Pursuant to the Americans with Disabilities Act, if you need special assistance in this meeting, please contact the Clerk for the Authority at (408) 721-5301 x1005. Notification 48 hours prior to the meeting will enable the Authority to make reasonable arrangements to ensure accessibility to this meeting. (28 CFR 35.105 ADA Title II).
Larry Klein, Chair
City of Sunnyvale
Sally Meadows, Vice Chair
City of Los Altos
Terry Hines
City of Campbell
R “Ray” Wang
City of Cupertino
Zach Hilton
City of Gilroy
George Tyson
Town of Los Altos Hills
Rob Rennie
Town of Los Gatos
Garry Barbadillo
City of Milpitas
Bryan Mekechuk
City of Monte Sereno
Yvonne Martinez Beltran
City of Morgan Hill
Pat Showalter
City of Mountain View
Chuck Page
City of Saratoga
Otto Lee
County of Santa Clara
svcleanenergy.org
333 W El Camino Real
Suite 330
Sunnyvale, CA 94087
Silicon Valley Clean Energy
Executive Committee Meeting
Friday, May 22, 2026
10:00 a.m.
Silicon Valley Clean Energy Office
333 W. El Camino Real, Suite 330
Sunnyvale, CA
Teleconference Meeting Information:
https://svcleanenergy-org.zoom.us/j/84523011853
Telephone (Audio only):
US: +1 669 219 2599
Webinar ID: 845 2301 1853
Members of the public may observe this meeting electronically by accessing the meeting via instructions above. Public Comments can be sent in advance of the meeting via email up to three hours before the meeting begins to Board Clerk Andrea Pizano at [email protected] and will be distributed to the Executive Committee. The public will also have an opportunity to provide comments during the meeting. Members of the public using Zoom may comment during public comment or the applicable agenda item by using the Raise Hand feature and you will be recognized by the Chair. Those using the telephone (audio only) feature should press star 9 on your phones to initiate the “Raise Hand” function in Zoom. You will then be announced, unmuted, and your time to speak will begin.
The public may provide comments on any matter listed on the Agenda. Speakers are customarily limited to 3 minutes each, however, the Committee Chair may increase or decrease the time allotted to each speaker based on the number of speakers, the length of the agenda and the complexity of the subject matter. Speaking time will not be decreased to less than one minute.
If you are an individual with a disability and need a reasonable modification or accommodation pursuant to the Americans with Disabilities Act (“ADA”) please contact Board Clerk Andrea Pizano at [email protected] prior to the meeting for assistance.
AGENDA
Call to Order
Roll Call
Public Comment on Matters Not Listed on the Agenda
The public may provide comments on any matter not listed on the Agenda provided that it is within the subject matter jurisdiction of SVCE. Speakers are customarily
Pursuant to the Americans with Disabilities Act, if you need special assistance in this meeting, please contact the Clerk for the Authority at (408) 721-5301 x1005. Notification 48 hours prior to the meeting will enable the Authority to make reasonable arrangements to ensure accessibility to this meeting. (28 CFR 35.105 ADA Title II).
Larry Klein, Chair
City of Sunnyvale
Sally Meadows, Vice Chair
City of Los Altos
Terry Hines
City of Campbell
R “Ray” Wang
City of Cupertino
Zach Hilton
City of Gilroy
George Tyson
Town of Los Altos Hills
Rob Rennie
Town of Los Gatos
Garry Barbadillo
City of Milpitas
Bryan Mekechuk
City of Monte Sereno
Yvonne Martinez Beltran
City of Morgan Hill
Pat Showalter
City of Mountain View
Chuck Page
City of Saratoga
Otto Lee
County of Santa Clara
svcleanenergy.org
333 W El Camino Real
Suite 330
Sunnyvale, CA 94087
limited to 3 minutes each, however, the Committee Chair may increase or decrease the time allotted to each speaker based on the number of speakers, the length of the agenda and the complexity of the subject matter. Speaking time will not be decreased to less than one minute.
Consent Calendar (Action)
1) Approve Minutes of the April 24, 2026, Executive Committee Meeting Regular Calendar
2) CEO Update (Discussion)
3) Select Vice Chair of the 2026 Executive Committee (Action) 4) 2026 Integrated Resource Plan Preview and Recommend the SVCE Board of Directors Delegate Authority to the Chief Executive Officer for Final Approval (Action)
5) Recommend the Silicon Valley Clean Energy Board of Directors Authorize the Chief Executive Officer Approval of CC Power’s Annual Budget and Dues in an Amount Not to Exceed $600,000 for CC Power’s Fiscal Year 2026-2027 and Delegate Authority to the Chief Executive Officer to Enter Agreements Using Approved Funds (Action)
6) Recommend the SVCE Board of Directors Approve the Financial Levers Playbook (Action)
7) Recommend the Board of Directors Approve an Allocation of $700,000 of Program Fund Dollars to Extend the Go Electric Advisor Program and Authorize the Chief Executive Officer to Execute an Amendment with the Sacramento Municipal Utility District (SMUD) to Extend the Term through June 2028 and Set a New Not-to-Exceed Amount of $1.542 Million (Action)
Committee/Staff Remarks
Adjourn
Silicon Valley Clean Energy
Executive Committee Meeting
Friday, April 24, 2026
10:00 a.m.
Silicon Valley Clean Energy Office
333 W El Camino Real, Suite 330
Sunnyvale, CA
DRAFT MEETING MINUTES
Call to Order
Chair Showalter called the meeting to order at 10:02 a.m.
Prior to Roll Call, Director Martinez Beltran announced she would be participating in the meeting remotely under the Just Cause provision of the Brown Act.
Roll Call
Present:
Chair Pat Showalter, City of Mountain View
Director Sally Meadows, City of Los Altos
Director George Tyson, Town of Los Altos Hills
Director Yvonne Martinez Beltran, City of Morgan Hill (participated remotely under Gov Code Section 54953.8.3(c)(4)
Director Larry Klein, City of Sunnyvale
Absent:
None.
Public Comment on Matters Not Listed on the Agenda
Bruce Karney, Mountain View resident, commented on the distribution of postcards created by Carbon Free Mountain View for the Bay Area Air District Board of Directors to support the adoption of Rule 9-6 with limited exceptions. Postcards were provided for those in attendance (Attachment 1), and Mr. Karney noted if others were interested in printing more he could provide the file.
Consent Calendar
Chair Showalter opened Public Comment.
No speakers.
Chair Showalter closed Public Comment.
MOTION: Director Meadows moved and Director Tyson seconded the motion to approve the Consent Calendar.
The motion carried unanimously by verbal roll call vote. 1a) Approve Minutes of the February 27, 2026, Executive Committee Meeting 1b) Approve Minutes of the March 27, 2026 Executive Committee Meeting Regular Calendar
2) CEO Update (Discussion)
Chief Executive Officer Monica Padilla addressed the following in her report:
• Wished all a happy earth month;
• Announced S&P Global Ratings affirmed its ‘A’ issuer credit rating for SVCE and revised its outlook to positive from stable;
• Announced CalCCA’s upcoming 10-year anniversary and conference, taking place May 12 – 14, 2026 in Sacramento;
• Upcoming ribbon cutting ceremonies for two power projects in June; and • An update on the progress of SVCE’s new headquarters building from Zoe Elizabeth, Director of Decarbonization Policy and Community Strategies.
Chair Showalter opened Public Comment.
No speakers.
Chair Showalter closed Public Comment.
3) Receive Report on SVCE Committee Vacancies and Select Vice Chair of the 2026 Executive Committee (Action)
Andrea Pizano, Board Clerk, provided a report on SVCE committee membership and vacancies, requested feedback on staff’s approach to soliciting interest in filling open seats, and selection of a 2026 Vice Chair of the Executive Committee.
Staff responded to committee member questions on membership guidelines for SVCE’s committees.
The Committee discussed if there was a desire to add a sixth member to the Executive Committee, if the Nominating Ad Hoc Committee should regroup to provide a recommendation to the Board of Directors for a sixth committee member, if the selection of Vice Chair should be deferred to after the sixth member is selected, and the importance of having engagement in committees from primary and alternate board members.
Chair Showalter opened Public Comment.
No speakers.
Chair Showalter closed Public Comment.
