Meeting Date: June 25, 2024
To: Mayor and City Council
From: Scott Chadwick, City Manager
Staff Contact: Mandy Mills, Housing & Homeless Services Director [email protected], 442-339-2907
Chris Shilling, Homeless Services Manager
[email protected], 442-339-2284
Subject: Homelessness Action Plan Fiscal Year 2023-24 Semi-Annual Report and 2024 Point-in-Time Count Data
Districts: All
Recommend
ed Action
Receive a report and provide direction to staff as necessary on the semi-annual Homelessness Action Plan data and the latest 2024 Point-in-Time Count results.
Executive Summary
This report provides an update on the City of Carlsbad’s ongoing efforts to reduce homelessness and its effects on the community, which are top priorities for the City Council.
The city continues to make steady progress toward the City Council’s homelessness goal, implementing the actions in the City Council-approved Homelessness Action Plan.
This report presents the semi-annual data covering the period from July 1, 2023, to Dec. 31, 2023, along with the results of the 2024 Point-in-Time Count of the local homeless population.
The semi-annual report and the annual Point-in-Time Count in tandem provide the multiple data points necessary for a broad assessment of the city’s progress in its efforts to help people experiencing homelessness.
Explanation & Analysis
Background
The City Council has prioritized homelessness as one of its top city goals:
• In March 2021, the City Council established a priority goal for fiscal year 2021-22 of reducing the unsheltered homeless population in Carlsbad. • The City Council then included an updated goal to reduce homelessness and its impacts on the community in the city’s five-year Strategic Plan. • More recently, the City Council approved an updated Homelessness Action Plan on Feb. 7, 2023, which includes a comprehensive package of strategies and initiatives that the city plans to carry out over the next five years to support this effort.
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CA Review AF
City staff present periodic reports to keep the City Council and the community updated on the city’s efforts to reach its goal, using multiple measurements to evaluate effectiveness. In these updates, staff provide information on the number of individuals experiencing homelessness in Carlsbad, performance metrics and outcomes, and updates on the Homelessness Action Plan and program expenses.
These updates are intended to provide the City Council and the community with an opportunity to monitor and evaluate the effectiveness of the city’s homelessness initiatives and discuss any potential concerns or adjustments.
Semi-annual report
The full report, attached as Exhibit 1, provides the semi-annual data for July 1, 2023, to Dec. 31, 2023. The report includes data for programs either contracted for or administered by the City of Carlsbad.
Report highlights
• City of Carlsbad programs saw an 8% reduction in the number of unduplicated individuals experiencing homelessness when compared to the first six months of the previous fiscal year. Programs funded by the city interacted with 352 unduplicated persons during the first six months of fiscal year 2023-24, compared to 381 unduplicated persons during the same period in the previous fiscal year. • The city’s programs helped transition 37 homeless individuals into permanent housing during the first six months of fiscal year 2023-24.
• City programs provided homelessness prevention assistance to 19 households during the first six months of fiscal year 2023-24. These prevention services were paid for with Community Development Block Grant funding, which was included in the Homelessness Action Plan Funding Plan starting in fiscal year 2023-24. • The data show continued improvements in reducing the impacts of homelessness on the community when comparing the same period from the last two fiscal years. o The Police Department has seen a 46% decline in dispatched calls for service relating to homelessness between fiscal year 2022-23 and fiscal year 2023-24.
Dispatched calls for service include times a community member calls the Police Department to report an issue related to homelessness. It does not include proactive calls for service, when a police officer initiates an interaction without a community member calling.
o There were 1,232 dispatched calls for service during the first six months of fiscal year 2023-24 compared to 2,276 calls for service for the same period in the previous fiscal year.
o The number of proactive calls for service increased by 20% from 2,129 from the first six months of fiscal year 2022-23 to 2,553 in the first six months of fiscal year 2023-24.
o Overall, the number of total calls for service decreased by 14%, from 4,405 calls for service in fiscal year 2022-23 to 3,785 calls for service in fiscal year 2023-24.
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By-name list data
To better understand who is experiencing homelessness in Carlsbad and coordinate efforts with community partners, the city maintains a comprehensive database that lists all individuals by name who are enrolled in homeless services programs operating within the city. This list includes all homeless-dedicated programs and is not limited to programs funded directly by the city.
The list is used during case conferencing meetings to help the city better coordinate the efforts of all partners. Data from the list also provides additional insight into the scope of homelessness in Carlsbad. Using a by-name list has been a transition for all partners and city staff continue to streamline processes for utilizing the data.
Carlsbad is currently the only jurisdiction in the county using a by-name list generated from the county’s Homeless Management Information System enrollment data. Many of the city’s community partners have not historically used the system as the main database for their programs, so improving the quality and timeliness of the data in the Homeless Management Information System has been an ongoing point of emphasis. The better the community partners become at ensuring all people experiencing homelessness in the city have an up-to-date record in the Homeless Management Information System, the better the by-name list will be as a coordination and data tracking tool. The list is only used internally and is not publicly available.
The following is a summary of the data from the by-name list for the first six months of fiscal year 2023-24:
• All programs operating in Carlsbad interacted with 485 u nduplicated individuals
experiencing homelessness from July 1, 2023, to Dec. 31, 2023. This is higher than the 352 unduplicated clients served by City of Carlsbad-administered and contracted programs because it also includes those provided services funded by other sources, such as the County of San Diego social worker in Carlsbad, the People Assisting the Homeless program behavioral health outreach worker and the YMCA transitional age youth program.
• The L a Posada de Guadalupe shelter provided shelter to 103 unduplicated individuals experiencing homelessness.
• Fifty-five individuals transitioned into permanent housing with the support of one or more programs in Carlsbad. This is more than the 37 unduplicated clients who transitioned to permanent housing with the help of Carlsbad funded programs because this total includes services funded by other sources such as the County of San Diego social worker and the People Assisting the Homeless behavioral health outreach worker. • Eighty-eight people who became homeless in Carlsbad during this period were new to the Homeless Management Information System, with no previous enrollments in a homeless services program.
2024 Point-in-Time Count data
The Point-in-Time Count is conducted annually to collect an unduplicated count of sheltered and unsheltered individuals and families experiencing homelessness across the United States.
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The count is conducted over a four-hour period in the early morning to collect data on homelessness in the region. This year the count was conducted on Jan. 25, 2024. The annual count is just one data source to gauge the year-over-year trends and approximate the number of people experiencing homelessness in Carlsbad. While it cannot provide a complete picture on how many people experience homelessness in Carlsbad throughout the year, it does provide a snapshot of the minimum number of homeless persons there are in Carlsbad on a given day.
The 2024 Point-in-Time Count data, which was released May 22, 2024, is provided as Exhibit 2.
The following chart displays pertinent information for Carlsbad from the 2024 count.
