1 • Subtitle
New SV Clean Energy
PowerPoint Template
Update on Hybrid
Meeting Requirements
Kevin Armstrong, Deputy Director of Admin Svcs.
Bena Chang, Senior Government Affairs Manager
November 14, 2022
Item 3
PRESENTATION
2 Remote Meetings Schedule
AB361 continues to
allow remote meetings
with relaxed noticing
until February 28, 2023
• On October 17, 2022, the Governor
announced the end of the COVID State of
Emergency, effective Feb. 28, 2023.
• Starting January 1, 2023, meetings may
begin utilizing AB2449 meeting
requirements
• Starting March 1, 2023, without any action
needed, noticing requirements will revert to
traditional Brown Act rules
Item 3
PRESENTATION
3 Virtual Attendance (AB 2449)
AB2449 allows for the
continuation of relaxed
noticing requirements
for remote locations,
but adds some
significant
administrative
guardrails to limit
remote attendance:
• A quorum of Board members must be in person
at one location within the service territory
• If the quorum requirement is met:
• A member not present may request virtual
attendance for “just cause” or in “emergency
circumstances”
• The remote member must publicly disclose any individuals present who are age 18 or over
• The remote member must participate via audio and video • The remote member cannot teleconference more than 3
consecutive meetings, or more than 20% of the regular
meeting number for the year
• No location disclosure or public access is required
Item 3
PRESENTATION
4 Virtual Attendance (Brown Act)
Brown Act
Requirements apply to
members of the
legislative body, but not
staff or the public, who
are able to continue
attending remotely as
the agency allows.
• Under traditional Brown Act rules:
• Remote locations must be noticed in advance
• Remote locations must be open and accessible to the
public
• Board members could attend from an existing
publicly-accessible location that allows for ADA
access and full public participation
• Cupertino Community Hall (BOD Mtgs)
• SVCE Offices (Committee Mtgs)
• Member Agency Facilities
• Or Board Members could notice and make publicly-accessible other locations (home, hotel, etc.) Item 3
PRESENTATION
5 Recommendation
While AB 2449 could be utilized to enable remote attendance with relaxed noticing requirements, staff believes that the complex requirements would create an administrative burden on both staff and board members, and recommends the following:
• Utilizing Cupertino Community Hall as the primary physical meeting location for Board of Director meetings and the SVCE office as the primary physical location for Brown Act committee meetings; and
• With advance notice, assisting board members in setting up alternative public meeting locations to participate remotely if desired (e.g. City halls, community centers, etc.)
Item 3
PRESENTATION
6 Appendices
Remote Location Assistance
Legislative Comparison Table
Item 3
PRESENTATION
7 Remote Location Assistance
SVCE Staff will work to
ensure smooth remote
participation by all
Board members, in
coordination with on-site staff
• SVCE staff will cover fees associated with
the use of an off-site location, including
working with member agencies to develop
reimbursement agreements for member
agency staff time needed to open public
facilities for remote attendance
• SVCE staff will do their best to provide the
technical equipment needed for remote
meetings, but will not be able to provide on-site support at remote locations Item 3
PRESENTATION
8 Legislative Comparison Table
AB 361 (Rivas) AB 2449 (Rubio) Traditional Brown Act Rules for Teleconferencing When can you use this authority? During a declared state of emergency for COVID, which will end on February 28, 2023.
Starting January 1, 2023. Anytime
Number of times you can
participate remotely in a calendar
year
Unlimited as long as the Board adopts a
resolution making required findings.
No more than 3 consecutive months or 20% of
meetings in a calendar year. Only 2 times a year
for “just cause reasons.”
Unlimited
Quorum Requirement Remote and in-person members both count for establishing quorum.
Legislative body must have a quorum in a single
physical location within the agency’s jurisdiction.
The physical location must be accessible to the
public.
Remote and in-person members both count for
establishing quorum. Must have a quorum within the
agency’s jurisdiction but could be from multiple locations.
Disclosures None required. Must disclose anyone over the age of 18 in the room and the member of the legislative body’s
relationship to that person. The member must
disclose the reason for teleconferencing.
The location of any remote locations must be identified on the agenda.
Public access to remote locations Not required. Not required. Members of the public must have access to all remote locations and must be able to address the legislative body from the remote location. The agenda must be posted at
the remote location.
Reasons to request
teleconferencing
None needed. Must be for “just cause” or “emergency” reasons.
