Carlsbad City Council
February 7, 2023

CA Review __MK____
Meeting Date: Feb. 7, 2023
To: Mayor and City Council
From: Scott Chadwick, City Manager
Staff Contact: Mandy Mills, Housing & Homeless Services Director [email protected], 442-339-2907
Chris Shilling, Senior Program Manager, Homeless Services [email protected], 442-339-2284
Subject: Carlsbad Homelessness Action Plan
District: All
Recommended Action
Adopt a resolution approving the Carlsbad Homelessness Action Plan.

Executive Summary
In approving a new strategic plan in October 2022, the City Council reaffirmed its commitment to reducing homelessness and its impacts on the community, while recognizing the complexity of this regional, statewide and national crisis.

The City of Carlsbad has already achieved measurable results with its Homeless Response Plan, approved in 2017. To meet the City Council’s goals for the next five years, city staff have developed an updated plan, retitled as the Carlsbad Homelessness Action Plan, which builds on the work completed to date and focuses on three key areas of impact:
• Shelter and housing
• Outreach and access to services
• Public safety
Approving the Homelessness Action Plan does not require additional funds beyond the current level of investment. Should the City Council wish to consider changes to funding, there will be an opportunity to do that during the fiscal year 2023-24 budget process this spring.

Explanation & Analysis
Background
The increasing number of people experiencing homelessness is an issue facing the San Diego region, the state of California and the nation. In 2017, recognizing that homelessness was also becoming a bigger concern in Carlsbad, the City Council approved the city’s first plan specifically aimed at reducing homelessness, making Carlsbad one of the first cities in the region to do so.

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Since that time, homelessness has remained a top City Council priority, with a focus on directing city resources where they could make the biggest impact. This has included collaborating on a regional level to increase coordination among government agencies and service providers, addressing gaps in service, creating a local Homeless Outreach Team, contracting with nonprofits to provide services specific to Carlsbad, amending the Carlsbad Municipal Code to provide better tools to address the impacts of homelessness and cleaning up encampments that pose a threat to health and safety.

In 2019 the city created a new Housing & Homeless Services Department. This department consolidated the management of the city’s affordable housing programs and programs to reduce homelessness, while providing greater subject matter expertise and interdepartmental collaboration. The new department was also created to improve transparency and community engagement by providing quarterly updates to the City Council, utilizing data and metrics, and inviting community members to provide feedback on the city’s work.

When the City Council began developing a new five-year strategic plan in 2022, the community had an opportunity to provide new input about city goals and priorities, including those related to homelessness. The City Council approved its strategic plan in October 2022. Staff have now prepared for the City Council’s consideration the Carlsbad Homelessness Action Plan (Attachment A to Exhibit 1) to align with the City Council’s five-year strategic plan.

New City Council goal
The strategic plan approved by the City Council includes the goal to:

Enhance the quality of life for everyone in Carlsbad by adopting and implementing an updated Homeless Response Plan that addresses the complex needs of individuals experiencing, or at risk of experiencing homelessness in a compassionate and effective manner and reduces the impacts of homelessness on the community.

This goal reflects the work that has been completed over the past five years and the community’s current needs, values and priorities. The strategic plan includes several objectives related to this goal, including the development of an updated plan.

Homelessness Action Plan
The updated Homelessness Action Plan broadens the scope of the city’s efforts to include an increased focus on reducing the impacts of homelessness on the community, in addition to reducing the number of people experiencing homelessness in Carlsbad.

Before creating the updated plan, city staff took the following steps to ensure it reflected the latest best practices in the field, the extensive Carlsbad-specific data gathered over the past five years and input from those most directly affected.

Staff’s work included:
• Analyzing regional and Carlsbad-specific data related to homelessness • Analyzing programs implemented over the past five years in Carlsbad and their effectiveness
• Reviewing feedback gathered from community members
• Gathering input from our homeless service providers and people who have experienced homelessness
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• Meeting with city departments whose duties intersect with homeless services and people experiencing homelessness
• Presenting the draft plan to the Carlsbad Housing Commission on Jan. 12, 2023. The Housing Commission recommended that the City Council approve the plan.

Plan’s purpose
The H omelessness Action Plan identifies the city’s role in coordinating homelessness efforts in Carlsbad, as well as the measurements the city will use to track progress toward reaching the City Council’s homelessness goal. Like the city’s strategic plan, the Homelessness Action Plan is intended to provide:

Focus: Narrow the strategies for resources to be focused, increasing results Momentum: Provide clear and consistent policy direction to city staff, enabling the momentum needed to achieve major goals important to the Carlsbad community Alignment: Cr eate better alignment between City Council policy direction and the operational realities of day-to-day city operations
Connection: Co nnect city efforts to the fulfilment of the City Council’s goal Accountability: Identify key indicators of success
Plan’s structure
The Homelessness Action Plan includes high-level policy direction and strategies. Existing services that assist with achieving the overall goal are identified as continued service commitments. Specific resource needs will be presented to the City Council each year and included in the city’s annual budget. Identifying all services in one consolidated funding plan allows city staff to more easily identify gaps and duplication, or alternate funding resources that may be available.

Staff will conduct a comprehensive evaluation of service needs as part of an annual report to the City Council.

Areas of impact
Based on feedback gathered from the multiple stakeholder groups, data evaluation and lessons learned from the implementation of the existing work plan, city staff have identified three key areas of impact to achieve the City Council’s homelessness goal over the next five years. These areas are:
• Shelter and housing
• Outreach and access to services
• Public safety
These areas of impact are also the focus of the four strategies identified in the Homelessness Action Plan.

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Strategies
The updated Homelessness Action Plan is intended to provide consistent focus on key strategies and initiatives to build the momentum needed to achieve results. The table below outlines the previous key strategies and the updated strategies included in the Homelessness Action Plan.

Previous strategy Updated strategy
Prevent, reduce and manage
homelessness in Carlsbad
Develop and maintain the city’s capacity to
prevent and reduce homelessness and its
impacts on the community
Support and build capacity within the city
and community to address homelessness
Coordinate, collaborate and support local
efforts and organizations working to address
homelessness in Carlsbad
Encourage collaboration within the city,
community partnerships and residents
Be active in external policy issues to influence
strategies and impacts to the city and region
Retain, protect and increase the supply of
housing in Carlsbad
Retain, protect and increase the supply of
housing and other affordable living options in
Carlsbad

A single homelessness policy statement
The City of Carlsbad has several policy documents already in place that touch on issues related to homelessness, with related policies and priorities identified in the Housing Element of the General Plan and the Consolidated Plan. The updated Homelessness Action Plan brings all of the city’s policy statements regarding homelessness together.

The plan does not replace those policy documents, but synthesizes the homelessness policies from those plans into one cohesive guiding plan for homelessness strategies and actions. All future plans or policy documents with homelessness components will strategically align with the Homelessness Action Plan.

Data, tracking progress
As the Homelessness Action Plan is implemented, the city will use multiple measurements to evaluate its effectiveness, monitor progress and inform decision-making, including:
• Number of people successfully transitioned to permanent housing • Community-generated calls for service related to homelessness • Total number of individuals successfully connected with services, such as mental health and medical treatment, benefits administration, short-term “bridge” shelters and programs and affordable housing programs
• Total number of unduplicated contacts with those experiencing homelessness in Carlsbad • Number of encampment cleanups
• Number of active partnerships between the city and local service providers and other government agencies
• Annual Point in Time Count data
• Amount of grant funding directed to local service providers Feb. 7, 2023
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• Completion of major initiatives such as the expansion of the La Posada de Guadalupe homeless shelter in Carlsbad
• Construction of new affordable housing units in Carlsbad Based on these and other metrics, staff recommend updating the City Council and community every six months on the city’s progress toward achieving the City Council’s goal.

Fiscal An alysis
Approving the Carlsbad Homelessness Action Plan does not require additional funds beyond the current level of investment. Resources for the majority of activities in the work plan, approximately $3.5 million, are included in the city’s annual budget, funded through the city’s General Fund and other sources, such as the Housing Trust Fund and Community Development Block Grant Fund.

However, the plan does include some activities, representing approximately $775,000 in costs, that have been funded through the current fiscal year but not an ongoing basis. These include contracts with an employment and benefits specialist, clinical services at the La Posada de Guadalupe shelter, a contract with the San Diego Humane Society for a pet shelter program, a contract with the Community Resource Center to operate the rapid rehousing program and the limited-term motel voucher program. To continue these programs, the City Council would need to approve funding during the fiscal year 2023-24 budget process and in subsequent years, if desired.

City staff will continue to identify opportunities to use grant funding and other funding sources to reduce the amount of funds needed from the city’s General Fund. Staff will identify and recommend the most appropriate funding source for each activity and request that funding as part of the annual budget process.

Options
Reducing homelessness and its impacts are key objectives identified in the City Council’s five- year strategic plan, approved in October 2022. City staff have prepared a recommended action plan to achieve those objectives, based on the latest data, community input and current resources. Staff are now asking the City Council to consider the following options:

Option 1 – Approve the Carlsbad Homelessness Action Plan as recommended Option 2 - Provide new or additional direction on the city’s approach to homelessness Next Steps
If the Carlsbad Homelessness Action Plan is approved, staff will proceed with implementation for the remainder of fiscal year 2023-24 and present a recommended resourcing plan for the City Council’s consideration during the fiscal year 2023-24 budget process.

Environmental E valuation
This action does not require environmental review because it does not constitute a project within the meaning of the California Environmental Quality Act under California Public Resources Code Section 21065 in that it has no potential to cause either a direct physical change or a reasonably foreseeable indirect physical change in the environment.

Exhibits

1. City Council resolution

2. Housing Commission Resolution No. 2023-002, dated Jan. 12, 2023 Feb. 7, 2023
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RESOLUTION NO. 2023-046

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD,

CALIFORNIA, APPROVING THE CARLSBAD HOMELESSNESS ACTION PLAN WHEREAS, homelessness is a local, state and national issue affecting nearly every community throughout the United States; and
WHEREAS, the City of Carlsbad City Council has established reducing homelessness as a City Council priority; and
WHEREAS, the 2022 annual Point In Time Count found a minimum of 75 unsheltered and 43 sheltered individuals on a single night in Carlsbad; and WHEREAS, over a 12-month period from July 1, 2021, to June 30, 2022, the City of Carlsbad funded homeless services programs that interacted with 749 unique individuals experiencing homelessness within the city; and
WHEREAS, the City of Carlsbad adopted its first Homeless Response Plan on Oct. 24, 2017; and WHEREAS, in May 2021 the City Council established the city's Housing and Homeless Services Department to oversee the implementation of the Homeless Response Plan; and WHEREAS, in March 2022, as part of the 5-year strategic planning process, the City Council directed staff to update the city's homelessness goal and the Homeless Response Plan: and WHEREAS, on Oct. 28, 2022, the City Council approved a new homelessness goal to "Enhance the quality of life for everyone in Carlsbad by adopting and implementing an updated Homeless Response Plan that addresses the complex needs of individuals experiencing, or at risk of experiencing homelessness in a compassionate and effective manner and reduces the impacts of homelessness on the community"; and
WHEREAS, On January 12, 2023, the Carlsbad Housing Commission unanimously approved a resolution recommending that the City Council approve the Carlsbad Homelessness Action Plan; and WHEREAS, the Carlsbad Homelessness Action Plan serves as an update to the city's Homeless Response Plan and establishes areas of impact, key strategies, initiatives and actions to achieve the City Council's goal as more fully described in Attachment A; and WHEREAS, the Housing and Homeless Services Department will take the lead in implementing the Carlsbad Homelessness Action Plan.

Exhibit 1
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NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows:

1. That the above recitations are true and correct.

2. That the Carlsbad City Council approves the Carlsbad Homelessness Action Plan (Attachment A).

PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 7th day of February, 2023, by the following vote, to wit:

AYES:

NAYS:

ABSTAIN:

ABSENT:

Blackburn, Bhat-Patel, Acosta, Burkholder.

