525 Golden Gate Ave 12th Fl
San Francisco, CA 94102
Community Benefits Approach
OUR MISSION: To provide our customers with high-quality, efficient, and reliable water, power and sewer services in a manner that values environmental and community interests and sustains the resources entrusted to our care.
Date: December 19, 2025
To: Joshua Arce, President
Stephen Leveroni, Vice President
Avni Jamdar, Commissioner
Kate H. Stacy, Commissioner
Meghan Thurlow, Commissioner
Through: Dennis Herrera, General Manager
Ron Flynn, Deputy General Manager, Acting Assistant
General Manager, External Affairs
Ronnie Versher, Director of Community Benefits
From: Alexandra Johnson, Sr Data Analyst, Community Benefits Re: Community Benefits FY 2024-2025 Annual Report Attached is the San Francisco Public Utilities Commission’s Community Benefits FY2024-2025 Annual Report. This report captures the programs, activities, partnerships, and accomplishments by the Community Benefits Division within the External Affairs Bureau that support and advance the agency’s mission and guiding policies. This document demonstrates our values of transparency and accountability to our communities, our partners, and our customers.
Community Benefits
Annual Report Fiscal Year 2024–2025
2 | Community Benefits Annual Report 2025
Introduction
Equity Outreach Expert, Jim Chien, promoting the SFPUC’s Customer Assistance Program (CAP) at the Southeast Community Center’s SF District 10 Health Fest event
SFPUC College Hill Learning Garden educator, Hannah Gordon, teaching 3rd grade students about healthy watersheds Left to right: Mary Chou, Public Art Program Director, San Francisco Arts Commission, artist Norie Sato, and Blair Randall, Arts and Education Program Manager, San Francisco Public Utilities Commission, standing in front of the artwork “Whorl Whirl: Our Circular Nature”
Our Mission as a Utility Agency
At the San Francisco Public Utilities Commission
(SFPUC), our mission is to provide our customers
with high quality, efficient and reliable water, power, and sewer services in a manner that is inclusive of
environmental and community interests, and that
sustains the resources entrusted to our care. The
San Francisco Public Utilities Commission provides
retail drinking water & wastewater services to the
City and County of San Francisco, wholesale water
to three Bay Area counties, green hydroelectric, and
solar power to Hetch Hetchy electricity customers,
and power to the residents & businesses of San
Francisco through the CleanPowerSF program.
Community Benefits Connection
The SFPUC seeks to be a good neighbor to
everyone who lives within our service territory.
We are proud to be the first utility agency in the
nation to adopt Environmental Justice (2009) and
Community Benefits (2011) policies. These policies
created our Community Benefits Division which
advances our agency’s mission to be inclusive
of environmental and community interests while
delivering our essential utility services. In 2020,
our agency adopted its Racial Justice Resolution
which condemns systemic racism and advocates
for racial justice for Black, Indigenous, and People
of Color (BIPOC) staff and communities. These
policies are a guiding framework to meet our
environmental and social equity goals, promote
sustainability, and provide meaningful long-lasting
community benefits. Our programs range across
internships and career exposure in the government
and utilities industries, environmental education
and free garden fieldtrips, environmental justice
and land revitalization, public art, events and
services at our Southeast Community Center, and
corporate social responsibility in partnership with
SFPUC contractors.
3 | Community Benefits Annual Report 2025
Community Benefits Annual Report Fiscal Year 2024-2025
Executive Summary
About This Report
Our Community Benefits Annual Report captures
the programs, activities, partnerships, and
accomplishments by our team that advance
our agency’s mission and guiding policies. This
report is aligned with the City and County of San
Francisco’s Fiscal Year 2024-2025 which covers
July 1, 2024, to June 30, 2025, and highlights the
work of our team during this timeframe. This report
is one of the many ways our team upholds our
values of transparency and accountability to our
communities, our partners, and our customers.
Impact Across Program Areas
Workforce
Our Workforce approach exposes youth, young adults,
and teachers to SFPUC water, power, and sewer
services to empower students to be environmental
stewards of our systems and infrastructure and
expose them to careers at SFPUC. Through our
keystone Project Learning Grant (PLG) program,
we partnered with 16 organizations to serve 731
young adults to explore real-world environmental
challenges such as flooding and renewable energy,
while also gaining valuable exposure to careers in
the government and utility industries.
Through our partnership with San Francisco Unified
School District (SFUSD) and John O’Connell High
School (JOCHS), 284 students learned about
SFPUC operations, and 74 freshmen students
attended an overnight field trip to Camp Mather
in Tuolumne County to learn about watersheds
and San Francisco’s water systems. This year, the
SFPUC hosted 7 interns from JOCHS and 5 interns
from SFUSD to gain career exposure on different
water, power, and wastewater subjects.
This year’s Teacher Externship, called Science
in the City, was a vibrant collaboration between
SFPUC, IgnitEd Education, and Stantec. During the
program, 17 teachers toured key SFPUC facilities
and engaged in discussions on environmental
justice, climate change, and urban water
management, deepening their understanding of
the science behind the city’s critical infrastructure.
Our tour program of SFPUC Headquarters offers
youth-focused tours that introduces students to
the SFPUC’s essential services, including water,
power, and sewer systems. This year, we welcomed
32 youth from Chinatown Community Development
Center and CityWorks to our headquarters for
student tours.
Education at College Hill Learning Garden
The SFPUC’s College Hill Learning Garden (CHLG)
offers San Francisco students a chance to
learn about environmental stewardship and the
importance of water, power and sewer resources
entrusted in our care. This year, we provided 113
free field trips for 2,794 students and 446 adult
volunteers across 9 lesson topics: Our Living City,
Our Healthy Watersheds, Power in the City, Rain
Gardens, Planting for a Healthy Planet, Urban Food
City, Our Shared Habitat, Urban Pollinators, and Full
Cycle/Zero Waste.
Environmental Justice and Land Use
At our agency, Environmental Justice means that
people of all races, cultures, and incomes are
treated fairly, and no group bears a disproportionately negative impact from our operations. We have
developed Equitable Engagement Guidelines which
promotes meaningful public engagement in the
planning, design, and construction of SFPUC projects.
We are committed to meeting environmental justice
standards by lessening the negative environmental
impacts from current projects.
We have also partnered with City departments
such as San Francisco Environment (SFE) to lead
the Racial and Social Equity Assessment of SFE’s
Climate Action Plan while incorporating equity metrics.
