CA Review CKM
Meeting Date: Aug. 22, 2023
To: Mayor and City Council
From: Scott Chadwick, City Manager
Staff Contact: Tammy McMinn, Senior Deputy City Clerk
[email protected], 442-339-2953
Subject: Appointment of Five Members to the Carlsbad Tourism Business Improvement District Advisory Board
District: All
Recommended Actions
Adopt the following:
1) Resolution appointing one member to the Carlsbad Tourism Business Improvement District Advisory Board.
2) Resolution appointing one member to the Carlsbad Tourism Business Improvement District Advisory Board.
3) Resolution appointing one member to the Carlsbad Tourism Business Improvement District Advisory Board.
4) Resolution appointing one member to the Carlsbad Tourism Business Improvement District Advisory Board.
5) Resolution appointing one member to the Carlsbad Tourism Business Improvement District Advisory Board.
Executive Summary
The City Council is being asked to appoint five members to the Carlsbad Tourism Business Improvement District Advisory Board, which makes recommendations to the City Council on expenditures for the programs and activities of the Advisory Board, to make recommendations for its annual budget to be approved by the City Council, and to provide end-of-year financial reports of the Advisory Board operations as required by the City Council.
The Advisory Board consists of seven members who must be confirmed by the City Council and normally serve two-year terms unless the member is from one of the three largest hotels in the city, and those members hold a permanent seat with no term limit.
Explanation & Analysis
• Board Member Randy Zupanski, representing Omni La Costa, resigned on April 7, 2023, leaving an unscheduled vacancy on the Advisory Board with no term end date. • Board Member Tim Stripe, representing Grand Pacific Resorts, resigned on June 22, 2023, leaving an unscheduled vacancy on the Advisory Board with no term end date. • Board Member Robert Rauch, representing Carlsbad-by-the-Sea, resigned on June 26, 2023, leaving an unscheduled vacancy on the Advisory Board, with a term ending in January 2025.
Aug. 22, 2023
Item #6 Page 1 of 26
• Board Member Hector Becerra, representing Best Western Carlsbad-by-the-Sea, has a term that expired in January 2023. Board Member Becerra is seeking reappointment with a term ending in January 2025.
• Board Member Randal Chapin, representing Carlsbad Inn Beach Resort, has a term that expired in January 2023. Board Member Chapin is seeking reappointment with a term ending in January 2025.
The following are the names and hotels of the members to be appointed to the Advisory Board:
• Patrick Sarte, Omni La Costa Resort & Spa
• Samantha Beszeditz, Grand Pacific Resorts
• Keith Noe, Carlsbad-by-the-Sea and Fairfield Inn
• Hector Becerra, Best Western Carlsbad-by-the-Sea
• Randal Chapin, Carlsbad Inn Beach Resort
Exhibit 6 contains the applications of the above applicants.
Resolution No. 2005-332 states that members of the Carlsbad Tourism Business Improvement District Advisory Board shall contain members representing the largest hotel businesses within the city on a permanent basis and to have other members representing other beneficiaries within the district on a rotating basis.
The Maddy Act (California Government Code Sections 54970-54974) requires that on or before December 31 of each year the legislative body shall prepare a Local Appointments List, which contains the appointive terms of Board and Commission members that will expire in the next calendar year. The name of the incumbent appointee, the date of appointment and the term expiration date is also included on the list. Based on the prepared list, the City Clerk’s Office accepts applications (available on the city’s website and in the City Clerk’s Office) for any upcoming vacancies.
The current members of the Carlsbad Tourism Business Improvement District Advisory Board are:
Member Hotel
Bill Canepa Hilton Garden Inn & Cape Rey Hilton
Scott Mason Park Hyatt Aviara
Advisory Board members are subject to the provisions of the California Political Reform Act of 1974 and must file statements of economic interest each year and complete two hours of ethics training every two years.
Fiscal An
alysis
This action has no financial impact.
Next Steps
Following the appointment of five members to the Advisory Board, the City Clerk’s Office will update the Advisory Board’s roster and coordinate the oaths of office and the filing of the appointee’s statements of economic interest and ethics training certificates.
Aug. 22, 2023
Item #6 Page 2 of 26
Environmental Evaluation
This action does not require environmental review because it does not constitute a project within the meaning of the California Environmental Quality Act under California Public Resources Code Section 21065 in that it has no potential to cause either a direct physical change in the environment or a reasonably foreseeable indirect physical change in the environment.
