CITY COUNCIL
PACKET
Special Meeting
Wednesday, February 19, 2025
2:00 PM
City Hall
Council Chambers
68-700 Avenida Lalo Guerrero
Cathedral City, CA 92234
MAYOR
Nancy Ross
CITY COUNCIL MEMBERS
Mayor Pro Tem
Raymond Gregory
Councilmember
Rita Lamb
Councilmember
Ernesto Gutierrez
Councilmember
Mark Carnevale
CALL TO ORDER
ROLL CALL
AGENDA FINALIZATION
1. AGENDA ITEM
A. City Manager's Department Staff Review
Recommendation: This item is presented for information, discussion and direction only.
ADJOURNMENT
NOTES TO THE PUBLIC
The City of Cathedral City complies with the Americans with Disabilities Act of 1990. If you require special assistance to participate in this meeting, please call the City Clerk’s Office at (760) 770-0322 at least 48 hours prior to the meeting.
If you desire to address the City Council during the meeting, please complete a Request to Speak Form available at the entrance and present it to the City Clerk. Speakers will be called upon at the appropriate time.
Written Comments will be accepted until 2:00 p.m. on the day of the meeting. Written comments may be submitted via email, letter, or other forms of written communication.
To email comments please email to [email protected].
Hard copies of written comments and any other document will be provided to the City Council and made available for the general public to review. All written comments received by the submission deadline will be made part of the official record. The meeting minutes will include: The name of the individual submitting the comment and a brief statement summarizing the content of the comment.
Submitted Written Comments will not be read into the record during the meeting.
Staff Report
City Council
Item No. 1.A
Meeting Date: February 19, 2025
From: Charles P. McClendon, City Manager
Title: City Manager's Department Staff Review
RECOMMENDATION:
This item is presented for information, discussion and direction only.
BACKGROUND:
As a service organization, expenditures on staffing, including salaries and benefits, is one of the largest components of the budget. Therefore, a key component of the budget development process is to provide a comprehensive presentation on staffing throughout the City including the use of contracts and overtime, support services, etc. To meet this need, a series of special workshops have been scheduled over the upcoming weeks to conduct a department by department staffing review and to provide the Council with information on proposed changes and additions throughout the departmental budgets.
DISCUSSION:
The City Manager’s department includes the following divisions:
City Manager
City Clerk
Human Resources
Communications and Events
Information Technology
The following table compares authorized staffing in the City Manager department in FY13- 14 to the present. The table shows the staffing reflects reductions made in June 2020 due to the COVID revenue reductions, the adopted FY22-23 budget and the current authorization for FY24-25. The FY13-14 numbers are from the printed budget, revised only to reflect organizational structure changes that have occurred in the interim:
FY13-14
FY20-21
COVID
FY22-23
Adopted
Current
FY24-25
Authorized
Change from
FY 13-14
City Clerk 1.50 2.00 1.50 2.00 2.00
City Manager 2.00 1.00 2.00 2.50 1.50
Communications/Events 0.00 1.50 2.00 3.00 3.00
Human Resources 2.50 3.00 3.00 3.50 1.00
Information Technology 2.12 4.00 5.00 5.50 3.38
City Manager Total 8.12 11.50 13.50 16.50 103%
City Manager
The City Manager function currently consists of three positions, the City Manager, Assistant City Manager, and Analyst II which is shared with Economic Development. The table below is the allocation of the City Manager’s time. The allocation of the ACM time should be similar with more time on the management of city departments and less time allocated to the City Council. The Analyst II works on special projects in support of the City Manager and Assistant City Manager.
Function Approx. %
Prepare for and Conduct Council Meetings and Interact with Council •Prepare agenda items, staff reports and supporting materials •Review agenda materials prepared by staff
•Prepare, review and rehearse presentations
•Brief Councilmembers and research and provide responses to questions
•Coordinate response and follow-up after Council meetings •Handle issues and concerns for Councilmembers and coordinate with departments on responses and actions
50%
Staffing Citizen Commissions and Committees
•Resident Study Committee
•Cannabis Task Force
•Public Arts Commission (ACM)
•Issues/Concerns related to other Commissions and Committees 5%
Manage Activities of City Departments
•Development of work plans to address Council goals
•Review departmental activities and service levels
•Address issues related to budgeting, personnel issues, resident or customer complaints, etc.
•Provide counseling, coaching and direction to department heads 25%
Community Relations
•Listen to and coordinate responses to resident and customer complaints, concerns, suggestions and needs
•Participate in City events, monitor social media and other sources of feedback from the community
10%
Regional Relations and Coordination
•Provide staffing to Councilmembers serving on regional 5%
committees
•Serve on committees with CVAG, CalCities and others
•Interact with City Managers and others from regional cities Miscellaneous
•Interact with the news media
•Review claims, lawsuits, etc
•Handle calendars, meetings and zoom calls, appointments, correspondence and research and reporting for self and Council 5%
City Clerk
The City Clerk is the local official for elections, local legislation, the Public Records Act, the Political Reform Act, and the Brown Act (open meeting laws). The State Government Code prescribes the basic functions of the City Clerk while the City Charter and Municipal Code provide the specific responsibilities along with procedures to follow. It is the responsibility of the City Clerk to ensure actions taken by the Council are in compliance with all statutes and regulations and that actions are properly executed, recorded and archived.