Just cause includes 1) childcare/caregiving, 2)
contagious illness, and 3) travel on official
government business. Emergencies include
physical or family medical emergencies that
prevents a member from attending in person.
None needed.
When do you have to notice remote
participation?
No need to provide notice of remote locations. Member must notify the legislative body at the earliest possible time, including at the start of the
meeting.
Notification needed prior to posting agenda - at minimum 72 hours in advance of the meeting.
Item 3
PRESENTATION
SVCE Information Update on 2023
SVCE Board Elections
SILICON VALLEY
CLEAN ENERGY
Item 4
PRESENTATION
(2) Purpose
Review the selection process and timeline for 2023 SVCE appointments of Chair, Vice Chair, and committees.
Item 4
PRESENTATION
•
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O Selection Process
January BOD Meeting
Chair/Vice Chair
Appointments
Executive Committee
Appointments
December 15th:
Letters of Interest requested for Chair/Vice
Chair
Notification of Executive Committee interest
requested
Selections made at annual meeting on January
11, 2023
Item 4
PRESENTATION
O Selection
February
All other Committee
Appointments
Process (Cont.)
January 13th:
Past process -Committee matrix
worksheet distributed to Board
members with request for forms to be
filled out and returned
Selections made at February 8, 2023
Board of Directors Meeting.
Item 4
PRESENTATION
CD Timeline Snapshot
Dec
Jan
Feb
14th: SVCE BOD Meeting Info item
15th: Requests for Chair/Vice Chair letters and Executive Committee interest emailed
3rd: Chair/Vice Chair Interest Letters & Executive Committee notification of interest due
11th: Selections made at BOD meeting
13th: Written instruction for committee interests distributed 27th: Interests due
8th: Remaining committee assignments made at BOD meeting 5 Item 4
PRESENTATION
Supporting Slides
6 Item 4
PRESENTATION
SILICON VALLEY
CLEAN ENERGY 2022 Committee Matrix Worksheet
NAME:
DATE:
Interest in serving for 2022
Committee Description Meeting Details Current Roster |
Yes No
Executive Committee The Executive Committee is a subset of Time: 2:45 PM - 5 PM •Liz Gibbons (Chair) the Board of Directors: they provide Frequency: Monthly, 4th Friday •George Tyson (Vice Chair) input and support to SVCE on Location: Virtual •Margaret Abe-Koga operational and policy matters. The •Neysa Fligor
Executive Committee is made up of •Javad EDahie
five Directors of the Board.
Not on committee, but interested for 2022
Yes No
Finance & Administration Committee The Finance & Administration Time: TBD •Rob Rennie (Chair) Committee consists of no fewer than Frequency: Quarterly & as needed •Bryan Mekechuk (Vice Chair) three members and no greater than six Location: Virtual •Yvonne Martinez Beltran members, and can be Board members, •Liz Gibbons
Alternate Board members, or a Board
appointed Agency staff member. The
Finance and Administration Committee
works with SVCE staff on items
related to financial and administrative
•(formerly Trevin Barber)
issues that impact the agency.
Not on committee, but interested for 2021
Yes No
Audit Committee The Audit Committee consists of no Time: TBD •Hung Wei fewer than three members and no Frequency: Twice yearly & as •Evelyn Chua greater than six members, and can be needed •Bryan Mekechuk Board members. Alternate Board •Yvonne Martinez Beltran FYi— i members, or a Board appointed Agency
staff member. The Audit Committee
works with SVCE staff on the initiation
and receiving of the annual audit.
Not on committee, but interested for 2021 GY
Item 4
PRESENTATION
Alternative to form
Distribute info as usual;
request notification of
interest
SVCE Committee Recap
1. Finance & Administration Committee
Description:
Works with SVCE staff on items related to financial and administrative issues that impact the agency.
Membership:
No fewer than three members and no greater than six members; Can be Board members, Alternate Board members, or a Board appointed member agency staff member.
No alternate directors may attend a committee meeting on behalf of an absent primary appointed director. No more than one Committee member shall represent a particular member agency.
