May 10, 2022
Item #11 Page 595 of 604
DocuSign Envelope ID: EEOOOOEC-819D-469F-887C-147E3BCEAFF7
MOBILE TAB
City of Carlsbad, CA
Request for Proposals #20-13: CAD/Mobile Acquisition
Mobile Functional Requirements
27 428
429
430
bility to provide a text fie ld for disposit ion comments.
Ability to limit the potential disposition codes that could be applied to close_ a call based on call t_',tpe.
Ability for system to reject a disposition if unsuitable for the 431 I General Queries
432 1Abi lity to query the following systems from the mobi le com_e_uter:
433 ICAD
434 IRMS
435 ICLETS/NCIC
436 IDMV
437 I Crossroads accident reporting/e-citations
438 ILPR
439 I Regional Registrants (NetRMS)
440 ICOPLOGIC DORS
I Ability to search and query all appropr iate databases without 441 · · rf f b'I d' h . impacting pe ormance o mo I e 1spatc operat ions. 442 I Ability to query and retrieve premise informat ion for an address not associated with a call for service.
443 I Ability to initiate que_ries with a single key stroke ~ 444 1Ability to use predefined data entry forms/screens ('masks) to minimize data transmitted durin_[ quer ies.
445 I Ability for agency to create standard query screen formats (masks).
Ability to scan imitate a query and populate data in a query mask 446 !through input from third party devices, including but not limited to:
447 IDL Swipe
448 13D barcode scanner
C
C
C
C
C
C,
C
C
C
C
C
C
C
C
C
C
C
N
Motorola Solutions has included an interface to meet this requirement.
Motorola Solutions understands this requirement to be
ALPR, whi_c:tl we have provided an interface for.
Motorola Solutions has included an interface to meet this requirement.
Motorola Solutions has included an interface to meet this requirement.
Motorola Solutions has included this interface.
May 10, 2022
Item #11 Page 596 of 604
DocuSign Envelope ID: EE0000EC-B19D-469F-887C-147E3BCEAFF7
MOBILE TAB
City of Carlsbad, CA
Request for Proposals #20-13: CAD/Mobile Acquisition
Mobile Functional Requirements
Item# Mobile Data Computing Functiona l Requirements Response Code Comments 449 Ability to provide pre-defined data entry/query forms, including, but not limited to:
450 Accident Investigation C
451 Driver license query C
452 Incident status C
453 Location C
454 License plate query C
455 Logon/logo ff C
456 Missing person informa tion C
457 Name query C
458 Premise informat ion query C
459 Previous events C
46.0 Ability to access query forms by:
461 Command line entry C
462 Drop down menus C
463 Configurable buttons on screen C
464 Dedicated function keys C
465 Ability to cache previous queries based on user profile. C 466 Ability to purge historical queries. C
467 Ability to purge historical query results. C
468 Ability to indicate which fields are required for multi- C database query requests. 469 Ability to reformat date from query screens to databases C 1queried to meet the required format for each database. 470 Unit History Queries
471 . Ability to query unit history detail by:
472 Date and time range (i.e., start and end dates or times) C 473 Badge Number C
474 Unit ID C
475 First Name C
476 Last Name C
477 Incident Queries
478 Ability to query and retrieve incident records by one or more of the following factors:
479 Any operator ID associated with the incident C
May 10, 2022
Item #11 Page 597 of 604
DocuSign Envelope ID: EE0000EC-B19O-469F-887C-147E3BCEAFF7
MOBILE TAB
City of Carlsbad, CA
Request for Proposals #20-13: CAD/Mobile Acquisition
Mobile Functional Requirements
Item# Mobile Data Computing Functional Requirements Response Code Comments 480 Any unit ID assigned to the incident C
481 Beat C
482 Caller phone number C
483 Caller name C
484 Call type C
485 Case exists (Y/N) C
486 Case number C
487 Incident comments C
488 Incident narrative C comments search available
489 Involvements N
490 Cross streets C
491
Date and time range (e.g., start and end data and time
C parameters)
492 Dispatch operator C
493 Dispatch terminal C
494 Disposition codes C
495 Unit ID "c
496 Personnel ID C
497 Primary unit C
498 Entry operator C
499 Entry term inal C
500 Geographic area (e.g., area, beat) C
501 User defined radius from a location N
502 Incident number C
503 Incident priority C
504 Incident type C
505 License plate C
506 Location or partial location C
507 Name (suspect, reporting party, witness, victim) C
508 Census tract N
509 license Plate Queries
510 Abi lity to query the license plate against the following databases:
511 RMS C
May 10, 2022
Item #11 Page 598 of 604
DocuSign Envelope ID: EEOOOOEC-B19D-469F-887C-147E3BCEAFF7
MOBILE TAB
City of Carlsbad, CA
Request for Proposals #20-13: CAD/Mobile Acquisition
Mobile Functional Requirements
Item# Mobile Data Computing Functional Requirements Response Code Comments 512 DMV C
513 CLETS C
514 Ability to conduct multip le license plate searches simultaneously. C 515 Ability to run the registered owner of the vehicle in a license C plate query return .
