Peninsula Clean
Energy Board
Meeting
December 18, 2025
This meeting will begin shortly. Thank
you!
Agenda
• Call to Order / Roll Call
• Public Comment (for items not on the Agenda)
• Please note, send Zoom chats to Brianna Arroyo, Admin Asst. • Action to set the Agenda and Approve Consent Items 1-5 • Consent – Public Comment
• Regular Agenda items
• Adjournment
Chair Report
Chair Report
• Interim Appointment to Executive Committee
• John Dugan, San Carlos
• Ad Hoc Nominating Committee
• If you are not interested in the position of Chair or Vice Chair, please reach out to volunteer on the ad hoc nominating committee.
• The committee will be formed at the January BOD meeting • Nominations will be voted on and new officers seated at the February BOD meeting.
CEO Report
CEO Report – General Updates
1) PrePay #2 Success!
• 11.3% savings rate of assigned
contracts yielding $58M in savings over
10-year period
2) December Board and Staff Activities
• December All Staff Meeting in San Bruno
(12/3)
• Diablo Canyon Power Plant Tour (12/11-
12/12)
• Lunch and Learn with Senator Becker
(12/17)
3) Two Microgrid Application Submittals
• County pledged $3M to Pescadero
project
CEO – General Updates
Recent Examples of PCE Thought Leadership & Industry Leadership • Assy Pilar Schiavo Chair of Select Committee on EVs and Charging Infrastructure reached out to learn more about PCE’s EV research, policy positions and programs • CPUC staff reached out to PCE to discuss our experiences and thoughts on renewable procurement beyond statutory requirements
• CEO of CAISO met with PCE and a handful of other CCA leaders to discuss MIC reform • Shawn Marshall is new Chair of LEAN Energy US, the national CCA organization January 2026 Board Meeting:
• 2026 PCIA Update
• FY 26 Budget Refresh/Approval of New Rates
• 2026 Agency Goals and Workplan
• Power Resources Contract Approval
• 2026 Brand Refresh and Approval of Marketing Contract CEO Report: December Community Events
8 • December 9 - PCE Rebates Presentation,
Foster City
• December 9 - Focus Group with Senior
Coastsiders, Half Moon Bay
• December 17 – Second Harvest Food
Distribution Event, San Bruno
• Note: Belle Haven Home Upgrade
Workshop rescheduled to January 26 or
28 CEO Report: Staffing Update
Welcome!
• Paige Garcia, Residential Programs Manager
• Started December 2nd
PCE is now fully staffed with no new postings!
Upcoming Meetings – Welcome to 2026!!
Executive Committee:
• Monday, January 12, at 10:00 a.m.
Board of Directors Meeting:
• Thursday, January 22 at 6:30 p.m.
Audit and Finance Committee:
• Monday, February 9 at 8:30 a.m.
Bringing Our
Mission to Life,
One Conversation
at a Time.
A Year of Connection, Care, and
Customer Trust.
Stephanie Elmore
This isn't just customer service, it's our mission
89.9%
10.1%
How many calls did our CSA’s
support in their first year?
(Hint: It’s a lot.)
Retention Up, Opt Outs Down
89.9%
10.1%
Calpine Call Center
From Days to Minutes: How we improved the Customer Experience
89.9%
10.1%
How We’ve Improved the Customer Experience
This is the first time I didn’t have to
wait for someone to call me back!
- Benjamin
From Days to Minutes: How we improved the Customer Experience We’re Not Just CSA’s
Official In-House EV Advisors
176 EV advisor calls
PCE’s E-Bike Program Applications
831 E-Bike applications processed
89.9%
10.1%
Coming Up
• Voice of the Customer
• New Survey Opportunities
• Live Chat 2026
THANK YOU
FOR
BELIEVING
IN US
CPUC Energy
Efficiency
Portfolio Plan
Board of Directors
December 18, 2025
Agenda
• Current PCE Programs
• Portfolio Overview
• CPUC Application
Current PCE Programs
Current PCE Programs Portfolio
Customer Segments Served and Missing
Community Outreach & Market Assessment
Portfolio Overview
Portfolio Vision & Strategies
30 Prioritize greenhouse gas reduction through
electrification, replacement of refrigerants
Prioritize cost effectiveness
Focus on offerings providing direct renter support
Load shaping measures including PCE’s virtual power plant (VPP) Innovative designs such as right-sizing and low global
warming potential refrigerants
Complement PCE-funded programs such as Home Upgrade
Major Elements
Marketplace Contractor Training Virtual Power Plant
Direct Install Energy Coach FLEXmarket
Renter Marketplace and Concierge
PCE
Marketplace
& Concierge
Target Customer
Segments
Residential, Commercial (Small and
Micro Businesses)
Description • Online shop portal, clean energy
equipment
• Residents and small business,
including renters
• Discount or no cost products
• Product recommendations,
concierge, and stack incentives.