None.

None.

None.

KEITH BLACKBURN, Mayor
J_ -SHERRY FREISINGER, City Clerk
av
...,
(SEAL)
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HOMELESSNESS

ACTION PLAN
DRAFT
FEBRUARY 2023

ATTACHMENT A
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DRAFT HOMELESSNESS ACTION PLAN 2

TABLE OF C

ONTENTS
EXECU
TIVE SUMMARY ............................................. 4 PLAN PURPOSE & STRUCTURE ................................... 7 BACKGROUND ....................................................... 9 SCOPE OF THE LOCAL ISSUE .................................... 11 REGIONAL RESPONSE PLANS .................................... 13 COMMUNITY INPUT ............................................... 20 KEY AREAS OF FOCUS ............................................ 31 KEY STRATEGIES & IN TIATIV ES . . . . . . . . . . . . . . . . . . . . . . . 36 DATA/
TRACKING PROGRESS .................................... 49 APPENDI CES ........................................................ 51

POINT IN TIME COUNT DATA

COORDINATION WITH CITY DEPARTMENTS

BENCHMARK EXPLANATIONS AND DEFIN I TIONS
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DRAFT HOMELESSNESS ACTION PLAN 3
Feb. 7, 2023
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DRAFT HOMELESSNESS ACTION PLAN 4
Executive summary
Homelessness is an issue affecting nearly every community throughout the United States. The Carlsbad City Council has identified addressing homelessness as a top priority. As a result, the City of Carlsbad has dedicated the resources to be a regional leader in planning, coordinating and implementing strategies to address homelessness. While coordinating and leading homelessness efforts within Carlsbad, the city also re cognizes that efforts to end homelessness require the collaboration of solution-focused partners including the local Continuum of Care, County of San Diego, other North County cities, local nonprofits and faith-based organizations.

The city leverages these partnerships and seeks to strategically deploy resources to address any gaps within the existing homeless service system.

Geographically Carlsbad is in the North County Region of San Diego County. North County represents the largest sub-region in San Diego with a diverse geography. Carlsbad is located directly along the coastline, making it part of the North Coastal area. The North Coastal area contains some of the most expensive housing in the county located within the cities of Carlsbad, Solana Beach, Del Mar, Encinitas and Oceanside. Additionally, the 2 022 annual Point in Time Count identified that about 16%, o r at least 1,442 people, of the San Diego region’s homeless population on any given night is in North County.

The City of Carlsbad originally developed a Homeless Res ponse Plan in 2017. This plan was designed to “serve as a foundation to develop a more comprehensive, longer term strategic plan to continue to shape the city's efforts to address the impacts of homelessness on the residents, the larger community and the city itself.” In carrying out the original plan, the city ma
de significant progress on the originally outlined objectives and expanded the plan to include a City Council adopted goal and a work plan in 2021. The city has since established and staffed a Homeless & Housing Serv ices Department and has made consistent progress in implementing programs and projects aimed at addressing and reducing homelessness. The city is no longer just responding to the prevalence of homelessness, it is taking proactive action to reduce the impacts of homelessness on the community. As a result, the title of the plan has been changed from the Homeless Response Plan to the Homelessness Action Plan. This title better reflects the city’s efforts in taking direct action to address the issue of homelessness.

The City of Carlsbad has a num ber of policies and plans already in pl ace that touch issues related to homelessness (like the Housing Element of the General Plan and a Consolidated Plan that establishes priorities for federal funding). Each plan establishes priorities and programs toward its specific objectives. The updated Homelessness Action Plan is intended to consolidate the city’s policy statements regarding homelessness. The Homelessness Action Plan does not replace those policy documents but synthesizes them into one cohesive guiding plan. The Homelessness Action Plan will be the city’s foundational document of homelessness strategies and actions. All future plans or policy documents with homelessness components will strategically align with this plan.

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DRAFT HOMELESSNESS ACTION PLAN 5
Homelessness is a complex issue that requires the resources, expertise and cooperation of many different entities. The city’s efforts will be concentrated within three key areas it can influence. These areas comprise “what” the city will focus on.

KEY AREAS OF FOCUS
Shelter and housing Outreach and access to services
Publ
ic safety
The plan also identifies key strategies which are “how” the city will make impacts within the main areas of focus. The four strategies are:

Strategy #1
Devel
op and maintain the city’s capacity to prevent and reduce homelessness and its impacts on the community.

Strategy #2
Coordinate, collaborate and support local efforts and organizations working to address homelessness in Carlsbad.

Strategy #3
Retain, protect and increase the supply of housing and other affordable living options in Carlsbad.

Strategy #4
Be active in external policy issues to influence strategies and impacts to the city and region.

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DRAFT HOMELESSNESS ACTION PLAN 6
This Homelessness Action Plan has been developed to update the homelessness goal (approved by the City Council on Oct. 11, 2022), areas of focus, strategies and measurable objectives/benchmarks related to homelessness. It is intended to provide consistent focus on key strategies and initiatives to build the momentum needed to achieve results. However, the city operates in a dynamic environment and must consider unanticipated needs, changing community priorities and emergencies, all of which could require a different direction or allocation of res ources. As such, the city will update its plan periodically, to respond to changing conditions. City staff anticipate this plan incorporates needs and actions for approximately five years.

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DRAFT HOMELESSNESS ACTION PLAN 7
Plan purpose
The Homelessness Action Plan establishes and consolidates key strategies and initiatives in response to the city’s goal related to homelessness. The City of Carlsbad has a number of policies and plans already in place that touch issues related to homelessness. Each plan establishes priorities and programs toward their specific objectives. This Homelessness Action Plan is intended to consolidate the city’s policy statements regarding homelessness. The Homelessness Action Plan does not replace those policy documents but attempts to synthesize them into one cohesive guiding plan. The Homelessness Action Plan will be the city’s foundational document of homelessness strategies and actions. All future plans or policy documents with homelessness components will strategically align with this plan.

The plan identifies the city’s role in coordinating the homelessness efforts for the city as well as the measurements the city will use to track progress towards reaching the City Council’s homelessness goal. Like the city’s Strategic Plan, the Homelessness Action Plan is intended to:

Focus
N
arrow the strategies for resources to be focused, increasing results.

Momentum

Provide clear and consistent policy direction to city staff, enabling the momentum needed to achieve major goals important to Carlsbad Alignment
Create better alignment between City Council policy direction and the operational realities of day-to-day city operations.

Connection
Connect city efforts to the fulfillment of the City Council’s goal.

Accountability
Identify key indicators of success.

City Council homelessness goal
Enhance the quality of life for everyone in Carlsbad by adopting and implementing an updated Homeless Response Plan that addresses the complex needs of individuals experiencing or at risk of experiencing homelessness in a compassionate and effective manner and reduces the impacts of homelessness on the community.

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-rh • • •
*
DRAFT HOMELESSNESS ACTION PLAN 8
Plan structure
The long-term plan includes high-level policy direction and strategies. Existing services that assist with achieving the overall goal are identified, if necessary, toward continued service commitment. Specific resource needs will be presented each year and included in the city’s
annual budget. Identifying all services in one consolidated funding plan allows city staff to more easily
identify gaps, duplication or alternate funding resources. Staff w ill conduct a comprehensive evaluation of
future service needs as part of an annual report to the City Council.

Key strategies for how the
city will make impacts within
the main areas of focus.

Initiatives that s upport each
strategy.

Strategies Initiatives
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Homelessness Action Plan
Stra,tegies
.,_ .,_ .,_ .,_
lniitiatives
DRAFT HOMELESSNESS ACTION PLAN 9
Background
In 2017 the City of Carlsbad created its first Homeless Response Plan to address the growing prevalence of individuals experiencing homelessness. Residents and other community members, including business owners, asked the city to address this challenging issue and associated impacts. Based on input from a working group consisting of staff from Police, Fire, Library, Parks & Recreation, Public Works and the City Attorney’s Office, the City of Carlsbad created its first plan. Since then, the city has taken a number of proactive steps in addressing homelessness and its impact on the community.

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2017
Home ess Response Plan adopted .

Home ess Outreach Team created with·n Police Department. 2019
City hires firrst Home less Program Manag er.
2020
MAY
City cont racts wiit h Interfai t h Commun ity services to provide [licensed diniicians to conduct street-based homeless outreach and case management.

City cont racts wiit h Communiity Resource Center to provide case management and housing stability resources for individuals experiencing or at-rislk of homelessness.

SEPTEMBER
North County Homeless Working Group is founded by Carlsbad's Homeless Program Manager. The gro up includes representation from alll eight North County cit ies, the Regional Task Force on Homelessness and the County of San Diego .

DRAFT HOMELESSNESS ACTION PLAN 10
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202 1
MARCH
City Council establishes Fiscal Year 2021-22 goal to "Reduce t he homeless unshe ltered popu lation , among those who want help, by 50% w"thin five years, with quarter ly reports until we decrease the unsheltered population or five years . ." Directs staff to develop a work plan.

MAY
City Council adopts t he final wo rk plan and work plan objective costs. Part of the wo rk plan establishes the city 's Housing & Homeless Services Department to ove rsee implementat ion of the Home less Response Plan.

JUlY
City hires first Directo r of Housing & Home lless Services.

SEPTEMBER
City Council adopt s a quality of liife ordinance package and approves an updat ed work plan, which includes a short -terrn motel voucher program.

DECEMBER
Housing & Homeless Services Department presents fi rst quarter ly report to the Oty Council.
2022
MARCH
City Council directs staff to updat e the city homelessness goa l and the Homeless Response Plan.

JUlY
City cont racts with Community Resource Center to provide an Employment & Benefits Specialist, witlh Catholic Charities to provide d inician serv·ces at the La Posada de Guadalupe shelter,. and wit h OrgCode Consult ing to p roviide t raining and technica l assistance to Catho lic Charit ies fo r their work at the La Posada de Guadallupe shelter.

OCTOBER
City Council approves the updated city homelessness goal as part of the Fve-Year Strategic Plan.

DRAFT HOMELESSNESS ACTION PLAN 11
Scope of the local issue
The San Diego region has consistently ranked among the top regions in the nation with the highest numbers of people experiencing homelessness. According to the 2022 Point in Time Count there were a minimum of 8,427 people experiencing homelessness on a single night in February 2022, with almost half living unsheltered. The region did not conduct an unsheltered Point in Time Count in 2021 due to the COVID-19 pandemic. The count has found that about 16% (or at least 1,442 people) of the San Diego region’s homeless population on any given night is in North County with cities such as Carlsbad, Escondido, Oceanside, Vista, Encinitas and unincorporated areas such as Fallbrook experiencing large populations of unsheltered homelessness.

The 2022 Point in Time Count identified 43 sheltered and 75 unsheltered for a total of 118 individuals experiencing homelessness in Carlsbad. This represents a 20% decrease from the 2020 count. The North Coastal area had a total of 745 individuals experiencing homelessness, which represented a 20% increase. Additional demographic data from the Point in Time Count is included in Appendix A.

While
the Point in Time Count represents a one-night snapshot, the Carlsbad homeless quarterly report data has identified that, over a 12-month period, 749 unduplicated individuals experiencing homelessness were encountered by homeless services programs funded by the city.

The 2022 Housing Inventory Count shows limited shelter and housing options within North County to meet the needs of the North County homeless population. There are only 167 shelter beds in North County. Of these, 26 beds are only available in the winter through a church shelter network. This leaves only 141 year-round beds for 1,442 people experiencing homelessness in North County, with 50 of these beds restricted to single males.

Point in Time Count data 2020 2022 Change
Carlsbad sheltered 54 43 -20%
Carlsbad unsheltered 94 75 -20%
Carlsbad total 148 118 -20%
North County Coastal total 621 745 +20%
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DRAFT HOMELESSNESS ACTION PLAN 12
Since 2015 there has not been a significant increase in the number of permanent homeless dedicated interventions in North County. The total number of emergency shelter beds (except for a spike from 2021-2022 due to temporary COVID-19-related motel vouchers) rapid re- housing and permanent supportive housing has remained relatively flat, while the North County has seen a significant decline in transitional housing beds.

