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MEMORANDUM
DATE: October 31, 2023
TO: Angela Calvillo
Clerk of the Board of Supervisors
FROM: Amanda Higgins
SFPUC Emergency Planning & Security
Principal Administrative Analyst
SUBJECT: SFPUC Annual Surveillance Reports - Security Cameras and Drones
Dear Madam Clerk,
In accordance with SF Administrative Code Sec. 19B.6(a), the SFPUC is submitting to the Board of Supervisors Annual Surveillance Reports for security cameras and drones, the two surveillance technologies used by the SFPUC.
The Board of Supervisors approved the Surveillance Technology Policies for both technologies in 2021. Please contact me at [email protected] should you have any questions.
cc: Julia Chrusciel, COIT Privacy Analyst
Fields marked with an asterisk (*) are required.
PUC Security Camera Annual Surveillance Report 2023
Change In Authorized Use Cases
1.1 In the last year, did your department have use cases which differed from your “approved use cases” in your BOS- approved policy?
No
Change in Authorized Job Titles
2.1 Does the list of “authorized job titles” in your BOS-approved policy need to change? (i.e. Do you need additional job titles to be authorized to access the data, or do you need to remove any current job titles?) Yes
2.2 Please provide an updated list of authorized job titles.
SFPUC Emergency Planning & Security Staff: 0931 Director of Security, 0932 Emergency Planning Director, 1844 Senior Management Assistant, 1824 Pr. Admin Analyst, 1054 Principal IS Business Analyst; SFPUC Headquarters: 0922 Building Manager, 8304 Deputy Sheriff; 8300 Sheriff Cadet; Southeast Community Facility: A-1 Security Guards (contractor); 0923 Southeast Community Facility Manager, 7334 Stationary Engineer; Information Technology Services: 1044 IS Engineer Principal; Water Supply & Treatment: 5149 Superintendent of Water Treatment Facilities, 1844 Senior Management Assistant, 0933 Maintenance Manager, 7343 Sr. Stationary Engineer; City Distribution Division: 7120 Buildings and Grounds Supt, 7334 Stationary Engineer, 0933 Programs and Maintenance Manager, 7341 Stationary Engineer; Hetch Hetchy: 5601 Personnel and Training Analyst, Contractor, 5602 Personnel & Training manager, 5602 Utility Specialist
2.3 Why have the job titles changed?
These personnel are responsible for the safety and security of SFPUC facilities.
Change in Number and/or Type of Technology
Replacement of Old Technology
4.1 Has any technology listed in the policy been replaced? Yes
4.2 Why has the technology been replaced?
Broken cameras are replaced with new cameras as-needed
4.3 Please list technology which was replaced (include manufacturer and model information).
The cameras SFPUC uses are manufactured by Axis Communications, of various models such as P3375-V D/N fixed Dome Camera, Q6074-E Network Dome Camera, T91L61 Wall and Pole Mount Canera
4.4 Please list technology which replaced the original technology (include manufacturer and model information).
Cameras are replaced in-kind.
4.5 Please list how many units have been replaced.
About 35 non-functioning cameras were replaced in the last year Addition of New Technology
5.1 Has any technology been added which is not listed in the policy? No
Ceased Operation of Technology
6.1 Is any technology listed in the policy no longer in use? No
Services or Equipment Sources
7.1 List any and all entities, companies or individuals which provide services or equipment to the department which are essential to the functioning or effectiveness of the Surveillance Technology (list “N/A” if not applicable): * SFPUC recently awarded Contract PUC-0002, "Master As-Needed Security Camera & Integration Services" to 6 vendors:
Johnson Controls, Inc., Netronix Integration, Ojo Technology Inc., RFI Enterprises, Inc., Siemens Industry, Inc., DBA Allied Universal Technology Services. This contract began October 2023 and has a five-year term and $10 million capacity. These six vendors will be performing security camera maintenance, integration, and repair for the SFPUC.
Additionally, SFPUC cameras run on soware Milestone XProtect.
Surveillance Technology Goals
8.1 Has the surveillance technology been effective at achieving its identified purpose? Yes
8.2 In 3-5 sentences, please explain how the technology has or has not been effective Camera footage is critical to resolving incidents related to safety and security. Footage is shared with law enforcement.
SFPUC maintains an internal security incident log to capture incidents such as assault, the, threats, vandalism, and trespassing. In 2022, there 216 incidents. From January to October 2023, there were 194 incidents.
For example, footage from cameras is critical to ensure the safety of the SFPUC Southeast Community Center (SECC) Facility. In 2023, footage from SECC cameras was provided to law enforcement aer an individual with a weapon made threats to the facility. This footage ultimately enabled the SFPUC to get a restraining order against the individual.