2024 Point-in-Time Count
Data 2022 2023 2024 Change from
2022 to 2023
Change from
2023 to 2024
Carlsbad sheltered* 43 43 38 0% -11%
Carlsbad unsheltered 75 60 112 -20% 87%
Carlsbad total 118 103 150 -13% 47%
North County coastal sheltered 276 360 230 30% -36%
North County coastal unsheltered 469 423 596 -10% 41%
North County coastal total 745 783 826 5% 5%
San Diego County region sheltered 4,321 5,093 4,495 18% -12% San Diego County region
unsheltered 4,106 5,171 6,110 26% 18%
San Diego County region total 8,427 10,264 10,605 22% 3% * The number of sheltered homeless persons in Carlsbad only counts beds at the La Posada de Guadalupe emergency shelter available for homeless men, because 50 of the 100 beds are restricted for farmworkers as regulated by state funding that was received when the shelter was developed.
Additional context:
• The Point-in-Time Count is one data source to gauge the year-over-year trends and provides a snapshot of the minimum number of homeless persons there are in Carlsbad on a given day. The By-Name List also provides data trends for the approximate number of people experiencing homelessness in Carlsbad during specific points in time. We can track increases and decreases throughout the year and year over year. • The North County Coastal unsheltered population increased from 423 individuals in 2023 to 596 individuals in 2024, an increase of 41%.
• The North County overall area experienced a 47% increase in the unsheltered population. The North County region, including inland areas, accounts for approximately 16% of the homeless population in San Diego County for the 2024 count. • While Carlsbad makes up approximately 3.5% of the region’s population, it has less than
1.8% of the region’s unsheltered population.
• Carlsbad makes up approximately 16% of North County’s population, but Carlsbad’s unsheltered population makes up just 9% of the total North County overall unsheltered population.
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While the Point-in-Time Count data is useful to point out year-over-year regional trends, it only provides a snapshot of information, which may or may not accurately reflect the size of the city’s homeless population over a sustained period of time. For this reason, the count does not provide enough conclusive evidence to measure progress toward the City Council’s goal of reducing homelessness in Carlsbad. Staff will continue to report on a variety of data points in alignment with the Homelessness Action Plan to inform the City Council and the public about the progress the city is making toward its goal to reduce homelessness in Carlsbad.
This count is a requirement of the Department of Housing and Urban Development for all continuums of care that receive federal funding. It is one of the tools used nationally to assess the scope of homelessness and is often used to inform decisions. A continuum of care is a regional or local planning body that coordinates housing and services funding for homeless families and individuals. In San Diego County, the continuum of care is managed by the Regional Task Force on Homelessness, which oversees the annual count.
Data coordination
Housing & Homeless Services staff and the Carlsbad Police Department are piloting a joint effort to cross reference data. This could identify opportunities to focus resources on those individuals who place some of the heaviest burdens on public services and resources, such as emergency room visits and arrests. This also aligns with the upcoming launch of the city’s Substance Abuse Outreach and Education Program, which is funded by the National Opioid Settlement. This program can provide additional support to people struggling with substance abuse issues. This coordinated effort is aimed at helping the most vulnerable individuals as well as decreasing impacts to the community.
Fiscal Analysis
An overview of semi-annual Fiscal Year 2023-2024 spending associated with the homelessness goal is included in the attached report, Exhibit 1.
Next Steps
Staff will present the annual report, covering the period from Jan. 1, 2024, to June 30, 2024, to the City Council in fall 2024.
Environmental Ev aluation
This action does not require environmental review because it does not constitute a project within the meaning of the California Environmental Quality Act under Public Resources Code Section 21065 in that it has no potential to cause either a direct physical change in the environment or a reasonably foreseeable indirect physical change in the environment.
Exhibits
1. FY 2023-24 Semi-Annual Homelessness Action Progress Report
2. 2024 Point-in-Time Count Data
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During the first half of FY 2023-24, the City of
Carlsbad achieved several important milestones
towards its goal of reducing homelessness and its
impacts on the community, which are detailed in
this report.
In February 2023, the City Council approved an
updated Homelessness Action Plan, which
includes the programs and initiatives the city will
carry out over the next five years and the
measures that will be used to track progress.
City Council Goal
Enhance the quality of life for everyone in Carlsbad by adopting and implementing an updated Homelessness
Response Plan that addresses the complex needs of
individuals experiencing or at risk of experiencing
homelessness in a compassionate and effective
manner and reduces the impacts of homelessness on
the community.
SUMMARY OF CITY-FUNDED PROGRAMS
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Exhibit 1
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Transitioned to permanent housing
1::. 21
New shelter placements
352 filJ
People served
Police calls for service
Hotel voucher
STAYS 3,785
Encampment
CLEANUPS
The city uses a variety of data points to measure and track progress on efforts to reduce homelessness. The data captured below is a summary from the Homeless Management Information System of clients enrolled in services provided by city-funded contracts during the time period of July 1 to Dec. 31, 2023.
Carlsbad’s Homeless Population
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Item #13 Page 7 of 31
'
• ,· 352
People
served
l_ i 5.4%
,, Veterans
8 Families
18 Children
• •
55+
' '
40%Aged
11!1111.!.1
~
~
27% Chronically*
homeless
*Reported a permanent disability
and 7 year+ experiencing
homelessness
POINT-IN-TIME COUNT UNSHELTERED DATA
The Point-in-Time Count is an unduplicated count of sheltered and unsheltered individuals experiencing homelessness across the United States, normally conducted during the last week in January. Since 2005, the Department of Housing and Urban Development has required all Continuums of Care who receive federal funding to provide a bi-annual count. The San Diego County Region typically exceeds this requirement by conducting a count every year.
*The Point-in-Time Count did not take place in 2021 due to COVID-19 precautions. 2024 Point-in-Time Count
Data 2022 2023 2024
Change
from 2022
to 2023
Change
from 2023
to 2024
Carlsbad sheltered* 43 43 38 0% -11%
Carlsbad unsheltered 75 60 112 -20% 87%
Carlsbad total 118 103 150 -13% 47%
North County Coastal
sheltered 276 360 230 30% -36%
North County Coastal
unsheltered 469 423 596 -10% 41%
North County coastal
total 745 783 826 5% 5%
San Diego County Region
sheltered 4321 5093 4495 18% -12%
San Diego County Region
unsheltered 4106 5171 6110 26% 18%
San Diego County Region
total 8427 10264 10605 22% 3%
Point-in-Time Count*
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Item #13 Page 8 of 31
160
152
140
120
112
100
80 60
40 21
20 19 21
0 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2022 2023 2024 The table below shows how data compare between each quarter, along with cumulative data since July 2022.
The same individual may have received more than one service and is reflected under each service category that applies to them (for example, the same individual may have received both a motel voucher and later placed into permanent housing).