516 Ability to ident ify the number of times a license plate has been C queried.
517 Firearms Queries
518 Ability to query firearms against the following databases :
519 RMS C
520 AFIS C
521 Article/Property Queries
522 Abi lity to query property against the following databases: C 523 CLETS C
524 CAPSS C
525 Vehi cle Queries
526 Ability to query vehicles against the following databases : C 527 DMV C
528 svs C
529 NCIC C
530 Person Queri es
531 Ability to query people against the following databases: C 532 LEDS C
533 CLETS/NCIC C
534 RMS C
535 Query Returns
536 Abi lity to save all query returns until user clears data. C 537 Ability to save all stored query returns after logoff (e.g., returns C are stil l there the next time user logs onto the system).
Ability to produce an alert when a query return contains a record 538 marked as potentially hot (e.g., contains agency-defined keywords such as stolen, wanted, missing):
May 10, 2022
Item #11 Page 599 of 604
DocuSign Envelope ID: EE0000EC-B19O-469F~887C-147E3BCEAFF7
MOBILE TAB
City of Carlsbad, CA
Request for Proposals #20-13: CAD/Mobile Acquisition
Mobile Functional Requirements
539 ,Audible alert
I
C
C 540 Visual alert
Ability for mobi le query returns to appear on dispatcher's screen 541 las well as the mobile computer screen if the return contains an I C agency-defined keyword (e.g., stolen, missing, wanted, felony). 542 I Ability for user to prevent a mobile query return from appearing I on dispatcher's screen. C
543 !Abi lity to attach any database query return to incident records. I C Ability to drill down into query returns regarding a potential ly 544 I hazardous subject, vehicle, and/or location to find the details of I C that hazard.
545 Ability to sort query results on any returned fie ld. C 546 Ability to sort query returns by officer name. C
May 10, 2022
Item #11 Page 600 of 604
DocuSign Envelope ID: EE0000EC-B19D-469F-887C-147E3BCEAFF7 1 2
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INTERFACES TAB
City of Carlsbad, CA
Request for Proposals #20-13: CAD/Mobile Acquisition
'Ability to safely and secure ly provide a one-way interface from the Vesta E911 System to the CAD application.
Ability to import E911 data into the CAD system to pre-fill the CAD incident mask. If any data elements cannot be imported from the E911 system, please indicate those fie lds in the "Comments" field.
Ability to parse address info rmation when transfe rring data from the E911 system to the CAD system so that it transfers into appropriate address fields.
Ability to su_pport the import of E911 data via:
Automat ic data transfer
Manual intervent ion
Ability to geoverify the E911 imported address immediate ly upon transfer.
Ability to determine a physical address from X/Y coordinates imported from the E911 phone system.
Abil ity to transfer E911 call receipt time to CAD to track E911 time stamps.
Ability to plot incoming E911 calls on the CAD application map.
Ability to import information from text-to -911.
Abil ity to comply and maintain compl iance with published NENA and APCO NG-911 standards (to include the import of t ext).
Ability to support the import of Wireless Phase 1 data.