Exhibits
1. City Council resolution appointing one member to the Carlsbad Tourism Business Improvement
District Advisory Board
2. City
Council resolution appointing one member to the Carlsbad Tourism Business Improvement
District Advisory Board
3. City
Council resolution appointing one member to the Carlsbad Tourism Business Improvement
District Advisory Board
4. City
Council resolution appointing one member to the Carlsbad Tourism Business Improvement
District Advisory Board
5. City
Council resolution appointing one member to the Carlsbad Tourism Business Improvement
District Advisory Board
6. Applications
for appointment
Aug. 22, 2023
Item #6 Page 3 of 26
RESOLUTION NO. 2023:2Z0
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD,
CALIFORNIA, APPOINTING ONE MEMBER TO THE CARLSBAD TOURISM
BUSINESS IMPROVEMENT DISTRICT ADVISORY BOARD
WHEREAS, Carlsbad Tourism Business Improvement District (CTBID) Advisory Board Member Randy Zupanski resigned on April 7, 2023; and
WHEREAS, the CTBID Advisory Board has one unscheduled vacancy without a term limit.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows:
l. That the above recitations are true and correct.
2. The following individual is appointed to serve on the Carlsbad Tourism Business Improvement District Advisory Board, without a term limit, or until a replacement is appointed:
Patrick S _a_rt_e ___ _
PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 22nd day of August, 2023, by the following vote, to wit:
AYES:
NAYS:
ABSTAIN:
ABSENT:
Blackburn, Bhat-Patel, Acosta, Burkholder, Luna.
None.
None.
None.
KEITH BLACKBURN, Mayor
SHERRY FREISINGER, City Clerk
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Exhibit 1
Aug. 22, 2023 Item #6 Page 4 of 26
RESOLUTION NQ. 2023-221
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD,
CALIFORNIA, APPOINTING ONE MEMBER TO THE CARLSBAD TOURISM
BUSINESS IMPROVEMENT DISTRICT ADVISORY BOARD
WHEREAS, Carlsbad Tourism Business Improvement District (CTBID) Advisory Board Member Tim Stripe resigned on June 22, 2023; and
WHEREAS, the CTBID Advisory Board has one unscheduled vacancy without a term limit.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows:
1. That the above recitations are true and correct.
2. The following individual is appointed to serve on the Carlsbad Tourism Business Improvement District Advisory Board, without a term limit, or until a replacement is appointed:
Samantha Beszeditz
PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 22nd day of August, 2023, by the following vote, to wit:
AYES:
NAYS:
ABSTAIN:
ABSENT:
Blackburn, Bhat-Patel, Acosta, Burkholder, Luna.
None.
None.
None.
KEITH BLACKBURN, Mayor
fer
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SHERRY FREISINGER, City Clerk
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Exhibit 2
Aug. 22, 2023 Item #6 Page 5 of 26
RESOLUJION NO. 2023-221
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD,
CALIFORNIA, APPOINTING ONE MEMBER TO THE CARLSBAD TOURISM
BUSINESS IMPROVEMENT DISTRICT ADVISORY BOARD
WHEREAS, Carlsbad Tourism Business Improvement District (CTBID} Advisory Board Member Robert Rauch resigned on June 26, 2023; and
WHEREAS, the CTBID Advisory Board has one unscheduled vacancy with a term limit of January 2025.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows:
1. That the above recitations are true and correct.
2. The following individual is appointed to serve on the Carlsbad Tourism Business Improvement District Advisory Board, with a term limit of January 2025, or until a replacement is appointed:
Keith Noe
PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 22nd day of August, 2023, by the following vote, to wit:
AYES:
NAYS:
ABSTAIN:
ABSENT:
Blackburn, Bhat-Patel, Acosta, Burkholder, Luna.
None.
None.
None.
1h'
KEITH BLACKBURN, Mayor
SHERRY FREISINGER, City Clerk
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Exhibit 3
Aug. 22, 2023 Item #6 Page 6 of 26
RESOLUTION NO. 2023-223
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD,
CALIFORNIA, APPOINTING ONE MEMBER TO THE CARLSBAD TOURISM
BUSINESS IMPROVEMENT DISTRICT ADVISORY BOARD
WHEREAS, Carlsbad Tourism Business Improvement District (CTBID) Advisory Board Member Hector Becerra's term expired in January 2023; and
WHEREAS, the CTBID Advisory Board has one scheduled vacancy with a term limit of January 2025;and
WHEREAS, Board Member Becerra is eligible for and seeking reappointment.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows:
1. That the above recitations are true and correct.
2. The following individual is appointed to serve on the Carlsbad Tourism Business Improvement District Advisory Board, with a term limit of January 2025, or until a replacement is appointed:
Hector Becersa
PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 22nd day of August, 2023, by the following vote, to wit:
AYES:
NAYS:
ABSTAIN:
ABSENT:
Blackburn, Bhat-Patel, Acosta, Burkholder, Luna.
None.
None.
None.