MOTION: Director Tyson moved and Director Meadows seconded the motion to solicit interest from primary and alternate bord members for committees with vacancies and defer the selection of Vice Chair of the 2026 Executive Committee.
The motion carried unanimously by verbal roll call vote.
Following the vote, CEO Padilla confirmed staff would proceed with agendizing the appointment of additional members at the May 15, 2026 special Board of Directors meeting. 4) Recommend the SVCE Board of Directors Approve Amendments to Human Resources Policy 1: Personnel and Reimbursement, and Customer Confidentiality Policy (Action) Michael Callahan, General Counsel, presented a request for the Committee to support the SVCE Board of Directors approve proposed changes to SVCE’s Human Resources Policy 1: Personnel and Reimbursement and Customer Confidentiality Policy.
General Counsel reviewed the changes, which included the following:
Human Resources Policy 1: Personnel and Reimbursement
• Shift the appointment of the General Counsel from the Board to the CEO; • Clarify the CEO has authority to terminate staff which includes entering into severance agreements; • Clarifying the budget shall include staff costs such as salaries and benefits; and • Providing the CEO authority to modify benefits within budget, except for increases or decreases to paid time off such as holidays, furloughs, bereavement leave, and regular paid time off Customer Confidentiality Policy
• Clarify that SVCE may utilize customer data for period beyond the current five year default period. • Data is used for load forecasting and other business purposes such as customer programs planning. • Will help SVCE manage its business risks and ensure forecasting and planning is based on the best available data
• Removing outdated reference
Staff responded to questions and comments about the CEO’s authority to enter into severance agreements and clarification that the amount is still subject to the CEO spending authority approved by the Board, if standard practice for other CCAs is to have only the CEO appointed by the Board, contracting with outside counsel, customer data confidentiality, adding a general statement in SVCE’s Customer Confidentiality Policy about maintaining privacy and anonymity of data, standard practices in handling customer data, the CEO’s authority to terminate staff and examples of benefits that could be modified by the CEO, and a suggestion to hold a Closed Session with the Board of Directors on data protection.
Chair Showalter opened Public Comment.
No speakers.
Chair Showalter closed Public Comment.
MOTION: Director Meadows moved and Director Klein seconded the motion for the Executive Committee to recommend the SVCE Board of Directors approve the proposed amendments, including the changes discussed on the language related to severance and the statement about generally protecting customer privacy, to Human Resources Policy 1: Personnel and Reimbursement and the Customer Confidentiality Policy.
The motion carried unanimously by verbal roll call vote. 5) Energy Products and Clean Accounting (Informational) CEO Padilla introduced the item; Britta Bradshaw, Power Resources Manager, presented an informational presentation on the electric system and SVCE’s power mix. Topics included:
• An electric system & grid review;
• Information on how clean is counted and reported;
• Review of different types of energy products; and
• Overview of SVCE’s clean energy procurement goals and strategy Staff responded to questions and comments on renewable energy certificates, SVCE’s power content label distribution, regulatory requirements on clean energy, SVCE’s hedging strategy, contracted power mix through 2030, short-term clean energy contract durations, load variation from the COVID-19 pandemic, power supply cost drivers, and cleanliness of the grid.
The Committee discussed the value of providing a similar presentation to the Board of Directors as an informational item, special study session, seminar or workshop.
Chair Showalter opened Public Comment.
Bruce Karney questioned staff’s level of confidence that the state has set resource adequacy goals that make electricity affordable, and if there is a potential political lever to suggest the state focus on curtailment of demand.
CEO Padilla provided a response.
Chair Showalter closed Public Comment.
Committee/Staff Remarks
Director Tyson announced excitement from the Town of Los Altos Hills for SVCE’s Dream Home to be present during a summer event on June 7, 2026, and shared his positive experience attending the Fremont Union High School District Earth Day event at the Computer History Museum.
Chair Showalter shared the City of Mountain View held its Earth Day event the previous week, and her attendance at SF Climate Week activities. Chair Showalter inquired if SVCE receives communication on SF Climate Week events and suggested sharing information on attendance in the future.
Adjournment
Chair Showalter adjourned the meeting at 12:11 p.m.
ATTACHMENT:
1. Bruce Karney Public Comment
ATTEST:
_____________________________
Andrea Pizano, Board Secretary
Public Comment – Bruce Karney
Staff Report – Item 2
Item 2: CEO Update
From: Monica Padilla, CEO
Prepared by: Andrea Pizano, Sr. Executive Assistant and Board Clerk Date: 5/22/2026
This item will be addressed in the form of an oral report to the Executive Committee from Monica Padilla, Chief Executive Officer.
Item 2
Staff Report – Item 3
Item 3: Select Vice Chair of the 2026 SVCE Executive Committee From: Monica Padilla, CEO
Prepared by: Andrea Pizano, Sr. Executive Assistant and Board Clerk Date: 5/22/2026
RECOMMENDATION
Staff recommends the Silicon Valley Clean Energy (SVCE) Executive Committee select a 2026 Vice Chair to preside over committee meetings in the absence of Executive Committee Chair Pat Showalter.
BACKGROUND
As an appointed ongoing committee of the SVCE Board of Directors (Board), Executive Committee meetings are public and subject to the Ralph M. Brown Act. Per SVCE’s Operating Rules and Regulations (ORRs), the Executive Committee is appointed at the annual meeting in January and there are no limits on the number of terms that a Director may serve on a committee.
The Chair and Vice Chair were selected by the Executive Committee by an affirmative vote of a majority of all members of the entire committee (SVCE’s Joint Powers Agreement, Section 4.9.1) on January 23, 2026. The 2026 Executive Committee Vice Chair is no longer on SVCE’s Board, and the Executive Committee is in need of a Vice Chair.
Staff presented an item to select a new 2026 Executive Committee Vice Chair on April 24, 2026. Given the vacancy on the Committee, committee members voted unanimously to defer the selection of the Vice Chair until a sixth member was potentially selected.
ANALYSIS & DISCUSSION
With the sixth member of the Executive Committee selected at the May 15, 2026 Board of Directors Special Meeting, staff recommends a new Vice Chair be selected to preside over meetings in the absence of the Chair for 2026. Any member of the Executive Committee may serve as Vice Chair and there are no term limits.
Process and Procedure for Executive Committee Vice Chair Selection At the May 22, 2026 Executive Committee meeting, those interested in the role of 2026 Vice Chair will inform the Chair by self-nomination; nominations of other members of the committee will also be accepted. Once all nominations have been made, each interested member will be given an opportunity to make a statement.
If there is more than one person interested, a roll call vote will be performed by the Board Clerk. Each committee member will be asked to vote for their selection by name. For this Executive Committee of six members, a vote of four members will be required to identify the Vice Chair. A ratification vote will be taken to solidify the selection.
In the event three votes is not reached, the top two candidates with the most votes will continue for additional rounds of votes until four votes are received.
Item 3
Agenda Item: 3 Agenda Date: 5/22/2026
STRATEGIC PLAN
Not applicable.
ALTERNATIVE
Not applicable.
FISCAL IMPACT
No fiscal impact as a result of selecting a Vice Chair of the Executive Committee.
Item 3
Staff Report – Item 4
Item 4: 2026 Integrated Resource Plan Preview and Recommend the SVCE Board of Directors Delegate Authority to the Chief Executive Officer for Final Approval From: Monica Padilla, CEO
Prepared by: Maren Wenzel, Director of Regulatory, Policy and Planning Date: 5/22/2026
RECOMMENDATION
Staff recommends the Silicon Valley Clean Energy (SVCE) Executive Committee recommend the Board of Directors (Board):
1. Adopt the proposed Preferred Conforming and Alternate Conforming Plans for submission in SVCE’s 2026 Integrated Resource Plan (IRP), acknowledging additional edits may be needed as work continues.
2. Delegate authority to the Chief Executive Officer (CEO) for final approval of SVCE’s 2026 IRP plan, due August 10th.
BACKGROUND
The California Public Utilities Commission (CPUC) requires all jurisdictional load serving entities (LSEs) file an IRP on a regular cadence. These filings are generally due every two years, however the CPUC skipped the 2024 cycle, making this the first IRP SVCE has filed since 2022. The intent of the IRP is to help the CPUC track the development of the electric grid and ensure that collectively LSEs are on track to meet the state’s clean goals while maintaining system reliability. These plans are used for numerous downstream planning activities including in the California Independent System Operators (CAISO) Transmission Planning Process.
