Attachment 1
1 RESOLUTION NO. ________
A RESOLUTION OF THE COUNCIL OF THE CITY OF
BURBANK APPROVING THE ESTABLISHMENT OF THE
SALARY FOR THE CLASSIFICATION OF PARKING
PERMIT TECHNICIAN
THE COUNCIL OF THE CITY OF BURBANK RESOLVES:
1. The Position Classification, adopted by Resolution No. 9240 on the 16 th day
of June, 1953, as amended, is further amended by the addition thereto of the classification of Parking Permit Technician. This classification is added with a title and specification as set forth in Exhibit A, and a biweekly salary as follows:
CTC Barg. Code Job Series Grade Step 1 Step 14 0592 B Comm Dev B.0618 $2,146.95 $2,959.59
2. The Financial Services Director is authorized to make such revisions, changes in summaries, fund totals, grand totals, and other portions of the budget document as necessary to reflect and implement the terms and provisions of this resolution.
PASSED and ADOPTED this ___ day of January, 2025.
__________________________
Nikki Perez
Mayor
Approved as to Form:
Attest: Office of the City Attorney
____________________________ By: _______________________ Kimberley Clark, City Clerk Joseph H. McDougall City Attorney
Attachment 1
2 STATE OF CALIFORNIA )
COUNTY OF LOS ANGELES ) ss.
CITY OF BURBANK )
I, Kimberley Clark, City Clerk of the City of Burbank, do hereby certify that the foregoing Resolution was duly and regularly passed and adopted by a vote of the Council of the City of Burbank at its regular meeting held on the ___ day of January, 2025 by the following vote:
AYES:
NOES:
ABSENT:
____________________________
Kimberley Clark, City Clerk
Attachment 1
3 Exhibit A
Resolution for the Classification of Parking Permit Technician
CITY OF BURBANK
PARKING PERMIT TECHNICIAN
DEFINITION
Under general supervision, to perform responsible technical work in the review, processing, and issuance of a variety of parking permits; and perform related work as required.
ESSENTIAL FUNCTIONS
Reviews parking permit applications for completeness, ensuring compliance with applicable program guidelines as well as city, state, and federal codes and regulations; issues parking permits and collects fees; assists with inquiries and payments related to the Parking Management program; performs reconciliation of permits, cash, and credit card transactions; responds to customer inquiries related to permit processes, policies, and public information at the public permit counter, by telephone, mail, or by el ectronic mail; calculates and collects fees through a variety of methods; assists in the processing and follows-up on inquiries or complaints from other City departments and the public; assists in developing processes to implement new ordinances and programs; evaluates, reviews, and provides recommendations to improve or expedite the permit process including identifying discrepancies and/or inconsistencies in documents or processes and recommending new policies and/or revisions to existing policies and proc edures as appropriate; maintains logs of work orders and parking permit applications submitted through software; files, routes, and tracks applications and permit documents to City departments and staff and coordinates with other regulatory agencies; notifies applicants regarding corrections and issues permits; performs records searches, which may include parking petitions and curb management records; composes correspondence; enters data, prepares statistical and other required reports, and operates a computer workstation and software to input and retrieve information; assists in researching and surveying areas to implement parking permit zones and curb management changes in accor dance with the Burbank Municipal Code (BMC); may train staff about ordinances and programs; drives on City business.
MINIMUM QUALIFICATIONS
Employment Standards:
• Knowledge of – applicable city, state, and federal codes and regulations; City programs and processes for parking permits; basic mathematics to calculate fees and issue parking permits; basic principles of statistics; record keeping and practices; Attachment 1
4 office procedures, methods, and appropriate computer hardware and software; principles and practices of customer service; spelling, grammar, and punctuation.
• Skill in – proficient level use of word processing, various databases, and spreadsheet and presentation software; effectively addressing customer concerns; preparing reports; attention to detail.
• Ability to – assess customer needs and make recommendations; assist in the design, delivery, and evaluation of programs; communicate effectively, both orally and in writing; establish and maintain effective working relationships with supervisors, fellow employees, and the public.
Education/Training: High school graduation or GED and two years of recent experience in customer service in an office environment providing technical information to the public.
License & Certificates: A valid California Class "C" driver's license or equivalent is required at time of appointment.
SUPPLEMENTAL INFORMATION
Desirable Qualifications: A two-year college degree in a related field, or a computer - related field; experience working in the public sector.