Data Sharing
9.1 Has data acquired through the surveillance technology been shared with entities outside of the department? Yes
9.2 Was the data shared with city and county departments or other entities associated with city and county government?
Yes
9.3 List which departments received surveillance technology data from your department, what type of data was dis- closed, under what legal standard the information was disclosed, and a justification for the disclosure.
Footage is only shared to law enforcement as requested in relation to an SFPUC safety incident/threat. This includes law enforcement in all counties where our SFPUC facilities are located - San Mateo, San Francisco, Alameda, San Joaquin, Stanislaus, Tuolumne, and Santa Clara.
9.4 Was the data shared with entities outside of city and county government? No
Accidental Receipt of Face Recognition Data
10.1 Did your department inadvertently or unintentionally receive, retain, access or use any information obtained from Face Recognition Technology?
No
Complaints
11.1 Has your department received any complaints and/or concerns from community members about this surveil- lance technology?
No
Violations
12.1 Were there any violations of the Surveillance Technology Policy or Surveillance Impact Report, reported through community members, non-privileged internal audits, or through other means in the last year? No
12.4 Has your department conducted any internal audits of the technology? Yes
12.5 Please provide general aggregate information about the result of your department’s internal audits.
SFPUC is constantly performing audits to assess the functionality of our SFPUC security system to see if cameras need to be repaired or replaced
12.6 If the audits revealed violations, please list any actions taken in response to the violations.
No violations were revealed from the audits.
Statistics and Information about Public Records Act Requests
13.1 Has your department received any public records act requests for this surveillance technology? No
Total Annual Costs for the Surveillance Technology
14.1 List the number of FTE (new & existing).
Two Emergency Planning & Security personnel are primarily responsible for the security camera system - the 0931 Director of Security and 1054 Principal IS Business Analyst. Both spend about 20 hours a week on the camera system.
14.2 Are there one-time costs for Fiscal Year 2023-2024? No
14.15 Are there annual costs for Fiscal Year 2023-2024:
Yes
14.16 Are there annual Salary and Fringe costs?
Yes
14.17 List total annual Salary and Fringe costs for FY 2023-2024:
About $180K
14.18 Are there annual Soware costs?
Yes
14.19 List total annual Soware costs for FY 2023-2024:
It costs $42,050 to renew the Milestone soware annually. This includes renewal of two servers and end user support.
14.20 Are there annual Hardware/ Equipment costs?
Yes
14.21 List total annual Hardware/ Equipment costs for FY 2023-2024:
SFPUC spends about $30K each year to purchase replacement cameras
14.22 Are there annual Professional Services costs?
Yes
14.23 List total annual Professional Services costs for FY 2023-2024:
SFPUC contracts with Milestone Value Added Resllers to install cameras and integrate them to the Milestone soware that SFPUC uses to view footage. We expect to replace/install at least 30 cameras in FY23-24. It costs about $700 to install and integrate a camera, so we expect to spend about $21,000 on professional services in FY23-24
14.24 Are there annual Training costs?
No
14.26 Are there annual "Other" costs?
No
14.28 What source of funding will fund the Surveillance Technology for FY 2023-2024? SFPUC operating budget
14.29 Have there been any changes to the one-time costs from your department’s approved Surveillance Impact Report?
No
14.31 Have there been any changes to the annual costs from your department’s approved Surveillance Impact Report?
Yes
14.32 Why have the annual costs changed?
Both labor and soware costs have increased. The Director of Security and Principal IS Business Analyst both spend about 20 hours a week working on the camera security system, more than the hours previously listed on the Impact Report. Since the Impact Report was approved, SFPUC has added additional cameras to our system as new facilities were added to the SFPUC portfolio. The increased quantity of cameras in our security system has also led our soware costs to increase.
Fields marked with an asterisk (*) are required.
PUC Unmanned Aerial Vehicle - Drone Annual Surveillance Report 2023 Change In Authorized Use Cases
1.1 In the last year, did your department have use cases which differed from your “approved use cases” in your BOS- approved policy?