Meeting Frequency:
Quarterly and as-needed
2022 Finance and Administration
Committee Roster
Member Agency Notes
Rob Rennie Los Gatos Chair of 2022
Hung Wei Cupertino Vice Chair of 2022
Bryan Mekechuk Monte Sereno
Margaret Abe-Koga Mountain View
Larry Klein Sunnyvale
Liz Gibbons Campbell Not returning in 2023
2. Audit Committee
Description:
Works with SVCE staff on the initiation and receiving of the annual audit Membership:
No fewer than three members and no greater than six members; Can be Board members, Alternate Board members, or a Board appointed member agency staff member.
No alternate directors may attend a committee meeting on behalf of an absent primary appointed director. No more than one Committee member shall represent a particular member agency.
Meeting Frequency:
Twice yearly and as needed|
2022 Audit Committee Roster Member Agency Notes
Bryan Mekechuk Campbell Chair of 2022
Margaret Abe-Koga Mountain View Vice Chair of 2022
Sergio Lopez Campbell
8 Item 4
PRESENTATION
• Subtitle
New SV Clean Energy
PowerPoint Template
Item 5
PRESENTATION
Item 5
PRESENTATION
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Item 5
PRESENTATION
Discount
assumptions in
2023 Budget,
as approved in
Sept2022
2% discount for all customers in Jan 2023
up from 1% in 2022
Additional N10% discount for CARE/FERA
customers
Provides 35-40% net customer discount
In lieu of additional 1% discount to all customers
Overall discount to be revisited in Nov/Dec,
and possibly increased, based on latest PG&E
rate projections for 2023, and SVCE outlook
3 Net Contribution to Reserve
Projections
• Budgeted: $115 million
• Updated: $139 million
o latest PG&E Gen Rate and
PCIA rates will result in
higher revenues, which more
than offset higher Power
Supply costs for energy and
resource adequacy (RA)
Available for Add’l Expenditure
• Using stress test methodology discussed at
budget time . . .
o ensure if stress test scenario 2* were to
occur, over a two-year period, reserves do
not fall below 120 days of cash on hand
• Analysis shows the additional amount available
for spending of approximately $30 million**
* Price collapse results in high PCIA/low PG&E generation rates requiring a significant draw on reserves for SVCE to maintain a 1 percent customer discount
** Two summer months of power supply costs are accounted for in reserves for the potential new Provider of Last Resort (POLR) posting requirements (~$95 million).
Item 5
PRESENTATION
rA, s1L1coN VALLEY ~ CLEAN ENERGY
Item 5
PRESENTATION
Timeline for Setting 2023 Rates and
Discounts
Item 5
PRESENTATION
w ~ U 0 > .+i (/) u <t
11/14/22:
EC
Meeting
Initial
Review
12/15/22:
Board votes on:
- immediately adding new Electric
Home rate at current 1% discount
- setting new overall discount
effective January 2023
- including allocation of funds
for increased 'electrification rate'
discount and related investment
in future years
12/1/2022:
New 'Electric
Home' rate
becomes available
for enrollment from
PG&E
by 12/30/22:
New PG&E
rates published
effective Jan 1
2022 2023
By 1/15/2023:
Updated
SVCE 2023
rates become
effective in
billing system
6 Item 5
PRESENTATION
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Item 5
PRESENTATION
Strategic focus areas for 2023 include 'doubling down' on the electrification value proposition and leveraging SVCE's balance sheet to provide financing solutions to customers.
How can $30M best be returned to customers in way that's mission-aligned? as in the past years, we can modify (increase) our uniform discount to all customers for the coming year
or ...
we could take a hybrid approach:
1) some increase in our overall discount
2a) provide funding for a strategic 'electrification discount' 2b) expand our Multifamily Direct-Install program for low-income renters 8 Item 5
PRESENTATION
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Item 5
PRESENTATION
Our incentive programs help keep up-front
electrification project costs competitive with gas
replacements.
We can help keep ongoing bill costs competitive by:
Raising awareness of PG&E's new electrification-friendly rate (Electric Home) Adding a deeper discount for residential customers
on the Electric Home rate to help achieve bill
neutrality or savings
10 $0
$50
$100
$150
$200
$250
$300
Mixed-fuel Standard Rate (ETOUC) Electric Home Rate Electric Home Rate + 10% Discount
Electric Cost
Gas Cost
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Item 5
PRESENTATION
Electrifying an existing
home often increases
monthly utility bills
compared to a mixed-fuel home
Enrolling in the E-ELEC
rate significantly
reduces this increased
cost
An SVCE 'Electrification
Discount' helps achieve
on-bill parity or savings
Average Monthly Bill Comparison
■
Notes: "All-electric" represents electrification of major end-use appliances (space & water heating) Sources:
1. 2019-2021 SVCE residential customer usage data
2. 2019 SVCE Buildings Baseline Study for usage by end-use category
3. Database for Energy Efficient Resources (DEER) for climate zone-specific 8760 hourly end-use profiles 11 Item 5
PRESENTATION
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Item 5
©
PRESENTATION
An electrification discount would mostly benefit
homeowners, versus renters.