While the transitional housing resources have decreased throughout the region in recent years, the North County region has not seen any significant increase in other resources (such as emergency shelter, rapid re-housing, permanent supportive housing), likely contributing to the increase in visible street homelessness throughout the region.

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1000
800
600
400
200
0 -2015
North County Home less Housing Inventory Count
I 1.11. I bll 1.1 I.I .II
2016 2'017 2019 2020 2021 2022
■ Emer gency Sile er ■ Rapid Re-1-fo sing ■ Transitiona l Hlousing ■ Permanent .Sl.lpportive Hol.lsin.g 13 Part of a shared framework
Addressing the homelessness issue requires regional cooperation and contributions from a variety of stakeholders, including homeless services providers, faith-based o rganizations, law enfo
rcement, healthcare partners, the education sector, philanthropy, business partners, cities and the County of San Diego. Many cities and stakeholders across the region have been working to develop solutions to the growing number of people experiencing homelessness in our communities. As a result, different entities throughout the county have developed homelessness plans, policies and standards in recent years. The City of Carlsbad has taken these documents and the shared framework of addressing homelessness into consideration in the development of this Ho melessne ss Action Plan.

Regional response plans
The Regional Task Force on Homelessness is a countywide regional body designated by the U.S.

De
partment of Housing and Urban Development to be the San Diego Continuum of Care. The Continuum of Care is tasked with bringing together stakeholders with a common goal to end homelessness and develop and implement strategies and funding plans to achieve this goal.

The regional plans identify core principles that guide actions and decision making in the region.

While not a direct requirement for the City of Carlsbad to mirror the Continuum of Care, these principles and policies impact homelessness collaboration, partnerships and funding alloc ations throughout the region. City staff contribute regularly in regional conversations to represent local needs and collaborate for greater impact.

Regional Community Action Plan to Prevent and End Homelessness in San Diego T
he Regional Task Force on Homelessness has developed a
Regional Community Action Plan to Prevent and End
Homelessness in San Diego that is intended to align
stakeholders around a shared vision, common principles, clear goals and priorities and core strategies that will move the region forward. This regional plan informs and guides regional policy, funding and action, identifies shared
measures to evaluate performance
and identifies where
additional infrastructure is needed to implement plan
goals. The plan was released in October 2022.

DRAFT

HOMELESSNESS ACTION PLAN
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DRAFT HOMELESSNESS ACTION PLAN 14
Coordinated Community Plan to End Youth Homelessness
In 2018, the San Diego Continuum of Care was awarded the largest HUD Youth Homelessness Demonstration Program grant in the country. This two-year funding spurred the creation of the region’s Coordinated Community Plan to End Youth Homelessness which identified the goal of ending youth homelessness by 2024.

San Diego Continuum of Care Board Action Plan: Addressing Homelessness Among Black San Diegans
The Action Plan: Addressing Homelessness Among Black San Diegans, released in September 2022, was developed by the Ad Hoc Committee on Addressing Homelessness Among Black San Diegans. It provides detailed recommendations to reduce and eliminate disparities in the homeless services system.

Continuum of Care policy guidelines on unsheltered homelessness In January 2020 the San Diego Continuum of Care Advisory Board adopted a set of Policy Guidelines for Regional Response for Addressing Unsheltered Homelessness and Encampments Throughout San Diego County that outline policy expectations to meet the needs of people experiencing unsheltered homelessness based on national best practices. The policy includes ending activities that criminalize homelessness, promoting the use of non-law enforcement personnel to engage people on the street and taking a clearance with support framework for encampments that requires coordination across all partners for successful resolution. The Regional Task Force on Homelessness developed the policy in consultation with community partners and HUD technical assistance staff.

Building on the unsheltered policy, the Re gional Task Force on Homelessness identified best- practices for the provision of street outreach services. In the Fall of 2020, the Continuum of Care Advisory Board adopted an enhanced set of Street Outreach Standards that outline service expectations for street outreach workers across the region. The standards focus on ensuring a housing focused, trauma-informed and relationship-based engagement. Many public funders, including the
City of Carlsbad and the County of San Diego, include the standards in their contract requirements for providing street outreach services.

Standards, learning collaborative and training
The San Diego Continuum of Care sets standards for the provision of homeless services. The Community Standards outline minimum expectations for providing quality housing and services and are based on proven best practices. The Continuum of Care also supports the system with adhering to and practicing the standards. Additionally, in the last few years, the Regional Task Force on Homelessness has taken a lead role with creating focused learning collaboratives and contracting with national experts to provide training in diversion, street outreach and rapid re- housing.

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DRAFT HOMELESSNESS ACTION PLAN 15
North County Homeless Action Plan
In 2020 a group of North County mayors* and other key stakeholders adopted a North County Homeless Action Plan that identified the following goals:

1. Reduce unsheltered street homelessness 50% by January 2022

2. Increase short-term housing options needed for people experiencing homelessness today

3. Increase long-term housing options to end homelessness for people experiencing homelessness or who are in shelter today
*Includes the cities of: Carlsbad, Del Mar, Encinitas, Escondido, Oceanside, San Marcos, Solana Beach and Vista
Local response plans
Within the county, a number of cities have developed action plans to identify local efforts to address homelessness. Other local cities including Encinitas, Escondido, Vista, Oceanside, La Mesa and San Diego have also developed community action plans in the last four years. The common themes for municipal responses address increasing temporary and permanent housing, reducing impacts on the community, collaborating with community providers to coordinate services and leveraging resources.

Plan Year Goals
City of Encinitas Homeless
Action Plan
2021 • Increase the capacity of the city and the community to end homelessness in Encinitas through the development of a
collaborative community driven approach.
• Decrease the number of individuals experiencing
homelessness through demand-driven, person-based
homeless response and supportive housing services system. • Increase the availability of temporary and permanent
housing.

City of Escondido Strategy for
Addressing Homelessness and
Transiency
2021 • To eliminate the negative impact of homelessness and transiency on our community.

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DRAFT HOMELESSNESS ACTION PLAN 16
Plan Year Goals
City of La Mesa Homeless Action
Plan
2021 • Enhance the city’s public communication and coordination related to the homeless.
• Improve the city’s ability to prevent homelessness, provide direct outreach to the homeless population, address public safety, and respond to nonemergency calls for service.
• Expand the city’s ability to connect homeless residents to transitional and permanent housing opportunities
• Identify viable one-time and ongoing grant funding
opportunities.

City of Vista Strategic Plan to
Address Homelessness
2020 • Prevent homelessness
• Improve quality of life
• Reduce homelessness
City of San Diego Community
Action Plan on Homelessness
2019 • Decrease unsheltered homelessness by 50%.
• Finish the job of ending veteran homelessness.
• Prevent and end youth homelessness as outlined in the San Diego County Coordinated Community Plan to End Youth
Homelessness.

City of Oceanside
Comprehensive Homeless
Strategy
2019 • Oceanside’s Comprehensive Homeless Strategy serves as a report on the current status of homelessness in the city, its impact on efforts underway, and provides a framework for integrated and coordinated approaches to help the
homeless situation. The city cannot respond to this county and statewide crisis on its own. Many homeless individuals suffer from substance abuse and/or mental health issues which far exceed a city’s ability to respond. Clearly, the County of San Diego which is tasked with “community
health” responsibilities, needs to take on an even greater role in Oceanside and North County to make meaningful
progress. The state, county, city and the nonprofit
community need to work in concert to make meaningful
progress.

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City of Carlsbad policies and plans
In addition to the regional framework of addressing homelessness, there are a number of city policies and plans already in place which identify actions or r esources im pacting homelessness.

These policies and plans are threaded into this Homelessness Action Plan. The strategies in this plan are intended to include and complement existing plans. Instead of repeating policy statements or actions from each of these plans, city staff will implement companion policies and programs identified in the plans included below:

COMPANION PLANS
City of Carlsbad Strategic Plan
Ag
e Friendly Carlsbad 5-Year Plan
Carlsbad Housing Agency Annual Plan
Water Quality Improvement Plan
Community Development Block Grant Consolidated Plan
Housing Element of the General Plan
Jurisdictional Runoff Management Plan
Sustainable Materials Management Plan
Permanent Local Housing Allocation Plan
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DRAFT HOMELESSNESS ACTION PLAN 20
Community input
In the development of this Homelessness Action Plan city staff have made significant efforts to receive feedback from many sources. This feedback was used to identify shared themes which helped shape the direction of strategies, initiatives and actions.

Feedbac
k from residents
The City of Carlsbad Communication & Engagement Department worked with Dialogue Partners, a firm specializing in public participation and community engagement, to design and implement a public involvement strategy to engage City of Carlsbad community members and gather their input. Feedback opportunities included four virtual community meetings (one for each council district) and an online engagement survey which was open from May 27 to June 13, 2021. A total of 218 people participated in the virtual meetings and 427 people completed the online engagement survey.

What we heard
There was consensus that homelessness had increased over the last five years. People were concerned about the impacts to the community such as encampments, abandoned trash, people outwardly disturbing the peace of the public and individuals sleeping in public spaces such as parks during hours when children are trying to use the park. There was a concern about criminal activity and general perception of safety. There seemed to be a common theme that homelessness is a complex issue, and that Carlsbad was not responsible nor in a position to reduce homelessness on its own. There also seemed to be consensus that the city should take a stance and act now to do what it can to reduce homelessness and the impacts to the community. There was a wide array of opinions, however, about how to approach reducing homelessness.

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DRAFT HOMELESSNESS ACTION PLAN 21
Feedback from people with lived experience
The City of Carlsbad Housing & Homeless Services and Communication & Engagement departments held two focus groups to solicit input from people with lived experience. In order to develop a plan that responds to identified needs, it is important to acknowledge that people closest to the problem are often closest to the solution.

What we heard
The feedback groups shed light on many aspects of the homeless response with key takeaways around programs that are missing and populations that aren’t being adequately served. There were many gaps highlighted around people with disabilities not being able to access needed services. Accommodations are not always accessible, sought or upheld for the unhoused population. In addition, there are barriers and inequitable access for people exiting the prison system, women and for people of color.

A number of new programs were proposed including a storage locker system for people’s possessions so they can go to work or access services and have a safe place to store personal items, a day labor clean-up program that is connected to a motel voucher, increased options for permanent housing like shared housing and roommate matching or storage sheds to live in temporarily.

Feedback from service providers
The City of Carlsbad Housing & Homeless Services staff held a focus group with local service providers to solicit their input on strengths, weaknesses and gaps related to homeless services within the city.

What we heard
There are many unavailable and underfunded resources that are necessary for people trying to exit homelessness. The service providers identified these items as immediate needs: Motel vouchers, bus
passes, gas cards, money for car repairs, adequate ac cess to showers and laundry, storage and mail service. The shelter needs articulated included: Safe parking where cars can be left through the day and oversized vehicles are permitted, shelter for women and families and non-congregate shelter. The additional barriers to accessing housing identified were: Affordable rental rooms or units, lack of credit or rental history, lack of income to afford rent, units not allowing pets and lack of assets or pro o f of ability to pay rent.

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a a
DRAFT HOMELESSNESS ACTION PLAN 22
Systemwide the service providers identified these as the top concerns: Lack of continuity of care through the system of providers, lack of mental health support to stabilize in housing and lack of
detox, rehab and crisis stabilization beds.

The service providers identified these as their priorities for reducing homelessness:

Development of single room occupancy units, incentives for landlords willing to rent to people experiencing homelessness, long term support for those entering housing, long term assisted living options
for vulnerable and extremely low-income seniors, affordable long term RV parking and available affordable housing options.

Feedback fro
m city staff
The City of Carlsbad Housing & Homeles s Services staff held a series of three meetings with internal departments including the City Attorney’s Office, Communication & Engagement, Community Development, Fire, Housing & Homeless Services, Legislative Affairs, Library & Cultur
al Arts, Parks & Recreation, Polic e and Public Works.

