provide signatory approval signifying project closure.
• Provide Motorola with the contact information of users who are authorized to engage Motorola’s Technical Support.
• Engage Technical Support as needed.

Motorola Completion Criteria
• Provide Customer with survey upon closure of the project.

2.2.18 Assumptions
This SOW is based on the following list of assumptions (if applicable):
• Customer is aware of and abiding by their States’ laws, mandates and requirements in relation to the Hotlist
• Pole installations will be done on grassy/dirt/gravel areas or sites where excavation can easily be done with fstandard auger equipment.
• Site conditions meet all applicable industry and legal standards (including standards promulgated by OSHA or other governmental or regulatory bodies) • Information provided and approved in the Presales DDR process was accurate

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Section 3
10-21 Police Phone Plus

3.1 Statement of Work

3.1.1 Overview
In accordance with the terms and conditions of the Agreement, this Statement of Work (SOW) defines the principal activities and responsibilities of all parties for the delivery of the Motorola Solutions, Inc. (Motorola) system as presented in this offer to Customer. When assigning responsibilities, the phrase “Motorola” includes our subcontractors and third party partners. For the purposes of this SOW, Motorola may include our affiliates, subcontractors, and third-party partners.

Deviations and changes to this SOW are subject to mutual agreement between Motorola and the Customer and will be addressed in accordance with the change provisions of the Agreement.

Motorola work will be performed remotely. Remote communications may be completed via telephone call, email, teleconference, and/or web-conference.

The scope of this project is limited to supplying the contracted software as described on the pricing sheet and system integration and/or subscription services as described in this SOW. Work is considered complete upon Motorola updating the agency administrator status or providing new user temporary credentials to log in as applicable.

3.1.2 Agency and User Setup
The Customer’s email domain will become associated to an Agency ID when the Customer’s instance of the platform is created. From there, Authorized Users with matching domains will be connected to the Agency ID and included in the Agency’s users. Customer's users shall be provisioned under either Automatic or Manual Assignment mode, as determined by the Customer at the point of configuration.

Under Automatic Assignment, Authorized Users with matching domains will be connected to the Agency ID and included in the Agency’s users, up to the amount of purchased licenses. Under Manual Assignment, the Customer shall select individual users to receive a license, up to the amount purchased.

3.1.3 Motorola Responsibilities
• Create Customer instance utilizing Customer provided details. • Validate agency domain and connect associated domains to Customer instance. • Establish agency administrator, as designated by Customer, in Customer instance. If user exists in 10-21, update status to admin. If new to 10-21, send new user temporary credentials to log in.

3.1.4 Customer Responsibilities
• Provide necessary customer details for onboarding:

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- Agency name.
- Email domain.
- Associated domains.
- Number of licenses purchased.
- Auto/manual user provisioning.
- Administrator contact details.
• Designate an agency administrator.
• New agency administrator signs into 10-21 CallManager to complete agency profile, including:
dispatch telephone number, area code, timezone.
• Agency administrator invites new users or administrators. Users sign up through 10-21 Police Phone mobile app. Additional admins sign up through 10-21 CallManager site.

Note: New users with a domain matching the agency domain will automatically be associated to the customer instance.

3.2 Online Terms Acknowledgement
This Online Terms Acknowledgement (this “Acknowledgement”) is entered into between Motorola Solutions, Inc. (“Motorola”) and the entity set forth in the signature block below (“Customer”).

1. Online Terms Acknowledgement. The Parties acknowledge and agree that the applicable terms available at https:// www.motorolasolutions.com/product-termsare incorporated in and form part of the Parties’ agreement as it relates to any Products or Services sold or provided to Customer. By signing the signature block below, Customer certifies that it has read and agrees to the provisions set forth and linked on-line in this Acknowledgement. To the extent Customer is unable to access the above referenced online terms for any reason, Customer may request a paper copy from Motorola. The signatory to this Acknowledgement represents and warrants that he or she has the requisite authority to bind Customer to this Acknowledgement and referenced online terms.

2. Entire Agreement. This Acknowledgement supplements any and all applicable and existing agreements, and supersedes any contrary terms as it relates Customer’s purchase of products and services. This Acknowledgement and referenced terms constitutes the entire agreement of the Parties regarding the subject matter hereof and as set out in the referenced terms, and supersedes all previous agreements, proposals, and understandings, whether written or oral, relating to this subject matter.

3. Execution and Amendments. This Acknowledgement may be executed in multiple counterparts, and will have the same legal force and effect as if the Parties had executed it as a single document. The Parties may sign in writing or by electronic signature. An electronic signature, facsimile copy, or computer image of a signature, will be treated, and will have the same effect as an original signature, and will have the same effect, as an original signed copy of this document. This Acknowledgement may be amended or modified only by a written instrument signed by authorized representatives of both Parties.

4. Upon signature, Customer authorizes Motorola to proceed with all deliverables of this order for an order value of ___________
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5. Purchase Order Requirements (Customer check one only) __Purchase Order is issued and attached.
__No Purchase Order is required. Customer affirms that this ordering document is the only notice to proceed required, no further purchase orders will be issues against this order, and that funding has been encumbered for this order in its entirety.

6. Ship to, bill to and Ultimate Destination addresses are provided on the quote , attached to this letter or included on the Purchase Order.

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Product Description

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Section 4
Product Description
The following software items are included in the first year payment and year’s 2-5 ongoing maintenance and subscription:
• Vigilant Investigative LPR Applications
• Brazos XML Interface
• Command Central Community
• 10-21 Police Phone Plus
• CA State Crash Form 555
• 2 Weeks of On-Site Flex Training
• Data Replication Software
• Flex Software Maintenance

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Section 5
Pricing Summary

5.1 Pricing
Subscription Description Price
Year 1 – Dec 1, 2025 – Nov 30, 2025 $160,000.00
Year 2 – Dec 1, 2026 – Nov 30, 2026 $140,000.00
Year 3 – Dec 1, 2027 – Nov 30, 2027 $140,000.00
Year 4 – Dec 1, 2028 – Nov 30, 2028 $140,000.00
Year 5 – Dec 1, 2029 – Nov 30, 2029 $140,000.00
Total 5-Year Maintenance and Subscription Fees Due (exclusive of tax): $720,000.00

5.2 Pricing Detail
Description Quantity Term
Flex
Core Integration
HUB MAINENANCE - STANDARD 1 5 YEAR
IMAGING MAINTENANCE - STANDARD 1 5 YEAR
Computer-Aided Dispatch (CAD)
CAD MAINTENANCE - STANDARD 1 5 YEAR
E9-1-1 INTERFACE MAINTENANCE - STANDARD 1 5 YEAR
CAD MAPPING MAINTENANCE - STANDARD 1 5 YEAR
PREMISES AND HAZMAT MAINTENANCE - STANDARD 1 5 YEAR
Records Management System (RMS)
DATA REPLICATION SOFTWARE MAINTENANCE- STANDARD 1 5 YEAR LAW RECORDS MAINTENANCE - STANDARD 1 5 YEAR
IBR MAINTENANCE - STANDARD 1 5 YEAR
EVIDENCE MANAGEMENT MAINTENANCE - STANDARD 1 5 YEAR
EVIDENCE BARCODE & AUDITING – STANDARD 1 5 YEAR
TRAFFIC INFORMATION MAINTENANCE - STANDARD 1 5 YEAR
PAWNED PROPERTY MAINTENANCE - STANDARD 1 5 YEAR
Mobile Data Computing
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Pricing Summary

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MOBILE RECORDS MAINTENANCE - STANDARD 1 5 YEAR
MOBILE VOICELESS CAD MAINTENANCE - STANDARD 1 5 YEAR
MOBILE AVL AND MAPPING MAINTENANCE - STANDARD 1 5 YEAR
DRIVER LICENSE SCANNING MAINTENANCE - STANDARD 1 5 YEAR

MOBILE FIELD REPORT WITH FIELD INTERVIEW MAINTENANCE -

STANDARD
1 5 YEAR
MOBILE ARREST FORM MAINTENANCE - STANDARD 1 5 YEAR
MOBILE STATE & NATIONAL QUERIES MAINTENANCE - STANDARD 1 5 YEAR MOBILE PREMISES AND HAZMAT MAINTENANCE - STANDARD 1 5 YEAR FLEX TOUCH MAINTENANCE - STANDARD 1 5 YEAR
CA STATE CRASH FORM - MAINTENANCE - STANDARD 1 5 YEAR
Jail Management
JAIL MANAGEMENT MAINTENANCE – STANDARD 1 5 YEAR
LIVE SCAN FINGERPRINTING INTERFACE MAINTENANCE - STANDARD 1 5 YEAR Resource Management
PERSONNEL MANAGEMENT MAINTENANCE – STANDARD 1 5 YEAR
EQUIPMENT MAINTENANCE – STANDARD 1 5 YEAR
Additional Interfaces
STATELINK MAINTENANCE - STANDARD 1 5 YEAR
BRAZOS INTERFACE MAINTENANCE - STANDARD 1 5 YEAR
DATA WAREHOUSE INTERFACE MAINTENANCE – STANDARD 1 5 YEAR XML LAW INTERFACE MAINTENANCE - STANDARD 1 5 YEAR
Command Central
COMMAND CENTRAL COMMUNITY 1 5 YEAR
Vigilant
INVESTIGATIVE LPR COMMERCIAL DATA APPLICATIONS 1 5 YEAR 10-21 Police Phone Plus
10-21 POLICE PHONE PLUS 1 5 YEAR
2 Weeks on Site Flex Training
2 WEEKS ON SITE FLEX TRAINING 1 1 YEAR

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Customer Contact
INVOICING AND SHIPPING ADDRESSES. Invoices will be sent to the Customer at the following address:

Name: Simon Mikiewicz
Address: 6640 Beach Blvd, Buena Park, CA 90621
Phone: 714-562-3931
Email: [email protected]

The address which is the ultimate destination where the Equipment will be delivered to Customer is:

Name: Simon Mikiewicz
Address: 6640 Beach Blvd, Buena Park, CA 90621

The Equipment will be shipped to the Customer at the following address (insert if this information is known):

Name: Simon Mikiewicz
Address: 6640 Beach Blvd, Buena Park, CA 90621
Phone: 714-562-3931

5.3 Payment Terms
Except for a payment that is due on the Effective Date, Customer will make payments to Motorola within thirty (30) days after the date of each invoice. Customer will make payments, when due, in the form of a check, cashier’s check, or wire transfer drawn on a U.S. financial institution. If Customer has purchased additional Professional or Subscription services, payment will be in accordance with the applicable addenda. Payment for the System purchase will be in accordance with the following milestones:
-100% of year 1 Maintenance and Subscription costs due upon Contract Execution (effective date).

