City of Burbank Analysis of Impediments Survey
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25.25% 25
66.67% 66
9.09% 9
Q1 Have you ever encountered any forms of housing discrimination or known someone who has?
Answered: 99 Skipped: 1
Total Respondents: 99
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
Not Sure
ANSWER CHOICES RESPONSES
Yes
No
Not Sure
ATTACHMENT 5 - 1
City of Burbank Analysis of Impediments Survey
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45.00% 18
37.50% 15
15.00% 6
7.50% 3
10.00% 4
15.00% 6
27.50% 11
Q2 If you believe or think that you or someone you know encountered housing discrimination, what type was it?
Answered: 40 Skipped: 60
Total Respondents: 40
# OTHER (PLEASE SPECIFY) DATE
1 none 11/13/2024 11:29 AM
2 Refusing to rent to someone based on their income. 11/9/2024 12:46 PM 3 I know people who were red-lined in the distant past so I said YES, but I don't know of anything like that recently
10/31/2024 2:08 PM
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Refusing,
discouraging,
or charging...
Discouraging a
person from
living where...
Refusing,
discouraging,
making it...
Refusing,
discouraging or
charging mor...
Refusing to
make a
reasonable...
Predatory
lending:
unfair,...
Other (please
specify)
ANSWER CHOICES RESPONSES
Refusing, discouraging, or charging more to rent an apartment or buy a home.
Discouraging a person from living where they want to live. Steering them to another apartment, complex or neighborhood.
Refusing, discouraging, making it difficult or charging more or providing less favorable terms on a home loan to buy, refinance, fix up or use the equity in a home.
Refusing, discouraging or charging more for home insurance.
Refusing to make a reasonable accommodation or not allowing a modification to be made to make an apartment more accessible for a person with a disability.
Predatory lending: unfair, misleading and deceptive loan practices.
Other (please specify)
ATTACHMENT 5 - 2
City of Burbank Analysis of Impediments Survey
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4 "Housing discrimination" is made-up commie jew BS. In 2024 everyone worships black people, no one is being discriminated. What a joke!
10/25/2024 11:34 PM
5 Not applicable 10/25/2024 5:15 AM
6 None 10/24/2024 11:18 PM
7 Refusing to make necessary improvements in rental property - repairs, extermination, etc. 10/24/2024 8:42 PM 8 NOT APPLICABLE. 10/24/2024 7:14 PM
9 nothing 10/24/2024 5:40 PM
10 Refusal to accept housing voucher tenants 10/17/2024 4:41 PM 11 not sure 10/9/2024 9:29 AM
ATTACHMENT 5 - 3
City of Burbank Analysis of Impediments Survey
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50.51% 50
11.11% 11
35.35% 35
3.03% 3
Q3 Do you feel that you are well-informed on the issue of Housing Discrimination?
Answered: 99 Skipped: 1
Total Respondents: 99
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Yes
No
Somewhat
Not enough
ANSWER CHOICES RESPONSES
Yes
No
Somewhat
Not enough
ATTACHMENT 5 - 4
City of Burbank Analysis of Impediments Survey
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3.03% 3
65.66% 65
33.33% 33
Q4 What would you do if you encountered Housing Discrimination? Answered: 99 Skipped: 1
Total Respondents: 99
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Ignore it
Report it
Don't know
ANSWER CHOICES RESPONSES
Ignore it
Report it
Don't know
ATTACHMENT 5 - 5
City of Burbank Analysis of Impediments Survey
6 / 15
53.06% 52
28.57% 28
27.55% 27
Q5 If you were to report Housing Discrimination, who would you report it to?