Fiscal
Year
Q1 Q2 Q3 Q4 YTD
Households transitioned
to permanent housing
2022-23 35 31 19 20 105
2023-24 14 23 37
Total persons
receiving services1
2022-23 247 184 236 183 565
2023-24 266 234 352
Police calls for service2
2022-23 2,548 1,857 1,953 1,964 8,322
2023-24 1,928 1,857 3,785
New shelter placements
2022-23 21 17 21 7 66
2023-24 10 11 21
Shopping carts collected
2022-23 31 13 3 35 44
2023-24 73 53 126
Hotel voucher stays3
2022-23 10 13 10 15 48
2023-24 9 5 14
1Total persons receiving services include the total number of people enrolled in a city-funded program during the time period of this report. Annual and YTD numbers are deduplicated for individuals served over multiple quarters.
2Carlsbad Police officers went into the field for 3,785 homeless-related calls for service during the first two quarters, of which 1,232 calls were in response to a specific request or complaint and 2,553 were proactive department-initiated calls for service to help carry out city homelessness goals and enforce applicable laws. 3This number indicates unduplicated households served, as some stays overlapped fiscal quarters.
City Programs Data by Quarter
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The total expenditures for the first half of fiscal year 2023-24 to support the homelessness goal were $2,466,835.
TOTAL BUDGET EXPENDITURES BY CATEGORY
FY 2023-24 for July 1 to Dec. 31
$358,258
$249,197
$159,127
$150,541
$1,216,054
$284,525
$49,133
Housing assistance
Shelter
Benefits and
employment
Outreach and case
management
Police Homeless
Outreach Team
Homeless services
City services
infrastructure
Expenditures
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■
■
■
■
■
■
■
Homelessness is a complex issue that requires the resources, expertise and cooperation of many different entities. The city’s efforts are concentrated within three key areas it can influence and programs that will make the biggest impact for Carlsbad. These areas comprise “what” the city is focusing on.
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HOMELESSNESS ACTION PLAN
Areas of Focus
Shelter and
hous ing
Outreach and
access to services
Public safety
Shelter and Housing
PERMANENT HOUSING
City-funded programs transitioned 37 people into permanent housing. Many of these placements were assisted by multiple programs both city and non-city funded. In addition to city-funded programs, non-city funded programs housed an additional 18 individuals for a total of 55 people moving from homelessness in Carlsbad to permanent housing during the first half of fiscal year 2023-24.
PREVENTION
Limited funds are available from Community Development Block Grant and the General Fund to assist households at risk of entering homelessness. Between July 1 to Dec. 31, 2023, Interfaith Community Services, Community Resource Center, and Brother Benno’s assisted 19 households, preventing them from entering homelessness.
LIMITED TERM HOTEL VOUCHER PROGRAM
From July 1, 2023, to Dec. 31, 2023, 14 households utilized the homeless services and police department hotel voucher program. Of the 14 households assisted, 8 were able to move on to permanent housing or were otherwise sheltered following their hotel voucher stay.
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People transitioned
to permanent housing
14 ~
Hotel voucher
STAYS
~ 19
Households provided
with prevention services
21 New shelter placements
Outreach and Access to Services
ENCAMPMENT RESOLUTION FUNDING
The City of Carlsbad applied for and received $2,358,408.94 from the State of California to focus outreach and housing services on the Carlsbad Village area. Between July 1, 2023, to Dec. 31, 2023, contracts were executed with Interfaith Community Services, Community Resource Center, Whole Person Care Clinic and Catholic Charities (for La Posada). This grant provides additional outreach services, rapid re-housing, street-based medical services and additional services at the La Posada de Guadalupe Men’s shelter. Data and outcomes for this grant will be shared in the annual report.
INTERFAITH COMMUNITY SERVICES OUTREACH AND CASE
MANAGEMENT
During the first half of fiscal year 2023-24, 97% of homeless persons contacted by the outreach social workers accepted some form of clinical intervention. This includes case management, assessment, care coordination, crisis intervention, program information, diversion and treatment planning.
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97%
Accepted services
INTERFAITH OUTREACH CASE MANAGEMENT SERVICES PROVIDED
Services accepted Q1 Q2 Q3 Q4 YTD
Case management sessions 742 519 1261
Emergency shelter referral 33 18 51
Mail delivery 7 2 9
Transportation to services 1 0 1
Police transportation 11 1 12
Substance abuse treatment 11 7 18
Document assistance (ID, birth
certificates, etc.) 40 15 55
Permanent or bridge housing referral 105 53 158
Employment & benefits access
(medical insurance, CalFresh,
employment, VA benefits, etc.)
49 25 74
Information only 82 19 101
Food assistance 18 3 21
Hospital transport 1 0 1
Referrals to mental & physical health
care 31 17 48
Personal needs assistance (clothing,
phone, prescriptions, etc.) 20 10 30
Reunification travel assistance 27 26 53
Other (appointment coordination,
blankets, etc.) 91 44 135
TOTAL 1,274 752 2,0261
1all numbers indicate services provided, not
individuals served, individuals may receive
multiple services within each category
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HOMELESS-RELATED CALLS FOR SERVICE
During the first half of fiscal year 2023-24, Carlsbad Police went into the field for 3,785 homeless-related calls for service, which made up 7% of all calls for service. Of those, 1,232 calls were in response to a specific request or complaint and 2,553 were proactive department-initiated calls for service to help carry out city homelessness goals and enforce applicable law.
PERCENTAGE OF CALLS FOR HOMELESS-RELATED SERVICES
HOMELESS-RELATED STATISTICS BY CATEGORY
*These are the statistics related to the homeless population compared to the general population in Carlsbad.
Mental health holds refer to incidents when an individual experiencing a mental health crisis is hospitalized for 72-hour psychiatric care after they are determined by the police to be a danger to themselves or others.
Percentage of all calls for services Q1 Q2 Q3 Q4
Homeless-related calls for services 7% 7%
Homeless-related arrests 14.5% 13.6%
Homeless-related citations 3% 8%
Homeless-related mental health holds 4% 2%
Public Safety
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7%
Related to
homelessness
ENCAMPMENT AND ABANDONED LITTER CLEANUP
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57.5 \;I
Cubic yards of trash removed
& 57 18 re-~
Cleanup
DAYS
Encampment
CLEANUPS
The City of Carlsbad coordinates efforts and administers programs to address and reduce homelessness within the community. The following programs and partnerships have been developed as part of the city’s Homelessness Action Plan to help those experiencing homelessness obtain housing and reduce the impacts of homelessness on the community.
Community Resource Center
The city partners with the Community Resource Center to operate its rapid re-housing, employment and benefits specialist and homelessness prevention contracts. These contracts provide case management, emergency rental assistance, security deposit support, ongoing rental assistance, landlord advocacy, financial education, stabilization support, referrals to higher levels of care, benefits enrollment, job readiness support, resume building and employment connection. During the first half of fiscal year 2023-24, Community Resource Center assisted 8 households with emergency rental assistance for homelessness prevention purposes and the employment & benefits program enrolled 18 individuals in services. Rapid re-housing had a total enrollment across the first half of the fiscal year of 60 individuals, 14 of whom were able to secure a permanent place to live as of Dec. 31, 2023.