Motorola shall make partial shipments of equipment and will request payment upon shipment of such equipment. In addition, Motorola shall invoice for installations completed on a site-by-site basis or when professional services are completed, when applicable. The value of the equipment shipped/services performed will be determined by the value shipped/services performed as a percentage of the total milestone value. Unless otherwise specified, contract discounts are based upon all items proposed and overall system package. Overdue invoices will bear simple interest at the maximum allowable rate by state law.

For Maintenance and Support Plan and Subscription Based Services: Motorola will invoice Customer annually in advance of each year of the plan.

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Section 6
Contractual Documentation
Motorola Solutions Customer Agreement
This Motorola Solutions Customer Agreement (the “ MCA”) is entered into between Motorola Solutions, Inc., and affiliated companies, with offices at 500 W. Monroe Street, Suite 4400, Chicago, IL 60661 (“ Motorola”) and the entity purchasing Products (as defined below) from Motorola (“ Customer”). Motorola and Customer will each b e referred to herein as a “ Party” and collectively as the “ Parties”. This Agreement (as defined below) is effective as of the earlier of (a) the first purchase of a Product from Motorola, and (b) the date of the last signature on the Agreement (the “Effective Date”).

1. Agreement.

1.1. Scope; Agreement Documents. This MCA governs Customer’s purchase of Products ( as defined below) from Motorola. Additional terms and conditions applicable to specific Products are set forth in one or more agreed upon addenda incorporated within this MCA (each an “Addendum”, and collectively the “Addenda”). This MCA, the applicable Addenda, and Proposal collectively form the Parties’ “Agreement”.

1.2. Order of Precedence. In interpreting this Agreement and resolving any ambiguities each Addendum will control with respect to conflicting terms in the Agreement, but only as applicable to the Products described in such Addendum. The Proposal will control with respect to conflicting terms in the MCA or any Addenda, but only as applicable to the Products and Services described in the Proposal.

2. Definitions.
“Authorized Users” means Customer’s employees and contractors engaged for the purpose of supporting or using the Products and Services on behalf of Customer, and that are not competitors of Motorola, and the entities (if any) specified in a Proposal or otherwise approved by Motorola in writing (email from an authorized Motorola signatory accepted), which may include affiliates or other Customer agencies. “Change Order” means a written amendment to this Agreement after the Effective Date. “Communications System” is a solution that includes at least one radio Product, whether devices, software, or infrastructure, and requires Integration Services to deploy such radio Product at a Customer Site or onto any Customer-Provided Equipment or Equipment provided to Customer. “Contract Price” or “Fees” means the charges applicable to the Products, excluding applicable sales or similar taxes and freight charges.
“Confidential Information” means any and all non -public information provided by one Party to the other that is disclosed under this Agreement in oral, written, graphic, machine recognizable, or sample form, being clearly designated, labeled or marked as confidential or its equivalent or that a reasonable business person would consider non-public and confidential by its nature. With respect to Motorola, Confidential Information will also include Products, and Documentation, as well as any other information relating to the Products. “Customer Data” has the meaning given to it in the DPA. “Customer-Provided Equipment ” means components, including equipment and software, not provided by Motorola which may be used with the Products.

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“Data Processing Addendum” or “DPA” means the Motorola Data Processing Addendum applicable to processing of data, including Customer Data, as updated, supplemented, or superseded from time to time. The DPA is incorporated into and made a part of this Agreement for all purposes pertaining to the contents of the DPA. Where terms or pr ovisions in the Agreement conflict with terms or provisions of the DPA, the terms or provisions of the DPA will control with respect to the contents of the DPA. “Documentation” means the documentation for the Products, or data, that is delivered or made available with the Products that specifies technical and performance features, capabilities, users, or operation, including training manuals, and other deliverables, such as reports, specifications, designs, plans, drawings, analytics, or other information.
“Equipment” means hardware provided by Motorola.
“Equipment Lease-Purchase Agreement” means the agreement by which Customer finances all or a portion of the Contract Price.
“Feedback” means comments or information, in oral or written form, given to Motorola by Customer or Authorized Users, including end users, in connection with or relating to the Products. “Integration Services” means the design, deployment, implementation, and integration Services provided by Motorola in order to design, install, set up, configure, and/or integrate the applicable Products as agreed upon by the Parties.
“Licensed Software” means software which is made available to Customer by Motorola (for example software preinstalled on Equipment, accessible via a website provided by Motorola, or software installed on or made available for Customer-Provided Equipment) and is licensed to Customer by Motorola. “Lifecycle Management Services” or “LMS” means upgrade services as set out in the applicable Proposal. “Maintenance and Support Ser vices” means the break/fix maintenance, technical support, or other Services described in the applicable Proposal.
“Motorola Data” means data owned by Motorola and made available to Customer in connection with the Products; “Motorola Materials” means proprietary equipment, hardware, content, software, tools, data, and other materials, including designs, utilities, models, methodologies, systems, and specifications, which Motorola has developed or licensed from third parties (including any corrections, bug fixes, enhancements, updates, modifications, adaptations, translations, de -compilations, disassemblies, or derivative works of the foregoing, whether made by Motorola or another party). Products, Motorola Data, Third-Party Data (as defined in the DPA), and Documentation, are considered Motorola Materials.
“Non-Motorola Materials” means collectively, Customer or third -party equipment, software, services, hardware, content, and data that is not provided by Motorola.
“Proposal” means solution descriptions, pricing, equipment lists, statements of work (“SOW”), schedules, technical specifications, quotes, order forms, and other documents setting forth the Products to be purchased by Customer and provided by Motorola. The Proposal may also include an Acceptance Test Plan (“ ATP”); a “Payment” Form (Communications System purchase only); or a “System Acceptance Certificate” (Communications System only), depending on the Products purchased by Customer.
“Products” or “Product” is how the Equipment, Licensed Software and Services being purchased by the Customer is collectively referred to in this Agreement (collectively as “Products”, or individually as a “Product”).

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“Professional Services” are services provided by Motorola to Customer under this Agreement, including Integration Services, the nature and scope of which are more fully described in the Proposal. “Prohibited Jurisdiction” means any jurisdiction in which the provision of such Products is prohibited under applicable laws or regulations.
“Services” means services, including access to services, as described in the Proposal, and includes Integration Services, Subscription Services, Professional Services, Maintenance & Support Services, and Lifecycle Management Services provided by Motorola.
“Service Completion Date” means the date of Motorola’s completion of the Services described in a Proposal. “Service Use Data” has the meaning given to it in the DPA. “Site” or “Sites” means the location where the Integration Services, Lifecycle Management Services, or Maintenance and Support Services will take place.
“Software-as-a-Service” or “SaaS” means a solution that includes at least one Subscription Service and associated Licensed Software, which may include, as an example, client software or a web page. “Software System” means a solution that includes at least one Licensed Software Product and requires Integration Services to deploy such Licensed Software Product at a Customer Site or onto any Customer-Provided Equipment or Equipment provided by or made available to Customer by Motorola. “Subscription” means a recurring payment for Products, as set out in the Proposal. “Subscription Services” or “Recurring Services” means Services, including access to Services, paid for on a subscription basis. Subscription Services includes services available through SaaS Products. “Term” means the term of this MCA which will commence on the Effective Date and continue until six (6) months after the later of (a) the termination, expiration, or discontinuance of Services under the last Proposal in effect, or (b) the expiration of all applicable warranty periods, unless the MCA is earlier terminated as set forth herein.

3. Products and Services.

3.1. Products. Motorola will sell (a) Equipment, (b) licenses to Licensed Software, and (c) Services to Customer, to the extent each is set forth in this Agreement. At any time during the Term, Motorola may substitute any Products at no cost to Customer, if the substitute is substantially similar to the Products set forth in this Agreement. All Licensed Software is provided pursuant to the terms of the Software License Agreement.

3.2. Services.

3.2.1. Motorola will provide Services, to the extent set forth in this Agreement.

3.2.2. Integration Services; Maintenance and Support Services . Motorola will provide (a) Integration Services at the applicable Sites, agreed upon by t he Parties, or (b) Maintenance and Support Services or Lifecycle Management Services, each as further described in the applicable SOW. Terms applicable to Maintenance, Support and Lifecycle Management can be found in the Maintenance, Support and Lifecycle Management Addendum.

3.2.3. Service Proposals. The Fees for Services will be set forth in Motorola’s Proposal. A Customer point of contact may be set forth in the applicable SOW for the Services.

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3.2.4. Service Completion. Services described in a Proposal will be deemed complete upon the Service Completion Date, or as Services expire, or are renewed or terminated.

3.2.5. Professional Services

3.2.5.1. Additional Service Terms . If Customer is purchasing Professional Services to evaluate or assess networks, systems or operations; network security assessment or network monitoring; software application development Services; or transport connectivity services, Additional Services Terms apply.

3.3. Additional Product Terms . If the Products include one of the following Products or Product types , additional terms apply as found in the below links:

Mobile Video Products, such as LPR cameras, bodycams, or vehicle cameras, and related software Drone related Products
Comparison Manager
Data licensed from Motorola

3.4. Non-Preclusion. If, in connection with the Products provided under this Agreement, Motorola performs assessments of its own, or related, products or makes recommendations, including a recommendation to purchase other products, nothing in this Agreement pr ecludes such efforts nor precludes Motorola from participating in a future competitive bidding process or otherwise offering or selling the recommended products to Customer. Customer represents that this paragraph does not violate its procurement standards or other laws, regulations, or policies.

3.5. Customer Obligations. Customer represents that information Customer provides to Motorola in connection with receipt of Products are accurate and complete in all material respects. If any assumptions in the Proposals or information provided by Customer prove to be incorrect, or if Customer fails to perform any of its obligations under this Agreement, Motorola’s ability to perform its obligations may be impacted and changes to the Agreement, including the scope, Fees, and performance schedule may be required.

3.6. Documentation. Products may be delivered with Documentation. Documentation is and will be owned by Motorola, unless otherwise expressly st ated in a Proposal that certain Documentation will be owned by Customer. Motorola hereby grants Customer a limited, royalty-free, worldwide, non-exclusive license to use the Documentation solely for its internal business purposes in connection with the Products.