Answered: 98 Skipped: 2
Total Respondents: 98
# OTHER (PLEASE SPECIFY) DATE
1 California Department of Housing and Community Development 11/13/2024 11:29 AM 2 Burbank City Attorney's Office 11/12/2024 11:25 PM
3 HUD 11/4/2024 4:58 PM
4 DRE 10/27/2024 7:56 PM
5 Federal housing 10/26/2024 7:55 PM
6 More Jewish lies 10/25/2024 11:34 PM
7 Tenant union 10/25/2024 10:20 PM
8 LA county 10/25/2024 7:19 PM
9 BTU 10/25/2024 4:45 PM
10 I wouldn't notify anyone. 10/25/2024 12:55 PM
11 Senator/Congressperson 10/25/2024 11:46 AM
12 State, County & City all three 10/25/2024 9:35 AM
13 A lawyer I suppose 10/25/2024 7:00 AM
14 Housing Rights Center's hotline at (800) 477-5977 or at www.hrc-la.org 10/25/2024 5:30 AM 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
City of Burbank
Don't know
Other (please
specify)
ANSWER CHOICES RESPONSES
City of Burbank
Don't know
Other (please specify)
ATTACHMENT 5 - 6
City of Burbank Analysis of Impediments Survey
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15 State and city 10/24/2024 11:22 PM
16 Would research options to make an informed decision of who to report it to. 10/24/2024 9:44 PM 17 Federal fair housing administration 10/24/2024 8:43 PM 18 District Attorney 10/24/2024 8:31 PM
19 HACLA, Housing Authority Burbank, make people aware via social media outlets 10/24/2024 7:47 PM 20 Congressman's office for next steps 10/24/2024 6:42 PM 21 the Office of Fair Housing and Equal Opportunity
https://www.hud.gov/fairhousing/fileacomplaint
10/24/2024 6:20 PM
22 HUD 10/24/2024 6:19 PM
23 Depends on where it happened. But the city, the county, the state and the federal gov't. 10/24/2024 6:07 PM 24 Depends on the issue. In some cases, you may need to report to a financial institution/lender. 10/24/2024 5:56 PM 25 HUD 10/22/2024 1:37 PM
26 California's Civil Rights Department or Housing Rights Center 10/22/2024 12:58 PM 27 Legal Aid services and/or DEFH 10/17/2024 4:41 PM
ATTACHMENT 5 - 7
City of Burbank Analysis of Impediments Survey
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Q6 If you think that Housing Discrimination is occurring, what types of discrimination do you think occur most frequently in the City of Burbank? Answered: 58 Skipped: 42
# RESPONSES DATE
1 Perhaps discouraging the renting of properties. 11/14/2024 4:59 PM 2 Prop 13 is the most discriminatory policy in the state, unfairly burdening young and new homeowners with exorbitant costs to ownership.
11/13/2024 12:46 PM
3 None 11/13/2024 11:29 AM
4 Number of Children in Family 11/12/2024 11:25 PM
5 Charging more 11/12/2024 8:13 PM
6 Refusing to rent to people based on their income, whether or not they can actually pay the rent.
11/9/2024 12:46 PM
7 Race based - 2024 version of redlining 11/4/2024 4:58 PM 8 make it harder for people to rent an apartment for refuse to rent with simple reasons like not available etc.
11/2/2024 2:47 PM
9 Against blacks & Jews but only due to here saying 11/1/2024 11:51 AM 10 I suspect people chose who they want to live in units based on the owners own comfort and background. But considering that the city is making it very difficult to evict someone, shouldn't the property owners have some ability to vet a person they will likely have a very long relationship with?
10/31/2024 2:08 PM
11 People with children 10/29/2024 8:43 PM
12 Refusal to accept Section 8 vouchers; charging rents based on their perception of your income or class status.
10/28/2024 11:52 PM
13 I don’t think that housing discrimination happens in Burbank often enough to register on a survey. I think the word discrimination has lost its meaning because anyone who doesn’t get what they want thinks they’ve been discriminated against. 10/27/2024 7:56 PM
14 I think there is very little in Burbank 10/26/2024 7:55 PM 15 income discrimination 10/26/2024 12:21 AM
16 Against white people 10/25/2024 11:34 PM
17 Not renting to certain people or charging more on the basis of race 10/25/2024 10:20 PM 18 Unsure as I haven't seen it first hand, but statistically I am sure that a few of the above discriminatory practices are happening.
10/25/2024 9:15 PM
19 Age discrimination 10/25/2024 7:19 PM
20 Renovictions 10/25/2024 4:45 PM
21 charging more for property, insurance, taxes 10/25/2024 4:24 PM 22 All of the typical types that exist everywhere - financial (Section 8), racial, age, sexual orientation, etc.
10/25/2024 12:55 PM
23 I occasionally see online rental listings mentioning the race of the neighborhood, which races do or do not reside in large numbers in the area, and saying they are interested in renting to specific races of people. It is generally anti-immigrant, anti-brown and anti-black. 10/25/2024 12:48 PM
24 Overcharging depending on age, sex, orientation, race, and whether or not a person has 10/25/2024 12:31 PM ATTACHMENT 5 - 8
City of Burbank Analysis of Impediments Survey
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dependents.