While the IRP is primarily a compliance requirement, it also helps inform SVCE’s internal long-term planning.
However, the CPUC does mandate many of the inputs and assumptions LSEs must use for the compliance filing. Of these, notably is the CPUC’s load forecast which increases SVCE’s load by more than 50% by 2045.
The Commission also requires LSE’s IRP portfolio achieve its share of the 2045 electricity sector emissions target of 8 million metric tons (MMT) as prescribed by the California Air Resources Board’s Scoping Memo.
Other assumptions, such as requiring LSEs do not consider allocations from the Diablo Canyon Power Plant, may create meaningful divergence between this compliance IRP and SVCE’s internal planning efforts.
In past cycles SVCE staff has endeavored to provide the Board with substantially complete IRP filings for approval, including a complete draft narrative. This year, the CPUC has set the filing date for August 10th.
Due to the July recess for the SVCE Board, staff will need approval from the Board at the June meeting. For this reason, staff intends to present a substantially complete conforming portfolio and initial key points for inclusion in the narrative but will not have a fully complete IRP for board review and instead requests the Board delegate authority to the CEO for final approval of the 2026 IRP.
ANALYSIS & DISCUSSION
To complete modeling to develop its 2026 IRP SVCE staff first developed a “baseline” resource list which includes all of SVCE’s existing contracted power supply resources (“portfolio”) and forced in additional capacity Item 4
Agenda Item: 4 Agenda Date: 5/22/2026
to represent expected build required to meet obligations under the latest procurement order (D.26-02-057).
Staff then added numerous constraints to ensure reasonable model results including clean targets and build limits for technologies. This baseline resource list, set of constraints and projected cost data was then input into a capacity expansion software tool to find a least cost, best fit set of resources to meet SVCE’s goals and constraints. Additional post-processing was done with the model results to ensure alignment with the CPUC’s compliance tools.
The CPUC requires LSEs align many modeling assumptions with the CPUC’s modeling work. Of these, the most impactful this cycle is the load forecast. The CPUC’s forecast includes significant load growth due largely to data center developments and vehicle electrification. This high forecast, combined with the roll off of existing contracted power supply resources from the portfolio, requires significant new build in SVCE’s portfolio through 2045.
Table 1. SVCE IRP Load Forecast and SVCE Internal Load Forecast Annual Retail Sales (GWh) 2030 2035 2040 2045
IRP Mandated Forecast 5,479 6,786 7,692 8,198
SVCE Internal Forecast 4,577 4,844 5,158 5,438
In developing its 2026 IRP, SVCE staff currently intends to provide two portfolio plans. The first, a “Preferred Conforming Plan”, represents SVCE’s expected resource build required to achieve the current board clean targets1based on the state’s current forecast of load growth. The second plan, an “Alternate Conforming Plan”, acts as a proxy for recent “levers” conversations with the board and considers a scenario where a portion of SVCE’s load moves to a minimum renewable portfolio standard (RPS) and clean energy compliance product.
While staff is still completing final quality checks on its modeling, draft results indicate SVCE will need to build the following resource mix to achieve its targets should the CPUC load forecast come to fruition.
Table 2. Draft Results of Preferred Conforming Plan
Cumulative Build
Nameplate Capacity (MW) 2030 2035 2040 2045
Hybrid - Solar 100 140 220 810
Hybrid - Storage 100 140 220 810
Onshore Wind - 470 835 848
Solar - - 560 850
Geothermal 44 108 108 331
Storage 8h - 20 20 20
Storage 4h - - - 10
Storage 12h - 70 70 95
Total 244 948 2,033 3,773
1 At the November 2024 Board of Directors meeting, the SVCE Board adopted a 75% RPS target for 2030-2034 and a 100% RPS target for 2035-2045. The Board also reconfirmed that Staff should target 100% clean energy (which can be met with RPS, large hydro and/or nuclear resources) each year. All the above targets are measured on an annual basis.
Item 4
Agenda Item: 4 Agenda Date: 5/22/2026
Table 3. Draft Results of Alternate Conforming Plan
Cumulative Build
Nameplate Capacity (MW) 2030 2035 2040 2045
Hybrid - Solar 100 140 140 590
Hybrid - Storage 100 140 140 590
Onshore Wind 0 225 833 835
Solar 0 0 265 655
Geothermal 44 106 106 308
Storage 8h 0 20 20 20
Storage 4h 0 0 0 100
Storage 12h 0 65 65 70
Total 244 823 1,568 3,168
STRATEGIC PLAN
Completion of SVCE’s 2026 IRP supports achievement of Goal 2 “long-term, target for 100% clean energy annually by building a balanced portfolio with consideration for both affordability and reliability while exploring long-term pathways to clean power supply”.
ALTERNATIVE
The Executive Committee could direct staff to explore an alternate set of modeling constraints. Due to the timing of the filing and the need for Board review and approval this would likely compromise staff’s ability to file the IRP in a timely manner resulting in potential compliance penalties and associated reputational risks.
Staff welcomes feedback from the Executive Committee on additional narrative discussion points or analyses that can be completed ahead of the August 10th filing date.
FISCAL IMPACT
No fiscal impact is expected as a result of this filing. Within the CPUC’s IRP proceeding there has at times been discussion of “enforceable” IRPs in which LSEs are required to procure what they show in their plans, however this is likely infeasible and considered by staff to be a low-risk outcome.
Item 4
Staff Report – Item 5
Item 5: Recommend the Silicon Valley Clean Energy Board of Directors Authorize the Chief Executive Officer Approval of CC Power’s Annual Budget and Dues in an Amount Not to Exceed $600,000 for CC Power’s Fiscal Year 2026-2027 and Delegate Authority to the Chief Executive Officer to Enter Agreements Using Approved Funds From: Monica Padilla, CEO
Prepared by: Zak Liske, Deputy Director of Power Resources Date: 5/22/2026
RECOMMENDATION
Staff recommends that the Silicon Valley Clean Energy (SVCE) Executive Committee recommend that the Board of Directors (Board) approve annual budget for payment to California Community Power (“CC Power”) starting CC Power’s next Fiscal Year (July 1, 2026-June 30, 2027) in an amount not to exceed $600,000 and delegate authority to the Chief Executive Officer (“CEO”) to enter agreements using approved funds.
Approval of SVCE’s share of the CC Power budget enables SVCE to continue its membership and project participation as a part of CC Power. The approval to enter agreements with CC Power is still subject to the limits and requirements of the SVCE Energy Risk Management Policy.
BACKGROUND
SVCE has been a member of CC Power since early 2021, after the Board of Director’s authorized its membership in December 20201. CC Power is a Joint Powers Authority (“JPA”) of California Community Choice Aggregators (“CCAs”) with the goal to acquire energy, capacity, storage or other energy products on a scale that the individual member CCAs most likely could not be able to achieve individually. CC Power is comprised of nine CCAs throughout Northern California, serving more than six million customers. Since 2021, SVCE, through CC Power, has been able to help meet its share of the California Public Utilities Commission’s (“CPUC”) Mid-Term Reliability (MTR) procurement mandate for long lead resources including two long-duration storage and two geothermal contracts.
SVCE’s CEO, Monica Padilla, serves on the CC Power Board of Directors, Executive Committee and on its Ad-hoc Budget Committee. At CC Power’s April 2026 board meeting a preliminary budget was previewed with the intention of returning on May 20, 2026 to vote for approval.
CC Power’s budget is broken down into several major categories:
• General and Administrative (“G&A”): these are the annual dues assessed equally to all members.
G&A covers overhead and general operating expenses of CC Power. • Phase 1: these are projects and initiatives at which point all members participate and share in costs equally. This would include strategic assessments and working groups open to all members. • Phase 2: projects that advance from Phase 1 and require members to opt-in. Cost allocation is determined on a project specific basis and may be equal or based on size, e.g. load weighted. Examples of Phase 2 projects would be solicitations and negotiations of potential resources. 1 See SVCE Board of Directors, Agenda Item 5 (Approve Participation in California Community Power Joint Powers Authority), December 9, 2020.