3.7. Motorola Tools and Equipment . As part of delivering the Products, Motorola may provide certain tools, equipment, models, and other materials of its own. Such tools and equipment will remain the sole property of Motorola unless they are to be purchased by Customer as Products and are explicitly listed on the Proposal.

The tools and equipment may be held by Customer for Motorola’s use without charge and may be removed from Customer’s premises by Motorola at any time without restriction. Customer will safeguard all tools and equipment while in its custody or control, and be liable for any loss or damage. Upon the expiration or earlier termination of this Agreement, Customer, at its expense, will return to Motorola all such tools and equipment in its possession or control.

3.8. Authorized Use rs. Customer will ensure its employees and Authorized Users comply with the terms of this Agreement and will be liable for all acts and omissions of its employees and Authorized Users. Customer is responsible for the secure management of Authorized Users’ names, passwords and login credentials for access to Products.

3.9. Export Control. Customer, its employees, and any other Authorized Users will not access or use the Products in any Prohibited Jurisdiction, and Customer will not provide access to the Products to any government, entity, or individual located in a Prohibited Jurisdiction. Customer represents and warrants that (a) it and its Authorized Users are not named on any U.S. government list of persons prohibited from receiving U.S. exports, or transacting with any U.S. person; (b) it and its Authorized Users are not a national of, or a company registered Buena Park Police Department September 12, 2025
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in, any Prohibited Jurisdiction; (c) Customer will not permit its Authorized Users to access or use the Products or Services in violation of any U.S. or other applicable export embargoes, prohibitions or restrictions; and (d) Customer and its Authorized Users will comply with all applicable laws regarding the transmission of technical data exported from the U.S. and the country in which Customer, its emplo yees, and the Authorized Users are located.

3.10. Change Orders. Unless a different change control process is agreed upon in writing by the Parties, a Party may request changes to an Addendum or a Proposal by submitting a Change Order to the other Party. If a requested change causes an increase or decrease in the Products, the Parties by means of the Change Order will make appropriate adjustments to the Fees, project schedule, or other matters. Change Orders are effective and binding on the Parties only upon execution of the Change Order by an authorized representative of both Parties.

4. Term and Termination.

4.1. Term. The applicable Addendum or Proposal will set forth the Term for the Products governed thereby.

4.1.1. Subscription Terms . Unless otherwise specified in the Pr oposal, if the Products are purchased as a Subscription, the Subscription commences upon delivery of, or Customer having access to, the first applicable Product ordered under this Agreement and will continue for a twelve (12) month period or such other period identified in a Proposal (the “Initial Subscription Period”) and, unless otherwise stated in the Proposal, will automatically renew for additional twelve (12) month periods (each, a “Renewal Subscription Year”), unless either Party notifies the other o f its intent not to renew at least thirty (30) days before the conclusion of the then -current Subscription Term. (The Initial Subscription Period and each Renewal Subscription Year will each be referred to herein as a “ Subscription Term”.) Motorola may increase Fees prior to any Renewal Subscription Year by notifying Customer of the proposed increase no later than thirty (30) days prior to commencement of the Renewal Subscription Year.

4.2. Termination. Either Party may terminate the Agreement or the applicable Addendum or Proposal if the other Party breaches a material obligation under the Agreement and does not cure such breach within thirty (30) days after receipt of notice of the breach or fails to produce a cure plan within such period of time. Each Addendum and Proposal may be separately terminable as set forth therein.

4.3. Termination for Non -Appropriation. In the event any identified funding is not appropriated or becomes unavailable, the Customer reserves the right to terminate this Agreement for non-appropriation upon thirty (30) days’ advance written notice to Motorola. In the event of such termination, Motorola shall be entitled to compensation for all conforming Products delivered or performed prior to the date of termination.

4.4. Suspension of Services . Motorola may promptly terminate or suspend any Products under a Proposal if Motorola determines: (a) the related Product license has expired or has terminated for any reason; (b) the applicable Produc t is being used on a hardware platform, operating system, or version not approved by Motorola; (c) Customer fails to make any payments when due; or (d) Customer fails to comply with any of its other obligations or otherwise delays Motorola’s ability to perform.

4.5. Wind Down of Subscription. In addition to the termination rights in this Agreement, Motorola may terminate any Subscription Term, in whole or in part, in the event Motorola plans to cease offering the applicable Licensed Software or Subscription Services to customers.

4.6. Effect of T ermination or Expiration . Upon termination for any reason or expiration of this Agreement, an Addendum, or a Proposal, Customer and the Authorized Users will return or destroy (at Motorola’s option) all Motorola Materials and Motorola’s Confidential Inform ation in their possession or control and, as applicable, provide proof of such destruction, except that Equipment purchased by Customer should not be returned. If Customer has any outstanding payment obligations under this Agreement, Motorola may accelerat e and declare all such obligations of Customer immediately due and payable by Customer. Notwithstanding the reason for termination or expiration, Customer agrees to pay Motorola for Products already delivered or performed. Customer has a duty to mitigate any damages under this Agreement, including in the event of default by Motorola and Customer’s termination of this Agreement.

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4.7. Equipment. In the event that Customer purchases any Product at a price below the published list price for such Product in connection with Customer entering into a fixed - or minimum required-term agreement for Products, and Customer or Motorola terminates the Agreement prior to the expiration of such fixed- or minimum required- term, then Motorola will have the right to invoice Customer for, and Customer will pay, the amount of the discount to the published list price for the Product or such other amount set forth in writing. This Section will not limit any other remedies Motorola may have with respect to an early termination.

5. Payment, Invoicing, Delivery and Risk of Loss

5.1. The Contract Price of $720,000.00, excluding taxes, is fully committed and identified, including all subsequent years of any contracted Services. The Customer will pay all invoices as received from Motorola subject to th e terms of this Agreement and any changes in scope will be subject to the change order process as described in this Agreement.

Motorola acknowledges the Customer may require the issuance(s) of a purchase order or notice to proceed as part of the Customer’s procurement process. However, Customer agrees that the issuance or non -issuance of a purchase order or notice to proceed does not preclude the Customer from its contractual obligations as defined in this Agreement.

5.2. Fees. Fees and charges applicable to th e Products will be as set forth in the applicable Proposal. Changes in the scope of Products described in a Proposal that require an adjustment to the Fees will be set forth in the applicable pricing schedule. The Fees for any Products exclude expenses ass ociated with unusual and costly Site access requirements (e.g., if Site access requires a helicopter or other equipment), tariffs, fluctuations in the costs of energy, raw materials, and fuel. Motorola reserves the right to equitably adjust the Fees for th ese expenses upon written notice to Customer. Customer will reimburse Motorola for expenses reasonably incurred by Motorola in connection with the Products. The annual Subscription Fee for Products may include certain one-time Fees, such as start-up fees, license fees, or other fees set forth in a Proposal. Motorola may suspend Licensed Software and any Subscription Services if Customer fails to make any payments within thirty (30) days of invoice due date when due.

5.3. Taxes. The Fees do not include any excise, sales, lease, use, property, or other taxes, assessments, duties, or regulatory charges or contribution requirements (collectively, “Taxes”), all of which will be paid by Customer, except as exempt by law, unless otherwise specified in a Proposal. If Motorola is required to pay any Taxes, Customer will reimburse Motorola for such Taxes (including any interest and penalties) within thirty (30) days after Customer’s receipt of an invoice therefore. Customer will be solely responsible for reporting the Prod ucts for personal property tax purposes, and Motorola will be solely responsible for reporting taxes on its income and net worth.

5.4. Invoicing. Motorola will invoice Customer as described in this Agreement and Customer will pay all invoices within thirty (30) days of the invoice date or as otherwise specified in writing. In the event Customer finances the purchase of the Motorola Products contemplated herein v ia Motorola Solutions Credit Corporation (“MSCC”), invoices for such purchase will be paid via the disbursement of the financing proceeds pursuant to the Equipment Lease - Purchase Agreement executed between the parties and the payment schedule enclosed therein shall control payment of the related invoices. Late payments will be subject to interest charges at the maximum rate permitted by law, commencing upon the due date. Motorola may invoice electronically via email, and Customer agrees to receive invoice s via email at the email address set forth in Section 5.6. Customer acknowledges and agrees that a purchase order or other notice to proceed is not required for payment for Products.

5.5. Payment. Customer will pay invoices for the Products provided under this Agreement in accordance with the invoice payment terms set forth in Section 5.4. Generally, invoices are issued after shipment of Equipment or upon Motorola’s delivery of Licensed Software, Customer access to SaaS, or upon System Completion Date of a Software System, as applicable, but if a specific invoicing or payment schedule is set forth in the Agreement, such schedule will determine the invoicing cadence.

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Motorola will have the right to suspend future deliveries of Products if Customer fails to make any payments when due.

5.6. Inflation Adjustment. For multi -year agreements, at the end of the first year of the Agreement and each year thereafter, a CPI percentage change calculation shall be performed using the U.S. Department of Labor, Consumer Price Index, all Items, Unadjusted Urban Areas (CPI -U). Should the annual inflation rate increase greater than 3% during the previous year, Motorola shall have the right to increase all future maintenance prices by the CPI increase amount exceeding 3%. All items, not seasonally adjusted shall be used as the measure of CPI for this price adjustment. Measurement will take place once the annual average for the new year has been posted by the Bureau of Labor Statistics. For purposes of illustration, if in year 5 the CPI reported an increase of 8%, Motorola may increase the Year 6 price by 5% (8%-3% base).

5.7. Due to significant market and tariff volatility, as well as fluctuations in the cost of energy and raw materials including, but not limited to, steel, copper, finished wood, and concrete, Motorola Solutions reserves the right to equitably adjust the contract price, completion schedule, and/or contract requirements. Additionally, Motorola Solutions reserves the right to apply a fuel surcharge to quoted freight rates based on the prevailing diesel cost at the time of shipment.

5.8. INVOICING AND SHIPPING ADDRESSES. Invoices will be sent to the Customer at the following address:

Name:_______________________________________________________________________ Address:_____________________________________________________________________ Phone:______________________________________________________________________ E-INVOICE. To receive invoices via email:

Customer Account Number:______________________________________________________ Customer Accounts Payable Email:________________________________________________ Customer CC (optional) Email:____________________________________________________ The address which is the ultimate destination where the Equipment will be delivered to Custome r is:

Name:______________________________________________________________________ Address:____________________________________________________________________ The Equipment will be shipped to the Customer at the following address (insert if this information is known):

Name:_______________________________________________________________________ Address:_____________________________________________________________________ Phone:_______________________________________________________ _______________ Customer may change this information by giving written notice to Motorola.