The City Clerk’s Department is made up of one full-time City Clerk and one full-time Administrative Assistant, that is shared with the City Manager and City Council for administrative functions. The office of the City Clerk is a service department which the City Council, all city departments, and the general public rely on for information regarding the operations and legislative history of the City. The City Clerk’s Department serves as the liaison between the public and City Council and provides related municipal services.
The following is a table of the major functions of the City Clerk’s Department. Many of the functions of the Department are time-sensitive and require completion during a prescribed time frame.
FUNCTION CITY
CLERK
ADMINISTRATIVE
ASSISTANT
City Council Agenda/Agenda Packet and Minutes
•Manage Future Agenda Items List with input from
the City Manager and Staff on a weekly basis
•Prepare and Publish Agenda and Agenda Packet
for all Regular and Special City Council Meetings
•Responsible for Minutes of all Regular and
Special Council Meetings
•Ensure all Government Codes/City Codes and
City Charter are followed related to the posting of
the Agenda and Notices
•Schedule the meetings with IT for all Regular and
Special City Council Meetings.
•Attend all Regular and Special City Council
Meetings
•Manage the Agenda Management Program
(template changes, troubleshooting and staff
assistance)
•Process all Resolutions, Ordinances and
Contracts that are approved by the City Council
35% 20%
maintaining all the legislative history of the City
Public Records Requests
•Must Complete/Review/Respond within 10 days of
receiving the request
•Monitor requests on a daily basis to ensure that
they are completed by prescribed law
•Work with all Departments related to questions
and concerns related to Public Records Requests
and the workflow of requests
•Manage the NextRequest Public Records Request
Platform
40% 5%
Commissions and Committees
•Responsible for the production of the Parks and
Community Events Commission, Public Arts
Commission, Finance Advisory Committee, Mobile
Home Fair Practices Commission and Cannabis
Task Force Meetings Agendas, Packets and
Minutes
•Attend all Regular and Special Parks and
Community Events Commission, Public Arts
Commission, Finance Advisory Committee, Mobile
Home Fair Practices Commission and Cannabis
Task Force Meetings
•Communicate with the Liaisons, Chairs and
Commissioners related to upcoming meetings,
etc.
•Maintain Current Rosters of all Commissions and
Committees
•Facilitate the application and interview process for
all Commissions and Committees
•Monitor Ethics Training for each Commissioner
and Committee Member
•Ensure all Government Codes are followed
related to vacancies and notices
•Maintain Commission/Committee Policy
Handbook
5% 15%
AB1234 and AB1661 Requirements
•Track the completion of Ethics Training and
Sexual Harassment Training of all Council
Members and Commissioners
•Maintain a log of those who have completed the
training
•Maintain files of certificates of completion
1%
FPPC Filings
•Filing Official for Campaign Statements for all
Candidates and Controlled Committees (these
forms are filed Semi-Annually and more frequent
during an election)
•Filling Official for Statement of Economic Interests
Forms for designated staff
2%
•Update Resolution designating staff every two
years
•Maintain logs of all Forms filed
•Maintain Files per the Records Retention
Schedule
Elections
•Conduct City Elections along with the County of
Riverside Registrar of Voters Office on even
numbered years (this would include everything
necessary to ensure a proper election is
conducted within the City)
•Conduct Special Elections as necessary (this
would include everything necessary to ensure a
proper election is conducted within the City)
1% .5%
Contracts/Recorded Documents
•Ensure Contracts are executed and provided to
the appropriate departments
•Ensure Contracts are retained
•Record and Maintain all Recorded Documents for
the City
5% 9%
Website
•Update City Clerk’s Department Page
•Update Commissions and Committees Page
•Maintain Transparency page
•Maintain Policies Page
•Make changes and edits as needed and when
capable
1%
Records Retention Schedule/File Room
•Maintain Records Retention Schedule
•Review/Approve Records for destruction
•Maintain City Clerk and other various City records
in File Room
5% .5%
Miscellaneous Items
•Publish various notices and required documents
on an ongoing basis
•Prepare Proclamations/Commendations and
Certificates upon request
•Maintain the Municipal Code/Supplements
•Provide support to the members of the City
Council, City Manager and Executive Staff
oSchedule Conferences and make travel
arrangements
oTrack/log expenditures and reimbursements
oReserve City Vehicles
oRSVP for committee meetings and events
oSchedule meetings for City Council with Staff
oSchedule meetings for City Manager and Staff
oSchedule meetings for City Council and
members of the public
oSchedule meetings for City Manager and
5% 50%
members of the public
oCoordinate catered lunch meetings for City
Council, City Manager and Executive Staff
oReceive public complaints via phone, in-
person and email for City Council and City
Manager
oCoordinate media interviews for City Council
•Administer the Oath of Office to all City Council
Members, Commissioners, Committee Members
and Employees
•Maintain Policy Handbook for the City Council
•Work with other Agencies and Liaisons related to
Council appointments and meetings
•Provide various clerical assistance to the City
Council, City Manager and City Clerk
oSignature requests
oLetters of support requests
oScanning and letter preparation
oBusiness cards and name plates
oOrder office supplies
oMail distribution
The percentages allotted in the table for each function and position may vary depending on the year, the time of year and whether or not there are hot topics in the Community, which will cause the amount of time to shift for both positions.