Item 5
Agenda Item: 5 Agenda Date: 5/22/2026
• Phase 3: this phase is comprised of projects that are “in-flight” with executed agreements. The overwhelming majority of Phase 3 costs are the underlying commodity costs in a power supply contract for which participating CCAs receive all the benefits and are obligated to budget and pay for their respective share. Other Phase 3 costs include the overhead and operating expenses to administer the contracts and projects.
CC Power makes up a unique aspect of SVCE’s procurement activities that can unlock access to projects that may not otherwise make sense for SVCE to do alone either due to size or if an emerging technology. This procurement approach allows for the sharing of cost and risk between several CCAs. To date, the SVCE Board has authorized SVCE’s participation in two power purchase agreements (“PPA”), two Energy Storage Service Agreements (“ESSA”) through CC Power, and one Resource Adequacy and Top-Bottom 4 agreement, all of which, with exception of Goal Line2, are active Phase 3 projects:
1. Tumbleweed Long Duration Energy Storage Project approved by the Board at the February 9, 2022, meeting;
2. Ormat Nevada Inc. Portfolio of Geothermal Projects approved by the Board at the June 8, 2022, meeting;
3. Open Mountain Energy LLC., Fish Lake Geothermal Project approved by the Board at the June 8, 2022, meeting; and
4. GEM A-CAES LLC (Willow Rock Energy Storage) approved by the Board at the January 14, 2026, meeting.
ANALYSIS & DISCUSSION
The staff recommendation includes approving SVCE’s share of CC Power’s annual budget of an amount not to exceed $600,000 for the CC Power 2026-2027 fiscal year costs starting July 1, 2026. These costs primarily consist of operating expenses (staff, consultants, legal) and administrative costs. Staff is also asking for CEO authority to enter into agreements with CC Power using approved funds under Phase 2 and Phase 3. These agreements will come up throughout the fiscal year and are specific authorizations of SVCE’s participation and CC Power’s use of SVCE approved funds for various projects and activities. Staff recognize that the limits and requirements of the Energy Risk Management Policy still apply and is not seeking to modify CEO authority on commodity contracts.
Notable items in the 2026-27 budget include:
• Phase 1: Annual solicitation and build-transfer agreement strategy and development • Phase 2: Origination activities to cover: geothermal, mega projects, emerging technologies, build-transfer agreements, greenfield development • Phase 3: Tumbleweed, Fish Lake, Ormat, Willow Rock
Table 1 below summarizes the year-over-year (y-o-y) budget amounts and changes per category. • Column A, FY 2025-26 - Gross Budget: this was the approved budget amount for the prior fiscal year totaling $476K.
• Column B, FY 2025-26 – Carryover Estimate: there were several planned projects and expenses that were either not pursued or did not materialize. As a result, there is a projected excess balance of $147K that can be refunded to SVCE or rolled over to fund FY 2026-27 expenses. • Column C, FY 2026-27 - Gross Budget: this is the total budget for SVCE’s participation at CC Power in the upcoming year totaling $547K.
• Column D, FY 2026-27 - Funding Requirement: the combines Column B and C to get to the net amount SVCE is required to fund CC Power for continued participation at $400K. • Column E, Gross Budget Change - Increase (Decrease): this compares the year-over-year gross budget amounts which is an increase of $72K or 15%.
• Column F, Funding Requirement Change – Increase (Decrease): this is Column D minus Column A which takes the carryover estimate into account and compares the expected funding requirement for 2 On June 18, 2025, the CC Power Board authorized the CC Power General Manager to effectuate the early termination of the ESSA with Goal Line BESS 1, LLC.
Item 5
Agenda Item: 5 Agenda Date: 5/22/2026
the FY 2026-27 budget against the prior fiscal year budget. This is anticipated to be a decrease of $75K or 16%.
Table 1: SVCE Share of CC Power Annual Budget Comparison to Prior Fiscal Year
A B C D E F
FY 2025-26
Gross
Budget
FY 2025-26
Carryover
Estimate
FY 2026-27
Gross
Budget
FY 2026-27
Funding
Requirement
Gross Budget
Change
Increase
(Decrease)
Funding
Requirement
Change
Increase
(Decrease)
G&A/Dues $173,977 $178,049 $178,049 $4,072 $4,072
Phase 1 $90,085 $37,745 $37,745 -$52,340 -$52,340
Phase 2 $43,164 -$147,000 $157,277 $10,277 $114,113 -$32,887 Phase 3 $168,532 $174,297 $174,297 $5,765 $5,765
Total $475,758 -$147,000 $547,368 $400,368 $71,610 -$75,390 Primary drivers of year-over-year changes:
• Phase 1: costs decreased due to limited planned scope of Phase 1 projects. • Phase 2: FY 2025-26 lower than planned due to expenses being incurred at end of FY 2024-25 for work that was primarily carried out in FY 2025-26. In FY 2026-27 much of the proposed expense will be related to continued efforts on Phase 2 projects from FY 2025-26 most notably geothermal development.
Other projects include origination of non-lithium-ion storage technology and potential Build Transfer Agreement (BTA) opportunities. Importantly, Phase 2s are opt-in workstreams, so the amount listed is the maximum if SVCE decides to participate in all potential Phase 2 projects.
SVCE’s share of the budget, $547K, represents 13% of CC Power’s overall budget of $4.3M.
Note that SVCE Board has already approved of Not-to-Exceed limits for its share of commodity costs for the four long-term projects (Tumbleweed, Willow Rock, Fish Lake, Ormat) listed above and is not seeking further approval of these costs. These are already captured in the power supply costs of SVCE’s annual budget.
STRATEGIC PLAN
Given the strategic nature of CC Power’s work, continued membership in the organization will support SVCE’s Goal 4 to, “Acquire power supply resources in a cost-effective manner to meet legislative and regulatory obligations, Board directives and customer specific products” and Goal 5 to “Manage and optimize load and power resources to meet affordability, GHG reduction and reliability objectives”.
ALTERNATIVE
Not funding CC Power membership may require SVCE to withdraw from CC Power. SVCE needs to approve funding to cover the cost of operating the four projects noted above as Phase 3 power projects. These resources are needed for compliance under CPUC’s procurement orders. SVCE could also seek to fund only that portion of the CC Power budget which corresponds to general administration and direct costs associated with the four projects the Board has approved. However, this would require the CC Power board to allow elective funding level as an option, which it has not thus far.
FISCAL IMPACT
CC Power members pay G&A/Dues and Phase 1 expenses in the first quarter of the CC Power fiscal year (Jul 1 – Jun 30) and Phase 2-3 expenses when activities are undertaken throughout the year. Given the misalignment with SVCE’s fiscal year this means approval of the fiscal year 2026-2027 CC Power dues will be partially paid in SVCE’s 2025-2026 fiscal year (approx. $200,000) and the remainder paid in the stub year and fiscal year 2027 (approx. $350,000). SVCE currently includes CC Power related cost in its fiscal year 2025-26 Operating Budget Item 5
Agenda Item: 5 Agenda Date: 5/22/2026
and will seek approval of the remaining funds as part of SVCE’s 2026 stub year budget and fiscal year 2027 budget in September and December 2026, respectively.
Item 5
Staff Report – Item 6
Item 6: Recommend the SVCE Board of Directors Approve the Financial Levers Playbook From: Monica Padilla, CEO
Prepared by: Justin Zagunis, Director of Customer Success Date: 5/22/2026
RECOMMENDATION
Staff requests that the Silicon Valley Clean Energy (SVCE) Executive Committee recommend to the SVCE Board of Directors to approve the proposed “playbook” of actions. This playbook will serve as the guidance for future budget proposals and conversations in the event that the current negative financial forecasts are accurate and as SVCE draws down its reserves.
BACKGROUND
This item will be addressed in the form of a presentation to the Executive Committee. It continues the discussion on financial levers from the following meetings: October 2025 Executive Committee, December 2025 Board of Directors meeting, December 2025 Board of Directors special meeting, February 2026 Finance and Administration Committee, February 2026 Executive Committee, and March 2026 Board of Directors meeting.
ATTACHMENT
The presentation for this item will be posted to SVCE’s website.