Distribution of Multifamily
Units in SVCE Territory
Notes:
Most voluntary electrification is
pursued by single-family
homeowners in SEVls 1 and 2
Renters in multifamily buildings lack
opportunity to pursue electrification
This disproportionately impacts
customers in SEVls 3 and 4
1. SEVI = Socioeconomic Vulnerability Index
2. SEVI describes the relative socioeconomic characteristics of communities in terms of poverty, unemployment, educational attainment, linguistic isolation, and percent of income spent on housing 13
••••
Item 5
PRESENTATION
Approved $2M reaches N150-300
units (75k total in SVCE territory)
Only renters with gas heating are
eligible to participate
40% of renters (30k customers)
have electric resistance heating
and are currently ineligible
These renters predominantly live
in low-income areas
14 •
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Item 5
PRESENTATION
The problem with electric baseboards:
Expensive to use
Tenants are stuck with them
1. Rewiring America's updated analysis the EIA 2022 Winter Fuels Outlook Switching to heat pump technology:
Saves up to 65% on heating bills1
Provides A/C and improved comfort
Grants access to electrification rates
15 Item 5
PRESENTATION
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Item 5
PRESENTATION
1) Increase SVCE's overall discount rate for 2023
2a) New 'Electrification Discount':
10+% discount on PG&E's new "Electric Home" rate
Set aside sufficient funding now, so discount can be available for at least NS years (2023-28) Potential reach of up to 50k customers
2b) Expanded Multifamily Direct-Install Program:
Increase budget for the already-approved Multifamily Direct-Install program to help a higher number of low-income renters
Include electric heating retrofits in our program, making an additional 30k Multifamily customers eligible to benefit
17 Item 5
PRESENTATION
Discount 1) 2023 SVCE 2A) Electrification 2B)Expanded Total Scenario Gen Discount, Discount funding Multifamily D.I. Incremental Examples All Customers for NS years Program Cost in 2023 (%, incremental $) ($ / Customers) ($ / Customers) ($)
-A- - B - - C - - D - - E -
Base Case 2%, -- (FY 2023)
Alt 1 2%, -- $15M / 50k $15M / 3k $30M
Alt 2 3%, $5.5M $12.3M / 41k $12.3M / 2.5k $30M
* Alt 3 4%, $11M $9.5M / 32k $9.5M / 2k $30M
Alt4 5%, $16.5M $6.8M I 23k $6.8M I 1.4k $30M
Note: All scenarios include a N10% additional bill credit in 2023 for CARE/FERA customers, as planned in the FY23 budget 18 •
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Item 5
PRESENTATION
Immediately approve adding new 'Electric Home' rate to SVCE's rates, mirroring PG&E's rate structure (with standard 1% discount) Adopt a hybrid approach for 2023 rate setting and discounts:
1) increase SVCE's general 2023 discount to 4% ($11M)
2a) allocate $9.5M to fund an ongoing electrification discount of N10+% for the 'Electric Home' rate, beginning in early 2023
2b) add $9.5M to the Multifamily Direct-Install program budget, enabling further electrification and energy efficiency in lower-income communities 19 Item 5
PRESENTATION
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Item 5
PRESENTATION
© Stress Test Scenarios
Extreme but plausible scenarios that can deplete reserves and make SVCE uncompetitive.