5.9. Delivery, Title and Risk of Loss . Motorola will provide to Customer the Products set forth in a Proposal, in accordance with the terms of the Agreement. Motorola will, using commercially reasonable practices, pack the ordered Equipment and ship such Equipment to the Customer address set forth in Section 5.6 or otherwise provided by Customer in writing, using a carrier selected by Motorola.

Notwithstanding the foregoi ng and unless otherwise stated in a Equipment Lease - Purchase Agreement, delivery of Equipment (and any incorporated Licensed Software) will occur, and title and risk of loss for the Equipment will pass to Customer, upon shipment by Motorola in accordance with ExWorks, Motorola’s premises (Incoterms 2020). Customer will pay all shipping costs, taxes, and other charges applicable to the shipment and import or export of the Products and Services, as applicable, and Customer will be responsible for reporting the Products for personal property tax purposes.

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Delivery of Licensed Software for installation on Equipment or Customer -Provided Equipment will occur upon the earlier of (a) electronic delivery of the Licensed Software by Motorola, or (b) the date Motoro la otherwise makes the Licensed Software available for download or use by Customer. If agreed upon in a Proposal, Motorola will also provide Services related to such Products. Title to Licensed Software will not pass to Customer at any time. Delivery of SaaS Products will occur when the Services are made available to Customer.

5.10. Delays. Any shipping dates set forth in a Proposal are approximate, and while Motorola will make reasonable efforts to ship Products by any such estimated shipping date, Motorola will not be liable for any delay or related damages to Customer. Time for delivery will not be of the essence, and delays will not constitute grounds for cancellation, penalties, termination, or a refund.

5.11. Future Regulatory Requirements. The Parties acknowledge and agree that certain Products (for example, cyber services) are in evolving technological areas and therefore, laws and regulations regarding Products may change. Changes to existing Products required to achieve regulatory compliance may be available fo r an additional fee. Any required changes may also impact the price for Products.

5.12. Resale of Equipment . Equipment may contain embedded Licensed Software. If Customer desires to sell its used Equipment to a third party, Customer must first receive prior writ ten authorization from Motorola, which will not be unreasonably denied, and obtain written acceptance of the applicable Licensed Software license terms, including the obligation to pay relevant license fees, from such third party. Customer will take appropriate security measures when disposing of Equipment, including the deletion of all data stored in the Equipment.

6. Sites; Customer-Provided Equipment; Non-Motorola Materials.

6.1. Access to Sites. Customer will be responsible for providing all necessary permits, licenses, and other approvals necessary for the performance, installation and use of the Products at each applicable Site, including for Motorola to perform its obligations hereunder, and for facilitating Motorola’s access to the Sites. No waivers of liability will be imposed on Motorola or its subcontractors by Customer or others at Customer facilities or other Sites, but if and to the extent any such waivers are imposed, the Parties agree such waivers are void.

6.2. Site Conditions . Customer will ensure that (a) all Sites are safe and secure, (b) Site conditions meet all applicable industry and legal standards (including standards promulgated by OSHA or other governmental or regulatory bodies), (c) to the extent applicable, Sites have adequate physical space, air conditioning, and other environmental conditions, electrical power outlets, distribution, equipment, connections, and telephone or other communication lines (including modem access and interfacing networking capabilities), and (d) Sites are suitable for the installation, use, and maintenance of the Products. This Agreement is predicated upon normal soil conditions as defined by the version of E.I.A. standard RS-222 in effect on the Effective Date.

6.3. Site Issues. Upon its request, which will not be unreasonably denied, Motorola will have the right to inspect the Sites and advise Customer of any deficiencies or non -conformities with the requirements of this Section 6 – Sites; Customer -Provided Equipment; Non -Motorola Materials . If Motorola or Customer identi fies any deficiencies or non -conformities, Customer will promptly remediate such issues or the Parties will select a replacement Site. If a Party determines that a Site identified in a Proposal is not acceptable or desired, the Parties will cooperate to in vestigate the conditions and select a replacement Site or otherwise adjust the installation plans and specifications as necessary. A change in Site or adjustment to the installation plans and specifications may cause a change in the Fees or performance schedule under the applicable Proposal.

6.4. Customer-Provided Equipment. Customer will be responsible, at its sole cost and expense, for providing and maintaining the Customer-Provided Equipment in good working order. Customer represents and warrants that it has all rights in Customer-Provided Equipment to permit Motorola to access and use the applicable Customer- Provided Equipment to provide the Products under this Agreement, and such access and use will not violate any laws or infringe any third -party rights (including intellectual property rights). Customer (and not Motorola) will be fully liable for Customer -Provided Equipment, and Customer will immediately notify Motorola of any Customer-Provided Equipment damage, loss, change, or theft that may impact Motorola’s ability to provide the Buena Park Police Department September 12, 2025
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Products under this Agreement, and Customer acknowledges that any such events may cause a change in the Fees or performance schedule under the applicable Proposal.

6.5. Non-Motorola Materials. In certain instances, Customer may be pe rmitted to access, use, or integrate Non - Motorola Materials with or through the Products. If Customer accesses, uses, or integrates any Non -Motorola Materials with the Products, Customer will first obtain all necessary rights and licenses to permit Custome r’s and its Authorized Users’ use of the Non-Motorola Materials in connection with the Products. Customer will also obtain the necessary rights for Motorola to use such Non -Motorola Materials in connection with providing the Products, including the right for Motorola to access, store, and process such Non -Motorola Materials (e.g., in connection with SaaS Products), and to otherwise enable interoperation with the Products. Customer represents and warrants that it will obtain the foregoing rights and licenses prior to accessing, using, or integrating the applicable Non -Motorola Materials with the Products, and that Customer and its Authorized Users will comply with any terms and conditions applicable to such Non-Motorola Materials. If any Non-Motorola Materials requires access to Customer Data, Customer hereby authorizes Motorola to allow the provider of such Non-Motorola Materials to access Customer Data, in connection with the interoperation of such Non - Motorola Materials with the Products.

6.6. Customer acknowledges and agrees that Motorola is not responsible for, and makes no representations or warranties with respect to, the Non -Motorola Materials (including any disclosure, modification, or delet ion of Customer Data resulting from use of Non -Motorola Materials or failure to properly interoperate with the Products). If Customer receives notice that any Non-Motorola Materials must be removed, modified, or disabled within the Products, Customer will promptly do so. Motorola will have the right to disable or remove Non - Motorola Materials if Motorola believes a violation of law, third -party rights, or Motorola’s policies is likely to occur, or if such Non -Motorola Materials poses or may pose a security or other risk or adverse impact to the Products, Motorola, Motorola’s systems, or any third party (including other Motorola customers).

6.7. Motorola may provide certain Non-Motorola Materials as an authorized sales representative of a third party as set out in a Proposal. As an authorized sales representative, the third party’s terms and conditions will apply to any such sales. Any orders for such Non-Motorola Materials will be fulfilled by the third party.

6.8. End User Licenses. Notwithstanding any provision to the contrary in the Agreement, certain Non -Motorola Materials software are governed by a separate license, EULA, or other agreement, including terms governing third-party equipment or software, such as open source software, included in the Products. Customer will comply, and ensure its Authorized Users comply, with any such additional terms applicable to third -party equipment or software. Certain third party flow-down terms applicable to Motorola Products may apply.

6.9. Prohibited Use. Customer will not integrate or use, or permit a third party or an Authorized User to integrate or use, any Non -Motorola Materials with or in connection with a Software System or other Licensed Software provided by Motorola under this Agreement, without the express written permission of Motorola.

6.10. API and Client Support. Motorola will use reasonable efforts to maintain its Application Programming Interfaces (APIs) for each Software System, understanding that APIs will evolve. Motorola will support each API version for 6 months after introduction but may discontinue support with reasonable notice or without notice if a security risk is present. For Licensed Software requiring a local client installation, Customer is responsible for installing the current version. Motorola will support each client version for 45 days after its release but may update the client at any time, and does not guarantee support for prior client versions.

7. Representations and Warranties.

7.1. Mutual Representations and Warranties . Each Party represents and warrants to the other Party that (a) it has the right to enter into, and execute, the Agreement and perform its obligations hereunder, and (b) the Agreement will be binding on such Party.

7.2. System Warranty. Subject to the disclaimers and exclusions below, Motorola represents and warrants that, on the date of System Acceptance (for Communications Systems), System Completion Date (for Software Systems), or delivery, as applicable (a) the Communications System will perform in accordance wit h the Buena Park Police Department September 12, 2025
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descriptions in the applicable Proposal in all material respects, (b) the Software System will perform in accordance with the descriptions in the applicable Proposals in all material respects, and (c) if Customer has purchased any Licensed Software ( but, for clarity, excluding SaaS Products) as part of such Communications System or Software System, the warranty period applicable to such Licensed Software will continue for a period of one (1) year commencing upon System Acceptance, System Completion, o r date the Licensed Software is delivered (the “Warranty Period”).

7.3. Communications Systems. During the Warranty Period, in addition to warranty services, Motorola will provide Maintenance and Support Services for the Equipment and support for the Motorola Licensed Software in Communication Systems pursuant to the applicable maintenance and support Proposal. Support for the Licensed Software will be in accordance with Motorola's established Software Support Policy (“SwSP”). If Customer wishes to purchase (a) additional Maintenance and Support Services during the Warranty Period; or (b) continue or expand maintenance, software support, installation, and/or Motorola’s LMS after the Warranty Period, Motorola will provide the description of and pricing for such services in a separate proposal document and such terms will be agreed upon in a Proposal. Unless otherwise agreed by the Parties in writing, the terms and conditions of the MSLMA referenced in Section 3.2.2 will govern the provision of such Services.

7.4. SaaS. SaaS Products do not qualify for the System Warranty above.

7.5. Motorola Warranties - Services. Subject to the disclaimers and exc lusions below, Motorola represents and warrants that (a) Services will be provided in a good and workmanlike manner and will conform in all material respects to the descriptions in the applicable Proposal; and (b) for a period of ninety (90) days commencin g upon the Service Completion Date for one -time Services, the Services will be free of material defects in materials and workmanship. Other than as set forth in subsection (a) above, recurring Services are not warranted but rather will be subject to the requirements of the applicable Addendum or Proposal.