�
KEITH BLACKBURN, Mayor
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SHERRY FREISINGER, City Cler�,111111,,, ,,,,t� 111,,
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Exhibit 4
Aug. 22, 2023 Item #6 Page 7 of 26
RESOLUTION NO. 2023-224
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD,
CALIFORNIA, APPOINTING ONE MEMBER TO THE CARLSBAD TOURISM
BUSINESS IMPROVEMENT DISTRICT ADVISORY BOARD
WHEREAS, Carlsbad Tourism Business Improvement District (CTBID) Advisory Board Member Randal Chapin's term expired in January 2023; and
WHEREAS, the CTBID Advisory Board has one scheduled vacancy with a term limit of January 2025;and
WHEREAS, Board Member Chapin is eligible for and seeking reappointment.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows:
1. That the above recitations are true and correct.
2. The following individual is appointed to serve on the Carlsbad Tourism Business Improvement District Advisory Board, with a term limit of January 2025, or until a replacement is appointed:
Randal Chapin
PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 22nd day of August, 2023, by the following vote, to wit:
AYES:
NAYS:
ABSTAIN:
ABSENT:
Blackburn, Bhat-Patel, Acosta, Burkholder, Luna.
None.
None.
None.
KEITH BLACKBURN,
Mayor
� IJ! RY FREISINGER, City Clerk
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Exhibit 5
Aug. 22, 2023 Item #6 Page 8 of 26
-
SH
Boards, Commissions and Committees
Application for Appointment
Arts Commission Housing Commission
Beach Preservation Committee Library Board of Trustees
Historic Preservation Commission Parks & Recr eation
Commission
Tourism Business Improvement
✓
Golf Lodging Business
District Improvement District
CDBG Advisory Committee Design Review Committee
Community-Police Engagement
Commission
RECEIVED
AUG ·· 9 2023
CITY OF CARLSBAD
CITY CLERK'S OFFICE
Planning Commission
Senior Commission
Traffic & Mobaity
Commission
Agricultural Mitigation Fee
Committee
Growth Management Plan
Update Advisory Committee
Personal Information ff applying for more than one. please indicate order of preference.
Name Date of Birth:
Samantha Beszeditz Reau/red for Voter Reals/ration Verification Home Address I District No. .
City Oceanside
Home Phone
E-mail
Occupation Executive Assistant
Employer Grand Pacific Resorts
· Employer Address
City Carlsbad
Work Phone
Acknowledgements
I am a resident of the City of Carlsbad.
I am a registered voter in Carlsbad.
ZIP 92057
Mobile
ZIP 92008
Mobile
Are you currently or have you ever been an officer of or employed by the City of Carlsbad? If yes, please explain below.
Are you currently or have you ever been under contract with the City of Carlsbad? If yes, please explain below.
I am a Citizens Academy graduate.
I am familiar wllh the responsibilities of the board/commission/committee(s) on which I wish to serve.
I am willing to be interviewed regarding my qualifications for appointment by the City Council or at the request of an individual Council member.
I am willing to file financial disdosure statements.
I am willing to complete two hours of state mandated ethics training every two years.
Yes No
✓
✓
✓
✓ ✓
✓
✓
✓
✓
Exhibit 6
Aug. 22, 2023
Item #6 Page 9 of 26
Aug. 22, 2023
Item #6 Page 10 of 26
Please make sure that your text fits in the box provided or attach an additiona l sheet if needed.
Please describe your educational background
I Please see resume attached.
Please describe relevant experience
I P_lease see resume atltached.
Please descr ibe your current or past community involvement Please list all service on boards, comm issions or committees, private or public agencies, (including non-profit organizations )
Additional information or comments
Submittal Information
Please select the submit button below to electronically submit application. If you prefer to print, please select "print form" button, sign and mail to:
City of Carlsbad
City Clerk's Office
1200 Carlsbad Village Drive
Carlsbad, CA 92008.
i Digilally signed by Samanatha
Samanatha Beszedit~ Beszeditz
Signature · · Date: 2023.oa.os 13:oo:37 -07'00' Date 8/8/2023 * Only required to sign if submitting paper form; if submitting electronically your submittal via e-mail is considered acknowledgement.
Clearfor m Print form Submit form
Aug. 22, 2023
Item #6 Page 11 of 26
SAMANTI-IA BESZEDITZ
tXECUTIVE ASSIST ANT
PROFILE
As a highly organized and detail-oriented Executive Assistant with experience supporting high-level executives. With my proven ability to manage multiple projects and prioriti es whil e maintaining a high level of accuracy and attention to detail, I am confident that I can make a significant impact on the organization's mission. I possess strong leadership skills and thrive in fast-paced environments, making me an ideal candidate for this role.
EXPER IENCE
EXECUTIVE ASSISTANT TO VICE PRESIDENT
OF HOTEL OPERATIONS
Grand Pacific Resorts
The Westin & Sheraton Resort & Spa Carlsbad,
The Cassara Carlsbad Hilton Tapestry
Carlsbad, California
September 2021 · Present
• Provide exceptional support to high-level executive, managing their schedules, correspondence, and meetings with individuals, owner, and other key and partners.
• Demonstrate strong leadership skills by prioritizing schedules and agendas for key meetings and providing clear guidance on the purpose and expected outcomes of the meetings. • Support follow-up actions to ensure effective and timely advancing of key initiatives. • Develop and manage high-quality presentations for executive and owner level consumption. • Coord inate and manage events. special projects, board meetings, and organization-wide gatherings, demonstrating proficiency in leadership roles.