Ensure adequacy of
reserves and
organizational resiliency
Guide development of
strategic plan
Shape FY 22-23 budget
and reserve targets
Price uncertainty Drives
the first 4 scenarios
Stress Scenarios for CY 2023 to CY2027 (five-year horizon):
1. Significant drop in energy prices including REC
Higher PCIA and lower PG&E Gen Rate
2. Insufficient financial liquidity
Price collapse triggers credit downgrade
Collateral calls from counterparties and CAISO
Increase in POLR (Provider of Last Resort) funding (called FSR - Financial Security Requirement)
3. PPAs default, renegotiate for higher prices, and/or delay start RPS non-compliance penalty
Replacement at higher prices
4. Load loss due to direct access and distributed load
5. Threat to Public Services or Facilities
21 Improved Margins
22 •
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Item 5
PRESENTATION
Current Effective
Rate*
PG&E Gen Rate:
14.30 ¢/kWh
1% SVCE discount t
Proposed Budget
2023 Rate ***
PG&E Gen Rate:
12.79 ¢/kWh
2% SVCE Discount
* Source: PG&E June 2022 Updated Rates
Proposed
2023 Rate**
PG&E Gen Rate:
14.76 ¢/kWh
I J: :<Ccn3: :u ~ ~ '
1 0. 0 I --t:f- 1
I
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I
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I
I
I
I
I
I
I
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** Source: PG&E 2022 October ERRA Forecast (Weighted for SVCE Portfolio Load) *** Above margin analyses ignore minor reductions for franchise fees (0.09 ¢/kWh) 22 •
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Item 5
PRESENTATION
PG&E will be launching a new E-ELEC rate on 12/1/22, referred to as "Electric Home"
Opt-in, un-tiered residential
rate
Qualification:
EV,
ESS charging, and/or
HP or HPWH
Fixed monthly charge to
lower volumetric rates (T&D)
Benefits higher usage
customers by reducing fixed
cost bill component
Code H not applicable
12AM
3PM
4PM
peak
9 PM
Partial peak
12AM
E-ELEC*
Summer Winter
--
31 25
- ,_
,_
53 29
36 27
$15 fixed char1e
EV2A
Summer Winter
12AM
24 24
3PM
4PM
56 43
9PM - -
45 41
12AM
No ro)(ed charge
E-TOU-C
Summer Winter
12AM "'=.-
42 33 37 28
4PM ,_ ,_
49 40 39 30
9PM
12AM - T2 -Tl T2 Tl
No fixed charge
12AM
12AM
Notes: 1) The E-ELEC rates above are illustrative rates (cents/kwh) oased on Marcil 202.2 Rev and Sales. All other rates are Mar 2022 actual rates. 2) E-l also has a HUC tier, which is for high usage 011er 400% of baseline. A few customer-montl\s hit HUC.
Note: Rates above reflect fully bundled rates
E-1
Summer Winter
39 31 39 31
T2 Tl T2 Tl
No fixed charge
23 •
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Item 5
PRESENTATION
© How to align with PG&E rate eligibility?
Primarily:
SFH Owners
Higher Income
Voluntary
Electrification
E-ELEC Rate
Eligibility
EV,
Battery, HP
Space and/or Heating
HPWH
y
CodeH
Eligibility
Electric
Resistance
or
Electric
Furnace
Heating
Small % of customers (mostly
renters) eligible for either
Note: Both E-ELEC and Code H are
available to Residential customers only
Primarily:
Multifamily Renters
Lower Income
Limited
Electrification
Accessibility
Acronyms:
SFH = Single Family Home
HP= Heat Pump 24
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0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
1 2 3 4
MF
Condo
SFH
Item 5
PRESENTATION
© Customers w/Electric Resistance Heating
PG&E already offers a small
discount to customers with
permanently installed electric
heating who request it
("Code H")
N52k SVCE customers
70% of Code H customers
live in multifamily buildings
Over 60% live in SEVls 3-4*
Primarily electric baseboard
heating (inefficient, but also
contributing to decarb)
*Despite this, CARE/FERA participation for Code H
customers remains at 10%, SVCE's overall average
SVCE Code H Account Demographics
■
■
■
SEVI Quartile
25 $0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
$3,500
$4,000
Mixed-fuel HPWH HP All-electric
E1 B E1 H ETOUC B ETOUC H EV E-ELEC
Item 5
PRESENTATION
+-'
(f)
0 u
ro
:J
C
C
<(
Annual Electricity Costs per Residential Rate
Code H saves an average of $64
annually for E1 and ETOUC
customers
■ ■
Avg Customer Load Profile
■ ■ ■ ■
E-ELEC saves an average
of $211 annually compared
to E1 and ETOUC Code B
(based on preliminary
PG&E rates)
26 •
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Item 5
PRESENTATION
Path 1: Code H Discount