C
C
C
C
C
C
C
C
C
C
C
Motorola Solutions has provided an integration to meet this requirement. Add itional details can be found in the
SeNices Solution Description.
Motorola Solutions has provided an integration to meet this requirement. Additional details can be found in the
SeNices Solution Description.
Motorola Solutions has provided an integration to meet this requirement. Additiona l details can be found in the
SeNices Solution Description.
Motorola Solutions has provided an integration to meet this requirement. Additional details can be found in the
SeNices Solution Description.
Motoro la Solutions has provided an integration to meet this requirement. Addit ional details can be found in the
SeNices Solution Description.
Motorola Solutions has provided an integration to meet this requirement. Add itional details can be found in the
SeNices Solution Description.
Motorola Solutions has provided an integration to meet this requirement. Add itional details can be found in the
SeNices Solution Description.
Motorola Solutions has provided an integration to meet this requirement. Additional details can be found in the
~e~rvic~es Solution Description.
Motorola Solutions has provided an integration to meet this requirement. Additiona l details can be found in the
SeNices So_lu_tion Description.
Motorola Solutions has provided an integration to meet this requirement. Add itional details can be found in the
SeNices Solution Descrip.1iQn_.__
Motorola Solutions has provided an integration to meet this requirement. Additional details can be found in the
SeNices Solution Description.
Motorola Solutions has provided an integration to meet this requirement. Add itional details can be found in the
SeNices Solution Description.
May 10, 2022
Item #11 Page 601 of 604
DocuSign Envelope ID: EE0000EC-B19D-469F-887C-147E3BCEAFF7 15 16
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INTERFACES TAB
City of Carlsbad, CA
Request for Proposals #20-13: CAD/Mobile Acquisition
Interface Functional Requirements
Ability to query NCIC through the County's IBM WebSphere message switch from the CAD and Mobi le applications .
Ability to conduct NCIC quer ies from within the CAD and Mobile applicat ions.
Ability to run queries automat ically upon execut ion of selected commands (e.g., run plates upon entering a traff ic stop).
Ability to attach NCIC returns to the CAD incident record .
Ability to highlight keywords in NCIC query returns (e.g., wanted person, stolen vehicle).
Ability for the agency to define the keywords subject to highlight.
Ability to safely and securely prov ide a one-way push of CAD information into relevant NetRMS mobile report writing fie lds.
Ability to safely and securely provide a one-way push of CAD information into relevant NetRMS records management system fie lds.
C
C
C
C
C
C
C
C
Motorola Solutions has provided an interface to meet this requirement. Additional details can be found in the
Services_ Solution Description.
Motorola Solutions has provided an interface to meet this requirement. Addit ional details can be found in the
Services Solution Description.
Motorola Solutions has provided an interface to meet this requirement. Additiona l details can be found in the
Services Solution Description.
Motorola Solutions has provided an interface to meet this requirement. Add itional details can be found in the
Services So_l_l.Jtion Description.
Motorola Solutions has provided an interface to meet this requirement. Add itional details can be found in the
Services Solution Description. __ _
Motorola Solutions has provided an interface to meet this requirement. Additional details can be found in the
Service_s Solution DescriptiQ_n.
Motorola Solutions has provided an interface to meet this requirement. Add itional details can be found in the Services Solut ion Descript ion.
Moto rola Solutions has provided an interface to meet this requirement. Additional details can be found in the Services Solution Description.
May 10, 2022
Item #11 Page 602 of 604
DocuSign Envelope ID: EE0000EC-B19D-469F-887C-147E3BCEAFF7
INTERFACES TAB
City of Carlsbad, CA
Request for Proposals #20-13: CAD/Mobile Acquisition
30 31
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Ability to safely and securely provide a two-way interface between CAD and City GIS (ESRI ArcSDE) to enable a query from CAD to the City GIS database for updates, and to accept returns.
Ability to safely and securely provide a one-way interface from 38 lthe City's license plate reader system to notify dispatchers of a "hit".
39 !Abi lity for dispatchers to acknow ledge "hit" and create a CAD call 40 Abilil
41 ltro1
42 43
Ability to safely and securely provide a one -way interface from the Coplogic DORS app lication to the CAD application to create calls for service for agency-defined reports submitted in the Coplogic applicat ion.