• Exhibite top-level organizational skills and the ability to work on multiple multi-dimensional projects at once in a high-pressure environment while meeting deadlines.
• Coordinate complex travel arrangements, including booking flights, hotels, and ground transportation, for multip le members of the team and VIPs.
• Capture comprehensive notes and maintain accurate attendance records for all meetings. • Conduct pre-interviews for candidates seeking supervisor, manager, and executive positions. • Create reports for weekly, monthly, and quarterly meetings, providing valuable insights to aid in decision-making. • Manage corporate credit card orders and expenses, including accurate and timely preparation of expense reports. • Draft and disseminate company wide communications on behalf of the Vice President of Operations and General Managers.
Aug. 22, 2023
Item #6 Page 12 of 26
• Conduct effective onboarding and orientation programs for new employees. • Collaborate with the marketing team to create and edit content. • Assist in planning employee engagement and appreciation events to foster a positive and productive work environment.
• Oversee all aspects of Capital Project planning, budgeting, and invoicing to ensure projects are completed on time and within budget.
• Designs and creates swag bags for social media influencers and VIP guests. • Develop and implement ongoing training and development initiatives for the leadership team. • Work collaboratively with all departments to streamline proce sses and ensure consistency across the organization.
• Communicates and collaborates with multiple departments in three resorts. • Demonstrates adaptability and flexibility by effectively managing shifting priorities and deadlines. • Proactively identified and solved problems to streamline processes and improve efficiency. • Anticipates the needs of executives, director and managers to provide support in a timely and efficient manner. • Proficient in a variety of software applications, including Microsoft Office and virtual meeting software such as Zoom.
• Maintains a keen eye for detail to ensure accuracy and avoid errors. • Exhibits emotional intelligence in building strong relationships with executives and colleagues and navigating potentially challenging situations.
• Maintains strict confid entiality.
OPERATIONS COORDINATOR
Tiffany & Co
South Coast Plaza I Costa Mesa, California
August 2019- September 2021
• Managed and led the Operations Team, which included the Merchandising and Customer Service Teams. • Created and maintained daily schedules and tasks, and ensuring efficient and effective operations. • Key holder who acted as a manager on duty.
• Developed and implemented new best practices and techniques to improve the team's performance and efficiency. • Built and maintained strong relationships with key clients and coworkers, providing exceptional customer service and support.
• Conducted training for new and current staff on jewelry inspection and cleaning, customer service, shipping, order fulfillment, and phone etiquette.
• Led change management initiatives for transitions to new software and procedures, ensuring smooth and successful adoption by the team.
• Created and distributed store-wide communications to keep all employees informed about important updates, . events, and initiative s.
• Collaborated with other departments to ensure seamless execution of daily operations, including coordinating with the Sales and Marketing teams to ensure product availability and timely order fulfillment.
Aug. 22, 2023
Item #6 Page 13 of 26
• Monitored inventory levels and implemented strategies to minimize waste and maximize efficiency in ordering and restocking supplies and merchandise.
• Oversaw and managed the team's performance by conducting regular performance reviews, providing feedback, and implementing performance improvement plans as necessary. • Analyzed and tracked team metrics, such as productivity, accuracy, and customer satisfaction, and utilized data driven insights to drive continuous improvement and optimize team performance. • Managed the team's budget and expenses, identifying cost-saving opportunities and ensuring compliance with financial policies and procedu res.
• Maintained a high level of expertise in industry trends and best practices, and actively sought opportunities for professiona l development and growth.
• Fostered a positive and collaborative team culture, promoting open communication, teamwork, and a shared commitment to achieving departmenta l and organizationa l goals. • Utilized project management methodologies to plan and execute initiatives such as system upgrades, process improvements, and new product launches.
• Ensured compliance with regulatory requirements and company policies and procedu res, conducting audits and implementing corrective actions as necessary.
OPERATIONS PROFESSIONAL & SALES
PROFESSIONAL
Tiffany & Co
UTC I La Jolla, California
October 2015· August 2019
• l<ey holder who acted as a manager on duty.
• Consistently exceeded sales goals by building strong relationships with clients, providing exceptional service, and leveraging extensive product knowledge.
• Proactively reached out to clients to promote new collections and limited-time offers, resulting in increased sales and revenue.
• Collaborated with other sales associates and store managers to ensure a seamless customer exp_erience, providing support and coverage as needed.
• Actively sought out opportunities for professional development and growth, including participating in training sessions and workshops to improve sales skills and product knowledge. • Maintained a high level of expertise in the luxury retai l industry and kept up-to-date with the latest trends and best practices.
• Provided feedback to management regarding customer preferences and concerns, contributing to product development and merchandising strategies.
• Demonstrated exceptional interpersona l and communication skills, building rapport with clients and colleagues alike and effectively resolving conflicts and issues as they arose.
