DEPARTMENT Water Resources Division, Water
Conservation Section
AGENDA NO.
11b
MEETING DATE
June 28, 2002
APPROVAL:
COMMISSION
SECRETARY
Donna Hood
AGENDA ITEM
Public Utilities Commission
City and County of San Francisco
Software as a Services Amend: Consent Calendar
Contract Manager: Julie Ortiz
Approve Amendment No. 1 to Software as a Service Agreement No. CS-1080 with RightThere LLC for Maintenance, Hosting, and Enhancement of Conserve Track Database
Summary of
Proposed
Commission Action:
Approve Amendment No. 1 to Software as a Service (SaaS) Agreement No. CS-1080, Conserve Track Database with RightThere LLC for maintenance, hosting, and as -needed enhancements, increasing the contract by $765,647 for a total not -to-exceed amount of $1,357,478 and exercising the option to extend the duration by four years, for a total duration of nine years ; and authorize the General Manager to execute this amendment.
Background: The S an Francisco Public Utilities Commission (S FPUC) Water Conservation Section provides numerous water-savings assistance programs for SFPUC customers, ranging from leak alerts, to water - wise evaluations and rebates and other financial incentives for the replacement of old inefficient plumbing fixture s, appliances, and equipment with water -efficient models. The SFPUC contracted with RightThere LLC to develop a customized and secure web-based platform to enable the efficient administration of its many programs , including the ability to generate reports and obtain data that aid in the SFPUC’s ability to measure water savings and program performance quickly and easily. The Conserve Track system includes a companion web software application that allows SFPUC customers to apply for conservation assistance s ervices online, track the status of their assistance, and maintain a central record of communication with conservation staff. SFPUC Water C onservation staff and its program applicants rely on the Conserve Track system daily and continuing its operation is vital to the SFPUC’s ability to maintain a comprehensive array of assistance programs and to meet water-savings goals.
On June 1, 2017, the General Manager of the SFPUC executed Agreement No. CS-1080 Sof tware as a Servic e for Maintenance, Hosting and E nhancement of the SFP UC’s Conserve Track Database Agreement: CS-1080 Maintenance, Hosting and Enhancement to Conserve Track Database Commission Meeting Date: June 28, 2002
pursuant to the d elegated authority granted by the Commission under Resolution No. 09- 0017. The contract provides an option for the SFPUC at its sole and absolute discretion to extend the contract duration for up to an additional five years.
The proposed Amendment No. 1 to exercise the allow able option exceeds the duration under the authority the Commission has delegated to the General Manager and th erefore requires Commission approval.
Description of Scope
of Services:
The work under this contract consists of:
• Hosting the Conserve Track database and customer application portal on at Contractor’s designated Data Center;
• Regular and timely maintenance, upgrade, bug fixes to the web applications; and
• Programming, testing and deployment of SFPUC -requested enhancements that include but are not limited to adding new conservation programs the SFPUC may deploy between now
and 2026 to the datab ase and the customer application portal, generating special queries and reports, and addi ng new reporting features.
Changes under this Amendment No. 1 are needed to continue services for an additional four years. The amended budget includes allowable, annual CPI increases to hosting and maintenance ; increases for an expanded level of service from level 1 to level 3 reflecting an incr ease in users and programs served by the database; one-time increases to as-needed hourly programming rates that were establi shed in 2017; and additional programs to be added to the customer application portal.
Result of Inaction: A delay in amending this contract will severely impede the SFPUC Water Conservation Section’s ability to efficiently administer its many water-saving assistance programs.
Budget & Costs: Funding: Funds for this contract have been allocated from the Water Conservation Section operating budget.
Original Not-to-Exceed Amount: $592, 011
Amendment No. 1 Amount: $765,647
Total Not-To-Exceed Amount: $1,357, 478
Schedule: Original Duration: Five years from 2017 to 2022 Amendment No. 1 Duration: Four years from 2022 to 2026
Total Contract Duration: Nine years from 2017 to 2026
Agreement: CS-1080 Maintenance, Hosting and Enhancement to Conserve Track Database Commission Meeting Date: June 28, 2002
Compliance with
Chapter 14B: Local
Business Enterprise
Utilization and Non-
Discrimination in
Contracting
Ordinance:
This is a sole source agreement and 14B compliance does not apply.
Recommendation: San Francisco Public Utilities Commission staff recommends that the Commission adopt the attached resolution.
PUBLIC UTILITIES COMMISSION
City and County of San Francisco
RESOLUTION NO.
WHEREAS, On June 1, 2017, pursuant to the delegated authority granted the General Manager under Resolution No. 09-0017, the General Manager executed Agreement No. CS-1080 Software as a Service with RightThere L LC, for Hosting, Maintenance and Enhancement of t he SFPUC’s Conserve Track Database for a n amount not-to-exceed $592,011, and duration of five years with an option to extend for up to an additional five years; and WHEREAS, Amendment No. 1 is being requested to increase the contract amo unt by $765,647 and exercise the option to extend the contract duration by four years , to enable the continued hosting, maintenance, and upgrade of the Conserve Track system, which is vital to the SFPUC’s ability to continue the efficient administration o f its customer water-savings assistance programs; and
WHEREAS Funds for this contract are available through the Water Conservati on Section’s operating budget; now, therefore, be it
RESOLVED, That this Commis sion hereby approves Amendment No. 1 to this Water Conservation operating budget-funded contract; and, be it FURTHER RESOLVED, That this Commission author izes the General Manager to execute this amendment, increasing the contract amount by $765,647 and exercising the option to extend the contract duration by four years , for a total not -to-exceed contract amount of $1,357,478 and a total contract duration of nine years.
I hereby certify that the foregoing resolution was adopted by the Public Utilities Commission at its meeting of June 28, 2022.
Secretary, Public Utilities Commission