Interfaith Community Services
The city partners with Interfaith Community Services to provide outreach case management, operate the hiring/service center and provide homelessness prevention services within the city. The current outreach and case management contract provides two licensed or master’s level clinicians and one part-time licensed program manager. They provide coverage throughout the week offering outreach and case management in the field to individuals experiencing homelessness in Carlsbad. The clinicians engage, assess, plan and refer individuals to resources like shelter, housing, medical care, public benefits, mental health assistance, substance use treatment and basic needs supports. During the first half of FY 2023-24, Interfaith Community Services through the outreach and case management program engaged with 179 unduplicated clients experiencing homelessness. Interfaith Community Services also operates the Carlsbad Service Center which provides temporary job placement through the hiring center, housing case management and homelessness prevention services. From July 1, 2023, through Dec. 31, 2023, prevention services kept nine households from experiencing homelessness in Carlsbad.
San Diego Humane Society
The purpose of the San Diego Humane Society contract is to provide individuals experiencing homelessness with a safe place to temporarily board their animals when they are not able to bring them to treatment facilities or services. The contract provides short-term emergency pet boarding and emergency medical care for approximately 25 animals of persons experiencing homelessness – free of charge – so homeless individuals can access care and resources.
City Programs and Partnerships
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Catholic Charities
The Catholic Charities Diocese of San Diego operates the La Posada de Guadalupe men’s shelter in Carlsbad. The shelter has the capacity to serve 50 single men experiencing homelessness. The city provides funding for staff, operations, training and technical assistance. It is a priority of the city to help Catholic Charities expand the shelter to include space for single women and families. Catholic Charities provided shelter to 103 individual homeless men during the first half of FY 2023-24.
Women’s Resource Center
The city partners with Women’s Resource Center to provide domestic violence services for Carlsbad residents. The organization assists with shelter, hygiene kits, bus passes, food, clothing, counseling and wrap-around services. Women’s Resource Center supported 44 clients from Carlsbad during the first half of FY 2023-24.
Brother Benno Foundation
The city partners with the Brother Benno Foundation to provide emergency rental assistance, utility assistance, motel vouchers and recovery services for people experiencing or at risk of homelessness in the City of Carlsbad. During the first six months of FY 2023-24 the organization supported 28 people in 11 households with utility or rental assistance to prevent them falling into homelessness.
Alliance for Regional Solutions
The city contributes annually to the Alliance for Regional Solutions Bridge to Housing Network. The Alliance distributes funding to North County homeless shelters including Haven House, Operation Hope, La Posada de Guadalupe, Interfaith Family Shelter and the Interfaith Shelter Network. The city’s contribution helps the shelters support operations and serve Carlsbad residents. The city continues to rely on the shelter network to provide space for single women and families.
Urban Corps
The city contracts with Urban Corps of San Diego for trash abatement, litter and encampment cleanup related to persons experiencing homelessness. Urban Corps works very closely with the city’s Public Works Department and the Homeless Outreach Team. They are responsible for responding to and triaging any incoming cleanup requests based on health and safety. This contract provides cleanup services 3 days per week, 52 weeks a year, often including encampment cleanups. During the first half of fiscal year 2023-24, Urban Corps completed 18 encampment cleanups. When encampment cleanups are not needed, the team provides regular cleaning services to areas commonly known to have abandoned trash and a high prevalence of homelessness related debris.
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Rocket John Portable Restrooms and Handwashing Stations The Rocket John contract provides three portable restrooms and handwashing stations and routine cleaning and maintenance in Carlsbad. Two are located in Carlsbad Village and one is at the Cole library.
Non-City Funded Homeless Outreach
The County of San Diego and People Assisting the Homeless (PATH) each have a full-time outreach worker dedicated to Carlsbad. The PATH outreach worker is specially trained in working with individuals or households with behavioral health needs. In addition, the county provides benefits enrollment services at the Harding Community Center (bi-weekly) and at the Carlsbad Service Center (weekly) to assist people with enrolling in MediCal, CalFresh and General Relief programs. The YMCA Transitional Age Youth program provides outreach and rapid re-housing for transitional age youth (ages 18-24). Their programs include services for youth experiencing homelessness in Carlsbad.
Case Collaboration/Care Conferencing
City staff work closely with staff from city-funded programs and other partners working in homeless services. Staff facilitate a monthly Carlsbad collaboration meeting and a monthly case conferencing meeting to ensure all outreach efforts are effectively administered and coordinated, so that the most complex cases are prioritized and served. The Carlsbad collaboration meeting provides training and resource coordination. Trainings and coordination have included: affordable housing training, shared housing, mental health resources, senior housing resources, homelessness specific housing resources, and the San Diego Humane Society programs. The case conferencing meeting is attended by direct service providers within Carlsbad that are a part of the Homeless Management Information System so that coordination of the most acute cases can be supported effectively by all participating providers. Community partners report appreciation for the level of cohesion and collaboration that exists within the agencies working on homelessness issues in Carlsbad.
By-Name List
To better understand homelessness in Carlsbad and coordinate efforts, the city maintains a comprehensive list of all individuals enrolled in homeless services programs within the city.
The list is generated directly from the Homeless Management Information System and is used by the city to coordinate the work of all partners providing homeless services in Carlsbad. The list has had 485 unique individuals enrolled in services within the first 6 months of fiscal year 2023-24. This number includes enrollments in all city-funded or administered programs and non-city funded programs (County of San Diego, People Assisting the Homeless (PATH) and the YMCA Transitional Age Youth program). During the first half of fiscal year 2023-24, eighty-eight (88) individuals entered the list for the first time who had not previously been enrolled in any homeless services program within the San Diego County Homeless Management Information System.
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Additional Collaboration
The city collaborates with many stakeholders in the community to reduce homelessness.
Homelessness impacts all aspects of a community, so it truly takes a village to solve it.
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COMMUNITY RESOURCE CENTER
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The following success stories are real people who were experiencing homelessness in Carlsbad and connected to community services and housing as a result of the city’s homelessness efforts. These are their stories, which they have given the city permission to share. Their names have been changed to protect their confidentiality.
Meet Carol and her son
Female and Male: 57 and 18
Permanently housed: November 2023
Carol and her son had been residents of Carlsbad for many years. In 2023, Carol lost her job due to health issues. This led to them not being able to afford their rent and needing to leave their apartment. Around this same time, Carol and her son received a Housing Choice Voucher, a rental subsidy that covers housing costs.
However, Carol and her son had nowhere to stay while they were looking for an apartment. The City of Carlsbad provided assistance for Carol and her son to stay in a hotel through the city’s hotel voucher program, allowing Carol a safe place to address her health issues and allowing the son to continue working.
