Attachment 2
1 RESOLUTION NO. ________
A RESOLUTION OF THE COUNCIL OF THE CITY OF
BURBANK APPROVING THE ESTABLISHMENT OF THE
SALARY AND CONFLICT OF INTEREST CODE
DESIGNATION FOR THE CLASSIFICATION OF SENIOR
UTILITY BUSINESS SYSTEMS ANALYST
THE COUNCIL OF THE CITY OF BURBANK RESOLVES:
1. The Position Classification, adopted by Resolution No. 9240 on the 16 th day
of June, 1953, as amended, is further amended by the addition thereto of the classification of Senior Utility Business Systems Analyst . This classification is added with a title and specification as set forth in Exhibit A, and a biweekly salary as follows:
CTC Barg. Code Job Series Grade Step 1 Step 14 0866 M Utilities M.1018 $3,979.41 $5,232.93
2. After review and consultation by the Management Services Department, City Clerk’s Office and the Office of the City Attorney, it has been determined that this classification is a Designated Position as defined in the City’s Conflict of Interest Code and shall be required to file a form 700 Statement of Economic Interests as required by Government Code § 81000 et seq. and shall be required to report in disclosure categories 1, 5, and 6.
3. The Financial Services Director is authorized to make such revisions, changes in summaries, fund totals, grand totals, and other portions of the budget document as necessary to reflect and implement the terms and provisions of this resolution.
PASSED and ADOPTED this ___ day of February, 2025.
__________________________
Nikki Perez
Mayor
Approved as to Form:
Attest: Office of the City Attorney
____________________________ By: _______________________ Kimberley Clark, City Clerk Joseph H. McDougall City Attorney
Attachment 2
2 STATE OF CALIFORNIA )
COUNTY OF LOS ANGELES ) ss.
CITY OF BURBANK )
I, Kimberley Clark, City Clerk of the City of Burbank, do hereby certify that the foregoing Resolution was duly and regularly passed and adopted by a vote of the Council of the City of Burbank at its regular meeting held on the ___ day of February, 2025 by the following vote:
AYES:
NOES:
ABSENT:
____________________________
Kimberley Clark, City Clerk
Attachment 2
3 Exhibit A
Resolution for the Classification of Senior Utility Business Systems Analyst
CITY OF BURBANK
SENIOR UTILITY BUSINESS SYSTEMS ANALYST
DEFINITION
Under direction, to support strategic initiatives and manage a mix of project deliveries and operational tasks within the utility's business applications; ensure effective alignment with business processes and capacity management, contributing significantly to the utility's operational efficiency and service reliability; assess complex business process issues and ensure the integration of new technologies with existing systems; and perform related work as required.
ESSENTIAL FUNCTIONS
Facilitates the delivery and management of critical projects; oversees smaller project implementations and operational enhancements to ensure projects meet set objectives and are delivered on time and within budget; conducts business case analyses and define project objectives, budget schedules, and critical paths; heads the testing phases for major system upgrades and migrations ensuring systems meet all operational and technical requirements; develops and documents testing procedures and lead user acceptance testing (UAT) to validate system functionalities; creates comprehensive training programs and materials, including both user manuals and hands -on training sessions, for new systems and upgrades, ensuring all relevant staff are equipped to use the syste ms effectively and efficiently; implements and refines change management processes to support new system implementations and operational changes; ensures that changes are smoothly integrated into daily operations, enhancing team adaptability and system efficacy; continually assesses and improves business processes related to utility management and system operations; identifies inefficiencies and leads initiatives to streamline operations, enhances system functionality, and improves user experience; participates in the design and development of process redesign and technology training programs; develops, maintains, and enhances complex structured query language (SQL) reports and business intelligence (BI) solutions; creates complex reports against data across the enterprise, supporting ongoing operations, facilitating strategic decision- making, and ensuring compliance with regulatory reporting requirements; facilitates interactions with vendors to ensure that all project components are delivered according to specifications; manages relationships to optimize service delivery and project success; participates in evaluating new technology and applications; supervises, trains, and evaluates employees; makes effective recommendations regarding hiring, promotions, transfers, and disciplinary action as needed, up to and including termination.
MINIMUM QUALIFICATIONS
Attachment 2
4 Employment Standards
• Knowledge of – utility business and system expertise; strong understanding of business processes related to utility management and system operations; utility core systems; Customer Information Systems (CIS) including but not limited to Oracle Customer Cloud Service (CCS)/Customer Care & Billing (CC&B); advanced metering infrastructure (AMI); computer aided design (CAD) software; geographic information system (GIS); supervisory control and data acquisition (SCADA); testing methodologies; principles and pract ices of sound personnel management and supervision; spelling, grammar, and punctuation.
• Skill in – SQL; business intelligence reporting; project management; operating modern computers and related computer software.
• Ability to – effectively manage vendor relationships and implement change, focusing on operational excellence and strategic support to enhance overall service delivery; lead complex testing cycles; prepare clearly written reports; communicate effectively, both orally and in writing; establish and maintain effective working relationships with supervisors, fellow employees, and the public.
Education/Training: Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance as determined by the City. Example combination includes but is not limited to graduation from an accredited college or university with a bachelor’s degree including coursework in computer science, business administration, engineering, or a related field, and at least three years of experience in business or systems analysis and design, or operational or system documentation development, or workflow analysis and process re- engineering, of which at least one year of experience is in a utility.
License & Certificates: A current industry-recognized certification(s) (to be determined at the time of recruitment) may be required at the time of appointment. All required certificates must be maintained throughout employment in this classification.
SUPPLEMENTAL INFORMATION
Desirable Qualifications: One or more of the following certifications or equivalent experience: Project Management Professional (PMP), Agile project/program management methodologies; completion of Lean Six Sigma Yellow Belt training. A master’s degree in computer science, engineering, business management, or a closely related field.