ANNUAL
REPORT
2024
MICHAEL CONTRERAS
FIRE CHIEF
CATHEDRAL CITY FIRE & EMS
CATHEDRAL CITY FIRE & EMS
FIRE CHIEF MICHAEL CONTRERAS
Of Contents
Table
01 MISSION, VISION, VALUES & MOTTO
PAGE 4
02 CATHEDRAL CITY LEADERSHIP
PAGE 5-6
10 EMERGENCY MEDICAL SERVICES
PAGE 26-31
08 FIRE PREVENTION
PAGE 21-22
05 CCFE STAFF
PAGE 13-14
09 FIRE SUPPRESSION
PAGE 23-24
06 YEAR IN REVIEW
PAGE 15-17
03 A MESSAGE FROM THE CHIEF
PAGE 8
ADVANCING OP. EXCELLENCE 07 PAGE 18-19
DEPARTMENT OVERVIEW 04 PAGE 9-12
11 TECHNICAL RESCUE
PAGE 32
12 HAZARDOUS MATERIALS
PAGE 33
20 ACKNOWLEDGEMENTS
PAGE 48
18 CFAI ACCREDITATION
PAGE 45
15 COMMUNITY RISK REDUCTION
PAGE 38-39
19 GOALS FOR 2025
PAGE 46
16 COMMUNITY ENGAGEMENT
PAGE 40-42
13 WILDLAND FIRE
PAGE 34
PROMOTIONS & AWARDS 17 PAGE 43-44
TRAINING 14 PAGE 35-37
21 DEPARTMENT INFORMATION
PAGE 50
MISSION, VISION, VALUES &
MOTTO
CATHEDRAL CITY FIRE & EMS
OUR MISSION
Protecting the lives, property, and environment of our
community by serving the community with compassion and
respect.
OUR VISION
As a community and data focused partner, Cathedral City Fire & EMS will continue to strive for excellence by exceeding the expectations of professional and respectful services,
leadership, and accountability. We will continue to improve the well-being of our fire department family through diversity and inclusiveness; respecting our past while planning for our shared future, being the premier fire department in the Coachella Valley.
OUR VALUES
Integrity, Diversity, Excellence, Accountability, and Leadership
OUR MOTTO
Serving your family with purpose, kindness, and respect.
CATHEDRAL CITY LEADERSHIP
On behalf of Cathedral City Fire & EMS, we extend our deepest gratitude to the Cathedral City Council and City Management for their unwavering support, leadership, and vision. Your commitment to fostering a safe, thriving community empowers us to serve with excellence and innovation.
Your dedication to providing the resources and strategic guidance necessary for our growth and success has been
instrumental in achieving our goals. From supporting the addition of a third ambulance to enhancing training programs and community engagement initiatives, your leadership
ensures we can meet the needs of our residents and build a stronger, safer Cathedral City.
We look forward to continuing our partnership as we strive for excellence and innovation in service to our community.
CATHEDRAL CITY LEADERSHIP
CITY COUNCIL
ERNESTO GUTIERREZ
COUNCILMEMBER
DISTRICT 4
MARK CARNEVALE
COUNCILMEMBER
DISTRICT 3
NANCY ROSS
MAYOR
DISTRICT 2
RAYMOND GREGORY
MAYOR PRO TEM
DISTRICT 5
RITA LAMB
COUNCILMEMBER
DISTRICT 1
CITY MANAGEMENT
CHARLIE McCLENDON
CITY MANAGER
ANNE AMBROSE
ASST. CITY MANAGER
As we close 2024, I am proud to share Cathedral City Fire & EMS’ accomplishments, which reflect our commitment to excellence and community service. This year, we made significant progress in all areas of our mission, ensuring a safer and more resilient community.
We achieved candidate status for CPSE accreditation and completed the goals of our 2023- 2026 Strategic Plan. Our customer service efforts included delivering bilingual life-saving programs, conducting over 1,200 fire safety and construction inspections, and increasing EMS transports by 23% with the addition of a third ambulance. Initiatives like the Lock Box and File of Life programs enhanced public safety, while the citizen self-service portal streamlined plan reviews.
Our focus on professional development led to over 1,100 hours of hazmat training and an increase in annual training hours from 10,936 in 2022 to 25,980 in 2024. We launched an Actor/move up program for internal growth, we certified four of our personnel as State Fire Instructors, and promoted members to leadership roles, strengthening our team’s expertise.