7.6. Motorola Warranties - Equipment. Subject to the disclaimers and exclusions set forth below, (a) for a period of one (1) year commencing upon the delivery of Motorola -manufactured Equipment under Section 5 .7 – Delivery, Title and Risk of Loss , Motorola represents and warrants that such Motorola -manufactured Equipment, under normal use, will be free from material defects in materials and workmanship; and (b) the warranties applicable to Motorola -manufactured Equipment set forth in herein shall be applicable to all radio Equipment purchased hereunder whether or not such Equipment was manufactured by Motorola.

7.7. Warranty Claims; Remedies. To assert a warranty claim, Customer must notify Motorola in writing of the claim prior to the expiration of any warranty period set forth in this Agreement. Unless a different remedy is otherwise expressly set forth herein, upon receipt of such claim, Motorola will investigate the claim and use commercially reasonable efforts to repair or replace any confirmed materially non-conforming Product or re-perform any non- conforming Service, at its option. Such remedies are Customer’s sole and exclusive remedies for Motorola’s breach of a warranty. Motorola’s warranties are extended by Motorola to Customer only, and are not assignable or transferable.

7.8. Pass-Through Warranties. Notwithstanding any provision of this Agreement to the contrary, Motorola will have no liability for third -party software or hardware provided by Motorola; provided, however, that to the extent offered by third-party providers of software or hardware and to the extent permitted by law, Motorola will pass through express warranties provided by such third parties.

7.9. WARRANTY DISCLAIMER. EXCEPT FOR THE EXPRESS AND PASS THROUGH WARRANTIES IN THIS AGREEMENT, PRODUCTS AND SERVICES PURCHASED HEREUNDER ARE PROVI DED “AS IS” AND WITH ALL FAULTS. WARRANTIES SET FORTH IN THE AGREEMENT ARE THE COMPLETE

WARRANTIES FOR THE PRODUCTS AND SERVICES AND MOTOROLA DISCLAIMS ALL OTHER

WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY, NON -INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND QUALITY. MOTOROLA DOES NOT REPRESENT OR WARRANT THAT USE OF THE PRODUCTS AND

SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF SECURITY VULNERABILITIES, OR THAT THEY WILL MEET CUSTOMER’S PARTICULAR REQUIREMENTS.

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7.10. ADDITIONAL WARRANTY EXCLUSIONS. NOTWITHSTANDING ANY PROVISION OF THE AGREEMENT TO

THE CONTRARY, MOTOROLA WILL HAVE NO LIABILITY FOR (A) DEFECTS IN OR DAMAGE TO

PRODUCTS RESULTING FROM USE OTHER THAN IN THE NORMAL AUTHORIZED MANNER, OR FROM ACCIDENT, LIQUIDS, OR NEGLECT; (B) TESTING, MAINTENANCE, REPAIR, INSTALLATION, OR MODIFICATION BY PARTIES OTHER THAN MOTOROLA; (C) CUSTOMER’S OR ANY AUTHORIZED USER’S FAILURE TO COMPLY WITH INDUSTRY AND OSHA OR OTHER LEGAL STANDARDS; (D) DAMAGE TO RADIO ANTENNAS, UNLESS CAUSED BY DEFECTS IN MATERIAL OR WORKMANSHIP; (E) EQUIPMENT WITH NO SERIAL NUMBER; (F) BATTERIES OR CONSUMABLES; (G) FREIGHT COSTS FOR SHIPMENT TO REPAIR DEPOTS; (H) COSMETIC DAMAGE THAT DOES NOT AFFECT OPERATION; (I) NORMAL WEAR AND TEAR; (J) ISSUES OR OBSOLESCENCE OF LICENSED SOFTWARE DUE TO CHANGES IN CUSTOMER OR AUTHORIZED USER REQUIREMENTS, EQUIPMENT, OR SYSTEMS; (K) TRACKING AND LOCATION-BASED SERVICES; OR (L) BETA SERVICES.

8. Indemnification.

8.1. General Indemnity. Motorola will defend, indemnify, and hold Customer harmless from and against any and all damages, losses, liabilities, and expenses (including reasonable fees and expenses of attorneys) arising from any actual third-party claim, demand, action, or proceeding (“Claim”) for personal injury, death, or direct damage to tangible property to the extent caused by Motorola’s negligence, gross negligence or willful misconduct while performing its duties under this Agreement, except to the extent the claim arises from Customer’ s negligence or willful misconduct. Motorola’s duties under this Section 8.1 – General Indemnity are conditioned upon: (a) Customer promptly notifying Motorola in writing of the Claim; (b) Motorola having sole control of the defense of the suit and all neg otiations for its settlement or compromise to the extent allowed by applicable law; and (c) Customer cooperating with Motorola and, if requested by Motorola, providing reasonable assistance in the defense of the Claim.

8.2. Intellectual Property Infringement . Motorola will defend Customer against any third -party claim alleging that a Motorola-developed or manufactured Product (the “Infringing Product”) directly infringes a United States patent or copyright (“Infringement Claim”), and Motorola will pay all dama ges finally awarded against Customer by a court of competent jurisdiction for an Infringement Claim, or agreed to in writing by Motorola in settlement of an Infringement Claim. Motorola’s duties under this Section 8.2 – Intellectual Property Infringement are conditioned upon: (a) Customer promptly notifying Motorola in writing of the Infringement Claim; (b) Motorola having sole control of the defense of the suit and all negotiations for its settlement or compromise; and (c) Customer cooperating with Motorol a and, if requested by Motorola, providing reasonable assistance in the defense of the Infringement Claim.

8.2.1. If an Infringement Claim occurs, or in Motorola’s opinion is likely to occur, Motorola may at its option and expense: (a) procure for Customer the r ight to continue using the Infringing Product; (b) replace or modify the Infringing Product so that it becomes non -infringing; or (c) grant Customer (i) a prorated refund of any amounts pre-paid for the Infringing Product (if the Infringing Product is Licensed Software) or (ii) a credit for the Infringing Product, less a reasonable charge for depreciation (if the Infringing Product is Equipment, including Equipment with embedded Licensed Software).

8.2.2. In addition to the other damages disclaimed under this Agr eement, Motorola will have no duty to defend or indemnify Customer for any Infringement Claim that arises from or is based upon: (a) Customer Data, Customer-Provided Equipment, Non-Motorola Materials, or third-party equipment, hardware, software, data, or other third-party materials; (b) the combination of the Product with any products or materials not provided by Motorola; (c) a Product designed, modified, or manufactured in accordance with Customer’s designs, specifications, guidelines or instructions; (d) a modification of the Product by a party other than Motorola; (e) use of the Product in a manner for which the Product was not designed or that is inconsistent with the terms of this Agreement; or (f) the failure by Customer to use or install an update to the Product that is intended to correct the claimed infringement. In no event will Motorola’s liability resulting from an Infringement Claim extend in any way to any payments due on a royalty basis, other than a reasonable royalty based upon revenue derived by Motorola from Customer from sales or license of the Infringing Product.

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8.2.3. This Section 8.2 – Intellectual Property Infringement provides Customer’s sole and exclusive remedies and Motorola’s entire liability in the event of an Infringement Claim.

8.3. Customer Indemnity . To the extent allowed by applicable law, Customer will defend, indemnify, and hold Motorola and its subcontractors, subsidiaries and other affiliates harmless from and against any and all damages, losses, liabilities, and expenses (inc luding reasonable fees and expenses of attorneys) arising from any actual or threatened third -party claim, demand, action, or proceeding arising from or related to (a) Customer-Provided Equipment, Customer Data, or Non -Motorola Materials, including any cla im, demand, action, or proceeding alleging that any such equipment, data, or materials (or the integration or use thereof with the Products) infringes or misappropriates a third -party intellectual property or other right, violates applicable law, or breaches the Agreement; (b) Customer-Provided Equipment’s failure to meet the minimum requirements set forth in the applicable Documentation or match the applicable specifications provided to Motorola by Customer in connection with the Products; (c) Customer’s ( or its service providers, agents, employees, or Authorized User’s) negligence or willful misconduct; and (d) Customer’s or its Authorized User’s breach of this Agreement. This indemnity will not apply to the extent any such claim is caused by Motorola’s use of Customer- Provided Equipment, Customer Data, or Non -Motorola Materials in violation of the Agreement. Motorola will give Customer prompt, written notice of any claim subject to the foregoing indemnity. Motorola will, at its own expense, cooperate with Customer in its defense or settlement of the claim.

9. Limitation of Liability.

9.1. EXCEPT FOR PERSONAL INJURY OR DEATH, THE TOTAL AGGREGATE LIABILITY OF MOTOROLA, ITS

AFFILIATES, AND ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SUBCONTRACTORS, AGENTS , SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE “MOTOROLA PARTIES”), WHETHER BASED ON A CLAIM IN CONTRACT OR IN TORT, LAW OR EQUITY, RELATING TO

OR ARISING OUT OF THE AGREEMENT WILL NOT EXCEED THE FEES, OR PORTION OF FEES, RELATED TO THE PRODUCT UNDER WHICH THE CLAIM AROSE. WITH RESPECT TO ANY RECURRING SERVICES, THE MOTOROLA PARTIES’ TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO

SUCH RECURRING SERVICES WILL NOT EXCEED THE TOTAL FEES PAID FOR THE APPLICABLE PRODUCT DURING THE CONSECUTIVE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT FROM WHICH THE FIRST CLAIM AROSE. EXCEPT FOR PERSONAL INJURY OR DEATH, THE

MOTOROLA PARTIES WILL NOT BE LIABLE IN CONNECTION WITH THIS AGREEMENT (WHETHER UNDER MOTOROLA’S INDEMNITY OBLIGATIONS, A CAUSE OF ACTION F OR BREACH OF CONTRACT,

UNDER TORT THEORY, OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,

PUNITIVE, OR CONSEQUENTIAL DAMAGES OR DAMAGES FOR LOST PROFITS OR REVENUES, EVEN

IF MOTOROLA HAS BEEN ADVISED BY CUSTOMER OR ANY THIRD PARTY OF THE PO SSIBILITY OF

SUCH DAMAGES OR LOSSES AND WHETHER OR NOT SUCH DAMAGES OR LOSSES ARE FORESEEABLE.