Aug. 22, 2023
Item #6 Page 14 of 26
SHIFT LEADER , TRAINER, SE~VER
Californ ia Pizza Kitchen
Carmel Mountain Ranch I San Diego, California
August 2005-June 2016
• Led a team of 30+ employees, providing guidance, coaching, and perfor mance feedback to promote growth and developm ent.
• Recruited and trained new team members, ensuring compliance with company policies and procedur es and providing ongoing training and development opportunities, • Conducted training sessions for new and existing team members, ensuring they had the necessary knowledge and skills to perform their job duties effectively , and providing ongoing coaching and support to promote growth and development. Developed and implemented operationa l processes and procedures to optimize productivity and efficiency , resulti ng in improved customer service and increased profitability . • Conducted regular meetings with team members to review perfo rmance metrics, set goals, and identify opportu nities for improvement.
• Coordinated staffing and scheduling to ensure adequate coverage during peak hours and seasons, whi le balancing labor costs and optimizing team member availability.
• Worke d closely with the General Manager and Kitchen M anager to ensure timely and high-quality food preparation and presentation, maintaining a focus on food safety and sanitation . • Established and maintain ed rel~tionships with customers, soliciting feedback and addressing concerns to ensure a positive dining experience.
• Collaborated with other restaurant managers to share best practices and coordinate operati onal initiatives, such as menu changes and promotions.
-·------- ---- ---··--··---·-·-··-- .. -·----· -·-·--· ·---·-····-········· ···-··"·•-·--······· .. ········-····--- --·-- .. -.... _ .. _
EDUCATION
GEMOLOG ICAL INSTITUTE OF AMERICA I GIA
2016-201 7 I AJP Associate Jewelry Proffes iona l
PALOMAR COLLEGE
2004-2008 I Crimina l Justice Journali sm
REFERENCES
IGOR VULOVIC
Director, Tiffany & Co. UTC I La Jolla, Californ ia
MORGAN BOGARD
Store Manager, Tiffany & Co. South Coast Plaza I Costa Mesa, California
ROBERT FOMAI
General Manager, California Pizza Kitchen
Aug. 22, 2023
Item #6 Page 15 of 26
Boards, Comm issions and Committees
Appl ication for Appointme nt
Arts Commission Hous ing Commission
Beach Preservation Committee Library Board of Trustees
Historic P-reservation Commission Parks & Recreation
Commission
Tourism Business Improvement
ti
Golf Lodging Business
District Improvement District
CDBG Advisory Comm ittee Design Review Committee
Community -Police Engagemen t
Commission
RECEIVE ·o
AUG 11 2023
CITY OF CAR LSBAD
CITY CLERK'S OFFICE
Planning Commission
· Senior Commiss ion
Traffic & Mobility
Commission
Agricultural Mitigation Fee
Committee
Growth Managemen t Plan
Update Advisory Committee
I
Personal Information If applying for more lhan one, please indicate order of preference.
Name Date of Birth:
Patrick Sarte I Required for Voter Reqistralion Verincation Home Address I .District No. 3
City ZIP 92673
Home Phone Mobile
E-mail
Occupation Resor t Manager
Employer Omni La Costa Resort and Spa
Employer Addr-ess
City Carlsb ad ZIP 92009
Work Phone Mobile
Acknowledgements
Yes No
I am a resident of the City of Carlsbad.
ti
I am a registered voter in Carlsbad
v'
Are you currently or have you ever been an officer of or employed by the City of Carls.bad? If yes, V
please explain below.
Are you cur.rently or have you ever been under contract with the City of Carlsbad? If yes, please V
explain below .
I am a Citizens Academy graduate. ,
_,I
I am familiar with the responsibilities of the board/commiss ion/committee(s) on which I wish to v'
seNe.
I am willing to be interviewed regarding my 411ualifications for appointment by the City Council or at the request of_ an individµal Council member .
V
I am willing to file financial disclosure statemen ts.
~
I am willing to complete two hours of state manda ted ethics training every two years.
II
Aug. 22, 2023
Item #6 Page 16 of 26
Please make sure that your text fits in the box provided or attach an additiona l sheet if needed. r.____x~- 1-an-a-ti_o_n_s----- --------- - ------'- --- - ------' Please describe your educational background . - - -
Bachelor of Science, Hospitality Management, San Jose State University Please describe relevant experience
Resort Manager for Omni La Costa Resort and Spa
Please describe your current or past community involvement · - -- -·
Leadership role at Omni La Costa Resort and Spa for 7 years.
Please list all service on boards, commissions or comm ittees, private or public agencies, · (including non-profit organizations)
N/A
Additional information or comments
NIA
Submittal Information
Please select the submit button below to electronically submit application. If you prefer to print , please select "print form" button, sign and mail to:
City of Carlsbad
City Clerk's Office .
1200 Carlsbad Village Drive
ca,lsbad, CA~
Signatur.-=-e--~._.. __ _,;..._-_- _-:_-_---____ -"--_Date 08/10/2023 • Only required to sign if submitting paper form: if submitting electronically your submittal via e-mail is considered acknowledgement.