We are dedicated to providing safe, reliable, and
affordable services. We disbursed nearly $65,000
to 75 low-income customers with water and sewer
bill debt in Spring 2025, through our debt relief
pilot program.
In collaboration with our Wastewater Enterprise,
we support their goal to help schools and parks
lower the cost of their stormwater bills while
promoting the environmental and social benefits
of green infrastructure (GI). To date, 21 of 29
awarded Green Infrastructure Grant projects are
in Moderate or High Priority Environmental Justice
Areas. As of Fall 2025, 8 out of 29 grant awards –
$10.77M – were awarded to 8 properties in San
Francisco’s District 10 neighborhood - 4 of which
are SFUSD schools. Through this effort SFUSD has
received a total of 10 green infrastructure grants
for schools.
The SFPUC transforms under-utilized public land
into vibrant gardens and community spaces that
provide educational opportunities about water
conservation and pollution prevention. Our team
supports Hummingbird Farm, Garden for the
Environment, College Hill Learning Garden, and the
greenspace at the Southeast Community Center.
Art
The City and County of San Francisco requires all
City agencies to contribute 2% of all aboveground
construction project costs for public art. This
year, the SFPUC completed our largest artwork
to-date. Whorl Whirl: Our Circular Nature (2024)
by Norie Sato at the Headworks Facility of the
Southeast Treatment Plant is a painted aluminum
and stainless-steel sculpture standing 35 feet tall
and 335 feet long. It is the exterior façade of the
Southeast Treatment Plant along Evans Ave.
Southeast Community Center
The Southeast Community Center (SECC) entered
its 3rd year of operation at its new campus and
continues to grow as a vital hub for connection,
culture, and community resilience. To date, the
SECC has hosted over 3,200 events that brought
over 106,000 visitors. This year, the SECC hosted
824 events and 67 building tours that brought
over 26,000 visitors. These events bring vital
services, such as job fairs, citizenship workshops,
and wellness activities to our local community. The
Resident Partners at SECC are community-based
organizations who offer programs and services on-
site at the center. This year the 9 Resident Partners
served 1,787 individuals through their programs
and 84% are San Francisco District 10 residents
(94124,94107, 94134) – which is a 31% increase
from the previous year! SECC Resident Partners
also hosted 71 events with over 2,137 attendees
with an emphasis on informational workshops
and providing resources.
Social Impact Partnerships
Our Social Impact Partnership (SIP) program
creates an opportunity for firms who contract
with SFPUC to demonstrate their corporate social
responsibility by voluntarily contributing financial
donations and volunteer hours to nonprofit
organizations and public education providers in
the communities we operate in. This year, 34 SIP
firms contributed over $4.8M to 89 beneficiaries
that run programs focused on job exposure and
internships, environment and community health,
education, small business support, and housing
and economic support across 8 counties in our
service area.
4 | Community Benefits Annual Report 2025
Our Program Areas Each of our Program Areas are committed to implementing and achieving the outcomes and goals stated in our Community Benefits and Environmental Justice Policies.
Workforce
Preparing community for careers in
government and the utility industry
Education
Environmental education in water,
power, and sewer concepts
Environmental
Justice and Land Use
Centering culture and justice while
stewarding our natural resources
Art
Connecting public art to
people and place
Southeast
Community Center
A local resource hub shaped by
a historical legacy and vision
Social Impact Partnerships
Collaboration across public, private,
and nonprofit sectors to transform
communities throughout our service area
5 | Community Benefits Annual Report 2025
Community Benefits Engagement and Impact in FY2024-2025 Measurable Results and Accountability through Data:
These numbers demonstrate our department’s commitment to delivering equitable programs, building partnerships, and creating meaningful engagement.
The Community Benefits Division does not collect self-identifying data. The number of community interactions records program participation and event attendance, it does not reflect the number of individual people.
Delivered
110
Programs
Collaborated with
202
Partners
Hosted
3,131
Events
Connected through
295,899
community Interactions
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Workforce
Building a Pipeline of Utility Careers
CityWorks interns visit 525 Golden Gate
John O’Connell High School students visiting Hetch Hetchy reservoir Our Workforce approach starts by exposing youth,
young adults, and teachers to SFPUC water,
power, and sewer services to empower students
to be environmental stewards of our systems and
infrastructure and expose them to careers
at SFPUC.
Project Learning Grants
Through our Project Learning Partnership Grant
(PLG) program, we partner with local youth-serving
organizations to deliver hands-on project-based
learning experiences that focus on water, power,
and sewer concepts with a focus on climate
resilience. This isn’t your typical classroom, in
this program young people explore real-world
environmental challenges such as flooding and
renewable energy, while also gaining valuable
exposure to career pathways in the government
and utilities industries. They emerge with podcasts,
short films, public art, emergency kits, and a strong
sense of civic pride. The projects they create are
deeply connected to the neighborhoods they live in
and infused with a growing awareness of
the professional opportunities that await them
at the SFPUC. This year, we partnered with
16 organizations to serve 731 young people
(462 youth and 269 transitional aged youth;
18yrs – 24yrs).
Grantee Spotlight
Bay Area Video Coalition (BAVC)
At Bay Area Video Coalition (BAVC), students
turn the lens on environmental justice. Guided
by project-based learning activities focused on
research, narrative development, and hands-
on production, youth participants used film to
“Make an Impact” on issues that matter to their
communities. Each student group selected an
environmental justice topic and brought it to life
through a short film. Their themes ranged from
water and wastewater to power, pollution, and
Chinatown Community Development Center student presentations Community Youth Center students
environmental emergency response. The result
was a bold collection of student-produced media
that moved people to act.
Intern projects include:
• Fictional psychological thriller/comedy about
harmful algae in Lake Merced
• Documentary exploring the effects of pesticide
use in agriculture
• Film investigating cutting-edge wildfire
response technologies
• Playful, game-inspired video promoting eco-
conscious choices across San Francisco
All students also visited the College Hill Learning
Garden, where they explored how nature, food
systems, and urban water intersect. One group
even made a site visit to the Southeast Wastewater
Treatment Plant, where they captured videos
and learned about the scale and significance
of SFPUC’s infrastructure in action. These visits
provided students with authentic visual content
and a deeper sense of connection to their city.