Item 6
Staff Report – Item 7
Item 7: Recommend the Board of Directors Approve an Allocation of $700,000 of Program Fund Dollars to Extend the Go Electric Advisor Program and Authorize the Chief Executive Officer to Execute an Amendment with the Sacramento Municipal Utility District (SMUD) to Extend the Term through June 2028 and Set a New Not-to-Exceed Amount of $1.542 Million From: Monica Padilla, CEO
Prepared by: Justin Zagunis, Director of Customer Success Jessamyn Allen, Customer Success Programs Lead
Date: 5/22/2026
RECOMMENDATION
Staff recommends that the Silicon Valley Clean Energy (SVCE) Executive Committee recommend that the Board of Directors (Board) approve an allocation of $700,000 for the Go Electric Advisor program (formerly known as “residential electrification concierge services”) out of the already-authorized programs funding included in the General Programs Fund and authorize the Chief Executive Officer (CEO) to execute an amendment with the Sacramento Municipal Utility District (“SMUD”) for residential electrification concierge consulting services to extend the Go Electric Advisor program through June 2028 with a new not-to-exceed (NTE) amount of $1,542,500.
BACKGROUND
In November 2020, the Board approved the Building Decarbonization Joint Action Plan, which identified FutureFit Homes and Buildings as one of SVCE’s cornerstone programs to support the decarbonization of existing buildings through rebates. The concept was to provide comprehensive assistance to SVCE customers electrifying their homes by navigating and accessing the many existing and forthcoming energy programs providing financial assistance for building decarbonization and energy efficiency, offering additional SVCE incentives, and identifying other actions necessary to remove barriers for customers. In October 2022, SVCE launched the initial phase of this program, now known as Home Rebates, which has to date issued more than $10 million to assist customers with home electrification upgrades.
Building upon the financial support provided by Home Upgrades, in 2023, SVCE launched the Go Electric Advisor program to help customers navigate the wide range of incentives and program options available from SVCE and other entities, as well as to provide general support addressing any other questions customers face while electrifying. SVCE selected SMUD to implement this program and the 39-month contract with a NTE of $892,059 was approved by the Board in June 2023
1 . The current implementation contract for the Go Electric Advisor is set to end in August 2026 and staff expects funds to be fully expended. 1 See Item 1d: https://svcleanenergy.org/wp-content/uploads/2023-0614-SVCE-BOD-Agenda-Packet_scrubbed-compressed.pdf Item 7
Agenda Item: 7 Agenda Date: 5/22/2026
What is the Go Electric Advisor?
The Go Electric Advisor program was born from the desire to offer a tailored, comprehensive home electrification resource for SVCE residential customers that can meet them wherever they are in their electrification journey. The service is a single-point-of-contact model, consisting of phone hotline, email, and live chat channels that any residential customer can engage with to learn how to take steps to electrify their homes. The advisors are SMUD staff who are well-versed in SVCE program offerings and provide more tailored rebate layering guidance. Additionally, the SMUD staff include electrification experts who can provide SVCE customers with basic and complex technical assistance, along with whole-home electrification planning.
Moreover, SVCE has launched new programs that go beyond rebates in the last two years, namely EV Rebates (2024), Full-Service Home Upgrades (2024), and Zero Interest Financing (2025). The Go Electric Advisor serves as a central wrap-around service that complements and connects SVCE’s existing portfolio of programs as shown in Figure 1.
Figure 1. Go Electric Advisor Service as a Part of SVCE’s Residential Programs Portfolio Impact of Go Electric Advisor
Since its launch in December 2023, the Go Electric Advisor service has proved popular with customers and is a highly-rated service2. The service has received over 3,500 customer contacts so far, a number greater than the volume originally estimated. Figure 2 shows the Go Electric Advisor’s monthly contact volume.
Additionally, the advisory service has shown to be a popular service model, with several other CCAs launching nearly-identical services in recent years3. Several member agencies have also shared that they routinely refer their residents to SVCE’s Go Electric Advisor service to answer questions about electrification, and the service has seen a wide geographic distribution of customer inquiries across SVCE’s member jurisdictions. 2 The Go Electric Advisor has consistently received ratings of 4.4 or higher out of 5 for customer satisfaction. 3 Valley Clean Energy and Clean Power Alliance are among several CCAs that have started electrification concierge services since SVCE’s Go Electric Advisor originally launched in December 2023.
Item 7
Agenda Item: 7 Agenda Date: 5/22/2026
Figure 2. Go Electric Advisor customer contacts by month since launch through April 2026 The top inquiries to the Go Electric Advisor are centered around the following topics:
• Incentive layering assistance (>50% of total contacts) • Project costs and bill impacts from electrification upgrades • Process-related questions on how to begin an upgrade and what contractor resources are available SVCE’s program evaluator is currently conducting an in-depth program evaluation to assess the service’s performance and impacts. Staff will incorporate the evaluation’s recommendations to improve the Go Electric Advisor offering.
ANALYSIS & DISCUSSION
Future of Go Electric Advisor
The Go Electric Advisor service and contract with SMUD will end in August 2026. Given the program’s positive performance so far and continued need for these customer resources, staff propose to extend the service through June 2028. As the Air District rules come into effect in 2027, services like the Go Electric Advisor are seen as a critical resource to help homeowners both understand rule requirements and to be guided to available resources that enable compliance with the rules.
Additionally, the primary driver of Go Electric Advisor contacts is SVCE program-related, so the service will continue to provide exceptional, consolidated customer support to navigate SVCE’ suite of offerings, from Homes Rebates inquiries to referrals to our direct install programs. SMUD was originally selected as the Go Electric Advisor implementer through a competitive solicitation process in 2023. Extending the contract with SMUD through June 2028, for a maximum term of five years, helps maintain continuity of the quality and consistency of this service for SVCE customers.
Staff considered whether to extend the current contract or to solicit a new vendor for this service. Ultimately, continuing with SMUD as the Go Electric Advisor implementer avoids any gaps in service. The Go Electric Advisor service, due to its hands-on design, also has a significant fraction of budget that goes towards start-up costs to train call center staff, produce new reference materials, build the program webpage and customer database, systems integrations, and more. By continuing with SMUD to the full extent of SVCE’s maximum 5- year contract period, rather than bringing on a new vendor, more of the added funds can go directly to customer benefits. Further, SMUD has delivered high customer satisfaction results, so there is not a strong motivation for SVCE to seek a change from a program quality standpoint.
Staff will continue to work with the SMUD advisors to adapt and improve the service throughout its extension.
Opportunities include enhanced integration of advisor services throughout the SVCE website in coordination Item 7
Agenda Item: 7 Agenda Date: 5/22/2026
with a future SVCE website redesign and a potential Salesforce migration to consolidate program data and lower operating costs.
Program Allocation Request
Staff recommends allocating $700,000 in additional funds to Go Electric Advisor as shown in Table 1.
Table 1. Program Budget Allocations and Anticipated Impact Go Electric Advisor
Current Budget $892,059
Current Term June 2023 – August 2026
Budget Remaining (as of May 2026) $108,000
Additional Funding Allocation
(requested in this report)
$700,000
• $650,441 for SMUD program implementation contract:
o $467,110 for customer advisory services
o $183,331 for website & Salesforce
administration and licensing costs or data
migration support
• $49,559 for contingency funds to support SVCE costs for Salesforce migration (if needed)
New Budget $1,592,059
New Term June 2023 – June 2028
Anticipated additional customer
contacts
3,800
Total customer contacts (5 years) 7,940
The funding request includes allocations for Salesforce administration for the Go Electric Advisor, the tool that SMUD currently uses to track and record customer contacts. To continue the service in its current form, the program budget will either need to cover administration costs for SMUD’s current Salesforce system or to transition from SMUD’s Salesforce tool to SVCE’s own Salesforce platform. The proposed SMUD contract value shown in Table 1 includes the cost of continuing with SMUD’s Salesforce tool to reflect the maximum potential NTE amount. Staff is evaluating whether the transition to SVCE’s own Salesforce platform is cost-effective and logistically viable. If the transition to SVCE’s platform moves forward, the remaining funds in the SMUD contract for Salesforce administration will either be unused, support the migration costs, or be re-allocated towards customer advisory services. If needed, staff may also utilize the $49,559 in contingency funds to cover vendor support for the Salesforce migration.
By providing a simple, approachable channel that can effortlessly provide technical assistance, planning resources, and information on existing programs, the Go Electric Advisor makes electrification more accessible by reducing the expertise, time, and resources that customers need to undertake home upgrades.
