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Presentations (Item 5, Slide 5 Amended)

Silicon Valley Clean Energy Executive Committee
June 23, 2023

Document
Presentations (Item 5, Slide 5 Amended)
Meeting
June 23, 2023
Body
Silicon Valley Clean Energy Executive Committee
Original file
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Text extracted from the CCA's file for reading and search. Open the original on www.svcleanenergy.org. That file is the official record.

New SV Clean Energy
PowerPoint Template
Subtitle
Item 3

PRESENTATION
i

SILICON VALLEY

CLEAN ENERGY
SVCE Executive Committee Meeting
June 23, 2023
Request to Recommend the SVCE
Board Ratify Broker Transaction
Expenses for Past Commodity
Purchases
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Item 3

PRESENTATION
CD Background
SVCE’s Purchasing Policy, FP6, limits not-to-exceed maximum dollar amount to $100,000 per vendor per fiscal year
SVCE has incurred broker expenses for past commodity transactions, in an amount totaling ~$357K (out of which ~261.5 K is incurred in 2023 with one broker, Tullett Prebon)
For past transactions, staff recommends that, to the extent these transactions exceed the CEO’s authority, the Executive Committee recommend that the Board ratify broker expenses with Tullett Prebon, Equus, and Karbone (“Brokers”).
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Item 3

PRESENTATION
Next Steps
Staff will be proposing to include an amendment to the Energy Risk Management Policy that increases the limit per broker as part of the authority delegated to the CEO by the Board of Directors within the Energy Risk Management Policy
If today’s recommendation is approved, staff will include the ratification request on the August Board of Directors meeting consent calendar via adoption of a Resolution

SILICON VALLEY
CLEAN ENERGY 3
Item 3

PRESENTATION
Recommendation
Staff recommends that, to the extent these transactions exceed the CEO’s authority, the Executive Committee recommend that the SVCE Board of Directors ratify broker expenses with Tullett Prebon, Equus, and Karbone (“Brokers”) for past commodity transactions, in an amount totaling $357,515.55.

SILICON VALLEY
CLEAN ENERGY 4
New SV Clean Energy
PowerPoint Template
Subtitle
Item 4

PRESENTATION

SILICON VALLEY

CLEAN ENERGY
Amended Energy Risk
Management Policy
Karthik Rajan
Executive Committee
June 23,2023
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Item 4

PRESENTATION
CD Background & Plan of Presentation
SVCE last updated the ERM policy in Nov 2021
Major Updates for June 2023 update

1. Enhance approved product provisions for
Executing gas transactions for potential hedging of peaking resources like Middle River Transactions

2. Enhance the Delegation of Authority
Accounting for Gas Transactions
Accounting for Brokerage Cost-mainly for RA transactions

3. Streamline Process for Authorized Personnel Acknowledgements Consolidating policy acknowledgement, conflict of interest and trader integrity attestation into one document
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Item 4

PRESENTATION
Reasons for Change: Approved Transactions
ERM Policy adopted Nov 2021,
section 6.3

6.3 Approved Transactions
Authorized transactions which SVCE authorized
traders can utilize must be consistent withthis Policy.

Transactions must be directly related to the
procurement and/or administrationof:
। electric energy,
reserve capacity,
। transmission and distribution service,
ancillary services,
। congestion revenue rights (CRRs),
। renewable energy,
। renewable energy certificates (RECs),
। basis transactions,
• greenhouse gas emissions allowances,
tolling agreements, and
• bilateral purchases of energy products.

SILICON VALLEY

CLEAN ENERGY
ERM Policy allows for tolling agreements
However, it is not explicit for gas tolling agreements and associated hedging transactions to manage the risk from the underlying gas position
For example, when SVCE enters a PPA agreement, the price for the energy (power price) is locked in.

In a gas toll, the heat rate (power price/gas price) is locked in, exposing SVCE to potential gas price swings. To mitigate the gas price risk, SVCE may need to enter into additional transactions to manage the gas price risk such as fixed-price gas transactions.

Middle River transaction, recently approved by the board for contract negotiations, is a gas tolling agreement
Staff recommends adopting a change to the ERM Policy to enable execution of any board approved gas tolling agreement and any additional natural gas hedges needed to manage risks associated with board approved natural gas tolling agreements.
3 6.3 Approved Transactions
Authorized transactions which SVCE authorized traders can utilize must be consistent with this Policy. Transactions must be directly related to the procurement and/or administration of:
• electric energy,
• Resource adequacy products,
• Storage capacity,
• Transmission products,
• ancillary services,
• congestion revenue rights (CRRs),
• renewable energy,
• Carbon-free energy and/or attributes
• renewable energy certificates (RECs),
• basis transactions,
• greenhouse gas emissions allowances,
• tolling agreements, & natural gas tolling agreements specifically approved by the board, • natural gas hedges needed to manage risks associated with board approved natural gas tolling agreements. This includes use of both physical and financially settled natural gas hedges and • bilateral purchases of energy products.

Prohibited transactions are those transactions that are not related to serving retail electric load and/or reducing financial exposure. Speculative buying and selling of energy products is prohibited, including the use of financial derivatives but not limited to futures, swaps, options and swaptions.

Speculation is defined as buying energy more than forecasted load plus reasonable planning reserves or selling energy or environmental attributes that are not yet owned by SVCE. In no event shall speculative transactions be permitted.

Item 4

PRESENTATION
Proposed Revision: Approved Transactions
Existing Policy Version

6.2 Approved Transactions
Authorized transactions which SVCE authorized traders can utilize must be consistent withthis Policy. Transactions must be directly related to the procurement and/or administrationof:
. electric energy,
. reserve capacity,
• transmission and distribution service,
. ancillary services,
• congestion revenue rights (CRRs),
. renewable energy,
. renewable energy certificates (RECs),
. basis transactions,
• greenhouse gas emissions allowances,!
tolling agreements, and
• bilateral purchases of energy products.

Prohibited transactions are those transactions that are not related to serving retail electric load and/or reducing financial exposure. Speculative buying and selling of energy productsis prohibited. Speculation is defined as buying energy in excess of forecasted load plus reasonable planning reserves or selling energy or environmental attributes that are not yetowned by SVCE. In no event shall speculative transactions be permitted.

Any financial derivatives transaction including, but not limited to futures, swaps, options, and swaptionsare also prohibited.