Community Youth Center
This year, Community Youth Center (CYC)
participants took on some of the most urgent
climate issues facing San Francisco with a spirit of
inquiry, creativity, and action. Grounded in project-
based learning, their work began with a deep dive
into key environmental topics including climate
change, flooding, San Francisco’s groundwater and
sewer systems, aquifer recharge, and the Hetch
Hetchy water supply. CYC staff used activities from
the PLG curriculum to build a shared foundation
of knowledge, equipping youth with the tools
to ask big questions and pursue solutions with
confidence.
Inspired by their learning, this year’s cohort focused
their efforts on flooding and flood preparedness.
Youth collaborated in small teams to create a
series of public education projects, including two
short PSA videos, a community newsletter, and
a flood emergency kit complete with an easy-to-
follow instruction card. Through presentations at
school workshops, the CYC Springtime Festival
in Chinatown, the AAPI Youth Summit, and other
public events, youth participants brought their
knowledge into the community, educating peers
and neighbors.
CYC youth also used this experience to explore
the role they can play in building climate resilience
not just as students, but as community leaders
and future professionals. The result is a compelling
set of youth-led projects that bridge science,
storytelling, and civic engagement.
7 | Community Benefits Annual Report 2025
Sunset Youth Services
This year, Sunset Youth Services brought heart,
creativity, and purpose to their PLG work through
the Tap In Campaign which took a modern, youth-
centered approach to education through social
media. After researching common fears among
their peers about water safety, participants
created a series of short, engaging posts and
videos to highlight the reliability and cleanliness
of San Francisco’s tap water. Their goal was to
demystify drinking water and build trust in public
infrastructure through youth voice and creative
communication.
Through podcasts, music, video, and social
media campaigns, participants also explored
environmental issues like water and energy
systems with curiosity and confidence. Their
projects not only showcase powerful artistic
expression, but also reflect a deeper understanding
of equity, infrastructure, and the kinds of career
pathways that build more just and sustainable
futures. As one youth participant shared,
“At first, I thought all jobs in the environment
were boring, but after talking to a recruiter
there, I was like, ‘Wow, I could really do this! A
job where I can make a difference, be creative,
and have a good life.”
The result is a powerful body of youth-led work that
informs, inspires, and invites action from those just
discovering their passion to those ready to lead.
John O’Connell High School students roasting marshmallows at Camp Mather
Students visiting Camp Mather and the Hetch Hetchy reservoir John O’Connell High School
Partnership
Through our partnership with John O’Connell High
School (JOCHS), the SFPUC provides teachers with
the resources to design curriculum about our water,
power, and sewer operations. This year, 284 students
learned about utility careers and environmental
stewardship through this partnership.
Camp Mather
This year’s trip to Camp Mather in Tuolumne County
was more than just an overnight field trip, it was
a transformative experience for the 74 first-year
students from JOCHS. Organized in collaboration
with SFPUC Watershed Keepers, Yosemite National
Park Rangers, and San Francisco Recreation and
Parks Department Staff, the trip offered students
a unique opportunity to connect with nature and
learn about San Francisco’s water systems.
The theme of transformation resonated throughout
the experience. Chaperones and staff observed
students stepping out of their comfort zones,
embracing new challenges, and discovering
strengths they hadn’t recognized before. As one
staff member noted, “so many of our kids broke
through their comfort zones in various situations.
Witnessing them surprise themselves was pure joy.”
From exploring the Hetch Hetchy Reservoir to
engaging in environmental education activities,
students gained a deeper appreciation for the
natural world and the importance of water
conservation. This trip not only expanded their
knowledge but also inspired them to consider
future careers in environmental sciences and
public service. The Camp Mather experience
exemplifies the power of immersive learning
and its potential to ignite passion and purpose
in young minds.
Internships
As part of our ongoing commitment to education
and career exploration, the SFPUC proudly
hosts student interns from John O’Connell High
School’s Public Service Pathway. This school
program integrates water, power, and sewer
concepts into classroom instruction, with weekly
field experiences that bring learning to life. Each
Wednesday during the fall and spring semesters,
SFPUC teams welcomed 7 interns to departments
such as Information Technology Services, Human
Resources Services, as well as our very own
Community Benefits Environmental Justice and
College Hill Learning Garden teams. Each student
was placed with a team whose work directly
supported their Capstone research project, ensuring
that their time at the agency was meaningful and
relevant. Students receive class credit through
SFUSD’s College and Career Readiness program,
reinforcing the connection between real-world
experience and academic progress.
8 | Community Benefits Annual Report 2025
PLG students participating in a learning activity
Teacher Externship participants at the Southeast
Community Center
This Summer, the SFPUC also hosted 5 interns
from other SFUSD schools. The Interns participated
in staff meetings, conducted research, and
engaged in one-on-one conversations with SFPUC
professionals. Interns also supported the Teacher
Externship program, learning about the SFPUC’s
operations alongside their teachers.
Workforce Events
Teacher Externship
This year’s Teacher Externship, called Science
in the City, was a vibrant collaboration between
SFPUC, IgnitEd Education, and Stantec. This
immersive week-long program invited educators
to explore the inner workings of San Francisco’s
Teacher Externship participants at the Southeast Community Center water, power, and sewer systems and to create
unique curricula for their students based on what
they have learned.
During the program, 17 teachers toured key SFPUC
facilities, including the Southeast Community
Center and treatment plants, Lake Merced, and
India Basin Park. They engaged in discussions
on environmental justice, climate change, and
urban water management, deepening their
understanding of the science behind the city’s
critical infrastructure. These real-world insights
equip educators to bring relevant, engaging content
back to their classrooms and inspire students
toward careers in environmental science and
public utilities.
Tour of the Sunset Reservoir Solar Array
PLG students participating in a learning activity
Tours of SFPUC Headquarters
This year, the SFPUC reimagined its tours at 525
Golden Gate with a new youth-focused offering that
brings together education, career awareness, and
community engagement. The SFPUC Headquarters
Student Tour Program is more than a building tour.
It is an invitation for young people to explore how
the city works and discover where they might see
themselves in its future.
The program introduces students to the SFPUC’s
essential services, including water, power, and
sewer systems. It also highlights the values that
guide our work, such as sustainability, equity, and
public service. Through in-person interactions with
SFPUC staff and subject matter experts, students
are exposed to a wide range of civic and technical
careers. They also learn how public infrastructure
impacts daily life across San Francisco.