What we heard
There was consensus that homelessness is a complex issue and concern over how much impact a city can have. There seemed to be concern about how to help individuals with mental health or substance abuse issues, as most city employees are not trained on how to work with that population. Staff encouraged more training on homelessness topics, resources awareness and how to interact with people experiencing homelessness. The Library and Fire departments identified specific initiatives to better serve individuals experiencing homelessness. The internal c
ity staff team helped identify their department’s role for clearer delineation and understanding. These roles are included in Appendix B and will deliver a more coordinated approach across city departments.

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a
DRAFT HOMELESSNESS ACTION PLAN 23
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DRAFT HOMELESSNESS ACTION PLAN 24
Previous City Council guidance
Since the original Homeless Response Plan was created in 2017, the City Council has provided input on priorities for responding to the growing issue of homelessness. As a result, the following priorities have been incorporated into the plan:
 Fully
fund staff and implement the city’s homelessness plan
 Create specific and measurable targets and timelines for reducing homelessness  Prevent and end homelessness among youth and veterans  Incre
ase social services/social workers through partnership with the County of San Diego
 Work with entities within our city (and region) to increase transitions to permanent supportive housing
 Advocate for legislative changes needed to effectively address homelessness  Prevent homelessness by supporting those at risk of becoming homeless/losing their housing
 Work through a regional group to develop a regional action plan that includes integrated services within/among cities
 Develop an encampment cleanup policy to minimize visible encampments  Focus on trauma informed care
 Focus on aggressive individuals to address their needs (substance abuse, mental health, other)
 Explore expansion
of the La Posada de Guadalupe Shelter
 Complete financial analysis to identify
opportunities for quickest results
 Identify city and regional goals
 Emphasize affordable housing
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DRAFT HOMELESSNESS ACTION PLAN 25
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DRAFT HOMELESSNESS ACTION PLAN 26
Current inventory of resources in Carlsbad
Homelessness impacts all aspects of a community, so it truly takes a collaborative effort to solve it.

SUPPORTING CITY

DEPARTMENTS
• City Attorney’s Office
• City Manager’s Office
• Communication & Engagement
• Community Development
• Fire
• Library & Cultural Arts
• Parks & Recreation
• Police
• Public Works

LEVERAGED OR LOCAL

RESOURCES
• City General Fund
• Community Development Block Grant
• Housing Choice Voucher
• Housing Trust Fund
• Permanent Local Housing Allocation
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DRAFT HOMELESSNESS ACTION PLAN 27
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DRAFT HOMELESSNESS ACTION PLAN 28
Regional collaboration
The city maintains formal partnerships with many organizations as well as coordinates and collaborates with many regional stakeholders in the community to reduce homelessness. This is not an exhaustive list, as there are many volunteers, groups and organizations supporting efforts to reduce homelessness.

Gene
rally, the City of Carlsbad does not directly provide social services. There are social services that benefit the city which the City of Carlsbad contributes funding to support or contracts with non-profit organizations to provide. There are also services provided within the city by social service agencies, nonprofit organizations and religious organizations which are not funded by the city. It is important that the city understands what resources are available to better identify duplication or gaps in services.

Feb. 7, 2023
Item #10 Page 35 of 68
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DRAFT HOMELESSNESS ACTION PLAN 29
The following resources are not funded by the city but are important parts of the service continuum for people experiencing homelessness. These resources are extremely limited and not sufficient to meet the community need. As a result, the city will advocate for their expansion throughout the region as appropriate.

Health services Basic need s support
(food, hygiene, clothing)
Substance abuse
t
reatment
Benefits Mental health services
The chart below identifies services financially supported by the City of Carlsbad. Consolidating these services in the work program allows city staff to more easily identify gaps, duplication or alternate funding resources. The annual work plan will continue to identify existing services to best determine the most appropriate funding source.

Program Organization City resources
(most recent Fiscal Year
2021-22)
Source of city
resources
Outreach
Homeless outreach & case
management
Interfaith
Community Services
$315,000 General Fund
Shelter
La Posada de Guadalupe Catholic Charities
Diocese of San
Diego
$194,000* Community
Development Block
Grant, General
Fund
Bridge to housing shelter
network
Alliance for Regional
Solutions
$25,000 Housing Trust Fund
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DRAFT HOMELESSNESS ACTION PLAN 30
Program Organization City resources
(most recent Fiscal Year
2021-22)
Source of city
resources
Shelter
Women’s Resource Center
Domestic Violence Shelter
WRC (formerly
Women’s Resource
Center)
$10,000 CDBG
Limited-term motel
voucher program
City of Carlsbad $100,000* General Fund
Access & employment
Employment & Benefits
Specialist
Community
Resource Center
$140,000* General Fund
Carlsbad Hiring Center Interfaith
Community Services
$204,217 General Fund
Pet shelter
Pet shelter program San Diego Humane
Society
$29,825* General Fund
Housing assistance
Housing navigation City of Carlsbad $72,000 Housing Trust Fund, General Fund
Emergency rental & utility
assistance
Interfaith
Community Services
$25,000 CDBG
Emergency rental & utility
assistance
Community
Resource Center
$20,000 CDBG
Rapid rehousing Community
Resource Center
$350,000* General Fund
Rental assistance Brother Benno’s $10,073 CDBG
City service infrastructure
Homeless Outreach Team City of Carlsbad
Police Department
$1,929,790 General Fund
Homeless services City of Carlsbad
Housing & Homeless
Services
$714,317 General Fund
Encampment and
abandoned trash clean up
Urban Corps $100,000 General Fund
Portable restrooms Rocket Johns $25,000 General Fund
TOTAL CITY RESOURCES $4,264,222
*Items funded in previous years, but not on an ongoing basis. The City Council would need to approve funding during the fiscal year 2023-24 budget and subsequent years for these activities to continue.

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DRAFT HOMELESSNESS ACTION PLAN 31
How the City of Carlsbad can help
(Key areas of focus)
The causes of individual homelessness are complex. While not a new problem, recent conditions have increased the homelessness crisis. The high costs of housing and inflation, compared to a lack of inc reases in wages and pub lic assistance may contribute to more people with
vulnerabilities and barriers falli ng into homelessness.

Based on feedback gathered from the multiple stakeholder groups, data evaluation, review of best practices and lessons learned fro m the existing work plan implementation, city staff have identified key areas of impact the city can focus on to achieve the City Council’s goal over the next 5 years. The City of Carlsbad is limited in many re sponses to root cau ses o f homelessness.

While the city does not have the role of assisting with many issues such as education, he
althcare or income assistance, the following are areas of impact where the City of Carlsbad ca
n contribute. These are also the focus of the strategies and initiatives identified in this plan.

Shelter and housing
High home prices, high rental costs and low vacancy rates have fueled a local housing crisi s. San Diego currently ranks as the 5th most expensive rental market in the country. Additionally, research shows that communities where people spend more than 32% of their income on rent can expect a more rapid increase in homelessness. In Carlsbad, 48% of households spend more than 30% of their income on rent with 24% spending more than 50% of their income on rent.

Due to the realities of housing affordability and unsheltered homelessness in the region, there is overwhelming consensus that more shelter and housing options are needed in North County.

CITY OPTIONS
Increase and diversify
immediate shelter/
housing availability
There are not enough options for women or families
with children and individuals with significant mental
health or substance abuse issues. There is a limited
supply of permanent supportive housing and affordable
housing in the region given the need. Many properties
have long waiting lists. Even affordable rents at the low- income level are over $1,400 per month for a 1-bedroom
unit. Expanding housing types and programs can be used
as tools to increase access to housing.

Increase housing focused
low-barrier shelter
There is not enough year-round shelter to
meet the need of the unsheltered
population. Shelter can play an important
role in the process of moving people
experiencing homelessness off the streets
and into housing. The city is working with
Catholic Charities Diocese of San Diego to
potentially expand the La Posada de
Guadalupe shelter to serve more people,
including women and families.

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~-
DRAFT HOMELESSNESS ACTION PLAN 32
Implement zoning and
land use programs
identified in the Housing
Element
To meet the housing demand for the
region, the State requires regions to plan
for new housing units, known as the
Regional Housing Needs Assessment. The
most recent Regional Housing Needs
Assessment prepared by the San Diego
Association of Governments identifies
171,658 new housing units are needed
over the next 9 years (2021-2029) to meet
the need. For the City of Carlsbad this is a
total of 3,873 units, with 784 being low-
income, and 1,311 being very low-income
units. There are several zoning and land
use programs in the Housing Element that
can expand shelter and housing
availability for people in need.

F
Reduce
barriers to shelter and
housing
For people trying to secure housing there are many barriers based on income, identification, security deposits, criminal history and limited recent rental history. Landlord
engagement strategies can be used to access the existing housing stock more effectively for people exiting
homelessness. Shallow subsidies, landlord incentives,
security deposit assistance and rent guarantees can be used as tools to increase access to housing.

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0 DRAFT HOMELESSNESS ACTION PLAN 33
Outreach and access to services
The City of Carlsbad does not direc tly provide social services as a core service. The city contracts for soc
ial workers to provide outreach and case management services to support people in moving out of homelessness. The city also contracts for rapid re-housing services, employment and benefit services and clinician services at the La Posada Shelter.

Housing focused street
outreach/case
management
Although the County of San Diego
and the city have increased the
number of non-law enforcement staff providing
outreach and case management, there is still a need
for more. This is critical to engaging the unsheltered
population effectively and moving them into housing.

In December 2021, the County of San Diego launched
a North County Pilot Project to provide eight social
workers throughout the region to conduct outreach
and provide case management to people experiencing
homelessness. Carlsbad has one full time social worker
within the city as a result of this program.

Employment and
benefits services
The city
funds a contract for an
Employment and Benefits
Specialist to assist individuals
experiencing homelessness with
connecting to entitlement benefits
and paid employment to increase their income. It can
be challenging for people experiencing homelessness
to gain paid employment, access Supplemental
Security Income/Social Security Disability Insurance
and/or access other benefits which they are entitled
to receive. However, an increase in income can
improve housing options and provide more pathways
to exit homelessness. The Employment and Benefits
Specialist is connected with employers and trained in
the Security Income/Social Security Disability
Insurance Outreach, Access and Recovery (SOAR)
model, which is a nationally recognized best practice
to streamline access to benefits for people
experiencing homelessness.

Increase diversion services
Diversion includes a service package where
staff connect with a household early in their
current homeless situation, engage in a
strength-based conversation to understand
their housing needs and identify potential
housing options. Diversion
differs from prevention in
that diversion serves
households already
experiencing homelessness.

Effective diversion services
can help to reduce
homelessness by diverting people away from
the homeless service system.

Equity and a
ccess
Local feedback from people
with lived experience of
homelessness as well as
regional data analysis by the
San Diego Continuum of Care
has identified potential equity
issues in both rates of
homelessness for minorities and the availability
and quality of services. As a result, the City of
Carlsbad will ensure it implements the
Homelessness Action Plan through an equity
lens and adjusts when needed to increase or
improve equity and access.

CITY OPTIONS

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DRAFT HOMELESSNESS ACTION PLAN 34
Public safety
The City of Carlsbad has a duty to protect the public safety of all residents, housed or unhoused. The city provides a balanced approach to addressing the complex needs of individuals experiencing homelessness in a compassionate and effective manner while addressing the impacts on the community of people living unsheltered. The 2017 Homeless Response Plan identified the need to look at existing ordinances that impact the community and the city’s response to homeless-related issues. In 2021, the City Council modified and added to the city’s existing quality of life ordinances to regulate conduct such as camping on public and private property, fires and cooking on public property, storage of personal property in public places, aggressive solicitation, trespassing, obstruction of property, disorderly conduct and possessing or consuming open containers of alcohol in public places.

