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Item 14. CEO Report

Ava Community Energy Board of Directors
March 19, 2025

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Item 14. CEO Report
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March 19, 2025
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Ava Community Energy Board of Directors
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CEO Report Item 14
CEO Report Item 14
TO: Ava Community Energy Board of Directors
FROM: Howard Chang, Chief Executive Officer
SUBJECT: CEO Report (Informational Item)
DATE: March 19, 2025
________________________________________________________________________ Recommendation
Accept Chief Executive Officer (CEO) report on update items below.

Executive Committee Meeting
An Executive Committee Meeting was held on Wednesday, March 5, 2025. Members received updates on Critical Municipal Facilities and on the Local Development Fund Reconciliation. The next meeting will be held on Wednesday, April 2, 2025 at 3pm.

Financial, Administrative and Procurement Subcommittee Meeting A Financial, Administrative and Procurement Subcommittee Meeting was held on Wednesday, March 12, 2025. Members received a preview of the annual FAP agenda, and reviews of the FY 2024-2025 Q2 Financial Statements, Reserve Fund, Accounts Receivable Recovery Agent Contract and the Unclaimed Funds Policy. The next meeting is currently scheduled for May 14, 2025 at 1pm and staff may consider a new regularly scheduled time to accommodate board availability.

Marketing, Regulatory and Legislative Subcommittee Meeting The meeting time for the Marketing, Regulatory and Legislative Subcommittee (MRL) has been updated. The MRL will meet on the third Friday of the even months from 10-11:30am, on the following dates:

April 18
June 20
October 17
December 19
Board Meeting Location Update
Beginning April 2025, all Board of Directors (BOD) and Community Advisory Committee (CAC) meetings will be held at Ava Community Energy’s office located at 1999 Harrison Street, Suite 2300, Oakland, CA 94612, in Conference Room 5 (where FAP and MRL subcommittee meetings are currently held). Secured parking is available at the Lake Merritt Plaza Parking Garage (entrance on Harrison Street) for $5 per hour, with a daily maximum of $30, and street CEO Report Item 14
parking is also available. Bike parking is available on the first floor of the building’s parking garage. An Ava staff member will be stationed in the lobby to assist with access.

Local Development Update
A summary list of Local Development programs that are live or in-progress is attached to this report to provide a summary description of the program and indicate target launch dates.

Ava in the Community
Ava will be attending a series of community events within our service area. We are also ramping up outreach in the Stockton/Lathrop region. Here are the events where Ava will have a presence between March 19 and April 19:

Date Event Location
3/22/2025 Union City Culture Fest Kennedy Park in Union City 3/22/2025 Oakland Roots Home Opener Oakland Coliseum
3/25/2025 Tracy State of the City Grand Theatre Center for the Arts in Tracy
3/27/2025 Presentation to Lathrop Senior
Center Lathrop Senior Center
3/29/2025 Migrant Regional Parent
Conference Wentworth Education Center
4/6/2025 Stockton Farmer's Market Weberstown Mall in Stockton 4/8/2025 Stockton Ports Home Opener Banner Island Ballpark in Stockton 4/11/2025 Stockton Asparagus Festival Stockton Fairgrounds 4/12/2025
Newark Family Day at the
Park Newark Community Center Park
4/19/2025 Fremont Earth Day
Fremont Downtown Event Center
and Plaza
4/19/2025 Pleasanton Earth Day Pleasanton Library
Stockton and Lathrop Enrollment Update
Ava continues outreach to customers in Stockton and Lathrop in advance of their enrollment starting April. As of March 11, just 2% of total eligible customers have chosen to opt-out from Ava and remain with PG&E for electricity generation service. The customer service team is experiencing a 300% increase in call volumes compared to 2024. • 60% of inquiries to Ava are coming in through the customer call center, • 35% of customers choose to interact with Ava via our online web forms, and • the remaining 5% use Ava’s bilingual automated phone service.

ATTACHMENTS
• FY25 Local Development Key Efforts Overview
WORKING DOCUMENT v.03.07.25
FY25 Local Development
Key Efforts Overview
Program Summary Key Dates Region Budget
Health-e
Communities
Initial Pilot installs 200 induction
stoves for free to customers in
low-income homes, including air
monitoring. Partnered with Franklin
Energy and Berkeley Air.

Public Launch:

Oct-24
End Date: Oct-25
All of Ava
service
territory
$10M approved to
date, including
$1.5M for pilot
Critical Municipal
Facilities
10-12-project PPA portfolio of solar
and solar PV systems on municipal
buildings in 6 cities.

RFQ+RFP posted
Mar-25
COD by Apr-26 for
“NEM2.0” sites
Berkeley,
Fremont,
Hayward,
Livermore,
Oakland,
San Leandro
$8.85M
Ava Charge EV DC Fast Charger network with
sites located on municipal property
near multi-family housing with
limited access to fast charging
infrastructure. Partnered with EV
Realty and Calibrant.

First station at
Oakland City Center
West: Live,
Additional sites live
throughout 2025
Phase 1a:

Oakland,
Piedmont,
Livermore,
Hayward
$14.35M to date
BOD commitment
of $30M over 10
years
SmartHome
Charging
Managed home EV charging
program that offers residential
customers incentives for allowing
Ava to control time and duration of
charging. Partnered with Optiwatt.

Customer launch:
late Mar-25
End Date: Mar-27
All of Ava
service
territory
$2.3M
Ava Bike Electric Incentives for the purchase of
e-bikes. E-bike instant rebates
issued to monthly random selection
of applicants. Partnered with
APTIM.

Customer launch:

Jul-25
End Date: Jul-26
All of Ava
service
territory + all
residents of
Alameda
County
$10M
$6M from Ava
$4 M from ACTC
SmartHome
Battery Storage
Financial support for installation of
residential and resilience hub solar
+ storage projects. Upfront
incentive at install, on-going
incentives for management of
battery assets. Partnered with
Lunar.

Customer launch:

Oct/Nov-25
End Date: Nov-35
All of Ava
service
territory
$31M
~$15M upfront,
(incl ~$7.5M for
market rate
residential)
$14M ongoing
$2M admin
Attachment CEO Report Item 14A
Resilience Hubs CBO support for community
organizing and pipeline
development of potential project
sites. Technical assistance for
project concept plans and bid
reviews. CBO partner Emerald
Cities Cooperative, TA partner N5.

RFP: Aug-24
Expected Start:

Q1-25, contract
pending final
signature
All of Ava
service
territory
$2M for TA
~$1M for Grants
~$7.5M for

CARE/FERA
customers and
Resilience Hub
S+S incentives
Building Efficiency
Accelerator
Energy efficiency program focused
on large customers. Goal of 30
GWh of energy savings over 3
years. Partnered with Cascade
Energy with a sub to kW
Engineering.

Start Date: May-23
End Date: May-26
All of Ava
service
territory
$5.5M from CPUC
$1M from Ava
Heat Pump Water
Heaters
Support for the BAAD 2027
mandate to all HPWH through
rebates and support for local permit
streamlining and training. Partnered
with StopWaste for rebates and
SolarApp for permitting.

Funding:

HPWH rebates
Jul-24
SolarApp Nov-24,
contract pending
final signature
Rebates -
Only Alameda
County portion
of Ava service
territory
Permitting - All
of Ava service
territory
$1M in rebates
$350k for permit
support
Attachment CEO Report Item 14A

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