Community engagement remained a priority. We participated in events such as the Open House & Pancake Breakfast. Programs like Teen CERT, smoke alarm installations, and public service announcements further connected us with the community and residents, while addressing critical safety needs.
A MESSAGE
FROM THE CHIEF
Operational improvements included reducing turnout times by 44 seconds (42%) - over three years and lowering average response times to 6 minutes and 14 seconds. Ambulance
billing revenue rose by 90% (FY22 - FY24), reaching $3.6M in FY24, thanks to policy updates and increased efficiency.
Wellness initiatives provided gyms at all stations, $157,000 for health evaluations, and a second set of turnout gear for personnel, enhancing safety and work-life balance.
Looking ahead, we aim to complete CPSE accreditation, fully implement Measure W, expand leadership training, and
introduce a Community Feedback Survey. We remain
committed to innovation, efficiency, and service excellence.
Thank you to our dedicated team and community for your
support. Together, we will continue building a safer, stronger Cathedral City.
CATHEDRAL CITY FIRE & EMS
DEPARTMENT
OVERVIEW
The City of Cathedral City was incorporated in 1981
and is located in Riverside County, in the heart of
the Coachella Valley. Cathedral City Fire & EMS is
an all-risk, all-hazard, career fire department that
serves a population of approximately 55,000
residents, covering 21.8 square miles. The
department is dedicated to protecting lives,
property, and the environment, and continues to
play a vital role in maintaining the safety and wellbeing of the community.
Cathedral City Fire & EMS provides a wide range
of services to the community, including fire
suppression, emergency medical services (EMS),
hazardous materials response, technical rescue,
fire investigations, and community risk reduction
and education programs. In 2023, the daily
minimum staffing included 16 personnel with
seven “front-line” apparatus in service daily: three
engines, three medic units, and one command
vehicle. Additionally, the department operates
from three strategically located fire stations to
ensure timely and effective responses.
FISCAL YEAR
2024
OPERATING
BUDGET
$13.5M
ORGANIZATIONAL CHART
DEPARTMENT OVERVIEW
Cathedral City Fire & EMS operates
from three strategically located fire
stations to provide efficient coverage
to the community. Cathedral City
Fire & EMS (CCFE) has a proud
history of delivering progressive and
essential services to its residents. The
department was established in 1981
and has since evolved to meet the
growing needs of Cathedral City.
Starting with modest resources, the
department has expanded to
include a full range of fire and
emergency services, reflecting its
commitment to public safety and
service excellence.
Today, CCFE is an all-risk, all-career
fire service organization driven by a
culture of continuous improvement.
The department is staffed by 16
dedicated professionals each day
who ensure the safety and wellbeing of the community. In 2024, CCFE achieved candidate status in
the accreditation process with the
Center for Public Safety Excellence
(CPSE), highlighting its unwavering
dedication to providing exceptional
service and maintaining the highest
standards in all aspects of its
operations.
CATHEDRAL CITY FIRE & EMS
DEPARTMENT OVERVIEW
CATHEDRAL CITY FIRE & EMS
In 2024, Cathedral City Fire & EMS made
significant strides in expanding our capacity
to meet the growing needs of our community.
This year marked several key enhancements
that strengthened our operations and
services:
New Ambulance Addition
The deployment of a new ambulance
significantly improved our response
capabilities. By reducing hospital
turnaround time and increasing availability
for emergency calls, this addition has
enabled us to better serve the community
efficiently and effectively.
Improved EMS Transport Volume
EMS transports have increased by 23%
since 2022, with 4,973 transports recorded
in 2024 compared to 4,046 in 2022. This
growth underscores the department's
ability to meet rising demands and ensure
timely medical care for the community.
Increased Call Volume
The department also responded to a total
of 7,842 calls for service in 2024,
representing a 6.98% increase from the
previous year, further highlighting the
growing reliance on our services.
Enhanced Facilities and Resources
Investments in station infrastructure and
the addition of advanced equipment have
further elevated our operational readiness
and ability to respond to emergencies.
These advancements reflect our department’s
ongoing commitment to proactive planning,
operational excellence, and the safety and
well-being of the Cathedral City community.
GRANTS & FUNDING
Cathedral City Fire & EMS secured critical funding through grants in 2024 to enhance safety, preparedness, and operational capabilities.
These grants enable the department to serve the community more effectively and ensure a safer future.
Local Hazard Mitigation Plan
FEMA: $149,631.00
OES (Office of Emergency Services): $49,877.00
FEMA: $7,896.00
Supports disaster risk reduction efforts.