SILICON VALLEY <3/ CLEAN ENERGY 4
*natural gas hedges needed to manage risks associated with board approved natural gas tolling agreements Item 4

PRESENTATION
Proposed Revision: Delegation Of Authority
ERM Policy adopted Nov 2021,
section 6.5.2 -Authority
Delegated to the CEO by the
Board
Product Term Until Maturity
Limit
Volume Limit Counterparty
Limits
Who
Energy,
Capacity, and
CAISO Ancillary
Services
Day
Ahead
and
Real
Time
N/A As needed to
meet SVCE's
expected load
obligations with
the CAISO
Any
counterparty
CEO
Energy,
Capacity, CRRe,
and
Environmental
Products
Up to 12
months
its montns as needed to
meet SVCE's
expected load
needs
(per Purchasing
Policy)
Any
counterparty
CEO
Up to 60
months
72 months As needed to
meet SVCE's
expected load
needs
Boarcl-approved
Master
Agreements
CEO
Over 60
months
As approved
by Board
As approved by
the Board
As approved by
the Board
Board
Reason for Change:

To enable the execution of natural
gas hedges
Product Term Limit MaturityLimit Volume Limit Counterparty Limits
Who
Energy, Capacity,
and CAISO
AncillaryServices
Day Ahead
and
RealTime
N/A As needed to meet
SVCE’s expected
load obligations
with the CAISO
Any counterparty CEO
Gas Daily N/A As needed to meet
SVCE’s obligations
for gas tolls*
Through the
counterparty
associated with
the toll
CEO
Energy(Power)Gas
.Capacity, CRRs,
and
Environmental
Products
Up to12
months
18 months As needed to
meet SVCE’s
expectedload/gas
tollheeds
(per Purchasing
Policy)
Any
counterparty
CEO
Upto 60
months
72 months As needed to
meet SVCE’s
expectedload/gas
toll*needs
Board-approved
Master Agreements
CEO
Over 60
months
As approvedby
Board
As approved by
the Board
As approved by the
Board
Board
• SVCE needs to engage with brokers to enter into energy transactions especially for Resource Adequacy (RA) products which are often difficult to find given the tight RA market.
• Broker fees are often interwoven with energy product negotiations and are better addressed in this policy than in the purchasing policy. • The fees for brokered transactions is limited to $100k/fiscal year allowed in the Purchasing Policy (FP6).
• Staff recommends a proposed limit of $300K/fiscal year per broker and include it as part of the authority delegated to the CEO by the board within the Energy Risk Management Policy.

Item 4

PRESENTATION
Reasons for Change: Cost of Brokered Transactions
SILICON VALLEY <3/ CLEAN ENERGY
*Notional value limits are inclusive of broker fees
Table 3: Authority Delegated to the CEO by the Board for Brokered Transactions Table 5: Limits of Authority Delegated to Authorized Personnel by the CEO Item 4

PRESENTATION
Proposed Revisions: Brokered Transactions
ERM Policy adopted Nov 2021,
section 6.5.2 -Authority Delegated
to the CEO by the Board
Transaction Type Fiscal Year Limit
Brokered Transactions Fees $300 K of broker fee expense per broker per fiscal year
No table exists for brokered transactions
ERM Policy adopted Nov 2021, section

6.5.4 -Limits of Authority Delegated to
Authorized Personnel by the CEO
Table 4: Limits of Authority Delegated to Authorized Personnel by the CEO Product Term Limit Notional Value Limit
Energy, Capacity, and CAISO
Ancillary Services
Day Ahead and Real
Time
As needed to meet SVCE's
obligations with the CAISO
Energy
Balance of the month £5 Mil on
Prompt month $7.5 Million
Up to 12 months $25 Million
Resource Adequacy Products,
CRRs
Prompt month As needed to meet SVCE's
obligations
Balance of compliance
year
As needed to meet SVCE's
obligations
Up to 12 months $15 Million
Environmental Products (Carbon Free
and Renewable Energy Resources)
Up to 12 months $15 Million
/ASSILICON VALLEY <3/ CLEAN ENERGY
Product Term Limit Notional Value Limit*
Energy, Capacity, and CAISOAncillary
Services
Day Ahead and RealTime
Balance of the month
As needed to meet SVCE’s
obligations with the CAISO
$5 Million
Energy
Resource Adequacy Products,CRRs
Prompt month
Up to 12 months
Prompt month
Balance of complianceyear
Up to 12 months
$7.5 Million
$25 Million
As needed to meet SVCE’s
obligations
As needed to meet SVCE’s
obligations
$15 Million
Environmental Products (Carbon Freeand
Renewable Energy Resources)
Up to 12 months $15 Million

6.1 Trader Authorization Process
The Front Office shall request that the Middle Office begin the trader authorization process. The Middle Office shall verify that the trader’s background and experience is sufficient to transact on behalf of SVCE. Before authorizing personnel to transact, the Middle Office shall:
• determine that the trader has sufficient understanding and experience of the energymarkets in which SVCE participates.

Before commencing transaction on behalf of SVCE, every trader must sign the trader integrity attestation (see Appendix A) to:
• affirm that they are not currently under investigation for market manipulation
• affirm that they have not been previously investigated for market manipulation.

In addition to that, traders are expected to complete any energy risk management related training put forth by the Middle Office.

The Middle Office shall, as part of the ERMGuidelines, maintain a list of the authorized trading personnel and records for each trader of:
1) Acknowledgement of ERM Policy
2) Declaration of Conflict of Interest and;
3) Trader Integrity Attestation.

Item 4

PRESENTATION
Proposed Revisions: Trader Authorization Process
ERM Policy adopted Nov 2021,
section 6.1

6.1 Trader Authorization Process
The Front Office shall request that the Middle
Office begin the trader authorization process. The
Middle Office shall verify that the trader's
background and experience is sufficient to transact
on behalf of SVCE. Before authorizing personnel to
transact, the Middle Office shall:
. Require that trader affirm that they are not
currently under investigation for market
manipulation;
. Require that trader affirm that they have not
been previously investigated for market
manipulation;
. Verify that trader has read and understands SVCE's
ERM Policy and Guidelines; and
. Determine that the trader has sufficient
understanding and experience of the energy
markets in which SVCE participates.

Reason for Change:

To enhance acknowledgement
processes
Item 4

PRESENTATION
Updates to Forms
Addition of two sections:
1) Acknowledgement of Policy
2) Trader Integrity Attestation

SILICON VALLEY

CLEAN ENERGY
8 Appendix A: Acknowledgement of ERM Policy,
Declaration of Conflict of Interest and [Trader
Integrity Attestation
Acknowledgement of ERM Policy
I acknowledge that I've read, understand, and will comply with SVCE's Energy Risk Management Policy.

Declaration of Conflict of Interest
Iunderstand that I am obligated to give notice in writing to Silicon Valley Clean Energy of any interest or relationship that I may have in any counterparty that seeks to do business with Silicon Valley Clean Energy, and to identify any real or potential conflict of interest such counterparty has or may have with regard to any existing or potential contract or transaction with Silicon Valley Clean Energy, within 43-hours of becoming aware of the conflict of interest.

I would like to declare the following existing/potential conflict of interest situation arising from the discharge of my duties concerningSilicon Valley Clean Energy activities covered by the scope of the ERM:
aj Persons/companies with whom/which I have official deaOings and/or private interests:
b) Brief description of my duties which involved the parsons/companies mentioned in item a) above.

Trader Integrity Attestation- Please complete this section if you trade on behalf of SVCE Yes No : Are you currently untier investigation for market manipulation? Yes No : Were you previously investigated for market manipulation ? Position and Name:

Date:
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Item 4

PRESENTATION
Recommendation
Staff recommends that the Executive Committee recommend that the Board of Directors approve revisions to SVCE’s Energy Risk Management Policy Staff plans to include the item on the consent agenda for the August 9th, 2023 Board meeting

SILICON VALLEY
CLEAN ENERGY 10
New SV Clean Energy
PowerPoint Template
Subtitle
Item 5

PRESENTATION
Amended

SILICON VALLEY

CLEAN ENERGY
FY 23-24 Preliminary
Budget Forecast
Amrit Singh
Executive Committee
June 23, 2023
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Item 5

PRESENTATION
Amended
Budget numbers will be updated in July

1. Review Key Highlights

2. Preliminary Budget Forecast

3. Revenue Forecast Uncertainty

4. 5.