25 racial 10/25/2024 11:46 AM
26 Charging different amounts for different people 10/25/2024 10:12 AM 27 It is not an issue. 10/25/2024 9:35 AM
28 Discrimination against renters with section 8 housing 10/25/2024 8:46 AM 29 Racial discrimination 10/25/2024 7:56 AM
30 sorry, I am not living in Burbank in this moment, I am on waiting list. however, we have to stop, if any
10/25/2024 7:49 AM
31 Low income people, or people with income but poor credit scores 10/25/2024 7:00 AM 32 People with poor credit will have difficulty. 10/25/2024 5:15 AM 33 Against the mom & pop owners 10/24/2024 11:18 PM
34 I don't know whether or not there's housing discrimination in Burbank. 10/24/2024 10:24 PM 35 Armenian Landlords blocking non Armenians from 10/24/2024 9:10 PM 36 no 10/24/2024 8:43 PM
37 Discrimination in the rental market. Landlords are allowed to behave very badly by not repairing properties. For owned homes, real estate agents are allowed to be extremely predatory - they throw older adults out of their homes, and try to sell to the highest bidder, often a corporation, instead of a private home buyer. There is also favoritism in the permit department - folks that "know folks" get their permits faster and get code violations overlooked. There are a lot of ethical issues in city offices.
10/24/2024 8:42 PM
38 refusal to rent due to economic circumstances 10/24/2024 8:05 PM 39 I have not encountered it in Burbank. However, I have encountered it in other areas of the San Fernando valley and it was redirecting to other neighborhoods 10/24/2024 7:47 PM
40 I believe that racial and ethnic discrimination is the most prevelent in the City of Burbank. 10/24/2024 7:14 PM 41 Race, age 10/24/2024 7:10 PM
42 I think it is the high rent that keeps renters away 10/24/2024 6:42 PM 43 Unknown 10/24/2024 6:40 PM
44 Landlords not following the law on their obligations 10/24/2024 6:33 PM 45 refusing to rent homes and business to people who "look" like they can't afford it 10/24/2024 6:24 PM 46 Bad actors, primarily Armenian, are buying up buildings with cash (of questionable origins) and close in a day - no escrow. Then they are kicking out tenants with bogus substantial renovation eviction notices and bullying tenants to leave immediately. They do not disclose hazards or abatements on their renovation permits, they do not provide copy of said permits to tenants...but more important, they do not follow local, county or state regulations/permit requirements/laws, etc. during their "renovation" using unqualified, unlicensed construction crews.
10/24/2024 6:23 PM
47 I think that income based discrimination happens all the time. This is done through price gouging, renovictions and such, but mostly through the artificial scarcity of new housing options.
10/24/2024 6:22 PM
48 I've heard from other residents but don't have any concrete evidence of some discrimination against non-Armenians so I take that with a grain of salt. 10/24/2024 6:20 PM
49 Based on ethnic background. 10/24/2024 6:12 PM
50 I think there is more discriminatory practices in issuing building permits than there is renting or buying.
10/24/2024 5:59 PM
51 Pricing out senior citizens and low income families/individuals, which can also result in pricing out people of color.
10/24/2024 5:56 PM
ATTACHMENT 5 - 9
City of Burbank Analysis of Impediments Survey
10 / 15
52 junk fees. Not renting to someone with pets. renovations, displacement for family move-ins. harassment.
10/24/2024 5:43 PM
53 Not sure 10/24/2024 5:42 PM
54 unfair practices | charging more for insurance, not enabling ADA needs. 10/24/2024 5:40 PM 55 Intimidating someone from making a complaint about discrimination or unfair practices. 10/22/2024 1:47 PM 56 OVERCHARGING MAKING IT VERY DIFFICULT TO QUALIFY 10/22/2024 1:37 PM 57 Source of Income discrimination and failure to accommodate individuals with disabilities. 10/22/2024 12:58 PM 58 Not wanting to rent to individuals, couples, or families with Housing Vouchers 10/17/2024 4:41 PM ATTACHMENT 5 - 10
City of Burbank Analysis of Impediments Survey
11 / 15
Q7 What can be done to prevent housing discrimination in the City Burbank?
Answered: 62 Skipped: 38
# RESPONSES DATE
1 Make it clear that discrimination is illegal and what constitutes discrimination so people cannot plead ignorance.
11/14/2024 4:59 PM
2 Stop rich, elderly, entrenched voices from being the only voices heard, and weight htem accordingly. Of course retired people show up to city council meetings, the rest of us are working two jobs. It's ridiculous.
11/13/2024 12:46 PM
3 Send a notice to all Landlords reminding them not to discriminate 11/13/2024 11:29 AM 4 Have seminars for LANDLORDS to better educate those who might not understand how to follow the law.
11/12/2024 11:25 PM
5 The rental market prices reflect the benefit a renter / non-homeowner living in a city like Burbank. You get what you pay for.
11/12/2024 10:21 PM
6 Make it more well known that it should be reported and who to report it to. 11/12/2024 8:13 PM 7 Change the laws to consider renters. This would help decrease the numbers of homeless people.