9.2. EXCLUSIONS FROM LIABILITY. NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT,

MOTOROLA WILL HAVE NO LIABILITY FOR DAMAGES ARISING OUT OF (A) CUSTOMER DATA,

INCLUDING ITS TRANSMISSION TO MOTOROLA, OR ANY OTHER DATA AVAILABLE THROUGH THE PRODUCTS; (B) CUSTOMER-PROVIDED EQUIPMENT OR SITES; NON-MOTOROLA MATERIALS; THIRD- PARTY EQUIPMENT, HARDWARE, SOFTWARE, DATA, OR CONTENT; OR UNKNOWN OR UNAUTHORIZED COMBINATION OF PRODUCTS AND SERVICES; (C) LOSS OF DATA, HACKING, RANSOMWARE, THIRD-PARTY ATTACKS OR DEMANDS; (D) MODIFICATION OF PRODUCTS NOT AUTHORIZED BY MOTOROLA; (E) RECOMMENDATIONS PROVIDED IN CONNECTION WITH THE PRODUCTS PROVIDED UNDER THIS AGREEMENT; (F) DATA RECOVERY SERVICES OR DATABASE MODIFICATIONS; OR (G) CUSTOMER’S OR ANY AUTHORIZED USER’S BREACH OF THIS AGREEMENT OR MISUSE OF THE PRODUCTS.

IN ADDITION TO THE FOREGOING EXCLUSIONS FROM DAMAGES, AND NOTWITHSTANDING ANY

PROVISION OF THE AGREEMENT TO THE CONTRARY, MOTOROLA WILL HAVE NO LIABILITY FOR (A) INTERRUPTION OR FAILURE OF CONNECTIVITY, VULNERABILITIES, OR SECURITY EVENTS; (B) DISRUPTION OF OR DAMAGE TO CUSTOMER’S OR THIRD PARTIES’ SYSTEMS, EQUIPMENT, OR DATA, Buena Park Police Department September 12, 2025
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INCLUDING DENIAL OF ACCESS TO USERS, OR SHUTDOWN OF SYSTEMS CAUSED BY INTRUSION DETECTION SOFTWARE OR HARDWARE; (C) AVAILABILITY OR ACCURACY OF ANY DATA AVAILABLE THROUGH SOFTWARE-AS-A-SERVICE, OR INTERPRETATION, USE, OR MISUSE THEREOF; (D) TRACKING AND LOCATION-BASED SERVICES; OR (E) BETA SERVICES.

9.3. Statute of Limitations . Customer may not bring any claims against a Motorola Party in connection with this Agreement or the Products and Services more than one (1) year after the date of accrual of the cause of action.

10. Confidentiality.

10.1. Confidential Information. Customer and Motorola agree that, subject to any applicable freedom of information or public records legislation, Motorola’s Confidentiality Terms apply to information shared between the Parties.

11. Proprietary Rights; Data; Feedback.

11.1. Motorola Materials . Customer acknowledges that Motorola may use or provide Customer with access to “Motorola Materials”. Except when Motorola has expressly transferred title or other interest to Customer in writing, the Motorola Materials are the property of Motorola or it s licensors, and Motorola or its licensors retain all right, title and interest in and to the Motorola Materials (including, all rights in patents, copyrights, trademarks, trade names, trade secrets, know -how, other intellectual property and proprietary ri ghts, and all associated goodwill and moral rights).

This Agreement does not grant to Customer any shared development rights in or to any Motorola Materials or other intellectual property, and Customer agrees to execute any documents and take any other ac tions reasonably requested by Motorola to effectuate the foregoing. Motorola and its licensors reserve all rights not expressly granted to Customer, and no rights, other than those expressly granted herein, are granted to Customer by implication, estoppel or otherwise. Customer will not modify, disassemble, reverse engineer, derive source code or create derivative works from, merge with other software, distribute, sublicense, sell, or export the Products and Services or other Motorola Materials, or permit any third party to do so.

11.2. Ownership of Customer Data. Customer retains all right, title and interest, including intellectual property rights, if any, in and to Customer Data. Motorola acquires no rights to Customer Data except those rights granted under this Agreement including the right to Process (as defined in the DPA) and use the Customer Data as set forth in the DPA.

11.3. Feedback. Any Feedback provided by Customer is entirely voluntary, and will not create any confidentiality obligation for Motorola, even if designated as confidential by Customer. Motorola may use, reproduce, license, and otherwise distribute and exploit the Feedback without any obligation or payment to Customer or Authorized Users and Customer represents and warrants that it has obtained all necessary rights and consents to grant Motorola the foregoing rights.

11.4. Improvements; Products and Services. The Parties agree that, notwithstanding any provision of this Agreement to the contrary, all fixes, modifications and improvements to the Services or Products conceived of or made by or on behalf of Motorola that are ba sed either in whole or in part on the Feedback, Customer Data, or Service Use Data (or otherwise) are the exclusive property of Motorola and all right, title and interest in and to such fixes, modifications or improvements will vest solely in Motorola. Cu stomer agrees to execute any written documents necessary to assign any intellectual property or other rights it may have in such fixes, modifications or improvements to Motorola.

12. Acceptance

12.1. Communications System Acceptance. Unless further defined in the applicable Proposal or Statement of Work, System Acceptance for a Communications System occurs upon successful completion of Acceptance Tests as detailed in the Acceptance Test Plan. Motorola will provide ten days' notice before testing begins, and upon successful completion, both parties will sign an acceptance certificate. If the plan includes tests for subsystems Buena Park Police Department September 12, 2025
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or phases, acceptance occurs upon successful completion of those tests and separate certificates will be issued. If Customer believes the system has failed, they must provide a detailed written notice within thirty days; otherwise, System Acceptance is deemed to have occurred. Minor, non -material issues will not delay acceptance but will be addressed per a mutually agreed schedule. Customer use of the system before System Acceptance requires Motorola's written authorization and transfers responsibility for system operation to the Customer. Software System Completion is defined by Customer's Beneficial Use of each Product within the system, with Beneficial Use deemed to occur thirty days after functional demonstration if not otherwise defined in the Proposal.

13. Force Majeure; Delays Caused by Customer.

13.1. Force Majeure . Except for Customer’s payment obligations hereunder, neither Party will be responsible for nonperformance or delayed performance due to events outside of its reasonable control. If performance will be significantly delayed, the affected Party will provide notice to the other Party, and the Parties will agree (in writing) upon a reasonable extension to any applicable performance schedule.

13.2. Delays Caused by Customer . Motorola’s performance of the Products will be excused for delays caused by Customer or its Authorized Users or subcontractors, or by failure of any assumptions set forth in this Agreement (including in any Addendum or Proposal). In the event of a delay under this Section 13.2 – Delays Caused by Customer, (a) Customer will continue to pay the Fees as required hereunder, (b) the Parties will agree (in writing) upon a reasonable exten sion to any applicable performance schedule, and (c) Customer will compensate Motorola for its out -of-pocket costs incurred due to the delay (including those incurred by Motorola’s affiliates, vendors, and subcontractors).

14. Disputes. The Parties will use t he following procedure to resolve any disputes relating to or arising out of this Agreement (each, a “Dispute”):

14.1. Governing Law. All matters relating to or arising out of the Agreement are governed by the laws of the State of Illinois, unless Customer is the United States Government (or an agency thereof) or a state government or state agency or local municipality within the United States, in which case all matters relating to or arising out of the Agreement will be governed by the laws of the State in which the Products and Services are provided. The terms of the U.N. Convention on Contracts for the International Sale of Goods and t he Uniform Computer Information Transactions Act will not apply.

14.2. Negotiation; Mediation . The Parties will attempt to timely resolve the Dispute promptly through good faith negotiations. Either Party may initiate dispute resolution procedures by sending a n otice of Dispute (“Notice of Dispute”) to the other Party. The Parties will choose an independent mediator within thirty (30) days of such Notice of Mediation. Neither Party may unreasonably withhold consent to the selection of a mediator, but if the Parties are unable to agree upon a mediator, either Party may request that the American Arbitration Association nominate a mediator. Each Party will bear its own costs of mediation, but the Parties will share the cost of the mediator equally. Unless otherwise agreed in writing, all in person meetings under this Section 1 4.2 – Negotiation; Mediation will take place in Chicago, Illinois, and all communication relating to the Dispute resolution will be maintained in strict confidence by the Parties. Notwithstandin g the foregoing, any Dispute arising from or relating to Motorola’s intellectual property rights must be decided by a court of competent jurisdiction, in accordance with Section 14.3 – Litigation, Venue, Jurisdiction below.

14.3. Litigation, Venue, Jurisdiction. If the Dispute has not been resolved by mediation within sixty (60) days from the Notice of Mediation, either Party may submit the Dispute exclusively to a court in Cook County, Illinois, or in the case the Customer is the United States, a state agency, o r local municipality, then the appropriate court in the State in which the Products and Services are provided. Each Party expressly consents to the exclusive jurisdiction of such courts for resolution of any Dispute and to enforce the outcome of any media tion.

15. General.

15.1. Compliance with Laws. Each Party will comply with applicable laws in connection with the performance of its obligations under this Agreement, including that Customer will ensure its and its Authorized Users’ use of the Buena Park Police Department September 12, 2025
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Products complies with law (including privacy laws), and Customer will obtain any FCC, FAA, and other licenses or authorizations (including licenses or authorizations required by foreign regulatory bodies) required for its and its Authorized Users’ use of the Products. Motoro la may, at its discretion, cease providing or otherwise modify Products (or any terms related thereto in an Addendum or Proposal), in order to comply with any changes in applicable law.

15.2. Audit; Monitoring. Motorola will have the right to monitor and audit u se of the Products, including an audit of total user licenses credentialed by Customer for any Licensed Software or SaaS Products, which may also include access by Motorola to Customer Data and Service Use Data. Customer will provide notice of such monitoring to its Authorized Users and obtain any required consents, including individual end users, and will cooperate with Motorola in any monitoring or audit. Customer will maintain during the Term, and for two (2) years thereafter, accurate records relating t o any licenses granted under this Agreement to verify compliance with this Agreement. Motorola or a third party (“Auditor”) may inspect Customer’s and, as applicable, Authorized Users’ premises, books, and records. Motorola will pay expenses and costs of the Auditor, unless Customer is found to be in violation of the terms of the Agreement, in which case Customer will be responsible for such expenses and costs. In the event Motorola determines that Customer’s usage of the Licensed Software or SaaS Product e xceeded the number of licenses purchased by Customer at a given time, Motorola may invoice Customer for the additional licenses used by Customer, pro-rated for each additional license from the date such license was activated, and Customer will pay such inv oice in accordance with the payment terms in the Agreement.