Wellness and Safety
FEMA: $154,607.27
Promotes personnel wellness and safety programs.
Car Seat Safety
Office of Transportation Safety: $45,650
Enhances child passenger safety education.
Community Emergency Response Team (CERT)
Office of Emergency Services: $25,000
Improves community disaster preparedness.
KEY GRANTS AWARDED
DEPARTMENT OVERVIEW
CATHEDRAL CITY FIRE & EMS
COMMAND STAFF
CATHEDRAL CITY FIRE & EMS
MICHAEL CONTRERAS
FIRE CHIEF
STEPHEN TUMIR
DEPUTY FIRE CHIEF
LYNNE PIVAROFF
FIRE MARSHAL
BATTALION CHIEFS &
ADMIN STAFF
CATHEDRAL CITY FIRE & EMS
SANDY RAMSEY-WOODS
ADMIN ASSISTANT II
HARVEY CALDERON
FIRE INSPECTOR
LUIS PINON
ANALYST I
ROBERT WILLIAMS
BATTALION CHIEF
CRAIG SANBORN
BATTALION CHIEF
BRANDON RIGAUD
BATTALION CHIEF
CATHEDRAL CITY FIRE & EMS
CALL ANALYSIS
TOTAL CALL VOLUME
INCREASE FROM 2023
6.98%
OF INCIDENTS REQUIRED
EMERGENCY RESPONSE
93%
AVERAGE RESPONSE TIME
TO ALL TYPES OF
EMERGENCY INCIDENTS
6:14
Cathedral City Fire & EMS responded to a total of
7,842 calls for service in 2024, representing a
6.98% increase from 2023.
Approximately 79.3% of calls were for emergency
medical services (EMS), with 2.4% related to fire
incidents.
Station 2 responded to the highest percentage of
incidents, handling 3,090 calls (39.4%), followed by
Station 1 with 2,615 calls (33.3%) and Station 3 with
2,137 calls (27.3%). Together, Stations 1 and 2
accounted for 71.7% of all incidents.
Of the total 7,842 calls for service, 7,323 required
emergency response. The average response time
for all types of emergency incidents was 6 minutes
and 14 seconds.
YEAR IN REVIEW
CALL VOLUME ANALYSIS
7,842
TOTAL INCIDENTS
YEAR IN REVIEW
2024 INCIDENT BREAKDOWN
CATHEDRAL CITY FIRE & EMS
FIRE INCIDENTS
191 EMERGENCY MEDICAL
INCIDENTS
6,218
HAZARDOUS
CONDITION (NO FIRE)
61 SERVICE CALLS
644
FALSE ALARM CALLS
267
GOOD INTENT CALLS
457
SEVERE WEATHER &
NATURAL DISASTER
1 OVERPRESSURE,
EXPLOSION, OVERHEAT
3
2,615
INCIDENTS
5,466
UNIT
RESPONSES
STATION 1 STATION 2 STATION 3
3,090
INCIDENTS
6,507
UNIT
RESPONSES
2,137
INCIDENTS
4,378
UNIT
RESPONSES
INCIDENTS AND RESPONSES ACROSS
ALL STATIONS
YEAR IN REVIEW
2024 INCIDENT RESPONSES
CATHEDRAL CITY FIRE & EMS
16,351
TOTAL UNIT RESPONSES
In 2024, Cathedral City Fire & EMS embraced a data-driven approach to transform operations and enhance efficiency, financial performance, and decision-making. By leveraging advanced analytics and real-time dashboards, the department achieved significant improvements across key areas, strengthening its ability to serve the community.
A LOOK AT THE DATA
Over the past four years, the department reduced average turnout times by 42%, saving 44 seconds per call. These improvements were achieved through process optimization and targeted training, ensuring faster emergency responses and better outcomes for residents.
TURNOUT TIME IMPROVEMENTS
2021
(Baseline)
2021-2024 2022-2024 2023-2024 2024
1:46
1:14
1:08 1:03 1:02
42%
DECREASE
AVERAGE TURNOUT TIME BY
YEAR/PERIOD IN MINUTES:SECONDS
ADVANCING OPERATIONAL
EXCELLENCE
CATHEDRAL CITY FIRE & EMS
ADVANCING OPERATIONAL
EXCELLENCE
CATHEDRAL CITY FIRE & EMS
Ambulance billing operations have achieved significant improvements over the past three years, driven by data-backed policy updates and automated processes. Key achievements include:
Reimbursement Rate: Increased by 22% total from 2022 to 2024, with 9% of that growth occurring from 2023 to 2024.