11/9/2024 12:46 PM
8 All offers - buy or rent - go through a blind process. That's how philharmonic instrument players are picked
11/4/2024 4:58 PM
9 none, just keep looking for another. 11/2/2024 2:47 PM 10 Be sure everyone knows the law via emails, conferences 11/1/2024 11:51 AM 11 Have enough housing options, but support owners as well as tenants. Ensure that the "affordable housing" developers build isn't just 500 square feet and can accommodate families. 10/31/2024 2:08 PM
12 Landlord/Building Manager education of what constitutes discrimination 10/29/2024 8:43 PM 13 I would like to see a landlord licensing program that requires education and testing around the landlords responsibilities when it comes to fair housing. 10/28/2024 11:52 PM
14 Stop the madness. Just because you want to live somewhere doesn’t mean you have a “right” to. If you are financially qualified and can get the loan to buy a house for sale in Burbank, nobody will stop you from buying it. If you are financially qualified and have an income that will support the rent in Burbank, nobody will refuse to take your money. 10/27/2024 7:56 PM
15 Education 10/26/2024 7:55 PM
16 subsidies for renters 10/26/2024 12:21 AM
17 Stop lying about it 10/25/2024 11:34 PM
18 The Landlord Tenant commission isn’t really able to do anything and is mostly made up or landlords who are sympathetic to other landlords rather than wanting to help tenants. The commission needs to be reformed to have the power to actually enforce the law and should be require to have at least an even split of tenants and landlords. Ideally more tenants than landlords since landlords are the ones who already have significantly more power in that relationship. It would be helpful if the city could directly fine landlords who aren’t respecting the law since most tenants know they don’t have the money to take their landlord to court and the city won’t do anything if they report it, meanwhile by reporting discrimination they risk retaliation.
10/25/2024 10:20 PM
19 Clear avenues of reporting for every day people and consequences for those discriminating and for predatory lending. (And the reporting of the discrimination needs to feel and BE SAFE 10/25/2024 9:15 PM
ATTACHMENT 5 - 11
City of Burbank Analysis of Impediments Survey
12 / 15
for ANY citizen regardless of race, color, religion, sex, handicap, familial status, or national origin.)
20 Social media education and refer to landlord tenant commission. 10/25/2024 7:19 PM 21 Rent registry, rent control, holding landlords accountable for bad practices 10/25/2024 4:45 PM 22 better oversight, with an independent third-party 10/25/2024 4:24 PM 23 public education on how to report. enough staff available to enforce 10/25/2024 4:07 PM 24 I have no answers for that. I think that for some people, it's human nature. 10/25/2024 12:55 PM 25 Implement a citywide rental registry 10/25/2024 12:48 PM 26 Develop and publicize pathways for renters to report and dispute discrimination. 10/25/2024 12:31 PM 27 Substantial fines for violations. Require owner to sell property and never allow them to own property rentals in Burbank.
10/25/2024 11:47 AM
28 require first and last initials only on application forms 10/25/2024 11:46 AM 29 Help citizens understand the rules/ordinances better 10/25/2024 8:30 AM 30 Enforce laws we already have. Fill gaps where needed. 10/25/2024 7:56 AM 31 To make sure that you publicize where to report it anonymously. 10/25/2024 7:54 AM 32 well, in every city people who are in charge be a fair person and honest. Also, have a system that people are not able to cheat..
10/25/2024 7:49 AM
33 Make housing affordable 10/25/2024 7:00 AM
34 Don’t have an answer 10/25/2024 5:15 AM
35 Stay out of it 10/24/2024 11:18 PM
36 Depends on the nature of the discrimination. I would need examples of documented discrimination before I could answer in good faith.
10/24/2024 10:24 PM
37 the City can do reviews of all landlords and management companies that own property in Burbank and review the race, ethnicity, gender and age groups they rent to... 10/24/2024 9:10 PM
38 Awareness; anonymous reporting to shield anyone who may fear reporting authorities 10/24/2024 9:01 PM 39 There needs to be consequences. Our priority needs to be the safety of our tenants and individual homeowners.
10/24/2024 8:42 PM
40 Be Christians 10/24/2024 8:31 PM
41 First, by NOT using this survey. This is an incredibly inferior survey which apparently has a narrow scope of response. The survey already makes the assumption that discrimination is rampant and needs to be fixed by being reported. You are creating a problem where one may not exist with such a poor list of questions.