Clear form Print form Submltfo~
Aug. 22, 2023
Item #6 Page 17 of 26
Boards, Commissions and Committees
Application for Appointment
Arts Commission Housing Commission
Beach Preservation Committee library Board of Trustees
Historic PreseNation Commission Parks & Recreation
Commission
Tourism Business Improvement
✓
Golf Lodging Business
District Improvement District
CDBG Advisory Committee Design Review Committee
Community-Police Engagement
Commission
RECEIVED
AUG - 9 2023
CITY OF CARLSBAD
CITY CLERK'S OFFICE
Planning Commission
Senior Commission
Traffic & Mobility
Commission
Agricultural Mitigation Fee
Committee
Growth Management Plan
Update Advisory Committee
Personal Information If applying for more than one, please indicate order of preference .
Name Date of Birth:
Keith Noe Reauired for Voter Reaistration Verification
Home Address I District No.
City San Marcos ZIP 92078
Home Phone Mobile
E-mail
Occupation Regional Director. of Operations
Employer Excel Hotel Group
Employer Address
City San Diego ZIP 92131
Work Phone Mobile
Acknowledgements
Yes No
I am a resident of the City of Carlsbad.
✓
. 1 am a registered voter in Carlsbad.
✓
Are you currently or have you ever been an officer of or employed by the City of Carlsbad? If yes ✓
please explain below.
Are you currently or have you ever been under contract with the City of Carlsbad? If yes, please ✓
explain below.
I am a Citizens Academy graduate.
✓
I am familiar with the responsibilities of the board/commission/committee(s) on which I wish to ✓
serve.
I am willing to be interviewed regarding my qualifications for appointment by the City Council or at ✓
· the request of an individual Council member.
I am willing to file financial disclosure statements.
✓
I am willing to complete two hours of state mandated ethics training every two years ✓
Aug. 22, 2023
Item #6 Page 18 of 26
Please make sure that your text fits in the box provided or attach an additional sheet if needed . r •planations
Please describe your educational background
L
University of California, San Diego (UCSD) - BA in Communication Palomar Community College - Associates Degree
Please describe relevant experience
I have worked with with Hotels in Carlsbad for the majo-rit-y -of_m_y h-otel_ca_r-eer (L-a -Quint-a -Inn -C-a-rls-bad Fairfield-Inn ,7 Carlsbad, and now Carlsbad by the Sea). I have worked as a Sales Manager,_ General Manager, and Regional · 0 ·1rector connecting with local attractions and travel agents to promote various packages (Legoland , Getaway Today, etc) . .__ __________________ ----- .
Please describe your current or past community involvement I have spent about 8 years working in Carlsbad working to promote the area and supporting tourism:
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Please list all service on boards, commissions or committees , private or public agencies, (including non-profit organizations)
NIA
Additional information or comments
r Plea;e see attached resume
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Submittal Information
Please select the submit button below to electron ically submit application. If you prefer to print, please select "print form" button . sign and mail to:
City of Carlsbad
City Clerk's Office
1200 Carlsbad Village Drive
Carlsbad, CA 92008.
• Only requir to sign if submitting paper form; if subm itting electron ically your submittal via e-mail is considered acknow ledgement
Print form Submit form
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Aug. 22, 2023
Item #6 Page 19 of 26
Keith L. Noe
OBJECTIVE: to continue my career in operat ions and assist hotels in reaching their full financial potentia l while exceeding guest expectations, employee satisfaction , surpassing brand standards, and maintaining the asset.
EDUCATION:
University of California, San Diego
Palomar Junior College
EXPERIENCE:
January 2022-Present
Regional Director of Operations
November 2019-J anuary 202 t
Area Operations Manager
San Diego, CA
Bache lors in Communication
Graduated in June 2009
San ·Marcos, CA
A.A in Liberal Arts and Sciences
Graduated in May of 2006
Excel Hotel Group
Excel Hotel Group
Oversee as many as 7 hotels, representing $35 million in revenue. Brands have included Marriott, Hyatt, IHG, Wyndham, Choice, and Best Western as well as Independent Hotels with property sizes ranging from 69 rooms to 145 rooms. Helped oversee all areas of the hotel operations including staffing efficiencies, brand standards, financial performance, forecasting, budgeting, contracts and renewals, and capex items. Also, responsible for Excel Quality Assurance audits, completing 15-20 on property operational audits each half of the year as well as the 360 accounting audits as needed (5-10 a year).
January 2018-0ctober 2019
General Manager Hampton Inn San Diego - Downtown
Lead a team of 55+ associates at a 177-room property with 1000 sf of meeting space and an Airport Shuttle. Helped the propeny improve Overall Experience scores, improve AOS scores, Pass Quality Assurance as well as Internal Audits, and reach expected flex/flow goals.
Maintained a well-balanced scorecard keeping us in the top 20% of the Dimension Development Portfolio.