No
Change in Authorized Job Titles
2.1 Does the list of “authorized job titles” in your BOS-approved policy need to change? (i.e. Do you need additional job titles to be authorized to access the data, or do you need to remove any current job titles?) Yes
2.2 Please provide an updated list of authorized job titles.
SFPUC Infrastructure: 1770 Photographer, 1774 Head Photographer; Water Supply and Treatment Division: 5312 Survey Assistant II, 5314 Survey Associate, and 5216 Chief Surveyor; Water Natural Resources: 2483 Biologist; Water Infrastructure: 5207 Associate Engineer; Wastewater Engineering/Project Management: 5241 Engineer, 5203 Assistant Engineer, 5211 Senior Engineer, 5212 Principal Engineer, 5508 Project Manager IV, 5201 Jr. Engineer, 5130 Sewage Treatment Plant Superintendent, 0943 Manager VIII, 1824 Principal Admin Analyst, 7252 Chief Stationary Engineer, Sewage Plant, 0942 Manager VII, 5506 Project Manager III, 0933 Manager V, 1844 Senior Management Assistant, 6319 Senior Construction Inspector, 0955 Deputy Director V, 0941 Manager VI, 0932 Manager IV, 1446 Secretary II
2.3 Why have the job titles changed?
The 1774 Head Photographer and 1770 Photographer in SFPUC's Infrastructure Division use drones to create records of documentation for infrastructure capital projects. The Survey Staff in SFPUC's Water Supply and Treatment Division use drones to support various projects regarding land detection change and imagery capture throughout PUC properties.
The Water Natural Resources Biologist was overseeing a project in which a contractor used a drone to collect rare plant population data in an SFPUC watershed. The Water Infrastructure 5207 Associate Engineer was overseeing a project in which a consultant used a drone to collect data documenting the le abutment hillside geologic mapping of the Turner Dam. The remaining job titles in Wastewater Engineering/Project Management had access to data collected by contractors working on project WW-647R "Southeast Water Pollution Control Plant Biosolids Digester Facilities" and WW-628 "Southeast Plant New Headworks Facility Project " . Drone images and video help the WasteWater project teams track project progress.
Change in Number and/or Type of Technology
Replacement of Old Technology
4.1 Has any technology listed in the policy been replaced? No
Addition of New Technology
5.1 Has any technology been added which is not listed in the policy? Yes
5.2 Why has the technology been added?
Additional units were purchased to comply with the March 16, 2024 FAA requirement that all operators of unmanned aircra systems (UAS) must comply with its new Remote ID rules. Old drone did not have Remote ID capability.
Additionally, drones were purchased to survey SFPUC-owned watersheds to detect land detection changes. These survey drones are flown exclusively in the watersheds with no operations near any private or public right-of way.
5.3 Please list technology which was added (include manufacturer and model information.
The SFPUC currently owns five drones - two drones in SFPUC Infrastructure flown by SFPUC Photographers: DJI Phantom 4 Pro and a DJI Mavic 3 Pro. Three drones are owned by the SFPUC Water Supply and Treatment Survey Section: 2 Mavic Pros and 1 M300.
5.4 Please list how many units have been added.
4 units added since the last report.
Ceased Operation of Technology
6.1 Is any technology listed in the policy no longer in use? No
Services or Equipment Sources
7.1 List any and all entities, companies or individuals which provide services or equipment to the department which are essential to the functioning or effectiveness of the Surveillance Technology (list “N/A” if not applicable): * The following SFPUC contractors have operated non-SFPUC owned drones for various SFPUC projects: Sundt, Minilab Factory USA/SF Drone School for project WW-628 "Southeast Plant New Headworks Facility Project"; Multivista and WCG (Webcor Concrete Group) operated drones for SFPUC project WW-647R Biosolids Digester Facilities Project; AECOM operated a drone for a Turner Dam Improvements Project; AECOM operated a drone over an SFPUC watershed to monitor rare plants to fulfill California Dept. of Fish and Wildlife permit requirements.
Surveillance Technology Goals
8.1 Has the surveillance technology been effective at achieving its identified purpose? Yes
8.2 In 3-5 sentences, please explain how the technology has or has not been effective The SFPUC has logged 350 flights since January 2022, of which 215 were for construction management, 107 were for environmental monitoring and documentation, 7 for disaster relief, and 21 for inspections and surveys.
Data Sharing
9.1 Has data acquired through the surveillance technology been shared with entities outside of the department? Yes
9.2 Was the data shared with city and county departments or other entities associated with city and county government?
Yes
9.3 List which departments received surveillance technology data from your department, what type of data was dis- closed, under what legal standard the information was disclosed, and a justification for the disclosure.
