Adrian Bankhead <[email protected]>
Misleading Ava Community Energy marketing message
Jim Lutz <[email protected]> Mon, Jul 15, 2024 at 3:45 PM
To: Adrian Bankhead <[email protected]>, [email protected] Adrian,
Would you please pass this message as a public comment to the CAC meeting tonight and the Board meeting on Wednesday.
thanks,
Jim
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Dear Ava Community Energy Community Advisory Committee and Board members, I recently received a postcard from Ava Community Energy. See the attached photo of the card.
The card claims I'm getting 100% California wind and solar power. I assume this is because I'm on the Renewable 100 rate.
Would you please ensure that marketing claims like this are vetted by technical staff before they are sent out. The claim that all the renewable power for Ava customers is from California is false. Propagating erroneous messages like this will only hurt Ava's credibility in reaching customers.
thanks,
Jim
Ava Shine on Oakland.jpg
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7/15/24, 3:48 PM Ava Community Energy Mail - Misleading Ava Community Energy marketing message https://mail.google.com/mail/u/0/?ik=703fa6ea73&view=pt&search=all&permmsgid=msg-f:1804686909441909313&simpl=msg-f:1804686909441909313 1/1