Human Resources
The Human Resources division operates with 3.75 employees, consisting of one (1) Human Resources Manager, one (1) Senior HR Specialist, one (1) HR Specialist, and one (1) HR Assistant who works at 75% time. While the budgeted FTE count is 3.5, the department has been able to increase the part-time HR Assistant's hours to .75 FTE by utilizing savings from other areas to support special projects.
The HR Department provides comprehensive services to all City employees, including full- time, part-time, retirees, volunteers, and interns. By maintaining alignment with the City's strategic plan, the department effectively plays a critical role in ensuring compliance with federal, state, and local regulations while managing key human resources functions.
The following are examples of the functions of the Human Resources Department:
Administrative &
Support
Document Management, Database Maintenance, General Support, File Maintenance, Employee Recognition
Benefits &
Enrollment
Benefits Administration, Leave Management, HRIS Maintenance, Open Enrollment, New Hire Benefits, Retiree Management
Labor Relations
Negotiations, Policy Development, Grievance Management, Labor Compliance, EE Relations
Recruitment, &
Classification
Full-cycle recruitment, Candidate Screening, Onboarding Coordination, Position Control, Job Descriptions, Job Classification Risk
Management
WC case management, Wellness Programs, Risk Management
Training &
Development
Required Training Tracking, Professional Development, Compliance Training, Leadership Programs, Skills Development
The following is a representation of the functions each classification in the Human Resources Department manages. The percentages allotted in the table below vary depending on the year, the time of year, and whether or not there is a special project that will cause the amount of time to shift.
Function HR Manager Sr. HR
Specialist
HR Specialist HR Assistant
Strategic Planning &
Leadership
35%
-Department
strategy
-Budget oversight
-Executive
reporting
Program Oversight
& Compliance
20%
-Benefits
oversight
-Recruitment
oversight
-Policy
Development
Benefits &
Enrollment
45%
-Program
Administration
-Open Enrollment
-Complex cases
-FMLA/ADA
10%
-Basic
processing
-New hire
orientation
20%
-Processing
support
-Data entry
Recruitment &
Classification
10%
-Classification
studies
55%
-Full-cycle
recruitment
-Position control
-Classification
Studies
30%
-Application
processing
-Scheduling
Labor Relations 25%
-Lead
negotiations
-Final resolution
-Grievance
handling
-Meet & Confer
20%
-Historian
-Assist with
negotiation
-Interpretations
Risk Management 5%
-WC Claims
Management
10%
-Program
coordination
-Complex cases
Training &
Development
5%
-Strategy
-Program
approval
5%
-Program
development
-Delivery
20%
-Coordination
-Records
-Program
development
-Delivery
Administrative/Office
Support
10%
-Staff supervision
-Operations
10%
Records
-Reports
(Benefits)
15%
-Records
-Reports
(Employment)
-Salary
Schedule
Maintenance
50%
-Filing
-EE Recognition
-Quarterly
Meeting
-General
support
TOTAL 100% 100% 100% 100%
Communications and Events
Communications and Events Manager
This position has two main job functions of managing the City’s communications and the special events produced by the City and third parties. Now that the Events & Recreation Coordinator is on board, the distribution of job functions has dramatically improved, with 50% of the time on Events and 50% on Communications.
On the communications side, the manager is responsible for video messaging, media relations, social media posts and oversight, city and local business promotions, speech and script writing, and production of the city news, the fall and spring resident mailers, annual publications in Palm Springs Life magazine, annual business conferences’ script and video production, and the City’s weekly newsletter.
The manager is also responsible for media relations involving communicating and representing the City’s viewpoint on important matters for television, social media, and newspaper outlets. Each day, the manager posts and/or reviews comments on social media posts from constituents to understand and report to the city manager community sentiments and determine if any comment reported violates our social media policy.