Carol was having difficulties finding an apartment. A social worker from Interfaith Community services and the City of Carlsbad Housing Navigator worked closely with Carol to locate an apartment, apply for it and get approved. Once Carol and her son had been approved for the apartment, Interfaith Community Services provided assistance to cover the move- in costs. Since moving in, Carol has been able to address some of her health concerns and begin working part-time. Her son has also been able to continue growing in his job, with a safe place to call home.
Wha
t worked
• Interfaith Community Services and the City of Carlsbad Housing Navigator worked closely together to provide Carol and her son with the wrap-around support that they needed to find an apartment. • Carol and her son were provided with a hotel voucher, giving them the stability needed to look for housing and for her son to continue working.
• Interfaith Community Services was able to step in to assist with move-in costs.
Success Stories
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Meet Jeff
Male: 46
Permanently housed: September 2023
Jeff grew up in the north coastal area and graduated from a high school here in Carlsbad. He had a lot of trauma during his childhood and experienced more when he had a family of his own. He ended up alone and on the streets for years experiencing debilitating mental health barriers. He didn’t trust the government or any resources available. City staff continued meeting with him week after week to build trust and eventually were able to help him access the hotel voucher program and ultimately find an apartment through the Housing Choice Voucher program. He is beginning to reconnect with family and starting to stabilize inside his permanent housing.
What worked
• Housing Navigation through the City of Carlsbad continued to engage over time to build trust • The City of Carlsbad’s hotel voucher program gave Jeff time to stabilize and take the next step towards housing
• The Housing Choice Voucher provided by the Carlsbad Housing Agency provided rental assistance for an apartment
Success Stories
June 25, 2024
Item #13 Page 22 of 31
Staff have experienced some challenges around the implementation of the City Council’s goal to reduce homelessness and its impacts on the community. Some of these include:
Staffing
Staffing in the field of homeless services continues to be a challenge. High rates of turnover and vacancy tend to lead to temporary decreases in effectiveness of programs as new staff are trained and become proficient at their roles. New social workers for both city-funded outreach positions began just before the new fiscal year, the housing navigator position was filled in August 2023, La Posada was experiencing staffing shortages and Community Resource Center onboarded new case management staff in conjunction with the expansion of the rapid re-housing program.
Limited shelter and housing resources
There is limited emergency shelter, permanent supportive housing, available affordable housing and general housing options in North County and San Diego.
Limited options for women and seniors
Outreach workers, police homeless outreach officers and city staff have experienced an influx in single females over the age of 60 experiencing homelessness for the first time. Staff are collaborating to identify accessible shelter and housing options for this population. General communal shelters are not always an option due to extremely limited availability, health risks and mobility needs. The Haven House shelter in Escondido has merged with Interfaith Community Services’ recuperative care program, reducing shelter beds in the region by 49, including the majority of the available beds for single women. Staff across multiple agencies report difficulty securing shelter options for seniors and single women.
City staff have several projects on the horizon:
• The Department of Housing & Homeless Services is continuing to provide support and monitor the progress on the La Posada de Guadalupe shelter expansion. • Staff will be moving forward with expending the National Opioid Settlements funding per the recommendation of City Council through a Substance Abuse Outreach and Education program. • Staff will begin utilizing new Resolution Strategies funding from the Regional Task Force on Homelessness which is a flexible funding source to hep divert people away from homelessness. • Staff will continue to coordinate community efforts to better implement shared housing strategies for people experiencing homelessness.
• Staff will be bringing forward an MOA with the City of Oceanside for Encampment Resolution Funding to address encampments along the 78 corridor.
Overcoming Challenges
Upcoming Work
June 25, 2024
Item #13 Page 23 of 31
San Diego CoC Region
2024 Point-in-Time Count Data
San Diego Region
Emergency Shelter Safe Haven Transitional Housing Unsheltered 3,177 60 1,258 6,110*
Total: 10,605
* Includes Caltrans Count of 592
Homeless Profile % of Unsheltered
Persons*
# of Homeless
Persons
% Sheltered
Persons*
# Sheltered
Persons
Veteran 9% 544 7% 321
Female 28% 661 41% 1,858
Families 2% 142 32% 1,421
Youth 8% 465 30% 1,330
Chronically Homeless 44% 2,686 24% 1,072
*Percentages rounded to nearest whole number
Housing Inventory Beds Utilization
Emergency Shelter 3,900 81%
Safe Haven 73 82%
Transitional Housing 1,921 65%
Permanent Supportive Housing 7,287 82%
Rapid Re-Housing 2,383 100%
Other Permanent Housing 1,988 89%
Exhibit 2
June 25, 2024
Item #13 Page 24 of 31
RTFH
SAN DIEGO'S
REGIONAL LEADER
2023-2024
Year Comparisons
2023 Total 2024 Total
2023-2024
Overall Change
Region Total Total % of Total
San Diego Region 10,264 10,605 3%
2023
Unsheltered
2024
Unsheltered
2023-2024
Unsheltered
Change
Region Count Count % of Total
San Diego Region 5,171 6,110 18%
2023
Sheltered
2024
Sheltered
2023-2024
Sheltered Change
Region ES TH SH Total Total % of Total
San Diego Region 3,895 1,148 50 5,093 4,495 -12%
2024 Sheltered Count breakdown by Project Type
ES TH SH
3,177 1,258 60
June 25, 2024
Item #13 Page 25 of 31
RTFH
SAN DIEGO'S
REGIONAL LEADER
2024 San Diego Region
Demographics
June 25, 2024
Item #13 Page 26 of 31
RTFH
SAN DIEGO'S
REGIONAL LEADER
Unsheltered Gender
71%
■ Female ■ Male I ■ More than one gender
Sheltered Gender
58%
■ Female Male I ■ More than one gender
American
Indian
Asian or Asian
American
Black, African
American, or
African
Native
Hawaiian or
Pacific
Islander
White Multiple
Races
Singularly
Hispanic
Hispanic 0% 0% 0% 0% 2% 1% 28%
Non-Hispanic 2% 2% 16% 1% 43% 3% 0
American
Indian,
Alaska
Native, or
Indigenous
Asian or
Asian
American
Black,
African
American,
or African
Middle
Eastern or
North
African
Native
Hawaiian
or Pacific
Islander
White Multiple
Races
Singularly
Hispanic
Hispanic 2% 0% 2% 0% 1% 25% 2% 12%
Non-Hispanic 1% 2% 21% 0% 1% 31% 3% 0
June 25, 2024
Item #13 Page 27 of 31
Unsheltered Race
Sirigularly Hi.spani!;
Multiple Race:.