Recently, we welcomed 20 youth from Chinatown
Community Development Center and 12 youth
from CityWorks to our headquarters for student
tours. During their visits, they engaged directly
with staff on topics including green infrastructure,
our combined sewer system, and the City’s
Language Access Ordinance and how it ensures
that all residents can understand and participate
in government services. By connecting these
tours with our broader education and workforce
programs, the SFPUC is helping to build a
generation of young people who are informed,
inspired, and ready to lead.
9 | Community Benefits Annual Report 2025
Education:
College Hill Learning Garden
Fostering a Relationship With Our Environment
Students learning about healthy watersheds through an
interactive activity
The SFPUC’s College Hill Learning Garden (CHLG)
offers San Francisco students a chance to learn
about stewardship and build a relationship to
the resources entrusted to our care. Our garden
educators provide free K-12th grade eco-literacy
field trips that center the Next Generation Science
Standards, California Common Core, and the San
Francisco Public Utilities Big Ideas curriculum.
This year, we provided 113 free field trips for
2,794 students and 446 adult volunteers across
9 lesson topics: Our Living City, Our Healthy
Watersheds, Power in the City, Rain Gardens,
Planting for a Healthy Planet, Urban Food City, Our
Shared Habitat, Urban Pollinators, and Full Cycle/
Zero Waste. In addition to the lesson themes
and field trips, the College Hill team also provides
Green Infrastructure tours for Project Learning
Grant participants from our Workforce program,
universities, community-based organizations, and
non-profits.
Lesson Highlights
Our Healthy Watersheds
Students are invited to learn about our city’s
water systems, rainwater, and watersheds through
exploration, modeling, and stewardship. Students
learn what San Francisco watershed they live in
and how it is connected to the larger Hetch Hetchy
Regional Water System. Students experiment with
water recycling features on site, use recycled water
and rainwater to irrigate growing plants in the
garden, and build a California watershed model to
simulate rainfall and a storm.
Power in the City
Students learn about renewable and non-
renewable energy use in San Francisco and
California while exploring urban power generation.
Students learn about different energy forms,
examine renewable energy sources on site, build
solar circuits, construct a hydro-electric model,
and/or make origami windmills. Students discuss
responsible options for using power sustainably at
school and at home.
Urban Food Systems
Students discover how to grow healthy, sustainable
food in the city by helping us care for our edible
gardens. Students taste seasonal foods and food
map the journey of their food from farm to table
and after. Students explore the life cycle of our
food from gardening to composting with fungus,
bacteria, and invertebrates. They learn about
the resources and stewardship that are required
to grow and sustain regenerative food systems,
including water, labor, and other inputs.
Our Shared Habitat
Students explore the various habitats on site
and learn how to help create a biodiverse and
interdependent city through stewardship. Students
learn what is needed in a healthy habitat and
which wild animals of San Francisco and the Bay
Area we share our city with. Students build mini
habitats with natural materials in the garden and
imagine the wildlife that could ‘move into’ their
habitat. Students connect the dots between
resource stewardship, biodiverse habitats, and
healthy humans.
Students learning about permeable surfaces
Students observe edible gardens
Students help harvest and chop garden veggies to make a seasonal snack during an Urban Food System field trip
SFUSD Intern works on painting his individual project, an educational sign about water re-use in the garden
Students exploring the greenhouse
10 | Community Benefits Annual Report 2025
Teacher Highlights
Valerie Ziegler, Abraham Lincoln High School
Green Academy Teacher:
“Since 2017 the Abraham Lincoln High School
Green Academy has been partnered with the
College Hill Learning Garden. The partnership
began with an initial field trip in 2017 and has
grown to be six field trips a year, supporting college
and career activities such as mock interviews and
serving as mentors at capstone presentations. The
College Hill Garden Educators design curriculum
that directly supports the learning of Green
Academy students. Tenth graders engage in
lessons about native plants, pollinators and food
systems. At this year’s San Francisco citywide
Earth Day festival several of the students hosted
booths that were inspired by what they learned at
College Hill. In eleventh grade, students in Green
Academy take a green engineering course. Their
lessons focus on topics such as power in the city,
green infrastructure and rain gardens. Students
use this curriculum to inspire the 3D green building
models featured in their capstone projects. The
Green Academy is a Career Technical Education
(CTE) program in the Energy, Environment &
Utilities sector. The success of the program relies
on partnerships such as with College Hill and the
SFPUC to provide hands-on learning and college
and career readiness opportunities.”
SFUSD intern poses with his completed educational sign about water reuse and recycling at the garden
Students work together to build a model of the SF Bay watershed and observe as it rains in the watershed during an Our Healthy Watersheds field trip
Helen Serafino, 2nd grade Educator at
Longfellow Elementary School:
“College Hill Learning Garden is one of the best field
trips in San Francisco. I started bringing my 2nd
grade students to this beautiful garden in 2022.
Metzali and Hannah are engaging garden teachers.
The staff gives hands-on education for kids to
explore nature, get their hands dirty with gardening,
and learn about the City’s environment.
I learned so much from them as an adult learner,
too. My 2nd grade San Franciscans are lucky to
have this space to learn about the city they live in.”
Internships
The College Hill Learning Garden is continuously
transformed and improved by the staff, the interns
who rotate seasonally, and the many students
who help care for the garden space. With the help
of summer interns, the front sidewalk garden
transformed into a corridor for pollinators – filled
with freshly planted Native California plants.
Throughout their internship, each intern chose a
project to focus their energy on, this year they
created educational signage about the water
re-use and recycling on site, painted plant name
identification signs, built a bench for students to
use, and made a planting and care plan to help
steward the pond habitat.
SFUSD High School Interns work together to plant a Pineapple Guava tree in the orchard
SFUSD intern stewarding the front sidewalk garden
SFUSD Intern works on his individual project of building a bench for the garden
11 | Community Benefits Annual Report 2025
Environmental Justice and Land Use
Justice for People and Land
At our agency, Environmental Justice means
that people of all races, cultures, and incomes
are treated fairly, and no group bears a
disproportionately negative impact from our
operations. To meet this goal, our team advances
and integrates environmental justice (EJ) into
SFPUC plans, programs, and operations.
Ellyn Shea oversees students’ installation of new irrigation during the Garden for the Environment Sustainable Series
Flower Crown Making in the willow for “Mama Earth Day 2025” Rickie Cleere, Environmental Justice and Land Use Analyst, at an Ogden Terrace Community Garden site visit to view retaining walls Equitable Engagement
Guidelines
Our team leads the SFPUC’s Equitable Engagement
Guidelines which promote meaningful public
engagement in the planning, design, and
construction of SFPUC projects. This year, we
collaborated with Communications to pilot the
equitable engagement principles into select projects.