Purpose
Main Areas of Discussion
Power Supply Cost Comparison to
FY 23 Mid-Year Budget
Preview Preliminary Budget Forecast
Seeking feedback on the current
forecast
Other Operating Expenses
Increase Staffing; Merit/Cola
Adjustment
Office Building Fund
Programs Funding
Item 5

PRESENTATION
Amended
0 FY23-24 Budget will be ready for Discussion in August August 9
Late August Sept. 13 March 2024
Present Draft
Budget to BOD
Present Recommended
Budget to BOD. Adopt
updated Strategic Plan
Mid-Year Budget
Review / Adjustment
Incorporate
Changes based
on BOD feedback
May 12 May/June August (tbd)
High-level Budget
Framework Discussion
with Finance and
Admin Committee
Budget Framework
Discussion with
Executive Committee
and BOD
Present Draft
Budget to Finance
& Admin Comm
3 1. Potentially good financial year; Results highly uncertain due to the impact of energy price volatility on revenues • Forecast year-over-year (YOY) revenues decrease ~$72 million • Energy price volatility from March 2023 to June 2023 has contributed to a downward adjustment in revenue projections of ~$115 million • High RA and RPS prices, unlike prior years, substantially increase forecast uncertainty
• Power Supply Costs YOY slightly lower (~2%)
• Lower forward energy prices and more favorable PPAs coming online help offset the increase in costs resulting from higher load and RA prices • Contribution to reserves of $5.9 million after setting aside $20 million for an office building fund

2. Customer Discount
• Continue the 4% discount until the new 2024 PG&E
rates are in effect
• Rest of fiscal year
• 2% discount for all customers, or
• 1% for all customers and continue with 1%
offered as $ bill credits to low-income customers
• Primarily for setting the budget. Revisit (likely in
December) once there’s more certainty on PG&E rates

3. Other Changes
• 12 additional full-time positions; Adjustment of employee compensation for the cost of living and merit (~8%) • Additional program funding is needed, but delay the decision until there’s more certainty on PG&E rates Item 5

PRESENTATION
Amended
CD Key Highlights of the Draft Budget Preview

SILICON VALLEY CLEAN ENERGY
FY 2023-24 OPERATING BUDGET
($ in thousands)
MY 2022-23 FY 2023-24

ADJUSTED PROPOSED
DESCRIPTION BUDGET BUDGET $ %
Energy Revenues 523,958 451,778 (72,180) -13.8%
Power Supply Expense 392,436 384,853 (7,583) -1.9%
Operating Margin 131,522 66,926 (64,596) -49.1%
Operating Expenses 27,559 33,020 5,461 19.8%
Non-Operating Revenue (Expense) 3,867 3,359 (509) -13.2% Annual Transfers and Other Expenses
Program Fund 9,765 9,104 (661) -6.8%
Nuclear Allocation 1,900 2,188 288 15.2%
Multi Family Direct Install Program 9,500 0 (9,500) -100.0% Electrification Discount Program 9,500 0 (9,500) -100.0% Customer Bill Relief 3,600 0 (3,600) -100.0%
Building Fund 0 20,000 20,000
Other 200 50
BALANCE AVAILABLE FOR RESERVES $73,365 $5,922 ($67,443) -91.9% Year over Year
Change
Item 5

PRESENTATION
Amended
Preliminary FY 24 vs FY 23 Mid-Year Adjusted Budget
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Margins Highly Uncertain
Item 5

PRESENTATION
Amended
PG&E filed its forecast of
2024 Rates on 5/15/23
PG&E Gen Rate down ~3%
PCIA down from positive

0.28 c/kWh to negative -

0.62 c/kWh
SVCE margin up ~6% due
to negative PCIA
PG&E used 3/27 forward
prices
Prices since have decreased
"13% for 2023 and "14% for
2024
SVCE 2024 Margins since
ERRA forecast dropped 28%
SVCE Margins Y-o-Y
dropped 24%
Current 2023
Rate*
ERRA Forecast 2024 Rate** Proposed Budget
2024 Rate ***
PG&E Gen Rate:

14.96 C/kWh PG&E Gen Rate:
‘ Source: PG&E 2023 Average Rate, effective January 1, 2023 (Weighted for SVCE Portfolio Load) " PG&E 2024 ERRA Forecast, released on 15th of May,2023 (Weighted for SVCE Portfolio Load) *** Using NewGen Model with 6/9/2023 Forward Curves and 10% haircut Above margin analyses ignores minor reductions for franchise fees (0.09 cf/kWh) •
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Item 5

PRESENTATION
Amended
$
In
Millions
Power Supply Costs
FY 2024 Budget Forecast vs. MY FY2023 Power Supply costs “Decrease “Total
450
FY 24 costs, forecasted at 385 million dollars,
are estimated to be lower than FY 23 at the
Mid-Year Budget by $7 Million Dollars
Favorable Drivers
Drop in forward prices
More favorably priced PPAs coming online
resulting in lower need for energy supply
and environmental products
Lower CAISO non-energy costs in
FY2024 compared to MY FY2023. High
costs in MY FY2023 due to prior period
adjustments.

Offset by
Increase in load YOY (1.5%)
Increase in direct access load
Recovery from COVID
Increase in RA costs
7 Item 5

PRESENTATION
Amended
CD Operating Expenses and Transfers
Sources of Operating Expense and Transfer Amount Changes *Amounts include 5% operating expense contingency
Operating Expenses Change (000s)* Implications/Reasons
Personnel Costs
Increased Staffing
Annualized Positions
COLA
Merit
$4,708
$2,515
$740
$670
$402
12 additional FTE positions requested
Vacancy Savings from MY budget, now annualized
Preliminary ~5% COLA included
3% budgeted for merit increases (avg)
Other Expenses $753 Add’l Marketing, G&A, Prof Svcs
Transfers Amount (000s) Implications/Reasons
Programs Transfer $9,170 2% of projected revenues
Nuclear Allocation $2,188 2022 PG&E Carbon Free Allocation Building Reserve $20,000 Set Aside for Building Purchase 8 •
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Item 5

PRESENTATION
Amended
Staffing - Propose 12 Additional Full-time Positions
Current Staffing
46 full-time employees
3 current vacancies; (2 additional
pending)
3 intern positions (open)
4 part-time employees
2 Climate Corps Fellows
2 long-term independent
consultants
Personnel Authority
CEO can approve job titles, salary ranges,
and org chart positions
Positions can be swapped/changed and
added within Board-approved budget
Additions will not exceed10% of
authorized number shown in budget
Changes/hires communicated in next CEO
report to Board
Per CEO personnel authority, these and existing positions may change to address evolving business needs.