Law enforcement
without criminalizing
homelessness
While being homeless itself is not a
crime, people experiencing
homelessness at times engage in unlawful behavior which requires the response of law enforcement. The Carlsbad
Police Department staffs a Homeless Outreach Team that
aims to balance the needs of everyone who resides in
Carlsbad. This includes providing outreach to individuals experiencing homelessness that need housing, shelter,
protection and service referrals. HOT provides
compassionate enforcement to make sure that unlawful
behavior is addressed. Most people experiencing
homelessness have experienced some form of trauma in
their lives. A history of trauma impacts a person’s
behavior and response to services and supports. Trauma
informed care is a critical component in compassionate
enforcement.

Access to basic health and
safety needs
Living unsheltered can contribute to poor
health and premature death. Many people
experiencing homelessness use the
emergency room in the place of preventive
or general medical care. The Carlsbad Fire
Department is frequently called upon to
provide immediate medical assistance to
individuals experiencing homelessness or to
transport for additional medical treatment.

A street medicine component can reduce
the burden on emergency services and
improve the health of the unsheltered
population, increasing long-term housing
outcomes. Additionally, coordination with
the hospital system can be increased to
reduce exits from the
hospital system to
homelessness and
connect people exiting
hospitals to case
management services.

Encampment and abandoned litter clean up
The City of Carlsbad does not allow overnight camping in public spaces when appropriate alternatives are available and follows regional standards for encampment engagement and clearing. The city contracts for routine and special cleanup efforts of abandoned litter to maintain a clean and safe city. These services will be continued and monitored to ensure ongoing effectiveness.

CITY OPTIONS

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Key strategies and initiatives
Over the next five years the City of Carlsbad will focus on the following key strategies toward reducing homelessness and its impacts on the community. Each strategy has initiatives and new or continuing actions that will be addressed through annual work plans.

Strategy #1
Deve
lop and maintain the city’s capacity to prevent and reduce homelessness and its impacts on the community.

Strategy #2
Coordinate, collaborate and support local efforts and organizations working to address homelessness in Carlsbad.

Strategy #3
Retain, protect and increase the supply of housing and other affordable living options in Carlsbad.

Strategy #4
Be active in external policy issues to influence strategies and impacts to the city and region.

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DRAFT HOMELESSNESS ACTION PLAN 37
Strategy #1
Develop and maintain the city’s capacity to prevent and reduce homelessness and its impacts on the community.

Initiative 1.1 Develop and maintain internal homeless services infrastructure.

Initiative 1.2 Develop and maintain programs to support people finding a home and prevent households from entering
homelessness.

Initiative 1.3 Coordinate homelessness response between city departments to maximize effectiveness and efficiency.

Initiative 1.4 Transparently share data to improve decision-making and communication.

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DRAFT HOMELESSNESS ACTION PLAN 38
Strategy #1*
Develop and maintain the city’s capacity to prevent and reduce homelessness and its impacts on the community.
*New initiatives are highlighted in green.

Initiative 1.1
Develop and maintain internal homeless services infrastructure. a. Maintain staff dedicated to homeless services and homeless outreach. b. Main
tain abandoned trash and encampment clean-up efforts, ensuring coordination and compliance with regional guidance.
c. I dentify one -time and ongoing funding sources.
d. Continue to evaluate and monitor city services and programs to ensure we identify gaps and meet the needs of the community.

Initiative

1.2 Develop and maintain programs to support people finding a home and prevent hous
eholds from entering homelessness.
a. Increase the available case management for people experiencing homelessness and streamline internal referrals to case management.
b. Maintain rapid rehousing options to improve wait time to more permanent housing. c. Increase and support prevention and diversion efforts to decrease the inflow of people into homelessness.
d.

Develop and maintain robust and impactful outreach to persistently identify, engage and assess both the immediate needs and long-term housing needs of unsheltered people experiencing homelessness.
e. Identify opportunities to add peer support components to programs and multi-disciplinary teams.
f. Improve coordination and access to employment and benefits for people experiencing homelessness.
g. Develop a plan to address the increasing number of people and families living in vehicles.

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DRAFT HOMELESSNESS ACTION PLAN 39
h. Maintain a limited-stay motel voucher program as a resource to bridge housing. i. Design a Carlsbad City Library program to assist residents at the La Posada de Guadalupe homeless shelter with education and literacy opportunities. j. Investigate barriers to people accessing shelter or permanent housing and create programs as appropriate to alleviate found barriers.

Initiative 1.3
Coordinate homelessness response between city departments to maximize effectiveness and efficiency.
a. Streamline processes for city departments to coordinate homelessness response in a more effective manner.
b. Develop and provide training on homelessness topics, resources and interactions for internal departments that are in contact with people experiencing homelessness. c. Develop a proactive HOT route and schedule to monitor sensitive public areas such as water inlets and ensure they are not being impacted by encampments. d. Update HIPAA documentation and procedures to allow emergency services to access more appropriate crisis response options.

Initiative 1.4
Transparently share data to improve decision-making and communication. a. Survey residents, people experiencing homelessness and service providers to better understand and measure qualitative community experiences. b. Compile and publish key data that provides a comprehensive understanding of homelessness in Carlsbad.
c. Provide updates to the community on progress within the Homeless Response Plan and City Council goal.
d. Coordinate with the Regional Task Force on Homelessness to better inform planning efforts and maximize volunteer support for the annual Point in Time Count within Carlsbad. e. Remain in the Homeless Management Information System (HMIS) Trust Network and utilize HMIS data to inform decisions.
f. Continue to educate the community on the city’s efforts related to homelessness and streamline communication pathways for reporting concerns.

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DRAFT HOMELESSNESS ACTION PLAN 40
Initiative 1.4
Transparently share data to improve decision-making and communication. g. Identify unified and
consistent city messaging and responses regarding homelessness Initiative 1.5
Coordinate the city’s funding sources to ensure optimization and maximize effectiveness.
a. Update CDBG policies and procedures to allow funding allocations in alignment with the Homelessness Action Plan.
b. Develop a Permanent Local Housing Allocation funding strategy in alignment with the Homelessness Action Plan and eligible uses.
c. Provide updates to the community on progress within the Homeless Response Plan and City Council goal.
d. Coordinate with the Regional Task Force on Homelessness to better inform planning efforts and maximize volunteer support for the annual Point in Time Count within Carlsbad. e. Continue to educate the community on the city’s efforts related to homelessness and streamline communication pathways for reporting concerns.

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DRAFT HOMELESSNESS ACTION PLAN 41
Strategy #2
Coordinate, collaborate, support and build capacity within local efforts and organizations working to address homelessness in Carlsbad.

Initiative 2.1 Coordinate the efforts of the organizations working with people experiencing homelessness in the City of Carlsbad.

Initiative 2.2 Develop partnerships within the city to support people at risk o
f and experiencing homelessness.

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DRAFT HOMELESSNESS ACTION PLAN 42
Strategy #2*
Coordinate, collaborate, support and build capacity within local efforts and organizations working to address homelessness in Carlsbad.
*New initiatives are highlighted in green.

Initiative 2.1
Coordinate the efforts of the organizations working with people experiencing homelessness in the City of Carlsbad.
a. Conduct monthly case conferencing meetings that include prioritized case evaluation and trainings on resources and best practices.
b. Maintain a comprehensive privacy protected By Name List containing real-time data about all people experiencing homelessness in the City of Carlsbad. c. Develop a multi-disciplinary team model and process to coordinate the work and roles of different community organizations serving the same clients. d. Leverage existing city owned and community spaces to connect with and provide services to people experiencing homelessness.
e. Evaluate the development of a regional street medicine program in the city or North Coastal area.

Initiative 2.2
Develop partnerships within the city to support people at risk of and experiencing homelessness.
a. Develop partnerships with faith-based and community groups to collaborate on homelessness efforts to reduce duplication and mitigate community impacts. b. Coordinate with community-based organizations to develop a fund that allows for community contributions towards homelessness services.
c. Partner with outside agencies around victim advocacy to prevent and divert survivors of domestic violence from becoming homeless.
d. Continue to enhance housing-focused services at La Posada through added staff capacity, technical assistance and training.
e. Provide support to Catholic Charities with expansion efforts at La Posada.

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DRAFT HOMELESSNESS ACTION PLAN 43
Initiativ
e 2.2
Develop partnerships within the city to support people at risk of and experiencing homelessness.
f. Support Catholic Charities to increase the CUP allowed bed count within the existing La Posada buildings.
g.

Develop a plan to coordinate with local hospitals, jails and other interim placements to connect individuals exiting without permanent housing to support and to prevent people from exiting to the streets whenever possible.
h. Expand access to non-emergency healthcare through more accessible care, including at La Posada, and by creating more connections to referral pathways.

Feb. 7, 2023
Item #10 Page 50 of 68
DRAFT HOMELESSNESS ACTION PLAN 44
Strategy #3
Retain, protect and increase the supply of housing and other affordable living options in Carlsbad.

Initiative 3.1 Retain existing affordable housing units and increase the housing options available to people experiencing
homelessness.

Initiative 3.2 Identify and implement both short- and long- term innovative solutions.

Feb. 7, 2023
Item #10 Page 51 of 68
DRAFT HOMELESSNESS ACTION PLAN 45
Strategy #3*
Retain, protect and increase the supply of housing and other affordable living options in Carlsbad.
*New initiatives are highlighted in green.

Initiative 3.1
Retain existing affordable housing units and increase the housing options available to people experiencing homelessness.
a. Explore options for homelessness preferences in future affordable housing developments. b.

Evaluate alternate shelter and housing options to address high rent rates and limited housing inventory: Tiny homes, motel or apartment conversion, Single Room Occupancy units, shared housing and adding shelters for women and families.
c. Secure supportive services for homeless dedicated Housing Choice Vouchers. d.

Maintain and monitor a list of affordability restriction time periods for affordable housing within the city and take steps to extend affordability for any properties approaching the end of the restriction period.
e. Explore how any city owned properties can be used for low income or supportive housing before they are designated for other uses as may be appropriate. f. Identify opportunities to prioritize beds in mental and behavioral health facilities as may be appropriate and necessary.

Initiative 3.2
Identify and implement both short- and long-term innovative solutions.
a. Develop, implement, and maintain a landlord engagement program and active partnership with local independent living facilities, sober living homes and other housing options. b. Identify innovative projects which are eligible to be funded through the Permanent Local Housing Allocation.
c. Explore projects that would be eligible for available funding sources.

Feb. 7, 2023
Item #10 Page 52 of 68
DRAFT HOMELESSNESS ACTION PLAN 46
Strategy #4
Be active in external policy issues to influence strategies and impacts to the city and region.

Initiative 4.1 Maintain an active role in external activities to expand local and regional solutions to homelessness.

Feb. 7, 2023
Item #10 Page 53 of 68
DRAFT HOMELESSNESS ACTION PLAN 47
Strategy #4
Be active in external policy issues to influence strategies and impacts to the city and region.

Initiative 4.1
Maintain an active role in external activities to expand local and regional solutions to homelessness.
a. Remain up to date on legislation affecting homelessness, housing laws, policies, strategies and/or funding.
b. Identify opportunities to influence and support legislation that aligns with Carlsbad’s homelessness strategies, efforts and plans.
c. Participate in regional efforts and initiatives regarding homelessness. d. Pursue collaborative approaches, when feasible, that contribute to capacity and/or resources in the region.

Feb. 7, 2023
Item #10 Page 54 of 68
DRAFT HOMELESSNESS ACTION PLAN 48
Data/tracking progress
As the Homelessness Action Plan is implemented the city will use multiple measurements to evaluate effectiveness, monitor progress and inform decision making. Homelessness is a fluid issue and requires a variety of data indicators to tell the story of homelessness in our community. As a result, the city will continue to report on a variety of data points to inform the City Council and the public about the progress the city is making toward its homelessness goal.