Revenue: Total revenue increased by 90% from 2022 to 2024.
Revenue Per Transport: Improved by 67% from 2022 to 2024.
These advancements reflect the department’s focus on leveraging technology and data to enhance operational efficiency and financial sustainability, ensuring resources are available to meet the growing needs of the community.
AMBULANCE BILLING
DASHBOARD IMPLEMENTATION
The implementation of a real-time dashboard has revolutionized how the department monitors performance and allocates resources. Key features include:
Response Time Tracking: Insights into incident response times across all call types.
Call Volume Analysis: Real-time data on EMS transports and service demands.
Resource Optimization: Enhanced visibility into resource availability and deployment needs.
The dashboard empowers the department to proactively address challenges, improve performance, and deliver data-informed solutions.
FIRE PREVENTION
CATHEDRAL CITY FIRE & EMS
KEY ACHIEVEMENTS IN 2024
1,205 Fire Safety Inspections: Ensured compliance with fire codes and addressed potential hazards.
400+ Smoke Alarms Installed: Through the Sound the Alarm Campaign, improving safety in high-risk areas.
Public Education: Engaged over 2,000 residents with
workshops and materials on fire safety, evacuation planning, and disaster preparedness.
Engine Company Inspection Program: Launched in 2024,
captains contributed to annual fire inspections, significantly increasing coverage and ensuring compliance citywide.
Fire prevention is a cornerstone of Cathedral City Fire & EMS' mission to protect lives, property, and the environment. Through rigorous inspections, community education, and proactive outreach, our department strives to minimize fire risks and ensure a safe and resilient community.
PROTECTING OUR COMMUNITY
FIRE PREVENTION
CATHEDRAL CITY FIRE & EMS
ENGINE COMPANY
INSPECTION PROGRAM
Looking Ahead
In 2025, Cathedral City Fire & EMS plans to expand its fire prevention efforts to further protect the community. Key initiatives include:
Enhanced Community Outreach: Increase fire safety workshops and events, focusing on underserved neighborhoods and high-risk areas.
Data-Driven Fire Prevention Campaigns: Utilize analytics to identify fire trends and target high-risk areas with tailored education programs.
By building on the successes of 2024, we are committed to further reducing fire risks and ensuring a safer Cathedral City.
As part of our efforts, we implemented the Engine Company Inspection Program, assigning captains and their crews to conduct fire inspections for local businesses.
This initiative ensures comprehensive coverage, enhances accountability, and reinforces our commitment to fire safety across Cathedral City. By leveraging the expertise of our captains, we have strengthened our ability to identify and address potential hazards, ensuring that businesses comply with fire codes and remain safe for the public.
Outside Fire
37.8%
Structure Fire
23.9%
Vegetation Fire
20.7%
Vehicle Fire
17.6%
FIRE
SUPPRESSION
Cathedral City Fire & EMS is dedicated to
protecting the community by providing
comprehensive emergency and nonemergency services to residents, businesses, and visitors in Cathedral City, California.
Through rapid and aggressive fire attack
strategies, the department ensures prompt
response to incidents involving structure
fires, wildland fires, and other fire-related
emergencies.
In every situation, the primary goals of fire
suppression efforts are:
Life Safety: Protecting residents, visitors,
and responders during emergency
events.
Incident Mitigation: Containing and
extinguishing fires to prevent further
harm.
Property Conservation: Minimizing
damage to homes, businesses, and
infrastructure.
Cathedral City Fire & EMS remains
committed to excellence in fire suppression
to safeguard the lives and property of its
community.