White
Native Hawalia f'I or Pacific Islander
Black, African American, or Afrlca,r,
Aslar, or Asian American -
American Indian -
0%
■
■
5%
45%
10%
50%
■ Hispanic
20%
Non-Hispanic
Sheltered Race
Multiple Race~
Native Hawaiiar, or Pacific lslar,der
Black. Afrkar'l Amerkar'l, or African
-Amerlcar, lr,diar,, Alaska Native, or lndlger,ous •
■
■
RTFH
SAN DIEGO'S
REGIONAL LEADER
0% 20%
Hispanic ■ Non-Hispanic
25% 30% 35% 40%
30% 40%
June 25, 2024
Item #13 Page 28 of 31
orlh co ntycoastal
Regional
Breakdow
8 .1%
SHELTERED+ UNSHELTERED
RTFH
City of San Diego
North County Inland
North County Coastal
South County
EastCDunty
SAN DIEGO'S
REGIONAL LEADER
Cltyof
San Otego
64%
% of the Region
64%
8.3%
8.1%
8%
. .
orttl Gounty Inland
8 .3%
Total Homeless Persons
6.783
876
865
849
1.232
‘
2024 PITC-Regional and Cities Breakdown
2024 Sheltered 2024
Unsheltered
2023
Unsheltered
2023-24
Unsheltered
Change
Region City ES TH SH Total Total
Unsheltered
Total
Unsheltered % Change
Central
Region San Diego City 2,650 588 56 3,294 3,489 3,285 6.2% North Coastal
Region
Carlsbad 38** 0 0 38 112 60 86.6%
Oceanside 90 71 0 161 361 290 24.5%
Encinitas (San
Dieguito, Solana
Beach & Del
Mar)
14 17 0 31 123 73 68.5%
South
Region
Coronado 0 0 0 0 0 1 -100.0%
National City 0 5 0 5 174 159 9.4%
Chula Vista
(Sweetwater) 72 75 0 147 503 318 58.2%
Imperial Beach 0 0 0 0 20 19 5.3%
East
Region
El Cajon 160 357 0 517 283 203 39.4%
La Mesa 8 6 0 14 53 36 47.2%
Lemon Grove 0 0 0 0 111 60 85.0%
Santee 0 0 0 0 73 76 -3.9%
Alpine
(Crest-Dehesa)* 0 0 0 0 0 4 -100.0%
Lakeside* 0 0 0 0 52 78 -33.3%
Spring Valley
(Casa de Oro)* 0 0 0 0 129 71 81.7%
North Inland
Region
Escondido (NC
Metro & Hidden
Meadows)
121** 62 4 187 401 304 31.9%
Vista (Bonsall) 24 77 0 101 170 88 93.2%
Poway 0 0 0 0 1 2 -50.0%
Fallbrook* 0 0 0 0 7 19 -63.2%
San Marcos 0 0 0 0 35 2 1,650.0%
Ramona* 0 0 0 0 13 23 -43.5%
TOTAL 3,177 1,258 60 4,495 6,110 5,171 18.2%
*Regions with an asterisk represent unincorporated regions. ** Correction made 6/6/2024, updated information from ICS June 25, 2024
Item #13 Page 29 of 31
RTFH
SAN DIEGO'S
REGIONAL LEADER
ON HOMELESSNESS
2024 Point-in-Time Count Data
City of Carlsbad
Emergency Shelter Safe Haven Transitional Housing Unsheltered 38* 0 0 112
Total: 150
*correction made 6/6/2024, updated information from ICS Homeless
Profile
% Unsheltered
Persons
# Unsheltered
Persons
% Sheltered
Persons
# Sheltered
Persons
Veteran 9% 10 8% 3
Female 27% 16 0% 0
Families 0% 0 0% 0
Youth 4% 4 0% 0
Housing Inventory Beds Utilization
Emergency Shelter 51 75%
Safe Haven - -
Transitional Housing - -
Permanent Supportive Housing 42 76%
Rapid Re-Housing 13 100%
Other Permanent Housing - -
June 25, 2024
Item #13 Page 30 of 31
( city of
Carlsbad
California
2023-2024
Year Comparisons
2024 Total 2023 Total
2023 -2024
Overall Change
City Total Total % of Total
City of Carlsbad 150 103 47%
2024
Unsheltered
2023
Unsheltered
2023-2024
Unsheltered Change
City Count Count % of Total
City of Carlsbad 112 60 87%
2023
Sheltered
2024
Sheltered
2023-2024
Sheltered Change
City ES TH SH Total Total % of Total
City of Carlsbad 43 0 0 43 38 -12%
2024 Sheltered Count breakdown by Project Type
ES TH SH
38 0 0
June 25, 2024
Item #13 Page 31 of 31
From: Robert Stonebrook
To: Keith Blackburn; Priya Bhat-Patel; Melanie Burkholder; Carolyn Luna; Teresa Acosta; City Clerk Cc: Manager Internet Email; Mandy Mills; Chris Shilling Subject: 06/25/24 Item #13 Homeless Action Plan
Date: Monday, June 24, 2024 9:46:25 AM
Attachments: image001.png
HMIS-Data-Newsletter-May-2024.pdf
Good morning,
Thank you for the update on Carlsbad’s Homelessness Action Plan. Seeing fewer contacts with people experiencing homelessness and fewer calls for services is very encouraging. But it is important to ask about two points.
First on something that is missing in the report: how many people were homeless in Carlsbad at the end of 2023? The starting number is in the November 14, 2023 report (241) but this report’s “Carlsbad’s Homeless Population” chart has changed from a point in time (June 30, 2023) to a summary for the period July 1 – December 31. While the latter information is important, equally important is to see where we are trending in the number of homeless individuals. That number is the other half of the City Council’s goal (reduce homelessness) and should be a prominent component of this report.
There are several references in this report that the annual Point in Time Count may or may not be indicative of the number of homeless. Please publish the December 31 count from HMIS which you note is very accurate.
Second on something that is in the report and repeats as a stated cause for concern: lack of available shelter. This is a contentious issue to be sure, but it is important to ask what Carlsbad is doing to expand shelter options (besides the long-term plans for La Posada that will be limited to a specific population).
Recently, surrounding communities of Oceanside, Vista, and Encinitas have expanded their shelter options. Available shelter is a critical support for those homeless and a powerful lever for law enforcement and case managers. HMIS can provide real time data on how many people are waiting for shelter and can indicate total shelter needs required to address our homeless population.
That data should be used to find immediate solutions. It is important, and discouraging, to note that shelter placements and permanent housing placements continue to trend lower in each six-month period.
Additionally, HMIS is the same system being used by Regional Taskforce on Homelessness to generate its monthly report https://www.rtfhsd.org/wp-content/uploads/HMIS-Data-Newsletter-May- 2024.pdf. Generating this same monthly report for Carlsbad would improve transparency and provide a better monitoring tool for the City Council and for constituents.