On the events side, the manager is responsible for working with the City Council, community stakeholders, and businesses to create, plan, organize, and implement City events or assist with City sponsored events. Those have included the city’s three signature events – the Cathedral City Hot Air Balloon Festival, Taste of Jalisco, and Cathedral City LGBT+ Days.
Other sizable events include Snow Fest, Halloween Spooktacular, Tastes & Sounds of Cathedral City, and the State of the City that requires significant speech and script writing as well as video production. The city also participates in other events such as Palm Springs Pride, Palm Springs International Film Festival, Mary Nutter Collegiate Classic, Kids Summer Movies Program, Visit GPS Restaurant Week, and the CCHS Homecoming Parade. Besides the implementation, each of the city events requires significant marketing communications, video production, webpage design and messaging, print collateral, social media messaging, managing sponsorships, ticket sales, vendor contracting, and media relations.
Additionally, the Communications and Events Manager continues to play an active role with booking and marketing the Cathedral City Community Amphitheater. This includes implementing a new marketing plan/strategy, determining equipment and amenities that should be added for the best use of the facility. This has also included working with local businesses and the city attorney to produce contracts that promote facility rental, sponsorships, and operations of the concession stand. Additional work was completed to develop professional service contracts for sound/lighting technician as well as operations for special events.
Events Coordinator
Under administrative direction of the Communications & Events Manager, the Events Coordinator performs a wide variety of tasks related to special events, communications, community relations, as well as special projects assigned by the Communications & Events Manager. The coordinator plans and coordinates internal and strategic external activities, events and operations and assists as a communications link to the public and news media; coordinates activities and serves as liaison with City staff, outside agencies, and the general public.
•Works with Communication & Events Manager to plan, implement and operate all City special events, as well as any third-party special events. •Assist graphic designer/webmaster to ensure all events are properly advertised on a variety of communication mediums such as electronic billboard, pedestrian kiosk, airport kiosk, auto center billboard, Spring/Fall mailers, and banners at our local parks.
•Collaborate with two amphitheater brokers in providing planning tours and working with them to get Special Use Permits to City Council.
•Work with Communication & Events Manager to maintain calendar of events. •Assist as needed with video shoots, social media, and the City’s website. •Understand and receive training on how to turn off irrigation, power usage, water systems, AV systems, etc.
•Partners with other city departments to implement festival safety protocols at events. •Plans for potential scenarios that could impact the integrity of the event. •Manages contact database of vendors, event planners, entertainers/agents, and sponsors.
•Understands, selects, negotiates, and contracts with culturally appropriate entertainment for City’s special events.
•Coordinates with City’s Risk Manager to mitigate potential litigation related to special events.
•Obtains appropriate outside agency permits for City special events.
Webmaster/Graphic Designer
Webmaster: The City has 12 unique websites. CathedralCity.gov is the City’s governmental website that has information of City Government, departments, and general city information.
This website is hosted off-site by Granicus. The webmaster is responsible for maintaining the general appearance of the site as well as confirming content and appearance meets City web standards as well as legal standards for visual appearance.
Other city websites are hosted on City servers where staff maintain the displayed data as well as the coding making up the website. The 11 websites are:
•DiscoverCathedralCity.com, the City’s main website for news and information •CathedralCityPolice.com
•JoinCathedralCity.org, the Human Resources website
•CathedralCityAmp.com, the newest site promoting the Community Amphitheater •CathedralCitySisterCities.com, created for our sister City Committee •CathedraCityPublicArts.org
•Event specific sites:
oSnowfest.us
oTasteofJalisco.com
oCathedralCityLGBTDays.com
Maintaining these websites includes:
•Keeping the site software updated
•Maintaining Search Engine Optimization (SEO) so the pages are Google searchable •Keeping plugins updated
•Running weekly security scans on the sites
•Receiving and investigating notices from the sites as to attempted site breeches and hacks
•Maintaining and tracking usage data of all sites
•Publishing Press Releases for CCPD
•Business notification for Economic Development
The position also provides design, subscriber maintenance and weekly sending of the Weekly Newsletter with 2000+ subscribers.
A system-wide search and replace of old or wrong information on our websites has begun.
Working with all departments, the webmaster has begun a data refresh of CathedralCity.gov.
A page-by-page review of the site and updating forms and pages. A search for old logos in forms has also begun.
Graphic Designer: Duties relating to graphic design for the City are mainly related to Communications and Events but can reach to all departments of the City. Much of the time spent is in support of the various events. Creating Logos for the events, designing various media for the events including posters, postcards, banners, brochures, program booklets, newspaper and magazine advertising, billboards, and digital advertising.
The Graphic Designer also maintains a library of graphics and sponsor and business logos used during promotion of the events. These logos are typically print ready and large enough for high quality reproduction. If a business does not have such a logo, they must be recreated to meet standards. He also maintains the City Photos library of Images taken in Cathedral City.
