Board of
Directors
Regular Meeting
April 28, 2022
2 Regular
Meeting
Agenda
Welcome
Call to Order
Pledge of Allegiance
Roll Call
Items to be Added, Withdrawn, or Reordered on the Agenda Public Comment for Items Not on the Agenda
Consent Agenda
Regular Agenda Items:
8. Quarterly Update on Community Advisory Committee
9. Update on Back Office Metrics/Dashboard
10. Update on Regulatory and Legislative Affairs
11. Update on Marketing and Public Relations
12. Approval of Second Amendment to Civilian Contract for Marketing and Communications Services
13. Approval of a Market Salary Increase for Employees and Next Steps for a Comprehensive Salary Structure
Reports by Management and General Counsel
Director Comments
Adjournment
3 This Photo by Unknown Author is licensed under CC BY-SA Welcome to SDCP!
Karin Burns
Chief Executive Officer
Stephen Gunther,
Senior Regulatory Analyst
Lorena Puga Bernaden,
Office Manager & Administrative Assistant
Rachel Hommel,
Marketing & Communications Manager
Roll Call
Items to be
Added,
Withdrawn
or Reordered
on the
Agenda
Public
Comment
for Items
NOT on the
Agenda
8 Consent
Agenda
1. Approval of Findings to Continue Holding
Remote/Teleconference Meetings Pursuant to Assembly
Bill 361
2. Receive and File Treasurer’s Report for Period Ending 2/28/22
3. Approval of Best Best & Krieger LLP Amended
Engagement Letter
4. Approval of Joint Representation Agreement with Keyes & Fox LLP for Legal and Regulatory Services
5. Approval of Amendment to Professional Services
Agreement with NewGen Strategies and Solutions LLC
for Regulatory Support and Rate-related Analysis
6. Approval of Debt Collection Professional Services
Agreement with Financial Credit Network
7. Approval of Sublease Agreement with Nuvve Holding
Corporation for Temporary Office Space
9 Item 8
Quarterly Update on Community Advisory
Committee
Recommendation:
Receive and File quarterly update from the
Community Advisory Committee
Presenter:
Matthew Vasilakis
Member Community Advisory Committee
10 Item 9
Update on Back Office Metrics/Dashboard
Recommendation:
Receive and File Update On Back Office
Metrics/Dashboard
Presenter:
Lucas Utouh,
Director of Data Analytics and Account Services
11 Phase 3 Status
Enrollment Highlights:
Transitioning Phase 3 accounts which are primarily residential in four monthly waves by city and bill cycle.
Transitioning Net Energy Metering (NEM) accounts based on True-Up month starting in February 2022 through January 2023.
February transition is complete.
March transition is complete.
April transition is in progress.
May transition is in queue.
City Phase 3 Status Enrollment Month Count of Accounts Enrolled Imperial Beach Completed February 2022 9,570
La Mesa Completed March 2022 22,737
Encinitas In Progress April 2022 19,930
San Diego In Queue May 2022 492,189*
Chula Vista In Queue May 2022 74,303*
*Estimated
12 Opt Out Tracking: Customer Feedback
13 Participation Rates
14 Overall Data Trends
1. How are we doing?
• We are doing well in terms of our customer participation in our program. Our participation rates across Phase 1, 2, and 3 are below our opt out assumptions of 5%.
• For Phase 3, this participation rate is flued and will change as we ramp up mass enrollment across all member cities throughout 2022. The true participation rate will be computed once customers across all member cities are fully enrolled. In the interim, we are reporting on the opt outs and eligible accounts associated with the phase on a rolling basis as of the reporting month.
2. What have we learned? Any patterns in the data we are seeing? • It is evident that customers prefer to use our website to self-serve their options to either opt out, up or down. 58% of our customers’ opt actions were processed via the web. Followed by customers calling the Contact Center at 30%.
• There are different motivations when it comes to opt outs between Residential and Non-Residential customers. Residential customers’ predominant reason for opting out is that they dislike being automatically enrolled at 26% vs 2% for Non-Residential customers.
Residential customers’ next predominant reason for opting out is rate or additional cost concerns at 15% vs 3% for Non-Residential customers.
3. What we are doing to be successful for the next set of rollouts? • ME&O
15 Item 10
Update on Regulatory and Legislative Affairs
Presenter:
Laura Fernandez
Director of Regulatory and Legislative Affairs
Recommendation:
Receive and file the update on regulatory and
legislative affairs
16 Integrated Resource Planning – Modified Cost Allocation Mechanism (MCAM) • Decision 19-11-016 ordered procurement of 3300 MW of System Resource Adequacy (RA) • LSEs serving load shared procurement responsibility, SDCP not yet serving load • Cost recovery and other issues to be addressed in future decision • MCAM Proposed Decision issued March 29
• Requires SDCP to enter into agreement with SDG&E for purchase of its share of resources
• SDCP filed comments, final decision could be voted on May 5 Item 10
Update on Regulatory and Legislative Affairs
17 Resource Adequacy Rulemaking
• SDCP filed informal and formal comments with other CCAs arguing that the two-slice proposal is preferable and more readily implementable. • A proposed decision is expected on the Reform Track in May.