City staff anticipates formally reporting out progress semi-annually. Data will be obtained from the following sources:

Point in Time Count
The annual Point in Time Count is one data source to gauge the year-over-year trends and approximate the number of people experiencing homelessness in Carlsbad. Each year, the count is conducted over a four-hour period in the early morning to collect data on homelessness in the region. While it does not give the complete picture on how many people experience homelessness in Carlsbad throughout the year, it does provide a snapshot of the minimum number of homeless persons there are in Carlsbad on a given night. It is one of the tools used nationally to assess progress each year toward the goal of reducing homelessness and is often used for funding decisions.

Home
less Management Information System
The Homeless Management Information System records client-level information on the characteristics and service needs of people experiencing homelessness. It allows for all service providers to share information and accurately track the total number of unduplicated clients who are being served in the City of Carlsbad. The system provides real-time data that show the inflow versus outflow of individuals experiencing homelessness in Carlsbad and can be used to track the outcomes of individuals in the homeless system of care. All city-funded homeless service providers are required to enter data into the Homeless Management Information System and provide the city with monthly data reports.

Hous
ing Inventory Count
The Housing Inventory Count is an annual HUD required inventory of the beds, units and programs designated to serve people experiencing homelessness. The Housing Inventory Count tallies the number of beds and units available on the night designated for the count by program type, and include beds dedicated to serve persons who are homeless as well as persons in Permanent Supportive Housing.

By-Name List
A By-Name List is a comprehensive list of every person in a community experiencing homelessness, updated in real time. By maintaining a By-Name List, communities are able to track the ever-changing size and composition of their homeless population.

Feb. 7, 2023
Item #10 Page 55 of 68
DRAFT HOMELESSNESS ACTION PLAN 49
Carl
sbad Help App
The Carlsbad Help App is an internally developed reporting tool which allows the city track interactions with people experiencing homelessness and send referrals between departments.

Feb. 7, 2023
Item #10 Page 56 of 68
DRAFT HOMELESSNESS ACTION PLAN 50
Measurable objectives/benchmarks
The following measurable objectives/benchmarks will be used to track program progress. A description of each measurement is included in Appendix C.

Number of people experiencing homelessness
• The inflow
and outflow of people accessing homeless service programs • The number of unduplicated people experiencing homelessness encountered • The Point in Time Count numbers
Ass
istance provided to people experiencing homelessness
• The number of people experiencing homelessness
that obtained housing
• The number of placements in shelter or other temporary programs • Newly homeless/returns to homelessness
Ava
ilability of affordable housing and shelter
• Shelter capacit
y
• New affordable units available for extremely
low income
• New supportive housing available for people with severe service needs Impa
cts of homelessness on the community
• Calls
for service
• Abandoned trash and encampments
• Community opinion survey of residents
Feb. 7, 2023
Item #10 Page 57 of 68
DRAFT HOMELESSNESS ACTION PLAN 51

APPENDICES
A. POIN

T IN TIME COUNT DATA
B. COORDINATION

WITH CITY DEPARTMENTS
C. BENCHMARK EXPLANATIONS AND DEFINITIONS
Feb. 7, 2023
Item #10 Page 58 of 68
DRAFT HOMELESSNESS ACTION PLAN 52

APPENDIX A

POINT IN TIME COUNT DATA
Feb. 7, 2023
Item #10 Page 59 of 68
DRAFT HOMELESSNESS ACTION PLAN 53
*Data is from the 2022 Point in Time Count.

Point in Time Count unsheltered data
*The
Point in Time Count did not take place in 2021 due to COVID-19 precautions. The City of Carlsbad took over the Point in Time Count from an outside organization starting in 2017.

Carlsbad’s Homeless Population*
Feb. 7, 2023
Item #10 Page 60 of 68
6 ~ v~d~ San Diego
County prior to
beco ming homeless
~~8%
,, Veterans
160
140
120
100
80 78
60 40
21 20
0 2011 2012 2013
19 72% Male
(t)
• I
0 I
Female
'
• e 100% Adult
, 55%44+
Carlsbad began to manage
21 2014 2015 2016 2017
e e 87% White
' ' 13%Black
~ 38% Disability
152
75 2018 2019 2020 2022
DRAFT HOMELESSNESS ACTION PLAN 54
APPEN
DIX B

COORDINATION WITH CITY DEPARTMENTS
Feb. 7, 2023
Item #10 Page 61 of 68
DRAFT HOMELESSNESS ACTION PLAN 55
The city’s Housing & Homeless Services Department will lead the implementation of the Homelessness Action Plan. Part of the success of this plan depends on all city departments understanding their roles in the strategic direction in support of the goal. The following table identifies additional city department roles related to homelessness in our community:

Department Role
All departments Communicate regularly with relevant departments to share information and collaborate on homelessness. Maintain alignment within the city on actions and messaging regarding homelessness.

Library & Cultural Arts Provide community spaces for education, meetings, outreach and similar community involvement. Collect data and share information and insights about the homeless population using library services, such as counting attendance at programs specifically designed for the homeless population and tracking numbers of resources and referrals. Develop programming, share external opportunities and community partnerships that benefit individuals experiencing homelessness. Connect individuals experiencing or at risk of homelessness with helpful resources.

Parks & Recreation Provide community spaces for education, meetings, outreach and similar community involvement. Coordinate with city departments to leverage funding and programs for people experiencing homelessness. Identify strategies for operational areas being impacted by homelessness to better serve all patrons.

Public Works Promote public safety and environmental sustainability by maintaining public spaces. Oversee coordination of abandoned trash cleanup and disposal of hazardous materials. Coordinate reporting of efforts to the San Diego Water Board through the Water Quality Improvement Plan Annual Reports.

Fire Provide emergency medical services to homeless residents. Assist with connecting residents experiencing homelessness to local services and programs. Coordinate with the Police Department, local hospitals, non-profit services, MCRT and PERT clinicians to stay apprised of resources and provide comprehensive care.

Police Provide a balance of compassionate outreach and enforcement through the Homeless Outreach Team. Provide resources to the homeless community seven days a week while also addressing the general community’s complaints and concerns related to quality of life issues and illegal conduct.

City Attorney Provide legal guidance, advice and insight around homeless related issues.

Conduct legal review of homeless related contracts, grants, plans and programs. Assist with drafting and reviewing new policies and ordinances to address and limit, where necessary, homeless impacts on the community.

Advise the Homeless Outreach Team and prosecute criminal offenses or pursue other enforcement as appropriate.

Feb. 7, 2023
Item #10 Page 62 of 68
DRAFT HOMELESSNESS ACTION PLAN 56
Housing & Homeless
Services
Develop planning documents and take lead on coordination of the Homelessness Action Plan. Provide administrative oversight, including contracting and compliance, of Housing & Homeless Services funded programs.

Regularly coordinate with community service providers and local health and government agencies. Pursue funding opportunities, as appropriate, to support the city in addressing homelessness. Assist other departments with preparing, evaluating, implementing and reporting out on data, policies and programs related to homelessness, such as those in the Housing Element. Oversee and maintain programs which assist with addressing homelessness such as the Community Development Block Grant, Housing Choice Voucher and Affordable Resale programs.

Intergovernmental
Affairs
Monitor legislation, recommend bill sponsorship opportunities and work with City Council Legislative Subcommittee for potential advocacy positions based on the city’s Legislative Platform. Monitor grant opportunities that can support and further the city’s Homelessness Action Plan.

Communication &
Engagement
Facilitate two-way communication between the city and the community about city programs and services dedicated to reducing homelessness in Carlsbad.

Support the Housing & Homeless Services Department in carrying out public involvement programs to gather community input when appropriate.

Coordinate with department staff to develop timely, accurate and easy to understand information about the city’s homeless response efforts for distribution through the city’s communication channels to increase community awareness and government transparency.

Community
Development
Coordinate on land use issues related to housing and homeless services identified in the Homelessness Action Plan and Housing Element. Work with related departments to implement and report out housing goals, programs, grants, data and accomplishments.

Feb. 7, 2023
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DRAFT HOMELESSNESS ACTION PLAN 57

APPENDIX C

BENCHMA

RK EXPLANATIONS AND DEFINITIONS
Feb. 7, 2023
Item #10 Page 64 of 68
DRAFT HOMELESSNESS ACTION PLAN 58
City staff will track a number of data points to provide a comprehensive picture of the need, city efforts and impacts related to homelessness. The following is a description of each measurement. City staff will return to the City Council on a semi-annual basis to report on the below
metrics.

Number of people experiencing homelessness
• The inflow and outflow of people accessing homeless service programs: Each month the city will use the Homeless Management Information System to determine the number of new people who have been added to the By-Name List by enrolling in a homeless service program (inflow) and the number of people who have exited the By-Name List by exiting a homeless service program (outflow) within the city. These numbers can demonstrate if homelessness is increasing or decreasing over time, monitor where people are coming from or leaving to, and can help to identify the rate of returns to homelessness.
• The number of unduplicated people experiencing homelessness encountered: Every quarter the city will use Homeless Management Information System data to determine the number of unduplicated clients served by all city-funded homeless services programs. This demonstrates how many people homeless services programs engage with each quarter and over the course of a year. This is a cumulative data point and does not reflect how many people experiencing homelessness are in Carlsbad at one time.
• The Point in Time Count Numbers: Each year the city will collaborate with the Regional Task Force on Homelessness to oversee the Point in Time Count within the city. The Point in Time Count number provides an idea of general trends year-over-year and provides an indication of the minimum number of people experiencing homelessness on a given night.

Assistance provided to people experiencing homelessness • The number of people experiencing homelessness that obtained housing: Homeless Management Information System data will be used to track the number of people who exit homeless service programs to housing destinations. This metric will identify how many people are permanently exiting homelessness each month. • The number of placements in shelter or other temporary programs: Homeless Management Information System data will be used to track the number of people who enter shelter or other temporary programs. This metric will identify how many people are moving from being unsheltered to sheltered each month. • Newly homeless/Returns to homelessness: Homeless Management Information System data will be used to determine the number of people who are newly homeless or were previously homeless and exited to a permanent housing destination and have returned to homelessness and accessed homeless services. This metric may provide insight into how many people are homeless for the first time as well as the effectiveness of homeless service programs and how services may need to be strengthened or adjusted.

Feb. 7, 2023
Item #10 Page 65 of 68
DRAFT HOMELESSNESS ACTION PLAN 59
Availability of affordable housing and shelter
• Shelter capacity: The city will use the Housing Inventory Count and Homeless Management Information System data to track the shelter capacity available to people experiencing homelessness in Carlsbad. An increase in shelter capacity could indicate that more shelter beds have been developed or there has been a decreased need for shelter. Shelter capacity can be an important component to the homeless service system because it provides a stable sheltered place for people experiencing homelessness to stay and work with service providers to identify permanent housing. • New affordable units available for extremely low-income persons: The city will track the number of units available for extremely low-income persons. An increase in units for extremely low-income persons provides more opportunities for people living in poverty to maintain housing or exit homelessness.
• New supportive housing available for people with severe service needs: The city will use the Housing Inventory Count and Homeless Management Information System data to track the number of supportive housing units available to people experiencing homelessness with severe service needs in Carlsbad. An increase in supportive housing capacity could indicate that more housing units have been developed or there has been a decreased need for supportive housing. Supportive housing is critical to ending homelessness for the people with the most severe service needs in the community.

Impacts of homelessness on the community
• Calls for service: Each quarter the city will use the city-designed Help App to determine the proactive and police dispatched called for service related to homelessness. Calls for service do not necessarily indicate need or progress. The Police Department tracks reactive calls based on complaints as well as proactive calls initiated by officers. A decrease in reactive calls could indicate there are fewer complaints being received.

Proactive calls indicate the efforts to conduct outreach and enforcement. A fluctuation in proactive calls could mean there is a change in need or effort. For example, if there are fewer individuals experiencing homelessness there could be fewer proactive activities based on need, but it could also mean that there is less proactive activity based on resources. Calls for service will be tracked for informational purposes and city staff will provide a qualitative description along with likely reasons for the fluctuation in calls for service.
• Abandoned trash and encampments: Each quarter the city will compile data received from the city contractor related to homelessness encampment and abandoned trash cleanups. The city contracts for consistent days of cleanup per month. If the number of days or encampments cleaned up decreases, it could mean that there is a decreased need. A decrease in this measurement would likely be positive. • Community survey of residents on the impacts: Each year the city will conduct a survey of residents which provides an opportunity for the community to provide feedback on their personal experience regarding the impacts of homelessness. This data helps the city to understand residents' perception, concerns and track progress with reducing community impact over time.