Decarbonization Programs and Policy (5)
Programs Specialist- Community Programs (1)- to design and implement decarbonization programs
Associate Data Scientist (1) -to support data use, visualization, and communication across the organization
Additional Program Specialists (up to 3)- Additional staffing needed over coming 12 months to scale programs
ESCR (3)
Program Marketing Specialists (3) -focused marketing efforts on program growth and adoption 4PRO (3)
Regulatory Analyst (1) -to support engagement at CPUC, CAISO, CEC (unfilled during FY22-23 and swapped for another position - now being re-reguested) Data Engineer (1) -to integrate the various wholesale and operational data streams within 4PRO Senior Management Analyst (1) -to coordinate and effectively manage 4PRO team efforts Finance & Admin (1)
Senior Financial Analyst (1)- to support the organization with budgeting, accounting, and financial analysis
9 Item 5

PRESENTATION
Amended
Programs capacity is increasing
$85M allocated over the last
"5 years
~$50M within last 1.5 years
Making progress in opening
funds to customers
Some programs take time to
spend budget, once open

SILICON VALLEY

CLEAN ENERGY
Programs Fund Availability
Spent: already paid out to customer or vendors
Available Now: program currently open to customers -includes available and reserved customer incentives (e.g.

FutureFit Homes), or funds contracted with a vendor (e.g. eHub, fleet electrification support) Available Soon: currently in a planning phase, but will launch by ~June 2024 Future/Still Planning: programs that won’t launch until after June 2024 and funds not currently earmarked for a program 10 •
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Item 5

PRESENTATION
Amended
There is a need for continued program funding
2025 goal for SVCE territory: emissions 40% below 2015 levels (currently at 29% below) Illustrative Budgeting Example: $100M
Sample # Units Portion of reduction needed for
2025 goal*
2021 emissions % below 2015 levels (weather
and other factors also influence) 29%
10,000 HPWH rebates, with emergency
replacement support ($50M) +0.3%
10,000 smart L1/L2 outlets at multifamily, with
some rebates and education ($50M) +0.7%
TOTAL, for $100M, below 2015 levels "30%
Looking to other SVCE programs, market,
other actors (e.g. IRA) to help hit 2025 goal "10%
‘Assumptions:
1 HPWH replaced avoids "1.4 MTCO2e annually
Every smart L1/L2 outlet installed leads to 1 new EV (from gas car) immediately 1 EV avoids 3 MTCO2e annually
Even $100M will just be incremental
We are one part of the ecosystem in hitting goals,
and rely on many actors to help our region
SVCE works on addressing barriers and “friction” as
well as rebates - needed to help all customers
Plan to explore funding and financing to reach larger
scales and funnel through current programs
11 Item 5

PRESENTATION
Amended
(?) Example program funding packages
To be considered later in the year
Package A $40M
Expand some current building
and EV charger programs
Add funds to FutureFit Home rebates
Provide emergency water heater support
and an SVCE “turnkey” pathway
Add funds to support local policy
adoption
Add funds to multifamily EV charging
rebates
Package B $80M
Package A +
More program expansion and
new approaches/topics
Package C $120M
Package B +
More new approaches/topics
Large C&l-focused rebates Add funds to community resilience grants Add funds to small/med business
electrification rebates
Public facility complete electrification
pilots
Neighborhood electrification pilot Smart thermostat “virtual power plant” Expand website to eHub 2.0 Keep some flexible funds to deploy opportunistically
Add funds to Priority Zone DCFC
charging program
Workforce development partnerships 12
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Item 5

PRESENTATION
Amended
Summary-Potentially Good Year
But Results are Highly Uncertain
Biggest risks include late-year adjustments to PCIA
/ PG&E Gen Rate and significant volatility in power
prices
Keep 4% until new PG&E 2024 rates. Budget 2% for
the rest of the fiscal year. Revisit once there’s more
certainty on PG&E and PCIA rates
Additional program funding will be needed to
advance SVCE’s mission further. Currently, funding
is sufficient to delay the decision until the end of
the year.

Budget increases for operating expenses other
than power supply needed to advance strategic
focus areas, including retaining and attracting
employees, reducing operational risks, and
enhancing operational efficiency.

Many Risks can Deplete Reserves
Market Prices SUPPLY
Reduced Revenues
via Higher PCIA and
Lower PG&E Rates;
IncreasedPower
Supply Expense
Project delays;
PPAs Default or
Renegotiate for
Higher Prices

L&R ISSUES PAYMENTS
IRP, RPS, RA Customer Defaults
Reform/Penalties,
PCIA. POLR

LOAD LOSS CYBER-RISK
DirectAccess Hardware, Software,
and Potential for and Trainingto combat
Expansion Ransomware and
Phishing
Rate Increasesdue
to socializedwildfire
costs.Energy Price
Increaseswill
ultimately impact
usage and
electrification
13 Item 5

PRESENTATION
Amended
Thank you! / Questions?
14 0%
20%
40%
60%
80%
100%
120%
140%
2023 Q3 2023 2024 2025 2026 2027
Net Open Position Tolerance and Positions
Base Tolerance Range Contracted
Item 5

PRESENTATION
Amended
Current Energy Hedge Levels
Hedged 82% for FY24
Calendar
Period
ERM Min
Tolerance
ERM Max
Tolerance
Current
Prompt
Quarter (Q3
2023)
85% 110% 90%
BoY (June-Dec 2023)
80% 110% 85%
2024 70% 90% 78%
2025 55% 80% 64%
2026 50% 80% 57%
2027 50% 80% 54%
15 0
500
1000
1500
2000
2500
3000
3500
4000
4500
FY2019 FY2020 FY2021 FY2022 FY2023 FY2024 FY2025 FY2026 FY2027 Retail Sales GWh
Retail Sales Forecast
Actual 2023 OF 2022 OF
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Item 5

PRESENTATION
Amended
Medium-Term Load Forecast
In 2023, SVCE began forecasting
load in-house after using a third-party
service since inception.

The past model assumed partial
COVID-19 impacts, while the new
forecast excludes COVID-19 impacts,
assuming 100% recovery. 2023
actuals support this assumption.

FY 2025 and beyond averages 6%
above the previous forecast, largely
due to expected load growth from
electrification in the transportation
and building sectors.
16 * First 3 months of 25% FY2023 are actuals. 25% 25% 25% 25% 37% 37% 37% 37% 37%
36% 36% 36% 36% 36%
3,888 3,945 3,963 3,983 4,011
-
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
FY2023* FY2024 FY2025 FY2026 FY2027 Retial Sales GWh
Annual Retail Sales Forecast by Sector (GWh)
Small/Medium Commercial Agriculture Large Commercial Lighting and Traffic Control Residential Total Item 5

PRESENTATION
Amended
Medium-Term Load Forecast by Sector
0 50
100
150
200
250
300
350
400
450
10 11 12 1 2 3 4 5 6 7 8 9 REtail Sales GWh
Month
Monthly Retail Sales Forecast for FY2024 Compare to Historicals FY2018 FY2019 FY2020
FY2021 FY2022 FY2024
10 11 12 1 2 3 4 5 6 7 8 9 Total
FY2018 325 318 335 336 307 315 298 306 340 355 381 345 3,962 FY2019 324 314 334 336 298 304 276 299 320 337 377 340 3,859 FY2020 329 306 332 324 279 300 275 289 312 336 343 326 3,751 FY2021 310 297 337 321 279 296 275 294 321 327 351 340 3,748 FY2022 306 311 342 334 296 310 286 301 330 354 372 347 3,888 FY2024 332 322 351 335 297 311 287 302 331 355 373 348 3,945 Item 5

PRESENTATION
Amended
Medium-Term Load Forecast
18 14
21 25 25 27 27
31 32
38 39
49 49
0 10
20 30
40 50
60 0
2 4
6 8
10 12
14 16
18 Sep-17
Nov-17
Jan-18
Mar-18
May-18
Jul-18
Sep-18
Nov-18
Jan-19
Mar-19
May-19
Jul-19
Sep-19
Nov-19
Jan-20
Mar-20
May-20
Jul-20
Sep-20
Nov-20
Jan-21
Mar-21
May-21
Jul-21
Sep-21
Nov-21
Jan-22
Mar-22
May-22
Jul-22
Sep-22
Nov-22
Jan-23
Mar-23
$MM / FTE
Rev ($MM) / FTE Cost ($MM) / FTE FTEs
Item 5

PRESENTATION
Amended
CD Revenues/FTE; Energy/FTE
Revenue and Energy Costs / FTE have remained fairly flat over time.