N
C
C
C
A staging file geodatabase (.gdb) is created to consolidate the needed data from one or more sources. PremierOne
Data Import Tools are used to map the appropr iate layers from the source schema to the staging/production schema.
These Motorola provided tools are installed as a Toolbox within ESRl's ArcGIS for Workstation. ArcGIS Models
and/or Python scripting is used to simplify the process and Motorola Solutions has prov ided an interface to meet this requirement. Additional details can be found in the Services Solution Description.
Motorola Solutions has prov ided an interface to meet this requirement. Additiona l details can be found in the Services Solution Description.
Motoro la Solutions has provided an interface to meet this requirement. Additiona l details can be found in the
Services Solution Description.
May 10, 2022
Item #11 Page 603 of 604
DocuSign Envelope ID: EE0000EC-B19D-469F-887C-147E3BCEAFF7 44 46
47 48
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INTERFACES TAB
City of Carlsbad, CA
Request for Proposals #20-13: CAD/Mobile Acquisition
Interface Functional Requirements
Abil
Ability to safely and securely prov ide a query interface to the QueTel evidence management system to perform querles of property, physical evidence and digital evidence from with in the CAD and Moblle appl ications.
C
Motorola Solutions has provided an interface to meet this requirement. Additional details can be found in the
Services Solution Description .
May 10, 2022
Item #11 Page 604 of 604
DocuSign Envelope ID: EEOOOOEC-B19D-469F-887C-147E3BCEAFF7 SECTION 12
City of Carlsbad , CA
February 16, 2022
ADDITIONAL DOCUMENTATION
CORRESPONDENCE
The City requires that all official correspondence regarding the requested services be made part of the final agreement.
MOTOROLA SOLUTIONS RESPONSE
Motorola understands and agrees.
Exhibit A: Contract Documentation Requirements
t.\l Motorola Solutions Additional Documentation Correspondence 131 Computer-Aided Dispatch System
Replacement & In-Car Video
Javier Ruiz, Public Safety IT Manager
Christie Calderwood, Police Captain
May 10, 2022
{city of
Carlsbad
PRESENTATION
• Overview
• Request for proposals and Core Team formation
• Vendor responses
• Features
• Benefits
• Options
• Costs
• Recommendations
ITEM 11: Police CAD Replacement
{ City of
Carlsbad
OVERVIEW
• Current computer-aided dispatch system (Tiburon) is
17 years old
• Identified a need for replacement in 2019
• City hired consultant in 2020 and formed a core team
to review proposals from prospective companies
ITEM 11: Police CAD Replacement
{ City of
Carlsbad
RFP & CORE TEAM
• DeltaWrx: assisted with RFP creation, contract
negotiation, and will assist with the
implementation process
• Core team: Records Manager, Communications
Manager, Patrol Lieutenant, PSSB Lieutenant,
Senior Management Analyst, Public Safety IT
Manager, Senior Applications Analyst
ITEM 11: Police CAD Replacement
{ City of
Carlsbad
VENDOR RESPONSE AND
ONSITE DEMONSTRATIONS
• A group of patrol officers, community service
officers and dispatchers joined the Core Team on
site visits and gave feedback on the solution they
felt best fit the Police Department
• Motorola Solutions was selected as future vendor
ITEM 11: Police CAD Replacement
{ City of
Carlsbad
FEATURES OF CAD SYSTEM
• Cloud-based system (Premier One Cloud)
• Mobile and handheld (Android and iOS) ready
• Automatic vehicle location and mapping upgrades
• Radio and 911 integration (automatic vehicle
location)
• Real-time crime center (Command Central Aware)
• Legacy data query, ability to query multiple
database at once
• Command Central Community, ability for public to
upload video directly into system
• Command Central Analytics Plus, reporting and
dashboard features
• Interfaces for existing technologies
ITEM 11: Police CAD Replacement
ITEM 11: Police CAD Replacement
PREMIERONE
CLOUD SUITE
SYSTEM
DIAGRAM
... -... ; ' , \
I \
I \
I~\,-,
I ~ ,, '
[n] II PremierOne Cloud ' \\
~ ,, I CAD \ _
1 ...... CommandCentral I , \
Aware User / ~ \
I ■= \ , = Motorola Solutions ,
~
1 Azure Services , commandCentral
; ~ Reporting \
I & I p~~~e~~;re 1' I ■ I J~ :
I r.;7 I CommaodCeolral ~ I
-=-••• ~ I Aware I
J.. - -==----------- -,, Other Motorola Cloud 1
B I ~ Resources and 1 C':::::::"":7 ♦ 11 ■ Services
11 PremierOne
CAD Mobile
\ CommandCentral <···> I
\ Admin 1
I ·I a ...