Community Engagement
Our team is committed to meeting the standards
in the SFPUC BDFP Environmental Justice Report.
This report shares strategies that lessen the
negative environmental impacts. This year, we
increased transparency about PM2.5 emissions
forecasts and engaged with Bayview Hunters Point
communities about possible offsets to negative air
quality impacts.
Debt Relief
We believe that access to water is a human right,
and we are dedicated to providing safe, reliable,
and affordable services. We disbursed nearly
$65,000 to 75 low-income customers with water
and sewer bill debt in Spring 2025, through our
debt relief pilot program.
Wetland Restoration with the Youth Watershed Stewards
Climate Action and Equity
The San Francisco Environment (SFE) Climate Action
Plan provides assistance to vulnerable populations
disproportionately burdened by climate change
and ensures climate action benefits are distributed
fairly. Our team led the Racial and Social Equity
Assessment of the plan and incorporated equity
metrics. Through our internal partnership with
SFPUC’s Water Resources Planning Division and the
Power Enterprise, we ensured that the water supply
and clean energy portions of the plan integrate
climate justice strategies.
Completed Green Infrastructure Grant project at Crocker Amazon Park Completed Green Infrastructure Grant project at Bessie Carmichael Elementary School
Green Infrastructure
We collaborate with our Wastewater Enterprise
to advance environmental justice. We aim to
help schools and parks lower the cost of their
stormwater bills while promoting the environmental
and social benefits of green infrastructure. To
date, 21 of 29 awarded Green Infrastructure
Grant projects are in Moderate or High Priority
Environmental Justice Areas. As of Fall 2025, 8 out
of 29 grant awards – $10.77M – were awarded
to 8 properties in San Francisco’s District 10
neighborhood - 4 of which are SFUSD schools.
Through this effort SFUSD has received a total of
10 green infrastructure grants for schools.
A complete map of projects can be found on the
SFPUC Green Infrastructure Grant Program Map.
12 | Community Benefits Annual Report 2025
Public Land
The SFPUC transforms its under-utilized public
land into vibrant community gardens that
provide educational opportunities about water
conservation and pollution prevention. This year,
we improved multiple SFPUC sites. The Southeast
Community Center (SECC) Interim Outdoor Flexible-
Use Space will span 15,000 square feet and serve
as a community-centered area designed to support
a wide range of outdoor activities, including health
and wellness programs, environmental education,
and community gatherings. This space will further
SECC’s mission as a vital hub for connection,
culture, and community resilience. Features of
the space will include a flexible outdoor space,
canopy shade structures, fitness equipment,
outdoor furniture, planter boxes, string lighting,
and community art. The Garden for the
Environment (GFE) project will replace the
greenhouse and retaining wall which have fallen
into disrepair. The new greenhouse, tool shed,
and retaining wall will support GFE’s programming
to provide public education to SFPUC ratepayers
about water conservation and pollution prevention.
Garden for the Environment
A nationally acclaimed half-acre education
and demonstration garden in the Inner Sunset
neighborhood of San Francisco. The garden,
founded in 1990 and cultivated on land owned by
the SFPUC, supports small-scale urban ecological
food production, organic gardening, composting,
and low water-use landscaping. Environmental
Justice (EJ) Impact:
• 31% of adult workshop participants from
EJ communities*
• 27% of youth engaged from EJ communities*
• 28% of volunteers from EJ communities
• 53% of Get Up! participants identify
as low income
Volunteers harvest material and create bouquets at Garden for the Environment
Garden for the Environment beekeeping students participate in a hive viewing
“The most valuable nugget I gained from Get Up!
was just the knowledge that I absolutely can be
part of the solution, and that I now have skills
and knowledge to pass on.”
— Garden for the Environment program participant
Garden Highlights
• 74 workshops
• 800 workshop attendees
• 36 field trips
• 837 students
• 1,379 garden tours
• 2,465 educational hours
• 7,300 visits
• 88 volunteer sessions
• 3,586 volunteer hours
*An EJ community is defined as a neighborhood, often low-income or with a high population of people of color, that experiences a disproportionate amount of environmental burdens and associated negative health and socioeconomic impacts.
Hummingbird Farm:
A community farm with the goal of supporting
the health and wellness of residents. The farm
aims to teach water conservation and sustainable
food practices to communities in the Excelsior
neighborhood and the Southeast while training
community leaders to promote growing and eating
healthy food.
• 92 community garden workdays
• 928 volunteer sign ins
• 25 youth farm tours
• 15 apprentices and interns hosted
through our Project Learning Grant Program
• 31 healthy food and medicinal plant workshops
• 6 community farm tours
• 17 cultural celebrations
• 3,003 program participants
• 1,524 native plants restored
• 303 pounds of food produced
Plant Medicine Making Workshop at Mama Earth Day 2025
Will Logsdon, SFPUC Senior Watershed Planner, at the
completed Green Infrastructure Grant Program Project
at Everett Middle School
Spotlight on
Equitable Impact
“Working with the EJ team is crucial to
scaling up green infrastructure where it
is needed most. Wastewater regularly
consults with the EJ team to ensure
our green infrastructure programs
and outreach strategies align with the
City’s EJ Framework and SFPUC’s EJ
Policy. Our ongoing efforts in the Green
Infrastructure Grant Program to reduce
barriers to entry and target outreach
appear to be contributing to higher
numbers of applications and awards
from EJ communities.”
—Will Logsdon, Senior Watershed
Planner, Watershed Planning Division,
Wastewater Enterprise
13 | Community Benefits Annual Report 2025
Art
Connecting Public Art to People and Place
The artwork Whorl Whirl: Our Circular Nature by Norie Sato at the Headworks Facility of the Southeast Treatment Plant, commissioned by the SFPUC and the SF Arts Commission
The artwork Whorl Whirl: Our Circular Nature by Norie Sato evokes the SFPUC’s environmental mission through visual references to a whirlpool Public Art For Critical
Infrastructure
A new artwork for the Headworks Facility
at the Southeast Treatment Plant
The SFPUC’s improvements at the Southeast
Treatment Plant go beyond critical infrastructure –
our approach elevates public art as well. Through
an innovative partnership with the San Francisco
Arts Commission the SFPUC is using the power of
art to share our environmental mission through
public art. Recognizing the important role of art,
the City and County of San Francisco passed
the 2% for the Arts Ordinance in 1969 requiring
all City agencies – including the SFPUC – to set
aside 2% of all aboveground construction project
costs to support public art. The SFPUC is proud
to partner with the SF Arts Commission, artists,
and community members to create transformative
artworks which evoke our environmental
mission, connect people to place, and benefit the
communities we serve.