Aug. 22, 2023
Item #6 Page 20 of 26
February 20 16-December 2017
General Manager
Keith L. Noe
Courtyard by Marriott Solana Beach
Lead a team of 43+ associates at a 120 room property with 750 sf of meeting space and the Courtyard Bistro. Helped lead the property out of the Red Zone by running at Overall Satisfaction scores above the brand threshold in two consecutive 6-month periods and passing BSA. Our team accomplished this while increasing revenue by $SOOK YOY with 100%+ flow thru to last year, 200% + flow thru to budget with a 54%+ GOP. Maintained a well-balanced scorecard by exceeding the expectations of our guests, limiting staff turnover, ensuring the longevity of the asset, delivering top-line revenue, and GOP.
February 2013-February 2016
General Manager
La Quinta Inn & Suites Carlsbad
Supervised hotel personnel to insure completion of hotel operational dut ies. Coordinated the activities of all departments includ ing housekeeping , engineering, sales, front desk, and breakfast. Ensured the delivery of quality and service to hotel gues ts at all times. Maintained a consistent pursuit and achievement of guest satisfaction while driving revenues, managing business expense and maximizing profit. Weekly, Monthly, and quarterly forecasting and adjusted inventory and rates as needed. Sched uled and supervised quarterly preventative maintenance plan and deep cleanings. Supervised and managed renovation in 20 13 and 2014.
Renovations included all guest rooms , breakfast/lounge area, lobby , and patio.
June 2012-February 2013
Sales Manager
La Quinta Inn & Suites Carlsbad
Group sales segment. Handled all incoming group inquiri es and contracts. Prospected local events and potential group business in our area making 15-20 prospective calls per week.
Assisted other properties with quarterly sales blitz.
July 20 I I-February 20 13
Sales Manager
Days Inn Encinitas
Corporate and Group segments. Made 35-50 prospective /co ld calls to potential corporate accou nts per week. Maintained account files and record all customer contacts in SalesPro.
Analyzed and understood the competition's strengths and weak nesses. Actively sold room nights through outside sales calls. Maintained a presence with in-house guests by welcoming groups and corporate accounts. 15-20 prospective calls to potential group events and businesses.
Prospected local events and potential group business in our area. Handled all incoming group inquiries. Developed a rapport with community with weekly sales calls. Worked with community organi zations includin g DEMA , the Downtown Encinitas Mainstreet Associat ion. Forecast occupancy and alter selling activities accordingly.
Aug. 22, 2023
Item #6 Page 21 of 26
May 2012-July 2012
March 2012-May 2012
Interim General Manager
Keith L. Noe
La Quinta Inn & Suites Carlsbad
Days Inn Encinitas
Acting and Interim General Manager. Inputted daily reports in to M3 accou nting software.
Handled all deposits to make sure they were made at a timely manner. Managed all ·staff and helped with payroll duties. Helped front desk by covering shifts and breaks. Maintained budget and forecasting. Processed payables and invoices. Attended GM conference calls, forecasting and revenue meetings . Handled guest service issues and assisted HR department during the open enrollment period. Continued Sales Manager duties including prospective calls and handling all mqumes.
May 2010-July 2012
Assistant Genera l Manager
Quality Inn & Suites Oceanside ·
As Assistant General Manager [ supervised 5 person front desk staff as well as maintenance and housekeeping staff. I schedu led all staff including front desk, maintenance, housekeeping and breakfast attendant. Provided front desk and night audit training. Took care of the hiring and interviewing process. Placed orders for hotel and processed invoices. Acted in sales capacity to take care of all group reservations, RFPs, Hotel Beds and Hotel Planner. Set up Direct Bill accounts with corpo rate accounts . Double checked shift reconciliations and cash drops for each shift .
Aug. 22, 2023
Item #6 Page 22 of 26
Keith L. Noe
ACCOMPLISHMENTS:
Excel Hotel Group
• Corporate MVP, 2021
Pinnacle Hotels, USA
• Sales Manager of the Quarte r 1st Quarter 2012
• Sales Manager of the Quarter - 4th Quarter 20 12
At the University of California, San Diego
• 2008 - UCSD Athlete of the Year
• 2008 Division II All-American
• 2008 All-West Region
• 2008 All-Conference
References available upon request
Aug. 22, 2023
Item #6 Page 23 of 26
Boards, Commissions and Committees
Application for Appointment
Arts Commission Housing Comm ission
Beac h PreseNat ion Comm ittee Library Board of Trustees --••w ... ~
Hlstor lo PreseNatlon Commission ... Porks & Recreation Commission
Tourism Business Improvement
v'
Golf Lodging Business
District Improve ment District
CDBG Adv isory C1,mmittee Design Rev iew Committee
Communi ty-Police Engagement
Commission .. .
RECEIVED
AUG· 18 2023
CITY OF CARLSBAD
CITY CLERK'S OFFICE
Planning Commiss ion
Senior Commission
Traffic & Mobility
Comm ission
Agricultural Mitigation .Fee
Commi ttee
Growth Management Plan
UP.elate Advisory Comm ittee
I
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Personal Information If applying for more than one, please indicate order of prefere nce.