Best regards,
Robert Stonebrook
Carlsbad, CA
From: Robert Stonebrook <[email protected]>
Sent: Monday, November 13, 2023 11:35 AM
To: '[email protected]' <[email protected]>; 'Priya Bhat-Patel' All Receive - Agenda Item #____
For the Information of the:
CITY COUNCIL
Date: ______ CA____ CC____
CM____ ACM____ DCM (3)____
13 6/24/24 x x
x x x
<[email protected]>; '[email protected]' <[email protected]>; '[email protected]' <[email protected]>; '[email protected]' <[email protected]>; '[email protected]' <[email protected]>
Cc: 'Manager Internet Email' <[email protected]>; [email protected]; Chris Shilling <[email protected]>
Subject: 11/14/23 Item #7 Homeless Action Plan
Good morning,
Thank you for the update on Carlsbad’s Homelessness Action Plan.
Seeing fewer contacts with people
experiencing homelessness and fewer calls for service is very encouraging. Yet the persistent level of homelessness over the past fiscal year is discouraging (reduction of just 9 unsheltered to 193 and unchanged level of total homelessness to 241).
But the real highlight of this report is the use of HMIS (surprising to read Carlsbad is the only jurisdiction utilizing HMIS as this is supposed to be the backbone system used by all stakeholders).
The utilization of HMIS can provide the data needed to bring down the levels of homelessness our city is experiencing:
What services do people need to exit homelessness? Related to this and more important is understanding why existing services failed them. The draft County Homeless Action Plan mentions that many people experiencing homelessness had contact with multiple County agencies prior to becoming homeless.
Using HMIS Homeless Solutions (HS) can capture that
information and provide feedback to the appropriate departments so improvements can be made in serving their client populations.
This is a critical role of homelessness response.
How much shelter capacity is needed to adequately address homelessness? HS should state how many people are waiting for shelter and how much capacity they estimate is needed. HS notes lack of shelter as one of its challenges but they must bring forward what is needed so that solutions can be proposed and vetted.
Related to this, there should be a distinction
between how much La Posada is helping with the current crisis versus serving their original mission to house migrant farmworkers.
La Posada is being counted as one of the primary
shelters in North County but if, in fact, it is mostly housing farm workers this does not really address our current crisis.
At a minimum, those numbers should be reported separately.
Additionally, in the FY24-25 Funding Plan it would be helpful to put how many shelter beds Carlsbad is getting for each line item in the Shelter section.
How much permanent housing is needed to adequately address homelessness? As with shelters, HS notes this as a main challenge but provides no information in the report on what is needed.
Are the units planned and under construction (300+) sufficient to meet our needs? HMIS is the same system being used by Regional Task for on Homelessness to generate its monthly report (copy below).
Carlsbad would benefit from generating the same monthly report.
The FY 24-25 Funding Plan represents a 36% increase from FY 22-23. HS should be commended for •
•
•
•
all the work to bring in funding from outside the city, but these are still taxpayer dollars so there should be some prognosis on the impact to our levels of homelessness with that increase of funding.
With respect to the Substance Use Disorder Outreach & Education, City Staff should indicate the key performance indicator in the RFP. This allows potential vendors to know what improvement is expected as part of awarding this contract and will demonstrate these funds were invested well. The obvious metric would be a reduction in substance abuse over the period following implementation (overdose deaths could be proxy if necessary).
Thanks to everyone for all the work done on homelessness response.
There is no question we have a
great department working on this issue and we have made some good strides in this past year. Let’s encourage them to bring forward the potential solutions presented by the data we now have at hand. We are too proud as a city to allow 200+ neighbors to be homeless.
Best,
Robert Stonebrook
Carlsbad, CA
CAUTION: Do not open attachments or click on links unless you recognize the sender and know the content is safe.
:·1
What's new? ,
1,195
First Time
Homeless
Who's active?
776
Persons
Housed
HMIS Data Newsletter |
May 2024
What's new?
1,324
1,065
[1]
4,784
1,108
First Time
Homeless
Persons
Housed
New Program
Entries
New Referrals
to Housing
Queue
Who's active?
28,978
2,426
4,210
9,065
2,187
Active Clients
Families
Served
Veterans
Served
Seniors (55+)
Served
TAY (18-24)
Served
[2]
Who found housing?
Successful Housing Outcomes
[3]
1,065
Persons
Housed
266
138
176
68 | Families
| Seniors
| Veterans
| TAY 18-24
HMIS Support Stats
HMIS Participation
Number of Tickets Created: 724
Number of Tickets Solved: 801
Satisfaction Rate: 97.6%
133
1 1504
54 Total Agencies
in HMIS
New Agencies
This Month
Total HMIS Users
New Users
This Month
Definitions Page |
May 2024
HMIS
First Time Homeless
Housed
New Program Entries
New Referrals to Housing Queue
Active
Transition Age Youth (18-24)
Seniors (55+)
Veterans
Families
Additional Notes
The Homeless Management Information System (HMIS) is a federally mandated database used to track activities within a region’s homeless response system. To learn more about HMIS visit our website:
https://www.rtfhsd.org/about-coc/homeless-management-information-system-hmis/ This metric is referring to the number of clients who had their first ever interaction with a program which enters data into our community's HMIS database during the reporting month.
This refers to clients that reported exiting a program to a housed situation and/or reported moving in to housing through one of their program enrollments in HMIS.
This is a count of clients that were newly entered into services through at least one program in HMIS during the reporting month. A program entry represents the beginning or re-entry of a service relationship between a person and a program.
This is a count of clients that were seeking housing services through the Coordinated Entry System and were referred to the Community's Housing Queue. Being on the queue indicates a person is engaged with case management and seeking a referral to a housing program.
This is a count of clients who were being served at any point during the reporting period in any programs across all project types that enter data into HMIS. This number includes clients entered before or during the reporting period.
Clients that were served in an HMIS program in the reporting month and that were between the ages of 18-24 (inclusive).
Clients that were served in an HMIS program in the reporting month and that were 55 years old or older.
Clients that were served in an HMIS program in the reporting month and that reported being a Veteran.
This counts the number of households where at least one adult and one child were served in an HMIS program during the reporting month.
[1] New Program Entries and First Time Homeless counts represent different metrics. First Time Homeless clients are new to the HMIS, whereas New Program Entries include clients who have already accessed a program through the HMIS in the past.
[2] The sum of the subpopulations and the total number of clients will not equal each other since the subpopulations are only a subset of the total active clients. [3] The total number of move-ins on the Successful Housing Outcomes plot may be greater than the total number of clients housed since it is possible that a client had multiple program entries in HMIS and these programs may differ in how they report a client successfully being housed.
June 25, 2024
Mandy Mills, Director
Housing & Homeless Services
Chris Shilling, Homeless Services Manager
Housing & Homeless Services
Jeffrey Smith, Captain
Police Department
REDUCING HOMELESSNESS
SEMI-ANNUAL PROGRESS
REPORT
July 1 - Dec. 31, 2023
CITY COUNCIL GOAL
Enhance the quality of life for everyone in
Carlsbad by adopting and implementing an
updated Homeless Response Plan that addresses
the complex needs of individuals experiencing or
at risk of experiencing homelessness in a
compassionate and effective manner and reduces
the impacts of homelessness on the community.