This year, the SFPUC completed our largest artwork
to date. Whorl Whirl: Our Circular Nature (2024)
by Norie Sato at the Headworks Facility of the
Southeast Treatment Plant is a painted aluminum
and stainless-steel sculpture standing 35 feet tall
and 335 feet long. The artist was commissioned to
create this artwork in 2016 and it was completed
in 2024 demonstrating the time, commitment, and
detail it takes to complete capital construction
projects of this size.
The Headworks Facility is the first public
infrastructure project in the City to receive the
Envision Gold award, a national award that
celebrates sustainability excellence in civil
infrastructure projects, designated by the Institute
for Sustainable Infrastructure.
Whorl Whirl: Our Circular Nature is meant to “evoke
vortices created by the Coriolis effect and the
complex processes of water treatment that takes
place at the Plant” writes the artist. “My concerns
as an artist are involved with connections, often
between nature and technology.” This artwork
evokes the environmental mission of the SFPUC,
and illustrates our approach to connect public art
to people and place.
14 | Community Benefits Annual Report 2025
Southeast Community Center
A Cultural Legacy
Building on a strong foundation of success in
its first two years, the Southeast Community
Center (SECC) continued to grow as a vital hub
for connection, culture, and community resilience
in its third year of operation at its new campus.
With expanded programming, deeper community
partnerships, and an unwavering commitment to
the local community, the SECC further solidified its
role as a trusted space for collaboration, learning,
and celebration.
This year, SECC focused on increasing access to
opportunities that empower residents by supporting
efforts that promote economic mobility, family
stability, and community building. From hiring events,
job fairs, and workforce development workshops to
citizenship assistance, and digital equity initiatives, SECC created pathways for individuals and families
to access tools and resources critical to building a
secure future.
Partnerships remained central to SECC’s approach.
By collaborating with 18 community-based groups
and organizations, SECC co-created programs that
reflects the voice and values of the neighborhoods
it serves.
Throughout the year, SECC also prioritized
celebratory and wellness-focused events that
brought residents together in joy and solidarity.
To date, the SECC has hosted over 3,200 events
that brought over 106,000 visitors. This year,
the center hosted 824 events and 67 building
tours, welcomed over 26,000 visitors. Our
signature D10 Health Fest and the first Art & Soul
Festival welcomed more than 800 attendees and
highlighted the rich cultural traditions of District
10 communities, including Bayview-Hunters Point,
Visitacion Valley, and Potrero Hill residents.
Spotlight on Leadership:
Southeast Community
Facility Commission
The Southeast Community Facility Commission
(SECFC) is a seven-member, mayoral-appointed
body that advises the San Francisco Public Utilities
Commission (SFPUC) on strategic planning,
financial oversight, capital improvement projects,
and programming related to the Southeast
Community Center (SECC). Commissioners have
also played a key role in shaping the programs at
the SECC ensuring that offerings reflect the values,
priorities, and lived experiences of local residents.
This year, the Commission has engaged in a wide
range of initiatives that advance community health,
environmental justice, air quality, public transit,
and equitable access to services in Southeast San
Francisco neighborhoods. In an effort to strengthen
public engagement, the Commission adopted a
new evening meeting schedule designed to provide
more consistent opportunities for community input.
This year, the Commission proudly welcomed
Commissioner Kristin Windley, whose deep
commitment to the Southeast community
brings valuable insight and perspective.
The Commission also celebrated a leadership
milestone with the election of Commissioner
Damien Posey as Chair. Now in his fourth year
of service, Commissioner Posey has been an
advocate for grassroots leadership, equity, and
youth empowerment. A lifelong Bayview resident
and executive director of Us4Us, Damien brings
unmatched credibility and commitment to the
Commission’s work. His leadership is grounded
in lived experience and years of on-the-ground
community engagement.
Known affectionately as “Uncle Damien,” his
mentorship and advocacy for opportunity and
justice have inspired a new generation of civic-
minded youth and leaders. As Chair, he continues
to elevate the Commission’s role as a formidable,
community-rooted voice for Southeast San Francisco.
Damien Posey
Chair
Dr. Gina Fromer
Commissioner
Karen A. Chung
Commissioner
Marlene Tran
Commissioner
Chika Mezie
Commissioner
Kristin Windley
Commissioner
Southeast Community Facility Commissioners
15 | Community Benefits Annual Report 2025
SECC Commission Chair Damien “Uncle Damien” Posey
Lifting Up the Community
The SECC strengthened its role in community
by deepening partnerships with organizations
committed to uplifting Southeast San Francisco.
These collaborations allowed us to expand our
reach, enhance our programming, and respond
more effectively to local needs. With partners like
A. Philip Randolph Institute, Office of Community
Engagement and Immigrant Affairs, Bayview YMCA,
UCSF, and others, SECC brought vital services
and joyful experiences to the neighborhoods we
serve. Whether through workforce development,
immigrant support, health and wellness, or arts
and culture, each initiative reflected the collective
power of partnership.
Job Fairs
In partnership with the A. Philip Randolph Institute
(APRI), SECC co-hosted a series of job fairs
connecting jobseekers with employers across
various industries. Each event welcomed over 100
jobseekers and more than 25 employers, offering
resume support, interview prep, and access to
living-wage opportunities.
San Francisco Fire Department providing a demo
Citizenship Workshop
SECC partnered with the Office of Community
Engagement and Immigrant Affairs (OCEIA) to host
a high-turnout citizenship workshop. The event
provided direct support for residents applying
for citizenship or seeking immigration-related
assistance, with many participants coming from
the Bayview neighborhood.
SECC’s Alex Pitcher event space
PODER is an environmental justice organization that empowers Latinx immigrant families, along with Black, Indigenous and other under invested communities of color, to cultivate community rooted solutions
A busy day at SECC!