Item 10
Update on Regulatory and Legislative Affairs
18 Provider of Last Resort Rulemaking
• SDCP filed comments with Clean Energy Alliance to address Energy Division’s proposed framework and financial monitoring of CCA programs • Comments note that certain proposals could increase financial pressure and increase risk of LSE failure
Item 10
Update on Regulatory and Legislative Affairs
19 Assembly Bill 2838 – SDCP Has Taken an Oppose Position • IOUs required to administer green tariff shared renewables program (EcoChoice) • Enabling statute requires that costs associated with program are not shifted from participating customers to non-participating ratepayers • SDG&E sponsored AB 2838 would authorize termination of programs and allow consideration of recovering outstanding program costs from all customers • AB 2838 turns the ratepayer indifference principle on its head by asking non-participating ratepayers to pay the cost of a program for which they received no benefit
Item 10
Update on Regulatory and Legislative Affairs
20 Recommendation:
Receive and file the update on regulatory and
legislative affairs
Presenter:
Laura Fernandez
Director of Regulatory and Legislative Affairs
Item 10
Update on Regulatory and Legislative Affairs
21 Item 11
Update on Marketing and Public Relations
Recommendation:
Receive and File Update On Marketing and
Public Relations
Presenter:
Rita de la Fuente
Director of External Affairs
22 Paid Media
23 Media Mix
Local Print: • SD Union Tribune • SD Reader • SD Uptown News • El Latino • Voice & Viewpoint • Filipino Press • Nquoi Viet Tu Do • SD Chinese Tribune • Community Newspapers
Social/Online Media: • Facebook/Instagram • Nextdoor • Twitter • Banner Ad Display Radio: • Univision • KPBS Public Radio • Podcasts
Outdoor: • Billboards • Convenience Store
Posters
24 Building Trusted Partnerships
25 News Media Coverage
Over 100 individual articles or broadcast
clips that were published online during
residential enrollment
Broad mix of newspapers, TV,
radio, online news outlets and
Spanish news media
26 Outreach and Engagement
27 Item 11
Update on Marketing and Public Relations
Recommendation:
Receive and File Update On Marketing and
Public Relations
Presenter:
Rita de la Fuente
Director of External Affairs
28 Item 12
Approval of Second Amendment to Civilian Contract
for marketing and Communications Services
Recommendation:
Approve Second Amendment to Civilian Contract for
Marketing and Communications Services
Presenter:
Rita de la Fuente
Director of External Affairs
29 History
July 23, 2020: Two-year term agreement beginning
August 1, 2020, with a not-to-exceed amount of $775,680.
May 27, 2021: First amendment to the Agreement to
increase the not-to-exceed amount by $143,000 to
$918,680.
30 Task #1: Agency Branding, Design, Messaging and Identity Task #2: Web Design, Content Development, and Maintenance Task #3: Community Outreach and Stakeholder Engagement
Task #4: Marketing and Advertising Campaign
Task #5: Media Relations and Public Affairs
Task #6: Project Management/Performance Metrics
Civilian’s Role in SDCP’s Brand & Presence
31 The Brand
32 Municipal Launch Press Conference
33 Social Media
34 Enrollment Notices
35 Communications & Outreach
• Press:
• Service Launches
• Power Purchase Agreements
• Power100Champions
• Advertorials
• Local Podcasts
• Presentations to Businesses,
Community Organizations and
Agencies
36 Recommendation:
Approve Second Amendment to Civilian Contract for
Marketing and Communications Services
Item 12
Approval of Second Amendment to Civilian Contract
for marketing and Communications Services
Presenter:
Rita de la Fuente
Director of External Affairs
37 Item 13
Approval of a Market Salary Increase for Employees
and Next Steps for a Comprehensive Salary
Structure
Recommendation:
Approve a salary increase of 4.5% for all current SDCP employees other than the Chief Executive Officer, retroactive to January 1, 2022, or the first day of the month an employee was hired, whichever is more recent.
Direct the Chief Executive Officer to proceed with next steps to retain a human resources firm to support various efforts including development of a comprehensive salary structure. Presenter:
General Counsel
Adjournment
Board of
Directors
Special Meeting
April 28, 2022
Call to
Order
Roll Call
41 Special
Meeting
Agenda
1. Approve Board and Employee
Child Care During Attendance
at Certain Meetings or Events
on Behalf of SDCP
42 Item 1
Approve Board and Employee Child Care During
Attendance at Certain Meetings or Events on
Behalf of SDCP
Recommendation:
Adopt Resolution NO. 2202-06 amending the board Compensation and Reimbursement Policy to provide reimbursement for reasonable child care expenses during attendance at certain meetings of the Board of Directors and to authorize the Chief Executive Officer to establish a program to provide employee child care and/or reimbursement of reasonable child care expenses for attendance at meetings or events outside of business hours. Presenter:
General Counsel
Board of
Directors
Next Regular Meeting
May 26, 2022