Action Goal 2023 Metric 2023 Outcomes 2024 Metric
1.1 Increase our number of partners 10 new partners 15 new partners 5 new partners
1.2 Establish a homeless advisory committee 9 members Pre-Planning for homeless advisory
committee
The establishment of
the homeless
advisory committee
will come to Council
early 2024.
1.3 Expand our data input by expanding the
use of Homeless Management
Information Systems
5 new users 11 new users 4 new users
Action Goal 2023 Metric 2023 Outcomes 2024 Metric
2.1 Advocate for funding and increased
services on a regional, state and federal
level along with making changes in the
Laws and Public Policy
6 Requests for
Support
7 requests for Support 6 Requests for
Support
2.2 Participate in meetings at the regional
level
20 Meetings 14 Meetings 16 Meetings
Action Goal 2023 Metric 2023 Outcomes 2024 Metric
3.2 Creation of the Dynamic Community
Program
5 members Work has begun and will
be presented to Council
in February.
5 members
Shower Participants: 540
provided
Shower Participants:
500 provided
Storage and Baggage
Check: 948 check
ins/outs
Storage and
Baggage Check: 900
check ins/outs
Action Goal 2023 Metric 2023 Outcomes 2024 Metric
4.1 Number of interim housing beds in
Burbank
50 beds Underway 50 beds
4.2 Number of people assisted through the
Rapid Rehousing Program
40 persons/
families
40 persons/ families 40 persons/ families
3.1 Maintain and Expand outreach and
engagement
240 engagements 381 engagements
Attachment 1: Homeless Plan Goals, Metrics and Outcomes Homeless Plan Goals, Metrics and Outcomes
4 0 EHV Voucher
program ended in
September. Note:
Homeless may still use
Section 8 programs.
3.3 Expand services offered at the SAFE
Homeless Storage Site
120 participants
Note: This goal is
being revised to
reflect the number
of services
rendered.
3.4 Increase homeless reporting capabilities
via 311
75 Homeless
Service Requests
300 engagements
150 Homeless
Service Requests
25 families
N/A
312 service requests
received
4.3 Motel Voucher Program for families (# of
placements)
25 families 3: Note. Program started
in November.
4.4 New Housing Vouchers for Homeless (#
of turnovers)
ATTACHMENT 1 - 1
4.5 Create a Safe Parking Program for
homeless vehicle dwellers
25 spaces Underway 17 spaces
4.6 Housing Stabilization and Aftercare for
Voucher Holders
20 people 17 people served 17 people
Action Goal 2023 Metric 2023 Outcomes 2024 Metric
5.1 Hiring another MHET team member 1 FTE Funding but currently unfilled due to hiring
difficulties.
1 FTE
5.2 Number of appointments/ assessments
conducted with the homeless
25 persons 102 persons 75 persons
5.3 Partner with mental health, substance
abuse and physical health providers to
deliver on-site services (i.e., shelter
facility)
Underway 1 Partnership
Created
5.4 Creation of treatment and education
programs for Substance-Use Disorder
2 2 - Opioid Education,
Counselling and
Treatment
Continue with
Programs
Action Goal 2023 Metric 2023 Outcomes 2024 Metric
6.1 Provide personal navigational assistance
by the Library Social Worker
140 810 140
6.2 Establish a lead agency to support high
risk populations
1 agency 1 agency 1 agency
6.3 Support problem-solving techniques and
one-time financial assistance
10 households This program is new and
will be reported in the 2nd
year.
10 households
6.4 Provide educational and tenant/landlord
mediations
200 assisted 223 assisted 200 assisted
6.5 Create financial stabilization and literacy
programs such as Lifting People Up
80 residents 878 residents 500 residents
5.5 Mental health services to homeless
person with a housing voucher
20 households 20 households 20 households
ATTACHMENT 1 - 2