$2.63M
PROPERTY VALUE SAVED
FIRE INCIDENT TYPE BREAKDOWN
FIRE
SUPPRESSION
For 90% of all-risk fire
suppression responses, the total
response time for the arrival of
the first-due unit shall be: 6
minutes and 50 seconds in all
districts
CATHEDRAL CITY FIRE & EMS
BENCHMARK
Components of the
benchmark:
1:00 Call Handling Time
1:50 Turnout Time
4:00 Travel Time
9:51
ACTUAL 90% FIRST-ARRIVING
UNIT RESPONSE TIME FOR
ALL-RISK FIRE SUPPRESSION
INCIDENTS
6:51
AVERAGE FIRST-ARRIVING
UNIT RESPONSE TIME FOR
ALL-RISK FIRE SUPPRESSION
INCIDENTS
CATHEDRAL CITY FIRE & EMS
For 90% of all-risk emergency
medical services (EMS)
responses, the total response
time for the arrival of the firstdue unit, staffed with three firefighters shall be: 6 minutes
and 50 seconds in all districts
BENCHMARK
Components of the
benchmark:
1:00 Call Handling Time
1:50 Turnout Time
4:00 Travel Time
8:46
ACTUAL 90% FIRST-ARRIVING
UNIT RESPONSE TIME FOR
ALL-RISK EMERGENCY
MEDICAL SERVICE INCIDENTS
6:08
AVERAGE FIRST-ARRIVING
UNIT RESPONSE TIME FOR
ALL-RISK EMERGENCY
MEDICAL SERVICE INCIDENTS
FIREFIGHTER / PARAMEDIC JUAN SANCHEZ
EMERGENCY MEDICAL SERVICES
Emergency Medical Services (EMS) is a
cornerstone of public safety, providing
critical medical care to individuals
experiencing emergencies outside a
hospital setting. Cathedral City Fire & EMS’
system integrates key components,
including 9-1-1 dispatchers, paramedics, and
advanced life support units, ensuring
prompt and effective responses to medical
crises.
Dr. Julius A. Ibanez, MD, serves as the
department's Medical Director, offering
expert oversight and guidance to maintain
exceptional standards of care. Working
alongside the EMS team, Dr. Ibanez ensures
that the department upholds the highest
levels of safety, quality, and compliance
within the EMS system.
6,218 EMS INCIDENTS
CATHEDRAL CITY FIRE & EMS
EMERGENCY MEDICAL SERVICES
TRAUMATIC
INJURY 1163
GENERAL
WEAKNESS 535
ABDOMINAL
PAIN 393
MENTAL
DISORDER 350
RESPIRATORY
DISTRESS 345
TOP 5 EMS CALLS
(PROVIDER PRIMARY IMPRESSION)
CATHEDRAL CITY FIRE & EMS
EMERGENCY MEDICAL SERVICES
TOP 5 TRANSPORT CALLS
(PROVIDER PRIMARY IMPRESSION)
4,973 EMS TRANSPORTS
TRAUMATIC
INJURY 862
GENERAL
WEAKNESS 468
ABDOMINAL
PAIN 375
ALTERED
MENTAL STATUS 293
RESPIRATORY
DISTRESS 275
4046
4441
4973
CATHEDRAL CITY FIRE & EMS
EMERGENCY MEDICAL SERVICES
EMS Transports 2022-2024
2022 2023 2024
EMS Transports are up
23% compared to 2022
CATHEDRAL CITY FIRE & EMS
EMERGENCY MEDICAL SERVICES
EMS INCIDENTS BY YEAR
2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 3,911 4,141 4,383 4,405 4,388 4,688 4,859 5,182 5,576 5,624 6,218
INCREASE IN EMS INCIDENTS IN
THE LAST 10 YEARS
EMS INCIDENTS BY DISTRICT
D4 D5 D3 D2 D1 889 967 1,224 1,277 1,861
CATHEDRAL CITY FIRE & EMS
EMERGENCY MEDICAL SERVICES
For 90% of all-risk technical
rescue responses, the total
response time for the arrival of
the first-due unit, staffed with
three firefighters shall be: 6
minutes and 50 seconds in all
districts
CATHEDRAL CITY FIRE & EMS
BENCHMARK
Components of the
benchmark:
1:00 Call Handling Time
1:50 Turnout Time
4:00 Travel Time
9:22
ACTUAL 90% FIRST-ARRIVING
UNIT RESPONSE TIME FOR
ALL-RISK TECHNICAL RESCUE
INCIDENTS
6:18
AVERAGE FIRST-ARRIVING
UNIT RESPONSE TIME FOR
ALL-RISK TECHNICAL RESCUE
INCIDENTS
FIREFIGHTER / PARAMEDIC JUAN SANCHEZ
TECHNICAL RESCUE
Cathedral City Fire & EMS is equipped to
respond to technical rescue incidents
across all districts. Technical rescue
resources are based at Station 2 and
include a specialized trailer connected to a
utility vehicle for rapid deployment. The
unit is cross-staffed by personnel assigned
to Engine 2, ensuring readiness for a variety
of emergency scenarios.
The department has established a
benchmark response time of 6 minutes and
50 seconds for 90% of all-risk technical
rescue incidents, including 1:00 for call
handling, 1:50 for turnout time, and 4:00 for
travel time. In 2024, the actual 90th
percentile response time was 9 minutes
and 22 seconds, with an average response
time of 6 minutes and 18 seconds.