16 | Community Benefits Annual Report 2025
Community members gather and cozy up for SECC movie night Magic ToothBus is a group of dental advocates who are
passionate about children in low income communities obtain access and resources to dental health
Black Wellness Expo
In celebration of Black History Month, SECC hosted
the Black Wellness Expo, an uplifting day focused
on cancer awareness and prevention. Guests
enjoyed health education, live music, food, fashion,
and resources from partners including UCSF, the
SF Women’s Cancer Network, and Spheres Bay
Area Community Impact.
Movie Night Series
SECC launched its Movie Night Series over
summer 2024, bringing families together to enjoy
films like Black Panther, The Little Mermaid, and
Coco. Each event drew over 50 families who
enjoyed free popcorn, arts and crafts, and fun
under the stars.
Bayview YMCA “Whatchamacallit”
S.T.E.A.M. Event
SECC partnered with the Bayview YMCA and the
San Francisco Unified School District (SFUSD) to
host the “Whatchamacallit” event, dedicated to
inspiring local youth through hands-on science,
technology, engineering, art, and math activities.
More than 300 students participated in hands-
on S.T.E.A.M. activities that sparked curiosity and
celebrated creativity.
Southeast Art & Soul Fest
Kicking off festival season in the spring, the first
Southeast Art & Soul Fest brought together over
400 community members to celebrate local artists
and performers. The event featured live music, art
displays, and community vendors.
12th Annual D10 Health Fest
Held in the autumn, the 12th Annual District 10
Health Fest welcomed more than 375 attendees.
An outdoor roller rink and spirited Double Dutch
contest brought old school fun! The event featured
fitness activities, free health screenings, wellness
services, and local resource booths—all promoting
Event DJs sharing good music and good vibes
SECC staff celebrating the D10 Health Fest
Roller skating rink in action at the D10 Health Fest
17 | Community Benefits Annual Report 2025
SECC Resident Partner organization, Five Keys, utilizing the Double Rock conference room to provide technology education through the Access Program
Resident Partners
The Resident Partners at SECC are community-
based organizations who offer programs and
services on-site at the center. This year the 9
Resident Partners served 1,787 individuals
through their programs and 84% are San Francisco
District 10 residents (94124, 94107, 94134) –
which is a 31% increase from the previous year!
SECC Resident Partners also hosted 71 events
with over 2,137 attendees with an emphasis on
informational workshops and providing resources.
3rd Street Youth Services and Clinic helps
youth ages 12-24 from the Bayview neighborhood
make healthy and safe decisions that improve
their physical, emotional, and social health,
ultimately empowering them to become successful,
contributing adults.
Service Area: Health and youth development.
Charity Cultural Services Center provides free
trainings and workforce development programs for
youth and adults in areas of construction, culinary,
and financial literacy.
Service Area: Financial empowerment and
workforce skill development.
Edgewood Family Resource Center helps support
families and communities in the safe care and
development of children. The Family Resource
Center and the Edgewood Kinship programs host
parent support groups for caregivers to discuss
concerns and learn valuable information and skills
to support them and their child. They also provide
basic needs support, educational workshops, and
fun family activities.
Service Area: Basic needs and family support.
En2Action delivers economic development,
community outreach, and place-based activation
services through programs, event planning,
and production to both for-profit and non-profit
organizations in the San Francisco Bay Area.
En2action primarily serves Black-owned, People of
Color businesses and communities, and provides
services throughout San Francisco and the Bay
Area.
Service area: Economic development
and entrepreneurship.
Five Keys Schools and Programs provides
traditionally underserved communities the
opportunity to improve their lives through a focus
on the Five Keys: education, employment, recovery,
family, community.
Service Area: High school and GED programs.
Hungry Kitchens creates experiential food
concepts for everyone. Visit the café inside the
Southeast Community Center.
Service Area: Community engagement.
Office of Civic Engagement and Immigrant
Affair’s (OCEIA) Community Ambassadors
Program is a community safety and neighborhood
engagement program. The Community
Ambassadors Program engages, informs, and
assists community members at the Southeast
Community Center.
Service Area: Community engagement.
Renaissance Entrepreneurship Center uses the
power of entrepreneurship to help people facing
systemic barriers to economic mobility achieve
financial independence. Renaissance opens
pathways to small business through training, one-
on-one consulting, access to capital, and networks
of support.
Service Area: Economic development and
entrepreneurship.
Wu Yee Children’s Services offers quality childcare
to San Francisco’s diverse communities and
families. Wu Yee is San Francisco’s largest head
start and early head start provider with over 20
sites including the Southeast Community Center.
Service Area: Childcare.
18 | Community Benefits Annual Report 2025
Social Impact Partnerships (SIP)
Shaping Pathways, Creating Possibilities
The Social Impact Partnership (SIP) Program is
designed to leverage the agency’s contracts to
deliver meaningful and measurable benefits to the
community. Through the program, private firms
that contract with the SFPUC have an opportunity
to voluntarily demonstrate their corporate social
responsibility through financial or volunteer
contributions to nonprofit organizations or public
education providers – also known as beneficiaries.
This year, 34 firms participated in the SIP program
and contributed over $4.8M to 89 beneficiaries
that run programs in the community that are
rooted in equity, uplift historically marginalized
communities, promote workforce development,
and support local organizations.
The “Our Neighborhood Hiring Initiative” helps place qualified local workers into union roles and careers in construction Volunteers gardening at the Slow Sanchez Street Gardens event Our FY2024-2025 Impact by the Numbers
34%
Job Exposure
and Internships
6%
Small Business
Support
28%
Education
32%
Environment and
Community Health
Total
Contributions by
Program Area
Program
Area
Financial
Contributions
Volunteer
Hours
In-Kind
Contributions
Total
Contributions
Job Exposure
and Internships $1,569,445 518 - $1,6 47,145
Environment and
Community Health $1,220,296 2,046 $3,596 $1,530,784
Education $1,150,634 1,508 $847 $1,377,681
Small Business
Support $275,000 51 - $282,650
Total $4,215,374 4,123 $4,443 $4,838,260
*Volunteer hours are valued at $150/hr.