HOMELESSNESS SEMI - ANNUAL REPORT
2 {city of
Carlsbad
Homelessness
Action Plan
HOMELESSNESS SEMI - ANNUAL REPORT
3 SOCIAL
WORKERS
REGIONAL
COLLABORATION
• l'.I • TEMPORARY
~ [] 'aTr' SHELTER t.~·
~ ~® ... n•~
~ Ill I
LU UPDATED LAWS CLEANING,
~ ____,..._ ttti SANITATION
~ I\ I\ { cityof
tE - ~~rcf R~5l~1~~ TE Carlsbad c:::c
HOMELESSNESS SEMI - ANNUAL REPORT
4 TONIGHT’S TOPICS
Presentation
Semi-Annual Homelessness Report
Point-in-Time Count Data
lla ff. '"il b/ingthe
n1roear1sbild
""Pdated
ora/,;11,;of
lmPilctsot
HOMELESSNESS SEMI - ANNUAL REPORT
AREAS OF FOCUS
Shelter and
housing
Outreach and
access to services Public safety
5 {city of
Carlsbad
SPENDING BY CATEGORY FY 2023-24
6 $358,258
$249,197
$159,127
$150,541
$1,216,054
$284,525
$49,133
Housing assistance
Shelter
Benefits and employment
Outreach and case management
Police Homeless Outreach Team
Homeless services
City services infrastructure
■
■
■
■
■
■
■
Report Highlights
HOMELESSNESS SEMI - ANNUAL UPDATE
7 8%
Unduplicated individuals
46%
Dispatched calls for service
AT A GLANCE
HOMELESSNESS SEMI - ANNUAL REPORT
8 People served
Shelter placements37
Transitioned to permanent housing
21 352
Encampment
CLEANUPSSTAYS
Police calls for service
3,785Hotel voucher
14 18
++++ ++++ tttt +ttt
Permanent Housing
HOMELESSNESS SEMI - ANNUAL REPORT
9 55
Individuals transitioned to permanent housing from
Carlsbad including both city-funded and not city-
funded programs
Homelessness Prevention
HOMELESSNESS SEMI - ANNUAL REPORT
10 19
Households provided with prevention services
Emergency Motel Vouchers
HOMELESSNESS SEMI - ANNUAL REPORT
11 Transitioned to permanent
housing, shelter , treatment
or long-term care
14 Households
Served
8- .
'
Police Calls for Service
3,785 calls
2,553 officer initiated
1,232 dispatched
7%
Related to
homelessness
HOMELESSNESS SEMI - ANNUAL REPORT
12 {city of
Carlsbad
Police Calls for Service
HOMELESSNESS SEMI - ANNUAL REPORT
13 Percentage of all police department activity Q1 Q2 Q3 Q4
Homeless-related calls for services 7% 7%
Homeless-related arrests 14.5% 13.6%
Homeless-related citations 3% 8%
Homeless-related mental health holds 4% 2%
n
fr~
{city of
Carlsbad
What’s happening now
• Pilot effort to cross reference data
• Continue to focus resources and efforts
• Substance Abuse Outreach & EducationP rogram
HOMELESSNESS SEMI - ANNUAL REPORT
14 {city of
Carlsbad
Jeff ’s Story
Jeff grew up in the north coastal area and graduated
from a high school here in Carlsbad. He had a lot of
trauma during his childhood and experienced more
when he had a family of his own. He ended up alone
and on the streets for years experiencing debilitating
mental health barriers. He didn’t trust the government
or any resources available. City staff continued
meeting with him week after week to build trust and
eventually were able to help him access the hotel
voucher program and ultimately find an apartment
through the Housing Choice Voucher program. He is
beginning to reconnect with family and starting to
stabilize inside his permanent housing.
HOMELESSNESS SEMI - ANNUAL REPORT
15 • Housing Navigation through the City of Carlsbad continued to engage over time to build trust
• The City of Carlsbad’s hotel voucher program gave Jeff time to stabilize and take the next step towards housing
• The Housing Choice Voucher provided by the Carlsbad Housing Agency provided rental assistance for an apartment
What Worked
HOMELESSNESS SEMI - ANNUAL REPORT
16 Carol & SonCarol and her son had been residents of
Carlsbad for many years. In 2023, Carol
lost her job due to health issues. She
couldn’t afford rent and was forced to
leave her apartment.
Carol was fortunate to receive a Housing
Choice Voucher but was unsheltered and
needed help finding a unit. She was
provided a motel stay and support
searching for an apartment. Once
located, she also received deposit
assistance. Since moving into her new
home, Carol has been able to address
some of her health concerns and has
begun working again on a part-time
basis.
HOMELESSNESS SEMI - ANNUAL REPORT
17 {city of
Carlsbad
• Interfaith Community Services and the City of Carlsbad Housing Navigator worked closely together to provide Carol and her son with the wrap-around support that they needed to find an apartment. • Carol and her son were provided with a hotel voucher, giving them the stability needed to look for housing.
• Interfaith Community Services was able to step in to assist with move-in costs.
• Once in permanent housing Carol was able to address her health issues and stabilize enough to begin working again.
What Worked
HOMELESSNESS SEMI - ANNUAL REPORT
18 2024 Point-in-Time Count
• Unduplicated count of sheltered and unsheltered
• Required by federal housing department
• Held this year in January 2024
HOMELESSNESS SEMI - ANNUAL REPORT
19 {city of
Carlsbad
HOMELESSNESS SEMI - ANNUAL REPORT
Data 2022 2023 2024 Change
from 22-23
Change
from 23-24
Carlsbad sheltered 43 43 38 0% -11%
Carlsbad unsheltered 75 60 112 -20% 87%
Carlsbad total 118 103 150 -13% 47%
North County Coastal sheltered 276 360 230 30% -36%
North County Coastal unsheltered 469 423 596 -10% 41%
North County Coastal total 745 783 826 5% 5%
20 2024 Point-in-Time Count
HOMELESSNESS SEMI - ANNUAL REPORT
21 North County population
North County
84%
Carlsbad
Carlsbad
91 %
HOMELESSNESS SEMI - ANNUAL REPORT
22 County region population
Carlsbad
3.5%
North County
26%
84%
Carlsbad
1.8%
North County
23 HOMELESSNESS SEMI - ANNUAL REPORT
Year over year unsheltered count data
Point-in-Time Count
160
152
140
120
112
100
80 60
40 21
20 19 21
0 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2022 2023 2024 Unsheltered PITC and BNL 2023
HOMELESSNESS SEMI - ANNUAL REPORT
• • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt ....................... , .. ttttttttttttttttttttttttt • • • • • • • • • • • • • • • • • • • • • • • • • tttttttttt ttttttttttttttt • • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt • • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt .. , ...................... . ttttttttttttttttttttttttt .. , .......... . ttttttttttttt Unsheltered PITC and BNL 2024
HOMELESSNESS SEMI - ANNUAL REPORT
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