For 90% of all-risk hazardous
materials responses, the
total response time for the
arrival of the first-due unit,
staffed with three
firefighters shall be: 6
minutes and 50 seconds in
all districts
CATHEDRAL CITY FIRE & EMS
BENCHMARK
10:00
ACTUAL 90% FIRST-ARRIVING
UNIT RESPONSE TIME FOR
ALL-RISK HAZARDOUS
MATERIALS INCIDENTS
7:05
AVERAGE FIRST-ARRIVING
UNIT RESPONSE TIME FOR
ALL-RISK HAZARDOUS
MATERIALS INCIDENTS
FIREFIGHTER / PARAMEDIC JUAN SANCHEZ
HAZARDOUS
MATERIALS
49 HAZARDOUS MATERIALS
INCIDENTS IN 2024
Cathedral City Fire & EMS responds to
hazardous materials incidents at the operations
level. All sworn personnel are trained to the
First Responder Operations (FRO) level,
enabling them to recognize hazardous
materials emergencies, isolate the incident,
make appropriate notifications, and conduct
basic decontamination operations. Each
apparatus is equipped with an Emergency
Response Guide (ERG) for quick reference on
hazards and evacuation distances.
Chief & Company Officers are trained to the
Hazardous Material Incident Commander Level,
ensuring they have the skills and expertise to
effectively manage complex hazardous
materials incidents and safeguard the
community.
For 90% of all-risk wildland fire
responses, the total response
time for the arrival of the firstdue unit, staffed with three firefighters shall be: 6 minutes
and 50 seconds in all districts
CATHEDRAL CITY FIRE & EMS
BENCHMARK
8:23
ACTUAL 90% FIRST-ARRIVING
UNIT RESPONSE TIME FOR
ALL-RISK WILDLAND FIRE
INCIDENTS
6:11
AVERAGE FIRST-ARRIVING
UNIT RESPONSE TIME FOR
ALL-RISK WILDLAND FIRE
INCIDENTS
FIREFIGHTER / PARAMEDIC JUAN SANCHEZ
WILDLAND FIRE
41 WILDLAND FIRE INCIDENTS
IN 2024
Cathedral City is located in a region
prone to wildfires, with the
surrounding desert landscape and
open spaces creating an ongoing fire
risk. The department responds
quickly and effectively to contain
wildland fires and protect lives and
property.
The department collaborates closely
with regional agencies, including CAL
FIRE, to combat large-scale wildfires
and enhance wildfire prevention
efforts in the community.
CATHEDRAL CITY FIRE & EMS
TRAINING
25,980
TOTAL DEPARTMENT TRAINING
HOURS IN ALL CATEGORIES
565
TOTAL NUMBER OF HOURS PER
RESPONDING PERSONNEL
925
TOTAL NUMBER OF HAZMAT
(FIRST RESPONDER
OPERATIONS) TRAINING
HOURS
237
TOTAL NUMBER OF HAZMAT
(INCIDENT COMMANDER)
TRAINING HOURS
10936
19875
25980
2022 2023 2024
TRAINING HOURS 2022-2024
INCREASE IN
TRAINING HOURS
COMPARED TO
2022
CATHEDRAL CITY FIRE & EMS
TRAINING
CATHEDRAL CITY FIRE & EMS
TRAINING
Cathedral City Fire & EMS places a strong emphasis on Community Risk Reduction through education, prevention, and proactive outreach programs. In 2024, the department conducted 19 CRR events, focusing on community engagement and preparedness. These events included:
CERT (Community Emergency Response Team) Training: Empowering residents with skills to assist during emergencies.
Disaster Preparedness Workshops: Providing critical information on how to prepare for natural and man-made disasters.
Fall Prevention Programs: Aimed at reducing injuries among the elderly by identifying hazards in the home.
Hands-Only CPR & Stop the Bleed Training: Teaching lifesaving techniques to residents to enhance community resilience.
Sound the Alarm Campaigns: Promoting fire safety awareness and installing smoke detectors.
Teen CERT: Targeting youth to develop emergency response skills and leadership.
Traffic Safety Initiative: Educating residents on traffic safety, with a focus on reducing fatalities and injuries, increasing proper car seat use, and offering child safety seat inspections and resources.
These initiatives reflect the department’s commitment to reducing risks and enhancing safety across the community. The CRR program also uses data-driven insights from training hours and response times to refine strategies and improve outreach efforts.
