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COMAi UNi TY ENERGY
Staff Report - Item ld
To: The Governing Board
From: Don Eckert, Executive Director
Item ld: Adopt Resolution Approving the Job Description for the Community Outreach Manager Position and Salary Range
Date: 1/19/2023
RECOMMENDATION
Adopt Resolution approving the job description for the Community Outreach Manager position and salary range.
EXPANSION COMMITTEE RECOMMENDATION
At the December 14, 2022, Expansion Committee meeting, the Committee received a presentation from staff on areas of interest for expansion and sought direction on adding a position to the table of organization with a primary focus on building relationships with elected officials to support expansion efforts. The Committee unanimously supported bringing the new position to the Board for consideration.
BACKGROUND
Pioneer Community Energy ("Pioneer") enters 2023 with a favorable position on rates compared to Pacific Gas & Electric resulting in significant ratepayer savings. This also favors pursuit of expansion activities.
In 2022, staff made considerable progress in expansion into Nevada County and worked with staff from Yuba Water Agency in support of expanding into Yuba County with successful campaigns with the cities of Grass Valley and Nevada City.
ANAL VSIS & DISCUSSION
In 2023, Pioneer wants to build upon the relationships with staff and elected officials of Nevada and Yuba Counties while also pursuing opportunities with other like-minded communities. The recommended Community Outreach Manager position would support the building of those relationships and conduct strategic community outreach and advocacy.
Highlights of the duties and responsibilities include:
• Identify expansion and growth opportunities for Pioneer • Initiate and develop collaborative relationships with new stakeholders, including potential member staff, elected officials, advocacy groups, and influential customers that may take advantage of Pioneer's many benefits
• Act as a primary point of contact for existing member agency staff and support elected officials as required
• Manage the expansion process through completion
• Participate in public events to distribute information about Pioneer and interact with key external stakeholders
Agenda Item: ld Agenda Date: 1/19/2023
Pioneer's authorized table of organization includes seventeen (17) full-time positions. To maintain operational costs, staff will eliminate the funding of the Senior Manager of Quantitative Analysis and Modelling resulting in a net positive fiscal impact of $9,600.
STRATEGIC PLAN
The recommendation supports the Quality in Service and Financial Stability & Strategic Growth priorities.
FISCAL IMPACT
There is a positive fiscal impact with this recommendation of $9,600 based on difference between the maximum salary of the Senior Manager of Quantitative Analysis & Modeling and the recommendation.
ATTACHMENTS
1. Resolution approving the job description for the Community Outreach Manager position and salary range.
Before the Governing Board of
Pioneer Community Energy
Resolution No.: ____________
The following Resolution was duly passed by the Governing Board of Pioneer Community Energy at a regular meeting held January 19, 2023, by the following vote on roll call:
Ayes:
Noes:
Absent:
Signed and approved by me after its passage.
______________________________
Chair of the Governing Board
Attest:
_______________________
Secretary
WHEREAS, Pioneer Community Energy is a Community Choice Aggregation Program serving the cities of Auburn, Colfax, Lincoln, Rocklin, and Placerville, the town of Loomis, and unincorporated Placer and El Dorado County; and
WHEREAS, the Board adopted the 2021-2024 Strategic Plan identifying expansion with like-minded communities as one of Pioneer Community Energy’s objectives; and WHEREAS, the recommended Community Outreach Manager position supports the expansion efforts; and
WHEREAS, a new job description is necessary for the Community Outreach Manager position; and
WHEREAS, the authorized maximum positions in Pioneer Community Energy’s Table of Organization of 17 approved with the Fiscal Year 2022-23 Budget is not changed with the approval of this new job description.
In the matter of: RESOLUTION APPROVING THE
JOB DESCRIPTION FOR THE COMMUNITY
OUTREACH MANAGER POSITION AND SALARY
RANGE
2 Resolution 2023-__ January 19, 2023
BE IT RESOLVED, the Governing Board of Pioneer Community Energy, State of California, hereby finds, declares, and resolves as follows:
1. The above recitals are true and correct.
2. Approve the Job Description for the Community Outreach Manager position and approve the salary matrix adding the salary range for the Community Outreach Manager position.
3. This Resolution shall take effect immediately upon its adoption.
Exhibit A: Job Description for Community Outreach Manager position Exhibit B: Salary Matrix
Pioneer Community Energy
Job Description
Employee's Name:
Job Title: Community Outreach Manager
Department: Administration
Reports To: Executive Director
FLSA Status: Exempt
Prepared By: HRtoGo
Prepared Date: 1/19/2023
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Summary: The Community Outreach Manager works under direction of the Executive Director.
This position includes a wide range of responsibilities for advancing Pioneer's electric services and programs by conducting strategic community outreach and advocacy for the agency overall.
Essential Duties and Responsibilities: include the following. Other duties may be assigned. • Identify expansion and growth opportunities for Pioneer. • Initiate and develop collaborative relationships with new stakeholders, including potential member staff, elected officials, advocacy groups, and influential customers that may take advantage of Pioneer's many benefits, including competitive and stable rates, and programs.
• Act as the primary point of contact and maintain open communication channels for existing member agency staff and support elected officials as required. • Participate in public events to distribute information about Pioneer and interact with key external stakeholders.
• Manage the process through completion for securing approval on behalf of new agencies to join Pioneer's Joint Powers Authority.