Accounts Revenue ($MM) Net Position
($MM) FY21-22 FY22-23
FY23-24
Budget
Revenue
($MM/FTE)
Silicon Valley Clean Energy 280,000 $365.4 $212.7 39 49 60 $7.5 Peninsula Clean Energy 300,000 $233.6 $167.7 32 39 Unavailable $6.0 Central Coast Community Energy 449,500 Unavailable Unavailable 43 43 56 Unavailable Clean Power Alliance 1,029,800 $867.6 $141.2 59 69 75 $12.6 East Bay Community Energy 640,000 $563.5 $232.5 49 68 78 $8.3 MCE 470,000 $487.7 $203.3 63 76 84 $6.4
FY22-23
CCA Comparisons
CCA Name
Staffing
Item 5

PRESENTATION
Amended
1 CCA Comparisons
*n/a -not available
20 Year COLA
FY17-18 3%
FY18-19 4%
FY19-20 4%
FY20-21 0%
FY21-22 5%
FY22-23 5.3%
FY23-24 5.1%*
* will update again in June
Item 5

PRESENTATION
Amended
Current 5.1% COLA based on SF Bay Area CPI; smoothed over trailing months; next update in June Add’l Merit/promotional increases at CEO discretion
Cost-of-Living & Adjustment (COLA) & Merit Increase
Proposals
Chart 1. Over-the-year percent change in CPI-U, San Francisco-Oakland-Hayward, CA, April 2020-April 2023
Source: IIS Bureau of Labor Statistics.

Consumer Price Index, San Francisco Area — U.S. Bureau of Labor Statistics (bls.gov) 21 Item 5

PRESENTATION
Amended
Example program funding packages
Showing possible # units that would result, based on draft allocations Package A $40M
Expand some current building
and EV charger programs
650 HP HVAC, 500 HPWH, 200 panel,
750 circuit and 100 gas meter rebates
100 income-qualified homes fully electric,
1,500 emergency HPWH installs
Hundreds to thousands more equipment
in support of new, local policies
130 multifamily sites with 9 L2s or 20 L1s,
with education for 1,200 residents and
500 EV rebates for low income
Package B $80M
Package A +
More program expansion and
new approaches/topics
Dozens of large C&l engaged for load
reduction and electrification
700 HP HVAC, 600 HPWH, 200 circuit
and 400 point-of-use water heaters as
small/medium businesses
200 homes fully electrified, clustered in
neighborhoods (pilot zonal electrification)
eHub 2.0, multiple campaigns for electric
tech (e.g. induction) awareness and 10
major grants for local CBOs
15 DCFC hubs with 20 ports each, with
affordable rates for local residents
Partner with several organizations on
workforce development-1,000 new
trainees
Package C $120M
Package B +
More new approaches/topics
More resilience projects at community
facilities
Handful of complete electrification
projects at public facilities
50,000 controlled smart thermostats
Flexible funds to reinforce existing
programs based on uptake/interest
22 •
•
•
•
•
•
•
•
•
Item 5

PRESENTATION
Amended
Revenue Forecast Depends on PG&E Generation and PCIA Rates PG&E Generation
Rate: 14.96 C/kWh
* Power Charge Indifference Adjustment (PCIA) is a
charge our customers pay to PG&E such that they can
recover commitments made on behalf of the customer
when they were part of PG&E’s portfolio.

Issue: Rate Uncertainty Staff Recommendation Implications/Reasons PG&E issued the 2023 ERRA forecast
on May 15 with preliminary 2024 PG&E
generation and PCIA rate forecasts
Shows negative PCIA and about 3%
lower PG&E generation rate leading to
an overall ~3% improvement in SVCE
revenues (at current discount level)
Results already outdated, given the
high volatility in energy prices
Based on 5/11 prices, revenues could
be lower by an estimated 14-19 %
PG&E will update this forecast in the
fall. CPUC normally adopts the rate in
December based on this update
Use the latest market
data in the Cal-CCA
NewGen model after
calibrating the model to
PG&E’s forecasted
rates and accounting
for modeling error
(10% downward
adjustment on
headroom)
Likely aligns revenues
closer to rates that
PG&E will later update
Better aligns revenues
with power supply
costs
Primarily for budget¬
setting purposes
Additional
expenditures based on
headroom projections
can be made by the
Board in December
when actual PG&E and
PCIA rates are known
23 •
•
•
•
•
•
•
•
•
•
•
Item 5

PRESENTATION
Amended
Power Supply Expenses
(>90% of Expenses)
Issue: Volatile Power Prices Staff Recommendation Implications/Reasons Power prices are near record high levels
and are very volatile
In addition to PG&E Gen Rate and PCIA
uncertainty, power price volatility makes
energy budget projections highly uncertain
Budget will be developed based on a
snapshot of market prices in July
Currently hedged ~85%
Remaining 15% exposed to volatile market
prices
Contract delays/renegotiations further add
uncertainty
Resource adequacy requirements are
changing, and costs are high, but more
hedged next year
Continue hedging to current ERM
(Energy Risk Management) targets
Continue with SVCE’s 100% clean policy
Maintain a high customer value
proposition with 100% clean
energy and serve SVCE’s
mission
Furthers SVCE focus toward
24x7 clean energy goal
24 •
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Item 5

PRESENTATION
Amended
Other Costs
(Staffing, Cost of living/Merit, Building)
Status Staff Recommendation Implications/Reasons
Review and assess staffing in all
areas of the organization
10 new budgeted positions were
authorized in the FY22-23 budget
13 new staff hired since Sept 2022
(includes 1 starting later in June)
5 vacancies - 3 current; 2 being
vacated at end of June
Adjust employee salaries for cost-of-adjustment and
merit/promotions
Review existing employee benefits
to remain competitive with peer
CCAs
Decarb Programs continue to
ramp - quantity of rebates/ scope
of outreach
Current FY22-23 budgeted headcount of 49
Proposed FY23-24 budgeted headcount of 61
12 new proposed FTEs
Budgeted Personnel Costs include:

Salary Ranges adjusted based on 6-month
rolling average of SF Bay Area CPI - currently
~5% (COLA)
Additional 3% Merit increase included in
budget
Individual salary adjustments and promotional
recommendations based on CEO discretion
during performance review process
Individual changes based on employee pay
relative to market range, performance, and
date of hire
Employee benefit review and update
underway -recommendations for August
Evaluate staff levels needed to:

Scale up programs team
Reduce high level of existing employee workload
Advance strategic focus area goals
Create organizational depth for business continuity
Sustained investments in cybersecurity
preparedness and business process optimization
projects
25 •
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Item 5