State Switch
on-Premise System
', , 1------~ OPTIONAL t _;
...--~\ I I I ■ I l Anchor Server
with On-Premise
Connectors
--- ANI / ALI
commandCentral 1~ CommandCentral 1 \ Community , \ Analytics , \ ,. ' ; \ , ... , ' , ..... __ ... ' , ... _ ...
-------...... ; ... ... ...
, Customer Azure ',
' Services , I \ -., ,,... ■■■ ·--...... , ■-.. ~ ----"{! \ I ■ \ I I
\ Enterprise Applications Customer Azure AD I
\ , ' <···> , ... _ ... ... _________________ _
FEATURES OF IN CAR-VIDEO
• Transparency for the community
• Enhanced officer safety
• Reduction in police department liability
• Provides additional evidence for court conviction
purposes, like the body worn cameras
• Adds a mobile LPR system to each vehicle
ITEM 11: Police CAD Replacement
BENEFITS TO SOLUTION
• Faster transition and deployment process
• Secure and flexible solution---cyber security and
analytics
• Future ready, the cloud platform will evolve
alongside Carlsbad Police Department & the
incorporation of future technologies
• Carlsbad Police Department will have access to a
cutting-edge CAD system and in-car video system
ITEM 11: Police CAD Replacement
{ City of
Carlsbad
BENEFITS
ITEM 11: Police CAD Replacement
BENEFITS
ITEM 11: Police CAD Replacement
{ City of
Carlsbad
OPTION 1
• Authorize the City Manager to execute an
agreement with Motorola for the replacement of
the current Computer Aided Dispatch system with
the new CAD vendor-Motorola-for a total cost of
$1,856,620
ITEM 11: Police CAD Replacement
{ City of
Carlsbad
OPTION 2
• Authorize the City Manager to execute an
agreement with Motorola to replace the CAD
(Option 1), and the purchase of an In-Car
Video System for an amount not to exceed
$2,879,018 over 6 years (includes cellular and
maintenance fees)
ITEM 11: Police CAD Replacement
{ City of
Carlsbad
OPTION 3
• Not update the computer aided dispatch
system and in-car video system
ITEM 11: Police CAD Replacement
{ City of
Carlsbad
PRICING
ITEM 11: Police CAD Replacement
. 1r1eemem s
mplemen _a Jon ,& J __ Year · ain_enance
Compur e,r-a· · ed dis1pa c mai · enance Yiears -6
11-car ideo __ a1in enam~e, Ye,airs 2-5
To . I reem1en·1 s Oo
S12rvic,1M
Cellular Co~, - e,ars .. 51
To_.al Co __ o lniJal Agreemen_ ,& 'Se ice,s
s
Op i'on 2
-5,5 79 ____ , __ _ , I 70,16,5,2
79 2 735 05,3 8,78, 33
. 3,'965
022 398, , - __ , - - -
RECOMMENDATIONS
Receive report on new CAD proposal and evaluate options to either approve:
• Option 1, the purchase of Motorola CAD system for an
amount not to exceed $1,856,620 over a 6-year period,
or
• Option 2, the CAD replacement and 60 in-car video
systems, for an amount not to exceed $2,879,018
Staff’s recommendation is Option 2.
ITEM 11: Police CAD Replacement
{ City of
Carlsbad
-THANK YOU-
QUESTIONS
ITEM 11: Police CAD Replacement
{ City of
Carlsbad