Feb. 7, 2023
Item #10 Page 66 of 68
-
RESOLUTION NO. 2023-002

A RESOLUTION OF THE HOUSING COMMISSION OF THE CITY OF CARLSBAD,

CALIFORNIA, RECOMMENDING APPROVAL OF THE CARLSBAD
HOMELESSNESS ACTION PLAN.

Exhibit 2
WHEREAS, homelessness is a local, state and national issue affecting nearly every community throughout the United States; and
WHEREAS, the City of Carlsbad City Council has established reducing homelessness as a City Council priority; and
WHEREAS, the 2022 annual Point-In-Time Count (PITC) found a minimum of 75 unsheltered and 43 sheltered individuals on a single night in Carlsbad; and WHEREAS, over a 12-month period from July 1, 2021 to June 30, 2022, the City of Carlsbad funded homeless services programs interacted with 749 unique individuals experiencing homelessness within the city; and
WHEREAS, the City of Carlsbad adopted its first Homeless Response Plan on Oct. 24, 2017; and WHEREAS, in May 2021 the City Council established the City's Housing and Homeless Services Department to oversee the implementation of the Homeless Response Plan; and WHEREAS, in March 2022, as part of the 5-year strategic planning process, the City Council directed staff to update the city's homelessness goal and the Homeless Response Plan: and WHEREAS, on Oct. 28, 2022 the City Council approved a new homelessness goal to "Enhance the quality of life for everyone in Carlsbad by adopting and implementing an updated Homeless Response Plan that addresses the complex needs of individuals experiencing, or at risk of experiencing homelessness in a compassionate and effective manner and reduces the impacts of homelessness on the community."; and
WHEREAS, the new Homelessness Action Plan establishes areas of impact, key strategies, initiatives and actions to achieve the City Council's goal; and WHEREAS, the Housing and Homeless Services Department will take the lead in implementing the Homelessness Action Plan;
NOW, THEREFORE, BE IT RESOLVED by the Housing Commission of the City of Carlsbad, California, as follows:

1. That the above recitations are true and correct.

Feb. 7, 2023
Item #10 Page 67 of 68

2. That based on the information provided within the Housing Commission Staff Report, the Housing Commission adopts this resolution, recommending that the Carlsbad City Council approve the Carlsbad Homelessness Action Plan.

PASSED, APPROVED AND ADOPTED at a Regular Meeting of the Housing Commission of the City of Carlsbad on the 12th day of January 2023, by the following vote, to wit:

AYES: Nguyen-Cleary, Manzano, Cole, Ydig oras.

NAYS: None.

ABSENT: Cortes-Torres.

ABSTAIN: None.

BAD HOU COMMISSION
ATTEST:

Mandy Mills
Housing & Homeless Services Director
Feb. 7, 2023
Item #10 Page 68 of 68
Tammy Cloud-McMinn
From:

Sent:

To:

Manager Internet Email
Friday, February 3, 2023 10:31 AM
City Clerk
Subject: FW: 02-07-2023 City Council Meeting Agendas Item #10 Homelessness Plan All Receive - Agenda Item# j_Q
For the Information of the:

CITY COUNCIL
Date,2/ld,)3,cA ...,..cc~
From: Robert Stonebrook <[email protected]> CM ~ M _ ..-t)CM (3) ~ Sent: Friday, February 3, 2023 9:17 AM
To: Manager Internet Email <[email protected]>; Mandy Mills <Mandy.Mills@carlsbadca .gov>; Priya Bhat-Patel <[email protected]>; Keith Blackburn <Keith .Blackburn@carlsbadca .gov> Cc: Teresa Acosta <[email protected]>; Melanie Burkholder <[email protected]> Subject: FW: 02-07-2023 City Council Meeting Agendas Item #10 Homelessness Plan Good morning Mayor, Councilmember and City Staff,
I am very disappointed on the first reading of the new Homelessness Plan and will spend some time to send you more considered feedback. But my initial reaction is that the City is giving up on its original goals and objectives in favor of mere collaboration with vendors that may or may not be able to help us with homelessness. It really seems to be backsliding on the original commitments put forth when creating HOT and Homeless Services. There is no review of where we stand on the previous goals for the Homeless Services organization and no new targets put forth in this document. Just does not seem to be up to Carlsbad standards . Perhaps you all have already reviewed and are comfortable with this, but I would suggest postponing it until Council provides more concrete direction. Best, Robert Stonebrook
Carlsbad, CA
From: City of Carlsbad <communications@carlsbadca .ccsend.com> On Behalf Of City of Carlsbad Sent: Thursday, February 2, 2023 5:00 PM
To: stonebrook@roadrunner .com
Subject: 02-07-2023 City Council Meeting Agendas
City Council Meetings
1 The agendas for the following City Council Meetings are now available on the City's website.

Tuesday,Feb. 7,2023
Special Meeting - 3:15 p.m.

Regular Meeting - 5 p.m.

City Hall - Council Chamber
1200 Carlsbad Village Drive
Carlsbad, CA 92008
Please read carefully as the process has changed. If you wish to provide verbal comments relating to an item on the City Council agenda you may do so by following the instructions on the meetings and agendas page. If you wish to provide written comments as part of the record, email your comments to clerk@carlsbadca .gov . Please indicate the agenda item number in your email subject line. Emails received by 2 p.m. will be provided to the City Council prior to the start of the meeting. Other comments will be included with the meeting record . Emailed comments will not be read out loud during the meeting.

The City of Carlsbad welcomes your participation . City Council meetings can be viewed online via the city website and on the city's cable channel.

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2 The City Council also serves as the Carlsbad Municipal Water District Board, the Community Development Commission, the Public Improvement Board, the Industrial Development Board and the Public Financing Authority. These agencies hold meetings on an as-needed basis.

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CAUTION: Do not open attachments or click on links unless ou recognize the sender and know the content i 3 Tammy Cloud-McMinn
From: Robert Stonebrook <[email protected] >
Friday, February 3, 2023 5:09 PM Sent:

To:

Cc:

City Clerk
Manager Internet Email; Mandy Mills; Priya Bhat-Patel; Melanie Burkholder; Teresa Acosta; Keith Blackburn
Subject: Comments for 02/07/23 Agenda Item 10. CARLSBAD HOMELESSNESS ACTION PLAN Good afternoon,
Thanks for taking the time to review my feedback on the new Homeless Action Plan. Concerning to me is that Council approved setting up HOT and Housing Services with the intention of achieving certain goals. Whether or not we have achieved those goals should be clearly communicated as part of presenting this item.

Further, there was a sense of urgency when Carlsbad set up HOT and Housing Services that seems to be waning now even though it is not clear that we have significantly reduced our homeless population. Indeed, in some sections of the plan, City Staff seem to be giving up on making progress asserting factors beyond their control.

Looking around the country we know cities that are successfully addressing homelessness do so because a single position is responsible for results . Sure, there is collaboration and teamwork but, at the end of the day, one position is responsible. I think we have that capability-and can have that success-with Homeless Services. City Staff have put forth that this plan aligns all of Carlsbad actions on homelessness. It should also state explicitly that Homeless Services is responsible for getting it done.

I realize I must have missed some community listening sessions on this topic but will share my feedback here in the order of going through the document:

1. Moving to Annual Reporting to City Council
• In the last election cycle nearly every candidate cited homelessness as a crisis in our community. Nothing in the current plan indicates we have moved any closer to resolving the issue so, if it's a crisis, it should be on the agenda at least monthly (previous requirement was quarterly). • At a minimum we should report the Carlsbad information that RTFH reports for the County and that you show in your Measurable Benchmarks/objectives:
a. Number of people experiencing homelessness•The inflow and outflow of people accessing homeless service programs •The number of unduplicated people experiencing homelessness encountered • Please add a metric: for the people still experiencing homelessness, what is the average time they have been in the system (HMIS). This helps us determine how quickly we are moving people out of homelessness and whether we need to escalate help for certain people.

2. Executive Summary
• Summary says we "made significant progress on the originally outlined objectives and expanded the plan to include a City Council adopted goal and a work plan in 2021" but I do not see any details of that in the document . Can this be detailed out, what were the goals and what was achieved?

3. Strategy #4 should include a component for attaining available outside funding in order to support our City's efforts; we secured the $2m for La Posada but much more funding was on the table. We need to be sure to have projects that align with our needs at the ready and be actively pursuing funding for those.

4. From the organization timeline we know there was an original goal to reduce homelessness by 50%. That goal may have changed but this report does not indicate what has been attained . Where are we in relation to the 1 original goals? Those were foundational targets for establishing Housing Services. Council/Staff should explain our results compared to those initial goals.

5. The Scope section shows that Housing Inventory has declined but there is no explanation about why and, more importantly, later in the document it does not spell out how much Inventory is needed and in what categories. At this stage of work, we should expect to know how much Inventory is needed and part of the plan should spell how we intend to get it.

6. "Part of a shared framework"
• Not sure what this section is supposed to tell us. Of course the work is part of a shared network but the reason for Homeless Services is to work with all those and any others to get results for Carlsbad.

7. Feedback from people with lived experience
• This feedback is critical and highlights why we cannot just rely on the "shared framework" or "collaborations". This feedback mentions gaps, barriers, inequitable access and other hurdles to getting people into housing. Council must make clear that Housing Services exists in Carlsbad to break down those barriers and get each person (as documented in HMIS) into housing. Housing Services needs to tell Council what it's going to take to do that. Seems to me a lot of the issues are created because some individuals drop between the cracks of different vendors . Vendor case managers must have a way to escalate those individuals somewhere to be taken care of. That should be to Homeless Services.

8. Feedback from service providers
• Included in this feedback are some big issues but also many small things that could be done if the vendor knew where to escalate the issue. Vendors have very defined guidelines on how their funding can be spent so that may not always be able to help. But if they know they can escalate Carlsbad issues to Housing Services to be addressed, I'm sure as a city we can find a way to get most of those small things taken care of quickly.

9. Feedback from City staff
• I'm surprised to see the feeling of doubt about the City's ability to have an impact on homelessness. That feedback should be taken seriously by Council/City management and actively addressed. The citizens of Carlsbad, through Council, are empowering City staff to have an impact . Of course this is a complex-and emotionally taxing-issue but rather than feeling resigned to failure or overwhelmed by its magnitude, focus on what is needed to effectively address the issue. This Plan is the perfect opportunity to explain to Council and the community what it will take. Document the need and ask for it. • The feedback on helping those with mental health/SUD issues is also important and was raised by vendors as well. We must be honest that our most difficult cases are going to be people with these issues. So, again, what will take? Do we need a vendor or Staff that is going to be able to work with this group? And, ultimately, do we know where they can be housed? Have we made estimates for that and started to identify facilities?

10. "The following resources are not funded by the city but are important parts of the service continuum for people experiencing homelessness. These resources are extremely limited and not sufficient to meet the community need. As a result, the city will advocate for their expansion throughout the region as appropriate ." • We have had Homeless Services working on this issue long enough to expect more concrete information. In each of the categories mentioned, Homeless Services should be able to make an estimate of what is needed to serve Carlsbad's homeless population and propose how we are going to be getting those goods and services

11. How the City of Carlsbad Can Help/Housing and shelter 2 • Again this section lacks concrete numbers around what we need. It also implies that permanent housing stock is a long way off but gives no indication of what we should do in the meantime. Further there is not a breakdown on the type of housing will be needed. How do those difficult mental health/SUD cases fit into the housing and shelter plan? Certainly we cannot plan to tolerate homelessness until we have more housing built .