PRESENTATION
Amended
Additional Funding for Programs, Customer Discounts,
and Building Reserves
1% customer discount over 12 months of
2024 is ~$4.7 million*
1% discount over 9 months (Jan -Sep
2024) ~$3.5 million*
Monthly Average Bill Savings of 1%*
Discount:

Residential - ^$0.60
Small Commercial - ^$2.18
Medium Commercial -~$24.07
Issue: Balancing
Priorities
Staff Recommendation Implications/Reasons
Continue to provide
competitively-priced and
high-valued services to
SVCE customers
Funds not needed to
cover cost-of-service flow
to customers via lower
SVCE rates (discount to
comparable PG&E rates)
Cost-of-service includes
funds needed to cover
operations, meet reserve
targets, and fund
decarbonization programs
To be developed later after
completing the budget analysis
Likely to keep current discount
through the end of this year
Set a preliminary discount for
next year
Board can change the budgeted
discount rate once actual PG&E rates
are known towards the end of the
year
Staff plans to present several options
to the Board on different levels of
discount rates, additional spending
on programs, and set aside for
reserves
Reaching new target
reserve levels ensures
SVCE can withstand
adverse risk scenarios
Keeping the discount
rate to a reasonable
level
Enables additional
funding for valued
customer programs
such as
decarbonization
efforts
Ensures there’s more
organizational
resiliency to respond
to risks over the 5-yr
planning horizon
* Based on 6/9/23 Forward prices 26
•
•
•
•
•
Item 5

PRESENTATION
Amended
1 Issue: Update Reserve Targets Staff Recommendation Implications/Reasons 1 Ensure SVCE maintains sufficient
reserves to manage risks such as those
modeled under the Stress Test analyses
Staff will update the stress test analyses
in July using market prices consistent
with those used to develop the annual
budget
Target to keep reserves above 120 Days
Cash On Hand (DCOH) for FY 2023-
2024 and FY 2024-2025
Reset Upper Reserve Target such that
over the next 5 fiscal years reserves do
not fall below 90 DCOH
FY 24 margins not guaranteed
given true-up in 2023 for PCIA
and PG&E Gen rate
If adverse conditions
materialize, need 120 days to
reshape strategy and secure
additional liquidity
Increase upper reserve target
to take advantage of good
margin years to manage risks
over 5-year period
27 •
•
•
•
•
•
•
•
•
•
•
Currrent Lease Details
Monthly Lease Cost 5.30 $/sf
Size 7,900 sf
New Lease Assumptions
New Monthly Lease Cost 7.50 $/sf (est)
Purchase Assumptions
Purchase Cost 700 $/sf (est)
Improvement Cost 100 $/sf (est)
Office Assumptions
Size 20,000 sf (est)
Location for Comps*
* further analyses to include broader service territory Sunnyvale, Mtn View, Santa
Clara, San Jose
Item 5

PRESENTATION
Amended
SVCE Office Space - Lease vs Buy
Issue: Financial Stewardship Staff Recommendation Implications/Reasons SVCE’s current lease runs
through Sept. 2025
Need time to explore
the alternatives of
buying or leasing new
space
SVCE should be prepared to
pursue attractive property
opportunities as they arise
Research alternatives
and establish an ad hoc
Committee to advise staff
and evaluate property
and financing options
Earmark a portion of
reserves for a potential
building purchase
$16MM (based on current
assumptions) + 25%
contingency = $20MM
set aside
Buying may be a cheaper
longer-term option
Initial back-of-the-envelope analysis
indicates a roughly 10-
year breakeven period
compared to leasing
SVCE is growing and requires
more space for employees and
expanded programs
Purchasing also enables
customization to suit the hybrid
work environment
Flexible workspace for
collaborative work
28 Item 5

PRESENTATION
Amended
PG&E 2024 ERRA Forecast vs NewGen Model Run
Using 3/27/2023 Forward Prices
ERRA Forecast 2024 Rate* NewGen Model 2024 Rate**
NewGen Model
has approximately
3 - 5% modeling
error
PG&E Gen Rate:

14.54 C/kWh
4% SVCE discount
(Illustrative)
‘PG&E 2024 ERRA Forecast, released on 15th of May,2023 (Weighted for SVCE Portfolio Load)
"Using NewGen Model (version 3.4) with 3/27/2023 Forward Curves (Weighted for SVCE Portfolio Load)
Above margin analyses ignores minor reductions for franchise fees (0.09 <t/kWh) PG&E Gen Rate:

15.28 C/kWh
5%-
•
•
•
•
•
•
•
Item 5

PRESENTATION
Amended
Current 2023 Rate vs PG&E 2024 ERRA Forecast
PG&E filed it’s forecast of 2024
Rates on 5/15/23 Current 2023 Rate* ERRA Forecast 2024 Rate** PG&E Gen Rate decreased
3%
PCIA reduced from positive

0.28 c/kWh to negative -0.62
C/kWh
PG&E ERRA forecast is based
on 3/27/2023 forward market
prices
Represents weighted average
customer billing rate decrease
of -3% from 14.36 C/kWh to

13.95 C/kWh
SVCE gen rate is higher than
Customer Billing Rate due to
negative PCIA
SVCE gen rate up ~3.5%
E
2 5
o 15
• Source: PG&E 2023 Average Rate, effective January 1, 2023 (Weighted for SVCE Portfolio Load) " PG&E 2024 ERRA Forecast, released on 15th of May.2023 (Weighted for SVCE Portfolio Load) Above margin analyses ignores minor reductions for franchise fees (0.09 c/kWh) PG&E Gen Rate:

14.96 C/kWh
4% SVCE discount
PG&E Gen Rate:

14.54 <t/kWh
4% SVCE discount
(Illustrative)
PCIA -0.62
C/kWh
SVCE
Gen
Rate

14.57 C/kWh
•
•
•
•
•
•
Current
Gen Rate

PG&E ERRA
Forecast
(3/27/23)
NewGen
Run
(5/11/23)-
No Haircut
NewGen
Run
(5/11/23)-
5% Haircut
NewGen
Run
(5/11/23)-
10% Haircut
PG&E Gen Rate (₵/KWH) 14.96 14.54 14.21 13.50 12.79
Customer Rate Discount*** -4% -4% -4% -4% -4%
Customer Billing Generation Rate 14.36 13.95 13.65 12.96 12.28 PCIA (₵/KWH) 0.28 -0.62 0.93 0.89 0.84
Headroom (₵/KWH) 14.08 14.57 12.71 12.08 11.44
Headroom Delta from Current Rates 0% 3% -10% -14% -19%
Estimated 2024 $M Delta from Current
Rates - 17.3 (48.8) (71.4) (94.0)
* Source: Official PG&E Rates for 2023 (Weighted for SVCE Portfolio Load) ** Source: PG&E 2024 ERRA Forecast released on May 15 and NewGen model runs (Weighted for SVCE Portfolio Load) *** Customer discount for 2024 is illustrative and will be determined later this year.