The amount of graphic design for our festivals and events has returned to normal levels as the pandemic era subsides. He has designed several banners, posters, signs, and digital graphics for print and digital billboards for Lamar, Auto center and the City Downtown Digital Billboard.
82 custom sponsor banners were designed and formatted for printing, promoting local businesses for the Downtown Banner Program.
He has also worked with Economic Development to design and create Offering brochures for the 13.5- and 5-acre parcels downtown. These are 20-page documents full of exhibits, photos, and maps of the two projects to give prospective buyers information relating to each site.
Information Technology Department
The Information Technology (IT) Division is responsible for management, support, securing of technology infrastructure, information systems hardware and software, telecommunications, and geographic information systems. It provides leading edge technology and related services for utilization by various departments of the city.
Special services include establishing and maintaining:
•Network infrastructure and support system
•Wireless infrastructure
•Database and internet technologies
•System Recovery Plan
•Server and desktop computer systems, printers, and laptops •Computer hardware and software standards and support
•Enterprise Business Applications
•Communications and collaboration systems
•Security systems design and support
•Surveillance Systems
•Physical Access controls
•System auditing and investigations
•Geographic information systems/Maps
•Application and Web development
•Cloud Technology Services
•Audio/Video Technologies for Council and Commission Meetings •Public Safety dispatching and mobile computing technologies
Currently the IT division is staffed by Chief Technology Officer, Senior Network Engineer, Enterprise Systems Analyst, GIS Analyst, one full time and one part-time IT Technicians.
The division also has a part-time consultant for Audio/Video Live productions. Work depends upon the specialty, though there is often some overlap. The IT Department serves all city employees and supports all technology systems.
The core functions of the IT division include:
•Infrastructure Management: Overseeing the organization’s hardware, software, servers, and networks to ensure everything operates reliably and securely.
•Technical Support and Helpdesk: Providing assistance to employees or end-users to resolve technical issues related to devices, software, or connectivity.
•System Administration: Ensuring that the organization’s systems, databases, and networks are properly configured, maintained, and updated.
•Cybersecurity: Protecting the organization’s data and systems from cyber threats through firewalls, encryption, access controls, and monitoring for potential vulnerabilities.
•Software Development and Maintenance: Developing and maintaining custom software applications or working with third-party software to meet the needs of the business.
•Data Management and Backup: Ensuring proper storage, backup, and recovery of data to avoid data loss and enable business continuity.
•IT Strategy and Innovation: Evaluating and implementing new technologies to improve efficiency, reduce costs, and support business growth.
•Compliance and Governance: Ensuring that the organization’s IT operations comply with industry standards, regulations, and policies related to data privacy and security.
Summary of Positions and Functional Roles:
Positions Functions
Chief Technology Officer ▪IT Operations and Staff Management ▪Project Management
▪IT Budget planning and management
▪Implement IT policies and compliance
▪Design and Implement IT solutions
▪Provide Technical support
▪Implement and manage IT Security
▪Research Technologies
Senior Network Engineer ▪Provide Technical Support
▪Manage Backups
▪Server and Network Maintenance
▪Desktop/Server/Network Security updates
▪Configure and Implement Networking systems
▪Audio/Video Broadcasting/Streaming Support
▪Research Technologies
Enterprise Systems
Analyst
▪Provide Technical Support
▪Manage and maintain ERP and EPL systems
▪Project Management of Enterprise Applications
▪Manage Databases and web applications
▪Implement and test Enterprise applications
▪Audio/Video Broadcasting/Streaming Support
▪Research Technologies
Geographic Information
Systems (GIS) Analyst
▪Provide GIS Technical Support
▪Develop and maintain GIS data layers
▪Develop and update GIS web-based systems
▪Manage GIS Databases and GIS Servers
▪Offsite Survey Streets, Addresses, Hydrants
▪Research Technologies
▪Provide GIS Software training
IT Technician (1,5 FTE) ▪Provide Technical Support
▪IT Helpdesk
▪Manage and update desktops and laptops
▪Implement and test hardware/software
▪Surveillance system maintenance
▪Audio/Video Broadcasting/Streaming Support
▪Research Technologies
FISCAL IMPACT:
The original published budget for the City Manager department (all divisions) for FY 24-25 was $5,857,847. The total amended budget for the City Manager department (all divisions) for FY 24-25 reflecting amendments through 12-31-2024 is $6,056,729.