• Act as a liaison to key external stakeholders by responding to inquiries, delivering presentations to various community groups, participating in on-site visits, emailing, cold-calling, and providing information about Pioneer's programs and services, including cost comparisons
• Work with Pioneer's Customer Care and Marketing teams to plan, organize and implement community outreach efforts to market Pioneer's programs and services to the general public and other stakeholders
• As assigned, assist with the implementation of Pioneer's Strategic Plan.
Supervisory Responsibilities: This job has no supervisory duties.
Measures of Performance: The Community Outreach Manager shall be considered to be performing in an acceptable manner when the following have been accomplished:
1. Analytical Thinking- Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Makes a systematic comparison of two or more alternatives; Notices discrepancies and inconsistencies in available '/DNEER
information; Approaches a complex task or problem by breaking it down into its component parts and considering each part in detail; Weighs the cost, benefits, risks, and chances for success in making a decision; Designs work flows and procedures.
2. Problem Solving- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
3. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
4. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Tailors the content of speech to the level and experience of the audience; Uses appropriate grammar and choice of words in oral speech; Organizes ideas clearly in oral speech; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
5. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
6. Teamwork- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Listens and responds constructively to other team members' ideas; Offers support for others' ideas and proposals; Is open with other team members about his/her concerns; Expresses disagreement constructively.
7. Professionalism-Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
8. Quality- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
9. Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
10. Dependability- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
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Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university in communications, public administration, or a related field and four years of experience in community energy outreach , or equivalent experience. Experience working in a public utility and/or a Community Choice Aggregate program is desirable.
Language Skills: Ability to read and interpret documents. Ability to write routine reports, and correspondence. Ability to speak effectively before community groups, governing boards or employees of member and potential member organization.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: To perform this job successfully, an individual should have knowledge of Internet software and the Microsoft Office Suite of products.
Certificates, Licenses, Registrations: A current CA driver's license and proof of auto insurance are required.
Other Skills and Abilities:
• Microsoft Office Suite including Excel, Word , PowerPoint and Adobe Acrobat • Google Suite including Sheets, Docs, and Calendar
• Experience working with diverse cultures and communities such as communities of color, low income, English as a second language, various ages, and socio-economic spectrums
• Ability to engage and coordinate with diverse stakeholders in person, on the phone, and through email to promote and explain Pioneer's services and programs • Establish and maintain working relationships with stakeholders and potential partners • Multitask on several projects while delivering a consistent, high-quality and timely work product
• Work independently to resolve issues quickly and effectively • Work as part of a collaborative team
• Adapt to changing priorities in a fast paced, dynamic environment • Demonstrate patience, tact, courtesy and flexibility
• Fully interpret and explain energy data and statistics to stakeholders in a simple and understandable manner
• Strong interpersonal communication skills
• Sound decision making and creative problem-solving skills • Clear oral and written communication in various environments, potentially under pressure and while being recorded
• Professional and effective engagement with stakeholders and customers '/ONEER
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Acknowledgements: I have reviewed and understand the above job description and believe it to be accurate and complete. I also understand that the company retains the right to change this job description at any time. I also understand that this job description is not a contract for work.
I certify that I possess all of the "Essential Requirements" of the job outlined herein, except as noted here (If none, so state): ____________________ _
I certify that I am fully capable (with or without a reasonable accommodation) of performing all of the essential functions documented herein, and I do not have a physical or mental disability that would jeopardize the health and or safety of my co-workers.
D I do not require an accommodation in order to perform the essential functions of this job as indicated in this job description.
D I require an accommodation in order to perform the essential function of this job as indicated on this job description. The accommodation I require is:
I understand, and fully agree, that this job description does not constitute a written or implied contract for employment and that my employment relationship with the company is "at will," for an unspecified duration, and may be terminated at any time by me or the company as specified by Section 2922 of the California Labor Code.
I understand that I am an exempt employee and therefore, may be required to work in excess of 40 hours per week without overtime compensation.
Employee's Signature Date
Supervisor's Signature Date
Attachment B
SALARY SCHEDULE FISCAL YEAR 2022-23
Class/Position Title Minimum Maximum
Administrative Assistant $50,138 $74,957
Account Representative I $76,275 $114,032
Account Representative 11 $83,903 $125,434
Board Clerk/Executive Assistant $73,182 $109,407
Chief Operatinq Officer $199,593 $298,392
Commercial Coordinator $86,547 $129,386
Community Outreach Manaqer * $117,389 $175,495
Director of Finance and Administration $150,919 $225,623 Director of Public Affairs, Marketing and Programs $150,919 $225,623 Executive Director $221,770 $331,548
Financial and Administrative Analyst I $70,372 $105,205 Financial and Administrative Analyst II $77,409 $115,726 Internal Operations Coordinator $99,529 $148,794
Key Accounts Manager $106,063 $158,564
Legislative and Regulatory Analyst I $88,978 $133,023
Legislative and Regulatory Analyst II $97,876 $146,325
Legislative and Regulatory Manager $117,389 $175,495
Management Analyst $88,978 $133,023
Power Resources Manaqer $112,557 $168,274
Power Resources Analyst I $88,458 $132,245
Power Supply Contract Manager $112,557 $168,274
Program Manager $99,529 $148,794
Program Specialist I $90,479 $135,268
Residential Coordinator $86,547 $129,386
Senior Commercial Coordinator $99,529 $148,794
Senior Financial Analyst $98,350 $147,027
Senior Manaqer, Quantitative Analysis and Modelinq $123,813 $185,101 Senior Residential Coordinator $99,529 $148,794