STRATEGIC PLAN
The Go Electric Advisor service is aligned with SVCE’s 2024-2025 Strategic Plan as follows:
• Strategic Focus Area 4: Prepare Region for Electrification at Scale: Inform and prepare for upcoming requirements such as Bay Area Air District and California Air Resources Board (CARB) rules to ensure they are implemented sensibly, successfully, and equitably; and continue scaling SVCE efforts. • Goal 7: Support all SVCE communities to decarbonize through local investments that reduce barriers and demonstrate sensible, scalable, and equitable solutions.
Item 7
Agenda Item: 7 Agenda Date: 5/22/2026
ALTERNATIVES
One alternative is to not authorize the CEO to execute the amendment with SMUD, which would require staff to shut down the Go Electric Advisor service at the end of the current contract term in August 2026 or pause the program while SVCE conducts a new solicitation to find an alternative vendor to SMUD. This would leave customers without a live resource for electrification support, as no comparable resources are available outside of SVCE. Not extending the Go Electric Advisor service would likely increase Home Rebates administration costs, as a significant volume of Advisor calls are customers with questions about SVCE’s rebate programs.
Another approach would be for SVCE staff to take on the role of the Go Electric Advisors, but the resulting service would not be comparable to the existing Go Electric Advisor. SVCE staff could not comprehensively offer the level of technical expertise that SMUD is currently set up to provide for customers. It is also unlikely that SVCE staff could provide a live service given the contact volume currently handled by the SMUD advisors and the scalability benefits that SMUD has with their existing call center that serves their own customers and other community choice aggregators. Staff would also need to significantly reduce their commitments to other tasks to support taking the Go Electric Advisor in-house.
FISCAL IMPACT
This recommendation to allocate $700,000 to the Go Electric Advisor program will have no incremental fiscal impact on SVCE’s budget. The Board has already authorized these funds to be used on programs via transfer to the General Programs Fund and this action merely assigns a portion of those funds to the Go Electric Advisor program. The expenditure of the funds will be appropriately reflected in ongoing budgets and financial forecasts.
ATTACHMENTS
1. Draft Amendment with SMUD to extend the Go Electric Advisor program Item 7
1/2026 Version 1.0
FIRST AMENDMENT TO AGREEMENT WITH SACRAMENTO MUNICIPAL UTILITY
DISTRICT
WHEREAS, the SILICON VALLEY CLEAN ENERGY AUTHORITY, an independent public agency (“Authority”), and SACRAMENTO MUNICIPAL UTILITY DISTRICT. entered into that certain agreement entitled ELECTRIFICATION CONCIERAGE CONSULTANT SERVICES, effective on 21ST day of June 2023, hereinafter referred to as “Original Agreement”; and
WHEREAS, Authority and SACRAMENTO MUNICIPAL UTILITY DISTRICT have determined it is in their mutual interest to amend certain terms of the Original Agreement.
NOW, THEREFORE, FOR VALUABLE CONSIDERATION, THE PARTIES AGREE AS FOLLOWS:
1. TERM section of the Original Agreement shall be amended to read as follows:
The term of this Agreement shall commence on June 21, 2023, and shall terminate on June 20, 2028, unless terminated earlier as set forth herein.
2. COMPENSATION TO CONSULTANT section of the Original Agreement shall be amended to read as follows:
Consultant shall be compensated for services pursuant to this Agreement in a total amount not to exceed one million five hundred forty-two thousand five hundred dollars ($1,542,500) based on the rates and terms set for in Exhibit “C,” which is attached hereto and incorporated herein by this reference.
3. Terms and Conditions Item 9 HOLD HARMLESS AND INDEMNIFICATION of the Original Agreement shall be amended to include the language below:
E. Notwithstanding the foregoing and anything to the contrary, in no event will Consultant be liable for indirect, special, incidental or consequential damages (including, without limitation, lost revenues or profits, lost data), even if advised of the possibility of such damages. Except with respect to claims arising out of or relating to intellectual property infringement or cyber security incidents, Consultant’s total liability for any and all claims made under or relating to the performance of this Agreement, including any indemnification obligations, shall not exceed one million dollars ($1,000,000) in the aggregate during the term of this Agreement.
4. Exhibit A – Scope of Services section of the Original Agreement shall be amended to include the following:
Concierge extension expected contact volume
Based on the contact volume received in the initial phase (e.g. before August 2026) of the concierge service (now known as the Go Electric Advisor), SMUD and SVCE estimate that the Item 7
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number of customer interactions supported by the Concierge during the extension to be the following:
Timeline Hotline Web
Chat/Email
Incentives
Layering
Technical
Assistance
Electrification
Plans
Sept – Dec 2026 1,333 156 267 33 33
Jan – Dec 2027 4,000 468 800 100 100
Jan – June 2028 2,000 234 400 50 50
Additionally, during the extension (Sept 2026 – June 2028), SVCE and SMUD estimate the amount of Concierge staff time needed to support each customer interaction to be:
Hotline Calls 7.5 minutes
Web Chats/emails 10 minutes
Incentive Layering Assistance 15 minutes
Technical Assistance 15 minutes
Electrification Plans 30 minutes for customer call support 120 minutes for plan development
Additional extension tasks - CRM & website management
During the extension, SMUD will perform the functions in support of the operations, maintenance, & issue resolution for the CRM and its integration with the concierge website.
These functions fall under Task 11 Manage CRM.
Subtasks Detailed Scope
Track and process weekly 4013 • Monitor weekly file availability and completeness • Validate file structure and data integrity
• Perform reconciliation and exception handling
• Reprocess failed files and coordinate with
SMUD/SVCE
• Coordinate with PG&E in case of delays or missing
file delivery
• Track SLA adherence and escalate delays
Salesforce maintenance • Monitor and manage data storage utilization and optimization
• Manage user access, roles, and permission
controls
• Perform backup validation and data recovery
readiness checks
• Maintain security controls, audit compliance, and
access reviews
• Monitor system performance and platform health
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• Support server/platform-level maintenance
activities
API integration layer management • Monitor API flows
• Troubleshoot failures, latency, and data
mismatches
• Manage authentication, tokens, and endpoints
• Log monitoring and retry handling
• Coordinate fixes across systems
Web server maintenance • Monitor website availability and performance • Coordinate issues across hosting environments
• Perform backup validation and data recovery
readiness checks
• Maintain security controls, audit compliance, and
access reviews
• Monitor system performance and platform health
• Support server/platform-level maintenance
activities
Production support and service
management
• Incident triage and resolution across systems
• Root cause analysis and issue tracking
Coordination and governance • Status reporting
• Operational reviews
• Stakeholder communication
Under Task 11, SVCE may enlist SMUD’s support in the migration of the concierge CRM, currently within SMUD’s Salesforce platform, to SVCE’s own Salesforce platform.
5. Exhibit B – Schedule of Performance of the Original Agreement shall be replaced to include the attached Exhibit B-1 Schedule of Performance per Attachment 1 to include and extend all current services to the Scope of Work. Exhibit B-1 is incorporated into the Agreement by this reference.
6. Exhibit C – Compensation of the Original Agreement shall be replaced to include the attached Exhibit C-1 Compensation per Attachment 2 to include and extend all current services to the Scope of Work. Exhibit C-1 is incorporated into the Agreement by this reference.
7. This Amendment shall be effective on “ENTER IN DATE”.
3. Except as expressly modified herein, all of the provisions of the Original Agreement shall remain in full force and effect. In the case of any inconsistencies between the Original Agreement and this Amendment, the terms of this Amendment shall control.
4. This Amendment may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.
Item 7
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IN WITNESS WHEREOF, the parties have caused this Amendment to be executed as of the dates set forth besides their signatures below.
RECOMMENDED FOR APPROVAL
_____________________________________________________
Justin Zagunis, Director of Customer Success
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APPROVED AS TO FORM:
_______________________
Counsel for Authority
CONSULTANT NAME
Sacramento Municipal Utility District
By: __________________________
Name: ________________________
Title: _________________________
Date: __________________________
SILICON VALLEY CLEAN ENERGY
AUTHORITY
A Joint Powers Authority
By: ___________________________
Name: Monica Padilla
Title: Chief Executive Officer
Date: __________________________
Item 7
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1/2026 Version 1.0
Attachment 1
Exhibit B-1
Schedule of Performance
This schedule may be modified with the written approval of the Authority.