The following SFPUC contractors working on SFPUC projects operated drones to help them fulfill their deliverables: 1) AECOM worked on contract PRO-138C Task Order 30 Turner Dam Improvements project. The ortho images from the drone flight were included in the deliverables documenting the le abutment hillside geologic mapping memo. 2) AECOM used a drone to collect RGB imagery to enumerate rare plant population within 200 radius of (37.513562N, -122.350276E), 8494-8604 Skyline Blvd, Redwood City, CA, 94062. The project was rare plant monitoring to fulfill California Department of Fish and Wildlife permit requirements. 3) Sundt, contractor for WW-628 Southeast Plant New Headworks Facility Project, as well as Minilab Factory USA/ SF Drone School operated drones to collect images and video to show site progress at Southeast Plant 4) Contractor and subcontractors for WW-647R Biosolids Digester Facilities Project operated drones and viewed drone footage. These contractors and subcontractors are: MWH Constructors/Webcor Builders, Malcolm Drilling Co., WCG (Webcor Concrete Group), Multivista, Jacobs, Brown and Caldwell, ENGEO, Structus, Black and Veatch, HCLA, SRT Consultants), CM Consultants (Arcadis, ECS, Thier Group, Parsons, RDH Building Science, DCMS), HDR, Subcontractors (DN Tanks, Sachs Electric, VMA Communications, Malcolm Drilling, Smartvid, Monterey Mechanical, Terra Engineers), Russell Clough, Jim Foley, Bill Nugteren
9.4 Was the data shared with entities outside of city and county government? Yes
9.5 List which non-city entities received surveillance technology data from your department, what type of data was disclosed, under what legal standard the information was disclosed, and a justification for the disclosure.
As noted above, SFPUC contractors working on SFPUC projects operated drones to fulfill project deliverables Accidental Receipt of Face Recognition Data
10.1 Did your department inadvertently or unintentionally receive, retain, access or use any information obtained from Face Recognition Technology?
No
Complaints
11.1 Has your department received any complaints and/or concerns from community members about this surveil- lance technology?
No
Violations
12.1 Were there any violations of the Surveillance Technology Policy or Surveillance Impact Report, reported through community members, non-privileged internal audits, or through other means in the last year? No
12.4 Has your department conducted any internal audits of the technology? Yes
12.5 Please provide general aggregate information about the result of your department’s internal audits.
SFPUC requires SFPUC personnelto document planned drone flights from both contractors and SFPUC employees using a Flight Summary form that is routed to SFPUC Emergency Planning & Security (EPS). EPS ensures that the planned flight is in compliance with the SFPUC Drone Policy and then uploads the flight information into the COIT SharePoint Portal. Since EPS reviews flight information for Policy compliance before a flight occurs, there are no policy violations.
12.6 If the audits revealed violations, please list any actions taken in response to the violations. n/a
Statistics and Information about Public Records Act Requests
13.1 Has your department received any public records act requests for this surveillance technology? No
Total Annual Costs for the Surveillance Technology
14.1 List the number of FTE (new & existing).
It takes the 0931 Emergency Planning Director and 1824 EPS Pr. Admin Analyst about 2 hours a week collectively to review flights and upload into the COIT Portal. The Infrastructure Photographers operate drones on an as-needed basis throughout the year. For, the WST Surveyors, it is approximately 5% of a FTE.
14.2 Are there one-time costs for Fiscal Year 2023-2024? Yes
14.3 Are there one-time Salary and Fringe costs?
No
14.5 Are there one-time Soware costs?
Yes
14.6 List total one-time Soware costs for FY 2023-2024.
The WST Surveyors purchased a $6k photogrammetry add-on to Trimble Business Center that we are testing this year, but no decision has been made to make this an annual cost.
14.7 Are there one-time Hardware/ Equipment costs?
No
14.9 Are there one-time Professional Services costs?
No
14.11 Are there one-time Training costs?
No
14.13 Are there one-time "Other" costs?
No
14.15 Are there annual costs for Fiscal Year 2023-2024:
Yes
14.16 Are there annual Salary and Fringe costs?
No
14.18 Are there annual Soware costs?
No
14.20 Are there annual Hardware/ Equipment costs?
No
14.22 Are there annual Professional Services costs?
Yes
14.23 List total annual Professional Services costs for FY 2023-2024:
$7,644 for one-year of flights to document construction progress at SFPUC Southeast Treatment Plant (750 Phelps St) by vendor Minilab Factory LLC/SF Drone School. This expense may occur annually until completion of capital projects at location
14.24 Are there annual Training costs?
No
14.26 Are there annual "Other" costs?
Yes
14.27 List total annual "Other" costs for FY 2023-2024:
It costs $175 per license to renew the FAA licenses for pilots
14.28 What source of funding will fund the Surveillance Technology for FY 2023-2024? SFPUC Operating budget
14.29 Have there been any changes to the one-time costs from your department’s approved Surveillance Impact Report?
Yes
14.30 Why have the one-time costs changed?
The Impact Report lists professional services and soware as $0. As noted above, the WST Surveyors purchased a $6k photogrammetry add-on to Trimble Business Center that we are testing this year, but no decision has been made to make this an annual cost.
14.31 Have there been any changes to the annual costs from your department’s approved Surveillance Impact Report?
No