Name I Date or ~irth:
Hector Becerra ! Reauireci for Voter R~ist1'8tlon Verlffcatlon ___ Home Address j District No.
- ·---.. City ZIP 92201
Home Phone Mobll e
E-mail
Occupation General Manager
Employer Best Western I La Quinta Inn c1nd Suites carlsbad Employer Address
.. _. ... __
City Carlsbad ZIP 920 11
Work Phone Mobile
Acknowledgements
Yes No
I am a resident of the City of Carlsbad .
v
I am a registered voter in Carlsba d.
al
Are you currently or have you ever been an officer of or employe d by the City of Carlsbad? If yes, v'
please explai n below.
Are you currently or have you ever been under contract with the City of Carlsbad? If yes, please explain betow.
v'
I am a Citizens Academy graduate.
v'
I am famil iar with the respons ibilities of the board /commlssion/committee(s) on which I wish to v'
serve.
I am wllllng to be interviewed regard ing my qualifications for appo intment by lhe aty Counci l or at v
the request of an individual Coun cil member .
I am willing to file financia l disclosure statements.
ti
lam willing to complete two hours of state mandated ethics train ing every two years. t/
Aug. 22, 2023
Item #6 Page 24 of 26
•
Please make sure that your text fits in the box provided or attach an additional sheet if needed .
Ple~5e describe you r edu1;.ational background
F ..... .
L
Please describe relevant experience
125 years as •·hotel General Manager
Please describe your current or past community involvement CTBID - 2007 thru 2018 recently joined 2021
Please list all service on boards, commissions or committees, private or public agencies, (including non-profit organizations)
ICTBID
Additional information or comments
----------------- ----
Submittal Information
Please select the submit button below to electron ically submit application. If you prefer to print, please select "print form" button, sign and mail to:
City of Carlsbad
City Clerk's Office
1200 Carlsbad Village Drive
Carlsbad, CA 92008.
Signatu Date 11/16/2023 <----=;...._.....=,.'--l~-_..;:;.-:;.. __ ...;.._ ________ _ • Only required to sign ifs
acknowledgement.
milting paper form ; if submitting electronically your submittal via e-mail is considered Aug. 22, 2023
Item #6 Page 25 of 26
Boards, Commissions and Committees
Application for Appointment
Arts Commission Housing Commission
Beach Preservation Committee library Board of Trustees
Historic Preservation Commission Parks & Recreation
Commission
Tourism Business Improvement
✓
Golf Lodging Business
District Improvement District
CDBG Advisory Committee Design Review Committee
Community-Police Engagement
Commission
RECEIVED
AUG - 9 2023
CITY OF CARLSBAD
CITY CLERK'S OFFICE
Planning Commission
Senior Commission
Traffic & Mobility
Commission
Agricultural Mitigation Fee
Committee
Growth Management Plan
Update Advisory Committee
Personal Information If fipplylng for more than one, please indicate order of preference .
Name Date of Birth:
Randal C. Chapin Reauired for Voter Registration Verification Home Address I District No.
City Oceanside ZIP 92054
Home Phone Mobile
E-mail
Occupation Resort Manager
Employer Carlsbad Inn Beach Resort
Employer Address
City Carlsbad ZIP 92008
Work Phone Mobile
Acknowledgements
Yes No
I am a resident of the City of Carlsbad.
v'
I am a registered voter in Carlsbad.
II
Are you currently or have you ever been an officer of or employed by the City of Carlsbad? If yes, V
please explain below.
Are you currently or have you ever been under contract with the City of Carlsbad? If yes, please V
explain below.
I am a Citizens Academy graduate.
v'
I am familiar with the responsibilities of the board/commission/commiftee(s) on which I wish to V serve.
I am willing to be interviewed regarding my qualifications for appointment by the City Council or at V
the request of an individual Council member.
I am willing to file financial disclosure statements.
v'
I am willing to complete two hours of state mandated ethics training every two years. v'
Aug. 22, 2023
Item #6 Page 26 of 26
Please make sure that your text fits in the box provided or attach an additional sheet if needed. rxplanations
Please describe your educational background
BA - Business Administration & Psychology
Please descr ibe relevant experience
34 years as Resort Manager at Carlsbad Inn
Please describe your current or past community-involvement Carlsbad CVS Treasurer 1998-2008
Current Carlsbad CTBID Board Member
Carlsbad Community Theater Board of Directors
Please list all service on boards, commissions or committees, private or public agencies, (including non-profit organizations)
Addition .al information or comments
Submittal Information
Please select the submit button below to electronically submit application. If you prefer to print, please select "print form" button, sign and mail to:
City of Carlsbad
City Clerk's Office
1200 Carlsbad Village Drive
Carlsbad, CA 92008.
* Only required to sign if submitting paper form; If submitting electron ically your submittal via e-mail is considered acknowledgement.
-Clear forrr.n Print for.r,n1 S1:1bl;)';lit forl\tl