10/24/2024 8:17 PM
42 create an enforcement arm of the housing division responsible for overseeing landlord-tenant relations
10/24/2024 8:05 PM
43 Support fair housing groups 10/24/2024 7:47 PM
44 I believe that the filing of Lawsuits against all responsible parties is crucial in any instance of discrimination of any type.
10/24/2024 7:14 PM
45 Education 10/24/2024 7:10 PM
46 Put a cap on how much rent can be charged. 10/24/2024 6:42 PM 47 Just be a reasonable human. 10/24/2024 6:40 PM
48 Have the city employees give less of a voice to the good ol boys network 10/24/2024 6:33 PM 49 Stop the bleeding - do not allow rubber stamping of permits just because someone is Armenian. ENFORCE THE PERMIT REGULATIONS. FINE VIOLATORS WHO ARE 10/24/2024 6:23 PM
ATTACHMENT 5 - 12
City of Burbank Analysis of Impediments Survey
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EXPOSING TENANTS AND THEIR NEIGHBORS TO TOXIC HAZARDS DURING RENOVATION (asbestos, mold, construction sites that are not secured, etc...) 50 Stop restrictive zoning processes and vastly increase the ability to develop more housing opportunities.
10/24/2024 6:22 PM
51 Provide convenient reporting methods and easy follow up methods to check on the status of a discrimination report.
10/24/2024 6:20 PM
52 Provide an avenue to complain about housing providers. 10/24/2024 6:12 PM 53 Less government involvement 10/24/2024 5:59 PM
54 - Fair and realistic costs to rent and own. - Not specifying credit score (number) requirements, especially for renters. - Recognizing that in many cases, multi generational families may be a single income household. The mentality of pricing per number of rooms is not feasible and does not address a common obstacle. - Rent control is a necessity. When a renter chooses a home/apartment, they're choosing a rent they can or may be able to afford. Rent increases change a person's budget. It will most likely no longer fit their income and allow room for their financial responsibilities. For many individuals, this has contributed in the push to being left unhoused. When you finance a car, you know what your payments will be. Rent shouldn't change. Especially considering that paychecks don't change. In fact, paychecks have lessened with recent salary decreases and mass layoffs. - Lastly, not requiring extra documentation based on race/gender would help prevent housing discrimination. 10/24/2024 5:56 PM
55 The owners of housing understand with their rights are. And the renters understand what their rights are and most important if they’re having a problem, who do they notify. 10/24/2024 5:47 PM
56 stronger enforcement and advertised accessibility. 10/24/2024 5:43 PM 57 Awareness 10/24/2024 5:42 PM
58 clear enforcement of code violations. 10/24/2024 5:40 PM 59 Provide more open or easier to obtain information 10/22/2024 1:47 PM 60 DISTRIBUTE INFORMATION ON CURRENT LAWS THAT PROHIBIT DISCRIMINATION 10/22/2024 1:37 PM 61 Provide services to combat or prevent such housing discrimination 10/22/2024 12:58 PM 62 More education to property owners on Housing Voucher Programs, Incentives, and tougher penalties for discrimination.
10/17/2024 4:41 PM
ATTACHMENT 5 - 13
City of Burbank Analysis of Impediments Survey
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90.82% 89
4.08% 4
4.08% 4
11.22% 11
Q8 Please choose the best response that describes your interest in completing this survey
Answered: 98 Skipped: 2
Total Respondents: 98
# OTHER (PLEASE SPECIFY) DATE
1 Former Landlord and Former Tenant 11/12/2024 11:25 PM 2 As a human being who knows that homeless is preventable were it not for laws that favor property owners.
11/9/2024 12:46 PM
3 As a renter, specifically, who understands that if I cannot dontinie to pay rent to live in Burbank, I will have to move. Also, I understand that if I want to move into a place in Burbank and nothing is available, that doesn’t mean I’m being discriminated against. 10/27/2024 7:56 PM
4 Landlord 10/25/2024 8:30 AM
5 housing waiting list. 10/25/2024 7:49 AM
6 Resident + mom and pop landlord 10/25/2024 5:30 AM
7 Landlord to a commercial property 10/25/2024 5:15 AM
8 Because you asked me to. I’m a resident of Burbank. 10/24/2024 9:44 PM 9 city employee 10/22/2024 2:38 PM
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
As a resident
As a business
owner/operator
As a nonpro fit
Other (please
specify)
ANSWER CHOICES RESPONSES
As a resident
As a business owner/operator
As a nonprofit
Other (please specify)
ATTACHMENT 5 - 14
City of Burbank Analysis of Impediments Survey
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10 City employee 10/22/2024 1:47 PM
11 COB EMPLOYEE 10/22/2024 1:37 PM
ATTACHMENT 5 - 15