TUOLUMNE
MARIPOSA
SANTA
CLARA
SAN
FRANCISCO
ALAMEDA
SAN MATEO
STANISLAUS
Counties Total Contributions
San Francisco $3,641,430
Tuolumne $339,420
Alameda $322,745
San Mateo $89,562
Santa Clara $20,321
Stanislaus $7,112
Mariposa $6,625
San Joaquin $625
Total $4,427,842
19 | Community Benefits Annual Report 2025
Hunter’s Point Family workforce programs focus on helping low-income job seekers develop the skills to find employment that has a family-sustaining living wage
Job Training, Internships,
and Awareness
Transforming Futures Through Workforce
Development
This year, the firms supported workforce
development programs that blend life skills,
mentorship, one-on-one coaching, and hands-on
training to help youth reclaim their future. Old Skool
Café’s programming focuses on breaking the cycles
of incarceration by equipping formerly systems-
involved youth with real-world tools to thrive.
Through opportunity, guidance, and care, young
people are earning livable wages, and finding their
voice and purpose.
“I really wanted to help my family out, so I’ve
always wanted to work. The adults in my life
were either really far away or in prison.”
Old Skool Café’s workforce development program Give Youth A Chance
Small Business Support
Elevating Entrepreneurs. Expanding Dreams.
SIP contributions support nonprofit business
development programs that empower emerging
entrepreneurs – especially women and Black,
Indigenous, People of Color (BIPOC) leaders – through
consultation, business planning support, financial
education training, and help with legal regulations.
Stand Out Stories from Program Participants
from the Renaissance Entrepreneurship Center
• The program transformed a participant’s career
from operating a medical day spa to launching
an environmental consulting firm focused on
industrial hygiene and human health.
• The program addressed mental wellness
and Alzheimer’s – through this effort a small
business owner created a customizable journal
available at Barnes & Noble.
These stories showcase how targeted investment
and wraparound services can turn a dream into a
thriving enterprise.
EDoT (Economic Development on 3rd) hosted the People’s Garden Event filled with live entertainment, dance performances, and lunch EDoT (Economic Development on 3rd) hosted the People’s
Garden Event filled with live entertainment, dance performances, and lunch
20 | Community Benefits Annual Report 2025
Public Education
Investing in Educators, Enriching Communities
The program proudly supported the Educator
Impact Grants in partnership with the SF Ed Fund.
This year, three San Francisco public schools
received grants for innovative projects, including a
life-changing outdoor camping experience for Black,
Indigenous, and People of Color (BIPOC) students
and families to connect, reflect, and grow outside
the classroom.
Environment &
Community Health
Responding to Climate and Community Crises
Firms contributed to paid internships that empower
young leaders to address environmental harms,
climate change, and equitable food systems. These
programs cultivate inclusive spaces and provide
healing for communities impacted by racism, anti-
immigrant bias, and queer-trans antagonism.
Youth explored science through hands-on chemistry experiments Volunteers help restore native habitat, remove trash from creeks, and expand the accessibility of scientific research through community science
Students explored engineering concepts to understand the practical applications of soil permeability in real-world projects Florence Fang Community Farm
Upcountry Impact:
Tuolumne County
Deep Roots. Lasting Change.
SIP’s Commitments to our Upcountry service
territory remains strong. Programs supported by
Sonora Area Foundation this year include:
• Tuolumne Collaborative Construction Pre-
Apprenticeship Program
• STEM Education Initiatives
• “Not My Kid” Youth Mental Health Education
• Amador Tuolumne Community Action Agency
Food Bank
• Sonora High School Auditorium
Lighting Upgrade
• Career Technical Education Program
Tuolumne Collaborative Construction Pre-Apprenticeship Training Program Cohort 14
Gender equity workforce programs through immersive training 21 | Community Benefits Annual Report 2025
Spotlight on Community
Partnerships
Darrell Slocum of the Sonora Area
Foundation shared:
“The impact of these contributions extends
beyond the immediate beneficiaries. They
strengthen the fabric of our community, foster
economic opportunity, and enhance the overall
quality of life for Tuolumne County residents...
a testament to the power of collaboration.”
Social Impact Partnerships Beneficiary Convening at the Southeast Community Center Afro-Colombian dance performance
Gregg Castro, Culture Director at the Association of Ramaytush Ohlone, opening the event with a Ramaytush Indigenous grounding Beneficiary Convening Event
Building Relationships. Expanding the Circle.
Following the success of last year’s Firm Convening,
this year the SIP team launched its first Beneficiary
Convening to deepen connections between
SFPUC staff and Beneficiaries. The event provided
resources to nonprofits and public education
providers who are interested in registering as
a Beneficiary.
Attendees received a comprehensive orientation on
SIP’s Beneficiary Registry, reporting expectations,
and available resources, including College Hill,
Project Pull, Water Conservation, CleanPowerSF,
and Project Learning Grants. The Beneficiary
Convening intentionally centered arts and culture;
it opened with a Ramaytush Indigenous grounding,
included an Afro-Colombian dance performance,
and celebrated with Latino cuisine.
Public Dashboard Update
Transparent Data. Powerful Impact.
At the Beneficiary Convening event we shared
the re-imagined Public Dashboard that is more
intuitive, user-friendly, and visually dynamic. The
dashboard will make it easier than ever to see SIP
contributions and the programs they support by
publicly sharing the nonprofit and public education
beneficiaries. Through data-driven performance
management, continuous program improvement,
and collaborative stakeholder engagement, the
Social Impact Partnership Program ensures that
these contributions translate into real, lasting
impacts for residents across our service area.
22 | Community Benefits Annual Report 2025
Staying Engaged
Student watering the edible garden
A hummingbird spotted at College Hill Learning Garden. Hummingbirds are important pollinators in California ecosystems.
We are proud to present our ongoing commitment to fostering meaningful connections with our community. Your engagement is invaluable to us, whether you are a community member, student, volunteer, nonprofit organization, foundation, firm, or government agency, we extend an open invitation to join us in advancing Community Benefits and Environmental Justice for all. We look forward to collaborating in the near future. In the meantime, check out these opportunities and resources:
• Reserve space for your next event at our
Southeast Community Center (SECC)
• Stay up to date with upcoming events
at SECC
• Visit our Facebook and Instagram:
@secc.1550
• Read our Big Ideas curriculum to learn how
teachers and schools can integrate water,
power, and sewer concepts into environmental
education
• Book a field trip or tour at our College Hill
Learning Garden
• Volunteer at a gardening day in San Francisco
• Hummingbird Farm (Excelsior)
• Garden for the Environment (Inner Sunset)
• Submit your artwork to the San Francisco
Arts Commission’s Bayview Artist Registry
• Learn more about how your firm
or organization participate in our
Social Impact Partnership Program
• Learn more about our Project Learning
Grant Program
• Save water in your home, garden, or business