FIVE-YEAR STRATEGIC PLAN:
N/A
ATTACHMENTS:
Presentation Staffing and Budget Analysis City Manager’s Department Presentation Proposed Special Events FY 2026 FY 2027
Staffing and Budget
Analysis
City Manager
Department
Council Workshop
February 19, 2025
City Organization
City Council
City Manager
Assistant City
Manager
IT
Financial
Services
Public Works
Community &
Economic
Development
City Clerk Communications
& Events
Human
Resources Police Fire
City Manager Department
City Manager
City Clerk Human
Resources Communications
Assistant City
Manager
Analyst II (50%) IT
City Manager Department
FY13-14
FY20-21
COVID
FY22-23
Adopted
FY24-25
Authorized
Change from
13-14
City Clerk 1.50 2.00 1.50 2.00 2.00
City Manager 2.00 1.00 2.00 2.50 .50
Communications and
Events 0.00 1.50 2.00 3.00 3.0
Human Resources 2.50 3.00 3.00 3.50 1.0
Information Technology 2.12 4.00 5.00 5.50 3.38
City Manager Total 8.12 11.50 13.50 16.50 103%
City Manager
Functions Prepare for and Conduct
Council Meetings 50%
Staffing Citizen Commissions
and Committees 5%
Manage Activities of City
Departments 25%
Community Relations
10%
Regional Relations and
Coordination 5%
Miscellaneous
5%
Assistant City Manager
Functions Prepare for and Conduct
Council Meetings 20%
Staffing Citizen Commissions
and Committees 15%
Manage Activities of City
Departments 40%
Community Relations
10%
Regional Relations and
Coordination 10%
Miscellaneous
5%
City Manager Department
• Maintains Community Assistance Program small-dollar grants to non-profits at $70,000 and direct contributions to:
• Senior Center - $100,000
• Boys and Girls Club - $50,000
• CVRM Homeless Services - $50,000
• CVAG Regional Housing First - $125,000 (an increase of $25,000) • Council district improvement funds maintained at $30,000; Community Assistance at $5,000
• Funding for a community satisfaction survey in late 2025 prior to January 2026 strategic planning session $50,000
• Arts Commission grants program remains funded at $20,000 in the General Fund and:
• Arts Commission - Maintenance Fund $30,000
• Art Commission Activities and Events $10,000
• Staffing requests: Additional 25 hrs. IT Technician; 10 hrs. For HR Assistant.
City Manager Department
• Sponsorships (examples from FY 23/25 and FY 24/25) - Budget at $25,000 • SCRAP Gallery – Dia de los Muertos event
• Agua Caliente Band of Cahuilla Indians – Milanovich Memorial Hike • Cathedral City Senior Center Gala
• Harvey Milk Breakfast
• County of Riverside Business Conference
• Regional Access Project Foundation – Senior Inspiration Awards • Transgender Health and Wellness Center – Transgender Day of Remembrance • Palm Springs Air Museum Gala
• The Center – Center Stage Gala
• La Quinta State of the City
• Palm Springs International Film Festival - $75,000
City Clerk
City Clerk (1)
Administrative
Assistant (1)
City Clerk's
Department
Functions
City Council
Agenda,
Packets and
Minutes Public
Records
Requests
Commission
&
Committees
AB1234 &
AB1661
Requirements
FPPC Filings
Elections
Contracts
Recorded
Documents
Website
Records
Retention
Schedule &
File Room
Misc.
City Clerk Functions
FUNCTION PERCENTAGE
CITY CLERK
PERCENTAGE
ADMINISTRATIVE
CLERK
City Council Agenda/Agenda Packets & Minutes 35 20
Public Records Requests 40 5
Commissions and Committees 5 15
AB1234 and AB 1661 Requirements 1
FPPC Filings 2
Elections 1 .5
Contracts/Recorded Documents 5 9
Website (City Clerk's Page) 1
Records Retention Schedule/File Room 5 .5
Support to City Council & City Managers Office 5 50
City Clerk
Initiatives for FY 2025/2026 and FY 2026/2027
• Citywide Records Management Program. A
Citywide Records Management Program will
allow for better access to records, save on
storage space and offer a trusted electronic
searchable format. This is a long- term project
that will take several years to complete based on
staffing and budget restraints.
Goal D Objective: Cathedral City
continually focusses on improving
service delivery and customer
experiences by successfully
leveraging technology and creative
initiatives to improve public services,
public safety, and stimulate economic
growth.
• The preparation and running of an efficient and
legal General Municipal Election in November 2026
for Council Districts 3, 4, 5 and the Citywide City
Treasurer.
2026 General Municipal
Election
Human Resources
HR Manager
(1)
Sr. HR
Specialist (1)
HR Specialist
(1)
HR Assistant
(.75)