Provide expanded discount to electric heating customers ("Code H") Primarily multifamily residents located in SEVls 3 & 4
Mostly electric baseboard heating (ineligible for E-ELEC) * Path 2: Multifamily Direct Install (D.1.) Program Expansion Add additional funding to FFHB Multifamily D.I. program (currently $2M budgeted) Expand scope to include retrofitting inefficient electric baseboard heating Incorporate rate optimization into program (e.g., TOUC to E-ELEC w/ SVCE discount) * Path 3: D.I. Program with Strategic Partner (e.g., BlocPower, etc) Focus on low-to-moderate income multifamily retrofits
Clean heating, cooling, water heating, electric appliances, and weatherization 27 •
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1 Item 5
PRESENTATION
Multifamily Units
(75k total)
■ = gas heating
■ = electric heating
N60% of multifamily units have gas heating,
some of which could qualify for our direct-install program (based on income, etc.) N40% of multifamily units have electric heating
and would be ineligible for our direct-install
program (90% are renters, mostly low-income)
Converting inefficient electric
heating to heat pumps would:
Significantly reduce
tenants' heating costs
Provide A/C for renters
currently without cooling
Reduce grid strain by
lowering demand
Provide access to PG&E's
new electrification-friendly
rate (and SVCE's discount)
28 Item 5
PRESENTATION
E-ELEC Discount
Funding Scenarios
Scenario 1
Scenario 2
Scenario 3
Scenario 4
Scenario 5
Number of
Customers
Participating (Year 5) 5-year Total Cost
17,000 $5.0M
23,000 $6.8M
32,000 $9.5M
41,300 $12.3M
50,500 $15.0M
29 •
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Item 5
PRESENTATION
EIA originally lumped heat
pumps and electric resistance
technologies together, despite
significant efficiency
differences
Rewiring America separated
the two technologies using EIA
RECS 2020 survey data
$1,700 to $1,800 was attributed
to electric resistance over the
heating season vs $596 for
heat pumps (33-35%)
1. Rewiring America's updated analysis the EIA 2022 Winter Fuels Outlook $2,000
$1,600
$1 ,200
$800
$400
$0
PROPANE
2019 2020 2021 2022
Data on costs by fuel from NEADA's September 12, 2022 release. Electric resistance and electric heat pump costs are disaggregated using data from the EIA's RECS 2020 survey (Table HC6.1) and assuming an HSPF 10 unlL 30 • Subtitle
New SV Clean Energy
PowerPoint Template
FutureFit Homes Program
Executive Committee Meeting
November 14, 2022
Item 6
PRESENTATION
2 FutureFit Homes
Expands our residential building electrification incentives by providing up to $8k in rebates for HPWH, HP HVAC, panel upgrades, pre-wiring for future electric appliances, and removal of the gas meter.
Objectives:
• Support whole-home electrification by addressing key financial and technical barriers • Future phases will provide services to support incentive layering and help customers develop electrification roadmaps
Target Audience: Residential
• Single-family incentives available now, with goal of expanding eligibility to small multi-family and commercial properties Item 6
PRESENTATION
3 Incentive Offering
Program budget: $3.75M, with $2M currently allocated to residential rebates • Other buckets: rebate administration, future support services • Expect that $2M incentives can support 200 to 450 homes Appliance SVCE Rebate Amount Typical Cost
HPWH $2,000 for gas replacement
$1,000 for electric replacement $3,000 -7,000
HP HVAC $2,500 $15,000-20,000
Panel upgrade $1,000 $3,000 -4,000
Pre-wiring $500 per circuit, up to $2,000 for 4 circuits $300+ per circuit Gas meter removal $500
$0, but incentive intended to
support other electrification
projects (e.g. induction stoves)
Item 6
PRESENTATION
4 Key program design decisions
Program Elements
Single rebate webpage &
application
Allow layering – BayREN, state,
municipal, etc.
Proof of permitting & inspection
CARE adders (up to $5k more) +
exploring future income-based
incentives
Goals
Keep it simple!
Be additive - maximize rebate &
lower costs to customers
Ensure positive customer
technology experience
Address varying customer needs
Item 6
PRESENTATION
5 Visit SVCleanEnergy.org/home-rebates/
Over 20 active reservations already!
Rebate Reservations Open!
Item 6
PRESENTATION
tp>[ ESPANOL Tieng Viet Key Documents Meetings & Agendas Sc,irch ( fl\ SILICON VALLEY ~ CLEAN ENERGY ABOUT v eHUB v OFFERS & SERVICES v RATES & BILLING v