Scope of Work Start Date End Date
Task # Task Title
0 Finalize contract and scope 05/26/23 05/31/23
1 Project management 05/26/23 6/20/2028
2 Develop implementation plan 05/26/23 06/30/23
3 Integrate Concierge with Existing Program
Administration Structure 05/26/23 06/30/23
4 Develop user interface and utilize a CRM 05/26/23 6/20/2028 5 Train concierge personnel 08/01/23 6/20/2028
6 Develop marketing and communications plan 08/01/23 6/20/2028 7 Launch and manage concierge services 08/28/23 6/20/2028 8 Integrate with future turnkey installation program 08/28/23 6/20/2028 9 Evaluate program performance 08/28/23 6/20/2028
10 Contingency work 08/28/23 6/20/2028
11 Manage CRM 08/28/26 6/20/2028
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Attachment 2
Exhibit C-1
Compensation
Authority shall compensate Consultant for professional services in accordance with the terms and conditions of this Agreement based on the rates and compensation schedule set forth below.
Compensation shall be calculated based on the hourly rates set forth below up to the not to exceed budget amount set forth below.
The compensation to be paid to Consultant under this Agreement for all services described in Exhibit “A” and reimbursable expenses shall not exceed of one million five hundred forty-two thousand five hundred dollars ($1,542,500), as set forth below. Any work performed or expenses incurred for which payment would result in a total exceeding the maximum amount of compensation set forth herein shall be at no cost to Authority unless previously approved in writing by Authority.
In the initial concierge phase (June 2023 – August 2026), the detailed breakdown of costs are as follows:
Scope of Work SVCE
Involvement/Milestone Hours Rate 3 Year Total
Task # Task Title
0 Finalize contract and scope 0 $ -
Resolve any contract exceptions noted
in proposal Facilitate resolution 0 160 $ -
Finalize scope of work for inclusion in
contract Negotiate and approve scope 0 160 $ -
Garner contract signatures Garner signature 0 160 $ -
1 Project management 162.00 $ 27,480
Prep for kick off meeting 2 160 $ 320
Identify and contact key participants in
kick off meeting
Provide input into key
participants 1 160 $ 160
Hold program kick off meeting Attend kick off meeting 2 160 $ 320 Draft minutes and outcomes from kick
off meeting
Provide feedback into
minutes 1 160 $ 160
Prep for, hold and draft minutes for bi-weekly check in meeting Attend bi-weekly meetings 156 170 $ 26,520 2 Develop implementation plan 158.5 $ 25,360
Kick off advisory group engagement Attend kick off meeting 1.5 160 $ 240 Develop advisory group questionnaire Provide input into advisory group questionnaire 4 160 $ 640
Coordinate and consolidate advisory
group feedback 4 160 $ 640
Draft advisory group feedback
summary 1 160 $ 160
Send advisory group feedback
summary 0.25 160 $ 40
Adjust advisory group feedback
summary
Provide feedback into
advisory group summary 1 160 $ 160
Finalize advisory group feedback
summary
Approve advisory group
summary 0.5 160 $ 80
Draft customer journey maps 12 160 $ 1,920
Send customer journey maps 0.25 160 $ 40
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Adjust customer journey maps 2 160 $ 320
Finalize customer journey maps 0.5 160 $ 80
Draft electrification plan format 16 160 $ 2,560
Send electrification plan format 0.25 160 $ 40
Adjust electrification plan format 4 160 $ 640
Finalize electrification plan format 0.5 160 $ 80
Draft hotline and web interface
implementation section 16 160 $ 2,560
Draft incentives layering assistance
implementation section 16 160 $ 2,560
Draft technical assistance
implementation section 16 160 $ 2,560
Draft electrification implementation
section 16 160 $ 2,560
Draft program referrals implementation
section 16 160 $ 2,560
Draft EM&V section 16 160 $ 2,560
Draft implementation plan 8 160 $ 1,280
Send draft to SVCE for review 0.25 160 $ 40
Adjust implementation plan Provide feedback into draft
plan 4 160 $ 640
Send draft to SVCE for review 0.5 160 $ 80
Finalize implementation plan Approve draft plan 2 160 $ 320 3 Integrate Concierge with Existing
Program Administration Structure 45.75 $ 7,320
Draft existing programs integration
section 4 160 $ 640
Send draft existing programs
integration section 0.25 160 $ 40
Adjust draft existing programs
integration section
Provide feedback into
existing programs plan 1 160 $ 160
Finalize draft existing programs
integration section
Approve existing programs
plan 0.5 160 $ 80
Integrate with existing programs 40 160 $ 6,400
4 Develop use interface and utilize a
CRM 802.25 $ 128,360
Develop preliminary hotline 109 160 $ 17,440
Develop preliminary web experience 213 160 $ 34,080
Develop preliminary CRM 356 160 $ 56,960
Provide live demonstration of
preliminary UI for hotline and web 2 160 $ 320
Adjust preliminary UI for hotline and
web
Provide feedback into
preliminary hotline and web 4 160 $ 640
Finalize preliminary UI for hotline and
web
Approve preliminary hotline
and web 1 160 $ 160
Provide live demonstration of UI for
CRM 2 160 $ 320
Adjust UI for CRM Provide feedback into CRM 4 160 $ 640 Finalize UI for CRM Approve CRM 1 160 $ 160
Develop UI for hotline and web
research plan 16 160 $ 2,560
Send UI for hotline and web research
plan 0.25 160 $ 40
Adjust UI for hotline and web research
plan
Provide feedback into
research plan 2 160 $ 320
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Finalize UI for hotline and web
research plan Approve research plan 0.5 160 $ 80
Draft usability script 32 160 $ 5,120
Send usability script 0.25 160 $ 40
Adjust usability script Provide feedback into
usability script 2 160 $ 320
Finalize usability script Approve usability script 0.5 160 $ 80 Program usability script 6 160 $ 960
Initiate soft launch 4 160 $ 640
Modify script 4 160 $ 640
Initiate full launch 6 160 $ 960
Review recordings 8 160 $ 1,280
Draft usability research summary 16 160 $ 2,560
Send usability research summary 0.25 160 $ 40
Adjust usability research summary Provide feedback into usability research summary 1 160 $ 160
Finalize usability research summary Approve usability research summary 0.5 160 $ 80
Update UI for hotline and web 8 160 $ 1,280
Provide live demonstration of final UI
for hotline and web Approve final hotline and web 3 160 $ 480 5 Train concierge personnel 757.50 $ 106,800
Develop training plan 48 160 $ 7,680
Send training plan 0.75 160 $ 120
Adjust training plan Provide feedback into
training plan 6 160 $ 960
Finalize training plan Approve training plan 1.5 160 $ 240 Develop training materials 288 160 $ 46,080
Be trained (8 hours) 360 120 $ 43,200
Deliver training 36 160 $ 5,760
Draft training summary report 12 160 $ 1,920
Send training summary report 0.75 160 $ 120
Adjust training summary report Provide feedback into
training summary report 3 160 $ 480
Finalize training summary report Approve training summary report 1.5 160 $ 240
6 Develop marketing and
communications plan 306.75 $ 51,960
Draft marketing and communication
plan 16 160 $ 2,560
Send marketing and communication
plan 0.25 160 $ 40
Adjust marketing and communication
plan
Provide feedback into
marketing plan 2 160 $ 320
Finalize marketing and communication
plan Approve marketing plan 0.5 160 $ 80
Implement marketing tactics 288 170 $ 48,960
7 Launch and manage concierge
services 2872 $ 359,332
Deploy hotline 16 160 $ 2,560
Deploy web 16 160 $ 2,560
Update web 36 160 $ 5,760
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Deploy CRM 16 160 $ 2,560
Draft report format 8 160 $ 1,280
Send report format 0.25 160 $ 40
Adjust report format Provide feedback into report 2 160 $ 320 Finalize report format Approve report 0.5 160 $ 80