Note: 1% discount represents ~ $4.6M at current estimated 2024 rates CY 2023* CY 2024**
Item 5

PRESENTATION
Amended
Market Prices Since PG&E’s ERRA Forecast Date has Dropped On average, prices are down
"10%
Reduces SVCE headroom
from current rates by "14-19%
Based on 5/11 market prices
Budget will be based on
market prices in July
Prices are extremely volatile;
RPS premium and RA prices
difficult to estimate
Like last year, staff
recommends adjusting
NewGen Model results by 10%
to account for modeling error
31 Current Gen
Rate

PG&E ERRA
Forecast
(3/27/23)
NewGen
Run
(3/27/23)-
No Haircut
NewGen
Run
(3/27/23)-
5% Haircut
NewGen Run
(3/27/23)-
10% Haircut
NewGen Run
(5/11/23)-
No Haircut
NewGen
Run
(5/11/23)-
5% Haircut
NewGen Run
(5/11/23)-
10% Haircut
PG&E Gen Rate (₵/KWH) 14.96 14.54 15.28 14.52 13.75 14.21 13.50 12.79 Customer Rate Discount*** -4% -4% -4% -4% -4% -4% -4% -4% Customer Billing Generation Rate 14.36 13.95 14.67 13.93 13.20 13.65 12.96 12.28 PCIA (₵/KWH) 0.28 -0.62 -0.30 -0.29 -0.27 0.93 0.89 0.84 Headroom (₵/KWH) 14.08 14.57 14.97 14.22 13.47 12.71 12.08 11.44 Headroom Delta from Current Rates 0% 3% 6% 1% -4% -10% -14% -19% Estimated 2024 $ Delta from Current Rates - 17.3 31.5 4.8 (21.8) (48.8) (71.4) (94.0) CY 2023* CY 2024**
Current
Gen Rate

PG&E ERRA
Forecast
(3/27/23)
NewGen
Run
(3/27/23)-
No Haircut
NewGen
Run
(3/27/23)-
5% Haircut
NewGen
Run
(3/27/23)-
10% Haircut
NewGen
Run
(5/11/23)-
No Haircut
NewGen
Run
(5/11/23)-
5% Haircut
NewGen
Run
(5/11/23)-
10% Haircut
PG&E Gen Rate (₵/KWH) 14.96 14.54 15.28 14.52 13.75 14.21 13.50 12.79 Customer Rate Discount*** -1% -1% -1% -1% -1% -1% -1% -1% Customer Billing Generation Rate 14.81 14.39 15.13 14.37 13.61 14.07 13.37 12.66 PCIA (₵/KWH) 0.28 -0.62 -0.30 -0.29 -0.27 0.93 0.89 0.84 Headroom (₵/KWH) 14.08 15.01 15.43 14.66 13.88 13.14 12.48 11.83 Headroom Delta from Current Rates 0% 7% 10% 4% -1% -7% -11% -16% Estimated 2024 $ Delta from Current Rates - 32.8 47.8 20.3 (7.1) (33.6) (57.0) (80.4) * Source: Official PG&E Rates for 2023 (Weighted for SVCE Portfolio Load) ** Source: PG&E 2024 ERRA Forecast released on May 15 and NewGen model runs (Weighted for SVCE Portfolio Load) *** Customer discount for 2024 is illustrative and will be determined later this year.

Note: 1% discount represents ~ $4.6M at current estimated 2024 rates CY 2023* CY 2024**
Item 5

PRESENTATION
Amended
CD Additional Headroom Analyses
Table 1: Illustrative Customer Discount at 4%
Table 2: Illustrative Customer Discount at 1%
32 SVCE PG&E SVCE PG&E SVCE PG&E SVCE PG&E
Rate Schedule (eff. Jan 1, 2023) E-TOUC E-TOUC B-1 B-1 B-10 B-10 B-19S B-19S Average Usage (kWh/month) 491 491 1,851 1,851 19,390 19,390 148,625 148,625 Annual Peak Demand (kW) 499 499
PG&E Electric Delivery $ 93.36 $ 93.36 $ 334.88 $ 334.88 $ 3,484.91 $3,484.91 $18,457.74 $18,457.74 Electric Generation $ 71.63 $ 76.66 $ 258.55 $ 276.71 $ 3,319.99 $3,550.05 $20,835.80 $22,292.26 PG&E Added Fees (PCIA, Franchise) $ 1.96 $ - $ 7.09 $ - $ 91.06 $ - $ 564.78 $ - Average Total Cost $ 166.95 $ 170.02 $ 600.52 $ 611.59 $ 6,895.96 $7,034.96 $39,858.32 $40,750.00 Average Monthly Savings $ 3.07 $ 11.07 $ 139.00 $ 891.68 Residential Small Commercial Medium Commercial Large Commercial Item 5

PRESENTATION
Amended
(^) Typical Customer Bill Savings
(Current Rates)
33 Item 5

PRESENTATION
Amended
0 SVCE Planning & Budgeting Process
Budget
Comprehensive assessment of risks and
opportunities to optimally achieve mission
SVCE Mission: Reduce dependence on fossil fuels by
providing carbon-free, affordable, and reliable electricity and innovative programs for the SVCE community.

Organization-wide priorities and
alignment toward achieving the mission
Funding in alignment with achieving
the strategic focus areas
34 • Subtitle
New SV Clean Energy
PowerPoint Template
Medical Baseline
Battery Pilot Program
Snapshot
Executive Committee Meeting
June 23, 2023
Item 6

PRESENTATION
2 Medical Baseline Battery Pilot Program
• This program was created to provide 50 free backup batteries to SVCE customers who:
• require electricity for medical devices
• are at higher risk of possible power outages
• Program Budget: $200,000
• funded by the nuclear allocation savings
• This program provides value to customers who depend on electricity to power their life sustaining medical devices
Item 6

PRESENTATION
3 Medical Baseline Battery Pilot Program
• Goal Zero Yeti 3000x battery
• Can power a small refrigerator to store medications properly, ventilators for respiratory support, and mobility aids
• Target Audience
• Audience 1: Medical Baseline + CARE/FERA + PSPS
zones 2 & 3
(September 2022-May 2023) 50 eligible customers
• Audience 2: Medical Baseline + CARE/FERA
(May 2023- TBD) 111 eligible customers
Item 6

PRESENTATION
4 Pilot Program Timeline
A learning experience
Text Text Text Text
Pilot Program is
launched
Update marketing
materials
Last email
to audience
one
September
2022
November
2022
Follow Up Email
February
2023
Late April
2023
Late May
2023
Opened to
audience two
Item 6

PRESENTATION
5 Email Marketing
Item 6

PRESENTATION
You may be eligible to receive a
backup portable battery at no
cost.

Your not-for-profit community electricity provider, Silicon Valley Clean Energy, is teaming up with the Silicon Valley Independent Living Center, your local non-profit disability justice organization, to provide eligible residents a free Goal Zero Yeti 3,000X portable battery to use during power outages.

Power outages caused by excessive heat and high winds during summer months and ongoing grid safety improvements year-round, disproportionately affect customers that rely on power to operate life-sustaining medical devices.

SVILC
Learn More
Medical Baseline Battery Program

SILICON VALLEY

CLEAN ENERGY
You may be eligible to receive a
backup portable battery at no
cost!
This friendly email reminder is to let you know that our records indicate that you are still eligible to receive a FREE Goal Zero Yeti 3,000X portable battery through our Medical Baseline Battery Program. Silicon Valley Clean Energy (SVCE) has teamed up with the Silicon Valley Independent Living Center (SVILC) to provide assistance in getting you a free portable battery.