COMMUNITY RISK REDUCTION
(CRR)
CATHEDRAL CITY FIRE & EMS
COMMUNITY RISK REDUCTION
(CRR)
CATHEDRAL CITY FIRE & EMS
Cadet Program
In 2024, Cathedral City Fire & EMS launched the Cadet Program, a dynamic initiative designed to inspire and prepare the next generation of fire and emergency medical service professionals. This program provides youth aged 15 to 20 with hands-on experience, professional development, and mentorship opportunities, fostering leadership skills and a passion for public service. Key Features of the Cadet Program Include:
Hands-On Training: Participants gain practical experience in firefighting, emergency medical response, and rescue operations, offering a firsthand look at the responsibilities of fire and EMS professionals.
1. Educational Workshops: Workshops cover fire prevention, CPR, leadership skills, and emergency preparedness, equipping cadets with valuable knowledge for their future careers.
2. Mentorship: Each cadet is paired with a mentor from the Cathedral City Fire & EMS team to provide guidance, support, and encouragement throughout their training.
3. Community Service: Cadets actively participate in outreach events, promoting fire safety awareness and fostering connections with residents.
4. Physical Fitness Training: To prepare for the physical demands of a career in fire service, cadets engage in rigorous fitness programs emphasizing overall health and readiness.
5. Leadership Development: Through team-based activities and responsibilities, cadets enhance their communication, problem-solving, and organizational skills.
6. Career Exploration and Networking: Cadets are introduced to various career pathways within fire and EMS services, attending events and networking with professionals in the field.
7. Commitment to Youth Development
The Cadet Program reflects Cathedral City Fire & EMS' dedication to empowering youth and building future leaders. By equipping participants with essential skills, knowledge, and mentorship, we aim to foster a brighter future for both the department and the community.
COMMUNITY ENGAGEMENT
CATHEDRAL CITY FIRE & EMS
Cathedral City Fire & EMS proudly hosted and participated in numerous events throughout 2024 to strengthen relationships with residents, celebrate local traditions, and foster community spirit.
These events reflect the department’s dedication to connecting with the community and promoting togetherness. Highlights include:
Pancake Breakfast & Fire Prevention Open House: A flagship event offering free breakfast, fire station tours, and fun activities for families, promoting fire safety awareness and community engagement.
Sound the Alarm: In partnership with the American Red Cross, Cathedral City Fire & EMS installed over 400 smoke alarms at Royal Palms Mobile Home Park, improving fire safety for at-risk residents.
Boots, Brews, and Chews: A relaxed gathering at Fire Station 2 where community members enjoyed coffee, donuts, and casual conversations with firefighters.
Holiday Posada: Hosted at the Boys and Girls Club, this festive celebration brought joy to the community with toy giveaways, food, and holiday cheer. Firefighters handed out bicycles and toys, spreading smiles to children and families.
Trunk or Treat: A Halloween celebration at the Boys and Girls Club of Cathedral City, featuring treats, photo opportunities, and a safe space for spooky fun.
Touch-A-Truck: Held in partnership with the Cathedral City International Hot Air Balloon Festival, families explored fire trucks, police vehicles, and more in downtown Cathedral City, creating an unforgettable experience for all ages.
Fields of Valor: Held at Patriot Park, this poignant tribute featured a stunning display of flags honoring the courage and sacrifice of service members, allowing residents to reflect and remember.
Homecoming Parade: Cathedral City Fire & EMS joined the local high school’s homecoming parade, supporting students and connecting with the community in a celebration of local pride.
Ice Cream Social: A family-friendly event where residents enjoyed ice cream and interacted with firefighters in an informal, fun setting.
Holiday Shopping Event: In partnership with the Boys and Girls Club, off-duty volunteers from Cathedral City Fire & EMS helped children select holiday gifts and basic necessities, spreading joy and creating lasting memories for local families.