15.3. Assignment and Subcontracting . Neither Party may assign or otherwise transfer this Agreement without the prior written approval of the other Party. Motorola may assign or otherwise transfer this Agreement or any of its rights or obligations under this Agreement without consent (a) for financing purposes, (b) in connection with a merger, acquisition or sale of all or substantially all of its assets, (c) as part of a corporate reorganization, or (d) to a subsidiary corporation. Subject to the foregoing, this Agreement will be binding upo n the Parties and their respective successors and assigns. Motorola may subcontract any of the work, but subcontracting will not relieve Motorola of its duties under this Agreement.

15.4. Waiver. A delay or omission by either Party to exercise any right under this Agreement will not be construed to be a waiver of such right. A waiver by either Party of any of the obligations to be performed by the other, or any breach thereof, will not be construed to be a waiver of any succeeding breach or of any other obligati on.

All waivers must be in writing and signed by the Party waiving its rights.

15.5. Severability. If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, illegal, or otherwise unenforceable, such provision will be deemed t o be modified to reflect as nearly as possible the original intentions of the Parties in accordance with applicable law. The remaining provisions of this Agreement will not be affected, and each such provision will be valid and enforceable to the full exte nt permitted by applicable law.

15.6. Independent Contractors. Each Party will perform its duties under this Agreement as an independent contractor.

The Parties and their personnel will not be considered to be employees or agents of the other Party. Nothing in this Agreement will be interpreted as granting either Party the right or authority to make commitments of any kind for the other. This Agreement will not constitute, create, or be interpreted as a joint venture, partnership, or formal business organization of any kind.

15.7. Third-Party Beneficiaries. The Agreement is entered into solely between, and may be enforced only by, the Parties. Each Party intends that the Agreement will not benefit, or create any right or cause of action in or on behalf of, any entity ot her than the Parties. Notwithstanding the foregoing, a licensor or supplier of third -party software included in the software Products will be a direct and intended third -party beneficiary of this Agreement.

15.8. Interpretation. The section headings in this Agreement are included only for convenience The words “including” and “include” will be deemed to be followed by the phrase “without limitation”. This Agreement will be fairly interpreted in accordance with its terms and conditions and not for or against eithe r Party.

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15.9. Notices. Notices required under this Agreement to be given by one Party to the other must be in writing and either personally delivered or sent to the address provided by the other Party by certified mail, return receipt requested and postage prepaid (or by a recognized courier service, such as FedEx, UPS, or DHL), and will be effective upon receipt.

15.10. Cumulative Remedies . Except as specifically stated in this Agreement, all remedies provided for in this Agreement will be cumulative and in addition to, and not in lieu of, any other remedies available to either Party at law, in equity, by contract, or otherwise. Except as specifically stated in this Agreement, the election by a Party of any remedy provided for in this Agreement or otherwise available to such Party will not preclude such Party from pursuing any other remedies available to such Party at law, in equity, by co ntract, or otherwise.

15.11. Survival. The following provisions will survive the expiration or termination of this Agreement for any reason:

Section 3.5 – Customer Obligations; Section 4.6 – Effect of Termination or Expiration; Section 5 – Payment and Invoicing; Section 7.9 – Warranty Disclaimer; Section 7.10 - Additional Warranty Exclusions; Section 8.3 – Customer Indemnity; Section 9 – Limitation of Liability; Section 10 – Confidentiality; Section 1 1 – Proprietary Rights; Data; Feedback; Section 13 – Force Majeure; Delays Caused by Customer; Section 14 – Disputes; and Section 15 – General.

15.12. Entire Agreement. This Agreement, including all Addenda, and Proposals, constitutes the entire agreement of the Parties regarding the subject matter hereto, and supersedes all previous agreements, proposals, and understandings, whether written or oral, relating to this subject matter. This Agreement may be executed in multiple counterparts, and will have the same legal force and effect as if the Parties had executed it as a single document. The Parties may sign in writing or by electronic signature. An electronic signature, facsimile copy, or computer image of a signature, will be treated, and will have the same effect as an original signature, and will have the same effect, as an original signed copy of this document. This Agreement may be amended or modified only by a written instrument signed by authorized representatives of both Parties. The preprinted terms and conditions found on any Customer purchase order, acknowledgment, or other form will not be considered an amendment or modification or part of this Agreement, even if a representative of each Party signs such document.

The Parties hereby enter into this MCA as of the Effective Date.

Motorola Solutions, Inc. Customer: _______________________ By: ______________________________ By: ______________________________ Name: ___________________________ Name: ____________________________ Title: ____________________________ Title: _____________________________ Date: ____________________________ Date: _____________________________ ATTEST:

BY: _______________________________________
Adria M. Jimenez, City Clerk
APPROVED AS TO FORM:

BY: ________________________________________
Christopher Cardinale, City Attorney
Holder Identifier : 7777777707070700077761616045571110765727026227554207762315752516310071672674264333310727355442355671307400526431677333076004255127651020743373752657323007261111561126520076727242035772000777777707000707007 7777777707070700073525677115456000773444016533112507230044124621171073201041713730320713233725206311107033237242073110070333262431621110703333725307200007132236353172100077756163351765540777777707000707007Certificate No : 570115918210 CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 10/01/2025 IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.PRODUCERAon Risk Services Central, Inc.Chicago IL Office200 East RandolphChicago IL 60601 USA PHONE(A/C. No. Ext):E-MAILADDRESS:INSURER(S) AFFORDING COVERAGENAIC #(866) 283-7122INSURED 23035Liberty Mutual Fire Ins CoINSURER A: 42404Liberty Insurance CorporationINSURER B:19437Lexington Insurance CompanyINSURER C:INSURER D:INSURER E:INSURER F:

FAX(A/C. No.):(800) 363-0105CONTACTNAME:Motorola Solutions, Inc.Attn Stephanie Lampi500 West MonroeChicago IL 60661 USA COVERAGESCERTIFICATE NUMBER:570115918210REVISION NUMBER:THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. Limits shown are as requestedPOLICY EXP (MM/DD/YYYY)POLICY EFF (MM/DD/YYYY)SUBRWVDINSR LTRADDL INSDPOLICY NUMBER TYPE OF INSURANCELIMITSCOMMERCIAL GENERAL LIABILITYCLAIMS-MADEOCCURPOLICYLOC EACH OCCURRENCEDAMAGE TO RENTED PREMISES (Ea occurrence)MED EXP (Any one person)PERSONAL & ADV INJURYGENERAL AGGREGATEPRODUCTS - COMP/OP AGGXXXGEN'L AGGREGATE LIMIT APPLIES PER: $1,000,000$250,000$10,000$1,000,000$2,000,000$2,000,000A 07/01/202507/01/2026YYTB2641005169075PRO-JECTOTHER:AUTOMOBILE LIABILITYANY AUTOOWNED AUTOS ONLYSCHEDULED AUTOSHIRED AUTOS ONLYNON-OWNED AUTOS ONLYBODILY INJURY ( Per person)PROPERTY DAMAGE(Per accident)X BODILY INJURY (Per accident)$1,000,000A 07/01/202507/01/2026YY COMBINED SINGLE LIMIT(Ea accident)AS2-641-005169-015EXCESS LIABOCCUR CLAIMS-MADEAGGREGATEEACH OCCURRENCEDED UMBRELLA LIABRETENTIONE.L. DISEASE-EA EMPLOYEEE.L. DISEASE-POLICY LIMITE.L. EACH ACCIDENT$1,000,000XOTH-ERPER STATUTEB 07/01/202507/01/2026All Other StatesWC7641005169095B 07/01/202507/01/2026$1,000,000Y / N(Mandatory in NH)ANY PROPRIETOR / PARTNER / EXECUTIVE OFFICER/MEMBER EXCLUDED?N / AYNWIWORKERS COMPENSATION AND EMPLOYERS' LIABILITYIf yes, describe under DESCRIPTION OF OPERATIONS below$1,000,000WA764D005169085Each Claim01600673907/01/202507/01/2026Professional/Cyber/E&O$2,000,000AggregateE&O - Miscellaneous Professional-PrimaryC SIR applies per policy terms & conditions$1,000,000DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)Certificate Holder, its elected officials, officers, agents, employees and volunteers are included as Additional Insured in accordance with the policy provisions of the Automobile Liability and General Liability policies. Automobile Liability and General Liability policies evidenced herein is Primary to other insurance available to an Additional Insured, but only in accordance with the policy's provisions. General Liability policy evidenced herein is Non-Contributory to other insurance available to an Additional Insured, but only in accordance with the policy's provisions. A Waiver of Subrogation is granted in favor of Certificate Holder in accordance with the policy provisions of the Workers Compensation, Automobile Liability and General Liability policies.CANCELLATIONCERTIFICATE HOLDERAUTHORIZED REPRESENTATIVE The City of Buena Park6650 Beach Blvd.Buena Park CA 90621 USA ACORD 25 (2016/03)©1988-2015 ACORD CORPORATION. All rights reservedThe ACORD name and logo are registered marks of ACORDSHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.

October 14, 2025

STUDY SESSION
Item No. 9A.

City Council Agenda Report

DISCUSS AND PROVIDE DIRECTION REGARDING BUENA PARK HIGH SCHOOL (BPHS) TREEPARTNERSHIP PROGRAM

PREPARED BY PRESENTED BY
Joe Hunt, Public Works Manager Joe Hunt, Public Works Manager

DEPARTMENT HEAD APPROVAL CITY MANAGER APPROVAL
Mina Mikhael, Director of Public Works/City Engineer Aaron France, City Manager

DISCUSSION
In an effort to enhance the local urban forest and encourage youth and public investment in its success, staff is exploring a partnership with Buena Park High School's (BPHS) Agriculture Department. The partnership would allow students at BPHS to raise approximately 40 trees of multiple species from the sapling phase to a more mature tree. The process would include watering, trimming, fertilizing, and cultivating the trees in an orchard onsite at the school. The trees would be provided by the City and consist of a mix of species from the Approved Parkway Tree List (tree list). After approximately a year of care by BPHS students, the trees would be returned to the City and planted in either parkways or medians, likely on arterial streets where larger, more mature trees are preferred.

Additionally, BPHS students could vote to request one additional tree from the City per year that is not on the tree list (pending final approval by City staff). When returned, this tree would be planted at a City park or facility.