12. Outreach and access to services
• Again this section lacks concrete numbers. Do we need more people for outreach? How many? What are the case loads of vendors currently doing outreach and case management? It would be helpful to put the current HMIS numbers in this plan.

13. Public Safety
• 100% agree that we do take a balanced approach on addressing homelessness and that must continue .

14. Strategy #2 Coordinate, collaborate, support
• Yes, this is absolutely the approach. But Homeless Services must be intentional about the fact it is responsible for, and held accountable for, the outcomes. This gets to the original intention of establishing HOT and Housing Services. Not simply to collaborate but to get and maintain results for Carlsbad.

15. Strategy #3 Housing
• This section is really squishy and there is still a lot of "identify", "explore", and "evaluate" when we should already be past those stages. Also, again, this section would benefit from hard numbers. How much inventory of each type do we need?

16. Strategy #4 Be active
• Please add: Bring funding to our City for this issue. There is so much money from Federal, State, County, and private sector sources that we have a unique window of opportunity. But that window will not stay open forever. We must move quickly and decisively-and measure our progress.

17. Data Tracking/progress
• Goals should be included for these components. If this is the plan to align all actions, we should at least have starting targets of what we plan to achieve. Can City staff include a current report in the presentation of this item to Council?
We must expect to always need some type of homelessness infrastructure. This issue is ever present, but our approach must make it "rare, brief, and one-time." City Staff and Council, and ultimately citizens, must be confident that executing this plan will fulfill that overarching need.

Best regards,
Robert Stonebrook
Carlsbad, CA
3 Tammy Cloud-McMinn
From:

Sent:

To:

Subject:

Council Internet Email
Monday, February 6, 2023 10:50 AM
City Clerk
FW: Homeless Action Plan
From: Chris Durnan <[email protected]>
Sent: Saturday, February 4, 2023 1:01 PM
To: Council Internet Email <[email protected]> Subject: Homeless Action Plan
Dear Council members,
All Receive - Agenda Item # JD
For the Information of the:

CITY COUNCIL
Date.J)u/J.~ CA ..--cc ~
CM h cM __LDCM (3) ✓
Hello, my name is Chris Durnan and I am the Coordinator of the Showers of Blessings homeless outreach program that operates out of the Fr. Moore Center on Madison Street in Carlsbad.

After reviewing the draft Homeless Action Plan I have a few things I'd like you to think about and hopefully get some answers to at the meeting on Tuesday.
- On Strategy #1 Initiative 1.2
- How many case management positions will be created and which organisation will perform this? - What are the Rapid Rehousing options? And how do people access them? - Who will be doing "robust and impactful outreach" in "d" of this initiative? - What will "peer support components" and "multi-disciplinary teams" look like.

Dear
- On Strategy #2 Initiative 2.1
- "E" Who will provide "Street Medicine" and is it an already existing program in the county? - On Initiative 2.2
- "A" How are community organisations and faith based groups going to be brought together and utilized? My own thoughts -
We desperately need a safe parking area where people can have their cars during the day and night. Where they can be unafraid of police siting them.

We also desperately need a place where folks can store their belongings when they need to go to appointments, etc. So many belongings are stolen or unsightly when left unattended. i thoroughly support the expansion of La Posada for women and children.

I also am convinced if we can get people into a place where they can get services, form community and support each other along with resources (such as a converted hotel) we will be more successful. Most of our unhoused people need community and when put off by themselves, isolated from their friends, they don't feel comfortable or like we have their best interest at heart.

Please consider these questions and ideas! Thank you.

Sincerely,
1 Chris Durnan
Coordinator Showers of Blessings Carlsbad
[email protected]
760-533-7139
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2 Tammy Cloud-McMinn
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City Clerk
Tuesday, February 7, 2023 2:20 PM
Tammy Cloud-McMinn
FW: Item 1 0_Homelessness Action Plan
All Receive - Agenda Item# /0
For the Information of the:

CITY COUNCIL
Date,;)_/7/J,1.,, CA ~ CC .,/
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Attachments: Item 10_Homelessness Plan Carlsbad City Council 2.7.23.pdf From: Rebecca Nussbaum <[email protected]>
Sent: Tuesday, February 7, 2023 12:58 PM
To: Council Internet Email <[email protected]> Cc: mchavez <[email protected]>; Chris Shilling <[email protected]>; Mandy Mills <[email protected]>; John Van Cleef <[email protected]> Subject: Item 10_Homelessness Action Plan
Dear Mayor and City Council members,
Please see the attached letter of support on behalf of Community Resource Center for agenda item 10, the Carlsbad Homelessness Action Plan.

Please let me know if you have any questions.

Warmly,
Rebecca Nussbaum
Chief Program Officer I Community Resource Center

0. (760) 230-6318
LGBTQ & Child Safe Zone
Pronouns: She/Her/Hers
Providing healthy food, stable homes & safe relationships since 1979.

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~CRC

COMMUNITY RESOURCE CENTER
February 7, 2023
Carlsbad City Council
Rebecca Nussbaum, Chief Program Officer
Community Resource Center
760-230-6318
[email protected] ·
Item 10- Homelessness Action Plan
Dear Mayor and City Council members,
On behalf of CRC and the people we serve, I am writing to support the adoption of a resolution approving the Carlsbad Homelessness Action Plan as recommended by the City Manager and the Housing Commission. The Homelessness Action Plan presented reflects the complex needs of individuals experiencing or at risk of homelessness and key strategies to address those needs for the future. Carlsbad has been a regional leader in planning and implementing strategies to address homelessness and the adoption of this action plan will ensure that Carlsbad stays in the forefront of implementing solutions.

As one of the many community partners that works with Carlsbad, CRC has seen firsthand the impact that these resources have made on the community and on the unhoused.

In the one year that CRC has operated the Carlsbad Rapid Re-housing program, a recognized best practice for addressing homelessness, CRC has housed 57 individuals, rapidly placing them in housing with wrap-around services. These individuals would very likely continue to be homeless in our community today without the coordination and collaboration of services and resources.

In addition to working with individuals that are unsheltered, CRC also provides homelessness prevention assistance designed at stemming the tide of individuals becoming homeless in our community . The Regional Task Force on Homelessness states that for every 10 unsheltered individuals placed in housing, 13 are becoming homeless, therefore homelessness · prevention efforts are critical. By the close of this fiscal year, CRC will prevent an additional 40 individuals from becoming homeless in Carlsbad.

Finally, CRC is working with individuals in Carlsbad specifically toward employment and access to benefits, key aspects for self-sufficiency for this population. Innovative programs like this are designed to help people improve their economic well-being and are critical to providing the security and accessibility to stable housing required to end homelessness.

Homelessness is not a choice nor personal responsibility. Housing is a right and a need for all. Making sure everyone has access to the support and services they need to afford a home will help us accomplish this goal. With this letter, I request your support in the adoption of the Carlsbad Homelessness Action Plan and investment of the much needed resources to 650 2nd Street, Encinitas, CA 9202 4 • (760) 753-1156 • crcncc.org Community Resource Center is a 501 (c)(3) charitable tax-exempt organization ; Tax identification #95-3497926 house, assist, and serve for our most vulnerable neighbors to the benefit of the entire community.

Thank you for your service to our community as elected leaders.

Warm regards,
Rebecca Nussbaum
Chief Program Officer
Feb. 7, 2023
Mandy Mills, Director
Housing & Homeless Services
Chris Shilling, Senior Program Manager
Housing & Homeless Services
Eric Kovanda, Lieutenant
Police Department
TONIGHT’S TOPICS
Presentation
Overview of city’s approach
What’s been accomplished to date
Updated City Council goal
New Action Plan
Recommended action
Adopt a resolution approving the Carlsbad Homelessness Action Plan.

WHERE WE STARTED
2017
Carlsbad is one of first cities in region to adopt Homeless Response Plan
Homeless Outreach Team formed in the Police Department
2018
First contract with licensed social workers, case managers 2019
First Homeless Program Manager hired

KEY MILESTONES
2020
City founds North County Homeless Working Group
2021
City Council adopts goal to reduce homelessness and implements first work plan
Housing & Homeless Services Department created

KEY MILESTONES
2021
City Council adopts a quality-of-life ordinance package to address camping in public spaces and other safety concerns Launched short term motel voucher program
2022
Implemented employment and benefits specialist contract Provided resources to expand clinical resources at La Posada de Guadalupe shelter

FY 2021-22

AT A GLANCE RESULTS
Unduplicated contacts
Shelter placements
62 Transitioned to
permanent housing
110
749
Encampment

CLEANUPSNIGHTS
Police calls for service
7,455Motel voucher
95 50

AT A GLANCE RESULTS

PERMANENT HOUSING PLACEMENTS

AT A GLANCE RESULTS

TEMPORARY SHELTER PLACEMENTS

AT A GLANCE RESULTS

ENCAMPMENT CLEANUPS

• Balanced approach with enforcement and social services • Joint outreach with social workers and separate time for case management
• Proactive calls for service to educate and enforce
restrictions such as aggressive panhandling, trespassing and drinking in public
• Build rapport with those experiencing homelessness
while holding them accountable and addressing criminal
behavior

HOMELESSNESS ACTION PLAN

PUBLIC SAFETY

2022
New City Council Strategic Plan

UPDATED CITY COUNCIL GOAL
Enhance the quality of life for everyone in Carlsbad by adopting and implementing an updated Homeless
Response Plan that addresses the complex needs of
individuals experiencing, or at risk of experiencing
homelessness in a compassionate and effective manner
and reduces the impacts of homelessness on the
community.

HOMELESSNESS ACTION PLAN
• Analyzed data
• Evaluated current and previous programs
• Feedback from community members
• Input from service providers and people who have experienced homelessness
• Intradepartmental coordination
• Housing Commission feedback – recommended approval

HOMELESSNESS ACTION PLAN

PLAN DEVELOPMENT

HOMELESSNESS ACTION PLAN

PLAN PURPOSE

HOMELESSNESS ACTION PLAN

AREAS OF FOCUS
Shelter and
housing
Outreach and
access to services Public safety

HOMELESSNESS ACTION PLAN

KEY STRATEGIES

PREVIOUS UPDATED
Prevent, reduce and manage homelessness in
Carlsbad.

Develop and maintain the city’s capacity to
prevent and reduce homelessness and its
impacts on the community.

Support and build capacity within the city
and community to address homelessness.

Coordinate, collaborate, and support local
efforts and organizations working to address
homelessness in Carlsbad.

Encourage collaboration within the city,
community partnerships and residents.

Be active in external policy issues to influence
strategies and impacts to the city and region.

Retain, protect and increase the supply of
housing in Carlsbad.

Retain, protect and increase the supply of
housing and other affordable living options in
Carlsbad.
2022-23

WORK PLAN &
BUDGET
Homelessness
Action Plan
Strategies Initiatives
2023-24

WORK PLAN &
BUDGET
2024-25

WORK PLAN &
BUDGET
2025-26

WORK PLAN &
BUDGET
2026-27

WORK PLAN &
BUDGET

HOMELESSNESS ACTION PLAN

PLAN STRUCTURE
Regional Partnerships

HOMELESSNESS ACTION PLAN

DATA/TRACKING PROGRESS
Transitioned to permanent
housing Annual Point in Time Count data
Unduplicated contacts Grant funding directed to local
service providers
Police calls for service Regional partnerships
Encampment cleanups Completion of major initiatives
Individuals connected to
services
Construction of affordable
housing units in Carlsbad

• Homelessness is a regional, state and national issue
• Carlsbad has been proactive in addressing homelessness and its impacts
• The city has achieved quantitative and qualitative results • The new plan continues what’s working and aligns with the City Council’s updated goal
• Can implement within current level of investment

HOMELESSNESS ACTION PLAN

SUMMARY
Annual resource needs and budget
La Posada shelter expansion
Semi-annual reporting

HOMELESSNESS ACTION PLAN

NEXT STEPS
Questions

HOMELESSNESS ACTION PLAN