Power outages caused by excessive heat and high winds during summer months and ongoing grid safety improvements year-round, disproportionately affect customers that rely on power to operate life-sustaining medical devices. Be sure to take advantage of this opportunity for a free portable battery!
©

SILICONVALLEY

CLEAN ENERGY SVILC

CLAIM YOUR

FREE PORTABLE
BATTERY!
Medical Baseline Portable Battery Pilot Program
Dear Silicon Valley Clean Energy Customer,
Our records indicate that you qualify for a FREE portable backup battery through our Silicon Valley Clean Energy Medical Baseline Portable Battery Pilot Program. As your local electricity provider, we are teaming up with the Silicon Valley Independent Living Center, your local non-profit disability justice organization, to provide eligible residents with a FREE Goal Zero Yeti 3000X portable battery. ilgn-up online Fill out Information Portable battory dallvarad Deadline: May 8, 2023
Apply Today
Take advantage of this FREE portable battery before this program is opened up to a larger audience!
6 Mailer + Phone Calls
• Mailers were successful
• Clear call to action in
the second letter
• Phone calls helped
increase sign ups
Item 6

PRESENTATION

SILICON VALLEY

CLEAN ENERGY
M3 W. D Commo «MI. SC*. 1». Survival*. CA 94087
tvOarwn*tgyo«fl I 1-844474-7821(SVCE)
<Date>
<First Name, last Name*
<Address*
<City, State, Zip*
svnr
2SN 14th St *1000. S4n >0*4. CA 95112
SVllCorg | 1408 894 9041
Dear <NAME>,
Our records indicate that you may be eligible to receive a portable backup battery at no cost. Silicon Valley Clean Energy, your not-for-profit community electricity provider, is teaming up with the Silicon Valley Independent Living Center, your local non-profit disability justice organization, to provide eligible residents with a free Goal Zero Yeti 3.000X portable battery to use during power outages.

Power outages caused by excessive heat and high winds during summer months and ongoing grid safety improvements year-round disproportionately affect customers that rely on power to operate life- sustaining medical devices. Silicon Valley Clean Energy and the Silicon Valley Independent Living Center are here to help.

About the Goal Zero Yeti J OOOk portable battery
The Goal Zero Yeti 3.000X portable battery can provide backup power to continue operating devices such as a small refrigerator to store medications property, ventilators for respiratory support, and mobility aids.

How to Apply:

Online:

By Mail:

Sincerely.

Silicon Valley Clean Energy & Silicon Valley Independent Living Center

1. Visit ^YikdiiLncfay.afa, aartiiLl-. LjUsi.*

2. Scroll to the online application portal, enter the required information and select submit

3. After submitting, you will receive a follow-up communication within 3-7 business days

1. Fill in the required information m the application form included in this letter

2. Send the completed application to:

Silicon Vilify Indopondont Living Contor
Attn: SVCE X SVILC Bottory Program
25 N. 14”- St.PlOOO, San Joto, CA 95112
1 You will receive follow-up communications within 7-14 business days of the postmark date

SILICON VALLEY
Xi/CLEAN ENERGY
113 W. El Camino Real. Sc*. M0. Sunnyvale, CA 94087
jvcl.xn.n.-gy «g | 1-844-474-7823 (SVCE)
<Date>
<First Name, Last Name*
<Address*
<City, State, Zip*
SVILC
29 N. 14th St «1000. San Jos*. CA 95112
SVILC.org |1408-894-9041
Hello <name>
We have great news! Our records indicate that you qualify for a FREE Goal Zero Yeti 3000X portable battery through our Silicon Valley Clean Energy Medical Baseline Portable Battery Pilot Program. As your local electricity provider, we are teaming up with the Silicon Valley Independent Living Center, your local non¬ profit disability Justice organization, to bring this offer to eligible residents like yourself. The number of available batteries is limited! The FREE portable backup batteries will be distributed on a first-come, first-served basis.

The Goal Zero Yeti 3000X portable battery can provide backup power to continue operating devices such as a small refrigerator to store medications properly, ventilators for respiratory support, and mobility aids.

SVCE is here to help!
During the winter storms many residents and businesses in our service territory were impacted by power outages. The summer heat is around the comer, and we want to be sure that our customers who rely most on operating life-sustaining radical devices are prepared for possible outages in the future.

Ww didIget selected for the SVCE Portable Battery Pilot program? Campb«ll | Copwtioo I <3<lrov | Loi Alto: | Loi Altos Ulis | Los Gotos | M-lpms I Moot* S«r.no I Morgan Hit | Mountain Vm I Saratoga | Sunnyvol* |Unincorporaerd Sorto Claro County z
' Silicon Valley Clean Energy works in partnership with PG&E and selected a group of CARE/FERA customers enrolled in the Medical Baseline Program and located in ’
_ SVCE service areas most prone to power outages.
. /About the Goal Zero Yeti 3000x portable battery
7 31 of 50 Batteries Claimed to Date
Item 6

PRESENTATION
Batteries
not claimed
Batteries
Claimed
8 Pilot Program Learnings
• “Too good to be true” factor
• Continue to build trust
• A combination between emails,
mailers, and phone calls works
best with this audience
Item 6

PRESENTATION
9 Next steps
• New Email and mailer
sent out June 9th to
audience 2
• Phone calls will proceed if
needed
Item 6

PRESENTATION
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We have great news! Our records indicate that you qualify for a f Rtf Goal Zero Yeti 3000X portable battery through our S«licoo valley Clean Energy Medial Baseline Portable Battery Pilot Program. As your local electricity provider, we are teaming up with the S^bcon Valley Independent Living Center, your local non profit disability justice organization, to bring this offer to eligible residents like yourself. The number of available batteries is limited! The FRIE portable backup batteries will be distributed on a first-come, hrst-served basts. £
bYLLhhac to help!
During the winter storms many residents and businesses In our service territory were impacted by power outages. The summer heat is around the corner, and we want to be sure that our customers who rely most on operating life sustaining medical devices are prepatrd for possible outages in the future.

Mow did 1oct selected tot the SYCL Portable Battery PMot program' Silicon Valley Clean Energy works in partnership with PG&E and selected a group of CARE/FERA customers enrolled m the Medical Baseime Program and located in SVCE sennet areas most prone to power outages.

About !!><•Goal Zero YetI J00Ox wrtabk- battery
The Goal Zero Yeti JOOOX portatik- battery can provide backup power to continue operating devices such as a small refrigerator to store medications property, ventilators for respiratory support, and mobility aids.

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/ASILICON VALLEY

CLEAN ENERGY

SVILC CLEAN ENERGY

CLAIM YOUR

FREE PORTABLE
BATTERY!
Dear Silicon Valley Clean Energy Customer,
FIR out Information Portable battery
The number of available batteries is limited.

The FREE portable backup batteries will be distributed on a first-come, first-served basis.

We have great news! Our records indicate that you qualify for a FREE Goal Zero Yeti 3000X portable battery through our Silicon Valley Clean Energy Medical Baseline Portable Battery Pilot Program As your local electricity provider, we are teaming up with the Silicon Valley Independent Living Center, your local non-profit disability justice organization, to bring this offer to eligible residents like yourself.

Medical Baseline Portable Battery Pilot Program
Apply Today

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