• Local CBO partners outreach,
multilingual help, and guidance.
Customers
Served
2,000-8,000
Renter Marketplace & Concierge
33 Refrigerant Contractor Training
34 Target Customer
Segments
Contractors
Description • Training small and independent
HVAC contractors
• Safe refrigerant recovery and
recycling
• Free instruction, EPA
certification, guidance on resale
and credit opportunities
• Promote use of Low Global
Warming Potential Refrigerants.
Customers
Served
TBD
Virtual Power Plant
Target Customer
Segments
Residential and Local Government
Description • Load shifting program for battery
energy storage systems (BESS)
• Enrolled and are controlled via
PCE’s DERMS platform.
• Customers are paid for shifting
energy use out of peak hours.
Customers
Served
~2,000 residential
~25 Local Government
Expanding Direct Installations
Description • No-cost, on-site energy and electrification readiness assessments, installations, and
technical assistance.
• Connect customers to deeper retrofit and
funding opportunities.
Target
Customer
Segments
Commercial - Small
and Medium
business
Residential – Single
Family
Customers
Served
~200-350 ~2,000-4,000
Customers
Energy Management Coach
Description • Coaching program
• Dashboards, and walkthroughs
• Helps customers capture low/no-cost
savings and assess electrification readiness
Target
Customer
Segments
Commercial,
Industrial,
Agricultural
Multi-Family
Customers
Served
60-100 (medium -
large buildings)
40-60 buildings,
depending on size
FLEXMarket
Target
Customer
Segments
Commercial, Residential
Description • Continuation of PCE’s FLEXmarket
• Commercial customers (possibly
residential)
• Pays for EE savings measured at
the meter.
• Enables service providers to
deliver cost-effective savings, load
optimization, and potential
decarbonization
Budget $6M
Customers
Served
100-400 buildings
CPUC Application
Summary
40 * Excludes EM&V, includes IDSM
Program Budget Request Customers Served Market Segments Renter Marketplace &
Concierge $8,000,000 2,000 – 8,000 Commercial & Residential Renters Refrigerant Workforce
Education & Training $2,000,000 TBD Workforce Development Virtual Power Plant $4,000,000 25 Local Government
2,000 Residential
Local Government &
Residential
Direct Installations $7,600,000 2,200 – 4,350 Commercial & Single-Family Residential Energy Management
Coach $10,800,000 100 – 160 buildings
Multi-Family,
Commercial, Industrial,
Agricultural
FLEXMarket $6,000,000 100 – 400 buildings Commercial &
Residential
Total* $38,400,000 6,200 – 14,500 Customers
200 – 560 buildings
CPUC Application Timeline
41 Submission February 16, 2026
Program Launch January 1, 2028
Needs Assessment
(Q1 2025)
•Market research
•Community
outreach
Portfolio
Development
(Q2/Q3 2025)
•Vision and goals
•Program
identification
•Technical
calculations
Application
Drafting
(Q4 2025)
•Testimony
•Application
document
CPUC Application
Review
(2026 and 2027)
•Briefs
•Potential Hearings
•Data Requests
•Advice Letters etc.
Program Launch
(January 1, 2028)
•Implementer RFPs
•Implementation
Plans
•Launch Programs
Questions?
10-Year
Anniversary
Brainstorm
Why we’re doing this
• Quick, interactive Board exercise with real-time participation • Gather ideas for celebrating PCE’s 10-year anniversary in 2026 • Imagine how we can:
• Celebrate our first decade
• Bring our next chapter to life in the community
• Use your input to shape our planning for events, community activations, and brand rollout
It’s 2026, and we’re celebrating 10 years of impact…
Some of the staff’s ideas:
• Drone show
• EV parade
• 10 events in 10 cities
• Celebratory grants
• A game at County Fair
• Wrapping a Ford F-150
• Public art installations
How it works
We’re using Mentimeter:
• Go to the link or QR code on your phone or tablet
• You’ll see one question at a time
• Type your responses—short and spontaneous is great
• Answers appear live on screen
Thank you & what happens next
What we’ll do with your ideas:
• Mentimeter responses will be saved and summarized
• Staff will bring back a full plan for the 10-year anniversary and brand rollout in early 2026
Board Open Forum
Shawn Marshall, CEO
Board Open Forum: Question 1
What are you hearing from your constituents relative to PCE? About energy and sustainability more generally?
“When your constituents talk about PCE, energy, or sustainability, what messages or themes do you hear most often?”
Board Open Forum: Question 2
What are your priorities for this Board and Agency in the coming year?
“If you could focus this Board’s energy on three key goals next year, what would they be?”
Board Open Forum: Question 3
What questions or suggestions do you have?
“What’s one idea, question, or bold suggestion you’d offer to help PCE lead on clean energy?”
Board Members’ Reports
Adjournment