EE Life Cycle
214 EE’s
14 Depts.
161 Retirees)
Attraction
Recruitment
Onboarding
Development
Retention
Separation
HR Function Time Allocation
Recruitment & Classification
Full-cycle recruitment, Classification studies, Position control, Onboarding coordination Staff allocation: Combined from HR Specialist (55%), HR Assistant (30%), Sr. HR Specialist (10%) 25%
Benefits & Enrollment
Benefits administration, Leave management, FMLA/ADA, Open enrollment Staff allocation: Primary Sr. HR Specialist (45%), with HR Assistant (20%) and HR Specialist (10%) support 20%
Administrative & Support
Records management, Reports, General support, Employee recognition Staff allocation: Major HR Assistant role (50%), with contributions from all positions 15%
Labor Relations
Negotiations, Contract interpretation, Grievance management, Meet & Confer Staff allocation: Split between HR Manager (25%) and Sr. HR Specialist (20%) 15%
Strategic Planning & Leadership
Department strategy, Budget oversight, Policy development Staff allocation: Primarily HR Manager function (35%)
10%
Training & Development
Program development, Delivery, Coordination, Records management Staff allocation: Led by HR Specialist (20%), with Manager and Sr. Specialist oversight 10%
Risk Management
Workers' compensation, Safety programs, Complex case management Staff allocation: Split between Manager (5%) and Sr. HR Specialist (10%) 5%
Human Resources Functions
• GOAL A - Initiatives
• Class and Compensation Study
• Recruitment & Talent Development
• Benefits & Wellness
• Professional Development
• Employee Relations
• Labor Relations & Compliance
Goal A
Objective: Through diversity,
equity, and inclusion driven employee
programs and experiences, Cathedral
City is the employer of choice with a
workforce that is engaged, motivated,
and respected public stewards.
5 Yr. Strategic Plan Goals for HR
• GOAL D - Initiatives
• Technology & Process Improvement
• Improve virtual engagement opportunities for employees and job applicants
• Expand HR Enterprise Resource Planning (ERP) portal capabilities • Conduct a Comprehensive review of the Human Resources website for enhanced accessibility and usability
Goal D
Objective: Cathedral City
continually focusses on improving
service delivery and customer
experiences by successfully
leveraging technology and creative
initiatives to improve public services,
public safety, and stimulate
economic growth.
Communications and Events
Communications and Events Manager – Communications 50%Communications and Events Manager – Communications 50% • Video messaging
• Media relations
• Social media posts and oversight
• City and local business promotions
• Speech and script writing and production of the city news • Fall and spring resident mailers
• Annual publications in Palm Springs Life magazine
• Annual business conferences’ script and video production • City’s weekly newsletter
Communications and Events
Communications and Events Manager – Events 50%Communications and Events Manager – Events 50% • Create, plan, organize, and implement City events or assist with City sponsored events • Three signature events:
• Cathedral City International Hot Air Balloon Festival • Taste of Jalisco Festival
• Cathedral City LGBT+ Days
• Other events:
• Snow Fest, Halloween Spooktacular
• Tastes & Sounds of Cathedral City
• State of the City that requires significant speech and script writing as well as video production • Greater Palm Springs Pride, Palm Springs International Film Festival • Mary Nutter Collegiate Classic, Kids Summer Film Series, Visit GPS Restaurant Week • Harvey Milk Breakfast, Coachella Valley Battle in the Desert, CCHS Homecoming Parade • Each event requires marketing communications, video production, webpage design and messaging, print collateral, social media messaging, managing sponsorships, ticket sales, vendor contracting, and media relations
Communications and Events
Communications and Events Manager – Amphitheater Communications and Events Manager – Amphitheater • Continue to evaluate equipment and amenities needed
• Update/renew contracts for promotion of facility rental, sponsorships, and concession operations
• Developed a professional service contract for sound/lighting technician • Transitioned the Special Use Permit (SUP) application process completely online
• Implement new marketing plan designed to increase awareness for the venue and attract more third-party events
Communications and Events
Webmaster/Graphics DesignerWebmaster/Graphics Designer
• Develop and maintain City websites:
• DiscoverCathedralCity.com, the City’s main website for news and information • CathedralCity.gov, government and general City information • CathedralCityPolice.com
• JoinCathedralCity.org, the Human Resources website
• CathedralCityAmp.com, the newest site promoting the Community Amphitheater • Event specific sites:
• Snowfest.us
• TasteofJalisco.com
• Tastes & Sounds of Cathedral City website
• CathedralCityLGBTDays.com
Communications and Events
Webmaster/Graphics DesignerWebmaster/Graphics Designer
• Website maintenance includes:
• Revamping Discover Cathedral City
• Keeping the site software updated
• Keeping plugins updated
• Working with IT to conduct security scans on the sites • Receiving and investigating notices from the sites as to attempted site breeches and hacks
• Maintaining and tracking usage data of all sites
• Publishing Press Releases for CCPD
• Design, subscriber maintenance and weekly sending of the Weekly Newsletter with 2000+ subscribers.