The approximate cost of the program would be $2,500 per year. Proposed costs include 40 trees in 15-gallon size at $55/each, specialized shovels and tools to help the students care for the trees at $200, and $100 for the students to select a tree of their choice. It should be noted that the City typically plants parkways trees in the 15- gallon size, and purchasing trees in a larger size typically costs the City an extra $100-$150 per tree. Assuming most of the trees return in good condition, the program could be a net gain for the City financially.

This program was discussed by the Climate Action Commission on August 5, 2025, and the Commission recommended the City Council approve the concept. Attached to this report is a letter from the BPHS Agriculture Department's Teacher Advisors in support of the program.

Attachments
Buena Park FFA Tree - Line Project.pdf
Buena Park FFA Tree - Line Project The Tree Line Project is a partnership between the City of Buena Park and the High

School

Agriculture

Program

that

provides

students

with

a

unique,

hands-on

learning

opportunity

while

supporting

the

city’s

sustainability

goals.

Students

at

the

high

school

farm

have

built

a

tree

line

to

house

young

trees,

installed

irrigation,

and

created

a

structured

environment

for

growth.

These

trees

will

be

kept

on

campus

until

they

are

strong

enough

to

be

transplanted

into

the

Buena

Park

community.

As part of the project, students take on the responsibility of caring for the trees each

day.

Their

jobs

include

watering

and

monitoring

irrigation

systems,

pruning

to

encourage

healthy

structure,

and

removing

weeds

to

reduce

competition

for

nutrients

and

water.

In

addition,

students

will

study

the

growth

requirements

of

different

tree

species,

gaining

an

understanding

of

how

soil,

water,

sunlight,

and

nutrients

influence

plant

health.

This project provides students with more than just horticultural skill, it offers real-world

experience

in

agriculture,

tree

care,

and

environmental

stewardship.

By

learning

how

to

manage

living

plants,

students

are

also

exploring

potential

career

pathways

in

horticulture,

forestry,

urban

planning,

and

community

landscape

management.

The

work

they

do

on

campus

directly

prepares

them

for

professional

opportunities

in

agriculture

and

related

fields.

The impact of this project extends beyond the classroom and into the community.

Once

the

trees

reach

maturity,

they

will

be

transplanted

into

public

spaces

across

Buena

Park,

where

they

will

provide

shade,

improve

air

quality,

and

support

local

wildlife.

The

Tree

Line

Project

strengthens

the

connection

between

students

and

their

city,

demonstrating

how

education

and

community

service

can

come

together

to

plant

both

trees

and

future

leaders

Teacher Advisors Jenna Moore Paulina Cortez [email protected] [email protected] October 14, 2025

STUDY SESSION
Item No. 9B.

City Council Agenda Report

DISCUSS AND PROVIDE DIRECTION REGARDING CLIMATE ACTION COMMISSION'S REVIEW OF PUBLICTREE POLICY, URBAN FOREST MANAGEMENT PLAN, AND AN ORCHARD PILOT PROGRAM

PREPARED BY PRESENTED BY
Joe Hunt, Public Works Manager Joe Hunt, Public Works Manager

DEPARTMENT HEAD APPROVAL CITY MANAGER APPROVAL
Mina Mikhael, Director of Public Works/City Engineer Aaron France, City Manager

DISCUSSION
On August 5, 2025, the Climate Action Commission (Commission) discussed the City's Public Tree Policy, Urban Forest Management Plan (UFMP), and a proposed Orchard Pilot Program at the request of Council Member Sonne.

Upon review, the Commission voted to maintain the City’s Public Tree Policy in its current form and recommended minor changes to the City’s UFMP. The recommended amendments to the UFMP included updates to ensure alignment with the City’s most recent Public Tree Policy, such as updates to the preferred species list; a reduced emphasis on maintaining species continuity along streets; and, the removal of the planting plan, which had previously specified particular tree species for designated locations identified during the UFMP's initial development.

The Commission also discussed the feasibility of a public Orchard Pilot Program. After reviewing the concept, the Commission expressed some concerns and concluded that it may not be the appropriate time to move forward.

Commissioners acknowledged that while can orchards provide fruit and community benefits, they also require substantial ongoing maintenance, irrigation, and management of fallen fruit, pests, and public access — responsibilities the City is not currently equipped to support. Staff has recently been focused, at the request of the City Council, on planting, watering, and maintaining hundreds of new trees throughout the City. The Commission recommends that staff continue prioritizing the expansion and care of parkway trees, which provide immediate canopy, shade, carbon reduction, and community benefits.

If the Orchard Pilot Program were to move forward, it would likely require identifying a currently un-programmed open space within a City park for its establishment. To protect the orchard and its produce, the area would ideally be fenced to manage access and prevent vandalism or unauthorized harvesting.  Successful operation would also require staff with experience in orchard or farm management - expertise the City does not currently have on staff.

While some responsibilities could be supported by volunteers or contract services, overall coordination and ongoing maintenance would still require staff involvement. Additionally, distributing the harvest to the community would likely require collaboration between the Community Services Department and a local non-profit organization.  Although the City currently operates a Community Garden, an orchard represents a distinct undertaking, which would require training for both staff and volunteers to ensure the program's success.

October 14, 2025

STUDY SESSION
Item No. 9C.

City Council Agenda Report

DISCUSS AND PROVIDE DIRECTION REGARDING CITY VIDEO SERVICES

PREPARED BY PRESENTED BY
Jessica Fewer, Senior Management AnalystJessica Fewer, Senior Management Analyst

DEPARTMENT HEAD APPROVAL CITY MANAGER APPROVAL
Eddie Fenton, Assistant City Manager/HR Director Aaron France, City Manager

DISCUSSION
On May 3, 1982, the Buena Park Cable Foundation (BPCF), a 501(c)(3) non-profit tax-exempt public benefit corporation, was formed by the City Council to "foster and promote social and civic advancement through activities related to cable communications." The organization aimed to achieve this through producing, scheduling, and funding cable channel programming and awarding scholarships to college students who have a career interest in the communications field. The BPCF Board held regular board meetings to approve the budget, programming, scholarships, and other business. City Manager's Office staff supported the BPCF with day-to-day operations of the channel, production management, and other activities.

Over the years, the BPCF and the City Manager's Office managed and oversaw the operations and programming of the City's government access channel and awarded annual communications scholarships to local students.

However, as time went on, changes to federal and state law relating to cable franchises, together with increasing limitations on the BPCF's revenue, continued to narrow the scope of the BPCF's activities. On July 26, 2022, the BPCF voted to dissolve and transfer its remaining activities and fund balance to the City. With City staff already managing most of the cable channel activities, including the budget, the transition to the City was fairly smooth.

Funding for video services comes from Public, Educational, and Governmental (PEG) fees and the General Fund.

PEG fees are collected from cable company subscribers and remitted to the City to fund equipment and facilities related to the operation of the channel. These funds may only be used for capital costs like the purchase of related equipment, video broadcast facility upgrades, and similar infrastructure/hard costs. They may not be used to fund staff salaries, programming costs, or video productions. Typically, the City receives roughly $100,000 in PEG fees.

Several video production facility upgrades have been funded with this revenue stream. Approximately $104,500 from the General Fund provides for staff salaries, annual scholarships, and other maintenance and operation items.

Prior to 2022, the BPCF used independent contractors for routine video productions, live event coverage, and City Council meeting broadcasts. A few student teams were also used for State of the City productions in a limited capacity. Ultimately, staff determined that bringing professional video services "in-house" would be more beneficial for the City as it would improve video quality, optimize production and live event scheduling, and provide more support for all production stages. In 2024, the City hired four professional videographers in the part-time Video Technician classification. Two of these positions are dedicated solely to broadcasting the City Council and Planning Commission Meetings. Currently, the City has a total of five Video Technicians working in a part-time capacity.

Staff also believes that having professional videographers on staff assists with control of rising production costs in the industry and is more efficient. For example, the City previously solicited bids from private video producers for two 60-second grant-funded tobacco PSAs. The estimates ranged from $8,500 (with no pre-production and limited post-production work performed) to $22,000 for a complete production. In contrast, each City Council Member’s State of the City video, which were roughly 3 minutes each, ranged from $1,400 to $2,000 each. As always, more detailed, complex projects will require a higher cost per production, but those costs can be managed in-house much more effectively.

Since creating the Video Technician position, staff believes that the goals of enhanced video quality and production quantity have been met. Staff has also been able to attend more events to capture video clips for social media following the event and to capture stock footage for subsequent uses. For example, this year’s State of the City compilation video featured nearly all video clips, something that had never been done before due to a limited video database. Additionally, staff has focused on more short-form videos, rather than the longer productions. For example, short-form videos were posted to social media and the BPTV channel for events such as the Construction & Career Fair, Summer Concerts, and Silverado Days. This is in line with current social media trends.

While program scheduling on the channel changes from week to week as new programs are filmed, the channel generally has programming scheduled from 5 AM to roughly 8 PM every day. Attachment 1 provides a sample scheduling line up. City Council meetings run for the two weeks between meetings and then are removed. When programming is not running, the City has a carousel that provides City updates, event flyers, and other information.

It should be noted that staff posted a survey on the BPTV channel a few months back encouraging residents to provide feedback. To date, the City has not received any responses.

Going forward, staff plans to create more productions that highlight Buena Park, provide information to residents, and encourage residents to come to City events and programs. One example of this is a recent infomercial created to help customers navigate through the passport process. The video was created in conjunction with the City Clerk’s Office and translated into Spanish and Korean. Another recent production is a three-part series that showcases the important work that the Homeless Outreach Team and Homeless Liaison Officers are doing in the community. A segment of this series will be shown at the study session. Staff also plans to partner with the Police Department in the near future to spotlight new public safety programs and initiatives.

Staff will continue to create and produce high-quality video productions to share with residents and businesses via the BPTV channel and the City’s social media channels.

Staff is requesting the City Council receive and file this update or provide different direction.

Attachments
BPTV Typical Day Scheduling.pdf
BPTV Typical Day Scheduling
5:00 am City Council Meeting
8:00 am – 5:00 pm (on loop)
• Tobacco Ordinance
• SOTC Video –Ahn
• Silverado Days
• SOTC Video – Traut
• Passport Services
• SOTC Video – Hoque
• Cops N Goblins
• SOTC Video – Sonne
• Tobacco PSA
• SOTC Video – Franco
• Crimewatch
• The last 10 minutes of every hour are the channel slides promoting events, programs, social media, and cable channel survey.
5:00 pm – City Council Meeting