COMMUNITY ENGAGEMENT
CATHEDRAL CITY FIRE & EMS
COMMUNITY ENGAGEMENT
CATHEDRAL CITY FIRE & EMS
JOSIAH MAIER
PROMOTED TO FIRE
CAPTAIN
THOMAS LAWRIE
PROMOTED TO FIRE
CAPTAIN
MAURICE SALAZAR
PROMOTED TO FIRE
ENGINEER
RYAN HERDT
PROMOTED TO
FIREFIGHTER
JUAN RAMIREZ
SENT TO PARAMEDIC
SCHOOL
BRODIE TRAYER
PROMOTED TO FIRE
ENGINEER
AUSTIN HAVENER
SENT TO FIRE
ACADEMY
BLAKE CANNADY
SENT TO FIRE
ACADEMY
PROMOTIONS & AWARDS
CATHEDRAL CITY FIRE & EMS
PROMOTIONS & AWARDS
CATHEDRAL CITY FIRE & EMS
Cathedral City Fire & EMS proudly
announced its recommendation for
accreditation by the peer assessment
team from the Commission on Fire
Accreditation International (CFAI). This
recommendation marks a significant
milestone in the department’s two-year
journey toward achieving accredited
agency status, demonstrating its
commitment to excellence and
continuous improvement through the
rigorous and thorough self-assessment
and accreditation program established
by the Center for Public Safety
Excellence, Inc. (CPSE).
The peer assessment team conducted a
thorough evaluation of the department,
including an in-depth site visit. Every
facet of the agency’s operations - from
strategic planning, deployment, and
performance - was carefully reviewed and
validated during the site visit, this
evaluation also included an assessment
of the department’s Strategic Plan,
Community Risk Assessment, and
Standards of Cover. It further highlighted
the department's alignment with best
practices and its dedication to
continuous improvement.
The peer assessment team’s
recommendation reflects their
confidence in Cathedral City Fire & EMS’
ability to meet the rigorous standards set
forth by CFAI. The final decision on
accreditation will be made by the CFAI
Commission in the coming months.
Cathedral City Fire & EMS is honored to
be on the path to joining the
distinguished ranks of accredited fire
service agencies. This accomplishment
underscores the department’s
unwavering commitment to excellence,
innovation, and the community it serves.
CFAI ACCREDITATION
CATHEDRAL CITY FIRE & EMS
GOALS FOR 2025
CATHEDRAL CITY FIRE & EMS
LOOKING AHEAD
Cathedral City Fire & EMS is committed to advancing its mission of protecting the community with pride and dedication. As we look toward 2025, we have set ambitious goals to enhance service delivery, strengthen community engagement, and ensure the highest level of safety for both residents and personnel.
Continue Community Risk Reduction Programs
Build on the success of fire prevention and public education efforts.
Ensure all personnel meet and exceed minimum training standards.
Initiate Specialized Training for Fire Department Rescue Teams:
1.Hazardous Materials (HazMat)
2.Technical Rescue
3.Swift Water Rescue
4.Department Safety Officer Training
Goal A: Serve the Community with
Pride and Dedication
Implement Measure W
Increase funding for essential services to support the department's operational needs.
Implement Emergency Medical Dispatch (EMD):
Enhance response capabilities and improve pre-arrival care for residents.
Obtain an ISO Rating of 1:
Achieve the highest standard of excellence for fire suppression, prevention, and community risk reduction.
Goal B: COMMUNITY INVESTMENT
ACKNOWLEDGEMENTS
CATHEDRAL CITY FIRE & EMS
CATHEDRAL CITY FIRE & EMS COMMAND STAFF
MICHAEL CONTRERAS, FIRE CHIEF
STEPHEN TUMIR, DEPUTY FIRE CHIEF
LYNNE PIVAROFF, FIRE MARSHAL
ROBERT WILLIAMS, BATTALION CHIEF
CRAIG SANBORN, BATTALION CHIEF
CITY OF CATHEDRAL CITY ELECTED OFFICIALS
NANCY ROSS, MAYOR / DISTRICT 2
RAYMOND GREGORY, MAYOR PRO TEMPORE / DISTRICT 5
RITA LAMB, COUNCILMEMBER / DISTRICT 1
MARK CARNEVALE, COUNCILMEMBER / DISTRICT 3
ERNESTO GUTIERREZ, COUNCILMEMBER / DISTRICT 4
ANNUAL REPORT PREPARED BY
LUIS PINON, ANALYST I
CONTACT US
CATHEDRAL CITY FIRE & EMS
32100 DESERT VISTA RD
CATHEDRAL CITY, CA 92234
760-770-8200
CATHEDRALCITYFIRE.ORG
#CCFE #CATHEDRALCITYFIRE
CITY OF CATHEDRAL CITY MANAGEMENT
CHARLIE McCLENDON, CITY MANAGER
ANNE AMBROSE, ASSISTANT CITY MANAGER
OUR SOCIAL MEDIA
CATHEDRAL CITY FIRE & EMS
FIRE STATIONS