Communications and Events
Webmaster/Graphics DesignerWebmaster/Graphics Designer
• Graphic Design duties include:
• Creating Logos for the events
• Designing various media for the events including posters, postcards, banners, brochures, program booklets, newspaper and magazine advertising, billboards and digital advertising
• Maintains a library of graphics and sponsor and business logos used during promotion of the events
• If a business does not have such a logo, they need to be recreated to meet standards
• Maintains the City Photos library of images taken in Cathedral City. • 3d rendering and design - 3d modeling was used in the design of things like the Amphitheater and visualizing future improvements
Communications and Events
EventsEvents & Recreation & Recreation Coordinator (Full-Time) Coordinator (Full-Time) • Work with Communication & Events Manager to plan, implement and operate all City special events, as well as any third-party special events. • Assist graphic designer/webmaster to ensure all events are properly advertised on a variety of communication mediums (electronic billboard, pedestrian kiosk, airport kiosk, auto center billboard, Spring/Fall mailers).
• Collaborate with third-party applicants to provide site tours, answer venue questions, and work with them to get Special Use Permits in the online system. • Work with Communication & Events Manager to maintain calendar of events on DiscoverCathedralCity.com.
• Assist as needed with video shoots, social media, and the City’s website.
Communications and Events
Events & Recreation Coordinator (Full-Time)
• Understand and receive training on how to turn off irrigation, power usage, water systems, AV systems, etc.
• Leads the City's internal Events Committee to create special celebrations and smaller events such as Employee Appreciation Day, Hispanic Heritage Month potluck, Holiday Party, etc.
• Partner with other city departments to implement festival safety protocols at events.
• Manages contact database of vendors, event planners, entertainers/agents, and sponsors.
• Understands, selects, negotiates, and contracts with culturally appropriate entertainment for City special events.
• Obtains appropriate outside agency permits for City special events.
Information Technology
The Information Technology (IT) Division is responsible for management, support, and securing of technology
infrastructure, information systems hardware and software, telecommunications, and geographic information systems. IT provides the leading-edge technology and related services for utilization by various departments of the City.
2/19/2025 9:13 PM
Hardware and
Software
Standards
Computer
Systems
Mobile Devices
Wired and
Wireless
Networks
Applications and
Databases
Communications
and
Collaboration
Cybersecurity
Internet
and Cloud
Technology
Geographic
Information
Systems
Disaster
Recovery
Physical Access
Controls
Audio/Video
Technologies
Establish and Maintain
IT Department Core Functions
2/19/2025 9:13 PM
Infrastructure Management
“Ensure everything operates reliably and securely.”
Technical Support and Helpdesk
“Providing assistance to technical issues.”
System Administration
“Properly configured, maintained, and updated.”
Cybersecurity
“Protecting the organization’s data and systems from cyber threats.” Software Development and Maintenance
“Software applications to meet the needs of the business.” Data Management and Backup
“Avoid data loss and enable business continuity.”
IT Strategy and Innovation
“Improve efficiency, reduce costs, and support business growth.” Compliance and Governance
“Comply with standards and policies related to data privacy and security.” IT Org Chart
2/19/2025 9:13 PM
Assistant City
Manager
Chief
Technology
Officer
Senior Network
Engineer
Enterprise
Systems
Analyst
Geographic
Information
Systems
Coordinator
IT Technician
(1.5 FTE)
Summary of Positions and Functions
2/19/2025 9:13 PM
Chief Technology Officer
IT Operations and Staff Management
Project Management
IT Budget planning and management
Implement IT policies
Design and Implement IT solutions
Provide Technical support
Implement and manage IT Security
Research Technologies
Senior Network Engineer
Provide Technical Support
Manage Backups
Server and Network Maintenance
Desktop/Server/Network Security updates
Configure and Implement Networking systems
Audio/Video Broadcasting/Streaming Support
Research Technologies
Enterprise Systems Analyst
Provide Technical Support
Manage and maintain ERP and EPL systems
Project Management of Enterprise
Applications
Manage Databases and web applications
Implement and test Enterprise applications
Audio/Video Broadcasting/Streaming Support
Research Technologies
Geographic Information Systems (GIS)
Analyst
Provide GIS Technical Support
Develop and maintain GIS data layers
Develop and update GIS web-based systems
Manage GIS Databases and GIS Servers
Offsite Survey Streets, Addresses, Hydrants
Research Technologies
Provide GIS Software training
IT Technician (1.5 FTE)
Provide Technical Support
IT Helpdesk
Manage and update desktops and laptops
Implement and test hardware/software
Surveillance system maintenance
Audio/Video Broadcasting/Streaming
Support
Research Technologies
I T Master Plan Budget Requests
Year Amount Description
2026 $30,240 Microsoft 365 ID Management and Security
2026 $150,000 Firewall Upgrade
2026 $85,000 Managed Detect and Response/Vulnerability
Scanning Services
2026 $100,000 Server Room UPS Upgrade
2026 $50,000 Tyler Implementation Consulting Services
2027 $30,240 Microsoft 365 ID Management and Security
2027 $85,000 Managed Detect and Response/Vulnerability
Scanning Services
2027 $50,000 Tyler Implementation Consulting Services
Staffing and Budget
Analysis
City Manager
Department
Council Workshop
February 19, 2025