Camarillo Area Transit
Award Agreement 2024-28
to RTW Management, Inc.
Camarillo City Council
May 22, 2024
Discussion Items from 5/6/24 City Council
• January 4, 2024 - City staff pursued a Request for Proposal for Transit Services
• Two proposals received: RTW and VTS
• March 6, 2024 - Panel Convened for Interviews
• May 6, 2024 -recommended an award of contract to RTW
• City Council requested additional information before making a decision:
• Comparisons of transit services provided by RTW and VTS. • Evaluations (both Proposals and Interviews) of RTW and VTS.
RTW – Examples Provided VTS – Examples Provided
City of Radford, VA
Consists of deviated fixed routes that serve the City and Radford University
Federally funded and provides approximately 181,000 trips per year.
Report a fleet of 30 vehicles.
City of Calabasas, CA.
Provides fixed route service, including a fixed route, 4 peak- hour routes, one seasonal weekend trolley service and a beach bus program. Average 23,000 trips per year.
Operate and maintain fleet of 9 vehicles provided by City of Calabasas.
City of Casa Grande, AZ
Selected contractor to implement an on-demand service
Federally funded and is projected to provide 40,000 trips utilizing four vehicles.
City of Malibu, CA.
Dial-A-Ride program serving seniors and individuals with a disability.
One vehicle operated and averages 55 trips per month.
Maryland Veterans Affairs Medical Center
Limited to VAMC employees, visitors, and veterans.
Operates statewide providing fixed route and paratransit services.
Approximately 77,200 trips provided per year.
Tri Counties Regional Centers
Provides fixed route service to TRC clients.
Provides daily pickups from client homes to special education program centers. Approximately 500 clients on a daily basis.
They operate 33 routes along with one-time trips using 40 vehicles VTS owns.
Transit Service Comparisons
RTW – Additional Examples VTS – Additional Examples
City of Scottsdale, AZ
Provides trolley service for five trolley routes, serving approximately 1.2 million per year.
City of Agoura Hills, CA.
Subcontractor to Spare for the City’s ridesharing app, AH GO.
General public Dial-A-Ride that services Agoura Hills and trips to/from surrounding areas. Approximately 20 trips per month.
Hinesville, GA
Operates a fixed route, demand response and paratransit service, utilizing seven vehicles and provides approximately 25,000 trips per year.
Ventura County Transportation Commission, CA.
Provides countywide on-demand transportation services using wheelchair accessible vehicles. Approximately 50 trips per month provided.
Morgan State University (Bear Transit), MD
Three fixed routes operated with six buses, providing
approximately 260,000 trips per year.
CenCal Health Center, CA.
Provides demand response service for Medi-Cal through Santa Barbara and San Luis Obispo County (approximately 40 cities).
Approximately 10,000 passengers per month.
Transit Service Comparisons
RTW
AVG Score
VTS
AVG Score
Operating Methodology (30 pts) 27.2 21.2
Cost Effectiveness (25 pts) 20.8 21.2
Understanding FTA/ADA Requirements (15 pts) 13.2 8.4
Qualification & Experience of Team (15 pts)
12.6 11.2
Data Collection/ Record-keeping & Reporting
Capabilities, Efficiency & Timeliness (15 pts) 13.4 7.8 Bonus Points for Agreeing to Hire Previous
Contractor’s Employees (10 pts) 10 10
Total (out of 100) 97.2 (99) 79.8 (85)
Proposal Evaluations
RTW
AVG Score
VTS
AVG Score
Understanding of FTA/ADA Requirements (25 pts) 22.4 17.2 Ability to Perform Required Work (25 pts) 20.6 20.2
Employee Training (20 pts) 18.2 16.8
Data Collection (15 pts)
13.6 9.6
Internal Operating Policies (10 pts) 8.2 6.8
Overall Quality (5 pts) 4.4 3.6
Total (out of 100) 87.4 (90) 74.2 (78)
Interview Evaluations
RTW
AVG Score
VTS
AVG Score
Proposal 97.2 79.8
Interview 87.4 74.2
Combined Average 92.3 77.0
Combined Evaluation Scores
RTW VTS
Operating Methodology
RTW provided all information in great
detail
Did not include a timeline,
implementation plan, or
performance plan
Cost Effectiveness
$9,930,219 (4 years)
11.2% higher than VTS $8,928,437 (4 years)
Understanding FTA/ADA
Requirements
Discussed FTA requirements such as
required signage, conducting regular
audits, reports meeting FTA requirements,
self-imposed audits to ensure FTA
compliance
Little mention of FTA
requirements, though they note
that City of Calabasas is federally
funded
Qualification & Experience of
Team 20 years of experience 20 years of experience
Proposal Comments
RTW VTS
Data Collection
Uses RideCo demonstrated high level
technologies capable of accurate data
collection. Real-time data available to City
staff. Detailed maintenance plan,
inventory management, robust tracking
and alert system for vehicle maintenance.
High level technology used for vehicle
maintenance.
Uses NovusMed web-based
software for reservation but also
mentions requests taken via phone
and dispatchers assigning trips
manually and dispatch logs used to
prepare monthly report. Vehicle
maintenance schedule mentioned
but no details as to software
program or maintenance plan.
Proposal Comments Cont’d
RTW VTS
Understanding of FTA/ADA
Requirements
Staff assigned to keeping up with FTA
requirements. Conducts regular self-
imposed audits to ensure FTA compliance,
reports meet FTA requirements.
No specific details as to level of
experience.
Ability to Perform Required
Work Will be able to focus on CAT services only.
Managing several other agencies
out of same office, same call
center.
Data Collection
Demonstrated high level technologies
capable of providing accurate data
collection. Real-time data available to City
staff. Detailed maintenance plan,
inventory management, robust tracking
and alert system for vehicle maintenance.
High level technology used for vehicle
maintenance.
Little mention of capabilities. No
mention of vehicle maintenance
data collection or software
capabilities.
Overall Quality Detailed, touched on all subjects. Short presentation.
Interview Comments
RTW VTS
Employee Training
Extensive training based on
regulatory compliance In-house training, also extensive.
Internal Operating Policies Organized, methodical operator.
Little discussion on
internal polices.
Interview Comments Cont’d
Recommendations
• Find the Agreement for Transit Operations and Maintenance Services is exempt from review under CEQA pursuant to Section 15061(b)(3) and 15301 of the CEQA Guidelines; and
• Authorize the City Manager to execute Agreement No. 2024-28 with RTW Management, Inc. for transit operations and maintenance services for a four-year term for an amount not to exceed $11,866,219; or
• Reject all Proposals and direct staff to work with RATP to extend the term as permitted under the current agreement and return with an amendment.