Prepare and send weekly reports 39 170 $ 6,630
Answer questions/provide ad hoc
reporting 19.5 170 $ 3,315
Draft customer survey 8 160 $ 1,280
Send customer survey 0.25 160 $ 40
Adjust customer survey Provide feedback into
customer survey 2 160 $ 320
Finalize customer survey Approve customer survey 0.5 160 $ 80 Prepare and send weekly surveys 39 170 $ 6,630
Take hotline calls year 1 (1000, 10
mins) 200 110 $ 22,000
Take incentive layering calls year 1
(350, 10 min) 58 110 $ 6,417
Take technical assistance calls year 1
(350, 30 min) 175 120 $ 21,000
Take electrification plan calls year 1
(100, 60 min) 100 120 $ 12,000
Prepare electrification plans year 1
(100, 120 min) 200 120 $ 24,000
Take hotline calls year 2 (1200) 240 115 $ 27,600
Take incentive layering calls year 2
(420) 70 115 $ 8,050
Take technical assistance calls year 2
(420) 210 125 $ 26,250
Take electrification plan calls year 2
(120) 120 125 $ 15,000
Prepare electrification plans year 2
(120) 240 125 $ 30,000
Take hotline calls year 3 (1440) 288 120 $ 34,560
Take incentive layering calls year 3
(504) 84 120 $ 10,080
Take technical assistance calls year 3
(504) 252 130 $ 32,760
Take electrification plan calls year 3
(144) 144 130 $ 18,720
Prepare electrification plans year 3
(144) 288 130 $ 37,440
8 Integrate with future turnkey
installation program 10.75 $ 1,828
Draft turnkey program implementation
plan 8 170 $ 1,360
Send turnkey program implementation
plan 0.25 170 $ 43
Adjust turnkey program implementation
plan 2 170 $ 340
Finalize turnkey program
implementation plan 0.5 170 $ 85
9 Evaluate program performance 24.00 $ 4,080
Provide data reports to 3rd party EM&V
consultant for program evaluation 12 170 $ 2,040
Answer questions/provide ad hoc
reporting 12 170 $ 2,040
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10 Contingency work 762.00 $ 129,540
Scale service delivery 96 170 $ 16,320
Customize scope to future program
offerings 96 170 $ 16,320
Other tasks as assigned 570 170 $ 96,900
Total 5,902 $ 842,059
Licenses $ 50,000
$ 892,059
In the concierge extension (September 2026 – June 2028), the detailed breakdown costs are as follows:
Scope of Work Hours Rate 3 Year Total
Task # Task Title
1 Project management 237 200 $ 44,335
Prep for, hold and draft minutes for bi-weekly check in meeting 143 $ 25,435 Update processes (2 hrs per month) 44 $ 8,840
Update documentation (2 hr per month) 44 $ 8,840
Develop Program Plan (4 hrs per year) 6 $ 1,220
5 Train concierge personnel 191 $ 38,300
Provide Supervision, QA, Coaching (2 hr per week) 191 200 $ 38,300 7 Launch and manage concierge services 2264 $ 375,634
Prepare and send weekly reports 95 200 $ 19,957
Answer questions/provide ad hoc reporting (1 hr per week) 95 200 $ 19,150 Prepare and send weekly surveys 143 200 $ 28,725
Take hotline calls year 1 (4000, 7.5 mins) 167 130 $ 21,645 Take incentive layering calls year 1 (800, 15 min) 67 130 $ 8,658 Take tech assistance calls year 1 (100 @ 15 mins) 8.3 190 $ 1,582 Take electrification plan calls year 1 (100, 30 min) 17 200 $ 3,163 Prepare electrification plans year 1 (100, 120 min) 67 200 $ 12,654 Take hotline calls year 2 (4000, 7.5 mins) 500 140 $ 70,000 Take incentive layering calls year 2 (800, 15 min) 200 140 $ 15,000 Take tech assistance calls year 2 (100 @ 15 mins) 25 200 $ 5,000 Take electrification plan calls year 2 (100, 30 min) 50 200 $ 10,000 Prepare electrification plans year 2 (100, 120 min) 200 200 $ 40,000 Take hotline calls year 3 (4000, 7.5 mins) 250 140 $ 37,500 Take incentive layering calls year 3 (800, 15 min) 100 150 $ 15,000 Take tech assistance calls year 3 (100 @ 15 mins) 12.5 200 $ 2,625 Take electrification plan calls year 3 (100, 30 min) 25 200 $ 5,250 Prepare electrification plans year 3 (100, 120 min) 100 200 $ 21,000 9 Evaluate program performance 44 $ 8,840
Provide program recommendations (2 hr per month) 44 200 $ 8,840 10 Contingency work 200 $ 40,000
Scale service delivery 200 200 $ 40,000
Item 7
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11 Manage CRM $ 110,000
Salesforce & website admin year 1 $ 20,000
Salesforce & website admin year 2 $ 60,000
Salesforce & website admin year 3 $ 30,000
Total 2735
Salesforce Licenses $ 33,334
$ 650,441
Costs associated with Task 11 will be billed at a rate of $5,000 monthly while the concierge CRM and website is supported through SMUD’s Salesforce platform. The monthly fee includes costs related to data storage, operations, maintenance, and troubleshooting of the CRM and its integration with the concierge website. If SMUD supports the migration of the concierge’s CRM from SMUD’s Salesforce platform to SVCE’s Salesforce, associated costs will fall under Task 11.
Budget Summary
In the initial concierge phase (June 2023 – August 2026), the summary costs are as follows:
Concierge Total Cost
Set Up Admin Hotline Incentives
Layering
Technical
Assistance
Electrification
Plans
1 $ 236,227 $ 96,025 $ 22,000 $ 6,417 $ 21,000 $ 36,000 2 $ 16,667 $ 117,053 $ 27,600 $ 8,050 $ 26,250 $ 45,000 3 $ 16,667 $ 83,545 $ 34,560 $ 10,080 $ 32,760 $ 56,160 Total $ 269,560 $ 296,623 $ 84,160 $ 24,547 $ 80,010 $ 137,160 $ 892,059 In the concierge extension (September 2026 – June 2028), the summary costs are as follows:
Concierge Total Cost
Manage
CRM,
License,
Contingency
Admin Hotline Incentives
Layering
Technical
Assistance
Electrification
Plans
Sept – Dec 2026 $ 50,001 $ 27,042 $ 21,645 $ 8,658 $ 1,582 $ 15,817 Jan – Dec 2027 $ 90,000 $ 103,600 $ 70,000 $ 28,000 $ 5,000 $ 50,000 Jan – June 2028 $ 43,333 $ 54,390 $ 37,500 $ 15,000 $ 2,625 $ 26,250 Total $ 183,334 $ 185,032 $ 185,032 $ 51,658 $ 9,207 $ 92,067 $ 650,441 Rates
Item 7
Attachment 1
1/2026 Version 1.0
Title Hourly
2023
Hourly
2024
Hourly
2025
Hourly
2026
Hourly
2027
Hourly
2028
Program Manager 160 170 180 190 200 210
Manager 160 170 180 190 200 210
IT Project Manager 160 170 180 190 200 210
IT Developer 160 170 180 190 200 210
Marketing Specialist 160 170 180 190 200 210
Market Research Specialist 160 170 180 190 200 210
Trainer 160 170 180 190 200 210
Energy Advisor 110 115 120 125 130 135
Energy Specialist 120 125 130 135 140 145
Energy Expert 120 125 130 135 140 145
Invoices
Monthly Invoicing: In order to request payment, Consultant shall submit monthly invoices to the Authority describing the services performed and the applicable charges (including a summary of the work performed during that period, personnel who performed the services, hours worked, task(s) for which work was performed). Authority shall pay all undisputed invoice amounts within thirty (30) calendar days after receipt up to the maximum compensation set forth herein. Authority does not pay interest on past due amounts.
Reimbursable Expenses
Administrative, overhead, secretarial time or overtime, word processing, photocopying, in house printing, insurance and other ordinary business expenses are included within the scope of payment for services and are not reimbursable expenses. Travel expenses must be authorized in advance in writing by Authority
Additional Services
Consultant shall provide additional services outside of the services identified in Exhibit A only by advance written authorization from Authority Representative prior to commencement of any additional services. Consultant shall submit, at the Authority Representative’s request, a detailed written proposal including a description of the scope of additional services, schedule, and proposed maximum compensation. Any changes mutually agreed upon by the Parties, and any increase or decrease in compensation, shall be incorporated by written amendments to this Agreement.
Item 7
Attachment 1